Check the experiencing staff for gov staff may be more better...???
I’m not sure why I was only allowed one suitcase per passenger on the way to Karachi Pakistan. On the way back they allowed me to have two suitcase per passenger. This cause me a lot of issues because I was planning to take some valuables for my parents and I was not able to because I was only allowed one suitcase per person. They should allow tooth suitcase on each way. Also I have to purchase suitcase in a different country than my original destination
Seats weren’t clean. Screens need to wiped correctly.
Ưu: "Nothing was good as they cancelled the flight and ruined the trip"
Khuyết điểm: "A solid schedule would be nice but they cancelled the flight"
Khuyết điểm: "Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience."
Khuyết điểm: "Needs more improvement"
Ưu: "All okey except earphones issue .. doesn’t works to be connected"
Ưu: "Every things was great ."
Khuyết điểm: "Boarding, restroom,"
Ưu: "Seats were comfortable but space was narrow"
Khuyết điểm: "Please give space between front and back seats"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Khuyết điểm: "stock the fridge"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Khuyết điểm: "better food"
Ưu: "Helpful,courteous and efficient"
Khuyết điểm: "Wifi was hard to connect"
Ưu: "Great crew and front desk"
Ưu: "Food was good"
Khuyết điểm: "The flight took off late more than an hour"
Ưu: "The food"
Khuyết điểm: "No tv monitors or any entertainment"
Khuyết điểm: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Punctual,taxied in time,generally food was good, landed twenty before time. There was head wind otherwise it would have landed earlier. Additional toilet may be considered. Thank"
Khuyết điểm: "Additional toilet may be considered"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Khuyết điểm: "Food and service and crew"
Ưu: "Flight schedule in time."
Ưu: "very courteous flight crew"
Ưu: "Thanks for good service"
Khuyết điểm: "Everything was good service food entertainment"
Ưu: "All of it was great!"
Ưu: "Office staff was cooperative Overall flight was good"
Khuyết điểm: "Ground crew was rude in behavior - not all but briefing counter staff"
Ưu: "Leg space seat near the emergency exist. Courteous staff"
Khuyết điểm: "Food quality could be better"
Ưu: "Good flight"
Khuyết điểm: "Food is terrible.. why can't they offer sandwiches or bread and butter for people who don't eat Asian food"
Ưu: "Quality food and hospitality"
Khuyết điểm: "Food"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "I liked the food, the crew, and the team at the airport was nice and professional."
Ưu: "Overall ok. Wheel chair was.not available In Karachi and in Houston"
Khuyết điểm: "Attention to special needs"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Khuyết điểm: "Not being on time from Doha to chicago, it was an hour late departure."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "Nothing really"
Khuyết điểm: "Food was really bad might as well have junk food."
Khuyết điểm: "Food choices could be better."
Ưu: "Comfortable wide seats, good service"
Ưu: "The staff"
Khuyết điểm: "I thought the flight was fine :)"
Push back from gate on time ensures an early arrival at the airport in dubai :)
Very comfortable seats, good food, everything went smoothly. One of the best airlines
Airplane A380-800 is too big, fully booked. Too many people everywhere, which made me nervous due to Covid-19 infection risks. But food was good, and toilets were fine.
Emirates airlines does not inform there passengers of the required documents even at there counter in the start of the trip tell they don’t allow you to take your flight to the final destination. After that they say it’s not there Problem and you have to sort it out. Emirates is one of the worst airlines you can travel with.
Khuyết điểm: "Excellent"
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Ưu: "Flight duration, lay over and timings were convenient for us."
Khuyết điểm: "Broke my luggage"
Khuyết điểm: "Emirates allowed only 1 suitcase on return flight,going jfk -khi it was 2 pieces on return khi-jfk only one which i didn't know and never heard....how can i complain to Emirates please send me info..thanks"
Khuyết điểm: "Seating"
Ưu: "The crew in this sector is ALWAYS rude, and the food is substandard."
Khuyết điểm: "Better attitude from the crew, food quality needs improvement (substantial) and cleanliness"
Khuyết điểm: "Really, nothing"
Ưu: "The crew was helpful. Flights were on time."
Khuyết điểm: "The transfer in Dubai was to be made in 75 minutes to another terminal where the inter-terminal bus only comes every 40 minutes. Almost lost my connecting flight. Also, the seat on the FRA - YYZ leg was 23A. Couldn’t be reclined and had no leg space. Painful!"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "Crew was good. Food was good."
Khuyết điểm: "Time to board delayed. Delayed landing. The passengers bus in airport got malfunctioned which caused more delay to board on flight."
Ưu: "The flight was on time and the crew was nice."
Khuyết điểm: "The entertainment options and food were outdated and very much unpleasant."
Ưu: "Service on the plan was excellent. Food was delicious"
Ưu: "On time boarding . Crew was helpful"
Khuyết điểm: "Food was not satisfactory"
Ưu: "All good"
Khuyết điểm: "All good"
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "Flight departure on time and good food service"
Khuyết điểm: "Did not like the fact that I was not able to upgrade"
Ưu: "Service, atmosphere"
Ưu: "Airbus was comfortable. Entertainment was really great."
Khuyết điểm: "I wish there was more legroom."
Ưu: "Nothing. Bad crew."
Khuyết điểm: "No option for vegetarian food on the menu. I had booked vegetarian meal option when I booked tickets, but by the time they got to my seat, I was told there is no more veggie meal left.. it happened with both dinner and breakfast. I asked the flight attendant to substitute some fruits for the egg, so that I can eat something. They said at 30000 feet altitude, the options were limited. I told him, so are my options limited, and running out of veggie food is not my problem, when I had booked veggie meal at 30000 feet and a flight duration of 16 hours. The attitude of one flight attendant "Ahmed" was horrible. He was never helpful, mean to passengers and would not offer any solution to any problem... I was travelling with an infant, and he refused to fill a bottle of water to prepare milk, and said that I had to wait until they finished their ongoing service.."
Ưu: "The overall experience was good."
Khuyết điểm: "The non-veg food option was limited to a prawn dish only which may not be a good option for all. Should have a chicken or goat meat alternative."
Ưu: "Was overbooked from start -"
Ưu: "Love it"
Khuyết điểm: "It was amazing."
Ưu: "They were able to give me some medicine for my stomach ache and were so kind."
Khuyết điểm: "Nothing that I can say..."
Ưu: "Pleasant n Polite crew, good service"
Khuyết điểm: "No Leg room Bad food Delayed flight"
Khuyết điểm: "There was a minor issue with bus availability at DXB once we landed. Other than that, the flight was excellent."
Khuyết điểm: "Delays Always frustrating"
Ưu: "Good welcome and feeling comfort and safe and good lunch"
Khuyết điểm: "Nothing"
Ưu: "Better food Meals were bland"
Ưu: "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
Khuyết điểm: "Boarding process is the one area that could be improved."
Ưu: "Everything i mean whats there not to like ?"
Khuyết điểm: "The food looked so bad and tasted even worse. Very very poor quality of food. My daughter and I , both would open the tray and close it back. We ate only the crossiants and fruits. Emirates need to improve their meals."
Ưu: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Khuyết điểm: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."
Khuyết điểm: "I was given boarding card at Karachi airport to go to terminal B at gate 29, and at eleventh hour informed that flight was scheduled at Teeminal A at gate 11. The ground staff was not supportive at all and screamed at me on part of their own error. It was an horrible experience and I might not take Emirates flight."
Ưu: "Was a very average flight from Dubai to Kuwait nothing special."
Khuyết điểm: "After traveling for 19 hours from Washington DC to Karachi, , They lost by luggage. They asked me to come and collect it after 6 hours. Went to the airport could see my luggage sitting in the trolley but still made me wait another 3 hours. NO COMPENSATION / NO APOLOGIZES Going back from Karachi to Washington DC, passenger besides me had a child in his lap throughout the flight. That passengers arm and legs were in my part of the seat throughout the flight. I could not sit or eat or relax. The child in the lap kept on touching me and the food I had on the tray as was unable to eat it. I weigh 165 but the seats are so small that one has to struggle. When back Dulles airport, had to weight for 1.5 hours for the bag to arrive @ thanks to big jumbo A380 aircraft. First class were priority. They checked in first, got their luggage first on a different belt, rest were treated like third class people. Never wasting my $ in this airline."
Ưu: "Their entertainment system, meals and aircraft cleanliness"
Ưu: "Live the overall ecperience"
Khuyết điểm: "food"
Ưu: "Overall the service and food was nice."
Khuyết điểm: "I was not able to recline my seat, so did my daughter. This happened for the first time with Emirates. It was a 16 hrs flight and gave me back ache since the passenger in front kept his seat reclined all the time. it gave me less leg room as well."
Khuyết điểm: "Handling Flight delays Management"
Thai Airways is one of the best airlines in the business. Looking forward to fly again with them.
Khuyết điểm: "We didn’t receive hedphones"
Khuyết điểm: "I got billed a higher price than I was quoted."
Ưu: "Crew good. Seat better than airbus seats!"
Ưu: "Great plane and seat comfortable"
Khuyết điểm: "Next time fly on Royal Silk"
Ưu: "Crew does an amazing job!"
Khuyết điểm: "This is a new plane, but the molding fell off during landing. The boarding experience for business or first class is horrendous with Thai airways, they just don’t have it figured out. Domestic flights are worse than international."
Khuyết điểm: "Connection time in Bangkok was very short due to late arrival. Transit security screening was backed up and no priority lanes were available for tight connections. Staff did not care about short connections and told me to just stay on line. Departure on aircraft was delayed, allowing me to make connection though delay was of listed on boards. I stressed and ran through the airport after clearing security for no reason if I had know the departure was delayed."
Ưu: "Very attentive crew"
Khuyết điểm: "Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me with my email firstname.lastname@example.org Thank you. Mikyoung Seo"
Ưu: "The B787 between Taipei and Bangkok was very comfortable. Really amazing how much less unpleasant it is to be in that plane compared to others. Crew was fine."
Khuyết điểm: "No vegetarian food, only ground up piggies between Taipei and Bangkok. It was a bit weird that the flight was in 'night mode' in the middle of the afternoon (leaving TPE at 2pm)."
Ưu: "Check in is easy. Everything went smoothly. Food is like a roll stuffed with chicken and sauce. Really good actually. Kinda like a mini chicken bake from Costco They also have arcade games and a remote"
Khuyết điểm: "The aircon was not cold enough"
Ưu: "Have kit to listen"
Khuyết điểm: "Kit to use the tv"
Ưu: "We landed safely. Ultimately, that’s all that matters."
Khuyết điểm: "Thai seems to be the only major airline without a transit desk in DPS, so connecting passengers have to waste hours going through immigration and customs, checking in again, then going through security and immigration all over again. Flight was fine except for this waste of 2 hours standing in lines"
Ưu: "The crew was super nice and informative."
Khuyết điểm: "The food was just ok, but not really expecting a 5 star cuisine."
Khuyết điểm: "Todo muy bien todos amables buena comida salio a tiempo"
Ưu: "Comfortable seat, good entertainment options"
Ưu: "I was given an exit row at check in. Nobody tried to wake me up during the flight as sometimes happens on other airlines."
Ưu: "Big flight Great seats Amazing entertainment system. iPad size. Very good food too."
Khuyết điểm: "The flight always leaves later than schedule."
Ưu: "Surprised that for such a short flight a food snack was provided."
Khuyết điểm: "I was not told what the food option was,it looked like a mystery meat sandwich. The stewardess face frowned the entire flight,I never wanted to ask her anything"
Ưu: "Good food accompanied with excellent inflight service from crew members"
Khuyết điểm: "Insufficient of good movies"
Ưu: "Huge plane that wasn’t full so it was very comfortable. Boarding was quick especially since I’m a Star Alliance Gold member so was one of the first on the plane. Bags also came out first & delivery was very quick. Looking forward to flying Thai again several more times this month & wish I could experience their international service which I’m sure is stellar."
Khuyết điểm: "Only thing I would mention is alcohol is not served but that’s apparently standard for Thai domestic flights."
Ưu: "Value Friendly staff Cleanliness of plane"
Ưu: "Entertainment choices were good"
Khuyết điểm: "Dinner was tasteless and my cup of tea was bitter, too strong and a bit cold The cup of tea slid off the slippery, sloped table right into my lap, over my mobile phone and into my bag below. The staff didn’t seem to care. They admitted this happened a fair bit."
Khuyết điểm: "Late departing, no gate, waiting, immigration jammed. Overall very bad."
Ưu: "Good service and kind staff."
Khuyết điểm: "The entertainment system wasn't working and the crew didn't reboot it until half way through the flight. Any amount of movement from the seat in front of me (either from a slight adjustment from the person sitting in front of me to turbulence) and the tv would go black for a few seconds. It would also change to a red hue from time to time."
Ưu: "Airline was excellent"
Khuyết điểm: "Immigration in the airport took 2 hours in line !!! Terrible transfer"
Ưu: "Flying a 747 was great! Friendly service."
Khuyết điểm: "Everything was fine for what I paid."
Ưu: "The cabin crew was helpful and excellent service. The food was exceptionally good."
Khuyết điểm: "No snacks or drinks offered between meals."
Khuyết điểm: "I was travelling with my mom who is on a wheelchair. Crew doesn’t seem to have much experience in handling passenger with special assistance. There was problem transferring her on/off board the plane."
Ưu: "nice crew"
Khuyết điểm: "very old style business class seats"
Ưu: "The crew are very friendly and helpful. There was a variety of entertainment options, with recent films, tv shows and music options to keep you busy. I also thought the food options were good, too. You didn't go too long without being asked about a new beverage or meal, pretty satisfying."
Khuyết điểm: "The comfort could have been better. I find myself a little fidgety on flights anyway but I also had a sore back and couldn't seem to find a way to get completely comfortable, but I have had worse!"
Khuyết điểm: "Lack of legroom"
Khuyết điểm: "Lack of legroom"
Ưu: "Crew very unhelpful"
Khuyết điểm: "CREW NO GOOD"
Ưu: "Punctual and efficient flight"
Khuyết điểm: "Food was poor and staff were not at all friendly"
Ưu: "On time"
Khuyết điểm: "Nothing"
Khuyết điểm: "everything. forced me to move to a seat beside very near to the toilet just because they let a passenger sitting right in front of me stretch his leg and sleep well"
Ưu: "I always fly Thai airways between Bangkok and Phuket. They are always on time, consummate professionals, and over all, a great experience. Very happy I was able to check my luggage through to my international destination! Thank you Thai airways!"
Khuyết điểm: "Nothing"
Ưu: "They provided metal cutlery for the meals (in plastic wrapping, just like with disposable plastic forks and such), which seemed like overkill but added a tiny touch of premium feel."
Khuyết điểm: "The in-flight entertainment system is kind of archaic, but it works."
Ưu: "did not really like anything very much unfortunately"
Khuyết điểm: "the plane was old, it had no windows on the right hand side in business class, the food in business class was terrible and the service was not warm or hospitable. they only gave me one glass of wine with my dinner and did not ask if i wanted a refill."
Ưu: "It was only a short flight, but Thai Airways provided full service."
Khuyết điểm: "Nothing too much"
Ưu: "Flight attendants were attentive. Meal OK. Drinks were plentiful!"
Khuyết điểm: "A bit delayed but frankly not bad for SE Asia"
Khuyết điểm: "Departure was delayed by 45 minutes so upon reaching Bangkok airport, I had to literally run to catch my connecting flight."
Ưu: "I was on a multi-city itinerary and almost decided against biz class between Phuket and Phnom Penh. I'm so glad I decided to pay the extra $100+dollars because the seats were terrific and so was service. They created a few moments of peace and comfort on a pretty grueling itinerary."
Khuyết điểm: "Food quality"
Ưu: "Crew and ground and lounge staff at BKK were excellent and really helpful."
Khuyết điểm: "Short flight of 1 hour 15 mins but no VOD at all seems a surprising thing these days."
Ưu: "The Flight attendants were nice and helpful"
Khuyết điểm: "Small confined seating area resulting in my hot tea being dumped into my lap as a result of the person in front of me reclining the chair"
Ưu: "first flight was delayed, and this one didnt take off without me"
Khuyết điểm: "bangkok airport is so slow and inefficient"