Qantas personnel have a high opinion of themselves and don’t really like to serve the client. This is compounded by the overall experience of traveling in Australia. I get the felling that they would rather I didn’t.
Departed and arrived late, breakfast meal missed as fridge broke.
Can’t say anything bad about this flight. Was excellent
Ưu: "Crew was responsive and friendly"
Khuyết điểm: "Nothing"
Ưu: "The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi"
Khuyết điểm: "Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member"
Khuyết điểm: "Wifi was horrible. Selection of movies was weak."
Ưu: "CREW WAS HELPFUL AND OBLIGING."
Khuyết điểm: "IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY."
Ưu: "movie selection was good"
Khuyết điểm: "air was stale, food was just okay"
Ưu: "The seats were smaller which is fine for a 1.5 hr flight but if I had to compare it to the first leg of the trip, these things stick out."
Khuyết điểm: "The flight time seemed late. The plane was already there, the airport was empty and the gate was full. It would’ve been nicer if it was a little earlier, although getting through customs again might not be as easy for some people on a 3 hour layover?"
Khuyết điểm: "I paid extra to pick a seat so I can sit with my friends and once I boarded the plane I realized it had been changed. So I spent $60 for nothing. Why charge for seat assignment if it will change??!!"
Ưu: "Smooth boarding. Left on time. Uneventful flight (good). Arrived ahead of time"
Khuyết điểm: "Only had overhead video displays, not individual ones in the back of the seat, so no choice of entertainment. No matter, I read a book!"
Ưu: "Best food and flight service EVER. Loved the net leg rests, pillows, blankets, entertainment selections"
Khuyết điểm: "Seat arms didn't fold completely back between seats."
Ưu: "We had an amazing crew from Sydney to Perth from the Captain on down. They were courteous, professional, intuitive and extremely helpful. Of the 3 legs on our long journey this crew was the best."
Ưu: "Good seats and leg room in economy. Crew and service were friendly and enjoyable."
Khuyết điểm: "Information from Qantas on the last minute delay to the flight and ongoing changes to the timing, was poor. We got most of our information on the delay and timing was largely from other sources."
Khuyết điểm: "I was seated in business class - the attendant gave my special order food to another guest and gave me something else instead. I could have gotten very ill from this, and notified the flight attendant who shrugged it off and walked off."
Ưu: "Quality of interior"
Khuyết điểm: "Food"
Ưu: "It got me home in one piece safe and sound, what more can you ask for."
Khuyết điểm: "Delayed sat kn tarmac coming and going. Paid for window seat and did not get it."
Ưu: "Everything about Qantas is good. No complaints at all. Staff fantastic - friendly and helpful."
Khuyết điểm: "Nothing to state here."
Ưu: "Complimentary Inflight drink and the effort from crew to accommodate English second language passengers in my row."
Ưu: "Great flight on the 787 Dreamliner and the crew were fantastic. I wish I could say the same thing for Baggage services. I have a business meeting tomorrow morning and presently they can't even reconcile their own Baggage Receipt number! I expect more when travelling (and paying) for business class."
Ưu: "The crew was very friendly and attentive."
Ưu: "Singapore airline best for Australia"
Ưu: "QANTAS were excellent."
Khuyết điểm: "That we missed our connecting flight (not our fault) but they put us on another flight immediately after, so it was all good"
Ưu: "Wonderful staff, the flight felt quick and easy."
Khuyết điểm: "The food, there was no vegetarian option."
Ưu: "Efficient loading & unloading. Flight was on time."
Khuyết điểm: "Seats were way too close together!!"
Khuyết điểm: "Regarding Qantas flight 568 on March 11, 2018, from Perth to Sydney: the plane was old, extremely filthy, and falling apart."
Ưu: "I'm not sure the reason I wasn't able to change my food selection on QANTAS, but the site never allowed me. I bought the flight thru Justfly.com"
Ưu: "Friendly staff, efficient processes, on time - and the only airline with a direct flight from Brisbane to Tokyo."
Khuyết điểm: "If only I could afford business class :("
Khuyết điểm: "The boarding and flight was delayed. It was explained why, though. Other than than everything was perfect."
Ưu: "It was a smooth uneventful flight. We arrived on time."
Khuyết điểm: "The distance between the seats has decreased substantially. Reminds me of a Jetstar budget flight. The food being served in cardboard boxes was Aldo a big shock. For the cost of a qantas flight I expected more comfort and better food served"
Ưu: "Entire flight there was no comfort- crew was brash and unfriendly -"
Ưu: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
Khuyết điểm: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."
Khuyết điểm: "My headphone jack did not work so i could not watch anything on the TV for the entire flight"
Ưu: "It was on time and very good service."
Ưu: "The Wide Body 747, the friendliness of the Crew. The Food and Entertainment was Excellent Embarking and Disembarking was Fast and Orderly"
Khuyết điểm: "Turbulence along the Route"
Khuyết điểm: "Average airline compared to Singapore & MZ airlines"
Ưu: "Plane crew all ok"
Khuyết điểm: "The staff at the check in desk was really really rude and mean. I went there because I was desparate due to my flight delay. I kept asking things because I was confused but she treated me so awful. SHE EVEN SAID “NO MORE QUESTION” and threw me away. Really Disrespectful."
Ưu: "Big, safe plane. The pilot striving to land us close to the originally-scheduled time, even though we boarded the plane an hour late. He did it! A++ to Qantas for providing a spigot at the back of the plane to refill water bottles, thus lessening the amount of plastic used."
Khuyết điểm: "I ordered vegetarian meals and they were TOO SPICY. Being served a flaming hot tomato curry and spicy potatoes for BREAKFAST was ridiculous."
Ưu: "Fortunately for me my wife had to cancel her return flight in the last minute so seat was ok"
Khuyết điểm: "Type of seats not comfortable. Even MD380 seats were better"
Ưu: "The seating, streaming movie choice and food exceeded my expectations."
Khuyết điểm: "Nothing."
Ưu: "Crew was great. A380 was great"
Khuyết điểm: "Flight delayed (mechanical problems) again. Twice in two years. This caused us to miss our connecting flight from LA to Austin and wait 4 hours."
Khuyết điểm: "It was late"
Ưu: "I got a great deal on this flight, I will look to KAYAK For all my travel needs."
Ưu: "The crew was attentive, the plane clean, snack bar"
Khuyết điểm: "Not enough room to stretch a bit and stand on such a long flight."
Khuyết điểm: "Food, seats, crew"
Khuyết điểm: "food was probably the worst airline food that I have ever tried to eat. Wasn't even able or wanted to eat it."
Ưu: "Wrote a story published in the Samoa News today"
Khuyết điểm: "Never got my bag in Sydney and I am enroute to the Kingdom of Tonga now"
Ưu: "Everything! In the past year, I have flown on 9 flights with Qantas between the US and Australia. Each and every every flight has been comfortable and enjoyable. The flight crew is always friendly and accommodating, the food is satisfactory and I've never experienced a delay. Keep up the wonderful service."
Khuyết điểm: "No complaints."
Ưu: "Warm service, provide healthy high fiber choice of food"
Khuyết điểm: "I asked for some drink but it's not delivered until the crew started serving drinks to all passengers. I guess she forgot about my request. The aircraft is also a quite old one so entertainment facilities are not so updated."