Due to sickness I requested wheelchair but after boarding they just left us alone. They never comeback and i have to walk with my hand language. That was a poor customer support we received in dhaka airport.
More space to sitting!!!!
They made everyone go through the same line weather it was wheel chair or not had to wait slot longer seats are also small hurts my legs when flight is finished
Only the flying part was okay. They have not served food to two of us in the Doha to Hyderabad flight They told that they are not aware of our food requirements We had to travel without food
Cancelled flight at the last minute, tried to sell the same ticket for triple the price.. very poor service
I love Qatar Airways.Thanks to all the people who serve the airline
Khuyết điểm: "Keeping flights and terminals accurate and on time. Not loosing thousands of dollars of my belongings they lost my luggage"
Ưu: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Khuyết điểm: "Some alcoholic drinks"
Ưu: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Khuyết điểm: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."
Ưu: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Ưu: "Breakfast was good; the first meal was average"
Khuyết điểm: "N/a"
Khuyết điểm: "Mu luggage got broken"
Ưu: "seat was okay, far from comfortable, plane too cold, although they did have blankets, late boarding, no particular reason, it's probably not Qatar's fault, but baggage service at JFK was terrible."
Ưu: "The crew was amazing and welcoming and warm."
Khuyết điểm: "The toilets was not clean and the boarding delayed without any explanation"
Ưu: "Stuff are so excellent clean plane good food"
Khuyết điểm: "Great selection of movies and the food was really good as well."
Ưu: "Attentive crew, good menu"
Khuyết điểm: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"
Khuyết điểm: "For deboarding they used stairs (not ramps) at their hub in Doha - must be some sort of new innovation to improve fitness. The Wifi onboard was in name only - it was so slow you wouldn't notice it is working or not - i flew Qatar because they claimed to have Wifi- hugely disappointed."
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Ưu: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Ưu: "Air hostesses are classic.The plane very spacious ."
Khuyết điểm: "Wait time to connect from Doha too longNo hotel accommodation."
Ưu: "Excellent flight attendant service. Some of the best airline food in the world."
Khuyết điểm: "Unfortunately WiFi services was off"
Ưu: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Khuyết điểm: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Ưu: "From boarding to landing, I had a great flight. Flight was from NYC to Jakarta via Doha. Flight on a b777 to Jakarta and b787 to Jakarta. Plane had plenty of legroom and nicely designed entertainment system. Service was world class. About every hour or so, a crew member would ask if we wanted drinks. Food was great, had 3 choices of entrees for each meal."
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Khuyết điểm: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."
Khuyết điểm: "Seats on this flight are awful, wonder why they have these seats for long haul flights, not yet all comfortable to sleep on these , I got back pain by the time I got out of the plane."
Khuyết điểm: "Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways"
Ưu: "A new Dreamliner. Nice! Very good service. Gate personnel were very accommodating. Nice smooth flight. Doha airport was nice and mostly empty. Mediocre selection of restaurants."
Khuyết điểm: "Did not know what Vegetarian Jain meal should taste like! Even goats and sheep woud not have liked the taste of this special meal. Fortunately, cabin crew member was kind enough to give me a regular Hindu veggie meal rather than my pre-selected Vegetarian Jain meal (VJML) - DO NOT CHOOSE VJML on Qatar, unless you wanna faint from the horrible food! The tray was dirty! Co-passengers in the row behind me were also complaining The audio lead of my headphone would not go into the outlet in the seat armrest! So I had to use audio from neighboring (empty) seat and sync it with video from screen for my seat. What a pain!"
Ưu: "Good flight"
Khuyết điểm: "Food is terrible.. why can't they offer sandwiches or bread and butter for people who don't eat Asian food"
Ưu: "Crew helped with my bags."
Khuyết điểm: "Lack of film choice"
Ưu: "Let's just say there was nothing I didn't like"
Khuyết điểm: "I have no comment"
Khuyết điểm: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."
Khuyết điểm: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."
Ưu: "The plane number one is very good but the onther one to cairo is good not like the first"
Ưu: "It was just a lovely airplane with a lovely crew. Also, good airplane food."
Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Ưu: "Service was very good"
Ưu: "On time, good crew, easy connection."
Khuyết điểm: "Hard and tight seats for such long night flight."
Ưu: "Good staff and service"
Khuyết điểm: "Require more leg room"
Ưu: "The flight attendants were courteous and helpful, the flight left on time and even arrived early"
Khuyết điểm: "Seat 10H, the transition from coach to business class could be designed a little better so the service carts don't hit the seat occupant when they move between cabins"
The Check In process at Hyderabad airport is “REALLY BAD AND SLOW”. I joined the line and get my turn to check in after 1 hour 40minutes. This makes several passengers nervous about their flight to board.
Seats in economy could be a little wider. Flight from Dubai to Maa had better seats. Everything else was good.
Liked the flight both ways. The return flight Crew (DUBai to NY) could be bit more friendlier/courteous, May be it’s just the way they communicate.
Thank you for everything No comment 👌👌
Ưu: "Friendly crew"
Khuyết điểm: "It was okay"
Ưu: "Fast boarding, on time, movies."
Khuyết điểm: "Softer seats. Better food. Seat parents with their screaming babies and children in the back of the plabe!!!"
Khuyết điểm: "Attendans have been impatient, nervous"
Ưu: "Great crew. Very polite."
Khuyết điểm: "Overcrowded plane. Uncomfortable seats. No room to move around."
Khuyết điểm: "The boarding process at Addis Ababa airport was late, slow and very disorganized. Once on the plane, it was very chaotic as passengers did not wait for people to put bags in the overhead bin without passing by, and not all overhead bins were open for loading. Please control this process better."
Ưu: "Food and entertainment"
Khuyết điểm: "Baggage damaged"
Ưu: "flight was very empty, so crew very accommodating. boarding simple with so few"
Ưu: "Flight crew were excellent."
Ưu: "Direct flight"
Khuyết điểm: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."
Ưu: "The flight was on time and the crew was nice."
Khuyết điểm: "The entertainment options and food were outdated and very much unpleasant. Probably the ground staff was careless, thus, they just broke my one baggage in that transit."
Khuyết điểm: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."
Ưu: "The cabin crew worked hard and were extremely professional and friendly. they are to be commended for this!"
Ưu: "We liked the service that was given, the crew member was nice."
Khuyết điểm: "We didn’t like how are seats were all messed up, my kids, my wife had all different seatings."
Ưu: "This is the most messed up money making strategy I have seen at airlines."
Khuyết điểm: "Breakfast could have been a bit better"
Ưu: "entertainment, legroom"
Khuyết điểm: "unacceptably atrocious customer service by crew at checkin. i was starting to think i accidentally got a wizzair ticket instead of emirates. shockingly poor manners."
Ưu: "I love everything and I will flight with them again . A very positive experience."
Ưu: "Nothing really. Packed like sardines in seats which are too narrow."
Khuyết điểm: "2 hour delay at DFW because other flights de icing Diverted in mid Atlantic to Dublin because of problems with toilets. Waited 2-3 hours there. Missed connecting flight from Dubai to BLR. Only good thing was that Emirates gave me a boarding pass to a later flight and a meal voucher that was accepted with bad grace by the barista at terminal B Costas. Two of the meal voucher choices Cozi & Burger King had gone out of business!"
Ưu: "The big tv on the seat backs."
Khuyết điểm: "The seats were too close to each other."
Khuyết điểm: "Newark airport is depressing. Lighting in boarding area is simply awful. Also, cab fare to and from NYC is much too high. Midnight departure time of the flight to Greece is inconvenient. It is just too late. Getting through customs at Newark is a chore. There are not enough computers for passengers to report what they have to report. Also, many passengers I saw did not know how to use a computer."
Ưu: "Everything was well organized.."
Ưu: "Food ,seat,everything was just great"
Khuyết điểm: "Presssigned seats were horrible. Middle 2 of the 4 seater."
Ưu: "Loved the entertainment options."
Khuyết điểm: "Food was horrible. Yuck."
Ưu: "everything was very nice!"
Khuyết điểm: "Would like to put my feet up in front of me."
Ưu: "Not much."
Khuyết điểm: "- Seats in bad shape - Dirty bathrooms. Ran out of soap and other supplies and did not refill - Horrible food - Cabin crew was not friendly"
Ưu: "Great Business class! Excellent service."
Khuyết điểm: "Food wasn't as good as other middle eastern airlines."
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Ưu: "Excellent service and accommodation in business class. Could not have asked for more"
Khuyết điểm: "Nothing to memtion"
Ưu: "Friendly crew, great extras, great food. Superior experience with this airline."
Ưu: "Services and schedule and on time departures and arrivals."
Ưu: "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
Khuyết điểm: "Boarding process is the one area that could be improved."
Ưu: "Lots of leg room in a very comfy seat. Great cabin service from friendly and helpful cabin staff. Great entertainment options. Thankyou"
Ưu: "It was a great experience...nicest airline I've ever flown. The cabin crew was attentive and accommodating and being a vegetarian I found they had many options for my dietary requirements."
Ưu: "Crew and entertainment"
Khuyết điểm: "need more movies boarding started before the stated date, told me to go to 3 separate counters to change my seat and it didn't even end up working out"
Ưu: "Efficient, clean, friendly"
Khuyết điểm: "None comes to mind"
Ưu: "I would like to say this is the most horrific experience I have ever had traveling and using Kayak. I was late by 10 mins getting to the ticket counter and Emirates gave my seat away. I then proceeded to attempt to rebook and the Emirates agent advised they are sold out for the next 3 days and have no flight alternatives to offer. I contact flight network and the person I spoke proceeds to tell me the same thing and there is nothing they can do for me. Basically that I would need to purchase a whole new ticket on another airline as Emirates doesn't have availability. Which I did. Now I'm looking online and Flight Network has my exact flight on Emirates available at same price I paid for my ticket. But now my new ticket purchased to get home is non-refundable. I'm out over 1000 dollars because of bad info. This has been a horrific experience and after being loyal to Kayak for years.... I will never use the site again."
Ưu: "it was a very nice experience. The leg room was good for economy. If one is comfortable they then enjoy all the accoutrements . food was good, entertainment, and staff was very good. there's always one when asked for help with a question would be every helpful all in all nicely done"
Ưu: "Flight was smooth with lovely crew. Boarding process went without hitch."
Khuyết điểm: "Checkin crew were not that friendly. I was transiting from JFK and I was asked to remove a special item from my checked in bag as it was fragile . So I had to put it in my hand luggage. However in Dubai, the Check-in crew refused to allow me to board and I ended up paying $180 to have my hand bag checked in. This was unfair as the device I had to put in my carryon had it'seems weight already added to my allowed luggage."
Ưu: "Clear and firm boarding instructions - captain updated flight status. Helpful and patient crew. Clean toilets. Prompt disembarkation."
Khuyết điểm: "Food for main a bit tasteless and dry"