Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Frankfurt/ Main
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Năm||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 3%.|
Mùa cao điểm
|Tháng Mười hai||Thời gian bay phổ biến nhất với mức giá tăng trung bình 6%.|
Giá trung bình cho khứ hồi
|18.073.588 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|18.073.588 ₫||trở xuống|
Giá tốt cho một chiều
|14.374.856 ₫||trở xuống|
Czech Airlines, Hãng Hàng không Quốc gia Việt Nam và Alitalia đã miễn trừ các loại phí thay đổi và huỷ đặt cho các chuyến bay từ Frankfurt/ Main đến Việt Nam. Hãy xác nhận các chính sách ở trên trang web đặt chỗ.
Alitalia không cho phép đặt vé ở ghế chính giữa cho những chuyến bay từ Frankfurt/ Main đến Việt Nam.
Không có chuyến bay trực tiếp nào cho đường bay này mà được liệt kê trên KAYAK, thời gian bay nhiều chặng ngắn nhất là 11h 00m
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Việt Nam có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Việt Nam trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "Poor customer service and lack of care for loyal passengers"
Khuyết điểm: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"
Ưu: "crew was pushing , no time in an rush all the time"
Khuyết điểm: "service level"
Ưu: "The crew is usually really good."
Khuyết điểm: "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"
Ưu: "Crew was amazing"
Ưu: "Amazing crew, great seating area and tasty menu."
Ưu: "Very cramped seats"
Ưu: "Food, Entertainment."
Khuyết điểm: "Harder than usually landing"
Ưu: "The crew was amazing"
Ưu: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."
Ưu: "Crew was amazing"
Khuyết điểm: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Ưu: "Crew amazing. Seat super comfortable"
Khuyết điểm: "Nothing!"
Ưu: "Extra leg room, great service and good food."
Khuyết điểm: "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"
Ưu: "Excellent service, made a very long flight very pleasant and enjoyable."
Ưu: "Lie-flat seats in business class"
Khuyết điểm: "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."
Ưu: "Great service!"
Khuyết điểm: "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."
Ưu: "Great service always smiling, flight on time, overall a great way to fly."
Ưu: "all of SQ"
Khuyết điểm: "nothing"
Ưu: "Cabin crew was top notch - even in coach they could not be more accommodating and customer friendly. US airline flight attendants don’t even come close to this team that truly serviced the cabin for 8 hours continuously without the typical hiding in the back of the plane and chatting. Very encouraging that genuine care in the air is very much alive and well on Singapore Air! I will fly them every chance I get!"
Khuyết điểm: "That my flight had to end and I know my next US airline flight won’t come close to this kind of experience! Air travel doesn’t have to be a cattle herding process with peanut treats on cross country flights - shame on the US carriers - I strongly suggest they fly Singapore Air to see what true customer service feels like!"
Ưu: "crew very helpful with seating service on board also good"
Khuyết điểm: "head phones for entertainment very uncomfortable Food not to my taste"
Khuyết điểm: "The desserts. The bun."
Khuyết điểm: "Food"
Khuyết điểm: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."
Ưu: "Staff was polite and accommodating"
Ưu: "Everything was good"
Khuyết điểm: "No complaints"
Ưu: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Khuyết điểm: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."
Ưu: "EVERYTHING was great...from check in to the entire experience on board. Extremely friendly staff to delicious food and a great choice of beverages! Clean and tidy aircraft with lots of extra amenities. Pleasant flight, pleasant arrival. Always a great way to travel!"
Khuyết điểm: ""Customs" at JFK came to an entire halt. All passengers where stuck in the welcome hall for 1h, without any information, why held there and why nothing was moving forward. All CBP booths were closed, but 8 (eight!) employees, who normally direct arriving passengers to the kiosk-machines where hanging out in two groups sharing private stories and having laughs instead of at least informing passengers, what was going on. Lots of passengers where outraged...a couple in their mid 70s in front of us had to sit down on the floor, since they had circulation problems from standing in line so long. Sadly, JFK isn't what it used to be anymore."
Ưu: "The flight was carried out by Lufthansa. The staff was very polite and helpful."
Ưu: "Ontime, airline stewards were excellent and tv entertainment very good"
Khuyết điểm: "Nothing"
Ưu: "Excellent service & comfort"
Ưu: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."
Ưu: "Great service"
Ưu: "Best serves ever will fly every time"
Ưu: "Love the service at Singapore Air. Very attentive and accommodating."
Khuyết điểm: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."
Ưu: "I got in some exercise during the delays and gate changes"
Khuyết điểm: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"
Ưu: "The entertainment 100s of movies & Shows The very good portions just right"
Khuyết điểm: "Boarding is very efficient and well organized But when it is going to be an hour late the passengers should be told not stand there on lines with no information"
Khuyết điểm: "Extremely cramped flight in regular Economy."
Ưu: "everything, excellent job"
Ưu: "Excellent crew, efficient processes and overall relaxing"
Khuyết điểm: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."
Ưu: "Crew was attentive and nice."
Khuyết điểm: "Cabin was beat up and worn out."
Ưu: "everything great, every time again"
Ưu: "The meals were great, the seats very comfortable, the entertainment system very good as well."
Khuyết điểm: "The Internet was very expensive and very little. I was disappointed, and had to ask 3 times to different attendants to help me set it up. They were not acquainted with the process at all."
Ưu: "The flight experience was pretty great overall.."
Khuyết điểm: "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."
Ưu: "The food was great!"
Khuyết điểm: "The announcements coming from the boarding crew were not clear or hardly under stable."
Ưu: "Everything, got to love how smooth those A380s are, plus the service and food is impeccable. Also so much entertainment!"
Khuyết điểm: "nothing"
Ưu: "The crew we're super amazing. They made the ride comfortable! The captains are really awesome!! They made ride really smooth. The movies were so great. They made the ride interesting."
Khuyết điểm: "The food could have been better! I didn't like it at all!!"
Khuyết điểm: "Didn’t even take off!"
Khuyết điểm: "Qatar airport duplicTe security check"
Ưu: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."
Khuyết điểm: "Food was terrible. It’s worse among the airlines."
Khuyết điểm: "Seat comfort"
Ưu: "Seats are very comfortable, easy boarding, good crew"
Khuyết điểm: "Food - I wish you have healthy options"
Khuyết điểm: "Cancellation of the flight could have done before boarding."
Khuyết điểm: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Ưu: "Entertainment system, crew responsiveness"
Khuyết điểm: "Quality of main dish (lamb with rice). Portion of lamb is very small."
Khuyết điểm: "Unable to reserve any seats so ended up with the family split all over the plane"
Ưu: "Friendly service with smile."
Khuyết điểm: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."
Ưu: "Great service from all staff ,"
Khuyết điểm: "Nothing"
Ưu: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"
Ưu: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Khuyết điểm: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."
Ưu: "I got an aisle seat. Bathrooms were not bad in terms of cleanliness."
Khuyết điểm: "Service was ok. I was forgotten to be served items that other passengers were given. Seating ended up being kind of cramped as passenger in front was relaxing a bit too much. Entertainment was ok."
Ưu: "Service was excellent with very polite staff."
Khuyết điểm: "Front seat anchors were right in the middle of the leg space in 777 which is kind of dumb for Boeing guys."
Ưu: "Great service"
Khuyết điểm: "Food was average"
Khuyết điểm: "Qatar airways should allocate separate seating for families. The crowd was generally composed of labour from Qatar and other middle eastern countries making the flight an unpleasant experience. It felt like going to a factory shift at 4 in the morning."
Ưu: "Very nice staff."
Khuyết điểm: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."
Ưu: "Flight was on time"
Khuyết điểm: "Small single aisle plane No wifi, no power ports, no individual screens Qatar is great about serving water but not other drinks -- I bought drinks inside security but there was another round of security at the gate -- they confiscated all of the drinks I bought"
Khuyết điểm: "My suitcase was broken"
Ưu: "The THOUGHT it would be a nice flight than usual from Asia to the USA, but it wasn't. Doha Airport was an interesting stop early I'm the morning"
Khuyết điểm: "No outlets on either flight or in the airport so can't use electrics for almost the entire trip. The seats are extremely narrow to the point out of unprobabability to have your own space even if sitting next to regular build person. Food was only ok and service was below average with trash often not collected and needing to request water etc"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "The Crew The food"
Khuyết điểm: "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."
Ưu: "Boarding was orderly and tinely. Seats were confortable."
Khuyết điểm: "No internet on-board and terrible food."
Ưu: "All around a great experience."
Ưu: "I have made more than 6 round trips on Qatar Airways for AMD-ORD-AMD in last 18 months and can not be happier!!"
Ưu: "The Qatar Airways price."
Ưu: "Flight attendant are very attending. Overall, excellent performance. love them and would fly again from Qatar Airways. Food was great and just the way we would like to eat."
Khuyết điểm: "Some Cabin Crew are RUDE fromEven though Cabin Crew manage to gave us what we preferred to eat. They are the best. Doha -Kathmandu. They treated some senior citizens passengers who wouldn’t understand english with some disrespect. In addition, we had some problem with meal that was pre-ordered. It was probably system glitch but our meal selection wasn’t registered and Crew didn’t have idea about our meal."
Ưu: "Excellent staff, good service."
Khuyết điểm: "A Long. Trip"
Ưu: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Khuyết điểm: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."
Khuyết điểm: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"
Khuyết điểm: "On the second leg, my first choice option was not available. Instead I was offered what appeared to be a lurid pink yogurt, coupled with fluorescent orange 'juice', together with the Indian vegetarian option. The accompanying 'muffin' appeared to consist of the following ingredients: flour, oil. Suffers from the "African flight's don't matter" syndrome when it comes to level of staff and entertainment. I was expecting better from Qatar - back to Emirates I go!"
Ưu: "Flew from Frankfurt to Doha in Business 1A. Being a gold member and buz class received extra attention and the flight supervisor did a commendable job."
Khuyết điểm: "Nothing as such"
Ưu: "Ground Crew was friendly and did adjust my seating."
Khuyết điểm: "Food quality was average. More choices needed."
Ưu: "food and courtesy of the staff"
Khuyết điểm: "nothing"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Amazing airline with excellent crew and ground staff ever willing to help!"
Ưu: "Punctuality, Crew assistance"
Khuyết điểm: "Refreshments are very basic and dry"
Ưu: "After long takeoff delay, made up most of time to land less delayed. Bagge arrived more quickly than I EVER experienced a Hamad Airport."
Khuyết điểm: "Boarding started very late so we knew takeoff would be delayed. Flight attendant woke me up from sleep to ask if I wanted breakfast."
Khuyết điểm: "My credit card was processed and I dint receive my e-ticket. i couldn't travel and my money is taken out of my card."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "Attentive flight attendants, good entertainment selection, and yummy food."
Khuyết điểm: "Seats, unfriendly crew members, worst food "Hindu meal""
Ưu: "Good entertainment system, nice selection of movies. Very tasty vegetarian meals. Nice amount of recline on seats."
Khuyết điểm: "After selecting seats in advance and reconfirming the day before flight upon check in, on arrival at airport our seats had been reassigned to the absolute worst seats on the airplane. The service was not good, with dirty food trays being left in front of us for over an hour at a time, service request call buttons going unanswered, and no beverage service until long after meals were served. Seats very firm for such a long flight. While meals were very good, snack options were terrible."
Ưu: "A380 - was amazing. Roomy and quite"
Ưu: "I like the space, equipment that work Space in comparison with other airlines but could be even better once human rights become more important than cashing in ( that is a comment meant for all airlines"
Khuyết điểm: "The wifi was useless"
Ưu: "Seating arrangement Food Menu and Timing Options Fruit and chocolates available at Service Station Wines Selections Entertainment Service gives a very personalized feeling of care"
Khuyết điểm: "I liked the experience fully have nothing negative to comment about"
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Ưu: "All services are simply best."
Khuyết điểm: "If you can add more Indian food, that will be better."
Ưu: "The crew was okay And the seats good it’s little wide In general was okay"
Khuyết điểm: "The food not so good I like service on the plane was good"
Khuyết điểm: "They ran out of non-vegetarian meals, which is not acceptable. The seats were rather narrow"
Ưu: "Friendly crew, extra legroom, great entertainment options."
Khuyết điểm: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."
Ưu: "Crew and flight comfort were fine until the flight got canceled after sitting on the plane for over an hour"
Khuyết điểm: "Wasn’t happy with the accommodation after the flight cancellation, was told no other flights for 3 days so I ended up paying $250 more to get on a different airline that day to make the wedding I was going for."
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Khuyết điểm: "2 hour delay sitting in Bangkok airport due to sick passengers and their luggage getting off"
Khuyết điểm: "Nothing"
Ưu: "The attendant helped find me a vegan option at the last second."
Ưu: "Leg space was better"
Khuyết điểm: "Long line for boarding .its a big flight so you have to add more restrooms"
Ưu: "nothing out of ordinary"
Khuyết điểm: "The aircraft has no or little serviceable inflight entertainment. The food offered on board is really bad. Any additional water has to be paid for"
Khuyết điểm: "Took a long time to get the crew together after the plane was ready"
Khuyết điểm: "Baggage claim in Newark horrible and slow. Not the brightest people here."
Ưu: "I always love traveli ng eith Emirates. Great service. They are punctual. Good entertainment system. Comfortable flights and service overall."
Ưu: "Business class setup Bar Staff"
Khuyết điểm: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."
Khuyết điểm: "Still flying . I lost my first hotel night what to doooo"
Khuyết điểm: "Nothing at all"
Ưu: "Emirates is the best Airline"
Khuyết điểm: "Everything"
Ưu: "The crew & the ground personnel! Very polite, helpful & efficient!"
Khuyết điểm: "I loved flying by Emirate! But not anymore! Too conjested!! You keep raising the fares but continue taking away the few perks that used to set you aside from other airlines! The food was less than ordinary! Sadly, you have taken away the open buffet between meals. This buffet of fresh fruit, chocolates & healthy bars were welcome & much appreciated! The little pouch with few essential things for travellers was very useful......you've taken take away too! Qatar, Turkish or Itthehad Airlines are beckoning me!"
Ưu: "entertainment, legroom"
Khuyết điểm: "unacceptably atrocious customer service by crew at checkin. i was starting to think i accidentally got a wizzair ticket instead of emirates. shockingly poor manners."
Ưu: "Even going in economy and almost at the last seat, I almost didn't realize that!"
Ưu: "I liked the options for entertainment and comfort."
Khuyết điểm: "Crew and Boarding crew were not at all respectful, they were very rude."
Khuyết điểm: "Emirates checkin staff in India charging fees unnecessarily. Don’t know it is Emirates decision or Indian staff . I hate to travel again through Emirates ."
Ưu: "Leg Room. Timing"
Ưu: "Flight was delayed by 7 hours because of techinical issues"
Ưu: "Services and attention to detail"
Khuyết điểm: "N/a"
Ưu: "- Friendly crew, they managed to get my wife and I to sit together against all odds - Seats are more comfortable than other A380 configurations"
Khuyết điểm: "- Crew's organization was confusing and all meals and services got surprisingly long to complete. - Most of the time there were no drinks available for passengers to grab and go, and you had to ask specifically even to get water. - Outside of the scheduled meals, there were very few passes to offer drinks to passengers - Entertainment system had great choices but the system ran with lag and lost frames every few seconds (not only in mine, but rather across the cabin)"
Ưu: "Great staff from checkin to service On board"
Khuyết điểm: "Food - wine poor too"
Khuyết điểm: "Seat a little uncomfortable even with mattress. Food not great."
Ưu: "Traveling internationally is grueling, but Emirates business made the trip easy. After my Nairobi to Washington DC flight, I was able to have a productive day instead of sleeping the first full day upon arrival like normal."
Ưu: "Good Food, I find it amazing that the Jeddah flights have better quality food than many other sectors.."
Khuyết điểm: "No more A380 in this sector, which is a shame."
Ưu: "Good welcome and feeling comfort and safe and good lunch"
Khuyết điểm: "Nothing"
Ưu: "Everything. Emirates is fantastic. Great service more room in economy than others."
Khuyết điểm: "Nothing."
Ưu: "Good flight with decent amenities Entertainment can be better. Food quality is going down byt still better than most"
Ưu: "Probably the loveliest airline in the sky today"
Khuyết điểm: "after the origin flight was already 12 hours late, had to wait another 8+ hours at Dubai airport for this connecting flight."
Ưu: "Boarding procedure kept changing from flight to flight,keeping one guessing....Food(Asian Vegetarian was so so...served at random...."
Khuyết điểm: "Luggage came on time."
Ưu: "Aircrafts are new and good"
Khuyết điểm: "The ground staff needs to be more co-ordial and friendly. Am not sure how they are hired but they appear very rude and dry throwing instructions. I travel a lot and in many airlines and whatever the case, staff members of other airlines smile, tell issues if any, suggest solutions and work on it. Emirates staff, it seems, does not know how to talk or smile."
Ưu: "Emirates business class is excellent."
Khuyết điểm: "Cannot think of anything to complain about."
Ưu: "Boarding went smooth. Amazingly courteous staff. Great attention all during the flight. Great entertainment options with all kinds of information availability."
Khuyết điểm: "Customs forms into NY were unnecessary. Everything else that I can think of was out of Emirate's control."
Ưu: "Large room between seats in economy such that I could sit comfortably with my rather long legs"
Ưu: "Attentive staff"
Khuyết điểm: "Baggage took close to 2 hours to get to baggage claim on return trip"
Khuyết điểm: "Had a tough time to get a replacement ticket."
Ưu: "We couldn't get on the flight because of poor service from people at the counter and missed our flight. We had to be put on another flight. One of our bags has gone missing And we are waiting for it"
Khuyết điểm: "Everything"
Khuyết điểm: "I requested (at least 2 months ago) for a cake for my daughters Birthday which was on July 5th. I made the request over phone calling customer service in NY. Unfortunately it was not honored. When I called 2 days before the flight departure just to verify, I was told by the telephone Representative that the request was cancelled by Emirates as it was not entered properly ( ? ). And she can not do anything about that. Though the request was entered by Emirates Employee and Emirates just cancelled the request and did not bother to notify me. My daughter was so upset and was crying , and nothing I could do to make her happy. I will never fly Emirates again."
Ưu: "Service was great."
Khuyết điểm: "Food was bland though it was Bengali cuisine from Kolkata one would expect a little more taste."
Ưu: "Food and beverage"
Khuyết điểm: "Finest Airline and service I have encountered and I am almost 2 million miles!"
Khuyết điểm: "Be on time. 3 hours delay"
Khuyết điểm: "Better room in leg and width. Hotter food and tastier."
Khuyết điểm: "Arriving on time"
Ưu: "Great crew, but I didn’t really like the Economy Premium seat. Eva Economy I thought was better."
Ưu: "The crew was nice and friendly, food was ok"
Khuyết điểm: "Food should request order by the crew, rather then trolly push like an old style"
Khuyết điểm: "The flight was three hours late."
Ưu: "Amazing crew. Very attentive and great service. Wonderful flat bed seats"
Khuyết điểm: "Great"
Khuyết điểm: "My seat would not recline."
Khuyết điểm: "The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs.."
Ưu: "flight attendants were very sweet."
Khuyết điểm: "Food, late both from and back ways."
Khuyết điểm: "Flight delayed out of Singapore. Airline should have at least notified earlier so passengers can arrive later to the airport Cabin crew on board rude ‘sorry i’m too busy now’ [just asking for a glass of water] Plane then sitting at HK airport waiting for open gate Arrival timed just perfectly to prevent passengers from catching the last airport express train"
Ưu: "Reasonable leg room in the economy"
Khuyết điểm: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
Ưu: "It’s tough to make a 15 hour flight in coach very pleasant, but with the seats and entertainment system in the 777, it was really fine. I recently took a 6 hour flight on Wow airlines in a A320 and the seats were terrible and no entertainment. The Cathay flight, though it was more than twice as long on the air, was much more pleasant."
Khuyết điểm: "I wasn’t crazy about the meals on the flight. A choice of chicken or pork was pretty limiting, at least for me. The plane did have a snack area which was open throughout the flight, which was good."
Ưu: "Washington Dulles Cathay Pacific employee needs more training on customer service."
Khuyết điểm: "NA"
Ưu: "The crew is so nice!"
Khuyết điểm: "Same seat selection issue."
Ưu: "Everything was great !"
Khuyết điểm: "Food was average"
Ưu: "Up and down at the right time and place. Great experience."
Ưu: "Great food (probably the best I’ve had on a flight) and a fairly good in flight entertainment."
Khuyết điểm: "The crew was good , but I observed that one aisle got a follow up of drinks more than my aisle. It made me wish that I was sitting in that aisle."
Ưu: "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
Khuyết điểm: "Staff seems distant and uninterested at times."
Ưu: "Everyone that was part of the Cathay Pacific team was so friendly and helpful. They were very accommodating and quick to assist me outside the typical meal and drink service times. I flew economy and the seats were fairly comfortable. There were plenty of new films to choose from for entertainment as well."
Khuyết điểm: "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."
Khuyết điểm: "Unable to do online check in, have to waste time to line up in the airport. Not all people need visa to enter a country, this is rediculous that I couldn’t proceed to check in online because I do not have visa to enter my own country. Rediculous"
Ưu: "Good service"
Khuyết điểm: "Older plane"
Ưu: "Great service from flight attendants."
Ưu: "The smile that never ends on all the crews. Sespite their hard work, they never cease to smile and so gracious"
Khuyết điểm: "None"
Ưu: "Great flight. Smooth, on time, good service."
Khuyết điểm: "I wished the attendants offer more water without asking during the long flight. I had to ask several times."
Ưu: "Kind staff, decent food"
Khuyết điểm: "Ridiculous baggage policy! Only 30 kg total baggage allowance when ALL OTHER AIRLINES ALLOW AT LEAST 40KG, AND MOST ALLOW 46KG! WHY IS CATHAY SO STINGY?!"
Ưu: "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"
Ưu: "I made it home"
Khuyết điểm: "Next time I book a flight to make sure I pick a seat of my choosing or pay for a seat.. the seat that I was in was absolutely horrible"
Ưu: "Very professional and attentive, also thoroughly enjoyed the food provided."
Khuyết điểm: "Ah there was a lot of crying babies, but that isn't the airlines fault"
Ưu: "The fight took off and landed in good time."
Khuyết điểm: "I expected dinner but got a pie with water. My IFE system acted up a little. Programmes were not great."
Khuyết điểm: "flight took off 27 min late,sat in plane for over an hour waiting to go"
Ưu: "I typically like Cathay."
Khuyết điểm: "Missed my flight from SLC to LAX due to Alaskan Airlines being unable to print my boarding pass in time."
Ưu: "Upgraded to business class 2 twice. Great service and caring staff"
Khuyết điểm: "Nothing"
Khuyết điểm: "No Wifi on a 16 hour flight is simply stunning to me."
Ưu: "Service is good."
Khuyết điểm: "Food is too simple."
Ưu: "It was a typical economy flight. Very long and nothing spectacular or terrible."
Khuyết điểm: "The flight attendants seemed extremely frantic. They need to relax. I know it was lot of people to take care of but do things to make it easier. Don't let people bring 2 large bags EACH onto flights. Bring a garbage bag around instead of a tiny 5 inch X 5 inch tray when you are collecting 100s? of people's garbage. When departing a plane, I never have seen so much trash and nonsense all over the floor. Bringing a garbage bag around would definitely eliminate a majority of that, the tray was extremely impractical for such a large amount of passengers."
Khuyết điểm: "Flight was delayed."
Ưu: "Good collection of entertainment options"
Khuyết điểm: "Biggest gripe: No onboard wifi. As a business traveller, this is important to me."
Ưu: "The service"
Ưu: "Cathay Pacific has the most attentive flight attendants of any airline on the planet. We had a tight connection in Hong Kong. They accommodated us, by having us move up to Business Class just before landing so that we could get off the plane first. We made our connection without any problem."
Ưu: "Crew was pleasant."
Khuyết điểm: "First and international flight - the seats are cramped, the meals are extremely 'blan' and the entertainment selection was not very good."
Ưu: "Shorter flight airplane much nicer"
Ưu: "The cabin service was just excellent and I felt very comfortable throughout the whole journey."
Ưu: "reclining seats."
Khuyết điểm: "food."
Ưu: "The flights were mostly on time (except out of Manila because nothing is ever on time in the Philippines). Plane was spotless. Crew was very professional. Food was better than most."
Khuyết điểm: "There could have been a better selection of movies instead of movies that appeal to teenagers. Ground staff somewhere along the way (likely in Manila) stole my brand new luggage tags from both suitcases. BUY YOUR OWN YOU THIEVES!!!!"
Ưu: "The crew did what they could to keep their moral up. Chinese airports are famous for always being late, and now I've experienced it. I don't think it was Cathay's fault. The layover arrangements in Hong Kong were handled brilliantly by the airport crew. Transportation was provided to the hotel, the hotel was the nicest I've stayed at in China and they weren't confused by everyone showing up (as often happens on layovers). The new boarding passes and cab voucher were provided cheerfully and everything was clearly explained by attentive people."
Khuyết điểm: "There was a horrendous delay getting out of BJ. The captain was clearly distraught and very apologetic, bu what can you do when, after two 1-hr delay periods, traffic control says it may be as much as three hours more? The cabin crew were already clearly tired at the beginning of the event, and I'm sure it was all they could do to keep us all together."
Ưu: "Nice crew and good service"
Khuyết điểm: "The other passengers are not very orderly when boarding. Passengers could have been more spaced out."
Ưu: "Fast and easy."
Khuyết điểm: "The new Istanbul airport is way too big and confusing. Its pretty but needs people improvement."
Khuyết điểm: "Everything is Good."
Ưu: "In general service was great and professional"
Khuyết điểm: "I honestly don’t any complains about the fly. It was an outstanding fly"
Ưu: "The airplanes were nice and the crew was wonderful!"
Khuyết điểm: "I don’t like it when you pick your seat assignment and you get to the gate and all the sudden they change the seat number. Not Kayak’s fault but Turkish airlines could have done better"
Ưu: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Khuyết điểm: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."
Khuyết điểm: "Seats are uncomfortable, not enough leg room."
Khuyết điểm: "Nothing"
Khuyết điểm: "long lay over"
Ưu: "Great service , great planes"
Khuyết điểm: "All was great"
Khuyết điểm: "Always 1.5 hour late. The airport management does not care about international flight delays!!!"
Ưu: "Food and service is excellent. Istanbul lounge is great."
Khuyết điểm: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Ưu: "The food was quite good"
Khuyết điểm: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."
Ưu: "patience n attitude of crews"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "Best service"
Ưu: "Overall it was ok. I enjoyed the leg space."
Khuyết điểm: "I suppose it's just a matter of different manners"
Khuyết điểm: "Movies didn't work well"
Khuyết điểm: "Many liked the food. It just wasn't to my taste!"
Ưu: "The Entertainment system was best I have seen."
Khuyết điểm: "Flight attendants had crappy attitude, hardly spoke English, spilled a drink on my lap and only managed a sorry when I spoke up."
Ưu: "the flight was comfortable and the crew as very warm"
Khuyết điểm: "since i had a connecting flight and in changing timezones i as served breakfast in both flights in a duration of 12 hours. the food was also not according to my taste buds."
Ưu: "I liked the dessert , blankets and pillow were available to all and washroom was good"
Khuyết điểm: "Food was ok , kids did not like and snacks were not available after meal although mentioned. Service was poor . Let space was not too much"
Ưu: "I like the food which were served, I like everything overal"
Khuyết điểm: "nothing"
Ưu: "The courtesy to all the passengers was great"
Khuyết điểm: "14 hours on the flight that's pretty much it you can't help that from the distance I had to go"
Khuyết điểm: "We passed through 5 layers of security and still had a security threat on the airplane. After re-searching everyones bags and seats we finally departed 2.5 hours late. If there is a threat take everyone OFF the airplane. Nobody wanted to be there for the search. Pull us off and bring the dogs on"
Ưu: "They accommodated my service dog even without being in the system.They are always very nice and look after me perfectly!I was super late for boarding on the way from NYC and they helped me out!"
Khuyết điểm: "I called the Customer service to let them know I have a service dog and she wasn't in the system neither the way to Hungary or back!I had a little trouble because of that!I asked to sit at the isle for the same reason and they gave me a seat and then moved me because they said I cannot sit there with a dog.They wanted to give me a middle seat but fortunately a nice girl swapped with me for the Isle seat!"
Ưu: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Khuyết điểm: "See above"
Khuyết điểm: "Flight was canceled"
Ưu: "These middle distance flights have planes that have no personal intertainment screens in buisness class. The seats have limited comfort even though there is enough room. These planes need to be updated. Service was good and the crew is very friendly."
Khuyết điểm: "There was a long line at the bus gate B60 due to a lack of personnel."
Ưu: "From the minute we boarded the plane, we were given refreshments and tasty food in the business class. When it was time to sleep the flight attendants made our beds for us! It was heaven! We will use this airline again!"
Khuyết điểm: "If you were to become hungry in between the meals they serve, you need to go to the chef's station to pick/ask what snacks you would like. As a first timer we stumbled upon that. One of our seats didn't work but was able to scoot over as it wasn't full."
Khuyết điểm: "1- bad service 2- bad attitudes 3- Always DELAYS 4- lost the bag"
Ưu: "Very bad meat and hospitality"
Khuyết điểm: "Boarding was "like a bar fight. After business clase call, they didn't even call star alliance etc. There was h"
Khuyết điểm: "The boarding time on the email was 21:40, but the real boarding time was at 20:40. I missed my flight, because of this, very unhappy and unsatisfied with the service. I had to search urgent trip and pay twice more, than i should, because of that mistake. Very poor experience"
Ưu: "Comfortable seats, a lot of legroom."
Khuyết điểm: "Suttle to the air plane."
Ưu: "Food was great. Plane was on-time."
Khuyết điểm: "9hr flight no cool air. Not sure what was wrong with the plane but was extremely hot in the entire economy cabin."
Ưu: "Everything was appreciated"
Ưu: "The crew on the flight were very nice"
Khuyết điểm: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."
Ưu: "Overall enjoyable"
Khuyết điểm: "It would be nice if they spoke English better"
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "The space was incredible had enough leg room, the food was delicious, the amenities like the movies and music and games made the flight feel a lot quicker loved this air line!!!!"
Khuyết điểm: "The bathroom needed a little more maitence that's all!!"
Ưu: "the crew were very nice, the plane was new and half empty and it arrived on time"
Ưu: "The meal was good and fulfilling The cabin crew dressed like a chef is a nice and fun thing."
Khuyết điểm: "Slow boarding to the plane, passengers don't respect the different boarding class rule and the staff was not enforcing it. Passengers were standing in the plane after it landed but while it was still driving on the runway and they were opening the overhead luggage compartments risking other passengers health with falling luggage. Also since passengers were standing and the plane was driving on the runway, they were not stable and moving sideways and one of them hit a sitting passenger in the head by mistake. The on-flight entertainment system didn't work from FRA to IST The staff did not do a safety check (check if seat belts on all passengers, seats are in upright position) prior to the plane flying Overall I flew with them 4 times (2 way ticket, with connection flights) and all flights were late to depart and eventually arrive late."
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "NOTHING, NOTHING, NOTHING, NOTHING, NOTHING, NOTHING, NOTHING AND NOTHING!!!!!"
Khuyết điểm: "The company I work for has change our travel policies. We are to avoid any connections to and from Turkey. I was not able to catch this flight. I called to see if I could receive a voucher or refund on my unused return trip, due to the military coup. I was told NO! This country should be avoided during this time."
Ưu: "The flight was smooth (good pilots) and the service was great."
Khuyết điểm: "The space between seats."
Khuyết điểm: "The fact the airline didn't compensate us even though we missed our connection flight"
Ưu: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been on. I love flights that give you a hot towel when you arrive, so that was a big plus in my book. The flight stewards were so helpful both on and off the flight. The food was delicious. Movie selections were freat ad well."
Khuyết điểm: "Nothing."
Ưu: "Really an excellent experience again, great crew, great flight."
Khuyết điểm: "My Luggage did not make it, I don't have any information about it :)"
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