They ran out of the bibimbap in economy
Ưu: "Staff excellent Flight smooth landing a breeze"
Khuyết điểm: "Food"
Ưu: "Crew are great. Plane is cool, A380."
Khuyết điểm: "Connecting flight is in a hurry, time is tight."
Khuyết điểm: "They should really Consider adding more movie options, in English without having to read subtitles. I had a 13 1/2 hour flight and an 18 hour flight. The movie options were awful and made for our own not so entertaining flight."
Ưu: "Everything was good, excellent. No complaint at all!"
Khuyết điểm: "Perfect no further better service, I suppose."
Ưu: "I always love Korean Air crew, you do have 5-star staff!"
Khuyết điểm: "I can’t think of anything for now! Overall I had a great flight."
Ưu: "The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!"
Khuyết điểm: "I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!"
Ưu: "Boarding is quite fast."
Khuyết điểm: "Food could have been better, customer service could be improve, a simple smile upon serving and speaking could go much better. Perhaps I came from experience from Singapore airlines and emirates airlines."
Ưu: "The crews on the second flight were so loud. Talking and laughing so loud from the back made me uncomfortable."
Ưu: "Excellent service and probably the most efficient boarding process I’ve ever been a part of. Food service went by without a hitch, and the stewardesses knew English very well so we felt comfortable and welcomed. I also really liked being able to get terminal/travel information from the infotainment system. Being that I’ve never been to ICN or NRT before, having access to terminal maps and basic instructions on how to find connecting flights and baggage claim areas was probably one of the most helpful features of the flight!"
Khuyết điểm: "I am 5’11” and found my seat somewhat uncomfortable. It didn’t detract from being able to sleep at all, but it did seem like the seats on this airline might be at its most comfortable with shorter passengers."
Ưu: "Overall flight journey is better."
Khuyết điểm: "The person next to me asked two crew members what is inside in the sandwich as he is a Muslim. But those two gave different answers and confused him. So, he did not have it. Neither did others."
Ưu: "Very good service. Spacious one leg space. Good food. Would love to travel again by Korean airline. Thank you !"
Khuyết điểm: "Would have loved if some chocolates and cakes kept to eat in the mid of the journey. But no problem. Overall a very good airline. Thank you !"
Ưu: "Service was great. Food was good."
Ưu: "Excellent service and food!"
Khuyết điểm: "N/A"
Ưu: "The Koreans are masters at whatever they do, super clean, polite and attentive. Always a smile. I'd fly with them anytime."
Khuyết điểm: "They tend to keep the plane a tad warm and no individual "fresh air" control over head."
Ưu: "How often i was fed"
Khuyết điểm: "I wanted to upgrade and they said no even rhough it wasnt full"
Ưu: "The service during the flight were so impressive. They deserved to be recognized for their efforts attending to passengers. They are beautiful and always ready to help you. Thank you"
Khuyết điểm: "Landings were a little rough..."
Ưu: "Great Service, friendly staff, clean planes."
Khuyết điểm: "Larger seats"
Khuyết điểm: "late departure"
Ưu: "The seats were comfortable and the crew was nice"
Ưu: "Good food"
Khuyết điểm: "Flight was about 13 hours long ☹ but that how it's"
Ưu: "Reliable, quick boarding, Incheon is a nice airport"
Khuyết điểm: "Delayed for 2 hours. Otherwise staff and service was good"
Ưu: "Careful attention to making sure international travelers--English speaking, Japanese speaking & Chinese speaking-- felt welcome & comfortable."
Ưu: "bring you anything you need. so helpful."
Ưu: "The flight attendant uniforms"
Khuyết điểm: "The guy sitting next to me whose elbow and kneee extended 4 inches into my seat area."
Ưu: "I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again"
Khuyết điểm: "Everything!!"
Ưu: "Great service, very clean"
Khuyết điểm: "Flight was delayed"
Ưu: "Everything about the trip was smooth. The seats were comfortable and the food quite good. Everyone was very kind and made the long flight very pleasant."
Khuyết điểm: "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
Khuyết điểm: "Staff were oddly unfriendly and I was awakened twice"
Ưu: "Landed safe"
Khuyết điểm: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Ưu: "Once we got underway, the trip was average."
Khuyết điểm: "We had a 3 hour delay which is annoying to begin with. They could have boarded us later but they DEFINITELY could have been more polite about it. They announce very rudely that if we didn't like the situation, we should just get off. It's a 12 hour trip. A little courtesy would not hurt."
Ưu: "Flight that was not sold out!"
Khuyết điểm: "Delayed takeoff again"
Ưu: "Most people sleep as this is a connection from other long flights."
Ưu: "Much more legroom than I've ever experienced in economy class. Also the sound system for classical music was better than I've experienced before."
Khuyết điểm: "The thirteen-hour flight was tiresome -- but less so than breaking up the flight into shorter flights and layovers."
Ưu: "Good service. All attendants and crews were nice and friendly."
Khuyết điểm: "The leg rooms and too small seat when compared with the picture online. The entertainment didn't have many choices."
Ưu: "Good customer service"
Ưu: "The crew were excellent."
Khuyết điểm: "I would have liked to have had a wider selection of movies. I would also have liked to have a hard copy menu to look at prior to meals, as unfortunately I couldn't always understand the crew, even though they were fantastic. With a little more detail I could have determined whether something was spicy or not."
Ưu: "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
Khuyết điểm: "Refund policy"
Ưu: "Outstanding flight assistants."
Khuyết điểm: "Chairs are quite hard and the movies selection limited."
Ưu: "Korean employees at LAX are no helpful!!!"
Khuyết điểm: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Ưu: "Food was definitely above average. Cabin service was good."
Khuyết điểm: "Not took off on time. No explanation or apologies from the captain."
Ưu: "Comfortable flight, flight attendants were courteous, toilet was always clean."
Ưu: "I loved the caring & attentiveness of all the flight attendants, the individual videos for each seat, the spaciousness between seats, & the complimentary wine service. My flying experience in Coach felt like other carriers First Class. Can't wait to fly again."
Ưu: "Generally, i liked the flight. We were granted our request for a change in seats when i found out that me and my husband were not seated side by side."
Khuyết điểm: "The entertainment has limited choice of movies."
Khuyết điểm: "Trying to sleep"
Ưu: "Smooth flight"
Khuyết điểm: "Food"
Ưu: "Crew service is excellent!"
Khuyết điểm: "The seat is really cramp and tight!"
Ưu: "Time is good."
Khuyết điểm: "With long flight these two are a must ! Food is very limited and needs to have more movies."
Ưu: "The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly."
Khuyết điểm: "The second food service."
Ưu: "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."
Ưu: "Speeding of departure after boarding"
Khuyết điểm: "Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane."
Ưu: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
Khuyết điểm: "Old Aircraft Interior, could be more comfortable"
Ưu: "Crew were super attentive. Friendly and helpful. Food was decent. Nice change from standard fare."
Khuyết điểm: "This seemed an older plane so the size of the economy class seating harkened back to the days when your legs were numb halfway through the flight."
Ưu: "The crew was so kind and helpful, the kind of people I wish that I could have spent time to get to know."
Khuyết điểm: "It would have been really nice to have taller seats. I’m only a little over 6’3” with shoes on and the seats were still quit short and uncomfortable for me."
Ưu: "empty flight, foods tasted good."
Khuyết điểm: "The seat was uncomfortable. Entertainment choices were limited."
Khuyết điểm: "12:05 am flight back to Lax is good because you can sleep a little then be awake for a good period of time before and after landing which helps promote getting back to normal sooner. Flight got a little chilly whole is was sleeping but otherwise a very good flight."
Ưu: "One of the best service! Thank you!"
Ưu: "We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!"
Ưu: "The flight attendents were very attentive. I started to havecan upset stomach on decent and the attendent checked in on me to see if I needed any help, she got me a botte of water and checked in on me again once we had fully landed. I really appreciated the concern and care they showed."
Ưu: "Excellent service & friendly"
Khuyết điểm: "Food was cold"
Ưu: "Staff were very helpful and the food was good."
Khuyết điểm: "The place where we at, the aircon/ fan is not working, my husband and I tried but still not working, uncomfortable feeling for a long trip , prior to this we had a long walk to find our gate number because it's in the new building. Our plane delayed so we arrived late at Tokyo causing to missed our plane connection then the crew helped us( very accommodating) for our transfer from Narita international airport to Haneda International airport with Limo bus, 1 & 1/2 hour ride with our luggages and waited for 8 hrs to be on board in a different airline."
Ưu: "The 787 was awesome. Very comfortable. Great staff and service."
Ưu: "Very smooth boarding process and excellent, lovely flight attendants"
Khuyết điểm: "None"
Ưu: "The seat, service and food..all is great as always."
Ưu: "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
Khuyết điểm: "Same repeating music"
Ưu: "I loved that the interior was completely darkened for about seven of the 12 hours of flight time."
Khuyết điểm: "I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep."
Khuyết điểm: "The dinner was served too late, not right after take off. Also, the portions were way too small."
Ưu: "easy check in."
Khuyết điểm: "can't choose my own seats."
Ưu: "More space than usual between chairs. Crew is friendly."
Khuyết điểm: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
Khuyết điểm: "N/a"
Ưu: "This was my first time flying ANA (LAX to Haneda and back) and I have to admit it was surprisingly great. I am a pretty tall guy and found the room for my feet in economy to be more than adequate even though i found myself in a middle seat both flights. The flight attendants were extremely attentive, even as my flights were both overnight/red-eyes. The selection of movies available at each seat was pretty good and included your standard Hollywood stuff along with a decent selection of Japanese film, television, and various documentaries. Whether or not subtitles are available for non-Japanese speakers for Japanese language media was kind of hit and miss (I actually did browse around quite a bit), but I was impressed nonetheless. I would warn some western based travelers that they may not find the food to be all that appetizing. I chose the Japanese style option both flights (rice, miso, salad, fish), however I know that had I had any of my family members along for the flight they would have gone with the international option and they probably wouldn't have enjoyed it all that much."
Ưu: "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
Khuyết điểm: "I suppose the food could be better."
Ưu: "Very helpful and accommodating flight attendants ... all with a smile!"
Ưu: "Legroom is good, you don't need to recline the seat"
Khuyết điểm: "Food wasn't the best"
Ưu: "The ANA crew were very sweet and accommodating"
Khuyết điểm: "Very unhappy over the first leg. Nothing indicated it was a United Airline flight to be boarded at United Airline terminal in LAX. Seat selected at time of booking was not honored since selection has to be done on United Air's web site. Did not get the meal I ordered for the same reason. Very short time to get from arrival gate to the connecting gate at Haneda."
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Ưu: "Comfort... enough room for relax"
Khuyết điểm: "none"
Khuyết điểm: "Our seats are much less comfortable with very little leg room. My daughter couldn't recline her seat."
Ưu: "The service, our seats, overall comfort and cleanliness of the plane."
Ưu: "Excellent check in experience. Lots of leg room in Economy class. Meals were well prepared and tasty."
Ưu: "I like the courteous and efficient service of the whole crew."
Khuyết điểm: "I didn't like part of the journey to USA to be run by UNITED."
Ưu: "Ana crew always excelant This round was a little less sweet n outgoing than in used to. But still did there job well."
Khuyết điểm: "Food as with crew as well as movie selection Yoon seemed a touch below the high standards in used to."
Ưu: "Very kind flight attendants with amazing service!"
Khuyết điểm: "They ran out of the two food options, so many people were stuck with the fish option. The entertainment section was just okay."
Khuyết điểm: "Unorganized. No info to transfer from ANA to united code share partner. United staff unhelpful. Had to go back and forth to multiple counters at least three times."
Ưu: "The flight was less busy than usual (it was an Easter Sunday departure) and so service was a bit more relaxed and friendly than usual instead of just efficient. Left gate a few minutes early and arrived 20 min early in Tokyo. Flight time is pretty good - 8pm departure which gives time for a relaxed day sightseeing in Dusseldorf before going to the airport in the late afternoon, Arrival in Tokyo is about 2pm which would be a good time to check in to hotels and relax. Food was good - dinner after take-off and a brunch-type meal a few hours before landing. Entertainment system is also very good although I'd flown a lot recently so seen the films I wanted to see already. Sometimes ANA are just "good" but this one was the best one I've flown recently."
Khuyết điểm: "Surprised that their recently acquired 787s don't all have WLAN! Wanted to do some work ... but ... maybe enforced disconnection is a good thing sometimes :)"
Ưu: "Excellent crew, comfortable seat, good food"
Ưu: "clean seat and tray"
Khuyết điểm: "poor movie selection. slow cleanup after meal (more than 1 hr)."
Ưu: "It was clean and nice"
Ưu: "Good for a short flight! Very nice staff"
Delays in boarding and takoff
Ưu: "Crew very helpful. Seat was very good, food excellent."
Ưu: "the crew is fine. The seat was OK standard."
Khuyết điểm: "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."
Ưu: "Food, service"
Khuyết điểm: "The space"
Ưu: "Crew very attentive but not intrusive. Food very good."
Khuyết điểm: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Ưu: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Khuyết điểm: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."
Ưu: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."
Khuyết điểm: "Better food, better selection movies"
Ưu: "The cabin crew and the pilots. The flight went smoothly."
Khuyết điểm: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."
Ưu: "Good air line. Threat you well, enough food very good service."
Ưu: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Khuyết điểm: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."
Ưu: "Short flight"
Khuyết điểm: "N/A"
Ưu: "Scoot employees were really helpful, I missed my flight from Singapore to Kochi because by the time the passengers got off the flight and went through immigration in Singapore, the check in counter had closed, and there was no more flights available to Kochi until 2 days later. The employees made sure I boarded my flight and I came home to my sister’s wedding"
Khuyết điểm: "Kayak doesn’t specify its two separate tickets for my destination to kochi from Honolulu, also they didn’t specify their would be a stop in Japan before the flight reached Singapore. The flights were delayed by a few minutes, which led to me stressing to make it on time to my flights, and I felt dehydrated and nauseous. Also the website doesn’t specify that we will have to purchase meals either before hand or on board, and that the airlines only took cash and no credit card. It was miserable, a whole 20+ hour flight with lots of stress of catching my flight, checking and the checking my baggage, and being hungry and thirsty because I didn’t carry enough cash on me."
Ưu: "Seats more comfortable than premium economy, staff more helpful!"
Khuyết điểm: "Food was ordinary"
Khuyết điểm: "The desserts. The bun."
Khuyết điểm: "Little or no room in Economy"
Khuyết điểm: "Outdated Cabin Fit Out"
Ưu: "Service was spot on and food was good. Very comfortable flight overall."
Ưu: "Liked the service"
Khuyết điểm: "Nothing special."
Ưu: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Khuyết điểm: "Nothing bad to say about this flight. Great airline."
Ưu: "I love traveling on Singapore airlines. They have excellent service and always on time. Their entertainment system is very good. I won't say excellent as I've seem Emirates and they still have along way to go to catch up."
Khuyết điểm: "They did not give us the landing cards and we had to fill them in at the airport. Many were like us and I am surprised. Also for business class passengers they don't get into a priority lane as you see in Emirates and other airlines. while Singapore airline is very good, they still lack in the details."
Khuyết điểm: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."
Ưu: "The entrainment was amazing!"
Khuyết điểm: "Seats were a little cramped"
Ưu: "Crew was nice"
Khuyết điểm: "Aircond isn’t working at seat 60 onwards. Warm. Sweaty."
Ưu: "Due to my ACLS training yesterday, I was not so well since morning and I took medicine in the morning and I forgot to stand by one more course of medicine . So I asked the staff for paracetamol when I reach to cabin. She response me very first with medicine and a cup of water . Thank you so much crews members of silk air flight MI518 from Singapore to Yangon ."
Ưu: "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Khuyết điểm: "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."
Khuyết điểm: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Ưu: "1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time"
Khuyết điểm: "1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)"
Ưu: "Such incredible staff. Always Willing to go above and beyond! I flew 17 hours with them and they made the flight a breeze. Great airline, will be flying with Singapore again"
Khuyết điểm: "Really nothing. I loved flying with them."
Ưu: "Service was best in class"
Khuyết điểm: "Planes are old. They never seem to use newer planes on the Brisbane leg."
Ưu: "Friendly staff."
Khuyết điểm: "Kids' meal didn't have fruits. No cellphone charger."
Ưu: "The crew is friendly and helpful"
Khuyết điểm: "Equipment rather poor, screen isn't very clear, hard to read subtitles."
Ưu: "Overall just a really great experience."
Khuyết điểm: "Nothing negative to report."
Khuyết điểm: "Headphones were not functioning properly"
Ưu: "I always felt attended to, great customer service, clean and best bang for your buck"
Ưu: "Made Econ class feel like biz :)"
Ưu: "Attendants are always nice, flight is always smooth."
Khuyết điểm: "Nothing!"
Ưu: "everything, excellent job"
Ưu: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ưu: "Flew business class to SE Asia and experienced great service, fast check-in & boarding, terrific seating and amenities, and outstanding meals. Came home well rested."
Ưu: "Food & condition"
Khuyết điểm: "Crew were unfriendly and rude"
Ưu: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Khuyết điểm: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."
Ưu: "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
Khuyết điểm: "Wish the food could have been better and the choice for dessert wider."
Ưu: "The seat was ok... not too narrow neither too wide. All crews were awesone"
Khuyết điểm: "Plz improve the foods and entertainments"
Ưu: "Nothing really, seats were to close to each other and it was a painful flight for 20 hrs"
Khuyết điểm: "Leg-space between seats specifically when the person in front of you reclines"
Khuyết điểm: "If they had gate number on bording pass from Doha to ahmedabad."
Ưu: "Crew was nice. Seat was broken for recliner."
Khuyết điểm: "Having parents with infants board with or after those needing assistance. It was an inconvenience having a fussy infant wait in a long line. We had bassinet seats so boarding first would not have slowed the seating process."
Ưu: "The comfort of the plane"
Khuyết điểm: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."
Ưu: "Crew was amazing and food was Delicious as compare to other airlines."
Khuyết điểm: "There should be add more variety for toddler food/breakfast.As they served the same food which is for adult. Most of the time we saw Babies were not eaten the spice food....some cookies,cake,pastries etc should also be there as secondary option for choosy toddler."
Ưu: "The crew was friendly."
Khuyết điểm: "The food was horrible."
Ưu: "Good attention from crew and very comfortable seats."
Khuyết điểm: "Nothing given the great value for money"
Khuyết điểm: "Seat comfort"
Ưu: "Friendly service with smile."
Khuyết điểm: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."
Ưu: "The service was excellent & food satisfying."
Khuyết điểm: "The liquor variety could be better."
Ưu: "Best airline I’ve ever flown. A lot more space and amenities for a great price. Boarding was easier and faster than any other airline I’ve ever taken"
Khuyết điểm: "Wish there were a bit more movie selections but only because it was such a long flight"
Ưu: "We felt home every thing was comfortable from A to Z- unforgettable trip"
Khuyết điểm: "None"
Ưu: "Flight services"
Khuyết điểm: "We were supposed to fly on 04/04/18 but our Flight was cancelled due to technical problem"
Ưu: "air hostess very nice polite five star"
Khuyết điểm: "seat alloted"
Ưu: "Qatar has the best crews. The 777-300 is the most comfortable aircraft I've ever flown on, and I'm always in the cheap seats. Plenty of food."
Khuyết điểm: "Some of the food dishes weren't appealing to me. But I get that trying to please everyone with everything on diverse international flights is impossible."
Ưu: "Hosted services"
Khuyết điểm: "Nothing"
Ưu: "Superb service. Excellent quality of food. Flexible dining time. World’s best business class!"
Khuyết điểm: "More shower stalls in the business class lounge."
Khuyết điểm: "Bathrooms"
Ưu: "On our flight from Atlanta, we loved the service and great recommendations from the flight attendant, Carmen, who made great suggestions for our Malaysia trip."
Khuyết điểm: "The seats were very tight and the food was okay, but the staff was great."
Khuyết điểm: "Very old flight"
Ưu: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Khuyết điểm: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."
Ưu: "Decent leg room nice food"
Khuyết điểm: "No in flight wifi"
Khuyết điểm: "No proper communication and very poor management. I was on an emergency and no one bothered to listen and all the passengers were sent . The customer care numbers didn't work as they operate between 8-5 !! No one to reach to .. really bad experience. Don't suggest this aircraft for folks who needs to travel urgently !"
Ưu: "Helpful crew"
Khuyết điểm: "Food quality and quantity Cramped seating"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Khuyết điểm: "Entertainment and food timings are odd."
Ưu: "Doha to hyd was good. Crew was courteous."
Khuyết điểm: "Even after online checkin. Just to drop the bags it took 1 hr. The thin old black lady at the baggage drop off counter was very partial in treating people. She allowed a black male take 27.8 kgs but asked us to adjust our bags when we had 23 kgs. Also if the passenger is allowed to carry a laptop bag, according to her training and theory she only knows 1 shape and does not recognize a back pack which has only the laptop. I travelled several times in Qatar, but never had this kind of experience."
Ưu: "The crew service"
Khuyết điểm: "The cost of internet access"
Ưu: "Great service. Courteous staff"
Khuyết điểm: "Outdated IFE-overhead screens. Biz customers get iPads preloaded with movies"
Ưu: "Good amenity kit. Decent food offerings. Great range of alcoholic beverages"
Khuyết điểm: "Business class crew were overstretched and inattentive. Had to find my own seat and flag crew down for hot towel."
Khuyết điểm: "Service is great and the plane flew so smooth"
Ưu: "The Qatar Airways price."
Ưu: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Khuyết điểm: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Ưu: "The crew who were dedicated to our row came by and introduced themselves individually. They came frequently to ask for anything I required. They prompty responded to a request call. The lavatory to passenger ratio for Business class was excellent and I never had to wait for more than a minute. The food was very good but there is room for improvement."
Khuyết điểm: "Some of the bread and croissants were not really fresh. Fresh fruits were also very limited and not properly ripened."
Ưu: "the trip coming and going from Kuwait was very pleasant"
Ưu: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Khuyết điểm: "Food was not up to par and seats could have been a bit bigger for the economy bracket."
Ưu: "They had a surprise business class update waiting for me. Wonderful experience."
Khuyết điểm: "Nothing"
Ưu: "Very punctual departures and arrival schedules and compliance"
Khuyết điểm: "Nothing to mention"
Ưu: "Everything, great airlineevrething"
Ưu: "Overall OK food not all that up to the mark"
Khuyết điểm: "3 out of 4 bags did not arrive even after 1 day of journey completion"
Ưu: "no time now"
Khuyết điểm: "no time now"
Ưu: "A couple more inches leg room than most airlines was welcome, They airline and crew were very good and the Doha airport very nice."
Ưu: "Attention to detail and attentiveness of the staff was par excellence in the business class"
Ưu: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Khuyết điểm: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"
Khuyết điểm: "Nothing wrong every thing is good"
Ưu: "The hospitality of the crew in both flights from Atlanta to Doha and from Doha to Chennai"
Khuyết điểm: "The seats were not that comfortable for a long flight and i had a very disturbed sleep"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "No problems at all!"
Ưu: "The crew was great and friendly"
Khuyết điểm: "How can you ran out of wine on a flight"
Khuyết điểm: "We were late, no TV screens, bad food and I can go on and on"
Ưu: "Food was pretty good"
Khuyết điểm: "Crew rude and disrespectful. Switched my mother’s seat without even telling us..to a middle seat"
Ưu: "The airplane was clean and nice The flight attendants were kind The kit (toothbrush lip balm, etc) provided was nice"
Khuyết điểm: "More space and room seating"
Ưu: "We were traveling with 3 kids and were 2 adults - one of our tickets needed an upgrade as the itinerary were booked separately - my mother happened to travel with us last minute to help me with the kids during travel. Other than the hefty price tag - the crew were helpful and overall the flight was nice."
Khuyết điểm: "Hefty upgrade price tag but a good flight otherwise"
Ưu: "Flight between Atlanta to Istanbul was good with ample leg space."
Khuyết điểm: "Food variety could be better. Also for a family of 4, the only option I had was to sit in group of 2. vs all 4 together ."
Khuyết điểm: "Food"
Khuyết điểm: "Seats are uncomfortable, not enough leg room."
Ưu: "Everything! Food was amazing!"
Ưu: "The crew is phenomenal"
Khuyết điểm: "They had a deported person sitting next to me. The person was in jail and he showed me the court order That made me very uncomfortable."
Ưu: "Good food, great crew. Free beer."
Khuyết điểm: "Too cramped. More so than other airlines, or is it just me getting older?"
Ưu: "Great hospitality for a reasonable price - crew very attentive"
Ưu: "Perfect service. Perfect food. Best lounge. Flawless"
Khuyết điểm: "Several of us got sick and vomited after the dinner served."
Ưu: "I liked that I had knee space which made he more comfortable. There was a lot great movie options. The food was good."
Khuyết điểm: "The air in the plane was smell."
Ưu: "New airplane good service good flight attendant depart on time"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "On time departure and landing"
Khuyết điểm: "My mother was not provided with wheelchair at the Istanbul airport"
Khuyết điểm: "The food was a bit tastless"
Ưu: "Safe arrival."
Khuyết điểm: "Being denied of wine drinks after 2nd tm."
Ưu: "I like the food and the service plus the entertainment on the Telvision"
Khuyết điểm: "Excellent 10.0 Feb 6 2016 The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted."
Ưu: "Food was pretty good. There was a large selection of entertainment options which was nice. Crew seemed pretty friendly. USB and plug point are extremely nice."
Khuyết điểm: "There isn't a lot of room in front of seats to place personal items. The cleaners did not so a good job, as trash was found in pockets."
Ưu: "The flight attendants were helpful and did extra to make the experience more enjoyable. They served with warm and sincere smile. Service and food were good."
Khuyết điểm: "Comfort seats are missed greatly. Boarding area and process should be revised/reviewed for improvement."
Ưu: "Crews were cooperative."
Ưu: "Young crew, great service, ok meals, very accomodating but it was a little warm in the cabin, the captain was great (super polite and personable)"
Ưu: "the Boarding at ATL airport was catastrophe!!!!!!"
Ưu: "Entertainment was good and interesting. Food was interesting and I did not go hungry"
Khuyết điểm: "Seats too close for taller people to sleep with any comfort.....almost miserable"
Ưu: "Smooth ride, with no delays"
Khuyết điểm: "Woman sitting next to me with her baby made the whole ride uncomfortable"
Khuyết điểm: "I made it to the flight gate 15 minutes before the plane took off. The crew could not re-open the doors to let me in. I was late; this is understandable. However, after that, this was the worst customer service experience I have ever had. WHY WERE THE REST OF MY FLIGHTS CANCELLED? I paid for those, and I should have been allowed to be on those flights. WORST FLIGHT EXPERIENCE OF MY LIFE."
Ưu: "Service was great. Staff was polite, and I didn't see anyone get beaten or get dragged off the plane."
Ưu: "Everything was great! Nice service, good food, enough space, I was impressesd! Congrstulations!"
Khuyết điểm: "I liked everything, no dislikes."
Ưu: "food service and flight attendants were really nice"
Ưu: "Turkish airline was a nightmare with customer service!"
Ưu: "I enjoyed my flight over from Atlanta to Istanbul. Everything was timely and clean."
Khuyết điểm: "I wished that I would have talked to my flight attendant about the man that sat next to me. His body odor was so hard to deal with for a 10 hour flight and his constant getting up to go use the bathroom."
Ưu: "Excellent entertainment + decent food"
Khuyết điểm: "Food choices should have been better..."
Ưu: "Spacious, coffee actually tasted like coffee and not water like in other airlines. Everyone was very friendly"
Khuyết điểm: "I brought a small suitcase and they told me I couldn't take it on the plane... when I got on the plane there was more than enough space. Everything was good afterwards. I was just hoping to not having my suitcase checked in so that I wouldn't run risk of losing it. I got my luggage from the pickup area with no problems!☺"
Ưu: "As good as long flights can be."
Khuyết điểm: "Nothing."
Ưu: "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"
Ưu: "There were plenty of entertainment options."
Khuyết điểm: "The flight was cramped with no room to get comfortable. The crew was concerened with it being an overnight flight and rushed through service so that the lights could be turned off on the cabin. They ran out of a food option and forced a selection on everyone in the back of the plane. The person sitting next to me even had a dietary restriction and her meal had been given to another passenger. The boarding process was a mess without clear directions from the staff, it was a giant mob trying to force its way onto a plane."
Khuyết điểm: "I cannot begin to describe the plethora of issues I had with TK following the military coup. Aside from not answering emails or phones for days, even after getting in touch with someone the instructions I received were apparently only to waste my time because in the following correspondence it became clear they never intended on issuing a refund. I am a Military service member and was not authorized to take the flight I had booked, so after explaining the circumstances and submitting the requested memo...no refund! I will advise all my people to steer clear from Turkish Airlines."
Ưu: "Friendly crew excellent food"
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "I liked the friendliness of the ticket person and all the flight attendants on both flights. The cabin was clean, the climate was not too hot or cold. The pilots were very good at their jobs. The food was good."
Khuyết điểm: "I didn't like having to disembark the plane in Istanbul while it was on the Tarmac nor get back on the plane while it was on the Tarmac."
Ưu: "New plane with great entertainment system."
Khuyết điểm: "Connection in Istanbul slow. Airport busy and poor ac. Missing luggage experience bad at tlv airport. Took more than 2hrs to leave customs area after filing claim."