They ran out of the bibimbap in economy
Here at flight entertainment.
Ưu: "Food and professionalism, were excellent, had a good stress free experience."
Khuyết điểm: "Had issues with unusual plane noise."
Ưu: "Crew was great and economy seats have above average legroom."
Khuyết điểm: "Bathrooms could have been cleaned up a bit."
Ưu: "Efficient, no worries."
Khuyết điểm: "Movies out dated"
Khuyết điểm: "Need more movie options for a 14 hour flight"
Ưu: "I always love Korean Air crew, you do have 5-star staff!"
Khuyết điểm: "I can’t think of anything for now! Overall I had a great flight."
Ưu: "Not much"
Khuyết điểm: "Crew could have been friendlier, food looked and tasted like slop. Passengers were standing and walking around all the time"
Khuyết điểm: "Movie selection was a tad bit small"
Ưu: "Food, professional staff and crew"
Ưu: "Crew service"
Khuyết điểm: "Food quality was ok."
Ưu: "How often i was fed"
Khuyết điểm: "I wanted to upgrade and they said no even rhough it wasnt full"
Ưu: "First Korean dish was good."
Khuyết điểm: "The pasta was the worst meal ever."
Ưu: "Always slippers and good seats. Lunch was good. Entertainment was just ok but good classical music selection."
Khuyết điểm: "The food used to be something I looked forward to, but this time the beef and rice for dinner (because chicken was already gone) was so salty and awful I had to ask to change for fish, which was flavorless. 30 minute delay on unloading luggage made the end of a long flight rough."
Khuyết điểm: "late departure"
Khuyết điểm: "Delayed flight departure and arrival"
Ưu: "The service"
Khuyết điểm: "The width of the seats"
Ưu: "Reliable, quick boarding, Incheon is a nice airport"
Ưu: "I liked the front & below cameras. I used the pillow for my back. It was a very long flight & we were served two meals, coffee, & a snack. The flight was delayed but they switched me to the very next airline & I still arrived on time. Flight arrived at midnight when the airport is not so busy. No issues with security when transferring planes. Customs waved us through & the baggage arrived quickly."
Khuyết điểm: "Request for more movie & TV options after 18 hours of flying."
Khuyết điểm: "Delayed for 2 hours. Otherwise staff and service was good"
Ưu: "some area the A/C does not work"
Ưu: "bring you anything you need. so helpful."
Ưu: "Planes r great service is good"
Khuyết điểm: "We did not like the food but they did give us other tray when we told them we don't like the smelly fish"
Ưu: "Great service, very clean"
Khuyết điểm: "Flight was delayed"
Ưu: "I thought the food was far bette than other airlines. The flight attendances were very helpful and kind. I love the little package i get on the seat. Toothbrush and tooth paste, a pair of slippers, blanket and pillow. Headsets are distributed later. The plane was warm for me so I used the blanket for back support instead."
Khuyết điểm: "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
Khuyết điểm: "food bad, poor selection"
Ưu: "Landed safe"
Khuyết điểm: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Ưu: "Korean Air hosted us on four separate flights to SE Asia, a trip from which we have just returned. Of all of the airlines that we have used over the decades, Korean Air rates at the very top. We have no complaints, only a sense of what a first-class operation it was for us."
Ưu: "Most people sleep as this is a connection from other long flights."
Ưu: "All of the people from Korean Air that I spoke with were very considerate and helpful."
Khuyết điểm: "No legitimate complaints."
Ưu: "Good customer service"
Ưu: "The food, the service,the entertainment were the best. Every time the bathrooms were used they were cleaned, you never see that on US based flights, ever!!! Food was well prepared and tasted great. Will fly KAL every time I can"
Ưu: "seat spacing good in economy personal entertainment system crew very helpful and courteous good overhead storage"
Khuyết điểm: "Food was just okay."
Ưu: "Staff great"
Khuyết điểm: "Food selection"
Khuyết điểm: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Ưu: "There was loads of entertainment during flight , food was great and crew was friendly."
Ưu: "tye food was amazing!"
Ưu: "I loved the caring & attentiveness of all the flight attendants, the individual videos for each seat, the spaciousness between seats, & the complimentary wine service. My flying experience in Coach felt like other carriers First Class. Can't wait to fly again."
Ưu: "Everything was so excellent. An absolutely amazing airline to fly with."
Ưu: "Although I flew Coach, the flight attendant crew was outstanding. Polite, professional and extremely courteous."
Khuyết điểm: "The menu selections were adequate.... video and entertainment left a lot to be desired."
Ưu: "Wonderful international flights - a bit more leg room from SFO to Seoul than Seoul to Hong Kong. Generous meals, snacks and beverages. Best service economy international flight!"
Khuyết điểm: "I did not like having to rush through the transfer from Hong Kong to Seoul to SFO. customs in Seoul can be slow. wish their baggage limitations carried the same from initial flight to the transfers."
Ưu: "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
Ưu: "The ladies were very polite , smiling , and helpful."
Khuyết điểm: "No complaints"
Ưu: "Great service and entertainment"
Khuyết điểm: "Food was no good"
Ưu: "Since this was a connecting flight it was decent turbulence was more felt."
Khuyết điểm: "None"
Ưu: "Nice crew!"
Khuyết điểm: "The food is terrible. The airbus seats are hard and uncomfortable! One and half hour delay!"
Khuyết điểm: "There was no wine available"
Flight from Chicago to Vancouver was 5 hours delayed, not even for weather. Canadian Transportation Authority requires $400 CAD compensation for each ticket flying into Canada for this level of delay. This was not offered by the airline to us.
AA did horrible with the checking in. I was late my flight even though I got there 2 hours before my flight. There were bunches of people waiting in the line to check in and only had 2 agents at that time. More than half people in line couldn’t fly that day because the flight always took off before we checked in
Khuyết điểm: "Very friendly and safe staff thru the entire process."
Khuyết điểm: "All was good."
Ưu: "Super friendly crew and comfy seats. Will definitely book again!"
Khuyết điểm: "Nothing I can think of."
Ưu: "A little more leg room than the next leg of our flight."
Ưu: "Easy boarding"
Khuyết điểm: "Not as friendly as I hoped"
Ưu: "The crew was better than my first leg of my trip. They had manners and were attentive."
Khuyết điểm: "The food and drink selection"
Ưu: "Crew was amazing, seating too crowded"
Khuyết điểm: "Consider removing seats to add more space per seat"
Khuyết điểm: "I had my period and desperately needed to use the bathroom. We were told to stay in our seats The entire flight even though there wasn’t much turbulence. The flight attendant yelled at me over the intercom to return to my seat when I tried to get up so I ended up bleeding through my tampon."
Khuyết điểm: "More room is what everyone wants. It’s unrealistic though. First class was pretty comfortable."
Ưu: "Excellent crew."
Khuyết điểm: "Seat 2L rocks back and forth every time person in seat 1L moves. This was a day flight ORD-LHR so I wasn’t sleeping but I could see how that would be annoying if I were."
Ưu: "I paid for 2 seats and they took my seat and did not reimburse me"
Khuyết điểm: "They should of reimbursed me for my seat that they took"
Khuyết điểm: "All of my flights were delayed"
Khuyết điểm: "A small meal would’ve been appropriate on this flight considering it was first class. Only thing offered was a cookie"
Khuyết điểm: "The plane boarded early. Was not called over intercom. Got to gate 45 mins before plane take off and crew refused to let me board the plane and was unable to exchange my ticket so had to buy a whole new ticket home. Very dissatisfied."
Khuyết điểm: "Cancelled"
Ưu: "Landing and deplaning"
Khuyết điểm: "Literally everything else"
Ưu: "Bad bad"
Khuyết điểm: "Bad bad"
Khuyết điểm: "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."
Ưu: "pleasant crew"
Khuyết điểm: "CRJ900 is a small plane. no WiFi"
Ưu: "The crew were very kind and helpful, going above what was needed!"
Khuyết điểm: "24 hr trip. Morning business meeting- How did my bag not make my flight? I would have carried it on, if I didn’t trust AA to provide excellent service. This is now impacting my business."
Ưu: "Made it home in one piece"
Khuyết điểm: "Business Seat power / entertainment system went out with about 2.5 hours to go. Crew didn't seem surprised and they were pretty relaxed about it. Every time I asked about status during the first hour or so after it was out they said they were rebooting system but nothing happened. Finally gave up on it. Was the "deconstructed burrito" supposed to be served cold/frozen? Warm or at room temp. would have worked better Luggage took good hour before it started unloading"
Ưu: "Boarding process, information flow, crew hospitality was excellent and professional."
Khuyết điểm: "Food was very basic and bland. Drink choices were fine."
Ưu: "Nothing in particular"
Khuyết điểm: "Flight attendants"
Khuyết điểm: "flight kept getting changed from delayed to on time then we finally get on the runway and have to shut the engines down and we were told that we would have to wait there for an hour"
Ưu: "Left on time"
Khuyết điểm: "Some glitch said the flight was delayed, when it wasn't. Good thing I checked with the Check In Counter."
Ưu: "crew was nice"
Khuyết điểm: "old planes, no entertainment on transcontinental flight. Terrible food, and options"
Ưu: "mas de media hora en la pista y 15 minutos mas para desembarcar"
Ưu: "Smooth flight"
Khuyết điểm: "No entertainment on a 5 hr flight. I know a lot of people bring devices but a set of headphones and some music would be nice"
Khuyết điểm: "The flight company's got changed to AA from Iberia but didn't get any email from Kayak. Send an email next time please."
Ưu: "Crew was great. Food was so so as usual."
Ưu: "Liked that one of the flights ha a usb connection to charge my phone"
Khuyết điểm: "It was slightly more cramped in the seating and it was very warm for the duration of the flight"
Ưu: "appreciated having enough room for my knees not to hit the seat in front of me"
Ưu: "Flight was on time through United since we had to be rescheduled from our original flight with American."
Ưu: "Helpful crew"
Khuyết điểm: "Would have liked to be able to power up digital devices"
Ưu: "Relatively smooth flight"
Khuyết điểm: "Seats are built for very small people. My knees were pressed into some hard surfaces for the entire 3+ hour flight. Made it a little painful to walk when we landed. The movie screens (not headrest systems) were all up overhead so you get a neck cramp watching anything. The headrest behind me pressed my shoulders forward and the extendable part would not stay up. The window stopped at about my shoulder so to look out I had to crouch down. AA better stop squeezing us for profits and start delivering a quality service or we'll all find some other airline that puts passengers first."
Ưu: "Great flight with a super crew!"
Ưu: "We flew with 4 different airlines on our trip to New Zealand and American Airlines was by far the best. We were comfortable and had plenty of good food and free entertainment. I would fly with American Airlines again."
Khuyết điểm: "I can't think of anything."
Khuyết điểm: "Tight seating. Stewardess over the speaker was very hard to understand. Not a smooth landing."
Ưu: "Missed a previous connecting flight due to delays, but staff was able to get me on a next flight out, two hours later."
Ưu: "On time"
Khuyết điểm: "Lot of movement"
Ưu: "Flight was on-time and arrived early"
Khuyết điểm: "Not very helpful in rebooking"
Ưu: "Flight was good."
Khuyết điểm: "Just getting through immigration in Miami fl."