Dubai airport was a chaos. There were not enough wheel chairs for elderly folks to transfer from one terminal to other. Poor mismanagement. They should have provided golf cart services instead of making them walk the entire terminal. Other than that everything was good.
Rued and unhelpful airport staff when asking for directions. Food is really bad.
Airline can do a better job on board seating and oomfort
Ưu: "Nothing 4 times flights cancels and layover increased from 1 hr to 8hrs and 35 mints i am not buying any more tickets from kayak budget air staff is to rude"
Ưu: "All ok"
Khuyết điểm: "Half an hour delay"
Khuyết điểm: "Attendans have been impatient, nervous"
Khuyết điểm: "The seats are a little tight and I paid for a bit of a larger seat. Next time I will upgrade for more room."
Ưu: "Emirates is a top airline for comfort and extras. Even on short flights customers are treated well."
Khuyết điểm: "No suggestions"
Ưu: "crew was good but seat was too narrow, and there are too many little kids near us."
Khuyết điểm: "do limit the number of passengers with little children and don't put senior citizens near them."
Ưu: "Crew was ok Food was good Seats were comfortable"
Khuyết điểm: "Overall was good and we definitely travel again"
Ưu: "The overall trip was amazing"
Khuyết điểm: "N/A"
Khuyết điểm: "better boarding system required"
Ưu: "comfortable seats and entertainment system"
Khuyết điểm: "the food wasn't so good and I expected more from an Emirates flight"
Ưu: "Service on the plan was excellent. Food was delicious"
Ưu: "The ground staff in Chile. Quite organized and catered to the guests. seamless connection and baggage retrival"
Khuyết điểm: "Ground staff in India gave me wrong info about baggage."
Ưu: "good attitude , friendly service from the crew members"
Khuyết điểm: "seat spacing was very narrow"
Ưu: "Entertainment is good. I like food"
Khuyết điểm: "Everything is good but boarding stuff needs more improvements."
Ưu: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"
Ưu: "Everything was perfect"
Khuyết điểm: "I ordered regular vegetarian meal and they served me Vegan meal! Also my flight from Chicago to Dubai on January 30 they didn’t offer me vegetarian meal coz they said I Didn’t select meal and they said they didn’t have extra Vegetarian meal!"
Khuyết điểm: "Flight was initially delayed one hour, then we were asked to line up for boarding but it took another 45 minutes of standing before we were boarded. The flight ended up taking off 2 hours late. We missed our connecting flight, the meal vouchers in Dubai were for vendors that were a) shut down/no longer open and b) of terrible food quality (McDonalds!? AWFUL!)"
Khuyết điểm: "It took over 45 minutes for my bag to come onto the collection conveyor, this seems excessive."
Ưu: "excellent staff and friendly flight attendant."
Khuyết điểm: "i wish next time the flight will includes a hotel for the over night stay. I had to sleep on the seats at the airport."
Ưu: "Just done all of that already !"
Khuyết điểm: "Just done all of that already !"
Khuyết điểm: "Dubai to blre flight was better than IAD to Dubai as there was a chewing gum stuck over the window's edge next to my seat."
Ưu: "We were able to switch seats to get more space -- especially leg room"
Ưu: "Not much."
Khuyết điểm: "- Seats in bad shape - Dirty bathrooms. Ran out of soap and other supplies and did not refill - Horrible food - Cabin crew was not friendly"
Ưu: "Just the screen with full information of flight"
Khuyết điểm: "I don't the flight because it was connected flight so it was very bad service and not comfort for seating and when I try to parent the online boarding mine is issued my wife cannot issued because there online technical problem"
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Khuyết điểm: "Significant delay in Dubai. Food vouchers handed out while change of plane which made it like feeding time at the zoo. Late boarding on new time. Food service was 6+ hours after the vouchers were handed out. Crew spent more time socializing with each other than servicing the passengers."
Ưu: "Start scurty things with people who has short time to the next flight"
Ưu: "Was upgraded to business class. Was able to change my special meal for a regular meal in business class. Thanks for the great service. I do feel the service on the 9hr dxb to cpt flight was above that of the 4hr dxb to blr flight."
Ưu: "Onboard crew- Bliss was the name of the crew member on board. Efficient and a joyful personality to engage. He connected , talked and responded warmly and efficiently."
Khuyết điểm: "Checking in at the airport- the staff person who I dealt with was combative and inflexible. I had to ask the manager to mediate till the matter was resolved. As frequent travelers, I am aware rules change and am willing to comply. Being told my hand baggage had to be checked in and I cannot redistribute the weight or put things into my checking bags that were yet to be tagged was unreasonable. Started my trip on a negative note which was avoidable. I have found the training crew get and the ground staff get are disparate. As efficient as the onboard crew are, the ground staff in DXB and now NYC do not match up."
Ưu: "Good food and little amenities that are a nice touch during a long international flight (fresh fruit, hand towels, etc.). Good entertainment selection and nice aircraft with USB ports/easily accessible charging outlets."
Khuyết điểm: "Flight was very delayed. Crew did very little to manage expectations or let us know why we were so delayed - on top of that, there was no special treatment for being delayed over 2 hours. Crew was polite, but not overly friendly or helpful."
Ưu: "Food was decent"
Khuyết điểm: "The movies are censored... there is no point in offering R rated films if you can't watch them as the director intended."
Khuyết điểm: "I had a middle seat on this flight and felt very cramped- by the end of the flight my legs were getting cramps and were twitchy. The boarding process was chaos- everyone gathered around the boarding area and it was impossible to board when the zone was called due to all the people in the way. Also, the food for breakfast was good but nothing great- the dinner on the previous flight was much more appetizing. Having said all that, flying Emirates was still a very pleasant experience."
Khuyết điểm: "Luggage didn't make the transfer in Dubai. Arrived 2 days later."
Ưu: "Dubai was fun."
Khuyết điểm: "The food wasn't very good. Not very heathy. More fruit and veg please. I don't like that the flight attendants close the curtain for first class disembarking. Seemed pretty childish and snobby."
Ưu: "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
Khuyết điểm: "No free seat selection available anymore until checkin."
Khuyết điểm: "food was not served on time. crew was not attentive. didnt respond properly"
Ưu: "It was a nice flight"
Khuyết điểm: "Food was not given properly, no snacks was there which I get in between breakfast and meal every time I fly from Dubai to Boston or the reverse. No kit was given which includes brush, paste, eye covering band. Last time I travelled from Boston to Dubai the food was completely frozen and now this!"
Khuyết điểm: "Had a tough time to get a replacement ticket."
Khuyết điểm: "The fact that I can only carry 30 kg and also that it is very expensive to add extra luggage."
Ưu: "Comfort and space inside aircraft is excellent, very good entertaiment and movies"
Khuyết điểm: "Some stewardesses were in a bad mood and responded badly to passengers"
Khuyết điểm: "Very poor wifi even if I paid for it."
Ưu: "Everything was excellent. Food, service,crew, and specially the seats."
Khuyết điểm: "Weight limits"
Ưu: "Very friendly, courteous service. Boeing 777, spacious and quiet aircraft."
Khuyết điểm: "Nothing!"
Ưu: "up to date alerts\notifications on flight departures, Pricing, Food , Boarding process."
Khuyết điểm: "Seating from DC to Dubai was awful. The seats on A380 were too tiny compared to any other economy class."
Ưu: "I first flew with Emirates in 2007 on a flight from Dubai to Johannesburg. Since then I have used Emirates to fly to Europe, India and China. I've never had a bad experience. The comfort, entertainment and food is always outstanding. The crews are always top rated. I hope to keep flying Emirates for many years to come."
Khuyết điểm: "I would rather fly the A380 opposed to the 777. They seem to have more space."