Check in at Chennai was painful
Hostes are very gentle & courteous.
There was a 7 hours delay and the airline did not arrange any accommodation for an overnight stay at the airport.
Comfortable flight, very kind crew. Food was average. Good night use my headset to listen to movies and music which is typical for airlines. Why not offer a subtitles on All movies? I was told to be at the airport 3 1/2 hours before flight but boarding did not start until 2 1/2 hours before flight. In ability to check in online remains frustrating
Boarding in Lahore is slow
Ưu: "No distance between passengers (covid)"
Ưu: "Little things like being greeted by name when boarding, funny safety video"
Khuyết điểm: "Wasn't the biggest fan of the food"
Ưu: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Khuyết điểm: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."
Ưu: "They help get passengers to seat and with their luggage"
Khuyết điểm: "They insist to wake you up if sleeping to ask if you want to eat instead of leaving you alone!"
Khuyết điểm: "Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service."
Khuyết điểm: "Power outage delayed the deboarding De boarding always done not at the terminal but to a bus"
Ưu: "Entertainment and food is always great with Qatar!"
Khuyết điểm: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Khuyết điểm: "The aircraft delayed taking off from Doha to Dallas"
Ưu: "Crew was not this great on my Flight from Doha to IAD. My pre ordered food was not given on time and they missed it. I was given cold food. The flight attendant ignored to offer Drinks and they didn't give the Custom Forms too. I have to ask everything and THE overall service was awful"
Khuyết điểm: "Flight attendants should care the passengers and provide the best service. Otherwise there is no use paying expensive flight tickets and travelling on Qatar"
Ưu: "The crew was absolutely amazing"
Khuyết điểm: "More movies on the system"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Ưu: "Everything was perfect !!"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "The staff wad nice"
Khuyết điểm: "I have requested sea food and I was told that no request was made and they do not serve it any more."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Entertainment is very good"
Khuyết điểm: "boarding hall was very small, food was below average for Qatar Airways"
Ưu: "Air hostesses are classic.The plane very spacious ."
Khuyết điểm: "Wait time to connect from Doha too longNo hotel accommodation."
Ưu: "They do their job well"
Ưu: "air hostess very nice polite five star"
Khuyết điểm: "seat alloted"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "comfortable seats good service"
Khuyết điểm: "nothing"
Ưu: "Clean airplane"
Khuyết điểm: "On a 16 hour journey, we only had 2 meals and no snacks. I usually fly Lufthansa. They provide 2 meals and a third snack (usually a pizza) and keep additional snacks and drinks fully stocked in the back of the plane. None of that existed on this flight. The crew was very uninterested. Seemed very absent and not into assisting patrons. Overall, not what I have experienced on prior Qatar Airways flights. To add insult to injury, I was sitting next to an EXTREMELY smelly person, which didn't make the experience any easier :( Not the airlines responsibility to ensure patrons exercise proper hygiene, but that didn't help the situation with my hungry growling stomach."
Ưu: "It's was good"
Khuyết điểm: "The plane from Qatar to Nairobi new modern plane needed"
Ưu: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Ưu: "Confi and relaxed atmosphere"
Ưu: "Business Class is wonderful"
Ưu: "its a five stars trip in its services"
Ưu: "The food was amazing. Thank you!"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Khuyết điểm: "No entertainment"
Ưu: "Cabin crew friendly and efficient, great service"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Khuyết điểm: "A 7 hours trip from qatar to kuala lampur, and they serve only a sandwich which in the first place doesnt taste good."
Ưu: "First flight was okay"
Khuyết điểm: "My return flight then follow on with Qatar airways to Baghdad was cancelled and they didnt tell me that on my first leg i could have stayed longer as i was re directed to a later flight making my total layover 18hrs in Doha i rather have stayed in Philippines that extra 8 hrs"
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "The entertainment selections and the comfort of my seat."
Khuyết điểm: "The flight was delayed for two hours without any warning, despite being registered for the airline's flight notification system. Service was terrible. The flight crew did not offer any kind of apology or explanation for the delay. Food and beverage service was delayed and the staff was forgetful of guests' requests. Upon our arrival in Doha, checked bags did not arrive until 2 hours after we landed! How does an airport receive a 5-star rating, but takes 2 hours to return baggage to its guests? Overall, a poor experience from Qatar Airways."
Ưu: "Crew was fantastic! Food was above average."
Khuyết điểm: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush. No entertainment guys? Really?"
Ưu: "Comfortable wide seats, good service"
Ưu: "Schedule of flight"
Khuyết điểm: "Space between seats were smaller"
Berry tight seats for such a long international journey otherwise great crew and experience.
I found the crew to be particularly cold and unwelcoming. I had pre-ordered a meal that wasn’t registered. The flight was also delayed. I reached DC by 9:30 pm instead of 7pm
I had problems with the tickets
Clean aircraft and good food, with complimentary food and nice entertainment. Boarding and departure was late. Arrival was also late.
Extremely slow boarding caused the flight to be late 40 minutes. Missing the connecting flight
Ưu: "crew need to be more polite and kind"
Khuyết điểm: "just a more kind crew would be great"
Ưu: "Flight was "good," not great, nor excellent."
Khuyết điểm: "Flight was good, not excellent."
Ưu: "Seats were horrible and the crew was thr most unprofessional crew"
Khuyết điểm: "Everything"
Ưu: "Everything was good"
Khuyết điểm: "Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again."
Khuyết điểm: "Turkish Airlines was absolutely the worst airline I have ever been on. My flight going there was delayed 4 hrs & I missed my connection. They lost my bag & it arrived after 1 wk. Today, my flight was again delayed and I almost missed my layover. Again, my bag did not arrive & they ripped my carry on"
Khuyết điểm: "1 hour delay due to weather"
Ưu: "It was calm"
Khuyết điểm: "Maybe in first class"
Ưu: "The crew were friendly and responsive"
Khuyết điểm: "N/A"
Ưu: "Very comfortable seats & clean"
Khuyết điểm: "Not applicable."
Ưu: "Food is DELICIOUS! Service is impeccable. Very friendly and attentive flight attendants."
Khuyết điểm: "The seat leg room is on the smaller side, although the incline is good."
Ưu: "Crew were great and the airane was clean."
Khuyết điểm: "The leg room in the economy is very tight my knees were hitting the seat in front of me. Also my special low calorie meal was inedible as the protein was so overcooked."
Ưu: "Boarding was on time and the service was nice. The cabin crew were nice too."
Ưu: "Service food timely departure"
Khuyết điểm: "Nothing to dislike"
Khuyết điểm: "Turkish Airlines apparently cancelled the trip for us. They blamed Justfly and Justfly blamed Turkish airlines. Problem is still unresolved. I am stranded in a foreign country with my family including 2 small kids. Vacation is ruined. I booked this flight on Kayak with Just stfly. Awful, awful experience and no one seems to care. And problem is still unresolved. So thanks for asked for asking but better to fix the problem!"
Ưu: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Khuyết điểm: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Ưu: "The crew onboard the flight were good and the entertainment was good"
Khuyết điểm: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"
Khuyết điểm: "Same comment as above."
Ưu: "Friendly. Lots of food and accessories."
Khuyết điểm: "Connection time was 1h 50 mn coz and still didnt catch my next plan It took me 3 hours to get to the transfer desk in Turkish airline and another 3 hours to be in the hotel. I not recommend it after this bad experience"
Ưu: "Services and quality of food"
Khuyết điểm: "Bit warm the plane"
Ưu: "The entertainment selection for the long flight was very appealing. It had enough movies to help me pass the entire time. The food was pretty decent and the selection of drinks was surprising with the free alcohol."
Khuyết điểm: "The boarding process was like every other in Europe that we saw. No boarding zones and a bus to the plane."
Ưu: "Comfortable seating"
Khuyết điểm: "Food"
Khuyết điểm: "i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan"
Ưu: "Very attentive staff who gave us an extra meal and checked in on us while my girlfriend was sick from food poisoning the day before."
Khuyết điểm: "Far too few agents at check in. The signage wasn't clear and we waited in line for 15 minutes before realizing we had to be in a different line, for which there was only one attendant checking in for three different flights all leaving at the same time. When there are three layers of security at Attaturk airport, everyone waiting to check in were rightfully worried they may miss their flight."
Ưu: "This is Mollah Maziber Rahman & Afia Begum. We lost one luggage. PIR #ATL TK 11108, Luggage booked # 0235701012/TK701012. Could you please send my luggage to 10715 Pine walk Forest Circle, Alpharetta GA 30022. This is urgent. Thanks."
Ưu: "Crew is super nice and helpful. Aircraft is pleasant"
Khuyết điểm: "Food is okay but the portions are tiny."
Khuyết điểm: "The food was low quality and delivered in a demeaning fashion."
Ưu: "Everything was superior from A to Z there is no room for complains"
Khuyết điểm: "They have lost our luguage and up to this minute, we dont know where they are and when we are getting them. They are not even answering our calls or emails. Very bad airline with very unprofessional people. Will never fly aith this airline again."
Ưu: "Freebies gifts"
Khuyết điểm: "Nothing"
Khuyết điểm: "It is just crazy the extra cost that a person needs to pay for each extra Kg he/she needs to have onboard along with their "free baggage." I had to pay 23 extra US Dollars for every Kg, summing up to $160 for 7 Kgs!! Those additional belongings were crucial and important to carry, it very well understood that a certain capacity is only allowed onboard, yet being considerate and understanding in terms of customers' needs and priorities is as equally critical and important. I think the way the airline approaches the "Extra Weight" issue needs to be revisited, keeping in mind both sides' interests and concerns."
Ưu: "I like everything the staff, the food, the plane was very clean and the entertainment was very nice with lot of options."
Khuyết điểm: "The people at Attaturk Airport Information Desk were not helpful. 6 hr wait with nothing to do."
Ưu: "In time"
Khuyết điểm: "They did not give me window seat"
Khuyết điểm: "This flight was cancelled due to weather conditions in Turkey, a snow storm that caused the Istanbul airport to be closed. I tried to reschedule my flight but was delayed 4 days which meant I was going to miss my work for 3 days."
Khuyết điểm: "The crew is really rude and unhelpful and the seats not clean"
Ưu: "The food was very good. As a vegetarian, I find I am quite disappointed on flights because of limited or no meatless options. This was not the case on Turkisk."
Khuyết điểm: "Seats are too cramped. Need extra leg room. They should really take out a few rows of seats to provide some more much needed room."
Ưu: "Friendly, polite and very helpful staff. Clean aircraft.on time best customer service."
Khuyết điểm: "Nothing negative. Keep up good work!"
Ưu: "The entertianment and food was excellent."
Khuyết điểm: "The cabin crew seemed like they were on drugs. They gave us food and collected the trays 2 hours later. First time ive ever experienced this with turkish airlines."
Ưu: "It is very bad all flights been cancelled!"
Khuyết điểm: "Didn't like any thing zero bad I wanna come back to the state! I'm was born in 1946 I couldn't stand on my feet any more!"
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "crew was friendly, I slept through most of the trip."
Ưu: "All very nice"
Khuyết điểm: "Boarding was unorganized."
Ưu: "Food was excellent,lemonade was great"