I believe the Japan airline was very prejudice against me and some other Mexican passengers they let other Japanese people board but not us. I had my 48 hour test but they turned us away and I paid over $1,600 for that ticket and I got turned away in Los Angeles. I haven’t had a chance to complain. I made it to the Philippines a month later. But I really hate Japan and Japan airlines. I will never think about using them again. And I tell all my friends the story Unthinkable all that money and all you can say is we’re sorry Clinton Dow
Ticket flight selling should more detail at each a few countries when transit to Vietnam Ho Chi City. Unfortunately, I could not take this flight which was July 22 because i have to transfer airport in Japan. So that, I had to pay another ticket one way to Vietnam and in difference day.
Only thing i have to said is rough landing and food is not great so does the entertainment.
Everything is superb! But I lost my Red Hearted Shape RING in my Business Class Seat Flight JL067 2/27/22 S11. Hope they can find it and revert back to me soonest. Thank You JAL!
Ưu: "Was able to get to get to Narita Airport."
Khuyết điểm: "Okay and not any issues."
Ưu: "Typical flight and all went well."
Ưu: "Flight was typical."
Khuyết điểm: "No direction for the connecting flight and no help to understand the connecting flights."
Ưu: "Delay of check in with upgrade"
Ưu: "33" seats"
Khuyết điểm: "nothing"
Ưu: "Crews were amazing."
Khuyết điểm: "I am satisfied with AA overall."
Ưu: "The crew was amazing. The meal choices were great !"
Ưu: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
Khuyết điểm: "I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying."
Ưu: "crew was professional, attentive and polite"
Ưu: "Spacious leg room."
Khuyết điểm: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Ưu: "Pretty much everything"
Khuyết điểm: "Nothing"
Ưu: "From the food (dinner and lunch), to the spacious seats, to the impressive beverage selection, there is little I would change. The small touches, including coming through the cabin regularly with delicious green tea, made this a wonderful flight."
Ưu: "Staff are the best of all airlines I have been in."
Ưu: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
Ưu: "even though middle seat, there was enough leg room to rest comfortably."
Ưu: "JAL made travelling with a toddler easy and the flight attendants were incredibly helpful and courteous."
Ưu: "The seating on this plane was super spacious and comfortable- leg and seats. Also the seatbelt gave real room. The plane was cleaned; crew friendly, food delicious- featuring semi- famous chefs and well ventilated."
Khuyết điểm: "Flights should enter from back to front that way you're not waking over people to get your seat.-"
Ưu: "Superb service from checking (Chicago) to arriving (Kaohsiung) I flew economy and there’s plenty of leg room. Meal selections are better then flying 1st class cross country in the US."
Ưu: "Excellent service from flight attendants and crew. food and snacks were excellent. seating,movies and experience was above my expectations. no problems at all"
Ưu: "Smooth, on-time, friendly staff. The food was giid and plentiful. What happened to the complimentary toiletries, though?"
Khuyết điểm: "Omg did you study how to prevent people from sleeping? If you allowed the head of the seat to go back just 3 more inches i think i could sleep. Instead, i am tortured like a yawn that wont come out, a mosquito in the dark, an itch that runs away from my fingers ... out of reach and just inaccessible. 12 hours of wishing so that by the time i reach my final destination, I've been awake over 24 hours. Im getting too old for that."
Khuyết điểm: "I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly."
Ưu: "Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Ưu: "Very comfortable plane, even full. Polite crew."
Ưu: "Good service and very clean plane."
Khuyết điểm: "After having an enjoyable experience on the first Japan Air flight, the second flight from Narita to Manila was late to board & leave, the food was not nearly as appealing and the flight seats were noticeably less comfortable and less roomy than the first flight."
Ưu: "Excellent service overall"
Khuyết điểm: "Nothing particular"
Khuyết điểm: "Crew that joked around and made loud laughters during flight Nonchalant crew serving attitude with reckless, indifferent safety demonstration Tasteless snack Delayed takeoff and prolonged landing AC as cold as in a fridge"
Ưu: "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
Khuyết điểm: "I thought the food was just so so. However, that's always a matter of personal taste."
Khuyết điểm: "Why does the shorter of the two flights have more comfortable seats?"
Ưu: "Nicest flight attendants, good food. Best international flight I've had."
Ưu: "Boarding was orderly and crew was nice and polite."
Khuyết điểm: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
Ưu: "Enjoyed the greeting, politeness and food"
Khuyết điểm: "More English speaking would be preferred"
Ưu: "Food was pretty good."
Khuyết điểm: "There were so many people who walk around an aisle but the flight attendant didn't control them. They kept pushing my seat and hit. I was so uncomfortable."
Ưu: "The food and plum wine. The entertainment packet was nice too!"
Khuyết điểm: "The folks coughing on the plane."
Ưu: "Food and drinks"
Khuyết điểm: "Nothing"
Ưu: "Flight was very good. Entertainment and power on new Dreamliner is excellent. Food - better than the hot dog we received as a meal on the LAX-KIX flight. Still just ok overall. Seat comfort is ok but more recline - at least in premium economy."
Ưu: "The cabin crew is very nice , pleasant & the captain did a great job!"
Khuyết điểm: "Maybe a change in your food menu that you can include some continental items."
Ưu: "The attention of the flight crew to all passengers. The on time boarding, departure & arrival is top notch."
Khuyết điểm: "None."
Khuyết điểm: "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"
Ưu: "Shortest travel time to Japan"
Khuyết điểm: "OLD PLANES Touchscreens won't 50% of the time"
Friendly staff. Could improve on the leg room!
Departure was on time and arrived early. Second meal in business class could have been later; did not need to be woken up just yet and would have preferred more of a breakfast closer to arrival.
Singapore airlines should update their meals plan for “Hindu NV”. I felt like it was not the best choice we had!
The checkin staff at Delhi Airport was very rude. Instead of solving the problem they started shouting. Also there was no one to pick helpline of Singapore Airlines. Must avoid Singapore Airlines if you have another options.
Everything is excellent eventhough our flight was cancelled. They provide us accomodation in the hotel and food. I understand why the flight was cancelled and I’m glad they did cause it’s for our own safety.
Ưu: "Crew very helpful. Seat was very good, food excellent."
Ưu: "Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch."
Ưu: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Khuyết điểm: "the food is disgusting"
Ưu: "The service was excellent"
Khuyết điểm: "flight on time. flight was delayed and gate changed"
Ưu: "Crew was amazing"
Khuyết điểm: "None"
Ưu: "The crew was amazing"
Ưu: "Crew was friendly. Seafood pasta was good."
Khuyết điểm: "I wish all airlines have a foot rest."
Ưu: "Good boarding, good arrival gate"
Khuyết điểm: "Old plane, entertainment system is very old and screen bad"
Ưu: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Khuyết điểm: "I will not buy the air ticket from cheap ticket any more."
Ưu: "Well organized boarding, friendliness of staff, food service"
Khuyết điểm: "Flight was delayed by about an hour."
Ưu: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Ưu: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"
Ưu: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Khuyết điểm: "Economy is still tightly packed with limited leg room considering the distance traveled."
Khuyết điểm: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Khuyết điểm: "The desserts. The bun."
Ưu: "The staff were so friendly and helpful."
Ưu: "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
Khuyết điểm: "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."
Ưu: "The seats are very comfortable. There was ample entertainment."
Khuyết điểm: "No complaints at all. They are very professional and I would chose them again."
Khuyết điểm: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ưu: "Modern aircraft , nice crew"
Ưu: "Crew was good."
Khuyết điểm: "Despite booking Hindu vegetarian meal, chicken was served. The seats were too uncomfortable and no space at all."
Khuyết điểm: "Too salty Hindu non veg meal"
Ưu: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Ưu: "I paid for an economy class ticket but got first class service."
Khuyết điểm: "Nothing"
Ưu: "The hot towels twice during the flight was great"
Khuyết điểm: "Really just the food"
Ưu: "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Khuyết điểm: "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."
Ưu: "Very comfortable great personal service. Smooth flight,on schedule."
Ưu: "I got in some exercise during the delays and gate changes"
Khuyết điểm: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"
Ưu: "Friendliness of crew"
Ưu: "Everything else was good"
Khuyết điểm: "Old aircraft with tired looking seats."
Ưu: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Ưu: "everything, excellent job"
Ưu: "Everything is suport wonderful"
Khuyết điểm: "Price. it's better"
Ưu: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Khuyết điểm: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Ưu: "Thanks once again for a comfortable flight homs"
Ưu: "Flight crew we're attentive and anticipated issues. The flight was smooth and the lavatories were clean and stocked. Love the hot towels at the beginning and end of the flight."
Khuyết điểm: "Not much to be honest. I suppose if I could say anything it would the seats in economy are a bit cramped, but that's to be expected."
Ưu: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."
Khuyết điểm: "charge a few $ more but serve some food on a 5 hour flight. very cold feeling"
Ưu: "It was the best service ive ever had. The flight attendants came right away and were always coming up the aisle making sure we eye well hydrated and fed"
Ưu: "Service n entertainment"
Khuyết điểm: "Too cold inside"