Tìm chuyến bay giá rẻ từ Hà Nội tới Pháp

Ưu: Great crew, great customer service by phone, great food and entertainment.

Khuyết điểm: Boarding and deplaning took ages, but don't they always?

Ưu: yes. great travel and crew

Ưu: Absolutely nothing.

Khuyết điểm: Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers.

Ưu: Everything.. will do it again!

Khuyết điểm: Everything was perfect

Ưu: The crew was good, helpful and attentive. Boarding was flawless.

Khuyết điểm: The TV touchscreen was not working neither for me nor for my neighbor. The third one in a row was functional, though, but it was not ours. :) The food, snacks, drinks were very limited and on the low-budget.

Khuyết điểm: We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate

Ưu: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Khuyết điểm: New chairs

Ưu: Flight crew try hard to please passengers.

Khuyết điểm: Aeroflot ground staff are rude, aggressive, very poor customer service.

Ưu: Everything.. will do it again!

Khuyết điểm: Everything was perfect

Ưu: Attentive and friendly crew, leg room

Khuyết điểm: Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection.

Khuyết điểm: Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies.

Khuyết điểm: Food

Khuyết điểm: My baggage got missing

Ưu: The portion for LAX to Doha was fairly comfortable and crew was helpful.. they kept running out of meal options by the time they reached us mid flight .. Doha to Bengaluru portion was less classy— the TV/ remotes etc didn’t work well and overall service not as good ..

Ưu: The crew was amazing

Khuyết điểm: The tv didn’t work throughout the whole flight. Very uncomfortable seats

Ưu: Amazing staff, clean plane, good food, comfortable seats in business

Khuyết điểm: Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous.

Ưu: Great gifts for children! However, there was no food for kids - apparently, I was supposed to request it in advance. This is something new, and I wish we were notified as soon as we purchased the ticket. We flew to Moscow in Sept. 2018 as well, and child's meal was provided without special requests.

Khuyết điểm: When I bought the ticket, it looked like 2 seats near the window or wall, but in reality there were 3 seats in the middle. The flight was comfortable but not what I expected. If I knew those were 3-people seats, I would've picked something closer to the front of the plane.

Ưu: the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful

Khuyết điểm: gave old people seats next to the pass

Ưu: The meals are always generous and pretty feeling, nice and knowledgeable crew

Khuyết điểm: The TV remote is getting old, it didn’t respond when I press any button, so it was impossible to watch anything or use it at all

Khuyết điểm: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Ưu: The crew provide good service but personally i did not like the food that could be lot better.

Ưu: Good service by crew.

Khuyết điểm: Online check in was not working which meant long line to check in at airport.

Ưu: Absolutely nothing.

Khuyết điểm: Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers.

Ưu: The crew was great.

Khuyết điểm: Food wasn't that great.

Ưu: Late, I liked nothing.

Khuyết điểm: It would have been better if they had a plane that could land on ice. They said this plane couldn't. Was an hour late, so we missed all our connecting flights home to USA.

Ưu: Nothing

Khuyết điểm: Descent and landing were not pleasant while the weather was fine

Ưu: The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases

Khuyết điểm: Seats itself not really ok, neighbor any size gonna touch you every time. Crew not ready to do anything with passengers with little kids, only my headset helped me survive. So I could sleep because of this issue only 1 hour for 12 hours flight. Good luck. As second issue doesn’t happen too often

Ưu: The crew was good, helpful and attentive. Boarding was flawless.

Khuyết điểm: The TV touchscreen was not working neither for me nor for my neighbor. The third one in a row was functional, though, but it was not ours. :) The food, snacks, drinks were very limited and on the low-budget.

Ưu: Flight crew try hard to please passengers.

Khuyết điểm: Aeroflot ground staff are rude, aggressive, very poor customer service.

Khuyết điểm: Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived.

Ưu: Late, I liked nothing.

Khuyết điểm: It would have been better if they had a plane that could land on ice. They said this plane couldn't. Was an hour late, so we missed all our connecting flights home to USA.