As it is a long flighg, would appreciate if flight crew regularity asks passengers if they would like refreshments
Food was not as good as it used to be during the Pre-Covid years. Fruits were not served with Lunch or Dinner.
Someone from the airport employee open our luggages and stole Nike air 1 shoes and Bally shoes, and 6 Nike dri fit shirt, and lots of chocolates.
Have to stand 1 + hours to board, very crowded gate
The crew was very friendly and professional. The food was great. The check-in process took a long time, more than 20 minutes.
Ưu: "Smooth boarding"
Khuyết điểm: "If they could serve a light snack would be good"
Khuyết điểm: "The aircraft was very cold and chilly."
Ưu: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Khuyết điểm: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
Ưu: "Crew , amenities and food"
Khuyết điểm: "None"
Ưu: "Crew was okay"
Khuyết điểm: "Did not get the food I chose. Seats were not clean and clumsy"
Khuyết điểm: "I think the food in our flight was not that good.."
Khuyết điểm: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"
Khuyết điểm: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
Ưu: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Khuyết điểm: "Transit time is good for way too tight"
Ưu: "everything in suite class"
Ưu: "I like everything crew, etc"
Khuyết điểm: "Nothing reallly"
Ưu: "Food was pretty good. Loved the Weiss ice cream bars"
Khuyết điểm: "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
Ưu: "Excellent crew, service and food"
Ưu: "Everything else"
Khuyết điểm: "Food was less than marginal"
Ưu: "So good to get on a flight where I can fit in the seats..."
Ưu: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
Ưu: "Very comfortable"
Khuyết điểm: "I don’t see anything I didn’t like"
Ưu: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Khuyết điểm: "The desserts. The bun."
Ưu: "Friendly attentive staff. Excell ent food and great. Service."
Khuyết điểm: "Really crowded seats in economy."
Ưu: "Ease of check in, very quick."
Khuyết điểm: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
Khuyết điểm: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
Ưu: "Not much"
Khuyết điểm: "Not as good as they were once"
Ưu: "Amazing service and comfortable lay flat bed"
Ưu: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Khuyết điểm: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."
Ưu: "Crew was great. Food not bad for airline food . It was clean."
Ưu: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Khuyết điểm: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
Ưu: "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
Khuyết điểm: "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."
Khuyết điểm: "Old planes and screens."
Ưu: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Khuyết điểm: "I didn't care much for the meals, but my husband loved them."
Ưu: "Everything is excellent!"
Ưu: "everything, excellent job"
Ưu: "Great service, great experience."
Khuyết điểm: "I liked it all."
Ưu: "For as long 14 hour journey they sure make it comfortable."
Ưu: "Did not enjoy the vegetarian menu -cold noodles not appealing. Alcoholic drinks very hard to obtain .. orders taken but not received. Service was friendly though"
Ưu: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."
Ưu: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Khuyết điểm: "It would have been nice if wifi was free considering it was such a long flight"
Khuyết điểm: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"
Ưu: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Khuyết điểm: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."
Ưu: "The food was great!"
Khuyết điểm: "The announcements coming from the boarding crew were not clear or hardly under stable."
Poor boarding. Missed connecting flight. Had to stay in airport for 7 extra hours. Meal was provided but no accommodation provided and no lay flat seats. Would have been satisfied if a place to stay were provided for
Boarding needs to be managed properly
The only thing that really bothered me was an obnoxiously loud and annoying child sitting next to her father, who had headsets on and made no attempt to discipline the child. I thought maybe the staff should have said something to him in a polite manner
I love Qatar Airways.Thanks to all the people who serve the airline👍👍👍👍❤️❤️❤️
Everything was satisfactory. I had a pleasant trip and the airline staff was very accommodating.
Ưu: "I really loved the food and the attendants were super friendly and helpful"
Ưu: "Crew was very professional and served snacks and beverages at regular intervals. One of the fellow passengers was over reacting to some minor unintentional neglect by an female crew member and told her to shut up when she was trying to understand the issue. But the crew handled the situation very professionally."
Khuyết điểm: "Food could’ve been better."
Ưu: "Another confirmation of excellent QA service."
Khuyết điểm: "Nothing."
Khuyết điểm: "Too hot in the plane - was far too hot. too late the drink...after I eaten."
Ưu: "The crew was unparalleled. Really. Attentive. Friendly."
Khuyết điểm: "Nothing could have been better beyond the signs at the gate."
Ưu: "Friendly crew"
Khuyết điểm: "No alcohol served"
Ưu: "The attendants were great."
Khuyết điểm: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."
Khuyết điểm: "Seat comfort"
Ưu: "Crew was friendly."
Khuyết điểm: "Food"
Ưu: "Excellent Service and most friendly staff"
Khuyết điểm: "Nothing was bad. But the food taste can be better"
Ưu: "The crew were nice and very helpful. Vegeterian meal was great"
Khuyết điểm: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."
Ưu: "Boarding was smooth; Plane was clean; Flight departed on time;"
Khuyết điểm: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"
Ưu: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."
Ưu: "Great service"
Khuyết điểm: "Food was average"
Khuyết điểm: "Everything"
Ưu: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
Khuyết điểm: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"
Khuyết điểm: "I am a very experienced traveller. I always book an isle seat, especially for long flights (this was 12 hrs.), so that I can get up and stretch my legs etc. The couple sitting beside me were upset that I did not take the window seat. When it came time to sleep, the wife stretched out over her husbands legs, who was sitting beside me. This meant her feet were coming on top of my legs, and her legs were forcing her husbands legs into my space, touching my leg - I had to put a pillow between my leg and his leg. I asked the Qatar hostess if she could please ask the couple to change their positions, so that my seating space was respected, resulting in no body touching. The hostess replied that she was not permitted to ask the couple to change their positions and be more respectful. Fortunately there was another unreserved isle seat and I was able to move. Due to the fact that airplanes have become cultural melting pots, thousands of feet in the air, I think it would be peacefully beneficial too all, if a very discreet announcement could be made at the beginning of each flight regrading seating etiquette, respectfulness towards others etc. this could also be printed in the flight magazine. Thanks in advance."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Khuyết điểm: "Seat number was the same but different position from one reserved online"
Ưu: "Great amenities and service - fed often throughout trip and great console with games, movies, etc."
Khuyết điểm: "The neck rest was a bit tall and deep for a shorter person with a smaller neck - it caused me some discomfort while trying to rest."
Ưu: "Qatar personal ground services they did the best they could in a difficult environment such as GVA airport. Cabin Crew FABULOUS Quality of space GOOD Food EXCELLENT Looking forward in flying again with QATAR AIRWAYS Thanks Tony Manias"
Khuyết điểm: "Although for some technical reasons the flight was considerably delayed, there was no action taken either by Qatar Airways or Geneva airport authorities to make the waiting more confortable!! The passengers of economy class and business class were all stacked in the same space (it looked more of a hangar...) Access to this space was only possible by stairs (No elevator - No escalator !!) No drinks offered, not enough chairs to sit and wait......etc The main blame is to put on Geneva Airport Authorities. This airport is a total mess From the moment one arrives at the airport area (access - parking - ..) till the moment of boarding... It should be boycotted by major and quality companies such as Qatar Airways and many others."
Ưu: "The crew! Had a very bubbly and friend mostly Filipina crew that were extremely friendly and helpful. Having a nice smile certainly helps with the long flight duration!"
Khuyết điểm: "Food food food"
Ưu: "On demand entertainment systems seem standard, as I’ve flown Qatar several times and always had it. Friendly staff. And Doha is a great connection airport."
Khuyết điểm: "There were no food choice when the cabin crew reach my seat all run out"
Ưu: "I havn't flown a lot of international flights, but Qatar Airways is now my favorite"
Ưu: "The Qatar Airways price."
Khuyết điểm: "Horrible customer service."
Ưu: "Leg space seat near the emergency exist. Courteous staff"
Khuyết điểm: "Food quality could be better"
Ưu: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Khuyết điểm: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."
Ưu: "No flight No refund"
Ưu: "Crew was great. Very helpful and caring"
Khuyết điểm: "Flying in and out of Doha and being marked for yet another deep search was so frustrating"
Ưu: "The food and service was great"
Khuyết điểm: "The bathroom could be cleaner :)"
Khuyết điểm: "It was canceled while am at the airport and i rebooked"
Ưu: "Enjoyed the personal attention and charming personality of the flight crew!"
Khuyết điểm: "Can't think of any!"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Very comfortable seats with lots of space and pillows blankets and other ammenities. It was a 13 hour flight and the staff came by many timea with drinks and snacks"
Ưu: "The friendliness of the crew."
Ưu: "Very friendly crew and efficient check-in service. Food was lovely."
Khuyết điểm: "Multiple problems with onboard entertainment re-setting itself."
Ưu: "When I missed my connection in Dohar, I was put up in an excellent hotel with all expenses paid and great food."
Khuyết điểm: "When I arrived late in Doha because my flight from Heathrow was delayed, it was difficult to find help when I was trying to rush to make it in time for my connecting flight to Haneda."
Khuyết điểm: "No internet"
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Very good over all. The best plane so far
Plan cleanliness was missed big time
Should have minimum comfortable clearance in between two row of seating. It is very difficult to sit on the economic zone as space is very limited.
Ưu: "TV screen"
Khuyết điểm: "👍🏻👍🏻👍🏻"
Khuyết điểm: "Excellent"
Khuyết điểm: "The crew never answer the calls when we call"
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Ưu: "Amazing seats and crew"
Khuyết điểm: "Seating"
Khuyết điểm: "WiFi down the entire flight, made worse by the crew continuously promising it was “about” to work. Wouldn’t recommend Emirates to any professionals traveling who rely on staying connected on such a long flight!"
Khuyết điểm: "Accommodation @ Dubai extra bonus Superb"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "The crew were awesome. I was very comfortable."
Khuyết điểm: "more western vegetarian options"
Ưu: "Crew were rushed. Wifi didn't work. Lost my luggage on one flight!"
Ưu: "In general, everything as expected, some crew members were even extra nice."
Khuyết điểm: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
Ưu: "Very accommodating and friendly crew. Comfy seats, modern plane, and not too full of a flight."
Khuyết điểm: "Nothing. It was great."
Khuyết điểm: "- We were made to sit in flight for 2 hours. Then all were offloaded. - We were made to sit on airport for flight for about 6 hours. - I was not allowed to exit or reschedule the flight until i waited for 6 hours. - Still its not confirmed whether the flight will depart on given time. - I missed my important work in India. - The new flight arrives Mumbai midnight 2:30 am which is very hectic for me. I paid more for the flight at the time of booking knowing it will reach in the evening."
Ưu: "Ontine departure and arrival"
Khuyết điểm: "Airport Staff behaviour in Pakistan"
Ưu: "Great comfort and entertainment some of the best I have ever had on a plane. Will definitely fly Emirates again."
Khuyết điểm: "Not huge fan of boarding off a bus instead of the traditional way from the airport terminal. Food selection could be better but overall not bad."
Khuyết điểm: "No choices for the quran listening."
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Khuyết điểm: "Delayed and no hotel for an 11 hour layover"
Ưu: "Emirates was top in service, organization, personnel. Planes were clean, staff attentive and personable and wanting to help. Been a long time since service this good and on such long flights. Cabin personnel of multiple nationalities and languages only added to the flight. They even returned my phone mistakenly left on board. Would recommend them to all."
Khuyết điểm: "Entertainment system on smaller planes not as responsive as newer models. They need to improve web info to share layover process for hotel vouchers and visa."
Khuyết điểm: "They took my scarf and it was crazy cold in New York. Then they wouldn't let me use the bathroom yet it took almost an hour to land. Ridiculous. I was in 81D. I hope they found my scarf."
Ưu: "The flight was on time"
Khuyết điểm: "I travelled internationally after 4 years. When I boarded my flight in New York, nobody cared to weigh my carry obs. However at my transit, while I was about to board the next flight, they weighed it and asked me to pay 100$ extra. If the airlines didn't allow more than 7 kilos carry on, they should have weighed it at the beginning of my trip since I had lots of room left in my check in and would have adjusted the luggage."
Ưu: "better than super stinky American carriers"
Khuyết điểm: "everything, food was below average"
Ưu: "Very Kind"
Khuyết điểm: "My seat assignment"
Ưu: "Travelled economy and it was very good. Would love to try business class sometime. Staff excellent food very good."
Khuyết điểm: "Crowded! I did not realize we were traveling on a holiday. The plane was full of children, including preverbal kids, who have no choice other than to cry when they are confused or unhappy. But hey, that's what noise-cancelling headphones are for! Staff is very accommodating and did their best."
Ưu: "COMFORT AND FRINDLY CREW"
Ưu: "The individual were uniform polite and professional, even in the economy section of the craft which is not always the case in some airlines. Boarding and deplaning via two entry / access points; something all airlines should seek to do."
Khuyết điểm: "Things like the plane layout which focuses on maximizing seating space over common space like toilets (not enough) and cross craft aisles so crew and passengers could do more than just one thing at a time; issues the crew had nothing to do with. Rather plane designers being pushed to maximize seats over all else."
Khuyết điểm: "Bathrooms were not clean later in the flight"
Ưu: "flight on time.. no delays. Very courteous."
Khuyết điểm: "nothing to unlike"
Khuyết điểm: "Nothing"
Ưu: "We love Emarites Airlines Service"
Khuyết điểm: "When boardiing at Dubai entry used one gate with steps this was a minor inconvenience wth the friendly helpful assistance of the flight attendants."
Ưu: "Flight was comfortable"
Khuyết điểm: "Not enough Veg food even though requested well in advance."
Ưu: "Great service and staff, best food I've had on an airline, great legroom in economy. Overall awesome, in my opinion."
Khuyết điểm: "1.45 hours connection time in Dubai was hardly sufficient. Had to run through main terminal. Despite being in business class, no special service to bring us to the gate. Not good enough frankly."
Ưu: "The boarding process was smooth as was finding my luggage after arriving in NYC."
Khuyết điểm: "The entertainment system did not work for about an hour and they had to fix it. It took the crew a while to start troubleshooting it. A few people had to complain before they did anything. The quality of the food on Emirates has greatly decreased recently. Their wifi on flight is terribly slow and they require you to pay $1 for it."
Ưu: "I love the fact that the crew is quite so international -- and that they all wear small flag pins to tell you where they come from! They were very good with the children -- and I loved the fact tht they came round and took polaroid photos of passengers - particularly the families!"
Ưu: "Entertainment Food Friendly Flight Crews"
Khuyết điểm: "Had to rush to the next flight in Dubai."
Khuyết điểm: "food"
Ưu: "I like the crew, service, boarding and comfort so I'm very satisfied from such services I will not fly in any other one except Emirates airline."
Khuyết điểm: "My car was left in Dubai , & I am not sure when I will get it."
Khuyết điểm: "Occasionally, stewardess would hit me while walking through the aisles. It became extremely annoying."
Khuyết điểm: "Long time for boarding and staff is not clear on baggage policy"
Ưu: "Price/ available flying times"
Fly Turkish if you can. Fantastic service. Fantastic food. Istanbul airport is one of the nicest I have been to. Really nice business lounge too.
It was a pleasure to travel with Turkish Airlines. Excellent food, entertainment, and staff, not to mention the little pouches with basic necessities for the flight and the safety bags. It really gives you the feeling that this company cares for the comfort and safety of their clients.
Ưu: "The Airplane was good and the crew was very helpful."
Khuyết điểm: "The route from Bucharest to Istanbul could be shorter and the way from the airplane to the airport could be through the jetway not through the uncomfortable buses."
Ưu: "The crew did their best. The company, the policies, the times ... a different story."
Khuyết điểm: "Stop boarding pets on a transatlantic 11.5 hours long flight - if the owners are nuts (although they swear they love their pets) air companies must be more responsible. The first air company that will refuse to cabin board pets will be my only company to fly for the rest of my life. Sometimes, saying NO is the right answer."
Ưu: "Very professional !"
Khuyết điểm: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."
Ưu: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"
Ưu: "The seat is comfortable"
Ưu: "fantastic food test"
Khuyết điểm: "announcements in Turkish is interrupted your screen in front of every passenger and you have to listen to it even if you have no idea of what they taking about because it will block everything your are doing .. The solution is very easy as you can setup the screen to your language and the computer can choose to show you only the announcements that is in your language that make sense to you."
Ưu: "Onboard service was good -breakfast served was good."
Khuyết điểm: "The seats are somewhat uncomfortable but OK for only a 1 h and 40 min flight"
Ưu: "Lots of entertainment on the plane. Very clean. I like the personal touch of a travel Bag given and large head phones."
Khuyết điểm: "Dismal customer service"
Ưu: "The plane :)"
Khuyết điểm: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"
Ưu: "They put me on a partner airline after causing my missed connection, so I witnessed nothing good about Turkish Airlines flight at this time."
Khuyết điểm: "After a long saga with no help in making my connecting flight on the same Turkish Airlines, they gave me the boarding pass and told me my luggage was fine to carry on board for the partner airline they put me on. At the gate, that partner airline's reps (or Istanbul airport employees -- not sure) yelled at me that I had too much to carry on board and forced me to hastily check a bag with personal items I did not plan on checking. Needless to say, that also delayed my reaching the final destination even further because I had to wait for the luggage and it was already 1:00 in the morning in an unfamiliar and rough foreign city."
Ưu: "Better than all others at this time."
Khuyết điểm: "The grilled cheese sandwiches. They've been in the menu for a while but my family does not enjoy them at all. Tuna sandwich on another flight was much better. Also lack of entertainment. They allow you to access it, then they turn it off. Is such a tease. Plane left late and kept us in very hot cabin."
Ưu: "For once, on time departure. Quick boarding. Courteous service."
Khuyết điểm: "Cabin a little too cold for passengers around me."
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Khuyết điểm: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."
Ưu: "On-time departure. very polite and friendly staff and we got there fast!"
Ưu: "The seats reclining not only the back. The food very tasty."
Khuyết điểm: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."
Ưu: "Film selection, boarding process, amenities bag"
Khuyết điểm: "Dessert very boring. Legspace seemed smaller than last experience on TK"
Khuyết điểm: "The flight arrived late and Tipton Long to depart."
Khuyết điểm: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"
Ưu: "Everything was good"
Khuyết điểm: "Nothing"
Ưu: "Great seating & service"
Khuyết điểm: "Non stop talking people behind me!!!!"
Ưu: "Nothing. The flight never happened coastumwr service was very bad"
Khuyết điểm: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."
Khuyết điểm: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."
Ưu: "It was a short flight but they still fed us and supplied beverages. So many airlines do not do this or charge you for everything!"
Ưu: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Khuyết điểm: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."
Ưu: "They treated us so well--always with a smile! The crew always went out of their way for our comfort and we really enjoyed the flight--as much as a long overseas flight can be enjoyed, that is!"
Khuyết điểm: "Sometimes we didn't have a choice on the food because one of the two choices was gone until it got to us, but we still enjoyed the different food than we usually eat."
Khuyết điểm: "leaving late"
Ưu: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Khuyết điểm: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."
Khuyết điểm: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."
Khuyết điểm: "Nothing :D"
Ưu: "The food was amazing."
Ưu: "The crew was nice."
Khuyết điểm: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."
Ưu: "Quality experience all the way around"
Khuyết điểm: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."
Ưu: "The service and entertainment!"
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "The food and the boarding was fast."
Khuyết điểm: "Everything was great."
Ưu: "It was nice to receive a meal on such a short flight."
Ưu: "Lots do watch/do on the console. Smooth flight. Responsive staff when available."
Khuyết điểm: "Perhaps because of Istanbul security measures, but all water removed before boarding plane, with no chance to get more. Stewards couldn't give out bottles of water, only those little cups from time to time. They could bring more of those little cups when you called for them, but not during turbulence. So having no access to water was not great (or planned out on their part). Also, no random sweeps of the aisle by the stewardess from time to time, to check on comfort. My seat kept being pushed by passenger behind me. Flight into Istanbul two weeks prior was great all around. This knee was filled with too many negative moments."
Khuyết điểm: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"
Ưu: "Comfort, good quality meal, on time"
Food and service were excellent. Some of the crew were wonderful.
Ưu: "The plane condition."
Khuyết điểm: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Khuyết điểm: "Friendlier crews"
Ưu: "Staff were polite"
Khuyết điểm: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Khuyết điểm: "Klm is the best, even on a 40min they served small breakfast."
Ưu: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Khuyết điểm: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Ưu: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Ưu: "The crew."
Khuyết điểm: "The time between flights."
Ưu: "Loved the smooth ride."
Khuyết điểm: "Bathroom was pretty nasty"
Ưu: "Great crew."
Khuyết điểm: "Ran out of business class meal. Substituted a Econ class."
Khuyết điểm: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Khuyết điểm: "Don’t be late"
Ưu: "Great plane and staff"
Khuyết điểm: "Delayed"
Ưu: "Seat comfortable"
Khuyết điểm: "Flight was delayed and overhead bin space was very small"
Ưu: "Crew was ok."
Khuyết điểm: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Ưu: "Crew was nice and friendly"
Khuyết điểm: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Ưu: "The crew were really helpful with people who had tight connections because of the delayed flight"
Khuyết điểm: "I wish they had WiFi"
Khuyết điểm: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Ưu: "My seat at the window was great and the staff really friendly and courteous!"
Ưu: "Crew was nice and efficient"
Khuyết điểm: "Economy seats don’t recline enough."
Ưu: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Khuyết điểm: "Less legroom, storage space, bad food, few movie options."
Ưu: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Ưu: "Entertainment options."
Khuyết điểm: "Service was poor, seat did not recline, and the food was terrible."
Khuyết điểm: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Ưu: "Gaps between seats are very narrow."
Khuyết điểm: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Ưu: "Flight crew very nice"
Khuyết điểm: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Khuyết điểm: "Our lougage did not arrive"
Ưu: "Everything was clean and well organized."
Khuyết điểm: "The flight was delayed 1 1/2 hours."
Ưu: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Khuyết điểm: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Ưu: "Arrived early!"
Khuyết điểm: "Boarding seemed disorganized."
Ưu: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Ưu: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Khuyết điểm: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Ưu: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Khuyết điểm: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Ưu: "staff was fine"
Khuyết điểm: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Khuyết điểm: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Ưu: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Khuyết điểm: "Nothing."
Khuyết điểm: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Khuyết điểm: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Ưu: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Khuyết điểm: "lack of meal options"
Ưu: "Flight attendants tried their best given what they had to work with."
Khuyết điểm: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Ưu: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Khuyết điểm: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Ưu: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Khuyết điểm: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
Khuyết điểm: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
Khuyết điểm: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
Khuyết điểm: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Ưu: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Khuyết điểm: "Only 1 drinks round on a 3h flight."
Ưu: "The price was nice."
Khuyết điểm: "Plane looked unkept on exterior. Crew was nice but lazy."
Khuyết điểm: "Pleasant"