Was very comfortable and enjoyable, can't think of anything else to improve - thank you.
My seat wasn’t comfortable enough even though I paid for it. Seafood menu wasn’t good. I was left hungry throughout my flight because I cannot eat a lot of stuff :( overall it was a pleasant flight. Passengers are pretty well behaved and less noisy compared to Cathay Pacific. There are no toilet seat papers.
They need to have a restroom in that big room that they seat you in before boarding.
Ưu: "Reliable service, clean cabin"
Khuyết điểm: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."
Khuyết điểm: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
Khuyết điểm: "A comfort kit on a ultra long haul flight goes a long way"
Ưu: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Ưu: "The crew was really nice. The plane was clean and comfortable."
Ưu: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Khuyết điểm: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."
Khuyết điểm: "Cramped seats, no leg room, horrible food, stupid COLD snack!"
Ưu: "The crew was amazing. The seat were uncomfortable"
Ưu: "Well organized boarding, friendliness of staff, food service"
Khuyết điểm: "Flight was delayed by about an hour."
Ưu: "Boarding. Timely departure"
Khuyết điểm: "Entertainment selection."
Khuyết điểm: "Everything was fine."
Ưu: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Khuyết điểm: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
Ưu: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Ưu: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Khuyết điểm: "All good"
Ưu: "With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India"
Khuyết điểm: "Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets"
Khuyết điểm: "The toilets were a little unsanitary."
Khuyết điểm: "The desserts. The bun."
Khuyết điểm: "Little or no room in Economy"
Ưu: "Staff was polite and accommodating"
Khuyết điểm: "Some staff not courteous which surprised me"
Khuyết điểm: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ưu: "Modern Aircraft , good seat ,Crew friendliness"
Ưu: "Excellent crew services"
Khuyết điểm: "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."
Khuyết điểm: "Stewardesses were a bit rude"
Ưu: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Khuyết điểm: "Nothing! Best daytime flight to europe! And home before midnight"
Ưu: "smooth service with refreshments"
Khuyết điểm: "No working seat audio"
Ưu: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Khuyết điểm: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
Khuyết điểm: "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."
Ưu: "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
Khuyết điểm: "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."
Khuyết điểm: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"
Ưu: "Best serves ever will fly every time"
Ưu: "the crews were very polite and very helpful"
Ưu: "Just a generic flight. Had nice movies but nothing special."
Khuyết điểm: "I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight."
Ưu: "the flight time was quick , by the time you took off you practically were preparing for landing"
Khuyết điểm: "nothing disappointing"
Ưu: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Khuyết điểm: "I didn't care much for the meals, but my husband loved them."
Ưu: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Khuyết điểm: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Ưu: "Crew and boarding were efficient"
Khuyết điểm: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."
Ưu: "everything, excellent job"
Ưu: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Ưu: "The service was great! The entertainment was abundant. The food was tasty. No complaints at all!"
Ưu: "Attention to customer service and needs"
Khuyết điểm: "Couldn't use my own headphones to watch movies"
Ưu: "The crew and inflight food and entertainment was good. The person on the transfer desk was very helpful."
Khuyết điểm: "We were unable to use the website to check-in online, which meant we had to fly to Manchester to check-in. Which is very poor given modern technology. (We were able to check in on line for the flight from Houston)"
Khuyết điểm: "Nothing"
Every poor boarding and food was not good The washrooms were very messy and crew was not friendly
Very organized airline with friendly and professional air and land crew.
It was good, better than most
The flight attendant from SFO to Doha was amazing and so eager to serve
It was bad experience i has booking on business class Bombay to doha but they changed airline equipment and had to fly on couch. They promised to get me voucher at get but no voucher or any email Please call me to resolve this problem. Shilu patel 281 948 1724
Good food,helpful staffs .
Khuyết điểm: "We need new moves. There were a lot of old movies"
Ưu: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Khuyết điểm: "I can't think of anything that wasn't good."
Ưu: "The 1-hour complimentary wifi."
Khuyết điểm: "Hope they had the immigration/arrival card on the airplane."
Ưu: "Breakfast was good; the first meal was average"
Ưu: "Crew was excellent. Really helpful people."
Khuyết điểm: "Seats are so tight and close to each other."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "Crew was OK."
Khuyết điểm: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Khuyết điểm: "Nothing"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Ưu: "Same again the crew were fab"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Khuyết điểm: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."
Ưu: "Staff was excellent"
Ưu: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."
Khuyết điểm: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Khuyết điểm: "Too crowded in in flight"
Ưu: "Flight service"
Khuyết điểm: "Comfort"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "I had an exit seat"
Khuyết điểm: "Service was only fair, no power outlets for a 15 hour flight. Seats too narrow. Only good options for every meal was chicken and vegetarian"
Khuyết điểm: "The aircraft was changed and passengers were required to check in their hand luggage, yet remove their electronics from their hand carry. In my case I had several electronic items which I had to carry onto the aircraft and store awkwardly which created a major risk of my camera and laptop being damaged in the process. This is not the kind of service I expect from Qatar Airways, especially considering the exorbitant ticket prices."
Ưu: "Comfy, good food, good service"
Khuyết điểm: "No internet. Limited movie options."
Ưu: "The service was impeccable, flights on time and the transfer easy!"
Ưu: "Always fun flying with them."
Khuyết điểm: "Nothing disposable about the airline but booling process gave me a headace"
Ưu: "Not much really."
Khuyết điểm: "The air craft was old, I was sitting on the exit row and the screen was loose and the window on the exit row was leaking. The food was bad and the service was poor. The flight attendant kept on forcing things on me rather than asking me what I wanted."
Ưu: "Leg space seat near the emergency exist. Courteous staff"
Khuyết điểm: "Food quality could be better"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Nice crews"
Khuyết điểm: "No headsets to hear movies"
Ưu: "Their food and crew was good."
Khuyết điểm: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."
Khuyết điểm: "I didn't have much time on my layover, i would've expected the transfer to be better."
Ưu: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Khuyết điểm: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Food and entertainment"
Khuyết điểm: "There was a rude counter staff when we checked in in Singapore."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "The trip was very pleasant as usual, being frequent flyer on Qatar airways since 2005, I can only tell that this is so far the best airline company. Great service. On time if not ahead Never lost a bag or got it delayed. Very diversified entertainment program Lovely staff Confortable and clean flights. And of course convenient price. Briefly, I love Qatar Airways and it is my first choice wherever I travel."
Khuyết điểm: "So far nothing."
Ưu: "Business class is top notch in Qatar airways. From the moment you get in the Business Cabin, you start feeling the great service onboard. The crew is great, the seats are very comfortable, and the food is very tasty along with the wine pairing. Overall, the experience was well worth it!"
Khuyết điểm: "The problem was the boarding in Miami International airport, it was quite disorganized even for business class, but more so for economical class."
Ưu: "Comfortable wide seats, good service"
The Check In process at Hyderabad airport is “REALLY BAD AND SLOW”. I joined the line and get my turn to check in after 1 hour 40minutes. This makes several passengers nervous about their flight to board.
Economy class clean, business not so much!
Everything was better than I expected
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Ưu: "generally good overall for a 14 hour long flight"
Khuyết điểm: "legroom could always be better for me......but this was similar to most other airlines"
Khuyết điểm: "Seating"
Khuyết điểm: "Service, boarding, entertainment system was old difficult to navigate"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "The food was good. The crew was very accommodating."
Khuyết điểm: ".If the seats recline to just a little bit more"
Khuyết điểm: "The seats were so uncomfortable , the leg space was too small ."
Ưu: "Great food & great entertainment. Love the free WiFi"
Ưu: "Great crew, excellent legroom"
Ưu: "A perfectly ordinary Emirates flight: good food and entertainment."
Khuyết điểm: "The Kabul route often has less experienced travelers. So passengers couldn't figure out their seat belts, couldn't lock the toilets, stood up while the plane was still on the runway, pushed and shoved to try to get off the plane first, etc."
Khuyết điểm: "Old plane - ACE - very basic movie selection."
Khuyết điểm: "I wasn’t aware that there is a ticket with only 15kg baggage allowance - thank God I was taken to the airport by a relative and could leave some stuff with them. Of course, I should’ve checked - but I didn’t know there was an option below 23 kg. You’re never done with learning l"
Ưu: "Overall flight was good."
Khuyết điểm: "Flight attendants were helpful but didn’t smile much as I see with other airlines."
Ưu: "ICE is amazing, excellent food also in economy, comfortable seats."
Khuyết điểm: "If you sit on the double seats in the back you have to wait a lot to get off the plane."
Ưu: "Stewardesses were great"
Khuyết điểm: "It took them 1.5hours to give me my luggage. Everyone else had left. They kept making me go back and forth saying it was coming but nothing. This had never happened before and was ridiculous given it was a direct flight"
Ưu: "the people working on the plain and airport."
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "Good selection of food"
Khuyết điểm: "Having to listen to everything in both English and Arabic"
Ưu: "The crew was very accommodating , especially important because I was traveling with children"
Khuyết điểm: "Everything was terrible except the crew was nice"
Ưu: "entertainment, legroom"
Khuyết điểm: "unacceptably atrocious customer service by crew at checkin. i was starting to think i accidentally got a wizzair ticket instead of emirates. shockingly poor manners."
Ưu: "We are arived safe"
Khuyết điểm: "The attitude of the crew it was very good and the comportment very nice"
Ưu: "Everything from the plane, crew service and timing. Excellent"
Ưu: "Good entertainment"
Khuyết điểm: "Stawardess took too long to collect trays after we had eaten.at least two hours."
Ưu: "Lots of movies to watch -- when the system was actually working."
Khuyết điểm: "The food was THE worst I've ever had on any flight ever. And they served the same food for both meals... chicken, fish, or pasta for dinner AND breakfast... the latter which was at 3am of the time zone I was coming from. Both my kids (5 and 7) REFUSED to eat any of the food except the brew& butter, despite starving. My row and row behind me lost power during the flight so we had NO entertainment, and could no longer charge our devices for the rest of the 11-hour flight. They offered us magazines, but we had no overhead lights to be able to see. The crew managed to reboot the system about 2 hours after the first meal, so we enjoyed some entertainment, but after a little while, the movie and sound stopped working. After about an hour an announcement was made that the entire entertainment system would be rebooted. It started working around the last hour of the flight. Not relaxing at all."
Ưu: "Good Flight."
Khuyết điểm: "They changed the seats without asking."
Khuyết điểm: "Seat selection is paid."
Ưu: "I was impressed by the professionalism!"
Khuyết điểm: "Chinese passengers passing gas!"
Ưu: "I'm not going to travel by Emirates again. My miles were not added though I asked multiple concerned people. Same thing happened with some of the fellow travelers."
Ưu: "First flying Emirates, non stop from NY to Athens, everything was very good."
Ưu: "That it was on time and the service was excellent! Very smooth landing and departure!"
Khuyết điểm: "That the touch screen in front of me had a problem and I couldn't navigate easily. It responded with delay."
Ưu: "The great customer service once on board was outstanding... great amenities and prompt return of requests..."
Khuyết điểm: "The Airline Denied my WhiteWater Kayak then Allowed 12 hours later 2 Kayaks of equal proportions. My whole trip was focused on having this kayak.. it forced our trip into confined abilities and completely took away from my overall experience in Africa... I want a free flight with a boat.. I can give you flight details of my last flight takken .. What do you say..?"
Ưu: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
Khuyết điểm: "Not much I didn't like"
Ưu: "This airline is consistently great. Comfortable, lovely staff members, and great in flight entertainment."
Khuyết điểm: "Was a bit disappointed in the food this time."
Khuyết điểm: "Piece of checked baggage was lost en-route. It took 2 hours to get through customs in the middle of the night because after we had already filled out all information regarding piece of luggage with one baggage counter employee. Japanese Customs refused to let us through due to "unaccompanied baggage" since the piece was lost by the airline and had us go back to another baggage employee who couldn't grasp that we already went through the process and had no clue what to do."
Ưu: "I liked the lounge access and the crew were all nice. Entertainment options were good."
Khuyết điểm: "the business class seats were cramped compared to other airlines i've used before. The wireless touchscreen controller on my seat was unresponsive and so frustrating."
Ưu: "Relaxing on time flight.."
Khuyết điểm: "Food was bad... Before it used to be really good..."
Khuyết điểm: "food"
Ưu: "On time on each leg of the journey. Excellent food, excellent service. In flight Internet available for just US $2 for duration of the journey. Thoughtful meal selections and gifts"
Khuyết điểm: "Seat selection is very constrained 48 hours before journey, even for passengers booked together on same ticket. Would strongly recommend that automatic default seating selection for passengers booked on the same ticket should be for all of them to be seated together, right from the time the ticket is paid for rather than having to individually select where each passenger sits."
Ưu: "The plane was very comfortable and I had plenty of space for not only myself, but my carry on luggage. I only brought carry ons so I wasn't sure if I would be able to place my bags above where I sat and if there would be enough space. There was."
Khuyết điểm: "The boarding process was a bit confusing. It all seemed to happen really quickly. Suddenly it felt like everyone was allowed on the plane which confused me. But in hindsight, I think this was for the best because the boarding process was pretty speedy which impressed me."
Ưu: "In Flight Service and Guest Care for Wheel chair assistance"
Ưu: "The food was good."
Khuyết điểm: "The bathrooms were dirty and some of the staff were unprofessional. they dropped food boxes and trays on passengers including me."