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DAD — BCN
13 Thg. 8 — 20 Thg. 81
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1 người lớn
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Điểm theo đánh giá của khách hàng KAYAK7,3
Etihad AirwaysĐiểm tổng thể dựa trên 6808 đánh giá
7,4Lên máy bay
7,2Thư thái
7,6Phi hành đoàn
7,4Thư giãn, giải trí
6,9Thức ăn
Đánh giá hãng bay
Service could be better. Not if it is because of covid or if it because Etihad is facing financial struggles but the overall journey was below average compared to other business class I have taken in past. I was comparing with Emirates which is much better service and plane quality.
Service could be better. Not if it is because of covid or if it because Etihad is facing financial struggles but the overall journey was below average compared to other business class I have taken in past. I was comparing with Emirates which is much better service and plane quality.
I liked the service of the crew and the chk in staff. Crew should insist on putting the mask for the passengers.
Ưu: "Crew was great and so was the seats’ comfort."
Khuyết điểm: "Honestly I didn’t find anything missing that any economy class passenger could get... I flew with Etihad before as well and I just love them..."
Ưu: "Ok"
Khuyết điểm: "Comfortable"
Khuyết điểm: "More comfortable seats."
Ưu: "Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!"
Khuyết điểm: "Traveling to Greece in off peak season."
Ưu: "Good seating space, good service"
Ưu: "Wonderful trip"
Khuyết điểm: "A little rough air, but all was good"
Ưu: "Food and crew"
Khuyết điểm: "Entertainment, comfort"
Ưu: "Short Leg, Crew Happy, pilot very informative, food was good, until the next flight (long haul) I got the same food. 2 seats together at the very back row. Checkin and boarding were fine"
Khuyết điểm: "The toilet flushed when I was still on the toilet seat. Happened again on the long haul sector. The take a very long time to switch on the entertainment and turn it off as soon as decent commences- so if you have air traffic problems - it could be off for an hr before and after takeoff and landing. unnecessary as most people have their own headsets as well. We"
Ưu: "Vegetarian meal."
Khuyết điểm: "Due to the delay of the first flight, I had to run until my heart aches to catch my second flight in time. Not many people spoke English"
Ưu: "Seat was good."
Khuyết điểm: "We lost an iPad on the plane and I called and filled a o several times it absolutely no response. Very disappointing."
Khuyết điểm: "Food"
Khuyết điểm: "Not happy with Etihad Checkin counter desk at Ho Chi Minh Airport. The person at the baggage drop off desk wasn't helphul at all. Being ignored for 30 minutes. I believe that this person needs to be trained in order to know who needs to be helped first as he worked at that particular counter for people who already Checkin online."
Ưu: "Flight was 5hours late, how can it be good!!!"
Khuyết điểm: "Delay"
Ưu: "The crew was gracious and the dinner delicious."
Khuyết điểm: "Cramped seating"
Ưu: "Leaving the aircraft."
Khuyết điểm: "As far as I'm concerned, this is the worst airline I've ever flown. We got stuck with $350 in baggage fees, because a clause stating that we were not allowed a check-in bag was buried in the fine print for our ticket purchase. The website was not working prior to our return flight, and if it had worked, we would have been able to get at least a discount on this outrageous fee. But , despite this, (we took a screenshot) the counter staff in Abu Dhabi would not give us the discount. A baggage fee for $350 dollars for one bag? There is word for this. Thievery."
Ưu: "The crew and well maintained air craft makes my US trip excellent"
Ưu: "clean plane staff"
Khuyết điểm: "ice cold airport and flight. wore layers of cashmeres, a fur coat and hat, and blanket on my head-still froze."
Khuyết điểm: "The food!"
Khuyết điểm: "The restrooms were not clean and stinky."
Ưu: "Only I like the cabin crew. They were very nice and very friendly. This is the only thing I like about the Etihad Airways."
Khuyết điểm: "More than 9 hour stay with no hotel & no food voucher before 16 hours flight . When I requested the customer service person he was very rude and with very bad attitude even the person was behind me he said the same thing. The food was very bad taste during the flight,coffee and tea had a very bad taste. Orange juice taste very bad too. No personal kit was given during the flight. Over all very bad experience. Please coney my comments to Etihad Airways."
Ưu: "Seating was comfortable. Plane arrived on schedule."
Ưu: "correct temprature flight crew was good food was good"
Ưu: "I liked the speed of the journey"
Khuyết điểm: "delayed flight passenger management of frustrated customers no compensation no apologies care of customers after long delay"
Ưu: "Gets you where you need to be"
Khuyết điểm: "Broken entertainment, very uncomfortable seats, a feeling that economy is not that important to them despite the fact tickets are not exactly economy! Horrible dated beige colours everywhere and dated planes"
Ưu: "Attention to detail"
Khuyết điểm: "Nothing"
Khuyết điểm: "DO NOT under any circumstances miss an Etihad Airway flight. They'll make you pay twice the original price of your flight AND a $600 fee for missing your flight. WTF! Why must you pay $600 for missing a flight you ALREADY PAID for. I loved my first experience with Etihad but second time was not as pleasant."
Ưu: "Travelled last minute since my mom passed away. Etihad upgraded us to Bussiness class for asking! It was a very comfortable journey in hard times."
Ưu: "Good media system. Great staff."
Khuyết điểm: "Bad food. No flying nannies. Layover was long."
Ưu: "Very professional and accommodating crew on board. The Abu Dhabi lounge was large and looked very beautiful with it's appointments, but it was also packed with people (late time of day, I know), noisy with men pacing around shouting on their cell phone headsets, and I wasn't aware of the many services they had like the spa, no one informed me when I checked in. I understand this airport has a lot of business and first class travelers from all countries, but they need to better organize the lounge into designated "quiet areas" for people like me where cell phone use isn't permitted, family areas, where the kids can run around screaming unimpeded like they were, and also direct newcomers into areas where there are less passengers so you can find a place to sit & grab food without wandering around this cavernous place looking for a place of respite"
Khuyết điểm: "The experience of transferring through the Abu Dhabi airport was a little hellish--very hot (I know it's the ME in summer), long lines, I was patted down in a cabin by a security office because of the underwires in my bra, which I was cool with, but my carry on luggage was kept outside the cabin area with my passport and money with people swarming through in lines. Not cool. I've probably never had an international transport experience like this, outside of Cuba where they pulled me aside and interrogated me by agents even though I had a visa and had documentation I was presenting at an education conference at the government state hotel, (and I'm Panamanian American, I speak Spanish, maybe that's why they though I was a scientist/spy). This airport definitely needs more basic staff and better organization. But I'd have to say this wasn't any worse-- other than the heat--- of any US or European transfer experience I've had in the last 10 years. Lounge staff in Abu Dhabi were kind of jerks compared to other airports, they were very stand offish (like they couldn't be bothered to help you, or maybe it was my Canadian/American accent)."
Ưu: "All above"
Khuyết điểm: "Liked everything"
Ưu: "In flight service and amenities"
Khuyết điểm: "Long layover"
Ưu: "Everything was good."
Khuyết điểm: "Entertainment could be improved in terms of choices."
Khuyết điểm: "Waiting at Abudhabi before boarding in the passage lobby especially night time in hang over is disgusting. There should be sitting arrangement at least."
Khuyết điểm: "Faulty Seats. Had to change seats thrice. luckily, the flight was not that full. Seats were not reclining at all."
Ưu: "Service is excellent, seats are comfortable, food is tasty and the entertainment system is top class. To add to all of this the Crew is really friendly and helpful."
Ưu: "Enjoyed my flight"
Khuyết điểm: "All was good"
Ưu: "Services n hospitality"
Khuyết điểm: "Washroom maintenance can be better."
Khuyết điểm: "TERRIBLE time management!! Missed the connecting flight by a few minutes and didn't get a connecting flight for 7 hours thereafter! There was absolutely time for us customers (who landed just 20 min later than expected) to make the connecting flight but we were told it was "too late" to board the other plane. This is extremely inconvenient! I got back to SFO 14 hours after the expected time! WHY don't you guys manage your connections better?? I am never flying Etihad again!"
Ưu: "i have nothing to like in the flight."
Khuyết điểm: "no service you can call ten time if they come one time you lucky.very very roud crew and very discrimination place.also when i was fly los angeles to abu dhabi the guy name muhammad threat me many time for food he made mistake on my food and top on that he was threating me i hope some one in this air line take care of this but i'm not sure any one going to care for this and he was saying he is supervisor."
Ưu: "Crew comfort"
Khuyết điểm: "Food"
Ưu: "I was pained to see so many passengers hassled at checking time by the crew. When carry luggage with same dimensions was allowed on onward journey how can it be oversized on the return journey? I was asked to refer the website for dimensions and tod that Ethihad does not use standard carry on baggage size. Some passengers were forced to buy new carry on luggage at the airport. It is pathetic service in my opinion because the airline put so many elderly passengers with no knowledge of English to a lot of heardship."
Khuyết điểm: "I got violently ill after getting off the flight. The only food I had in the last 24 hours had been from Etihad. I threw up for two days straight."
Ưu: "Nothing"
Khuyết điểm: "This ar line has no absolute respect for its people. It seems because it is a fight going to India, which apparently it is not an important country they can do anything. The worst gate (I do not know if this is the air line choice or not), there was no line to boarding, there was not enough seat at the gate and one of the people at the gate was insisting that travelers should sit. The crew was rude to the Indian people, however they themselves were not acting properly. The bus came to get the people from the gate to the plane in Abu Dabi was really bad."
Khuyết điểm: "I've never heard of double booking an assigned seat! Don't ever fly with etihad, not worth it!!!!!"
Ưu: "Na"
Khuyết điểm: "Na"
Ưu: "Aircraft fleet and airport is good. Good infrastructure."
Khuyết điểm: "The cabin crew is not at all courteous. When you start travelling in US, you realize how different the crew's attitude is. When you want to say no to the customer, atleast make an effort to accommodate the needs of the customer first. Minor requests made by the passengers should be accommodated. You just rudely say No. Learn something from American customer service!!"
Khuyết điểm: "The boarding and check in crew are terrible. They don't inform or check luggage policies during check-in and force you just before boarding to pay extra money for unknowing people. This was completely frustrating and terrible experience. If only the crew were knowledgeable and friendly. Customer service is really bad."
Ưu: "Nothing"
Khuyết điểm: "Punctuality, No break fast"
Đặt chuyến bay rẻ từ Đà Nẵng đến Bác-xê-lô-na
Những ưu đãi gần đây cho chuyến bay một chiều
9/11Th. 4
2 điểm dừngEtihad Airways
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9/11Th. 4
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8/11Th. 3
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23.058.934 ₫
8/11Th. 3
3 điểm dừngNhiều hãng bay
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76.660.430 ₫