Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Tây Ban Nha đến TP. Hồ Chí Minh
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến TP. Hồ Chí Minh.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến TP. Hồ Chí Minh có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến TP. Hồ Chí Minh với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến TP. Hồ Chí Minh trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Khuyết điểm: "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"
Ưu: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"
Ưu: "Crew were super attentive. Friendly and helpful. Food was decent. Nice change from standard fare."
Khuyết điểm: "This seemed an older plane so the size of the economy class seating harkened back to the days when your legs were numb halfway through the flight."
Khuyết điểm: "The way they board the passengers"
Ưu: "Service, crew, seats, punctuality"
Khuyết điểm: "Bad food, cold coffee and tea."
Ưu: "One of the best service! Thank you!"
Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Ưu: "Food was good and staff were very helpful. The boarding zone in economy class were easy , it started from the last to the front."
Khuyết điểm: "Check in was a little bit confused, we arrived 5 hrs. Before our departure thinking that we can check in our luggage so we can rest in the gate area, but we had to wait 3 hrs to open the check in counter."
Ưu: "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
Ưu: "Service was excellent; I felt well-cared for!"
Khuyết điểm: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
Ưu: "Nice comfortable flight at convenient times. Great cabin crew and service."
Ưu: "The seat was nice"
Khuyết điểm: "Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol."
Ưu: "Excellent service. Good food. Great entertainment selection."
Khuyết điểm: "No free WiFi"
Ưu: "didnt make it to tokoyo"
Khuyết điểm: "Chose to fly directly across Pacific through multiple thunderstorms instead of routing through Alaska and Canada. Half of the flight was 4/5 level turbulence."
Ưu: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Khuyết điểm: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
Khuyết điểm: "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."
Ưu: "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
Ưu: "service from crew"
Khuyết điểm: "chaotic boarding process/queue. connecting flight gate is quite a walk from 1 terminal to another (went down 3 floors of escalator ride and a distance tunnel walk - on a tight connection time (after a delayed departure/arrival)."
Ưu: "Everything excellent"
Khuyết điểm: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
Ưu: "Food and entertainment is great."
Khuyết điểm: "The plane was a bit old, no bidet in the bathroom (the newer planes has it)"
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Ưu: "Comfortable. Excellent service."
Khuyết điểm: "Missed my flight over a misscommunication on getting to the airport. Thete was not sufficient time to arrive more than an hour early due to the fact Gimpo airport opens at 6am and the flight was at 7:45. When I arrived I was not allowed to check in or board and no one wanted to help me find out what to do. They suggested I call my ticketing agent. Thankfully they were helpful but they mentioned the ANA SHOULD have helped me find the next available flight but the representative kept repeating it was not her job. Finally she looked and said there were no available flights and tried to push me to buy another ticket through another company. My ticketing agent helped after she heard what happened and rebooked my flight for the next day. Hopefully everything goes smoothly but ANA staff at Gimpo were a bit of a nightmare to deal with"
Khuyết điểm: "meal choices"
Ưu: "Food was excellent. Very polite and helpful staff. Clean restrooms."
Khuyết điểm: "Seats barely recline. Impossible to sleep without hurting neck. Good but low number of Indian/Hindi films."
Ưu: "Over all service was good."
Khuyết điểm: "Over all service was good. Only food what I ordered could not get. My requirement was vegetarian without onion, garlic and mushroom. There was mushroom in the food."
Ưu: "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
Khuyết điểm: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
Ưu: "There was a delay"
Ưu: "leg room; extra seat between us"
Khuyết điểm: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."
Ưu: "Excellent in every way"
Ưu: "Everyone is super nice."
Khuyết điểm: "nothing"
Ưu: "the service is good"
Khuyết điểm: "the seat is too small"
Ưu: "It was clean and nice"
Ưu: "Japanese quality is good quality"
Ưu: "Good air crew. Good manners and attention to detail. Excellent members at check-in."
Ưu: "The food"
Khuyết điểm: "All old movies in English"
Ưu: "The staff was so kind and quick to make everyone feel so comfortable. And the plane itself was already super roomy, so time flew as I spared the skies like I was back home in my living room."
Khuyết điểm: "The captain failed to update the passengers and crew of significant change in flight path and delay. The flight flew off course for almost 30 minutes, while the flight attendants required everyone to remain seated due to supposed turbulence. We felt no turbulence for almost 25 mins. No update was given to passengers while we flew far off course. I motioned to the flight attendant, who was seated due to turbulence warning, to ask why we were off-course, but she could not get up. Many passengers were pointing to the flight path animation, to point out that we were flying straight north, instead of southeast. The flight attendant then called the captain for an update, and then the captain finally made an announcement about weather delays around shanghai."
Khuyết điểm: "Missed connecting flight due to delays from first flight"
Ưu: "Everyone was super polite"
Khuyết điểm: "We were delayed, but I can't say it was the airline's fault."
Ưu: "I liked my seat. It was in the first row behind first class. The ticket lady was very nice and patient"
Khuyết điểm: "I was very frustrated because I thought I had 90 minutes between flights but by the time I got my luggage it was too late to get my scheduled plane. This forced me to wait two hours for the next plane after I had been on a plane for 13 hours."
Ưu: "Friendly staff"
Khuyết điểm: "When I went to counter to get my seat assignment I was offered 25,000 yen to take a later flight because mine was overbooked. I agreed and began notifying my transportation at my final destination when I was told nevermind, space was no longer needed. This was aggrevating."
Ưu: "I will try and avoid Narita airport, and Ana again. You have to climb a number of stairs with your carry-on off the buses, and then have to go through security again, it's a hassle. I'll prefer the ICN or other airports which are more travel friendly."
Khuyết điểm: "super crowded, bad food, bad landing."
Ưu: "Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room."
Ưu: "Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch."
Ưu: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Ưu: "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
Khuyết điểm: "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"
Khuyết điểm: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
Ưu: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Khuyết điểm: "The food was not too attractive, better variety of main meals"
Ưu: "Same as above on SIN-BKK"
Khuyết điểm: "Next time in B787 Dreamliner"
Ưu: "Food, Entertainment."
Khuyết điểm: "Harder than usually landing"
Ưu: "Ok boarding, plane was new, entertainment system was up to date"
Khuyết điểm: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."
Ưu: "Average flight"
Khuyết điểm: "Seats on this aircraft have very upright seats. Not very comfy"
Ưu: "Kindy flight attedances,,smooth boarding,,delicious food"
Khuyết điểm: "Nothing"
Khuyết điểm: "For better leg room in business class go for the bulkhead seats"
Ưu: "Crew amazing. Seat super comfortable"
Khuyết điểm: "Nothing!"
Khuyết điểm: "Very cramped. Worst leg of the journey"
Ưu: "Customer service, food, seats"
Khuyết điểm: "N/A"
Khuyết điểm: "Excellent flight service no"
Ưu: "Excellent crew, service and food"
Ưu: "Everything From the food to the drinks to the comfort"
Khuyết điểm: "Nothing"
Khuyết điểm: "Boarding didn’t give priority to passengers with children"
Khuyết điểm: "The desserts. The bun."
Khuyết điểm: "Some staff not courteous which surprised me"
Khuyết điểm: "leg space."
Ưu: "great crew service. my first time flying with singapore airlines. they delivered!"
Ưu: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Khuyết điểm: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Ưu: "Not much"
Khuyết điểm: "Not as good as they were once"
Ưu: "More movies and TV than you can watch, incredible cabin team, low cost, I mean, what's not to like. American, are you listening?!?"
Khuyết điểm: "I have to drive from DFW to IAH, I wish Singapore would take over from American and British Air at DFW, honestly Singapore is cheaper, better service, nicer ground and in flight teams. It's worth the extra drive to travel with people that actually care"
Ưu: "Crews were all nice, respectful and helpful!"
Khuyết điểm: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
Ưu: "I love traveling on Singapore airlines. They have excellent service and always on time. Their entertainment system is very good. I won't say excellent as I've seem Emirates and they still have along way to go to catch up."
Khuyết điểm: "They did not give us the landing cards and we had to fill them in at the airport. Many were like us and I am surprised. Also for business class passengers they don't get into a priority lane as you see in Emirates and other airlines. while Singapore airline is very good, they still lack in the details."
Ưu: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Khuyết điểm: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."
Ưu: "Excellent service. Good food. Very attentive and responsive flight crew."
Khuyết điểm: "Space was too tight"
Khuyết điểm: "Seats were bit hard without proper head rest.entertainment kiosk was not working."
Ưu: "The service, kind and pleasant."
Ưu: "Crew was overall friendly"
Khuyết điểm: "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
Ưu: "All went great"
Khuyết điểm: "I liked all - end to end excellent service"
Ưu: "Great flight and entertainment options, friendly crew, free wine :)"
Ưu: "Red wine was good"
Khuyết điểm: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Ưu: "Love the service at Singapore Air. Very attentive and accommodating."
Khuyết điểm: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."
Khuyết điểm: "All good"
Ưu: "The food is good. The service is excellent, always smiling and attentive."
Khuyết điểm: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ưu: "Hard to find lounge for bclass users"
Khuyết điểm: "Headphones were not functioning properly"
Ưu: "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
Khuyết điểm: "Clean bathroom trash more often"
Ưu: "clean aircraft and friendly cabin crew"
Khuyết điểm: "uncomfortable seats, average meals, poor infotainment selection"
Ưu: "Good service"
Khuyết điểm: "spicy chicken too spicy!"
Ưu: "everything, excellent job"
Ưu: "The service is amazing. The stewardess are always smilin and very helpful. If you'd like anything extra, just ask and they'll bring it right over. The entertainment onboard was top notch"
Khuyết điểm: "I would have wished for better back supported seats. 14hrs on a flight isn't quiet the best."
Ưu: "Best economy experience I've ever had. The cabin crew is very attentive, constantly coming around with drinks and water refills. They also had decent light snacks in case you were hungry between meals. I also loved the chairback setup and the entertainment unit. If flying economy, Singapore will be my airline of choice."
Khuyết điểm: "Food was meh. Above average, but still not amazing."
Khuyết điểm: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"
Ưu: "Great food. Very fresh looking flight attendants. Awesome personal entertainment system."
Khuyết điểm: "Service has faltered recently. I had asked fo Riesling, and the flight attendant said they would bring later. Never did. Also, they no longer offer various Crabtree and Evelyn products in bathroom, and my night pack didn't even come with a visor to cover my eyes for sleeping."
Ưu: "Excellent service, food, in-flight entertainment (what choices!!), and the plane was very up to date as well. Made for a very very pleasant flight experience. Especially for how long the flight was (18 hours or so)"
Khuyết điểm: "The get out and get back in halt at Hong Kong. Practically the entire flight had to do this, quite wasteful. Bad customer experience. Find a better way please! If Hong Kong makes you do that switch over to another airport, better yet make no halt. I have flown direct from SF to Singapore before so not sure why this halt."
Ưu: "Amazing crew. Great food"
Ưu: "In flight entertainment was definitely above average."
Khuyết điểm: "Crew were very impersonal. Didn’t seem to care about the needs of the passengers."
Ưu: "Turkish Airlines always provides a great combination of price and comfort. The team on the flight was very helpful and the entertainment system is superb."
Khuyết điểm: "I was disappointed to discover that one of the two available dishes was gone when the food cart reached our seats, with no options to choose from."
Ưu: "I liked the plane and the price."
Khuyết điểm: "Boarding was crowded, hot, and disorganized in IST."
Ưu: "Perfect take off and landing. Very smooth flight with good service"
Ưu: "The check in was with a smile and a good service"
Khuyết điểm: "The terminal was separated from the duty free and it was prostrating they all the shops were an available including the tax free refund."
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "Comfortable seating"
Khuyết điểm: "Food"
Ưu: "Everything was great but I particularly liked the meals."
Khuyết điểm: "Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again."
Khuyết điểm: "Tried to cancel due to flooding in home and they would not refund my ticket. Neither would airfare.com, whom I purchased the ticket through."
Ưu: "No air conditioner. Sweated like a pig the whole 13 hour flight"
Khuyết điểm: "No ac"
Ưu: "crew, food, entertainment was great. Seats were terrible"
Khuyết điểm: "seats"
Khuyết điểm: "No miles. No notification either. Seems very arbitrary"
Ưu: "Great comfort and Turkish airlines gave us (the passengers) an amazing experience :)"
Ưu: "The cabin crew was very courteous. Aircraft was clean, nice and spacious. In flight entertainment was very good"
Khuyết điểm: "I waited on line for over an hour until we found out our flight was cancelled indefinitely. There was no communication and no way to rebook. I had to book a different flight on my own through a separate airline to get back home in less than 3 days."
Ưu: "The staff and crew were very helpful and provided excellent service throughout the experience. The food makes one rethink all the bad stereotypes of airlines food and one does. It go hungry."
Ưu: "Overall it was a smooth flight except for few minor issues."
Khuyết điểm: "It seems as thought several of the hostesses may have been trainees so the food service was slow and, they ran out of food on some trolleys and sometimes forgot orders for passengers."
Khuyết điểm: "It was not comfortable at all No space the cherries no nice"
Ưu: "There was a snowstorm in Istanbul so we got diverted to Antalya. I am sitting in a hotel room. If someone from kayak could let me know when my flight to Dhaka will happen it would be greatly appreciated. My email is email@example.com. Thanks"
Ưu: "The crew was nice They handled the delay well so we didn't missed our connection afterall"
Khuyết điểm: "1. We had to wait 2 hours in the plane 2. there is no way to use the monitors (not a personal monitor)."
Khuyết điểm: "There was no option to choose kosher food in the order."
Ưu: "the plain is good and there is a big space for the legs. the crew is helpfull"
Khuyết điểm: "1. There was a delay on the flight from Barcelona to SAW (Turkey) of 2.5 hours. Turkish Airline didn't update us at any time what and why is the delay problem . Due to this, we missed the connetcion flight to Tel Aviv.They took us to another air port(Attaturk) in Istanbul (1.5 hour driving) . They gave us only food vaucher and no compensation for the overall delay(7 hours!!!) 2.Icoud not order a Cosher foo at all TK flights web sitr. WHY ??? 3.the Entertainment is very poor. only one movie and no subtitlse .Music is wired."
Khuyết điểm: "It was impossible to watch the films, the system was inaccessible"
Ưu: "The Price!"
Khuyết điểm: "Would have appreciated different breakfast choices."
Ưu: "The entertainment options, food, toiletry bag"
Khuyết điểm: "Stuardess service is very poor. For a 13 hour flight I would expect to have more than 2 beverage visits. Also, I ended up taking my requests to a first class stuardress since the ladies in coach didn't respond to me. I was also appalled to have my connecting flight delayed for over 24 hours without proper notification."
Ưu: "Service was prompt but short. Stewards seemed stressed out."
Khuyết điểm: "Ran out of chicken option. Friend does not eat eggplant (option #2)"
Khuyết điểm: "x"
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Khuyết điểm: "Most seats were broke, staff seemed grumpy, 3 out of 4 flights didn't have individual TVs, staff couldn't handle unruly passengers, etc. Won't be using Turkish Air anymore."
Ưu: "The food was very good. The movie selection was outstanding"
Khuyết điểm: "I showed up roughly an hour before the flight, as I had no bags to check in. The employees at the check in counter had already cleared out, so I was unable to get my boarding pass. Then when I called in, they were extremely unhelpful. They gave me no alternative options, and instead only listed out a ridiculous list of fees and said I they could get me on a flight a different day for a total cost that was greater than what I had paid for the entire round trip ticket. I asked to speak to a manager and they refused to connect me. I ended up buying a one way ticket home with another airline. I will not fly with Turkish Airlines again in the future, and I would definitely not recommend them to anyone. Just beware of this service if you see them listed as the cheapest option."
Khuyết điểm: "Terrible Airline- cancelled flight and rescheduled long flight leg for another day without notice"
Ưu: "They treat economy like you're in first class. They literally give you a menu of food. The entertainment is extensive and free. It's also likely your flight will be less than half full. Tons of empty seats to lay down and sleep."
Khuyết điểm: "Boarding was behind and slow and very crowded in be area."
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "You were fed."
Ưu: "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"
Khuyết điểm: "The flight was delayed for over an hour"
Ưu: "Service was awesome top to bottom"
Khuyết điểm: "The business class cabin was hot on both flights. That seemed to be a common complaint among the passengers we talked to. The Economy cabin seemed to be set quite a bit cooler."
Ưu: "I really like the fact that they still prepare food for their passengers, however, the quality of the food was less than average They prepare you with the eye mask and the slippers, and a thin sheet of blankets for longer flight, which was really nice. The seats are comfortable, and there are a larger selection of movies and songs to choose from which were also great. The flight was relatively stable. I didn't ever realize that we took off, maybe i was too tired to notice, i don't know."
Khuyết điểm: "The boarding was really slow, it was not on time. The food was less than average, but better than not have any. It was hard to find assistance. The flight seemed a bit old, because we weren't able to turn off our light which caused some inconvenience."
Ưu: "food and entertainment"
Khuyết điểm: "Couldn't find the reclining in seats"
Ưu: "Really amazing service."
Ưu: "Fast, efficient, confortable, nice flight attendants, good food."
Khuyết điểm: "The guy sitting next to me who was upset that I had to go to the bathroom."
Ưu: "Everything, starting with the complementary sweets they give you at the beginning of the flight"
Ưu: "Everything was good."
Khuyết điểm: "Ran an hour late"
Khuyết điểm: "all the time same food and we believe the menu should change. the voice of the anounce and music is too much , it is bothering."
Khuyết điểm: "This was not a business class seating arrangement"
Ưu: "Everything was good on this flight, crew, and food."
Khuyết điểm: "No complaints"
Khuyết điểm: "Need improvements"
Ưu: "The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything"
Khuyết điểm: "The crew could be more friendly , more personal"
Ưu: "Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving)."
Khuyết điểm: "The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class."
Khuyết điểm: "14 hours connection time and they don't offer hotel/meal accommodation that airlines like Qatar Airways do. I inquired about the hotel within the airport and it costs $300 for 8 hours. Ridiculous. There is no place to sleep properly in the airport, I saw people laying down on the floor."
Khuyết điểm: "The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience. I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply."
Ưu: "I got 2 seats to myself, which was great"
Khuyết điểm: "Seats were too close together for a 15 hr flight"
Khuyết điểm: "Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic"
Ưu: "Overall flying experience especially the landings smooth very smooth"
Khuyết điểm: "Crew seem hurried"
Ưu: "Flight delayed , missed flight, has to stop at Abu Dhabi for 8 hrs to catch another flight to Bankok then 5 hrs later for Ho Chi Minh City. 1 meal, no breakfast for overnight flight . Terrible flight"
Ưu: "Every thing was good"
Ưu: "It was a smooth flight."
Khuyết điểm: "No entertainment but only slightly over 1:30 so it wasnt that bad. Someone stole my cell phone and Vapor between Manila and Kuwait after my hand carry bag was checked in."
Ưu: "In flight entertainment"
Khuyết điểm: "Air con too cold"
Khuyết điểm: "The Crew do not give you the meal what you booked during reservation, what is the point in booking the meal prior if it is not served."
Ưu: "Staff were professional."
Khuyết điểm: "Too full, busy flight with noisy travelers. Many children were constantly crying and there was too much going on. perhaps staff could suggest that travelers remain quiet or mindful of others who are trying to sleep."
Khuyết điểm: "Flight was delayed for around an hour, without any prior notice."
Ưu: "Timing were good"
Khuyết điểm: "Crew UPLESENT AND UPSET TRIED TO BE UNHELPFUL Diappointed on staff Food was bad. Should give people smaller options but provide something edible"
Ưu: "Food was excellent! Crew was friendly Layover was short and the US immigration was completed during that time!"
Khuyết điểm: "Check in procedures were very slow Could have a few more Asian and new movie collections On our return flight, the airline broke (completely ripped) the extending handle on my very sturdy, Samsonite suitcase! So, now I cannot drag the bag on it's wheels!"
Ưu: "Good airline and I like the fact that kids and seniors are boarded first regardless of seating."
Khuyết điểm: "Food was horrible and most of the time there wasnt an option between veg and non veg even when the flight was mostly empty. Taste was really bad."
Ưu: "The hospitality and punctuality very co op cabin crew"
Khuyết điểm: "I am very upset with Etihiad's service. On both ways, I had trouble with my luggage. On the way to Delhi all my bags were open and stuff was missing and now on the way back to U.S. all of my luggage was missing. I would not choose to fly Etihad again."
Khuyết điểm: "Seats. Aurconditioning, entertainment"
Ưu: "Prices were cheap. Flight direct to Dublin."
Khuyết điểm: "Seats are very hard. not a lot of padding. Food was very poor."
Ưu: "Great storage bins, privacy in the window seats, comfortable lie-flat bed with good massage option. Short walk from Business Lounge to gate, priority boarding. Dine on command. Excellent"
Khuyết điểm: "Not a great choice of new films."
Ưu: "Seats were comfortable proably because I was given bassinet seats because of infant traveling with me, though recliner didn't work"
Khuyết điểm: "I had lot of issues wrt handling my baby. No baby food was provided even after asking twice.No tea or coffee served in timely manner. Need to follow up to ask for tea or coffee. I wouldn't suggest this flight to anyone."
Ưu: "Etihad is the best airline on the planet. Certainly the best of the ME3."
Khuyết điểm: "I didn't get to take this leg of the trip due to Precision Air forcing me to miss my connection- I had to fly on Oman Air from Dar Es Salam to Abu Dhabi. I will never fly with Precision Air again."
Ưu: "On time departure and arrival"
Khuyết điểm: "Very clean inside and bathroom , EY could provide training to the hostage"
Ưu: "The flight was on time & the ground crew was courteous."
Khuyết điểm: "The food was just not appealing ,palak paneer barely had any paneer in it and the sandwich for snack was dry.when I wanted to use the bathroom there was a big puddle on the floor ,I asked the stewardess if it can be cleaned, she decided to bring 5-6 half empty coffee pots to the bathroom & proceeded to dump them in the toilet,after she was done with the dumping procedure she came back with gloves & some cleaner & shut the door to clean up the mess , after she came out I thanked her but she just glared back at me even though I had not left that mess there,I don't think I would be flying Etihad again."
Ưu: "The sits we're very comfortable, the food was great and there was a flight attendant who was very friendly and very professional, her name was Giorgana from Rumania, I was impressed with how polite, and efficient she was , smiling to all the passengers and doing a great job."
Ưu: "Lacking in Hosiptality"
Khuyết điểm: "Lacking in Hosiptality"
Ưu: "Service and food, comfy seats!"
Khuyết điểm: "Being charged £94 each suitcase for excess baggage from Manchester! Our bags weighed in at 29k and 31k and was told it was a maximum weight of 23k! However when we left Brisbane our bags weighed the same and nothing mentioned to us! How can this happen? Same airline company different rules depending which country you depart? Very very angry with Etihad."
Ưu: "Beatfull girls"
Khuyết điểm: "Food"
Ưu: "On time as scheduled. ground staff were very very polite and efficient ."
Khuyết điểm: "I have flown in Cathay , Singapore , KLM . lufthansa as I go to Calcutta every year for last 25 years . Never had a 16 and half hrs flt with only one full meal . It should be 3 full meals. Both ways had totally unsophisticated cabin crews . Needs education and training . A basic term like scotch on the rocks needed four explanations . No clue about beer whatsoever . OK for Saudia not for gulf countries. Village girls in an uniform."
Ưu: "i have nothing to like in the flight."
Khuyết điểm: "no service you can call ten time if they come one time you lucky.very very roud crew and very discrimination place.also when i was fly los angeles to abu dhabi the guy name muhammad threat me many time for food he made mistake on my food and top on that he was threating me i hope some one in this air line take care of this but i'm not sure any one going to care for this and he was saying he is supervisor."
Ưu: "Despite being a totally full flight, it was comfortable, with prompt food service, friendly service and good entertainment options. Gluten-free meal was good quality."
Khuyết điểm: "- Dated entertainment system compared to newer Etihad aircraft. - Etihad entertainment only available in the air, not gate-to-gate like other carriers such as Virgin Australia."
Ưu: "Travel bag (with toothpaste, socks, etc) was given."
Khuyết điểm: "1. Food choices from NYC to Abu Dhabi were only lamb or Indian cuisine (chicken kofta or veg), no seafood option. Very few extras were given with the meal or between meals (no fruit, candy bars, peanuts, etc. on the flight). 2. Entertainment was stopped 30 minutes before arrival."
Khuyết điểm: "Call center"
Ưu: "Everything... It was my first time flying with Air Etihad. The service was beyond expectation. My long flight couldnt be any more comfortable."
Khuyết điểm: "Major delay in boarding. Then we had to stop at Mumbai for hours. No clear explanation was made. They didn't provide us wifi, we couldn't reach our families to let them know."
Ưu: "I got sick, and I felt faint and and nauseous. When I told a member of the crew, he took me back to the galley and let me lie with oxygen until I felt better. The rest of the crew continued to check on me the rest of the flight."
Khuyết điểm: "I did not receive my bag on time. I landed in Bahrain at 9:45 pm and had to wait in Bahrain till 2:30 am to recieve my bag. Where I was supposed to be at home in Khobar by 11:30 pm."
Ưu: "nice plane"
Khuyết điểm: "The gate was closed. people sitting on floor"
Khuyết điểm: "Abu-Dhabi was very crowded with passengers and it took very long (actually I was amongst last few passengers who boarded my connection). Depending on time of year, etc the time to connection need to be increased."
Khuyết điểm: "Major first flight to Abu Dhabi has been canceled. That took place around 5 hours. Then the whole journey has been rebooked and I reached the final destination after 10 hours of the previous schedule with lost baggage."
Ưu: "The flight was on time"
Khuyết điểm: "The food from Bangalore - Abudhabi was worst...Also I pre selected Veg meals almost 4-5 months ahead of my trip,however the crew said he can't guarantee serving it..and the quality was poor."
Ưu: "Crew were so courteous, elegant, professional and friendly."
Khuyết điểm: "Food was typical airline food - not much one can do about that!"
Khuyết điểm: "It was standard domestic business class seat, not a pod. Also had 2 screaming kids. Windows were dirty so hard to see out."
Ưu: "great service, polite considerate staff, the vegetarian food was delicious"
Khuyết điểm: "I got severe food poisoning on some portion of my trip, I was still not right a week later"
Ưu: "The staff was extremely polite and accommodating. The entertainment selection was great, with a wide range of movies catering to many cultural backgrounds. Food and snacks were served generously, I never went hungry:)"
Ưu: "Overall great"
Khuyết điểm: "Nothing"
Khuyết điểm: "Nothing,perfect flight"
Ưu: "Seats were comfortable and plane was clean"
Khuyết điểm: "Provide a hot drink and Small snavk"
Khuyết điểm: "Food and wheelchair service dropping me off at inappropriate place & no wheelchair to continue through passport control to Heathrow express train"
Khuyết điểm: "The layover was exhausting & getting to other gate was too stressful. Changing planes should be simplified."
Ưu: "Staff were nice a friendly"
Khuyết điểm: "BA need to decide if they are EasyJet or BA. To pay BA prices and get EasyJet service is a joke. When I fly Easyjet I know what I am getting and can live it with. BA, on the other hand, wish to be different and yet they are close to painting the planes orange and still charging a premium price."
Khuyết điểm: "they lost my suitcase!!!!"
Khuyết điểm: "One hour delay"
Ưu: "Fast boarding with group number priority"
Khuyết điểm: "No complementary rescteshments. You had to pay and only pay by card."
Ưu: "Crew very attentive Boarding but only because flight was empty. Normally it’s a disaster."
Khuyết điểm: "Food a joke in club, 1/4 of a dry sandwich. No thanks."
Khuyết điểm: "How they kept us in the plane for 4 hours and accomodated the people these passengers while others with international transfers missed our flights"
Ưu: "Nice staff."
Khuyết điểm: "Taking off is too slow. We were late with our connecting flights."
Ưu: "The BA staff on the plane were excellent, given the horrible way we arrived to board the plane. They went above and beyond to help mitigate the treatment before boarding the plane. Also, our vegan that we requested via American Airlines on the phone back in September didn't appear on their list, so they made the best out of a bad situation."
Khuyết điểm: "Our first BA flight was late leaving and therefore we arrived to our 2nd flight 20 minutes before the flight was to leave. The check-in staff were completely rude, telling us to run and threatening to not let us on the plane. It was not our fault the plane left late from BCN to LHR. Once we were actually let on the plane, we didn't push back from the gate until 5-10 minutes after the scheduled departure time. There was absolutely no reason to have treated us that way, so we promptly submitted a complaint to British Airways."
Khuyết điểm: "They took too long to start boarding group 1 and 2, crew did an awesome job, but flyers don’t keep the cleaning and after four hours is filthy"
Khuyết điểm: "The Barcelona airport was confusing to navigate. Poor signage. Limited restaurant options, and confusing to find them."
Ưu: "Was a new aircraft, very clean. M&S food is good (though extra of course)"
Khuyết điểm: "The new seats are now no different to a no-fills airline, seriously BA, no seat recline option?! 3 times price of Easyjet yet no difference in comfort. No Map display of progress. Shall we call you Beasy jet now then?"
Khuyết điểm: "Wasn’t aware of the baggage fee"
Ưu: "most pleasant flight i have had. Crew were perfect"
Khuyết điểm: "nothing"
Ưu: "Aircraft ok never fly them"
Khuyết điểm: "Had to pay for everything no included drinks or pretzels"
Ưu: "Short and comfy."
Khuyết điểm: "Really? The only refreshments had to be purchased?"
Ưu: "Boarding was quick and well organized. The plane was clean and prepared -cabin crew was very friendly.We did miss our connection and I liked that British airways got us on the next available flight and had that information as we exited our flights."
Ưu: "Excellent, courteous crew. Flight punctual."
Khuyết điểm: "Flew into 1 concourse a few minutes late had to go through security checks and run to make boarding in another concourse. No place to use the restroom along the way, I will avoid Heathrow at all costs when traveling in the future."
Ưu: "As a tall person, I wish there were better guidelines for passengers in front of you asking permission to fully recline, but otherwise right on time."
Khuyết điểm: "No Wi-Fi."
Ưu: "Entertainment. Attendants were great"
Khuyết điểm: "Not enough personal space"
Ưu: "Friendly and quick service."
Khuyết điểm: "Waiting for a space at the terminal."
Ưu: "Crew and drink selection"
Khuyết điểm: "3/4 of a sandwich for afternoon tea beyond a joke Barcelona lounge not great"
Khuyết điểm: "O"
Khuyết điểm: "In Barcelona, they do not use Catalan in the announcements (American Airlines do)."
Khuyết điểm: "No gluten free snacks."
Khuyết điểm: "Seat comfort in Business Class worse than low cost airlines Crew rude and aloft Food terrible"
Ưu: "Flights were on time"
Ưu: "On time departure."
Khuyết điểm: "Long wait at check-in counters. Need more available counters/agents."
Khuyết điểm: "Movie quality was not great"
Ưu: "El proceso de embarque fue rápido y sencillo. El avión estaba limpio y el vuelo fue ameno."
Khuyết điểm: "No me gustó que era por British Airways pero operado por Vueling. Quiere decir que no tenía la comodidad de una gran aerolínea sino la de una low-cost. Las sillas no reclinaban!"
Ưu: "Crew was pleasant"
Khuyết điểm: "Many lengthy transfers at Heathrow. Exhausting."
Ưu: "Our seat in Economy plus was great. We were very comfortable."
Khuyết điểm: "Two of the restrooms were out of order so there were only two available for Economy plus and Economy."
Khuyết điểm: "Delayed then tube closed because somlatw and no weather issues just equipment according to pilot."
Khuyết điểm: "Terrible catering Seat comfort horrible worse than low cost Lounge overcrowded with no seat and no food left"
Ưu: "Nothing. My entire group flew British Airways at one point of our multi-city trip and did not like them."
Khuyết điểm: "QWebsite stated I could check in a bag free. Even when I checked in and specified I had a checked bag, there was no way to pay for it. When we finally checked in, I had to pay a higher price because it was at the gate."
Ưu: "I had purchased an upgrade to economy plus --- it was great--- much more expensive than I had thought, but I was tired and wanted to try to rest. There I was greeted with champagne, a warm wash cloth and fabulous service by the two male crew members!!! Truly the best! I am almost 70 and I wear hearing aids--- one helped me with my chair and answered my questions .... I felt VERY taken care of/- I was just one row after the business class with the wall ahead on right side of plane, nice leg room and a nice seat mate I am happy for the chance to respond as I was happy I had decided for the upgrade------------even though I had purchased an upgrade for my flight over to Barcelona only to find out on the day of check in that my flight was cancelled----- but that is when I called British Air and a lovely representative named Beth Duncan spent over 2 hours on the phone with me---- finally getting me on Iberia in order to get to my family reunion------ So....... on two occasions during this trip to my sister's house British Air was just wonderful and I thank you very much------- at the end of our flight one of the men made arrangements for me to get to go upstairs and look at the upper deck as I had never done that before------- as as retired teacher that was fun to see Thank you so much!!!"
Ưu: "Upgraded the world traveler plus and the larger reclining seats, plenty of drinks and good food made all the difference for such a long flight. I'd return to British airways"
Khuyết điểm: "My personal tv display didn't offer me all the entertainment options that it should have, but the one next to me did and I didn't complain."
Khuyết điểm: "Soft drinks, bottled water, and a snack were not included free of charge on this flight. My fellow traveler asked for some tap water since she didn't want to purchased bottled water, but the flight attendant forgot to bring the water."
Khuyết điểm: "All beverages cost extra, including water"
Khuyết điểm: "Boarding was delayed but no communication on why or when so we're all just standing around. At least if we have some idea on timing we can use the bathroom or buy a snack while we were waiting. Communication needs improvement."
Ưu: "High Life magazine"
Khuyết điểm: "No complementary beverages"
Khuyết điểm: "Flight booked last minute and once payment taken showed a one hour delay. Became a 1.5hr delay and missed the birth of my child because of it. Devastated."
Ưu: "The folks at Birtish Air are oh so nice and helpful the nicest I have dealt with flying"
Khuyết điểm: "Need to charge a few more pounds for their fares so they provide a decent snack and drink had to pay extra for everything"
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