Check the experiencing staff for gov staff may be more better...???
I’m not sure why I was only allowed one suitcase per passenger on the way to Karachi Pakistan. On the way back they allowed me to have two suitcase per passenger. This cause me a lot of issues because I was planning to take some valuables for my parents and I was not able to because I was only allowed one suitcase per person. They should allow tooth suitcase on each way. Also I have to purchase suitcase in a different country than my original destination
Seats weren’t clean. Screens need to wiped correctly.
Ưu: "Nothing was good as they cancelled the flight and ruined the trip"
Khuyết điểm: "A solid schedule would be nice but they cancelled the flight"
Khuyết điểm: "Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience."
Khuyết điểm: "Needs more improvement"
Ưu: "All okey except earphones issue .. doesn’t works to be connected"
Ưu: "Every things was great ."
Khuyết điểm: "Boarding, restroom,"
Ưu: "Seats were comfortable but space was narrow"
Khuyết điểm: "Please give space between front and back seats"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Khuyết điểm: "stock the fridge"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Khuyết điểm: "better food"
Ưu: "Helpful,courteous and efficient"
Khuyết điểm: "Wifi was hard to connect"
Ưu: "Great crew and front desk"
Ưu: "Food was good"
Khuyết điểm: "The flight took off late more than an hour"
Ưu: "The food"
Khuyết điểm: "No tv monitors or any entertainment"
Khuyết điểm: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Punctual,taxied in time,generally food was good, landed twenty before time. There was head wind otherwise it would have landed earlier. Additional toilet may be considered. Thank"
Khuyết điểm: "Additional toilet may be considered"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Khuyết điểm: "Food and service and crew"
Ưu: "Flight schedule in time."
Ưu: "very courteous flight crew"
Ưu: "Thanks for good service"
Khuyết điểm: "Everything was good service food entertainment"
Ưu: "All of it was great!"
Ưu: "Office staff was cooperative Overall flight was good"
Khuyết điểm: "Ground crew was rude in behavior - not all but briefing counter staff"
Ưu: "Leg space seat near the emergency exist. Courteous staff"
Khuyết điểm: "Food quality could be better"
Ưu: "Good flight"
Khuyết điểm: "Food is terrible.. why can't they offer sandwiches or bread and butter for people who don't eat Asian food"
Ưu: "Quality food and hospitality"
Khuyết điểm: "Food"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "I liked the food, the crew, and the team at the airport was nice and professional."
Ưu: "Overall ok. Wheel chair was.not available In Karachi and in Houston"
Khuyết điểm: "Attention to special needs"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Khuyết điểm: "Not being on time from Doha to chicago, it was an hour late departure."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "Nothing really"
Khuyết điểm: "Food was really bad might as well have junk food."
Khuyết điểm: "Food choices could be better."
Ưu: "Comfortable wide seats, good service"
Ưu: "The staff"
Khuyết điểm: "I thought the flight was fine :)"
Push back from gate on time ensures an early arrival at the airport in dubai :)
Airplane A380-800 is too big, fully booked. Too many people everywhere, which made me nervous due to Covid-19 infection risks. But food was good, and toilets were fine.
Emirates airlines does not inform there passengers of the required documents even at there counter in the start of the trip tell they don’t allow you to take your flight to the final destination. After that they say it’s not there Problem and you have to sort it out. Emirates is one of the worst airlines you can travel with.
Khuyết điểm: "Excellent"
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Ưu: "Flight duration, lay over and timings were convenient for us."
Khuyết điểm: "Broke my luggage"
Khuyết điểm: "Emirates allowed only 1 suitcase on return flight,going jfk -khi it was 2 pieces on return khi-jfk only one which i didn't know and never heard....how can i complain to Emirates please send me info..thanks"
Khuyết điểm: "Seating"
Ưu: "The crew in this sector is ALWAYS rude, and the food is substandard."
Khuyết điểm: "Better attitude from the crew, food quality needs improvement (substantial) and cleanliness"
Khuyết điểm: "Really, nothing"
Ưu: "The crew was helpful. Flights were on time."
Khuyết điểm: "The transfer in Dubai was to be made in 75 minutes to another terminal where the inter-terminal bus only comes every 40 minutes. Almost lost my connecting flight. Also, the seat on the FRA - YYZ leg was 23A. Couldn’t be reclined and had no leg space. Painful!"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "Crew was good. Food was good."
Khuyết điểm: "Time to board delayed. Delayed landing. The passengers bus in airport got malfunctioned which caused more delay to board on flight."
Ưu: "The flight was on time and the crew was nice."
Khuyết điểm: "The entertainment options and food were outdated and very much unpleasant."
Ưu: "Service on the plan was excellent. Food was delicious"
Ưu: "On time boarding . Crew was helpful"
Khuyết điểm: "Food was not satisfactory"
Ưu: "All good"
Khuyết điểm: "All good"
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "Flight departure on time and good food service"
Khuyết điểm: "Did not like the fact that I was not able to upgrade"
Ưu: "Service, atmosphere"
Ưu: "Airbus was comfortable. Entertainment was really great."
Khuyết điểm: "I wish there was more legroom."
Ưu: "Nothing. Bad crew."
Khuyết điểm: "No option for vegetarian food on the menu. I had booked vegetarian meal option when I booked tickets, but by the time they got to my seat, I was told there is no more veggie meal left.. it happened with both dinner and breakfast. I asked the flight attendant to substitute some fruits for the egg, so that I can eat something. They said at 30000 feet altitude, the options were limited. I told him, so are my options limited, and running out of veggie food is not my problem, when I had booked veggie meal at 30000 feet and a flight duration of 16 hours. The attitude of one flight attendant "Ahmed" was horrible. He was never helpful, mean to passengers and would not offer any solution to any problem... I was travelling with an infant, and he refused to fill a bottle of water to prepare milk, and said that I had to wait until they finished their ongoing service.."
Ưu: "The overall experience was good."
Khuyết điểm: "The non-veg food option was limited to a prawn dish only which may not be a good option for all. Should have a chicken or goat meat alternative."
Ưu: "Was overbooked from start -"
Ưu: "Love it"
Khuyết điểm: "It was amazing."
Ưu: "They were able to give me some medicine for my stomach ache and were so kind."
Khuyết điểm: "Nothing that I can say..."
Ưu: "Pleasant n Polite crew, good service"
Khuyết điểm: "No Leg room Bad food Delayed flight"
Khuyết điểm: "There was a minor issue with bus availability at DXB once we landed. Other than that, the flight was excellent."
Khuyết điểm: "Delays Always frustrating"
Ưu: "Good welcome and feeling comfort and safe and good lunch"
Khuyết điểm: "Nothing"
Ưu: "Better food Meals were bland"
Ưu: "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
Khuyết điểm: "Boarding process is the one area that could be improved."
Ưu: "Everything i mean whats there not to like ?"
Khuyết điểm: "The food looked so bad and tasted even worse. Very very poor quality of food. My daughter and I , both would open the tray and close it back. We ate only the crossiants and fruits. Emirates need to improve their meals."
Ưu: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Khuyết điểm: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."
Khuyết điểm: "I was given boarding card at Karachi airport to go to terminal B at gate 29, and at eleventh hour informed that flight was scheduled at Teeminal A at gate 11. The ground staff was not supportive at all and screamed at me on part of their own error. It was an horrible experience and I might not take Emirates flight."
Ưu: "Was a very average flight from Dubai to Kuwait nothing special."
Khuyết điểm: "After traveling for 19 hours from Washington DC to Karachi, , They lost by luggage. They asked me to come and collect it after 6 hours. Went to the airport could see my luggage sitting in the trolley but still made me wait another 3 hours. NO COMPENSATION / NO APOLOGIZES Going back from Karachi to Washington DC, passenger besides me had a child in his lap throughout the flight. That passengers arm and legs were in my part of the seat throughout the flight. I could not sit or eat or relax. The child in the lap kept on touching me and the food I had on the tray as was unable to eat it. I weigh 165 but the seats are so small that one has to struggle. When back Dulles airport, had to weight for 1.5 hours for the bag to arrive @ thanks to big jumbo A380 aircraft. First class were priority. They checked in first, got their luggage first on a different belt, rest were treated like third class people. Never wasting my $ in this airline."
Ưu: "Their entertainment system, meals and aircraft cleanliness"
Ưu: "Live the overall ecperience"
Khuyết điểm: "food"
Ưu: "Overall the service and food was nice."
Khuyết điểm: "I was not able to recline my seat, so did my daughter. This happened for the first time with Emirates. It was a 16 hrs flight and gave me back ache since the passenger in front kept his seat reclined all the time. it gave me less leg room as well."
Khuyết điểm: "Handling Flight delays Management"
Khuyết điểm: "There was no wheelchair available at Dubai airport."
Ưu: "Flight attendant service is spot on, quick and most of all, very friendly!!"
Khuyết điểm: "As for this particular flight, I wished they offered a premium economy class. It’s like your either rich or poor...economy or business class. To upgrade on this flight was $1850 each leg!!"
Khuyết điểm: "Connection time in Bangkok was very short due to late arrival. Transit security screening was backed up and no priority lanes were available for tight connections. Staff did not care about short connections and told me to just stay on line. Departure on aircraft was delayed, allowing me to make connection though delay was of listed on boards. I stressed and ran through the airport after clearing security for no reason if I had know the departure was delayed."
Khuyết điểm: "Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me with my email email@example.com Thank you. Mikyoung Seo"
Ưu: "The crew was the best I've ever seen! Went above and beyond to make our baby comfortable."
Khuyết điểm: "Nothing, it was do thoughtful!"
Ưu: "Food was good. Wine was better."
Khuyết điểm: "Couldn't get an aerobridge slot at BKK. Odd for the national carrier. Not great with bags, going down stairs, having to take a bus to the terminal."
Khuyết điểm: "The food quality was poor."
Ưu: "A young very professional crew made the journey a pleasant trip"
Khuyết điểm: "Nothing really"
Ưu: "The Crew was very Good and yes the seats were comfortable."
Khuyết điểm: "I think they did the great Job"
Khuyết điểm: "Flight 30 minutes late"
Ưu: "Great gate agents! Nice cabin crew. Good food. Great video selection. And the bag was there when I got to baggage claim!"
Khuyết điểm: "Absolutely nothing."
Khuyết điểm: "Everything was outstanding"
Khuyết điểm: "I did not take the flight since it was booked with wrong date and u refused to let me changed in24 hours although u did stated before booking that it can be changed without penalty"
Ưu: "I like respect that worker in airplane did it"
Khuyết điểm: "Food and price"
Ưu: "That we arrived"
Khuyết điểm: "Late start, messy boarding, late arrival, got water spashed in mu face and the attendant didn't even apologize, full buses to go to the terminal an long wait for luggage. Quite poor. Also no entertainment, but that's usual on this flight."
Ưu: "Food and service was great."
Khuyết điểm: "Old plane, headset did not work well."
Ưu: "Thai are so dependable and such lovely service. Nothing is too much."
Khuyết điểm: "N/A"
Ưu: "Plane was nice."
Khuyết điểm: "Food was horrible"
Ưu: "Short flight but full service with flat bed business class, was not expecting that!"
Ưu: "Typical domestic coach flight experience... but the price was right. Had good personal tv entertainment available... but it was a short flight. Bring your own ear-phones."
Khuyết điểm: "I was expecting some yummy Thai Food, but the food was strange. I eat everything... and I ate this food, but it was not good. The other 4 members of my family would not touch it. 2nd worst plane food in 200+ flights."
Khuyết điểm: "Nothing"
Ưu: "Very short flight"
Khuyết điểm: "N/A"
Ưu: "Excellent flight....painlessly"
Ưu: "Crew was very professional. A warm meal was a pleasant surprise on such a short flight."
Khuyết điểm: "Seat too narrow. I was in a bulkhead seat with solid armrests. It was the tightest seat I have ever experienced."
Khuyết điểm: "Hard to see screen for the movie. You see your own reflection too much. Flight was delayed a a half hour."
Ưu: "Value Friendly staff Cleanliness of plane"
Ưu: "Food served is nice especially the croissants"
Ưu: "The movie"
Khuyết điểm: "Late again byt not much"
Khuyết điểm: "Right from how rude the flight attendants are to how the ground staff can forget of something as basic as informing passengers that their flight has been delayed by 6 hours. Furthermore, the no one from the ground personnel to the flight crew have any answers to why passengers upon boarding their flight are kept waiting for an hour on the plane before actual take-off. While on flight, flight attendants initially refused to serve us food stating that we should've ordered in advance. This was NOT mentioned during booking & clearly stated that food would be served as complimentary as per any International flight. I've been flying international for the past 10 years & have never come across such an incompetent lot. This was our honeymoon trip to Thailand & we 'Thank' Thai Airways for ruining it. Will never ever make the mistake of flying with them. And will make sure our friends & family do the same."
Ưu: "On time and service"
Khuyết điểm: "Not much variety for music options in entertainment"
Ưu: "Whole experience was excellent"
Khuyết điểm: "No where to charger my phone."
Ưu: "nice crew"
Khuyết điểm: "very old style business class seats"
Ưu: "on flight entertainment made the long flight easier to deal with"
Khuyết điểm: "nothing everything was perfect"
Ưu: "Friendly staff and airport folk! Smooth and easy all around!"
Khuyết điểm: "Plane was late and no new time was announced. Boarding was like everyone for himself. Plane itself and crew were ok."
Khuyết điểm: "everything. forced me to move to a seat beside very near to the toilet just because they let a passenger sitting right in front of me stretch his leg and sleep well"
Ưu: "Boarding and in flight services"
Khuyết điểm: "Nothing in particular"
Ưu: "Everything ok But just Ok"
Khuyết điểm: "Bossy staff seemed to much trouble stretching your legs made you feel like you were in the way!!!!"
Ưu: "They provided metal cutlery for the meals (in plastic wrapping, just like with disposable plastic forks and such), which seemed like overkill but added a tiny touch of premium feel."
Khuyết điểm: "The in-flight entertainment system is kind of archaic, but it works."
Ưu: "Good boarding procedure except flight was late. Good crew, comfortable aircraft."
Khuyết điểm: "Bangkok Airport is hot and unpleasant. Flight left about 20 mins late."
Ưu: "Flight attendants were attentive. Meal OK. Drinks were plentiful!"
Khuyết điểm: "A bit delayed but frankly not bad for SE Asia"
Ưu: "Plane arrived on time and service was good!"
Ưu: "The service was very good. Friendly cabin crew & smooth take off & landing."
Ưu: "When boarding finally happened, it went quickly and efficiently."
Khuyết điểm: "We were delayed over an hour on our flight from Chiang Mai to Bangkok. There were no headphones for in-flight entertainment, so you could see it but not hear anything!"
Khuyết điểm: "Departure was delayed by 45 minutes so upon reaching Bangkok airport, I had to literally run to catch my connecting flight."
Ưu: "I love the Japanese style food as well."
Khuyết điểm: "Nil."
Ưu: "Crew and ground and lounge staff at BKK were excellent and really helpful."
Khuyết điểm: "Short flight of 1 hour 15 mins but no VOD at all seems a surprising thing these days."
Ưu: "Overall flight experience is good. Wish they had more veggie options in Business class"
Khuyết điểm: "Too much Thai. They switch off the entertianment 30 min before and then its all about thailand.."
Ưu: "The Flight attendants were nice and helpful"
Khuyết điểm: "Small confined seating area resulting in my hot tea being dumped into my lap as a result of the person in front of me reclining the chair"
Ưu: "Fast in flight service and good entertainment options for a short flight."
Khuyết điểm: "Boarding was delayed about 30 minutes, but that happens with every airline from time to time."