화장실이 더러웠어요, 화장실이 개수가 많지 않아요
Khuyết điểm: "Friendly and courteous stewardess. All it takes is a smile that makes your long trip a better experience."
Khuyết điểm: "Flight attendants rude to travel companion . Non Korean but speaks Korean. When addressing two flight attendants on Korean, they insisted on responding in English, rather than continuing in Korean. Travel companion not happy."
Ưu: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Khuyết điểm: "I don’t know yet."
Ưu: "Korean Air service was good."
Khuyết điểm: "When I left Atlanta for Incheon, I thought it was Korean Air, but I got on Delta Air Lines. I was a little embarrassed then."
Khuyết điểm: "Seats weren’t as comfy or spacious as I would have thought given Korean air Having won best economy liner a few times. No entertainment in seats either."
Ưu: "Fast boarding sequence and take off."
Khuyết điểm: "Cabin crew should have smile more, serious faces make request so unconfortable. Food could have been better."
Ưu: "Yes, we were unexpected and surprised being upgrade to premier class"
Khuyết điểm: "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."
Ưu: "The seat is comfortable."
Khuyết điểm: "One toilet got dirty, and I had to wait for another toilet. One option of the food was no longer available."
Khuyết điểm: "The seats on the plane had ample leg room, even in economy. The service was excellent. The staff was very polite and efficient. All of this made for a pleasant experience even for the long trip. Thank you Korean Airlines. I would recommend you to all traveling overseas."
Ưu: "Professionalism, appearance, flight attendants, provided slippers and toothbrush, seat space, great food and drinks"
Khuyết điểm: "The movie selection was small and a bit outdated"
Ưu: "I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable."
Ưu: "Great service!"
Khuyết điểm: "Dated aircraft A330-300 and seats."
Ưu: "The staff was courteous and kind"
Khuyết điểm: "My luggage took over an hour and my 1 bag was covered in a sticky mess that looked like eggs!!! It was gross and they wanted me to fill out a complaint form. That is just unsanitary!!! No form is going to fix that!"
Khuyết điểm: "Serve little drinks like water, juices, soft drinks. The plastic cup is small and yet it is half filled. A can every meal would be nice."
Ưu: "It was our first international flight and everything was fine."
Khuyết điểm: "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"
Ưu: "The seats were very comfortable on this aircraft. The food was great and the staff was very attentive,"
Khuyết điểm: "I wish the flight was 2 hours longer so I could sleep more on the plane."
Ưu: "I have flown a great many long haul flights and this airline is right up there in the top ranks. Excellent flight crew and comfortable seats."
Khuyết điểm: "Crew's English skills could be better. No wifi or other connectivity options on a 13 hr flight."
Ưu: "비행기안 승무원들은항상 웃고 친절해서 편안한 여행을 할수있다"
Ưu: "Food, would of liked snacks or dessert."
Khuyết điểm: "Would of like more movie choices"
Ưu: "The whole overall experience was fantastic. The food is great and the crew does a great job of taking care of you."
Ưu: "The staff is friendly and helpful"
Khuyết điểm: "There wasnt anything i didnt like for this flight"
Ưu: "Food and assistance"
Khuyết điểm: "nONE"
Ưu: "Attentive service, very detail oriented to avoid any mistakes for the traveler"
Ưu: "Staff are friendly and accommodating. Service is prompt. Entertainment is somewhat limited compared to other airlines, such as Delta, but they have a good variety."
Ưu: "The in-flight experience is just fine."
Khuyết điểm: "It was painful and required multiple phone calls to get a seat assigned. I kept being fobbed off until later... "you can pick your seat when you check in 48 hours before". "You can't check in now because it's a US flight, so it's only 24 hours". "You can't check in now because of visa documents something you have to check in at the airport". None of this was written down, or even satisfactorily explained when I tried to understand what was going on. Next time I'll fly Asiana on the hope they have a better online seat selection system that doesn't involve bizarre US checkin policy."
Ưu: "Boarding orderly"
Khuyết điểm: "Cold food"
Khuyết điểm: "Seats too small for a seven hour flight"
Ưu: "extra leg room was great"
Ưu: "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
Khuyết điểm: "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
Khuyết điểm: "Bad weather, flight crew had time to serve us quickly then had to sit for a big portion of the flight."
Ưu: "Excellent Service super"
Ưu: "Boarding was made easy by my status"
Khuyết điểm: "Seats weren't comfortable. Crew were rude."
Ưu: "They gave an actual snack, yay!"
Ưu: "The food was really good, the crew was always kind and taking care of me all the time, the aircraft was nice and comfort, flights were always on time and the connection in Seoul was fast. I love the service. I would totally recommend it and whenever I have the chance to fly with Korean Air, I would do it"
Ưu: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
Ưu: "Food and boarding."
Khuyết điểm: "No comment."
Ưu: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Khuyết điểm: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been."
Khuyết điểm: "Everything"
Ưu: "the food was excellent"
Khuyết điểm: "I was upset with the lack of live television/satellite channels."
Ưu: "Service, comfort, and seat room."
Khuyết điểm: "Everything was enjoyable on return flight"
Ưu: "Very nice and comfortable flight"
Ưu: "Everything was fantastic."
Ưu: "Watched a great movie "spotlight" on board"
Khuyết điểm: "Flight was delayed a little"
Ưu: "Lot of space for legs and comfortable seats."
Khuyết điểm: "Nobody could find my reservation for a special meal and I ended up eating nothing"
Size of seating to & from Japan was exceptionally small compared to US flights (Jet Blue & Alaska). Also, the food from Japan to US was not good.
Friendly staff, excellent food, a whole lot of good choices for onboard entertainment, comfortable ride, and good legroom even in the economy.
Business class. Staff service was PHENOMENAL. Seats/beds were spacious and comfortable (I had the seat in the middle section which can become a queensize bed with the next seat. I have had more satisfying food in economy, however traveling with an infant, the spacious seat/bed allowed him to sleep for a few hours. The staff were very good to accomdating him too.
Someone from the airport employee open our luggages and stole Nike air 1 shoes and Bally shoes, and 6 Nike dri fit shirt, and lots of chocolates.
The crew was very courteous and helpful, great experience!
Flight attendants perfect as always. Business class checked bag took 45 minutes to arrive.
Ưu: "Again seats space could be better. Crews were very attentive."
Khuyết điểm: "Other passengers reclining their seats could be a nuisance..."
Ưu: "Crew very polite and friendly"
Khuyết điểm: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Khuyết điểm: "A comfort kit on a ultra long haul flight goes a long way"
Khuyết điểm: "Entertainment and access to Wifi"
Ưu: "The crew was really nice. The plane was clean and comfortable."
Khuyết điểm: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."
Ưu: "crew were very friendly and helpful. flight was one of the best i’ve had"
Khuyết điểm: "boarding at sydney was very confusing"
Khuyết điểm: "Change the food menu, boring with the same menu"
Ưu: "Cabin crew knew how to work."
Khuyết điểm: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Ưu: "Foods. Drinks. Entertainment."
Khuyết điểm: "Nothing. Everything’s so perfect!"
Ưu: "Extra touches and super pleasant and courteous staff."
Ưu: "Service was great on both sectors"
Khuyết điểm: "Premium economy seat is still not comfortable enough in comparison with economy."
Ưu: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Khuyết điểm: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Ưu: "Singapore airline is amazing, great service and quality entertainment."
Khuyết điểm: "None"
Ưu: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
Ưu: "Punctual flight with friendly crew."
Khuyết điểm: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Ưu: "Everything about this flight was top notch. The inflight entertainment, touch screen and remote controlled, was so good i was up the entire time watching movies Black Panther, Downsizing, DeathWish, Pacific Rim and listening to the wonderful library of music, i was surprised at the range of music, from uncensored rap to big band."
Khuyết điểm: "Nothing"
Ưu: "Brand new aircraft, excellent service and food"
Khuyết điểm: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."
Khuyết điểm: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
Ưu: "The trip was uneventful, with the usual excellent service."
Khuyết điểm: "Nothing"
Khuyết điểm: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
Ưu: "Service is the best among the airlines I’ve ever taken"
Khuyết điểm: "Never ever get free upgrade"
Khuyết điểm: "Too salty Hindu non veg meal"
Ưu: "friendly staff top Service top Inflight"
Khuyết điểm: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Ưu: "smooth service with refreshments"
Khuyết điểm: "No working seat audio"
Ưu: "Crews are truly nice and patient"
Khuyết điểm: "Crews are very nice, food are not really good"
Ưu: "the crews were very polite and very helpful"
Ưu: "Crew was very friendly and good service."
Khuyết điểm: "Crew could have asked the passengers whether they need snacks in between."
Ưu: "Ease of checking. Empty seat between us"
Khuyết điểm: "Can't upgrade with krisflyer miles"
Ưu: "Food, movies, support, were all wonderful."
Ưu: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
Khuyết điểm: "Sound quality of ear buds was not good. No issues if you travel with your own."
Ưu: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Khuyết điểm: "The food is average taste... a bit salty :("
Ưu: "I always felt attended to, great customer service, clean and best bang for your buck"
Ưu: "Overall very good."
Khuyết điểm: "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."
Ưu: "Friendly staff, excellent customer service, great food"
Ưu: "Great food and plenty of movies. Friendly crew"
Ưu: "Great food, friendly staff, on time... what else do you need?"
Ưu: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Khuyết điểm: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."
Ưu: "What did I like??? Um, EVERYTHING! First off I got a great price under $850 round trip to NRT from LAX was a steal! They let you check two large suit cases plus a carry on and a personal item. That all FREE!!! I travel pretty light but it was great to know they don't Nickle and dime you for bags or anything else for that matter. Staff looks amazing and treats you first class even when your in economy. They are so polite and really genuinely want to give you a above and beyond experience. And they over achieve at it! They meals are great and very satisfying. The planes are big and roomy even in economy seats. On our return flight we had a brand new plane which had a sleek touch screen monitor and controller. There mad tons of media available (articles, language games, games, movies, tv shows and more) with USB ports to charge devices on each seat. Plus 10inch personal monitors. Earbuds were included free of charge, aswell as socks toothbrush and tooth paste. They have is two big meals on our direct flight (awesome that they have direct flights). Plus, they offered free snacks too and gave us a full can of soda vs. a small cup. They come through several times offering coffee, tea, water and snacks. All free of charge. This was my first time flying Singapore Airlines and I loved it!!! I wish Everyone was this amazing! Norwegian Airlines was the opposite as far as charging for everything! Had to pay each stop for any luggage ($100 per checked bag). No meals free or charge. They wanted money for everything! And yea a skimpy sandwich was $9.00 :(."
Ưu: "Very attentive and friendly stewardesses. Would definitely fly again on this airline."
Ưu: "Punctual, attention to detail. Top notch service."
Khuyết điểm: "Fed us too much and quick. Causing half of the food on my tray go to waste."
Ưu: "Good meals, comfortable seat with fantastic entertainment options."
Khuyết điểm: "The luggage was mishandled when we got to EWR. Landed 9:15, got my luggage at 10:45"
Ưu: "Food was good"
Khuyết điểm: "Flight attendants could have been nicer. Seats were not that comfortable."
Khuyết điểm: "Too many security checks at the airport. multiple times opening bags even after through security and scanning. Meal times were at weird times. Dinner at 5am??"
Khuyết điểm: "NA"
Ưu: "The crew was very polite and professional."
Khuyết điểm: "There could be more legroom."
Ưu: "A vast amount of entertainment"
Khuyết điểm: "Cabin crew was not the best. Some were very forgetful and did not return to provide us with drinks with our meal. Some did not ask passengers to raise their chairs during meal time and we were constantly forced to do it yourself."
Khuyết điểm: "Everything was great It’ was a long flight and the seats are not comfortable I wish the first class tickets were more reasonably priced for a normal person that wants to be more comfortable in a long flight. But everything else was perfect!! Thank you."
Ưu: "Crew was great. Boarding was great"
Khuyết điểm: "Less air condition towards the end."
Ưu: "Plenty of leg room and the crew were very helpful and attentive."
Khuyết điểm: "None which I can recommend."
Khuyết điểm: "N/A"
Khuyết điểm: "Nothing as such"
Khuyết điểm: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"
Khuyết điểm: "Service, seats in bad shape, screen not working, ......"
Ưu: "Crew was attentive Pilot steered a smooth flight"
Khuyết điểm: "Seats were a little cramped"
Ưu: "I like the professionalism of the crew. Lots of shops to visit in Athens Airport."
Ưu: "Great food and Entertainment"
Khuyết điểm: "Nothing"
Ưu: "We landed"
Khuyết điểm: "Cramped, terrible food."
Ưu: "the people working on the plain and airport."
Ưu: "Great service. Very comfortable. Good food."
Khuyết điểm: "N/A"
Ưu: "The crew was up during the whole trip, offering refreshments and taking a really good care of all passengers"
Khuyết điểm: "n/a"
Ưu: "The cabin crew was attentive and helpful."
Khuyết điểm: "The flight seemed crowded and did not have enough room for carry on baggage."
Khuyết điểm: "Newark airport is depressing. Lighting in boarding area is simply awful. Also, cab fare to and from NYC is much too high. Midnight departure time of the flight to Greece is inconvenient. It is just too late. Getting through customs at Newark is a chore. There are not enough computers for passengers to report what they have to report. Also, many passengers I saw did not know how to use a computer."
Ưu: "Tons of movies!"
Khuyết điểm: "No complaints."
Khuyết điểm: "Seats a bit tight"
Ưu: "I loved all the free services. Wifi, 2 large and tasty meals with free drinks (wine, beer) free exit row seating, seats reclined more than other airlines and free baggage. The staff was awesome and very helpful."
Ưu: "The service the movies the food"
Ưu: "The staff are extremely friendly and accommodating. The plane itself was clean and there were plenty of bathrooms. It was great to have two free meals, drinks and entertainment making a 10 hour flight go by faster. I love the eye masks and ear plugs to make sleeping on a plane easier. All around success and would fly again with them!"
Khuyết điểm: "On the flight home the crew seemed a little confused who was in charge of my row. I had to go get myself the customs forms and a pen. Also the front of the plan was extremely hot compared to the back."
Khuyết điểm: "Takeoff was a bit delayed, but the biggest problem is that we waited over an hour for our bags in Newark."
Ưu: "Loved my experience with Emirates. It was the best international flight I've ever had. The seats are comfortable, the entertainment options are great, staff was all very friendly, alcoholic drinks were complimentary, they give you a great care package with socks, ear plugs, toothbrush and paste, and the price was great!"
Khuyết điểm: "The only negative thing I have to say is the food isn't good, but that's to be expected for me as I'm very picky. I just pack my own food and snacks."
Ưu: "Love it. Classy flight attendants, great service."
Khuyết điểm: "Crying baby"
Khuyết điểm: "Same movies"
Ưu: "Layout of plane is very convenient , bathroom acessable, no crowding in isles. Love the dining cards & choice of meals, and the comfort features ( blankets , pillows , toiletry bag) The entertainment center is also amazing! Perfect for long flights. So many choices & also power usage also great for the passengers on long flights. Also, normally I try not to use the lavatory, they are usually awful, but these make the most of their space, warm water, nice soap,colognes,seat liners."
Khuyết điểm: "Apparently, operational issues in Athens, no information of why we had to go to an additional security at the gate, including a litmus test, go through our bags again & a light pat down! They also wanted us to board separately, which made my travel partner even more anxious than she already was!"
Khuyết điểm: "Space very cramped."
Ưu: "Service and crew were excellent!"
Khuyết điểm: "Movie selection somewhat limited"
Ưu: "The flight attendants were very professional, friendly and attentive. We were also impressed with the amenities -- every passenger received free headphones, drinks, pillow and blanket."
Khuyết điểm: "The overhead lights did not seem to align with the correct seats."
Ưu: "Meals and free wine were positives. Also the travel toothbrush and toothpaste were nice. Entertainment with movies and tv had a lot of variety also."
Khuyết điểm: "It took 45 minutes to get out bags! Crew bags came out immediately but customers stood around the luggage belt for more than 45 minutes b/c thats how long it took to get our bags and many people were left. Very annoying after a 10-hour flight that lands late at night."
Ưu: "The staff & the service"
Khuyết điểm: "The entertainment set up was dated and malfunctioning"
Ưu: "Overall a pleasant and comfortable flight."
Ưu: "The crew was fabulous. Beautifully dressed; impeccable makeup; very professional. Very friendly, helpful. PILOTS were amazing!!! GREAT FLIGHT, LITTLE TURBULENCE. LOVE the stickers found in the bag with the earphones, ("WAKE FOR FOOD", "DO NOT WAKE FOR FOOD", etc) but they were never mentioned by the crew. Found them by myself. I think more people would use if they knew about them. LOVE the gift bag with eye mask, etc. Very welcome gift."
Khuyết điểm: "Seats are too small. Very difficult to stand up and get out of your seat. Even young people have trouble getting up and out into the aisle. The aisle is TOO NARROW! At least one seat on each row should be eliminated, as well as one row to give economy class room. I was on the aisle (seat D), and was unlucky to have a woman and her husband (seats E & F) ask me to get up several times (because passenger in seat G was asleep). I was not at all happy with the movie choices; they were mostly modern and violent. Food selection was unavailable. Menu choices were chicken & fish. Chicken was NOT AVAILABLE."
Ưu: "Times were great! Food was decent for airline food comfortable seats great selection of movies"
Khuyết điểm: "I liked everything"
Ưu: "I can't believe how nice this was for getting such a good price. Good space, Tons of movies, super attentive staff."
Ưu: "Entertainment was good, boarding was OK. Leg-room much better than on competing direct flight US carriers, and aircraft cabin better maintained."
Khuyết điểm: "Food for kids terrible, just not edible taste-wise. Catering is better flying out of Greece than on same flight returning from U.S. Bathrooms need to be cleaned and restocked during flight."
Ưu: "Very courteous and attentive And always with a smile! A great way to travel, it's hard to go back to other airlines after having experienced Emirates!"
Ưu: "Food, comfort, service -- all excellent for the 10hr flight from Athens to NYC! Hands down better than any other airline I've flown with for same number of hours and distance."
Khuyết điểm: "While there was much in the way of options for entertainment, navigating the system & touch screen was a pain. Often the mouse doesn't follow your touch and you end up clicking things you didn't mean to click + having to press multiple times."
Ưu: "Finally, a great airline with a direct flight from New York to Athens and very reasonable fares. I hope they keep it that way. Also, Newark is a much better airport to fly to and from than JFK."
Khuyết điểm: "Crew was ok but could have been a little better, and the drinks selection could be improved."
Ưu: "Trip was shorter by at least one hour than projected."
Khuyết điểm: "Very dissapointed with return flight. It was like a different airline experience than first leg of trip to Athens"
Ưu: "The food was good, the entertainment was good"
Khuyết điểm: "There needed to be more snack options.. a mid-flight sandwich or cheese and crackers. There were only two drink carts that went by on a an 11 hour flight and these were with the 2 meals that were served. Alcoholic drinks were difficult to order except with dinner. Overall, there are more amneties, foods and drink on Delta airlines."
Ưu: "Compared to the cattle car feeling of many airlines today, Emirates feels like gracious luxury and hospitality, and that's for economy class. I will try to fly with them as much as I can. First rate experience. Very good ticket price and a convenient non-stop route- unlike some low fares that want to add hours and hours to your travel by routing you through the home country of the airline. Great entertainment choices. Some TV functionality issues for a seatmate, but he was able to change seats. cabin crew was multinational, multilingual, and warm and professional. It reminded me of the way air travel used to be."
Flight was delayed multiple times
Delta appears to lack honesty
My lay over was changed so that my flight was boarding on the opposite side of the airport at the same minute I was walking through the gangway getting off my first flight. I took screen shots of the times and it was alarming to say the least.
Ưu: "Crew was wonderful"
Khuyết điểm: "For this COVID to be over"
Khuyết điểm: "just an old plane. still had ashtrays in it. but overall ok because arrived safely and professionalism of staff was quite commendable"
Ưu: "Friendly flight staff, on time service."
Ưu: "The crew was understanding and sympathetic to the customer's frustration with a delayed flight."
Khuyết điểm: "Delta should have figured out a way to not delay the flight. Every flight was delayed."
Khuyết điểm: "Flight cancelled with no reasonable alternative. Ended up driving."
Ưu: "Crew was great especially Fawn. Best flight attendant I’ve had."
Khuyết điểm: "The crew"
Ưu: "Nice crew"
Khuyết điểm: "Late flight due to ground hold EWR. Two screaming kids immediately behind me."
Khuyết điểm: "Connection time was very short and arrival and departure gates were very far apart. The gate attendant at the arrival gate wasn’t very helpful or sympathetic."
Khuyết điểm: "WiFi never connects food"
Ưu: "The staff are great very nice pleasant"
Khuyết điểm: "Wifi doesn't work for long time and have wait long periods to watch something. TV on head reat is nice"
Ưu: "Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable."
Khuyết điểm: "Very old plane, 767-300. The bathrooms needed a better and more thorough renovation."
Ưu: "The food was good Flight was on time plane was clean loved the crew! Flew out with them, and returned with them... so that was nice!"
Khuyết điểm: "Not knowing we were being bused to plane from Terminal Boarded early because of it, created a bit of chaos and panic My tv was broken- worked intermittently need connector for iphone ear buds - should have universal ports"
Khuyết điểm: "Need vegetarian meal in first class"
Ưu: "Seats more comfortable, plan wasn’t too full"
Khuyết điểm: "No charging port for cellphone."
Ưu: "The pilots were communicative of why and what the reasons were of delays as far as the landing and getting the plane to the gate."
Khuyết điểm: "Attendants that offered drinks and snacks offered me coffee or water but didn’t offer a snack. But asked the girl next to me if she would want one. No consistency"
Ưu: "Everything. Very nice accommodating ok"
Ưu: "The flight was probably only half booked, the crew was awesome, very attentive and accommodating. Legroom at seat 13A was plenty. Also the fact that messaging is free is convenient."
Khuyết điểm: "No food to purchase. The flight was over dinner time. Boarding - the ground staff’s announcements weren’t very intelligible."
Ưu: "Crew and boarding were great, which I expect from a premium carrier like delta."
Khuyết điểm: "Perfect day outside, not a busy day or time to fly. The email forbhe plane being late was was too last minute. A heads up sooner would have been nice. That way we’re not waiting at the airport."
Ưu: "drink carts came around twice"
Khuyết điểm: "Even though there were sunchips available, they were not giving them out to everyone. Only the people that paid up in coach got the sun chips. The rest of us got these sad bag of pretzels and cheesey snacks. So sad. Why wouldn't Delta offer the same snacks to everyone? Seems like such a small additional cost compared to such an offensive action. The money you save is certainly lost in bad publicity."
Ưu: "The staff was efficient and kind"
Khuyết điểm: "The plane was late for weather reasons and they overbooked the flight they had to offer $400 for next flight wasn’t until the next morning.. no entertainment system on plane"
Khuyết điểm: "No LCD screen for entertainment."
Ưu: "Good Flight"
Khuyết điểm: "Sat in a seat backing onto an exit seat do didn’t recline - my fault should have checked"
Ưu: "Personnel was friendly and accommodating"
Khuyết điểm: "Delayed half hour and no leg room"
Ưu: "Smooth flight"
Khuyết điểm: "45 minute delay (due to airport, not airline"
Ưu: "Power outlets, snacks, beverages."
Khuyết điểm: "Boarding (goes faster if the rear of the plane boards first), delay, insufficient space at seat, no advance notification of needed app for entertainment access, app not available on kindle fires."
Ưu: "Flight was nice"
Khuyết điểm: "Boarding was slow because boarding is done poorly"
Ưu: "Crew was nice. Flight very smooth"
Khuyết điểm: "We had to get seats at boarding because of the flight delay. She offered us two seats in the back. I knew they don't pushback so I said no. She had given the woman ahead of me two seats in comfort plus. Did not offer that and was rude. There were at least a few empty seats in that area. As a courtesy to us having 1)been delayed in Costa Rica. And then 2) a long wait for the connecting flight in Atlanta it would have been reasonable to offer those seats. Which remained empty"
Ưu: "Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time."
Khuyết điểm: "Seats"
Ưu: "Convince of the online apps and the TSA precheck"
Khuyết điểm: "The aircraft was noisy, and the seats were very uncomfortable and extremely close together.."
Ưu: "Flight attendants were friendly."
Khuyết điểm: "Coffee was bad and was luke warm!! It was very cold in the cabin and then really warm."
Khuyết điểm: "Delay and inoperative Sattelite TV"
Ưu: "Nice regional jet!"
Khuyết điểm: "It was a regional jet..."
Ưu: "Variety of entertainment options, much was complementary, which was definitely a neat addition."
Khuyết điểm: "There was a bit of a delay right before boarding, which was not the airline's fault, but air traffic control at the destination. Unfortunate, but things happen."
Ưu: "the inflight service and the quality of food was outstanding."
Khuyết điểm: "some choice of indian movies would be appreciated."
Ưu: "Boarding was efficient"
Khuyết điểm: "My luggage didn't arrive with me"
Ưu: "Polite and efficient"
Khuyết điểm: "Nothing"
Ưu: "The crew was very accommodating and helpful and the new entertainment systems with the free movies are awesome. Because of the heat in the cabin we received additional beverage service and follow up waters"
Khuyết điểm: "The air above my seat wasn't working for the duration of the flight and there were problems with the air throughout the cabin so it was uncomfortably warm for the whole flight."
Ưu: "I'm not sure but it seemed as though the isle was wider than before or other airlines. It looks as nice not having the beverage cart hit my elbow when it went down the isle."
Ưu: "Like the smaller plane: less craziness!"
Khuyết điểm: "Would've been better without the delay, but the aircraft was late getting to Atlanta."
Khuyết điểm: "I loked everything in my trip"
Khuyết điểm: "Was delayed 1.5hrs"
Ưu: "I enjoyed the entertainment and crew"
Khuyết điểm: "Boarding was way too long"
Ưu: "Food in first class was quite good. Flight was smooth, and arrived early."
Khuyết điểm: "The boarding agents lost control of the crowd form the get go. The first class cabin crew on our side of the plane was inattentive, though it appeared on the other half of the plane the crew was very attentive. This is one of the poorer first class seats in the industry. The "lie flat" seat is just that, a lie. It is pitched at an angle, though not as steep as some. Foot cubby is narrow and constrictive, bordering on claustrophobic."