Among all the international travels, I think Cathay was the best followed by Emirates. Qatar seems to be at the bottom of the list in my experience. They did not even have a strategy to house long layover guests and also would not grant visas. Still using Covid excuse, as if their country is so clear and clean of the pandemic.
Food should be supplied as per request. One meal option they are giving as per passenger request either vegetarian or non vegetarian. When real vegetarian people get to choose by that time all vegetarian meals are finished. Entertainment telugu movie collection is very poor. When 90% passengers are Telugu speaking there are only 2 Telugu movies whereas other language selection is more. Movies number should be based on passenger destinations
This company violated my ticket terms in the form of canceling my flight while failing to notify me about the change. In an attempt to resolve things, they put me on an earlier flight which I reasonably missed even with my best efforts to catch it. It would have made a bit of sense if they changed my flight forward not backward, and they did all of that without even telling me. I've actually had to wait for the following day to catch a flight.
Qatar is undoubtedly the best airline in the world. Very impressed with their all around service and customer care.
Khuyết điểm: "Food variety"
Khuyết điểm: "My baggage got missing"
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Ưu: "The crew was amazing and seat very comfortable."
Khuyết điểm: "If I did not have to spent night in Doha waiting for connecting flight."
Ưu: "Service and entertainment"
Khuyết điểm: "On boarding and on time departure"
Ưu: "Food was ok"
Khuyết điểm: "There should be someone to guide for connecting flights"
Ưu: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Khuyết điểm: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"
Ưu: "The Service is always great, entertainment system is great and the food is even good."
Khuyết điểm: "I liked everything!"
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Ưu: "Super comfy seat and entertainment, plus staff super nice"
Khuyết điểm: "Too long on boarding"
Khuyết điểm: "I really didn’t like hke the Internet is free for just one hour. And how I cannot make international calls using the doha’s airport wifi."
Khuyết điểm: "Nothing"
Ưu: "The seats have great leg room and recline nicely"
Khuyết điểm: "7kg and only one carry one!?? Budget airlines do better!! Try being a professional with a laptop and a few travel essentials and you won’t get far on Qatar. How crazy. Even if you have diamond one world status (the highest) unless u fly business class there is no chance in getting more onboard for your carryon. Works best airline my a**!"
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Khuyết điểm: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"
Ưu: "Excellent flight attendant service. Some of the best airline food in the world."
Ưu: "Crew, service, price"
Khuyết điểm: "Seats are small"
Ưu: "All the crew"
Khuyết điểm: "The airline services"
Ưu: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Khuyết điểm: "One restroom was out of service"
Khuyết điểm: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Khuyết điểm: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."
Ưu: "All of it was great!"
Ưu: "The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean"
Khuyết điểm: "The alcoholic drinks on the craft had to be banned for sack of God"
Ưu: "Stewards were great"
Khuyết điểm: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."
Ưu: "Overall nice"
Khuyết điểm: "Same as above"
Khuyết điểm: "Seats are too small"
Ưu: "Not much except the on board crew are nice."
Khuyết điểm: "The first flight from KTM the TV didn't work and I didn't fit into the seat. The most uncomfortable seat in a long time. The second flight from Doh to JFK was not good. I was put through 3 security checks when I already went through security in KTM. On the 3rd check my Dutyfree whiskey was taken from me because they would not let me take it in my carry on. They said I could take it if I checked my carry on bag (one backpack). My carry on has everything I need for a 16 hour flight. Plus, I had my very expensive camera gear in there too so I could not do this. This was unfair and Qatar needs to step up and return my Dutyfree whiskey and reimburse for the flight without TV. I will never suggest Qatar to anyone."
Ưu: "Crew was very accommodating."
Khuyết điểm: "Nothing to report."
Ưu: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Khuyết điểm: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."
Ưu: "The flight was on time. The crew was very accommodating. The food is better than some other airlines. The entertainment provided had a lot of choices I had an 8 1/2 hour layover in Doha. They booked me a short stay in a hotel at no extra charge. This included a car and driver to and from the hotel. It was a nice hotel close to the airport."
Khuyết điểm: "I was sitting in economy. I booked too late to get any type of upgrade for extra legroom. For Economy it was OK, but cramped and hard to get comfortable on a 13+ hour flight."
Ưu: "Crew attention and care"
Khuyết điểm: "Food: at best a B+ Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"
Ưu: "The seats recline far enough tonsleep good Good movie selection Good tv selection although more episodes would be nice"
Khuyết điểm: "delayed flight"
Khuyết điểm: "No lie flat seats."
Khuyết điểm: "Price"
Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Ưu: "I enjoyed the staff"
Khuyết điểm: "The screens were old school and I HS a hard time getting it to work Also the sleep mask I received had sticky stuff all over it when I opened the package."
Khuyết điểm: "Was told to move seat up and down repeatedly"
Ưu: "I like Qatar service very much and that is why I fly with them most of the time."
Ưu: "Check was extremely slow & delayed"
Khuyết điểm: "Without internet"
Khuyết điểm: "Great experience"
Food from SFO to Dubai can be better. Dubai to Ahmedabad food was very good
Khuyết điểm: "Nothing"
Khuyết điểm: "Attendans have been impatient, nervous"
Ưu: "flight was very empty, so crew very accommodating. boarding simple with so few"
Ưu: "The crew were nice and boarding was smooth"
Khuyết điểm: "the main meal was good, but it didn't come with much more. It didn't have water, dessert, or a side dish, it only came with the main meal, a piece of bread, and butter. The chair was not that comfortable, I've had a better sleep on other airlines for the same flight."
Khuyết điểm: "Evrything was fantastic"
Ưu: "Best economy airline experience I’ve had in years"
Khuyết điểm: "If they could have offered neck rubs (jokingly)"
Ưu: "The crew was Amazing and The seats where comfortable."
Khuyết điểm: "Flying for the first time I think everything was excellent."
Ưu: "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
Ưu: "Legroom and seats Entertainment"
Khuyết điểm: "Slow service Sparing on refreshments"
Ưu: "Everything was great"
Khuyết điểm: "Emirates service has fallen over the last several years"
Khuyết điểm: "Needs to be a bigger plane for such a long trip. Crew seemed like they weren't happy to be on the flight. One bathroom was out of commission for our 14 hour flight and limited our section of the plane to one bathroom. The remaining bathroom was very dirty and lacked supplies. When I asked for some help to have it cleaned, the attendant told me she would have to lock it down but there was already a big line of people waiting to use it. Disappointed in this flight because it was so long with limited facilities. Enjoyed other times I had used Emirates but not this time."
Ưu: "Food was okay. Staff on plane. Ice"
Khuyết điểm: "I got singled out."
Khuyết điểm: "Too many unruly children"
Ưu: "Food, Service, entertainment"
Ưu: "Good leg room and good service. Food decent and 380 has very good stable flight even with occcasional turbulence"
Khuyết điểm: "Cannot think of anything I dint like"
Ưu: "The food and the ICE video center"
Khuyết điểm: "The fact the crew lets people stand around in front of you in the Exit row. For what Emirates charges for this added “luxury” it’s ridiculous."
Ưu: "We got upgraded to business class--best experience of my life!!!"
Khuyết điểm: "No one single thing was wrong"
Ưu: "The relaxed environment and the crew are amazing"
Khuyết điểm: "Some snacks between the food service"
Ưu: "Service and food"
Khuyết điểm: "My husband had his backpack and a carry on when we checked in at JFK. He was not allowed. From Dubai to Manila, we saw a lot of passengers who had two or more carry on’s. The floors at Dubai airport are dirty."
Khuyết điểm: "again the boarding was an issue. the boarding time was listed at 1:45 am and we arrived at the gate then but there were no announcements about the flight and then the sign said final boarding call. Also for a 14 hour flight there needs to be bottles of water handed out and someone should be on board to clean the rest rooms half way thru the trip"
Ưu: "Wow I was pleased to see lady with sign daying Dublin Passengers this way"
Khuyết điểm: "All Good"
Ưu: "The staff was excellent"
Khuyết điểm: "The wet bun for a snack was terrible."
Ưu: "Everything was amazing, from check in to deplaning. I’m going to sign up on their frequent flyer program."
Ưu: "Typical standard up to expectations Emirates flight overall."
Khuyết điểm: "Delay at taxi while arrival. 20min waiting time at DXB for the arrival taxi."
Ưu: "Flight was quite empty and boarding was swift and easy."
Khuyết điểm: "Presssigned seats were horrible. Middle 2 of the 4 seater."
Ưu: "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
Khuyết điểm: "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."
Khuyết điểm: "Movie selection terrible."
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Ưu: "Pretty mjuch ebverything except.."
Khuyết điểm: "My boarding pass for second leg was not given in Colombo but in Dubai.. by then I didn't get an aisle seat."
Ưu: "The cabin attendant was friendly and kindly moved me to an empty 3-seat first row. I was able to stretch my legs and sleep better during an overnight flight."
Khuyết điểm: "food could have been better. this was my first emirates flight and i was expecting high reviews, but i personally like turkish airlines better."
Ưu: "The food was great"
Khuyết điểm: "The fleight was great too"
Khuyết điểm: "Multiple times I overheard the crew rudely tell elderly foreign passengers that "no this is all we have, only chicken, if you don't want that then you'll have to wait" usually this was said to someone of color and who's english wasn't very good."
Ưu: "Really comfortable, good service."
Ưu: "Inflight service was good."
Khuyết điểm: "Boarding was really poor. It need to be systematic. Lot of confusion and announcement was hard to hear."
Ưu: "Service, comfort, food, wine, all outstanding."
Ưu: "Loved the seating space. Comfortable seats and I was able to stretch my legs a bit even though I was in economy. Didn't even feel like I was in the air for almost 9 hours."
Khuyết điểm: "Boarding was a bit late and could have been organised better."
Ưu: "Service was phenomenal as well as quality of food and entertainment."
Khuyết điểm: "I can not say anything was wrong at all."
Khuyết điểm: "The Emirates business lounge in Dubai is terrible, overcrowded, too big, food passable, very little service."
Ưu: "Overall experience was good"
Khuyết điểm: "Up grade with new movies. When I was booking the flight I choose my seats. But they at the airport they change the seating and separate the family."
Khuyết điểm: "My car was left in Dubai , & I am not sure when I will get it."
Ưu: "The staff was nice, pleasant and attentive!"
Khuyết điểm: "Loved everything!"
This flight was a very reasonable temperature. Other transcontinental flights recently have been ridiculously frigid. Thank you for a comfortable temperature. Food was good, too.
Crampt accomodation with poor presentation of food.
Flight was delayed for 2.30 hours. Most unfortunately staff I flew with.
Such uncomfortable seats. Surprised that during COVID every seat was taken. We checked in online and had our boarding passes printed. We got into the drop your bags line and watched as the line for checking in went twice as fast if not even more. If we uploaded everything and bothered to check in, why did our line take longer than for people who were checking in at the airport? Not happy about that! Definitely something wrong there. And they reprinted out boarding passes- why?
Khuyết điểm: "Hire better competent people"
Ưu: "I like the space between chairs and the little things that made the trip a good one"
Khuyết điểm: "Better food"
Ưu: "Flight crew was top notch"
Khuyết điểm: "The boarding procédure in Dublin requires à long walks in 3 différent locations. Should be ma de shorter"
Ưu: "Easy boarding, easy flight"
Khuyết điểm: "Food served a little earlier, with beverages first. There was also buzzing in the headset when I was watching a movie."
Ưu: "CRES was great"
Khuyết điểm: "Many of us waited about 40 minute for our bags to show up in the reclaim area."
Khuyết điểm: "Seats were a little uncomfortable but overall not bad."
Ưu: "I didn’t die in a plane crash."
Khuyết điểm: "They missed the connecting flight the day before, so we had to fly out the next day on a flight that left ~1 hour late. I know the staff is doing what they can so I blame the execs making millions because they’re typically the real problem anyway."
Ưu: "The crew was awesome! Best flight I've ever had."
Ưu: "Big windows"
Khuyết điểm: "Too cold during red eye"
Khuyết điểm: "My economy plus seat wouldn’t recline!"
Khuyết điểm: "We didn't fly here"
Khuyết điểm: "Everything was great"
Khuyết điểm: "I wasn’t able to take the flight due to illness. Called Just Fly and airline for help - was on hold for hours. Both refused to help me. I am now out of pocket over $700. Appalling customer service by both airline and agent. Planning to report to the Better Business Bureau and travel authorities."
Khuyết điểm: "Landed in Canada to let off a "sick" passenger, sat there for hours and after the pilot made countless excuses, including needing to refuel, needing a new route, and needing to de-ice the plane, he finally announced that we're headed all the way back to Newark for some unknown reason. Worst flight ever. Couldn't be any less happy. F*** this airline. Will never use again. Ruined my vacation, thanks a lot."
Khuyết điểm: "No entertainment for a 6 hour flight. Only served pretzels for food. Most of the crew was fine but one flight attendant was very rude, pushy, and condescending. Literally pushing me out of the way as I’m trying to board, yelling across the plane, rude comments over the speaker... honestly surprised such a large airline would tolerate this."
Ưu: "Crew members were pleasant"
Khuyết điểm: "Gate was changed to a gate much farther away. Flight was delayed for 4 different reasons all of which were unlikely. We left 4 hours late. On board the plane was freezing cold. I will NEVER fly United Airlines again."
Ưu: "flight was on time and the crew was friendly."
Ưu: "they gave a $100 voucher"
Ưu: "Arriving in Dublin"
Khuyết điểm: "Seat was cramped and uncomfortable"
Ưu: "Seat size in premium economy."
Khuyết điểm: "Food and presentation were weak."
Ưu: "An empty seat in the middle."
Khuyết điểm: "The seat in front of me reclined further than all the rest and the new seats that United has installed are incredibly uncomfortBle especially for a long international flight!!"
Ưu: "I liked that we arrived on time and that the entertainment actually worked properly."
Khuyết điểm: "I didn't like the fact that my husband and i had one option only and that was Indian vegan vegetarian dish. We were told that's all there was left. We gave back our tray. I don't mind going without food for a flight but my husband had surgery die to diverticulitis and can only eat certain food. The flight attendant said that she was going to check if there is anything left in first class but it took for ever and I become impatient as the light were turned off and people were getting ready to sleep. So I switch on the light and another flight attendant came by. I explained the situation but she came back with the same Indian vegetarian dish we turned away. After more frustration and explanation the Stewart came with the. Hi Ken version. I gave my husband my share and he was able to finally take his medication and eat the chicken with the bread. I only ate the ice cream and had a glass of wine. Later on the first flight attendant who served us the meal came with a couple of oranges and a bag of chips. Saying she got this from first class. I kept the oranges and gave her back the chips. Floghing with United is very disappointing to put it mildly."
Khuyết điểm: "Over 4 hours of delays including on plane then everyone was kicked off. We waited more and they cancelled the whole flight and everyone had to scramble to get on anything available. I lost 28 hours of my vacation. They put us in a scary hotel in Chicago. I received a $200 voucher for further flights that doesn't even cover the cost of my unrefundable expenses such as car, hotel and tickets that were lost on my vacation."
Ưu: "Entertainment was good"
Khuyết điểm: "Flight delayed for 2.5 hours. Food at airport terminal specific to United ridiculously expensive, particularly for a family, e.g.. $8.50 for French fries, etc."
Ưu: "We made it to Dublin..."
Khuyết điểm: "Crew was terrible, grumpy and not welcoming. Boarding was terrible, 4 hours late. No compensation, little apology. Food was awful. Couldn't really tell what we were actually eating. Actually hated this flight."
Ưu: "I loved the butternut squash pasta. I plan on making this recipe at home. The staff was also very pleasant and accommodating."
Khuyết điểm: "My seat was uncomfortable and the person in front of me kept reclining. I had very little space to try and make myself comfortable. I am 110lbs, so I can't imagine how a larger person would feel."
Khuyết điểm: "For an international flight, there should be more amenities like charger etc."
Ưu: "The captain was communicative while we were experiencing turbulence and the flight was relatively quick."
Khuyết điểm: "I received different info from every united employee I spoke to. Myself and others on both my flights were frustrated by the fact that our gates were so far from each other and we had NO time to get to the next one because the first flight took so long to taxi. And then they treated us like children as we were trying to get our "carry on" items. Overall NOT a good experience."
Ưu: "Crew was very attentive"
Ưu: "Missed connection to RDU"
Khuyết điểm: "Had to pay out of pocket for a hotel to catch next flight to RDU"
Khuyết điểm: "The crew kept coming around to give us snacks and drinks and "dinner". I thought we'd be left alone to sleep but we were not and the cabin lights were only off for about 2 hours on our 6 hour flight. It was an overnight flight so I assumed we would be able to just sleep but we were not."
Khuyết điểm: "The seating is cramped but to be expected in coach. No big deal."
Ưu: "Flight crew in Dulles were very helpful in arranging for my daughter and I to sit together. Really appreciated their help."
Ưu: "Easy & no glitches. Luggage arrived"
Ưu: "I liked the fact another passenger was willing to switch seats so my husband and I could sit together."
Khuyết điểm: "I didn't like the attitude received from the person at the desk at the gate. My husband and I looked at our tickets and were surprised to see the seat assignments I had chosen when I purchased the tickets were not there and instead the boarding pass said "see agent". She then assigned us seating in separate rows and handed us new boarding passes. No explanation. We looked at them and handed them right back and said no thank you, we had purchased tickets together. She said, "this flight has been oversold" and motioned for the next passenger to step up. This really upset my husband who told her, "Wait, we are not finished discussing this!" He went on to explain to her we purchased our tickets together with seat assignments - Together. She then said if we didn't reclaim them when checking in, 24 hours prior, the seats then became available again. What kind of logic is this?! Ugh! If I wanted to be treated like cattle I would have stuck with Southwest! We. It's back to Southwest for us. At least they are up front with their rules."
Khuyết điểm: "The monitor on the seat was malfunctioning even after being reset twice making for a long flight"
Ưu: "Two meals, great staff, eventless flight"
Khuyết điểm: "2+ Hour delay due to airplane issues limited space under isle seats for carry on bags"
Ưu: "I have food a low score as there basically was none. I was offered a glass of water. I paid $74 for an emergency exit seat, and while it gave extra legroom, the seat hardly reclined at all."
Khuyết điểm: "Lack of food choices, but perhaps not atypical for coach."
Ưu: "Quick boarding."
Khuyết điểm: "Snacks could be better choices, for the free one."
Khuyết điểm: "Normal carry on would not fit :( Seats were extremely small I still hate paying extra for luggage."
Ưu: "We were tossed into the last row; I had no leg room and was constantly being bumped by people using the rest rooms. As a result it was a sleepless flight."
Ưu: "After being in the air for 4 hours without being able to connect to listen to anything, a gentleman flight attendant came to ask if I needed help. He then tried a couple different tools to try to help me. Nothing ended up working, but I appreciated him trying."
Khuyết điểm: "Before the flight took off, I mentioned to a female flight attendant that there seemed to be something in the headphone jack and would like some assistance. She said that it wasn't the time to assist me with that (which I can understand), but she never came back to try to help. Once in the air, another women recognized that I couldn't connect and said she would be back. I am not sure if she forgot or if sent the gentleman flight attendant to assist, I felt like I wasn't heard at all."
Khuyết điểm: "For a trans-Atlantic flight this was a very small plane with very tight seats. The bathrooms smelled throughout the plane. Many seat back TVs didrn't function."
Ưu: "Great boarding at ORD."
Khuyết điểm: "My seat"