everything was better than US carriers.
Ưu: "Good service"
Khuyết điểm: "N A"
Ưu: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Khuyết điểm: "I don’t know yet."
Ưu: "The service was quick and friendly."
Khuyết điểm: "Maybe a great selection of in flight movies would be nice. (For longer flights)."
Ưu: "extremely friendly and helpful staff, the ability to choose from three options, the included hotel stay between flights, modern planes,"
Khuyết điểm: "none of the film choices really appealed to me, but I am picky!"
Khuyết điểm: "nothing"
Ưu: "bibinba(korean food）was very good rfor me."
Ưu: "service, food, kindness"
Khuyết điểm: "none"
Ưu: "The employees were soooo nice and friendly"
Khuyết điểm: "Wheelchair service"
Ưu: "Brilliant take off and landing too. Very good service. Nice food. Should provide some sweets in the form of chocolates or cakes. But overall a nice and pleasant journey. Thank you!"
Khuyết điểm: "Nothing to dislike."
Ưu: "good service"
Khuyết điểm: "Seats a little cramped"
Ưu: "Great service on board and the shiny new Terminal 2 at ICN didn't hurt!"
Khuyết điểm: "Nothing to dislike."
Khuyết điểm: "They need to offer more water on the flight. Had to keep asking."
Ưu: "Friendly crew, good movie selection, USB port."
Ưu: "The entertainment system and choices were top notch!"
Khuyết điểm: "The stewardess slammed a cart into my left knee while I was sleeping and woke me up real quick! At least she offered me a ice pack... Again how in the hell in today's worlds do you not offer Vegan choices on the menu?!"
Khuyết điểm: "late departure"
Ưu: "The seats were comfortable and the crew was nice"
Khuyết điểm: "Flight was delayed 9 hours and we were never given one update, after about 5 hours they moved up to the smallest most remote gate they could and removed staff, again no updates, any information came from rumors people could get out of random employees"
Ưu: "Bags were not checked through to Cebu because of the 10+ hr layover. Had to go out to arrival area to follow up on bag transfer. Korean Air wouldnt issue my boarding pass for my INC to CEB flight at LAX so I have to get in line again at the Korean Air check- in counter in INC then was told to go to Jin Air since it was operated by them. Jin Air wouldn't issue a boarding pass because my flight was at 8 AM the following day. I ended up sleeping at the predept area until the counter opened."
Ưu: "I dont have somebody sitting beside me"
Khuyết điểm: "Boarding and Food"
Ưu: "Great seat and fairly decent food."
Ưu: "they are so nice and helpful"
Ưu: "On time, clean, friendly, comfortable, helpful."
Ưu: "Comfortable, easy, great service."
Ưu: "Lovely people and service. Everything run very smoothly and on time. Appreciated the meal, even though it was a shorter flight. Felt very welcome traveling so far from home. Thanks!"
Ưu: "Food, service"
Khuyết điểm: "Nothing"
Ưu: "The flight crews are friendly."
Khuyết điểm: "There is no wheelchair assistance from the gate to the plane hence the passengers has to walk. My mom needed wheelchair assistance and she had to walk."
Ưu: "Cabin crew was polite. Restrooms kept clean by the cabin crew"
Khuyết điểm: "Seat was hard."
Ưu: "Boarding was made easy by my status"
Khuyết điểm: "Seats weren't comfortable. Crew were rude."
Khuyết điểm: "I'm not happy about the condition of my luggage. When I received my luggage, the latch to close my suitcase was badly damaged. Half of one of the latches was broken off! My suitcase was not locked in the first place so there was no reason for anyone to be so forceful with it."
Khuyết điểm: "Seat was so narrow, my elbows were stuck to my torso the whole way"
Ưu: "All of the people from Korean Air that I spoke with were very considerate and helpful."
Khuyết điểm: "No legitimate complaints."
Ưu: "Seats comfortable"
Khuyết điểm: "Food select"
Ưu: "Friendly service. Seats and temperature in cabin was comfortable. Meals were tasty and good portion."
Khuyết điểm: "Slight delay in departure"
Ưu: "The seats is clean . Crew ware nice to me."
Khuyết điểm: "Nothing."
Ưu: "The international flight authorized two luggage check in, you only authorized 1 check in, and didn't let me know before the departure at airport with two luggage, had to paid for additional luggage $72.00. AA flight two luggage 50lb each luggage, just let you know from now on I will never use Korean Air, with skypass visa card. I though will have better service, but very dispointed. Chin H. Boyd"
Khuyết điểm: "Could have had more options in terms of movies on the flight, such as more South Asian and more Western movie options. They also had a limited drink selection, and the wine was not that great."
Khuyết điểm: "special meals especially Hindu meals non vegetarian"
Ưu: "Customer service was fantastic! They had even found my wife's Ray-Bans from the previous flight and saved them for us 2 weeks later when we flew back. Top notch airline!"
Ưu: "Boarding was smooth. Seats weren't too bad. Decent selection of movies, but have had better. USB plug at every seat. Ordered vegetarian meal but didn't arrive."
Khuyết điểm: "They didn't have my vegetarian meal that I ordered so was pretty hungry."
Khuyết điểm: "The plane did not have individual air vents, so at times I was too warm but could do nothing about it."
Ưu: "Multiple rounds of complimentary food and drinks"
Khuyết điểm: "Unable to sleep"
Ưu: "Watched a great movie "spotlight" on board"
Khuyết điểm: "Flight was delayed a little"
Ưu: "Service was great as always on a short flight! I appreciated that food was served and that flight attendants pass out arrival cards."
Ưu: "Good food. Good movies. Plenty of room."
Khuyết điểm: "Long flight, nothing you guys can do."
Ưu: "Flight attendants are very kind; food and drink was enjoyable."