Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Hà Nội đến Frankfurt/ Main
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Tám||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 27%.|
Mùa cao điểm
|Tháng Tư||Thời gian bay phổ biến nhất với mức giá tăng trung bình 15%.|
Giá trung bình cho khứ hồi
|18.690.926 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|16.625.979 ₫||trở xuống|
Giá tốt cho một chiều
|7.356.518 ₫||trở xuống|
Hãng Hàng không Quốc gia Việt Nam và Czech Airlines đã miễn trừ các loại phí thay đổi và huỷ đặt cho các chuyến bay từ Hà Nội Sân bay Quốc tế Nội Bài đến Frankfurt/ Main. Hãy xác nhận các chính sách ở trên trang web đặt chỗ.
Trung bình, một chuyến bay thẳng sẽ kéo dài 11h 55m, với tổng quãng đường bay là 8713 km.
Có 9 chuyến (bay thẳng) giữa Hà Nội và Frankfurt/ Main mỗi tuần, trung bình mỗi ngày có 1 chuyến.
Trong 3 ngày qua, vé một chiều rẻ nhất đã được tìm thấy ở Emirates (10.686.320 ₫) và Singapore Airlines (11.354.215 ₫), và vé khứ hồi thấp nhất đã được tìm thấy ở Emirates (22.339.936 ₫) và Turkish Airlines (26.807.922 ₫).
Czech Airlines flies 6 lần mỗi tuần (Thứ Hai, Thứ Tư, Thứ Năm, Thứ Sáu, Thứ Bảy, Chủ Nhật), Hãng Hàng không Quốc gia Việt Nam flies 3 lần mỗi tuần (Thứ Năm, Thứ Bảy).
Để bay từ Hà Nội tới Frankfurt/ Main, Thứ Bảy là ngày có giá vé trung bình rẻ nhất và Thứ Tư là ngày có giá vé đắt nhất. Để bay từ Frankfurt/ Main về Hà Nội, ưu đãi lớn nhất thường được tìm thấy vào Thứ Hai, và Thứ Tư là ngày có vé đắt nhất.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Hà Nội đến Frankfurt/ Main.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ để xác định liệu giá cho chuyến bay từ Hà Nội đến Frankfurt/ Main có thể thay đổi không trong vòng 7 ngày không, để du khách biết nên chờ hay đặt vé ngay.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Frankfurt/ Main với một hãng bay và chiều về lại Hà Nội bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay từ Hà Nội đến Frankfurt/ Main trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "The service was outstanding! All of the flight attendants were amazing!"
Ưu: "Flexible seating due to only very few passengers. On time departure and arrival"
Ưu: "Amazing crew, very nice and helpful."
Ưu: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Khuyết điểm: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."
Ưu: "The help desk employees who helped me rebook my flight."
Khuyết điểm: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Ưu: "Friendly service and not a super crowded plane."
Khuyết điểm: "In-seat entertainment was not working for me, and boarding process could be drastically improved."
Khuyết điểm: "The person next to me had a distinct body odor."
Ưu: "Always love the SIA business product on long haul."
Khuyết điểm: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Khuyết điểm: "Reservation online"
Ưu: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Khuyết điểm: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"
Khuyết điểm: "Great Airline. Great staff and service. Good food and drink."
Ưu: "Everything, perfect flight"
Ưu: "The crew was amazing. The seat were uncomfortable"
Khuyết điểm: "Food could have been better."
Khuyết điểm: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."
Ưu: "Boarding. Timely departure"
Khuyết điểm: "Entertainment selection."
Ưu: "everything in suite class"
Ưu: "Service was excellent, always with a smile."
Ưu: "excellent - comfy plane, great service, excellent stuff."
Ưu: "Everything else"
Khuyết điểm: "Food was less than marginal"
Ưu: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
Ưu: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Khuyết điểm: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."
Ưu: "The crew was very nice and professional and the amenities were top notch."
Khuyết điểm: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Ưu: "Very organized"
Khuyết điểm: "Seats could be a bit more comfortable in premium economy"
Ưu: "I was inpressed"
Ưu: "The flight attendants were amazing."
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Ưu: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Khuyết điểm: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
Khuyết điểm: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ưu: "There was nothing to complain about..a very friendly staff, departure on time !"
Khuyết điểm: "No newspapers and magazines on board !"
Ưu: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."
Ưu: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Khuyết điểm: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Ưu: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Khuyết điểm: "Nothing! Best daytime flight to europe! And home before midnight"
Ưu: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"
Ưu: "Service from Singapore airlines"
Ưu: "Comfort Great book the cook meal choices Restful Attentive service"
Khuyết điểm: "What’s there not to like about SQ"
Ưu: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Khuyết điểm: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."
Ưu: "Crew was great. Food not bad for airline food . It was clean."
Ưu: "The service, seats, food, drinks and bed!"
Khuyết điểm: "I reserved a window seat on this site but was given a middle row instead when I checked in."
Ưu: "they even addressed me by name"
Ưu: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ưu: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Khuyết điểm: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Ưu: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Khuyết điểm: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Ưu: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ưu: "From the beginning until the end the service, the vibe, the flight itself was amazing. I don't know any other airline I flew with so far that hosted me and all other flyers better. At any time I was supported by the staff and even if it was busy they constantly had a kindness and smile in their face. I don't fly with any other airline on long distance flights! It was clean and neat on top at any time. I love flying with Singapore airlines. I feel safe and in good hands all around. This is how service should be at any airline! It is never less good but a constant since years! Thank you"
Khuyết điểm: "There is nothing I did not like."
Ưu: "Fast boarding and crew"
Khuyết điểm: "Food was terrible even for plane food was unacceptable the headphones jacks are all half way working u have to wiggle the end to make it work the chairs are very stiff and uncomfortable next time looking for another airline"
Ưu: "The checkin was straight forward. The staff were very pleasant as always. The entertainment system worked."
Khuyết điểm: "It was an 8 our overnight flight to another time zone where we had a full day ahead of us so we needed all the sleep we could get but instead we were fed around midnight. Lights went out for about two hours, it seemed, before we were told to put our chairs upright for the person behind us so they could serve another meal. We arrived about 10am completely shattered."
Ưu: "On my flight back I got to sit in premier economy and that was amazing !! I want to fly like that all the time! The leg room and space was perfect. The comfort of the chairs recline and foot rest that raised up was great. The big tray table that tucked away was nice. And side pockets for your stuff was great. The comfort of the bigger seats was just excellent and they looked newer. On my flight back from Frankfurt to NYC that was the best flight I ever have taken."
Khuyết điểm: "The only thing was the food wasn't the best. But I did have Ice cream and that was good. The rice was good and beverages was good. The rest wasn't the best."
Ưu: "Crew was very uncouth and very foolish. The steward insisted that I sit in a row with another elderly pax, though rows after rows were vacant and social distancing could have been enhanced"
Ưu: "nothing much"
Khuyết điểm: "One stop would have been better"
Khuyết điểm: "Attendans have been impatient, nervous"
Khuyết điểm: "flight left very late. couldnt make up time on the way. had to struggle to make it to the connection."
Ưu: "Nice crew."
Khuyết điểm: "Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane."
Ưu: "Amazing crew so friendly and helpful"
Khuyết điểm: "Also the price was high"
Khuyết điểm: "The seats are a little tight and I paid for a bit of a larger seat. Next time I will upgrade for more room."
Ưu: "Crew, food, drinks and seats in business class were fantastic."
Khuyết điểm: "Stuff not helpful, rude and not helping at all despite us being with a baby"
Ưu: "Good like always"
Khuyết điểm: "All perfect"
Khuyết điểm: "Queuing in the sky bridge reminds me of boarding a budget carrier. Birmingham needs expansion to be seriously considered a major international airport."
Ưu: "In all the flight was good, except for the food."
Khuyết điểm: "They didn't have any option (not even fruits) for those who dislike spicy food. My colleague and I had nothing but bread and butter to dine."
Ưu: "New plane, 380 i think, so everything worked well"
Khuyết điểm: "This seem kaotic, people don't listen, staff send over it"
Ưu: "I love rraveling eith with Emirates. The seats are comfortable. They have good entertainment system eith a variety of choices. The attendants are polite and respectful and they do an amazing job. The food is good as well."
Ưu: "Business class service is good"
Khuyết điểm: "Economy service sucked . No attendants even after pressing buzzer 5 times in an hour . Had to go get the service on own . Few hostess were unfriendly. Most of the times the nonveg meals were over . This is not the first time . Every time they complain things in Menu are over . I am stuck to fly this airlines for mileage"
Ưu: "They did an upgrade to make it business class! It was a very nice surprise! Such great Emirates Airlines! The BEST as always!"
Khuyết điểm: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."
Ưu: "The crew was very accommodating , especially important because I was traveling with children"
Ưu: "Whether coach, business or 1st class, Emirates creates their passengers with respect and thanks in all they do. A 13 hour flight is no short haul and the Emirates staff kept a positive aire throughout the flight. The meals were very good, the service as well. The facilities were kept clean and accessible. Thank you Emirates...you made my trip a pleasure both to and from Dubai."
Khuyết điểm: "Full aircraft so pick you seats early"
Khuyết điểm: "Despite me telling the crew a number of times that he temperature was FAR too low, no change was made. Now I am not a first time flyer and I know flights can get cold. I had a sweatshirt, socks, shoes, two blankets wrapped and it was still cold to the point that I put the blanket over my head. When I looked around the flight almost every single person was completely wrapped in blankets and had hoods, sarees, and scarves wrapped around their heads. I had my 1 year old infant who already had a head cold that I feel was worsened by the cold dry air. I spent my first few days in Kolkata pretty sick. I know the cold air doesn’t cause the illness but it certainly worsened any stuffy nose I had into a full blown cold and chest congestion. I was VERY upset by the discomfort on this flight especially after having a wonderful flight with Emirates from New York to Dubai. I really felt like the crew did not care despite clear discomfort the passengers were feeling. It was incredible how visible the discomfort was yet nothing was done to fix the temperature. The freezing cold air kept blowing right on everyone theoughout the flight."
Ưu: "Amazing flight to travel for long travel! Relaxing! Easy to adjust in the whole flight! Crew was giving an awesome service!!"
Ưu: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Khuyết điểm: "The delay in boarding! It’s hard work when traveling with a toddler."
Ưu: "A380 flight was very comfortable, with adequate leg room. A great feature for long haul flights. Good food and a very good entertainment system"
Khuyết điểm: "Good was served late, in both legs. Flight departs at 7 pm but diiner was served after 10 (midnight Dubai time) Which meant our sleep was disturbed and when breakfast was served we had a full stomach."
Ưu: "Air Plan 380 is comfortable"
Khuyết điểm: "Delay in flight, for food there was in the menu to option, but actually only one available. The touchscreen was not responding well."
Ưu: "Great crew, seats, entertainment options. A 28hr trip felt like 5 because it was so comfortable."
Khuyết điểm: "I did not like that only one bag is allowed on the flight if you are in economy."
Khuyết điểm: "They didn’t have enough landing cards in English, the aircraft temperature inside was too cold, the staff didn’t close the curtains to the galley area and made noise and light while everyone is trying to sleep, our baggage came out last despite having priority tags and the boarding process from the lounge in Dubai with lifts was very combersome"
Khuyết điểm: "My Parent were traveling and My father recently suffered a heart attack. There was too much turbulence on the flight, so much that the crew members were terrified. It was very unsettling and unpleasant."
Ưu: "Polite staff and professional."
Khuyết điểm: "I was asleep so I did not get my arrival card from the crew when landing in transit in Yangon"
Ưu: "The Airbus was quiet and comfortable."
Khuyết điểm: "Layovers in Dubai can often be pretty hefty. Why print a menu? It's a waste of money and paper."
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Ưu: "I loved the layout of the plain and its size. It can fit a lot of people and you can definitely see that Emirates prides in their airline."
Khuyết điểm: "Most horrible experience... customer service is horrible ... didn't even take the flight . They delayed the flight and they think it is ok to put us on any flight they want . I booked the flight because i was particular on the shortest duration of the flight they rebooked me on a flight that would have taken me to my destination after 36 hrs and the way the crew spoke was so horrible. It was as if they did me a favor by putting me on another flight."
Ưu: "Efficiency and personnel excelled in client service"
Ưu: "Very Classy all around!"
Ưu: "Good flight with decent amenities Entertainment can be better. Food quality is going down byt still better than most"
Ưu: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Khuyết điểm: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."
Khuyết điểm: "The touchscreens on the 777s were a bit unresponsive."
Khuyết điểm: "Disorganized boarding process. Old plane. Bad inflight system with old fashioned screens with poor visibility."
Ưu: "I liked the crew and the attitude of staff"
Khuyết điểm: "All flights were delayed Boarding experience is not that great Not sufficient leg room, so cramped up Food was very average"
Ưu: "Overall good flight and experience. Service defines EK from others."
Khuyết điểm: "Boarding a bit disorganized and seats are very cramped up."
Ưu: "Great airlines, no issues. Everything was great and outstanding."
Khuyết điểm: "NOTHING"
Khuyết điểm: "There was a group of teenagers sitting in 8 seats in two of the middle rows right next to me. They spent the whole flight climbing all over the seats and each other. They were very loud, often banging into other passenger's seats, and leaving their stuff in the aisle where people were tripping over things as they walked by. They were really inconsiderate of other passengers - many of whom were trying to sleep on a 13-hour flight. It would have been nice if the crew would have told them to be quieter and more respectful of other passengers."
Ưu: "Even though I was flying economy, the seats on the A380 were wide and comfortable and the entertainment onboard was very good."
Khuyết điểm: "Inflight Entertainment System completely dead. Was offered a piece of chocolate from biz class. Haha."
Ưu: "Up to date movies"
Khuyết điểm: "The boarding in riyadh airport was crowded because it included all economy class travelersat once, it should start from A category till the last group. This should be rectified."
Khuyết điểm: "I liked everything"
Ưu: "Service leg space"
Khuyết điểm: "Nothing much"
Ưu: "I loved the food."
Khuyết điểm: "Tv and food"
Khuyết điểm: "Room temperature control should be better."
Khuyết điểm: "Comfort"
Ưu: "NOTHING. Never made the connection."
Khuyết điểm: "Flying your passengers to your hub so they can make their connecting flights, for a start..."
Ưu: "10hour flight tine"
Khuyết điểm: "Poor coordination during boarding No snacks offered."
Khuyết điểm: "Check-in counter: clerk was “mute”, no greeting, no words about the gate, luggage destination, passport paper. Poor communication: 90 minutes delay, but no announcements Inconsiderate: when the “business class bathroom” located between business and economy classes, was unoccupied, the fly attend Commanded not to use after standing there for 10 minutes. No tea or coffee with breakfast Gate has no information: no destination, no time indicated"
Ưu: "Food was good and the crew members were very friendly."
Khuyết điểm: "The entertainment system for the full plane was not working. WiFi was not working. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult."
Ưu: "Crew. Food wasn’t bad."
Khuyết điểm: "Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines)."
Ưu: "Staff & food were excellent."
Khuyết điểm: "Seats need to be wider in coach!!!! NO I'm NOT a typical fat American but have an athletic build with wide shoulders. Thank god I had two small passengers seated on either side of me. The airlines know what they need to do but keep resisting in the name of greater profits."
Khuyết điểm: "This flight seems to be overbooked a lot! Why does Turkish Airlines let this happen so often? Had the same situation on my way to Istanbul. It just takes sooo much time and everything will be delayed and people get angry all along...."
Khuyết điểm: "Nothing"
Ưu: "Lot of empty spaces"
Khuyết điểm: "Lot of rubbish on the plane"
Ưu: "Food, staff attitude, service. Good communications from captain during lateness period at JFK."
Khuyết điểm: "In Istanbul the line for boarding was badly mismanaged, something unusual for them."
Khuyết điểm: "my luggage didn't arrive"
Khuyết điểm: "they lost one pc of luggage which is not good but otherwise we were hasppy"
Khuyết điểm: "Nothing"
Ưu: "Everything was great."
Khuyết điểm: "I had to take flight from San Juan to JFK on Jet Blue seperate ticket that supposed to leave san juan 5:26 am and get to JFK at 9:18 am , Jet Blue got delayed 5 houres due to the weather , when i got to JFK i went to the counter of Turkish Airlines to re book on another flight , i was attended by Indian look manager , he was very very very nasty with me and he told that the Turkish Airlines had cancelled my ticket and his comment to me ( you boughtyour ticket socheap there fore you need to pay $1650 dollar for new ticket and there is not gurranted i will be takig the next scheduled flight and i have to waite for thenextday ) he was very nastuy, so i went to Emirates Airlines and i bought a new tickets for $1475 dollar and ileft JFKwithen twohours , now when i want to retune from Lebnon i caled Turkish Airkines and they had informed that they cancelled my return ticktes as well , when the plane was delayed in san juan Puerto Rico Jet Blue manager in San Juan call Turkish Airlines to exolaine the situatuion and the agent had confirmed that i will be rebbok on another flight. I lst my ticket with Turkish and i will never recommend this Airline to no one from now on. I,m asking if i can use the monry that i had paid if i can rebook future flight , please do something i lost my tickets with Turkish and i had to pay $1475 dollar on Emirates , NO one seems to care .I have all the proof thatJet Blue gave me the boarding pass on Turkish after the station manager in San Juan called Turkish and they authorized him to print my boarding pass ( i have it all) unfortunatly Turkish refused to helo. Pleaseinvistage this situation and let me know, you may reach me via my email or my cell (787) 409-2288 Kind regards, Hasan Ali"
Ưu: "I like Turkish Airlines they have great service. Very good entertainment."
Khuyết điểm: "I was flying from Skopje to Istanbul I got only one hour between the two flights and it was difficult to convince them to let me go through the business line so I can catch my flight to LA."
Ưu: "On Time Entertainment system"
Khuyết điểm: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"
Ưu: "Friendly crew, on time, spacious seats, extra bus to gate for business travelers, outstanding lounge in Istanbul; overall great experience"
Ưu: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Khuyết điểm: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."
Khuyết điểm: "Flight was delayed. Not good food service."
Ưu: "The up to date and *free movie options"
Khuyết điểm: "Could not order my special meal in advance, because of turkish airlines website problems, and ended up fasting"
Khuyết điểm: "My luggage did not arrive in Lagos when I did and it took 6 days to get to me and I had to arrange everything myself and pay for a private courier and the 180.000 naira in the luggage was stolen."
Khuyết điểm: "Crew was slow to pick up trays."
Khuyết điểm: "Toward the end of the flight it was very hot. I didn't like that there were no AC controls at your seat"
Khuyết điểm: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."
Khuyết điểm: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."
Ưu: "Entertainment selection Food and beverage service"
Khuyết điểm: "Flight was cancelled and I was rebooked 24hrs later! Not okay!"
Ưu: "I didnt receive my baggage."
Khuyết điểm: "Nothing"
Ưu: "loved that i got a free hotel stay because of a long layover - very useful for relaxing before my next flight."
Ưu: "Best entertainment system I have seen on a flight, bar none. Appreciated the USB port for charging"
Khuyết điểm: "Transatlantic flight had smallest seat I have seen on a long-haul (fine on the shorter leg)."
Khuyết điểm: "I woke up twice due to too warm cabin."
Ưu: "Appreciate highten security checks giving "secured" feelings to passengers."
Khuyết điểm: "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "Entertainment System was great, many choices and easy to navigate. This was important because the flight was delayed on both ends so we were sitting for even longer than our already long flight."
Khuyết điểm: "Boarding was unorganized although we'd been divided into four groups, people were jumbled together not really knowing when their group had been called. Check-in bag drop was extremely slow, another couple of desks were needed to keep the process moving more quickly. We were there more than 2 hours early and were standing in line nearly all of that time."
Khuyết điểm: "See above"
Ưu: "The crew were very polite, professional, and accomodating. The food was tasty even for airplane food. I was pleasantly surprised! There were tons of entertainement options to help pass the time."
Ưu: "Was lucky to be upgraded to Business and enjoyed the premium service and convenience . Being upgraded from time to time is the reward for loyalty and I appreciate the recognition"
Ưu: "Everything was great."
Khuyết điểm: "they have no good service at all, no smile face at all. they treat customers like as if we are traveling for free. checking counter are all look like they have bad day, they are in a bad mood."
Ưu: "Having seen so many ads promoting the quality and service of Turkish Aurlines, I was quite disappointed in the end. Only the entertainment and seat facilities were good."
Khuyết điểm: "The boarding was a mess in Istanbul. My pre-booked seat was changed in the last minute despite asking to be located in a similar area. The staff were not attentive."
Khuyết điểm: "Smelly and disorder"
Ưu: "There was nothing about this flight that was enjoyable."
Khuyết điểm: "Jammed into a 737. The only saving grace was the short length of the flight."
Ưu: "I liked almost everything. The plane was clean and the seats looked new. Of course, space in the economy section can be tight but it is not worse than any other airline I have experienced. The entertainment was awesome with a wide selection of movies, tv and music options. I was even able to watch the primary debates LIVE from my seat which was amazing. The crew was amazing and very attentive. They made sure to provide us with whatever we needed and were always polite. This was the second time I have flown with Turkish Airlines and my experience was the same if not better this time around."
Khuyết điểm: "Leg room in economy."
Ưu: "They gave me the exit seat when I've asked them."
Khuyết điểm: "there were hair in my food 2 times in the flight, flight assistant didn't do anything except for changing the food for me,They didn't give me any menu, for the choice, I've asked for steak as the meal & they told me, they ran out of steak, there were fight in the flight at the beginning & the crew were standing and doing nothing, overall that wasn't what I've expected from Turkish airline & I never had that experience before"
Khuyết điểm: "With COVID 19 middle seats were taken and vans from flight to gate was packed. No consideration beside having us wear mask"
Ưu: "Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available."
Khuyết điểm: "Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage"
Ưu: "The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive."
Khuyết điểm: "Drinks."
Ưu: "Was given lounge access, quick easy boarding, very organized."
Khuyết điểm: "Cabin temperature was too low, and that’s a typical problem when flying Vietnam airlines, they almost freeze you"
Khuyết điểm: "Got me there, no worries."
Ưu: "Food, the entertainment selection"
Khuyết điểm: "The crew"
Khuyết điểm: "Allowing the boarding of business class passengers before economy class passengers."
Ưu: "The fact that it was an over night flight."
Khuyết điểm: "1) The service was terrible terrible. 2) food was extremely poor. You cannot offer *only* pork and fish. 3) Bad entertainment system. Namely no movie descriptions, bad infotainment system navigation. Poor subtitle choice."
Khuyết điểm: "No beer or wine served on this international flight."
Khuyết điểm: "Everything"
Ưu: "The crew were not visible and didn't offer any assistance"
Khuyết điểm: "An offer of a snack as we paid a high price for the econom y flight"
Khuyết điểm: "Reservation online"
Khuyết điểm: "Reservation online"
Ưu: "Everything was great."
Khuyết điểm: "Everything was up to part"
Ưu: "Excellent service"
Ưu: "Comfortable seats. Everything was on time. Friendly crew."
Ưu: "The crew was fabulous. The flight was not over booked/ loaded and therefore much more comfortable."
Ưu: "Flight team were friendly and efficient."
Khuyết điểm: "Delayed take off."
Ưu: "Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land."
Khuyết điểm: "Only juice or water?"
Ưu: "Comfy seats and blankets! Left and arrived on time."
Ưu: "The system cancelled my ticket & need to buy a new ticket"
Khuyết điểm: "Non action from airline & IRRESPONSIBLE replies from customer service"
Ưu: "It went smoothly from start to finish"
Ưu: "I only fly Vietnam airlines within Vietnam."
Ưu: "on time. no hassles."
Ưu: "The food was pretty good and the check-in process was also fairly smooth."
Khuyết điểm: "Armrest on my husband’s seat was broken and fell off twice during the flight. He cut his arm on it the first time this happened. The flight was pretty bumpy, but the weather wasn’t great. The landing was a bit of a roller coaster, too!"
Ưu: "Overall, this is a short trip. Everything is ok."
Ưu: "Kind attention and assistance with checkin, given priority as an elderly passenger needing a wheelchair."
Khuyết điểm: "There was no food offered for this 80 minute flight, and the only drink offered was a choice between cold water and s Coke-like soft drink. I get a wheelchair assist (elderly woman with some mobility issues). The service person who brought me to the gate never showed up again to help with the boarding. Instead (??), the airline had me boarding LAST (most airlines have had me board among the first), and then sitting at an aisle seat (most airlines have me at a window). They asked me to wait to deboard until all passengers were off - that is standard. But because I was sitting on the aisle I had to get up and wait standing while the two other passengers on the row got out, and then go back to be seated. Very awkward"
Ưu: "Reasonably well organised Nice veg meal Attentive pleasant staff"
Khuyết điểm: "Drinks: they had limited juice range, prob only orange and for some strange eason didnt serve hot drinks"
Ưu: "The clean and modern aircraft."
Khuyết điểm: "The food could be improved"
Ưu: "Loved the pod seating in business class. Very confirtable"
Ưu: "In-flight meals for the Asian routes were nice."
Khuyết điểm: "Flights got a bit delayed, but they mostly arrived on time anyway. Really horrible control over nasty passengers."
Ưu: "they feed you....unlike some European airline, who would nearly charge you for a napkin"
Khuyết điểm: "they couldn't add my delta mileage # at check-in......a minor thing really"
Khuyết điểm: "Uncomfortable airplane."
Ưu: "Every thing"
Khuyết điểm: "Nil by"
Ưu: "Tube entry into aircraft rather than bus"
Ưu: "The food, service in the air, ground service, everything was excellent"
Ưu: "Very good experience especially compared to USA airlines"
Khuyết điểm: "Food... only could have the fruit"
Khuyết điểm: "the seats are too small for an overnight trip. I would have preferred to be charged more and have more comfortable seating for such a flight. All else was satisfactory."
Ưu: "Vietnam Airlines has good leg room on both international and domestic flights. Blankets and pillows were preplaced on seats, as were headphones in the seat pockets. Lunch and one round of snacks were served. Beverages were offered a few times."
Khuyết điểm: "Cabin was inconsistently cooled. The rear was cold while the front was hot. Some passengers complained about being hot, but flight attendant only pointed out the overhead gasper vents, which were obviously open but did little to help the sweating and general discomfort. No personal entertainment system, only drop down screens. Food was average."
Ưu: "On Time"
Ưu: "Vietnan Ailrlines is the best and most reliable in-country operator. However, that isn't saying much. Overall, the company, its equipment, and employees are the most professional."
Khuyết điểm: "staff on ground and in flight was unfriendly"
Ưu: "Check in was easy. Able to check in baggage easily. Staff was kind"
Khuyết điểm: "The boarding is disorganized and confused that passengers are pushing each other in a bit of chaotic! Need lot of improvements."
Khuyết điểm: "Nothings"
Khuyết điểm: "Oh Food. Again food. I have been being served the same food for more than 10 years. bread and cold meat...!!!"
Ưu: "Checking In - Easy and Fast Staff - Spoke some English and business like. Entertainment - Good selection of movies and games."
Khuyết điểm: "Seats are made for smaller passengers... if you are a larger frame, you will have a tough flight."
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