Check in at Chennai was painful
Clean, neat, well maintained and on time performance.
I like the comfort. Food was ok, could have been lot better. Crew definitely needs assistance or training, very unprofessional
Comfortable flight, very kind crew. Food was average. Good night use my headset to listen to movies and music which is typical for airlines. Why not offer a subtitles on All movies? I was told to be at the airport 3 1/2 hours before flight but boarding did not start until 2 1/2 hours before flight. In ability to check in online remains frustrating
Boarding in Lahore is slow
Ưu: "No distance between passengers (covid)"
Ưu: "Little things like being greeted by name when boarding, funny safety video"
Khuyết điểm: "Wasn't the biggest fan of the food"
Ưu: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Khuyết điểm: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."
Ưu: "They help get passengers to seat and with their luggage"
Khuyết điểm: "They insist to wake you up if sleeping to ask if you want to eat instead of leaving you alone!"
Khuyết điểm: "Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service."
Khuyết điểm: "Power outage delayed the deboarding De boarding always done not at the terminal but to a bus"
Ưu: "Entertainment and food is always great with Qatar!"
Khuyết điểm: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Khuyết điểm: "The aircraft delayed taking off from Doha to Dallas"
Ưu: "Crew was not this great on my Flight from Doha to IAD. My pre ordered food was not given on time and they missed it. I was given cold food. The flight attendant ignored to offer Drinks and they didn't give the Custom Forms too. I have to ask everything and THE overall service was awful"
Khuyết điểm: "Flight attendants should care the passengers and provide the best service. Otherwise there is no use paying expensive flight tickets and travelling on Qatar"
Ưu: "The crew was absolutely amazing"
Khuyết điểm: "More movies on the system"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Ưu: "Everything was perfect !!"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "The staff wad nice"
Khuyết điểm: "I have requested sea food and I was told that no request was made and they do not serve it any more."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Entertainment is very good"
Khuyết điểm: "boarding hall was very small, food was below average for Qatar Airways"
Ưu: "Air hostesses are classic.The plane very spacious ."
Khuyết điểm: "Wait time to connect from Doha too longNo hotel accommodation."
Ưu: "They do their job well"
Ưu: "air hostess very nice polite five star"
Khuyết điểm: "seat alloted"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "comfortable seats good service"
Khuyết điểm: "nothing"
Ưu: "Clean airplane"
Khuyết điểm: "On a 16 hour journey, we only had 2 meals and no snacks. I usually fly Lufthansa. They provide 2 meals and a third snack (usually a pizza) and keep additional snacks and drinks fully stocked in the back of the plane. None of that existed on this flight. The crew was very uninterested. Seemed very absent and not into assisting patrons. Overall, not what I have experienced on prior Qatar Airways flights. To add insult to injury, I was sitting next to an EXTREMELY smelly person, which didn't make the experience any easier :( Not the airlines responsibility to ensure patrons exercise proper hygiene, but that didn't help the situation with my hungry growling stomach."
Ưu: "It's was good"
Khuyết điểm: "The plane from Qatar to Nairobi new modern plane needed"
Ưu: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Ưu: "Confi and relaxed atmosphere"
Ưu: "Business Class is wonderful"
Ưu: "its a five stars trip in its services"
Ưu: "The food was amazing. Thank you!"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Khuyết điểm: "No entertainment"
Ưu: "Cabin crew friendly and efficient, great service"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Khuyết điểm: "A 7 hours trip from qatar to kuala lampur, and they serve only a sandwich which in the first place doesnt taste good."
Ưu: "First flight was okay"
Khuyết điểm: "My return flight then follow on with Qatar airways to Baghdad was cancelled and they didnt tell me that on my first leg i could have stayed longer as i was re directed to a later flight making my total layover 18hrs in Doha i rather have stayed in Philippines that extra 8 hrs"
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "The entertainment selections and the comfort of my seat."
Khuyết điểm: "The flight was delayed for two hours without any warning, despite being registered for the airline's flight notification system. Service was terrible. The flight crew did not offer any kind of apology or explanation for the delay. Food and beverage service was delayed and the staff was forgetful of guests' requests. Upon our arrival in Doha, checked bags did not arrive until 2 hours after we landed! How does an airport receive a 5-star rating, but takes 2 hours to return baggage to its guests? Overall, a poor experience from Qatar Airways."
Ưu: "Crew was fantastic! Food was above average."
Khuyết điểm: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush. No entertainment guys? Really?"
Ưu: "Comfortable wide seats, good service"
Ưu: "Schedule of flight"
Khuyết điểm: "Space between seats were smaller"
Manila to Dubai business class aircraft is too tight. Tv remote not directly connected. Difficult to maneuver from the seat. Need to go to screen to tap. Was looking for the health kit given everytime we take business class to Europe but no longer there. Food at lounge was mediocre. Crew was friendly and helpful. Flight was smooth.
Check-in should be faster. We waited for almost 1hr to complete check-in
Emirates what could gone wrong
Khuyết điểm: "Passengers were not always putting masks on and for unnecessary reasons"
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Khuyết điểm: "Every thing was great"
Khuyết điểm: "Shorten luggage wait time to arrive on the belt."
Khuyết điểm: "They charged us for the second bag checked in ??????"
Khuyết điểm: "Seating"
Ưu: "Crew is good, attentive, embodies the middle eastern hospitality culture."
Khuyết điểm: "Connecting through Dubai was terrible, 1 hour delay before flight take-off was awful, food was less quality than previous flights, flight attendants congregated in front of my seat by the galley, parked all sorts of things there, could not sit comfortable the entire flight."
Ưu: "Food was good"
Khuyết điểm: "Flight attendants could have been nicer. Seats were not that comfortable."
Khuyết điểm: "Too many security checks at the airport. multiple times opening bags even after through security and scanning. Meal times were at weird times. Dinner at 5am??"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Khuyết điểm: "Luggage claim in chennai airport is horrible"
Ưu: "Great food. Had my own row, very comfortable. Kind and helpful crew. Amazing entertainment options."
Ưu: "Everything was excellent."
Ưu: "It was ok"
Khuyết điểm: "Love Emirates airline"
Ưu: "Almost everything"
Khuyết điểm: "The food choice"
Ưu: "Business class makes the entire trip much more comfortable."
Khuyết điểm: "no negatives"
Ưu: "Entertainment. Free 2 Hours wifi acccess"
Khuyết điểm: "Was late to depart. Having to take the bus to the airport terminal."
Ưu: "The flight"
Khuyết điểm: "Nothing"
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "Attentive and very professional flight staff. Excellent food in Economy."
Khuyết điểm: "40 minute bus ride after landing. Why are they landing airplanes so far away from the terminal? They own the whole terminal!"
Ưu: "The staff is always exceptional. Providing service for my every need."
Khuyết điểm: "This was a fraudulent charge!!"
Khuyết điểm: "Seat wouldn’t recline Checked with Air hostess She said it cannot be fixed So travel 15 hrs in pain"
Ưu: "Crew is very friendly, food is good, seating is proper, entertainment and ease of access are well provided."
Ưu: "Entertainment system is very good. Crew was marvelous"
Ưu: "The excellent service and the very attentive cabin crews."
Ưu: "Second legs entertainment system was brilliant."
Khuyết điểm: "To offer only one meal on a 7 hr flight seemed quite stingy, although the quality was very good."
Ưu: "It was an enjoyable flight"
Khuyết điểm: "One of the flight attendants was extremely rude. She passed over me several times like I wasn't sitting in the most uncomfortable seat. In the middle. She didn't want to give me water, I had to ask if I could have some water. TSA held me up, I almost missed my flight had to be rushed on and no place to put my things so I had to sit squashed in the middle seat with all my bags for a 12 hour flight. I won't EVER go through Boston AGAIN. I won't ever chose Emirates for that long flight again, if I can help it. The WORST!!"
Ưu: "The individual were uniform polite and professional, even in the economy section of the craft which is not always the case in some airlines. Boarding and deplaning via two entry / access points; something all airlines should seek to do."
Khuyết điểm: "Things like the plane layout which focuses on maximizing seating space over common space like toilets (not enough) and cross craft aisles so crew and passengers could do more than just one thing at a time; issues the crew had nothing to do with. Rather plane designers being pushed to maximize seats over all else."
Khuyết điểm: "1- Crew seemed less professional than European countries destinations ( An Egyptian crew gave me wrong direction about my seat at the entrance of the plane ) 2- Wifi service was not working, though they said the plane is equipped with WIFI ( i checked with the cabin crew, she said maybe the area..however throughout all the travel flight, there was no WIFI )"
Ưu: "The crew were Amazing, thank you Anastasia. Mark, Claudia and everyone on floght EK219. AMAZING job"
Khuyết điểm: "The food i wish there were more choices please."
Khuyết điểm: "Changing the flight schedule without any concideration!"
Ưu: "Crew went out of their way to be friendly"
Ưu: "Wifi was working ok"
Khuyết điểm: "They ran out of the dish I wanted to order. We stayed for 45 min in air prior to landing although the captain advised were 30min ahead of time, we ended up landing 15 minutes later than the expected arrival time"
Khuyết điểm: "Front legs little short"
Ưu: "It was good services"
Ưu: "Aircrafts are new and good"
Khuyết điểm: "The ground staff needs to be more co-ordial and friendly. Am not sure how they are hired but they appear very rude and dry throwing instructions. I travel a lot and in many airlines and whatever the case, staff members of other airlines smile, tell issues if any, suggest solutions and work on it. Emirates staff, it seems, does not know how to talk or smile."
Ưu: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Ưu: "Clear and firm boarding instructions - captain updated flight status. Helpful and patient crew. Clean toilets. Prompt disembarkation."
Khuyết điểm: "Food for main a bit tasteless and dry"
Ưu: "Excellent food, good timing of food, drinks, etc. helpful flight attendants who were efficient and not overbearing."
Khuyết điểm: "The plane was very cold when we got on, and it was difficult to get a blanket. It was also very cold when landing when we were required to give our blankets back!"
Ưu: "Every thing , service , taking off and landing ."
Khuyết điểm: "Nothing , every thing was perfect"
Ưu: "The movies on board"
Khuyết điểm: "On the way from Dubai to Beirut we stayed in the plane 45 m after the boarding time and on the way back around 20 m"
Khuyết điểm: "food"
I found the crew to be particularly cold and unwelcoming. I had pre-ordered a meal that wasn’t registered. The flight was also delayed. I reached DC by 9:30 pm instead of 7pm
I had problems with the tickets
Ưu: "Seats were horrible and the crew was thr most unprofessional crew"
Khuyết điểm: "Everything"
Ưu: "Everything was good"
Khuyết điểm: "Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again."
Khuyết điểm: "New aircraft and better management"
Ưu: "It was calm"
Khuyết điểm: "Maybe in first class"
Ưu: "The crew were friendly and responsive"
Khuyết điểm: "N/A"
Ưu: "Very comfortable seats & clean"
Khuyết điểm: "Not applicable."
Ưu: "Everything...the food was delicious, the staff was gracious and always went the extra mile."
Ưu: "The New York operation seemed much better. Our flight arrived late and was met by airline representatives looking to help passengers with tight connections. Arriving transfer passengers must go through Turkish airport security. Turkish security did set up an operation right at the gate. This both expedited things and relieved the stress of going through the process far from the gate."
Khuyết điểm: "Seat was very uncomfortable. The plane was an older Boeing 777 (it had no winglets) and I think the seat cushion was the original one. Turkish Airlines does not communicate with its passengers. If the flight is late (as both of ours were), you wait with no information as to when the flight leaves. The same lack of communication occurs once you on board. I joked to my wife that the cargo on a Fed-Ex flight is given more information."
Ưu: "Crew were great and the airane was clean."
Khuyết điểm: "The leg room in the economy is very tight my knees were hitting the seat in front of me. Also my special low calorie meal was inedible as the protein was so overcooked."
Ưu: "Boarding was on time and the service was nice. The cabin crew were nice too."
Ưu: "Service food timely departure"
Khuyết điểm: "Nothing to dislike"
Khuyết điểm: "Turkish Airlines apparently cancelled the trip for us. They blamed Justfly and Justfly blamed Turkish airlines. Problem is still unresolved. I am stranded in a foreign country with my family including 2 small kids. Vacation is ruined. I booked this flight on Kayak with Just stfly. Awful, awful experience and no one seems to care. And problem is still unresolved. So thanks for asked for asking but better to fix the problem!"
Ưu: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Khuyết điểm: "No inflight entertainment even for business class passengers."
Ưu: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Khuyết điểm: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Ưu: "The crew onboard the flight were good and the entertainment was good"
Khuyết điểm: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Khuyết điểm: "Connection time was 1h 50 mn coz and still didnt catch my next plan It took me 3 hours to get to the transfer desk in Turkish airline and another 3 hours to be in the hotel. I not recommend it after this bad experience"
Ưu: "Services and quality of food"
Khuyết điểm: "Bit warm the plane"
Ưu: "Turkish Airlines is a wonderful airline. They treat all there passengers well. The food was excellent and the cabin crew was multi lingual, pleasant and helpful. They made a long flight very comfortable and pleasant."
Khuyết điểm: "I wish the seats had more legroom in economy class."
Khuyết điểm: "The breakfast was poor & frozen ."
Ưu: "Service was excellent and plane very comfortable for the long journey."
Khuyết điểm: "No vegan options. I thought I was getting a vegan meal that I called to request a month ahead of time and the flight crew told me they only had vegetarian. Needless to say my snacks were not quite enough to hold me for 13 hours."
Khuyết điểm: "i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan"
Ưu: "They keep time and any delay is explained. Otherwise a good airline which I can recommend and will use it anytime."
Khuyết điểm: "The food is dry like rice and beef is dry and the the pasta is too plain, just pasta and some blended tomatoes is not balanced"
Khuyết điểm: "The food was low quality and delivered in a demeaning fashion."
Ưu: "Everything was superior from A to Z there is no room for complains"
Khuyết điểm: "They have lost our luguage and up to this minute, we dont know where they are and when we are getting them. They are not even answering our calls or emails. Very bad airline with very unprofessional people. Will never fly aith this airline again."
Khuyết điểm: "A 12-hour flight maybe necessary for a visit but it still is uncomfortable."
Ưu: "Food and service were fine, plenty of movie choices on the screen, nice goody bag with slippers, ear plugs, eye mask, etc . . ."
Khuyết điểm: "Turkish Airlines website is the worst I've ever used. Embarrassingly bad, really."
Khuyết điểm: "It is just crazy the extra cost that a person needs to pay for each extra Kg he/she needs to have onboard along with their "free baggage." I had to pay 23 extra US Dollars for every Kg, summing up to $160 for 7 Kgs!! Those additional belongings were crucial and important to carry, it very well understood that a certain capacity is only allowed onboard, yet being considerate and understanding in terms of customers' needs and priorities is as equally critical and important. I think the way the airline approaches the "Extra Weight" issue needs to be revisited, keeping in mind both sides' interests and concerns."
Ưu: "I like everything the staff, the food, the plane was very clean and the entertainment was very nice with lot of options."
Khuyết điểm: "The people at Attaturk Airport Information Desk were not helpful. 6 hr wait with nothing to do."
Ưu: "In time"
Khuyết điểm: "They did not give me window seat"
Ưu: "The staff and crew were very helpful and provided excellent service throughout the experience. The food makes one rethink all the bad stereotypes of airlines food and one does. It go hungry."
Ưu: "Flights attendants were really nice, USB ports on all seats, great selection of free movies and other entertainment, very good vegetarian food."
Khuyết điểm: "Boarding took a long time in Istanbul and could have been handled better. A second inspection was setup At the gate to checks passports, inspect carry-on bags for laptops and iPads, and a pat-down. we were late taking off, the plane was really full, and the cushions on the seats were off a bit. Seems like the plane was cleaned quickly and not put back together carefully."
Ưu: "I eventually arrived at the destination."
Khuyết điểm: "Difficult to communicate with cabin crew due to lack of English. Flight was delayed by 1 hour. General atmosphere on plane was chaotic I think due to the small plane and length of flight as large numbers of people needed to use toilets."
Khuyết điểm: "Seating in the middle seat and 2 smaller people sat on the aisle and window seat"
Khuyết điểm: "Nothing :D"
Khuyết điểm: "This flight was cancelled due to weather conditions in Turkey, a snow storm that caused the Istanbul airport to be closed. I tried to reschedule my flight but was delayed 4 days which meant I was going to miss my work for 3 days."
Khuyết điểm: "The crew is really rude and unhelpful and the seats not clean"
Ưu: "Flight attendants are good."
Khuyết điểm: "Airport, older airplanes, food."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "It is very bad all flights been cancelled!"
Khuyết điểm: "Didn't like any thing zero bad I wanna come back to the state! I'm was born in 1946 I couldn't stand on my feet any more!"
Ưu: "crew was friendly, I slept through most of the trip."
Ưu: "the crew, meal, flight, every thing was excellent"
Khuyết điểm: "It was nothing about the flight itself but the about the Istanbul terminal. If Turkish airlines wants more people to travel through Turkey should improve the following: 1- Should make free Wifi available to every one. 2- Should keep the bathrooms clean at the terminals."