Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Kiev
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Không có chuyến bay trực tiếp nào cho đường bay này mà được liệt kê trên KAYAK, thời gian bay nhiều chặng ngắn nhất là 16h 30m
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Việt Nam có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Việt Nam trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Khuyết điểm: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Ưu: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Khuyết điểm: "Nothing Better than average flight"
Ưu: "Kindy flight attedances,,smooth boarding,,delicious food"
Khuyết điểm: "Nothing"
Khuyết điểm: "Flight way too cold"
Khuyết điểm: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Ưu: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Ưu: "Got bumped to Business Class"
Ưu: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
Khuyết điểm: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Ưu: "Great service always smiling, flight on time, overall a great way to fly."
Ưu: "So good to get on a flight where I can fit in the seats..."
Khuyết điểm: "The desserts. The bun."
Ưu: "Spacious economy class seating and great service"
Ưu: "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
Khuyết điểm: "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."
Ưu: "The main course"
Khuyết điểm: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
Ưu: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Khuyết điểm: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."
Ưu: "Staff worked very hard and were very helpful."
Khuyết điểm: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
Ưu: "great crew service. my first time flying with singapore airlines. they delivered!"
Khuyết điểm: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Ưu: "United miles."
Khuyết điểm: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Ưu: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Khuyết điểm: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"
Ưu: "All the crews were friendly and helpful!"
Khuyết điểm: "I wanted to watch Hindi movies with subtitles..."
Ưu: "Excellent crew services"
Khuyết điểm: "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."
Ưu: "Best Inflight Service Best Inflight Food Best Lounge"
Ưu: "I liked there was entertainment"
Khuyết điểm: "It was an old tired plane"
Khuyết điểm: "too long a flight 17 hours from SFO to Singapore"
Ưu: "Amazing service and comfortable lay flat bed"
Ưu: "Food was good"
Ưu: "Crew was very friendly and good service."
Ưu: "the flight time was quick , by the time you took off you practically were preparing for landing"
Khuyết điểm: "nothing disappointing"
Ưu: "I always felt attended to, great customer service, clean and best bang for your buck"
Ưu: "Singapore crew are on their feet and working for the entire flight. Great service!"
Ưu: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Khuyết điểm: "Nothing"
Ưu: "Polite crew took good care of my needs"
Khuyết điểm: "Food was really bad could do better . Movies were not as current but a good collection."
Ưu: "everything, excellent job"
Ưu: "my wife had injured her ankle on our trip. as a result she was walking with the aid of a cane. the crew anticipated her needs and asked her to board early without us requesting."
Ưu: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ưu: "Food was excellent, timely departure and arrival"
Khuyết điểm: "Crew was not as friendly as I'm used to."
Ưu: "Exceptional service!"
Khuyết điểm: "There should always be a vegetarian option on the set menu. I didn't realise I would need to pre order my meal for this."
Khuyết điểm: "All"
Ưu: "Hot/Cold towels, great movie selection, more space, good meals"
Ưu: "We love travelling Singapore Airlines and always try to travel with them if we can"
Ưu: "It's good that they have vegeterian options"
Khuyết điểm: "Indian food was stale"
Ưu: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Khuyết điểm: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Ưu: "Extremely polite flight crew"
Khuyết điểm: "-The food was pretty bad -The movie sound quality was bad, and the subtitles didn't work -Not much leg room"
Ưu: "It was convenient"
Khuyết điểm: "The seats were so hard I had to sit on a blanket and have a cushion behind. The entertainment was poor and the system was old."
Khuyết điểm: "charge a few $ more but serve some food on a 5 hour flight. very cold feeling"
Khuyết điểm: "The crew members is not very detail oriented. Almost forgot to give our whole row of people without dinner. Don't they remember where they left off sheesh. I work at a hotel before and customer service all my life, I don't think I will make that mistake."
Ưu: "Very comfortable and enjoyable flight"
Khuyết điểm: "Food"
Ưu: "Everything great!"
Khuyết điểm: "~"
Ưu: "Seat comfortable"
Khuyết điểm: "Qatar Airways... Never to expect more"
Ưu: "Empty plane."
Khuyết điểm: "Service very reactive, particularly with so few passengers."
Ưu: "The plane was new and spotless, the crew did everything possible to make the flight great. Food service, and Wine and Cocktails were always served with a smiling face and it made you think of flying many years ago. Service cleanliness of the restrooms and staff were top notch"
Khuyết điểm: "Nothing really."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "I liked everything. Plane ride was nice and I felt welcomed. Had a good experience."
Ưu: "Friendly Crew, good entertainment possibilites."
Khuyết điểm: "Everything has a plastic holding purse."
Ưu: "Crew was nice, attentive and very helpful"
Khuyết điểm: "More leg room"
Ưu: "Short 4 hour flight, full - not one open seat Yet, the crew was super nice and efficient."
Ưu: "Crew was friendly."
Khuyết điểm: "Food"
Ưu: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Khuyết điểm: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Khuyết điểm: "TOOO long."
Ưu: "They are the best"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Khuyết điểm: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."
Ưu: "I got an aisle seat. Bathrooms were not bad in terms of cleanliness."
Khuyết điểm: "Service was ok. I was forgotten to be served items that other passengers were given. Seating ended up being kind of cramped as passenger in front was relaxing a bit too much. Entertainment was ok."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "The flight crew was very friendly and helpful in getting you settled on the flight"
Khuyết điểm: "Boarding was a bit Hectic in Bangkok."
Ưu: "Service, entertainment, crew were all excellent!"
Khuyết điểm: "Flight length"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "I was already travelling 5000km so I didn't notice anything"
Khuyết điểm: "Turbulences ... but it's ok."
Khuyết điểm: "Haven't made it yet due to schedule change. 12 hour wait in airport."
Ưu: "Every thing is good in Qatar airways"
Khuyết điểm: "Plane was full with some annoying passangers near me. The plane was not very new/clean."
Ưu: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."
Ưu: "I love this app , it's awesome it's save my money and time"
Khuyết điểm: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."
Ưu: "The Plane was good but not updated with new data"
Khuyết điểm: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"
Ưu: "It was a direct flight with good food and movies to choose from"
Khuyết điểm: "Small cramped seats in economy"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Khuyết điểm: "Nothing"
Ưu: "Service is fantastic. Comfort in business class. Great food. You can't ask for nothing better. The lounge in Doha is breath taking."
Khuyết điểm: "Luggage items are missing."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Khuyết điểm: "delayed flight"
Ưu: "The food and service was great"
Khuyết điểm: "The bathroom could be cleaner :)"
Ưu: "The hotel stay was haven on earth. The ride from hotel to the airport was excellent."
Khuyết điểm: "Nothing Everything was the best"
Ưu: "Staff was excellent"
Khuyết điểm: "More selection or choices like international food not like focus on Indian food"
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Khuyết điểm: "We sat on tarmac for 3 hours with no explanation from the crew or cockpit. Because of the delay, everyone missed their connections in Doha. The crews could have jet a couple of the flights a little longer for people to make their flights. The desk was filled with people and was very chaotic. There were so many people working there but no one could give you a straight answer so it was very confusing. I had to wait at the airport for 4 hours to get it sorted and was given a food voucher for $50 for the entire stop over. I asked about a flight voucher and they laughed and said they didn't do that even though they were the ones at fault. The crew was nice and the food was good but I will never fly quatar airways unless they remedy the situation."
Ưu: "I slept most of the flight and awoke to the smiling faces of the flight attendants."
Khuyết điểm: "Long time to check in. Not the airlines fault. Passengers had so much luggage, I didn't think the plane would leave the ground. There should be a line for people who travel light."
Ưu: "Comfortable wide seats, good service"
Ưu: "Crew courtesy."
Ưu: "It was on time."
Khuyết điểm: "The extra leg room seats I purchased where not as advertised. There was an entire row on front of the that was not pictured on the web diagram."
Ưu: "Crew amazing."
Khuyết điểm: "Food variety should be increased."
Ưu: "On time. Very professional. Staff works hard. This was the longest flight I’ve ever done; 16.5 hrs and I can’t tell you how great everyone at Cathay Pacific was. They made a difficult flight quite bearable. That’s saying something."
Ưu: "The crew were amazing and attentive."
Khuyết điểm: "3 hours delay for a flight of 1 h 45 min"
Khuyết điểm: "The flight was three hours late."
Ưu: "Amazing crew. Very attentive and great service. Wonderful flat bed seats"
Ưu: "Reverse herringbone seating is always one of my business class seating favorites. The crew was quick and efficient. We arrived on time for both the outgoing and return flights."
Khuyết điểm: "Food was lacking. Our outgoing flight had much better food than our return. For example, they provided two or three snack options on the outgoing flight. They only had an asian soup for our return. Since we left at 1:00 am, I slept through the dinner and woke up about six hours later quite hungry."
Khuyết điểm: "They did not provide water very frequently in flight. Food was satisfactory."
Ưu: "Friendly and efficient staff."
Ưu: "Reasonable leg room in the economy"
Khuyết điểm: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
Khuyết điểm: "Slow and old entertainment system. Bad seats"
Ưu: "Over all the customer service was accommodating."
Khuyết điểm: "Never received a notification for flight delay. Online communication was never established"
Ưu: "The overall boarding arrangement is smooth. Crews are friendly."
Khuyết điểm: "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."
Ưu: "Excellent meals, excellent entertainment system, great staff"
Ưu: "The staff and there were great movies on the flight."
Khuyết điểm: "That you had to special order vegetarian options or they wouldn’t have any sometimes, and I couldn’t online check in so I couldn’t make the special order."
Ưu: "Other than loading and lack of information, the in-flight service was world class."
Khuyết điểm: "Four travelers were seated in 4 different areas on flight from Hong Kong to San Francisco flight. Three of us of us were senior citizens. Two had disabilities and were.not accommodated in any way by Cathay Pacific (CP) while loading in the four areas of the plane. Those of us that we're physically able could not help those with mobility issues because of the proximity of the seating, I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well. I traveled internationally to Asia three times now on CP and the first two were excellent. In the past had had flown other carriers on out trips to asia. This experience on this flight was beyond bad. I had plan on several more trips to Asia the next three years, and I will say that at this point, I will not fly CP again. Something needs to change. A call to me is in order. I witnessed several gaps in CP systems and other issues with training the staff. Your survey did not specify the flight crew. Except for the loading issues and the lack of information about Customs being.closed at SF, the service was world class...what I had come to expect from CP"
Ưu: "Helpful and friendly crew"
Khuyết điểm: "never enough leg room in economy!"
Ưu: "The crew is so nice!"
Khuyết điểm: "Same seat selection issue."
Ưu: "Not much to like particularly for this flight."
Khuyết điểm: "The crew was a bit rough."
Ưu: "The flight attendants in the airplane, both going and coming back to my destination were very nice. I really appreciated their hard work and attentiveness."
Khuyết điểm: "At the HK airport the lady attending the check in, I believe her name is Tammy, I could not understand exactly what she was asking me to do because her voice was so low and her English was not clear. When I did not comply to what she was asking she very rudely did what she was asking me to do yet I could not hear or understand her. She even rolled her eyes. Very uncalled for and rude."
Ưu: "The crew was polite, caring and friendly towards passengers. I had a pleasant time during the long flight. The food options were good."
Khuyết điểm: "Cup noodles were not really a good snack idea given the fact that we were sitting in a closed environment. The smell was too much for such a long flight..."
Khuyết điểm: "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."
Ưu: "Brand new A350-900 airplane. Better movie selection. Nicer bathrooms."
Khuyết điểm: "No more advanced seat selection except for an additional $180. No more serving wine and beer with dinner although I think its still available on request. A lot more screaming kids on the flight. Cathay is becoming more like the budget Chinese airlines. Sad."
Ưu: "Very good service. Professional and friendly"
Ưu: "The seats were comfortable in both flight , HK airport is clean , washroom are clean ,"
Khuyết điểm: "The costumer service of pasific airline in HK airport and in Perth airport , were not skilled , I asked them many time if they can help me in my 10 hrs waiting time in HK airport with a food voucher or access to their lounge for rest and fresh in up , they said you bought your ticket this way and you accepted it , no voucher no access to lounge unless if you are business or first class !!"
Ưu: "Great service from flight attendants."
Ưu: "Friendly and helpful crew. The food was pretty good and the flight was so smooth that I slept for about 10 hours of our 16 hour flight. Can't wait to fly Cathay Pacific the next time I fly to Asia!"
Ưu: "Improve quality of the food."
Ưu: "Speed of the plane Food choices Crew"
Khuyết điểm: "Seat comfort and leg room of economy class cleanliness of the toilet during flight"
Ưu: "On time. The crew on"
Khuyết điểm: "No inflight entertainment. Zero. Bad. Crew is not as nice as Cathay Pacific. English not as good."
Ưu: "Decent crew"
Khuyết điểm: "Bad food"
Ưu: "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"
Ưu: "My husband fainted twice and they are so nice to accommodate my husband to the first class section so he can rest and sleep well! Amazing crew and I thank each and every one of them for their concerns and kind heart!"
Ưu: "TV controls user-friendly. Many choices."
Khuyết điểm: "Cramped seats, especially when people in front lean back."
Ưu: "The crew was polite and efficient."
Khuyết điểm: "I had requested special vegetarian meal. Although I did receive this meal, it was barely a meal, the full course was not provided. Only the main course and salad was provided. The bread(bun) and dessert were missing. It's not clear to me why vegetarians would be deprived of a full course meal."
Ưu: "Thank you for your services."
Ưu: "Pilots were great! Flight staff didn't seem to care much. Didn't hand out water or juice. When asking for it it seemed like a problem. Wasn't impressed."
Khuyết điểm: "The first flight to Hongkong was delayed for 1 hour, so the connecting flight to London was change to a flight 10 hours later. Then that 2nd rescheduled connecting flight moved 10 hours later was AGAIN delayed!!! Wasted 1 day that would have been spent nicely in London. What a way to ruin our London vacation by Cathay Pacific."
Ưu: "Amazing flight! Continue to serve pleasantly to all passengers"
Khuyết điểm: "Where to begin....The flight was delayed an hr leaving Hong Kong. Then we were rerouted without notice to Newark International. Upon landing and changing our plans, we were told we were actually proceeding to our original destination in JFK. However, we have to wait for a new crew and we're stuck on the tarmac, on the plane for additional couple hrs. The experience was very aggravating, especially after such a long flight. Additionally, I find Cathays lack of transperancy with their customers very unprofessional. Sad as this is my preferred airline to flight but will take this into account for future bookings."
Ưu: "The crew was more than accommodating. The little amenities helped for such a long flight."
Khuyết điểm: "16 hours in economy. There is no way to be comfortable on any plane."
Ưu: "The entertainment offering is excellent and the flight schedule into Sapporo is ideal."
Khuyết điểm: "Staff are not as friendly and knowledgable as other airlines I have flown in Asia. Staff need to take control of the plane and have people prepare for take off a lot quicker than they do. I only experience this with Cathay and not other Asian airlines."
Khuyết điểm: "Need a little extra leg room"
Ưu: "This is a new Airbus very similar to Boing 777. All seats in Business class are isle seats. I also needed assistance which was also excellant cutting my time in Hong Kong from 1-1/2 hour to less than 1/2 hour."
Ưu: "Shorter flight airplane much nicer"
Ưu: "Cathay Pacific is an amazing airline with the best economy service and best in-flight entertainment I've ever encountered. They really make you feel comfortable on lengthy trans-Pacific flights, and their hub in Hong Kong is spectacular."
Khuyết điểm: "Nothing"
Ưu: "I had difficulty finding my booking reference on cathay website until it was very late. I am marco polo member but that was picked up late so my meal preferences were not picked up. Also we had pork sausage for breakfast to me one of the items tasted sumilar to beef and not pork. I would prefer that all meat sources be listed so i can make an informed choice"
Khuyết điểm: "See above otherwise it was good"
Khuyết điểm: "Flight in hongkong had a 10 hour layover and I was not helped with the hotel fees. Landing in JFK my flight was delayed 3 times then finally cancelled. I was asked to go to LGA for an 830 flight to PIT. The airline did not help cover any transport fees (IT WAS $14 USD!) Seriously?! And the bags did not get changed to the other terminal. Once I got to LGA my flight was cancelled and I was rebooked for the next morning. The airline did nothing to help me with a hotel or transport, absolutely nothing. I arrived at the airport for the 12:30 flight but that was delayed until 2:30 then 3:30 then 4:30 and eventually took off at 5:30. I was given no sympathy from any of the staff I interacted with. Everyone was rude to me, I did my best to remain civil and did not at anytime raise my voice. Although, looking at other customers it seems if I had made a fit or raised my voice I would have gotten better service. Absolutely ridiculous, I am never flying cathay again."
Ưu: "The cabin service was just excellent and I felt very comfortable throughout the whole journey."
Ưu: "The aircraft is a marvel."
Khuyết điểm: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."
Khuyết điểm: "everything...terrible airline"
Khuyết điểm: "delayed flight management"
Khuyết điểm: "Everything was good"
Khuyết điểm: "nothing"
Ưu: "Seats were confortable, new plane, the crew was attentive, food was great."
Khuyết điểm: "Need to update the movie library, the category with the new movies is probably a year or morw old."
Ưu: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Khuyết điểm: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"
Ưu: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."
Ưu: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Khuyết điểm: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."
Ưu: "Food, clean plane, Nice staff"
Khuyết điểm: "Flight delayed missed connection lost bag"
Ưu: "The food was great for airline food."
Khuyết điểm: "I didn’t get upgraded to 1st class. ☺️"
Ưu: "The bathroom was clean in the beginning of the flight. Speak some English ."
Khuyết điểm: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."
Ưu: "Food excellent,crew are friendly, polite."
Khuyết điểm: "Nothing"
Ưu: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Khuyết điểm: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."
Ưu: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Khuyết điểm: "The difficulty I encountered in discovering and finding my boarding gate in Boston."
Ưu: "Friendly and helpful flight attendants, delicious food, great movie selection."
Ưu: "On time, hard working staff."
Khuyết điểm: "The usual dislikes: economy seats, crying babies, body odor of other passengers."
Ưu: "didn’t like anything"
Khuyết điểm: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."
Ưu: "The best trip! Thk"s! Good luck,T.Airlines!"
Khuyết điểm: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "Excellent service, food, and entertainment options!"
Khuyết điểm: "The flight was canceled!"
Ưu: "They crew were very pleasant and polite. It was one of best flights I have had."
Khuyết điểm: "They're wasn't anything I didn't like."
Ưu: "Turkish Airlins is so wonderful, and I really appreciate being treated like a human being at IST (unlike Schipol, De Gaulle, other airports to connect at around Europe)."
Ưu: "It was a short flight. Lemonade"
Khuyết điểm: "Sears in Boeing 777-300 are amaño and marroquí, Edith feedback space and unconfortable, worse if being sittedbin the Baco of the aircraft rows 40 yo 54"
Ưu: "Arriving safely"
Khuyết điểm: "Seats horrible, food not eatable, poor service"
Khuyết điểm: "The service was very professional."
Khuyết điểm: "All was fine."
Ưu: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Khuyết điểm: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"
Ưu: "Freebies gifts"
Khuyết điểm: "Nothing"
Ưu: "Early arrival by full 30 minutes--great."
Khuyết điểm: "Crying babies, but not airline's fault."
Ưu: "I liked it that I was able to check in online and choose my seat."
Khuyết điểm: "My trip from Zurich to Istanbul would have been okay if it weren't for the screen that was not working. It did not work and I hated not having to do anything else besides eat and sleep."
Ưu: "Average good service, food"
Khuyết điểm: "Entertainment. Poor movie choice, headphones not good"
Ưu: "Food, entertainment, and crew were great!"
Ưu: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."
Khuyết điểm: "Not having a jet bridge and having to board a bus to get to the plane."
Khuyết điểm: "Staff was rude, was so bad cannot even use word customer service to describe it"
Ưu: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"
Ưu: "The flight attendants were pleasant and very attentive. Great meals."
Khuyết điểm: "Had trouble with the seat leaning back on one of glights"
Khuyết điểm: "Everything was really good"
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "A great crew"
Ưu: "Aside from the crew and their patience, nothing"
Khuyết điểm: "Everything aside from the crew"
Khuyết điểm: "No TV's, but ok it was a short flight."
Ưu: "Food was excellent. Service was awesome."
Khuyết điểm: "Nothing."
Khuyết điểm: "We stayed on plane for long time before it took off, and we arrived late, food was not good"
Khuyết điểm: "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"
Ưu: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Ưu: "Staff were polite"
Khuyết điểm: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Ưu: "Crew is excellent, polite and personal!"
Khuyết điểm: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Khuyết điểm: "It's KLM. What else do you need to know."
Ưu: "Nice crew, good food."
Khuyết điểm: "Both bathroom were not working in business class area."
Ưu: "very nice crew"
Khuyết điểm: "my bagfage was lost"
Ưu: "Newer plane, crew was amazing, seats were adjustable"
Ưu: "The aircraft"
Khuyết điểm: "No overbooking next time!"
Khuyết điểm: "I congratulate the KLM crew!"
Ưu: "Crew was great and helpful despite oversight in my special meal."
Khuyết điểm: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Ưu: "Friendly crew, upgraded seat was worthwhile"
Khuyết điểm: "More snacks in between meals,"
Ưu: "The crew"
Khuyết điểm: "Seat comfort"
Ưu: "Overall KLM experience is good"
Khuyết điểm: "Food quality was mediocre for a business class flight."
Ưu: "Everything was good except for the entertainment consul for one of our seats."
Khuyết điểm: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Ưu: "the crew was nice"
Khuyết điểm: "Seat confort on long flights, leg rooms,"
Ưu: "The flight arrived a few minutes early."
Khuyết điểm: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Khuyết điểm: "Turn the lights on early making it hard to sleep"
Khuyết điểm: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Ưu: "MCR airport Mert & Greet parking was smooth and efficient."
Khuyết điểm: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Ưu: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Ưu: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Khuyết điểm: "infotainment was down. Lost my luggage the flight was delayed"
Khuyết điểm: "N/a"
Ưu: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Khuyết điểm: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Ưu: "Friendly attendants. Decent food, and frequent snacks and beverages."
Khuyết điểm: "No charging ports for electronic devices."
Ưu: "Overall everything was ok."
Khuyết điểm: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Ưu: "Fabulous trip with friendly, helpful staff"
Khuyết điểm: "Nothing"
Ưu: "Food was good and crew members were very nice"
Khuyết điểm: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Ưu: "Friendly staff, good service and on time departure/arrival."
Ưu: "Bording was good and general flight ok"
Khuyết điểm: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Ưu: "The staff was extremely pleasant. Food was good!"
Khuyết điểm: "Have no complaints"
Ưu: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
Ưu: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Khuyết điểm: "Nothing to be honest . All positive."
Ưu: "Thankful for coffee being served without charge. Not all airlines do that."
Ưu: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Khuyết điểm: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Khuyết điểm: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Ưu: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Khuyết điểm: "The entertainment was quite dated and didn't have new movies etc"
Khuyết điểm: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Ưu: "They were awesome."
Ưu: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Ưu: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Khuyết điểm: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Ưu: "Flight was efficient enough and staff were friendly."
Khuyết điểm: "It was delayed quite a bit and more on-time updates would have been appeciated."
Ưu: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Khuyết điểm: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Ưu: "Excellent service, excellent food."
Ưu: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Khuyết điểm: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
Ưu: "Crew was excellent"
Khuyết điểm: "Economy was very tight! Seats were uncomfortable"
Ưu: "KLM food and service are great"
Ưu: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"
Ưu: "Service of the staff was great"
Khuyết điểm: "Turbulence, with all our technology we still cannot avoid this?"
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