Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Ma-đrít đến TP. Hồ Chí Minh
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Không có chuyến bay thẳng nào cho đường bay này trên KAYAK, thời gian bay của chuyến bay nhiều chặng ngắn nhất là 15h 50m.
Trong 3 ngày qua, vé một chiều rẻ nhất đã được tìm thấy ở Turkish Airlines (10.786.569 ₫) và Etihad Airways (11.016.559 ₫), và vé khứ hồi thấp nhất đã được tìm thấy ở Turkish Airlines (16.191.352 ₫) và Nhiều hãng bay (16.421.343 ₫).
Khi bay ra khỏi Ma-đrít bạn sẽ sử dụng Ma-đrít Barajas, thường được nhắc đến với tên gọi Sân bay Ma-đrít. Bạn sẽ hạ cánh tại TP. Hồ Chí Minh, còn được gọi là Sân bay TP. Hồ Chí Minh.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Ma-đrít đến TP. Hồ Chí Minh.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến TP. Hồ Chí Minh từ Ma-đrít có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến TP. Hồ Chí Minh với một hãng bay và chiều về bay đến Ma-đrít với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến TP. Hồ Chí Minh từ Ma-đrít tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "Food"
Ưu: "So welcoming and so caring"
Khuyết điểm: "Food"
Ưu: "Seat comfortable"
Ưu: "La tripulación excelente y nos dieron un obsequio"
Ưu: "Excellent service provided by crew"
Khuyết điểm: "Food needs improvement"
Khuyết điểm: "Crew needs more booster, perhaps? so they can share some smiles and warm gestures like what we experienced during flight from Singapore to Doha. Ability to choose kids' meal 24 hours before flight. we don't know the avail menu, hence we ordered on outbound only, unable to change afterwards."
Khuyết điểm: "I was not able to fly"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "Convince, as this is good direct flight from Nagpur."
Khuyết điểm: "Improve quality of crew and service from Doha to Nagpur sector."
Ưu: "The crew was polite and professional"
Khuyết điểm: "The food was disgusting The plane is dirty The bags are treated badly"
Ưu: "Very nice aircraft , crew, and supplies"
Khuyết điểm: "Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Everything was just average to poor."
Khuyết điểm: "Baggage was not handled properly. Food is just average. Crew looked very tired, they are probably too much overloaded with work and the airline has poor scheduling of shifts for their crews."
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Ưu: "New plane and Q suite was excellent"
Khuyết điểm: "The AVML selection could be better"
Ưu: "They are the best"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Food , Crew , Plane, Cleanliness and Entertainment were good."
Khuyết điểm: "Didn't like the fact that I was never notified through email that the flight was from a different , newer airport in Islamabad. Originally my booking was from Benazir International Airport Islamabad but on the day of flight when I went to that airport , it was totally closed for operations and flights. And I asked people in the street e.g taxi drivers etc which airport my flight could be from. They told me that a new airport in Islamabad had become operational and my flight could be from the newer airport. I went to the new airport but I was late for boarding because my time was wasted in going first to the Benazir International Airport and then rerouting to the new airport. Fortunately the fight from Islamabad to Qatar was delayed and I was able to make it to the boarding and flew from Islamabad to Doha."
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "This flight failed its purpose of getting me there on time. The delay was not due to inclement weather. Paid more than other airlines charged to get a quick flight but ended taking longer than other flights."
Khuyết điểm: "The flight left JFK almost an hour late so I missed my connecting flight to Kolkata. Was supposed to arrive Saturday morning for my Father’s funeral but would not make it on time now. A wasted and very disappointing trip! I bought a ticket which would get me there quickest but instead had an extra 8 or 9 hours with an extra stop in Mumbai and layover of 5hrs!"
Khuyết điểm: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."
Ưu: "Small airport"
Khuyết điểm: "Transfer is inconvenient."
Ưu: "Excellent service. Flight on time."
Ưu: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Khuyết điểm: "N/A"
Ưu: "The aircraft from US to Qatar was upgraded and looked new. I love the new on demand video streaming, the touch controls are precise and better than previous version"
Khuyết điểm: "I wish the airline was a bit more organized with boarding. I saw people with other zones boarding even when they were not called. The air hostess was friendly but I kinda got a feeling that she is doing me a huge favor when I asked for something more."
Ưu: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Khuyết điểm: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."
Ưu: "All the services were excellent. From the checking-in to the boarding. The flight crew could not have been more helpful, courteous and polite. Food was great on board."
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Khuyết điểm: "Lack of internet access is not acceptable during long flights."
Ưu: "Friendly crew, good entertainment options"
Khuyết điểm: "Nearly empty flight and twice got assigned seat in very front with screaming child. Going had to move to nonreclining seat after 1st 12 hour flight. Assigned last seat in plane going even though short layover - had to run after 12 hours on plane since got last bus to terminal and waited, waited, waited for final passengers, not fun. Way back flight changed and no accomodation made (a lounge, room, anything) for 7.5 hour layover "you'll just have to hang in there" in middle of night even though others on my tour with same issue in dubai got a room included. With added stress of going through qatar which i booked because of longer layover so wouldnt miss connection just before political decree announced, i will do anything to avoid qatar again despite the very friendly crew. And having to wrap my camera equipment to check it, get extra insurance, such a pain."
Ưu: "It was excellent."
Khuyết điểm: "It was excellent."
Ưu: "Could have done without the awful sexist ads they play on in flight entertainment."
Ưu: "This flight had one of the best selections of movies I've seen on a flight.....a damn good thing given the 15-hr duration of the flight. I had so many screaming babies around me that the flight attendants helped me to move to another part of the plane. They were incredibly sympathetic and accommodating. Airlines from the USA could learn a thing or two from Qatar Airlines."
Khuyết điểm: "Small seats (I'm fat, so this is my problem really)."
Ưu: "A couple more inches leg room than most airlines was welcome, They airline and crew were very good and the Doha airport very nice."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Khuyết điểm: "no one came to help even after asking for assistance"
Ưu: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."
Khuyết điểm: "Was forced to purchase a return ticket or was not allowed to board the plane. Had to pay 850.00 dollars. In process of requesting a refund."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "The crew was professional and friendly. The flight was on time."
Khuyết điểm: "The plane was not as clean as the one from Doha to New York. The first movie that was played was inappropriate for children under 16 years old."
Ưu: "Comfortable wide seats, good service"
Khuyết điểm: "Maybe the food"
Khuyết điểm: "Nothing"
Ưu: "movies were good."
Khuyết điểm: "14hour flight and you cannot give terrible food. You should know that. Although, a crew member did give extra food i request for a thing I liked."
Khuyết điểm: "The food in economy class and the lack of interest of the air hostesses."
Ưu: "nothing much"
Khuyết điểm: "One stop would have been better"
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Khuyết điểm: "The crew service is very bad, they are rude. And the thing from dubai to Hyderabad one of the attendants doesn't even help with the luggage, don't close the top shelf behaved as if untounchavility prevailed which Is very bad"
Khuyết điểm: "Seating"
Ưu: "The seat was not up to the usual Emirates business class standard. The lights were never completely dimmed."
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "Kind and very helpful."
Khuyết điểm: "A little more room for people with weak legs."
Ưu: "Crew was ok Food was good Seats were comfortable"
Khuyết điểm: "Overall was good and we definitely travel again"
Khuyết điểm: "There is nothing to improve. I wish other airlines can learn from them."
Ưu: "The crew were nice and boarding was smooth"
Khuyết điểm: "the main meal was good, but it didn't come with much more. It didn't have water, dessert, or a side dish, it only came with the main meal, a piece of bread, and butter. The chair was not that comfortable, I've had a better sleep on other airlines for the same flight."
Khuyết điểm: "Food"
Ưu: "Entertainment system has a great selection, leg space even in economy is big enough."
Khuyết điểm: "Definitely food, mozarella sandwich was of very poor quality. Also after serving food, it takes them 2 hours to collect trays so you get stuck on your seat and can forget about toilet :("
Ưu: "The crew was fantastic. The food was good for airline food."
Khuyết điểm: "The seats were narrow and seemed a bit smaller than usual."
Ưu: "comfortable seats and entertainment system"
Khuyết điểm: "the food wasn't so good and I expected more from an Emirates flight"
Khuyết điểm: "Almost all the flights I take out of Cairo leave late, not sure if this an airport issue or what but it is very stressful to have boarding go so slowly and to have the plane take off over an hour late. This has now become "the norm". Please make better efforts to leave ON TIME!"
Ưu: "Professional behavior of staff and overall cleanliness."
Ưu: "It’s no choices small portion"
Khuyết điểm: "No taste a"
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "It was unlike any other flight. It’s a luxury in air. Seating was so comfortable, lots of space to move around. Great perks for a 14 hours trip."
Khuyết điểm: "Nothing"
Ưu: "Great and friendly cabin crew. Lots of movies to chose. Food was great."
Khuyết điểm: "All was great"
Ưu: "I like food and spacious seats, make journey comfort"
Khuyết điểm: "TV movies were outdated,"
Khuyết điểm: "My entertainment system was not working and the crew wasn’t very helpful about it."
Khuyết điểm: "Nothing"
Khuyết điểm: "I could not pick my seat in advance. It wasn’t clear while booking that this was the case with emirates. They had fees to book a seat in advance. I could only pick my seat when online check in was allowed. It was important for me to have a good seating option on 14hr flight."
Khuyết điểm: "They missed me for breakfast despite my being awake and trying to get their attention. Then they ran out of one of the choices for both dinner and breakfast. This despite the plane being less than capacity. Also there were so many empty seats in the back but I noticed that some people were still being packed in like the flight was full. Emirates should do a better job of assigning seats to make as many people comfortable as possible."
Ưu: "Every thing was good"
Khuyết điểm: "The fact that I didn't fly due to ill health and got no refund"
Ưu: "Typical standard up to expectations Emirates flight overall."
Khuyết điểm: "Delay at taxi while arrival. 20min waiting time at DXB for the arrival taxi."
Ưu: "Every thing about Emirates was first class Including the CREW!!"
Khuyết điểm: "It was a bit too cold but it did get better afterwards"
Ưu: "The service we received from crew was excellent"
Khuyết điểm: "Actually we enjoyed everything about emirates"
Ưu: "The in-flight service of Emirates Airlines is superb and Flight Attendants as helpful, courteous and diligent in their duties. I highly admire their professionalism and client service."
Khuyết điểm: "None"
Ưu: "Emirates is always the best."
Khuyết điểm: "On longer flights, they always take your blanket 30 min before you land. I am very cold and tired and cranky at the end of a long flight. I understand they do this to reduce the work they need to do before the next flight, but it still makes me sad."
Ưu: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour was good."
Khuyết điểm: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well. This is true of both onward and return journey."
Ưu: "Overall ok"
Khuyết điểm: "Food options for AVML or VML pretty sad for options , taste and service too. even after ordering AVML all across the cabin crew was going thru major issues with finding the food for me for AVML food got served after they served everyone on the flight. lot of effort made by the crew but cant blame them for it. Indian food / Vegetarian meal / Asian vegetarian Meal options are varied and can be filtered to basic but classic food options that can make not just me but there are lot of people like me have a good experience with food. even the fruit platter ordered was not appealing."
Khuyết điểm: "Everything"
Ưu: "Comfort, friendly crew, excellent service. Good food"
Khuyết điểm: "Nothing"
Khuyết điểm: "Screaming kids the entire 14 hours. The staff should have at least spoke to the family and kindly asked for them to take care of calming the child down. Instead, he screamed the entire flight and did as he pleased, with no regard to any of the customers on the flight."
Khuyết điểm: "Missed flight because checked bags took to long to get back"
Ưu: "Excellent highly diverse crew. Good food. Very comfortable. Fantastic entertainment selection."
Khuyết điểm: "Expensive. Great to have wifi for nominal fee but problems getting and maintaining connection."
Ưu: "I enjoyed the entertainment selection on board, as well as the food. It was quite tasty and fresh."
Khuyết điểm: "The crew were not very responsive to passengers' requests. I wanted to have some water, and called for one of the cabin crew, but they didn't bother to answer."
Ưu: "• Food was good •The flight was comfortable and I felt saved •The crew was very nice •The flight was cheap compared with service •The entertainment was excelent but you need to add more songs from Africa ."
Ưu: "By far the best airline, from service to quality, all around awesome."
Khuyết điểm: "No one weighted my cabin bag while checking in. Before the security control, Emirates ground staff stopped me and weighted my cabin bag that was 8.4, around a kg extra. They didn't allow me boarding until I threw 4 shirts to the garbage and I reduced the weight. Staff was just unbelievably rude."
Ưu: "Everything is wonderful"
Khuyết điểm: "Tight Economy Class seats"
Ưu: "All was great ! Hope i'll be able to try the business class one day !"
Khuyết điểm: "food"
Ưu: "Lovely online and phone customer service reps. Comfy flight with good entertainment (tv)."
Khuyết điểm: "My baggage (x3) was delayed 3 days, which was frustrating to say the least. I received no apology email or flight discount/refund/coupon, etc."
Ưu: "Comfort and space inside aircraft is excellent, very good entertaiment and movies"
Khuyết điểm: "Some stewardesses were in a bad mood and responded badly to passengers"
Khuyết điểm: "I booked flight for my husband, however, the credit card authorization process took long and he missed his flight. Hence, the next cheapest available flight was July 3rd. I ended up having to rebook his flight via Air Canada. The payment was processed and accepted immediately. I figured 7 hours was sufficient time to process a payment. It was not. My husband is now incurring additional charges and is missing employment in Canada. I'm looking for some compensation. I have never encountered this wait time when purchasing an airline ticket. Your site/app has great reviews but you need to work on credit card approvals. Thanks for your time and I look forward to being compensated."
Ưu: "Professional service"
Khuyết điểm: "1.No punishment for smiling... 2.Giving us the bread (with clippers) is great but that is not enough if we (the passengers) didn’t wash our hands. 3.Operating the seats (2 buttons) May Not be as easy as you might think."
Khuyết điểm: "I just wish they used newer planes on this route but everything else was perfect!"
Ưu: "Being a regular traveler I was blown away and how the staff went above and beyond to be courteous and helpful!!! Great job Turkish Airlines. You got it right!"
Khuyết điểm: "I was in business class with flat bed seats and it was not as private as with other airlines. The seat was more hard than I expected. But overall it was a great value for a business class ticket"
Ưu: "Planes to be on time"
Khuyết điểm: "Plane was late 40 minutes"
Ưu: "flight departed Jhb on time and arrived in Istanbul a few mins earlier than scheduled"
Khuyết điểm: "1.cabin temperature varied from cold to very warm 2.I asked the cabin crew for a blanket but they forgot about it 3.I ordered a whisky with ice - was given half a tot with 2 small blocks of ice 4.only one person was serving drinks and food on my aisle so it was very slow service (other aisle had 2 crew serving)"
Khuyết điểm: "Had to carry all baggages to international departure on myself OUTSIDE. Very inconvenient plus 14 hours layover with no lounge to stay"
Khuyết điểm: "boarding was messy at IST"
Ưu: "Everything went perfect."
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "Everything was exceptional"
Khuyết điểm: "The flight was canceled!"
Ưu: "great selection of movies"
Khuyết điểm: "heat, small seats."
Khuyết điểm: "Nothing"
Ưu: "Food was good"
Khuyết điểm: "I had to wait until 9am when the counter for baggage registration was open. I arrived to Madrid from Lima at 5.30 am"
Ưu: "Service and team"
Khuyết điểm: "Plane was very warm and should be moderately air conditioned"
Ưu: "movies and food"
Khuyết điểm: "small plane, noisy! did not like business class. BUt overall ok"
Ưu: "Food is great. Flight attendants were very helpful. Entertainment options are great. Comfy seats. Short flight."
Khuyết điểm: "Istanbul airport is crowded. Looking forward to the new airport."
Ưu: "The food and the crew were excellent"
Khuyết điểm: "The flight was almost full. I was assigned an aile seat at row 37. My seat did not recline- because there is a wall behind it - howevera the window seat had a small recline. The seat in front of me when reclined left an unusually small space in front of my face. I was very uncomfortable. I'm a small person weighs 145 lb. this was my fourth flight with Turkish Airlines and was the worst. My wife next to me in the middle seat was fortunate that the passenger in front of her did not recline her seat."
Ưu: "It seemed like an old model airplain, didn't get enough space. It was so tight."
Khuyết điểm: "Seats were terrible!"
Ưu: "They keep time and any delay is explained. Otherwise a good airline which I can recommend and will use it anytime."
Khuyết điểm: "The food is dry like rice and beef is dry and the the pasta is too plain, just pasta and some blended tomatoes is not balanced"
Khuyết điểm: "Love your airline. Boarding process is your weak spot."
Khuyết điểm: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"
Ưu: "All of it best flying experience to date"
Ưu: "Despite the computer regulations the THY handled it smoothly in Istanbul. In Atlanta we had to wait at least half an hour to get them back. Service was good, till the end of the flight restrooms were clean. Besides they offer 2-luggage policy. I try to use them as much as I can. Thanks THY"
Ưu: "On time. Friendly crew."
Khuyết điểm: "Old plane. Boarding was not so nice."
Ưu: "Turkish Airlines has an excellent entertainment system"
Khuyết điểm: "They used to have more legroom"
Ưu: "The food was good and the entertainment selection was good."
Khuyết điểm: "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."
Khuyết điểm: "I had to scramble to buy full fare tickets on Swiss air to get to LAX so we could make our connections. I am hoping someone will contact me as this is not acceptable"
Ưu: "Great food, comfortable seats, Caring staff, Good TV quality and programs."
Ưu: "Flight itself was comfortable even though it was very full. Good, well maintained airplane. Great pillow and blanket. Somewhat hard seat. Love the newspapers they give us to read - what a selection."
Khuyết điểm: "Istanbul airport really lacks seating for its passengers in the general areas. You need to sit in a restaurant to rest your feet as waits are quite long between flights. Another problem is the lack of internet for passengers without Turkish cell accounts. This should be corrected. Finally, lack of water fountains in the airport is also a problem."
Ưu: "food was good."
Khuyết điểm: "narrow seating space, no reclining. my entertainment system stopped working in middle of flight just after making my original playlist. also overhead bins were not enough."
Ưu: "Giving the kids a gift"
Khuyết điểm: "Worker the didn't smile and not helping very well and getting angry when I asked for help or even they didn't know how to serve people. Airline to bad 2 airlines I go with them is very hot inside. Having bad AC. Thanks"
Ưu: "I was onboarding and the land crew did not do anything to oraganize the lines when the passengers were trying tto board."
Ưu: "The staff were all very pleasant. The food service was efficient and tasted good. The cabin was comfortable and there was plenty of entertainment in my seat display. I would fly them again."
Khuyết điểm: "The flight was VERY long, from Istanbul to Los Angeles. I'm over 6 feet tall so it was difficult to sleep but there is very little the airline can do about this."
Ưu: "Comfortable seat, quick boarding and deplaning"
Khuyết điểm: "No in seat entertainment, bad food"
Ưu: "Good Food, Comfortable Seats & Good Entertainment Options"
Khuyết điểm: "N/A"
Ưu: "I liked the entertainment options during the flight."
Khuyết điểm: "1) Since we had a long layover at Istanbul, the airline provides the option to take you to a free hotel to spend the night. I knew this information based on online reviews, but the airline itself never did anything to offer this, I had to walk around on the airport, for like 2 hours I could not find decent help and some instructions in broken English. I had to pay 25 Euros to get mi visa stamped and walk out of the airport. The Turkish Airlines attendant that set up the free hotel for us, walked us to a shuttle that would drive us to the hotel, but the shuttle driver got lost? or something happened that caused for him to drive around town for more than an hour, speaking on the phone loudly in Turkish and completely ignoring us when we asked questions, This got a little scary since we had no idea what was going on, at some point we were in the middle of a dark residential area, and listening to the driver yell on the phone (god knows what). Luckily a driver came over and guided us to the hotel, but seriously, they should be careful about who they hire for these kind of tasks. (I posted a video on instagram with footage of the guy driving us around in case my family needed to find me)."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "excellent service"
Khuyết điểm: "Too bad they did not share snacks during the flight"
Ưu: "The service"
Khuyết điểm: "I honestly think the flight it self was a good experience for me y really don't have any negative thing to say about the airline"
Ưu: "entertainment was excellent the crew was nice"
Khuyết điểm: "teh landing was tough the boarding was late"
Ưu: "- the food was great! not the usual bad airplane quality, we felt we're eating at a restaurant"
Khuyết điểm: "- Screen from Madrid to Istanbul wasn't working even though crew members restarted it several times"
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Khuyết điểm: "Staff was a bit rude"
Ưu: "The crew was very professional"
Ưu: "Very bad experience i have to think twice before I book airfare now !!"
Khuyết điểm: "They need to have emergency back up plans for the passengers who is stuck in the airport it must be international law!"
Ưu: "Flight took off on time"
Khuyết điểm: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Ưu: "The crew is excellent"
Khuyết điểm: "The seats area are too small my knees hurt as they hit just the edge of the food tray, impossible flight with the seat other than straight as you will be disturbing a lot the other passengers, although unfortunately some people do not care about the confort of the others"
Ưu: "basically the entertainment was the only positive part of the experience and the mac and cheese was ok"
Khuyết điểm: "The airline apparently switched us to an earlier flight however we had received NOT A SINGLE email telling us that our flight had been moved. We had continued to receive emails for our original flight which still existed. Have no idea why they would move us in the first place and not tell us. We had to go through the hassle of getting switched back to our earlier flight which took an additional hour of dealing with people. This mimics our experience flying from Dalaman to Istanbul when our flight was canceled and we received no notification. They told us it was too early to receive a notification (we were there 12 hours in advance). However, had we arrived within the suggested window and found out it was canceled we never would have been able to reschedule to a connecting flight that still got us to Madrid in time.When checking our bags, the clerk tried to tell us that a backpack and small purse were too big to count as personal items even though they had been fine on ALL of our previous flights. I pointed out that individuals in other lines had larger backpacks that were being counted and he finally acquiesced but with a lot of attitude. The plane was then an hour late. The sign for boarding continued to tell us it was on time up until 45 minutes AFTER we were supposed to have boarded when it finally updated and said 'delayed'. The crew stood around laughing and providing zero updates as we all worried about whether or not we would make our connecting flights. TERRIBLE EXPERIENCE OVERALL"
Ưu: "Crew was professional and food was very good. Entertainment was really good."
Ưu: "Crew was great. Apartment class was great!"
Khuyết điểm: "Don't put on the airport board that the plane is boarding when it is not"
Khuyết điểm: "Comfort"
Ưu: "Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving)."
Khuyết điểm: "The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class."
Khuyết điểm: "Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment."
Khuyết điểm: "From chennai to Abu dhabi was very uncomfortable Abu Dhabi to London was very comfortable"
Ưu: "That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews...."
Khuyết điểm: "Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad."
Ưu: "Lounge in Abu Dhabi was great!"
Ưu: "Good crew Seats good"
Khuyết điểm: "Earphones plug difficult to fit Toilet cleanliness not adequate on occasion"
Ưu: "Some of the crew members were unfriendly, the economy seats were not very comfortable, there were no snacks on a 14 hour flight only water was freely available"
Khuyết điểm: "As above"
Ưu: "I flew economy Melbourne > Abu Dhabi and then Abu Dhabi to Melbourne. The first leg of the flight was great, the flight wasn’t full and I had a whole row to myself. The flight attendant even gave me some tips to ensure nobody sat there. This flight was on an A380 so the plane was large and it felt spacious."
Khuyết điểm: "There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad."
Ưu: "Breakfast was slightly better than dinner choice"
Khuyết điểm: "Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements"
Ưu: "No hassle at airport check in. All good"
Khuyết điểm: "None"
Ưu: "Not much - perhaps that we had booked the last row and only had two seats together"
Khuyết điểm: "The seats were minuscule...the depth was narrower than when Id previously used different airlines. The space between rows was also compromised. I think that the Dreamliner is even more streamlined with less space so they can put more passengers on! The toilet kept flushing when seated on it! The food was repetitive - ordered Asian Veg and got almost the same food for 3 meals. The dessert was exactly the same 1 piece of melon and 2 cubes pineapple. The male crew member did not want to be there. He grunted at the passengers. He was annoyed and when clearing food trays dropped it and aI wore custard all over me and the armrest of my seat. Fortunately I had a blanket covering me so it all landed on that. He was more upset that it also splattered him."
Ưu: "Vegetarian meal."
Khuyết điểm: "Due to the delay of the first flight, I had to run until my heart aches to catch my second flight in time. Not many people spoke English"
Ưu: "Overall flying experience especially the landings smooth very smooth"
Khuyết điểm: "Crew seem hurried"
Khuyết điểm: "The smell inside the flight"
Ưu: "Flight delayed , missed flight, has to stop at Abu Dhabi for 8 hrs to catch another flight to Bankok then 5 hrs later for Ho Chi Minh City. 1 meal, no breakfast for overnight flight . Terrible flight"
Ưu: "Cabin crew always lovely. Slightly more diverse food, butbagain, at some points not given a choice/selection. Good mix of new & classic movies. Had a spare seat next to me."
Khuyết điểm: "Boarding was not announced, just kinda went for it? Not enough options for food, my meal was missing the dessert."
Ưu: "Crew was friendly. Even though we were redirected to a new gate/plane and had half hour delay, our plane arrived on time."
Khuyết điểm: "Was stuck next to an overweight lady who was sitting partially in my seat and crowding me. My gate was changed and we were redirected to a ghetto looking area for the gate. My luggage was not delivered along with my flight and I had to file complaint to get it delivered. It caused lots of hardship as I had no way of contacting my family to let them know I had arrived and was safe. They were all worried when I didn't come out of the airport at Hyderabad in a timely manner since I traveled alone due to an emergency."
Ưu: "Free movies Cleanliness Friendly staff"
Khuyết điểm: "Provide free internet Use no plastic"
Ưu: "Sitting on a flight for 15+ hours is tough on passengers and crew."
Khuyết điểm: "Since passengers are flying from international destinations, they should not have to pay for luggage carts - even though they are not clearing customs in San Francisco."
Ưu: "Boarding at Abu Dhabi"
Khuyết điểm: "Arrival terminal was changed , baggage took two hour to come missed my second flight because of this."
Ưu: "I liked the speed of the journey"
Khuyết điểm: "delayed flight passenger management of frustrated customers no compensation no apologies care of customers after long delay"
Ưu: "Customer service"
Khuyết điểm: "No complaints."
Khuyết điểm: "When I complained about my lost luggage they asked me to file a complain at hometown which would be USA, but after a little explanation they filed a lost luggage complain."
Ưu: "Staff was great. Food was good, not great, but better than every other airline."
Khuyết điểm: "The guest services agent at Delhi when I checked in was very strict about having a through ticket at my destination which almost caused me to miss my flight. I had previously checked with the consolate at my destination and there was no such requirement. Upon arrival, there was no concern whatsoever about having a through ticket. I know she was just doing her job, but this caused a lot of unnecessary stress."
Ưu: "Service. Crew was nice and always with a smile. Great takeoff and landing very smooth. Flight on time."
Khuyết điểm: "Not much"
Ưu: "clean toilets"
Khuyết điểm: "breakfast food was more oriented toward near east taste than western tastes. Very bumpy ride,the pilots should have tried to go around turbulence or reduce speed,etc."
Ưu: "Overall great experience."
Khuyết điểm: "Food was not so good."
Khuyết điểm: "Child screaming for 12 hours straight. No action taken to resolve."
Khuyết điểm: "Luggage claim process"
Ưu: "Timing was good, crew was friendly, flight was delayed but made up most of it on the way. Food wasn't anything extraordinary but still worlds better than American carriers."
Khuyết điểm: "Etihad A321 flight was roomy and comfortable."
Ưu: "The A380 aircraft is an absolute delight to travel in. Makes the flight very comfortable."
Khuyết điểm: "The crew was quite unfriendly and refused to provide any additional snacks or drinks after 1st service. Very limited food menu and very little in quantity."
Ưu: "Food and entertainment was very good"
Khuyết điểm: "Crew was not that much friendly, 1 or 2 people were excellent. I didn't understand what makes them so serious, not polite and many. It might be reason if they are smile or polite passengers might ask more questions or more extra drinks or food. I don't think that will be case, it will be very long journey many people has remember the flight journey and need to travel back again in same flight."
Ưu: "Goo entertainment options"
Khuyết điểm: "entertainment options shut down too early and when plane is on the ground"
Ưu: "Good entertainment options although the screen/controller seem outdated and unresponsive. I would suggest not shutting off the entertainment while on the ground or too early (shut off an hour before landing)"
Khuyết điểm: "My biggest complaint would be that we waited on the plane for over an hour and a half in Mumbai for late passengers. This caused a ripple effect which made us miss our arrival spot and have to wait an additional 30 min on the plane once we landed. You should never make 400+ people sit on an airplane for 2 additional hours (for a 3 hour flight) because a few passengers did not plan well and were late. That logic was insane to me and incredibly frustrating. That is my only complaint that would actually make me think twice about flying Etihad again. The crew seemed annoyed anytime I'd ask for water. A more western food option would be nice rather than just 3 options of rice and curries. Also the food timing did not line up well (eating fish at 9am)."
Ưu: "Service in the Economy class was a nightmare. The air hostesses do not respond fast, take hours to get a glass of water and sometimes even don't bother to get you what you have asked for."
Ưu: "Was upgraded to Business class"
Ưu: "the soft colours and comfort of the seats"
Khuyết điểm: "some sort of pasta for breakfast"
Ưu: "Despite being a totally full flight, it was comfortable, with prompt food service, friendly service and good entertainment options. Gluten-free meal was good quality."
Khuyết điểm: "- Dated entertainment system compared to newer Etihad aircraft. - Etihad entertainment only available in the air, not gate-to-gate like other carriers such as Virgin Australia."
Ưu: "Everything... It was my first time flying with Air Etihad. The service was beyond expectation. My long flight couldnt be any more comfortable."
Ưu: "Nothing much."
Khuyết điểm: "NA"
Ưu: "The entertainment was great, crew very helpful and overall a good flight"
Khuyết điểm: "5 hours of delay , change in gate ."
Ưu: "crew friendly...."
Khuyết điểm: "seats too uncomfortable......food pathetic...leg spacing tight.....person sitting next always unhappy."
Ưu: "The food was was alright."
Khuyết điểm: "Major first flight to Abu Dhabi has been canceled. That took place around 5 hours. Then the whole journey has been rebooked and I reached the final destination after 10 hours of the previous schedule with lost baggage."
Ưu: "Service food n flight intirier"
Khuyết điểm: ".."
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