They ran out of the bibimbap in economy
check-in in Manila it takes 2hrs very long line
they changed my destination to salt lake city instead of san antonio.i dont know what happening on your system and my baggage is no where to be found now. I waited my baggage in Lax that caused delay on my flight going to san antonio but the baggage is still missing.
Ưu: "The crew was very professional"
Khuyết điểm: "Seats in economy class were small, but most airline economy class seats run small and are uncomfortable for longer flights."
Khuyết điểm: "Friendly and courteous stewardess. All it takes is a smile that makes your long trip a better experience."
Khuyết điểm: "No movies"
Ưu: "The food was especially good for such a short flight."
Ưu: "The crew was very attentive and our seats in Prestige class were very comfortable."
Khuyết điểm: "The entertainment options were meager at best."
Ưu: "This was a Delta codeshare on a Korean Airlines plane. The seats in business class were very comfortable and it was easy to stretch out and sleep."
Khuyết điểm: "The food was mediocre. Not terrible but not very tasty either. There is no wifi!"
Ưu: "Super friendly and accommodating flight attendants. Nice touch with free snacks onboard."
Khuyết điểm: "Seats get very uncomfortable over time. More leg room."
Ưu: "Excellent crew helping calm my anxious children."
Ưu: "I always love Korean Air crew, you do have 5-star staff!"
Khuyết điểm: "I can’t think of anything for now! Overall I had a great flight."
Ưu: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Ưu: "Nice cabin crews"
Khuyết điểm: "Should serve more water because it's a long flight"
Ưu: "Service was great and flight landed safe. Korean food was delicious."
Ưu: "Well equipped economy class. More leg room than others. Food is ok."
Khuyết điểm: "Other carriers tend to be cheaper(but also not as good)"
Ưu: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Khuyết điểm: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
Ưu: "Great customer service"
Khuyết điểm: "It was hot and no airflow"
Ưu: "Economy seating leg room is better than US domestic airlines."
Khuyết điểm: "Nothing!"
Ưu: "Great service, economy legroom"
Khuyết điểm: "Nothing"
Ưu: "Comfortable flight with a nice crew. An overall good experience."
Khuyết điểm: "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."
Ưu: "How often i was fed"
Khuyết điểm: "I wanted to upgrade and they said no even rhough it wasnt full"
Ưu: "The staff was courteous and kind"
Khuyết điểm: "My luggage took over an hour and my 1 bag was covered in a sticky mess that looked like eggs!!! It was gross and they wanted me to fill out a complaint form. That is just unsanitary!!! No form is going to fix that!"
Ưu: "The male flight attendant working the rear of the cabin was the best flight attendant I have ever had the pleasure of flying with. Thanks!"
Ưu: "Friendly staff, good leg room, pillow and blanket are provided and food was pretty good too."
Khuyết điểm: "late departure"
Ưu: "Excellent service and attention to detail. Flight Attendents were courteous, friendly and eager to please."
Khuyết điểm: "delayed 1:50 hrs."
Ưu: "The whole overall experience was fantastic. The food is great and the crew does a great job of taking care of you."
Ưu: "Reliable, quick boarding, Incheon is a nice airport"
Khuyết điểm: "Delayed for 2 hours. Otherwise staff and service was good"
Ưu: "acomodations was awesome!!!"
Khuyết điểm: "temperature was not consitent"
Ưu: "Great service, very clean"
Khuyết điểm: "Flight was delayed"
Khuyết điểm: "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
Ưu: "Landed safe"
Khuyết điểm: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Ưu: "Everything was as good as it gets specially the crew"
Khuyết điểm: "Very long flight....."
Ưu: "Most people sleep as this is a connection from other long flights."
Ưu: "Good service. All attendants and crews were nice and friendly."
Khuyết điểm: "The leg rooms and too small seat when compared with the picture online. The entertainment didn't have many choices."
Ưu: "Food was pretty good too. Great service for the price!!!"
Ưu: "The Crew was just wonderful.Food was excellent, plentiful & well presented. Aircrafts were clean And stocked. I had not flown this airline before but would defitely choose them again"
Khuyết điểm: "JFK airport is hard to navigate & passengers in transit have to go thru security lines again & this gets frustrating."
Khuyết điểm: "Everything"
Ưu: "Korean employees at LAX are no helpful!!!"
Khuyết điểm: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Khuyết điểm: "I'm a big person so the seats are not comfortable for sleeping during long flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."
Ưu: "Everything was so excellent. An absolutely amazing airline to fly with."
Ưu: "Everything was very good. I really enjoyed the korean music on the entertainment device."
Ưu: "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
The seat provides more space for legs to stretch than other airlines.
No complaints. Good overall.
The overall flight experience was great !!!
My friend didn’t know where check badge was in ATL and went through main check with his baggage he needed to check in. and being Sky Priority that took personal care and made sure he checked baggage and expedited through security to not miss our flight
You guys already know that coach sucks.. *lol* You got us all packed in like veal fattening pens. *lol*
Ưu: "The stewardess working first class was very rude to my son. Her negative attitude set the tone for the entire flight and ruined our experience."
Khuyết điểm: "Movies were outdated flying to Amsterdam, coming back was great"
Khuyết điểm: "Great trip!"
Ưu: "Fue muy buen vuelo y el personal muy amable Gracias !!"
Khuyết điểm: "Lo q mas me gusto q fue un vuelo a tiempo y amables el personal"
Khuyết điểm: "Bad social distance"
Ưu: "We needed a seat belt extender and one of the crew members noticed and was so kind in getting that. No embarrassment or drawing attention to the customer. His name? David"
Khuyết điểm: "It was fabulous as always! Thank you. I love Delta!"
Ưu: "Calm and safe, just like I like it."
Khuyết điểm: "More communication on the flight delay"
Ưu: "The crew was nice. They did a very good job under the circumstance."
Khuyết điểm: "The flight was delayed over an hour because of an error on Delta‘s part. They did not verify people as they were boarding. Further the person in 17 F was doing video chat as we were preparing to take off and he had very foul language throughout the flight. The crew never said anything."
Khuyết điểm: "Proper communication"
Khuyết điểm: "Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized"
Ưu: "The crew were nice."
Khuyết điểm: "We could have used more legroom between the seats."
Ưu: "I had an awesome seat 10a with plenty of leg room."
Khuyết điểm: "It was as good as can be expected."
Ưu: "Flight crew got us to Columbus on time despite a delay leaving the gate"
Khuyết điểm: "More room, less congestion."
Khuyết điểm: "The entertainment system was out completely for the whole flight"
Ưu: "Every seat had an entertainment screen, with a variety games, movies, or flight information available."
Khuyết điểm: "The flight arrived 20 minutes early (win), but we then proceeded to have to wait about 15 minutes to pull into the gate because the previous plane handing left yet."
Ưu: "The turkey sandwich was okay."
Khuyết điểm: "I was seated next to an extremely large man. I possessed only half of my seat for the duration of the six hour flight. I asked a flight attendant to move me but she said the flight was full. There should be a protocol for passengers over 300 lbs."
Ưu: "I got home alive."
Khuyết điểm: "The crew was surly. The flight was delayed. We received little information about the delays."
Ưu: "The fact that we left on time given the thunderstorms in the area, and landed on time in Atlanta was amazing. Congratulations to the crew!"
Khuyết điểm: "Not surprised there was no WiFi, but it would have been nice as more aircraft of all sizes are now equipped with WiFi."
Khuyết điểm: "If there could have been some sort of services to take travelers to their connecting flight, for cases of really short time window of course, it’d be extremely helpful."
Ưu: "Jeff was our flight attendant in first class. He is an excellent flight attendant. He has an amazing attitude and his manner made us feel as if we had been friends with him for years."
Khuyết điểm: "Passengers who pay retail for first class on domestic flights should get access to the Delta lounges even without the AE card. Other airlines do this, and we have come to expect it."
Ưu: "The food was amazing. The entertainment system was fantastic. The crew was lovely."
Khuyết điểm: "The small bathrooms"
Khuyết điểm: "Crew wasn’t approachable"
Khuyết điểm: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"
Ưu: "We got on we took off and arrived as scheduled. Just as it should be."
Khuyết điểm: "N/A"
Ưu: "Skywest flight. No issues. Friendly cabin crew. Short 40 minute flight."
Ưu: "Delta - best airline"
Khuyết điểm: "Airbus - entertainment systems never work."
Khuyết điểm: "Wait time because of Atlanta crowding.Re:hurricaine?"
Ưu: "Professional, courteous, and responsive crew and attendants."
Khuyết điểm: "Nothing."
Khuyết điểm: "Very uncomfortable seating"
Ưu: "There was one helpful lady"
Khuyết điểm: "Flight was rerouted and rebooked twice. I’m stuck in Detroit overnight, and won’t be getting to Monterrey until tomorrow afternoon. Thanks, delta!"
Ưu: "Very quick boarding process. There was no entertainment so I couldn't rate that."
Khuyết điểm: "There should be a N/A option if there is no entertainment available."
Ưu: "Getting home in one piece"
Khuyết điểm: "Why do airlines schedule 2 flights for the exact same time in the exact same gate? Just to watch passengers squeeze in like cattle??"
Ưu: "My flight was great. Boarding was easy and the seats were comfortable."
Ưu: "Travel got delayed by an hour but we were satisfied by the crew and food"
Khuyết điểm: "The delay of the flight. Not sure on the reason"
Ưu: "Kenyatta Cheatham, our flight attendant was absolutely delightful! She made my flight enjoyable with her beautiful smile. She clearly loves her job!"
Ưu: "Everything was excellent"
Khuyết điểm: "Excellent job and keep it up"
Khuyết điểm: "Felt like I was sitting in my neighbors lap!"
Ưu: "Delta flights run one time and their fleet seems newer than most with comfortable seating. Having free movies in the seat back ahead of you is a big plus with a good selection of movies. Snacks are good and crew is always friendly and accommodating. We fly almost exclusively with Delta for the aforementioned reasons."
Khuyết điểm: "Boarding is a hassle no matter the airline with few exceptions. You would think someone could figure and efficient method to get people on the planes. I suppose it could be the public that is the problem. Not a problem with Delta they run a good airline."
Khuyết điểm: "very few movies to choose from. China southern had dozens"
Ưu: "It's Delta so I got miles"
Khuyết điểm: "Cramped seats, no food. It's not what you'd expect from Delta. Exit row doesn't help, and forget the bulkhead if you're over 5ft 8in. Look for a flight with first class or a bigger plane, they have them"
Khuyết điểm: "727 modern plane free movie free Wi-Fi"
Ưu: "We did eventually get there"
Khuyết điểm: "What should have been a 90 minute flight took over 4 hours! Between mechanical failure, overbooking and waiting for gates and sky bridges we missed our connection. Then when they rebooked our connection on a British Airways flight, BA couldn't pull up the tickets and we wasted yet another hour while Virgin Atlantic and Delta both passed the buck as to who was responsible for correcting it so we could get on our rebooked flight, which we BARELY did with only 2 minutes to spare!"
great personal interaction by flight staff. Small point. Having missed eating the main meal served just after boarding as I needed to sleep as I had been travelling 24 hours , the promised inflight light snack was not offered and not obvious how to get it. Would have appreciated more drinks offered throughout the flight.
Horrible experience on this flight
Park 50 yards from the airport entrance and don't have to arrive hours in advance. Super convenient.
Khuyết điểm: "No point to early arrival when plane has to wait 20 plus minutes for gate."
Ưu: "Entertainment system"
Ưu: "Emergency exit"
Khuyết điểm: "Extra blankets as emergency exit is terribly cold Boarding"
Khuyết điểm: "Late late late"
Ưu: "Quick boarding and deplaning process"
Khuyết điểm: "Offer free wifi instead of charging."
Ưu: "Nothing really- we were on the tarmac for an hour for a flight that was 46 minutes!"
Khuyết điểm: "An on time departure- and a better / bigger aircraft."
Ưu: "Request for supply of earplugs was kindly met. Cabin crew were attentive and friendly. Food was some of the best I have ever eaten in Economy."
Khuyết điểm: "Check-in staff at EWR were abrupt to the point of rudeness. Did not feel valued as a customer."
Ưu: "Flight attendants were absolutely amazing!!!!! They made the trip very enjoyable!"
Khuyết điểm: "Food!"
Ưu: "That they had blankets"
Khuyết điểm: "Unfriendly aura over l and no food... I much prefer Delta"
Khuyết điểm: "Delayed multiple times"
Ưu: "entertainment on board; priority boarding; on time arrival"
Khuyết điểm: "seat too narrow; delayed boarding;"
Khuyết điểm: "Forcing people to pay for wifi is ridiculous, this was a cross country flight. The united app was super confusing to use. Don't plan on using this airline again, unless I have no other option."
Khuyết điểm: "Fellow passengers; too many howling kids with clueless parents"
Khuyết điểm: "The movies were outdated mostly"
Khuyết điểm: "The flight coming in was late and caused my connections to change. I am not able to arrive in Eugene until AT LEAST 5 hours later then first scheduled."
Khuyết điểm: "Captain was 1 hour late, then wasn't prepared with a gate when we arrived in Seattle. I got home 3+ hours later than I expected, and I have a short vacation time."
Ưu: "One ground agent worked hard to communicate what decision the airline had made regarding the flight delay in response to aircraft malfunction. His words helped establish a priority on which passages need to be rebooked"
Khuyết điểm: "Flight Attendant communication was less than professional. Speed, pitch, and I found it generally annoying"
Ưu: "Service was great!!!"
Ưu: "They accommodated my 6 hour layover by reducing it to 2!! Got me home 4hrs earlier. So grateful."
Ưu: "I general I like United a lot. They're my preferred airline for travel"
Khuyết điểm: "S6 through s8 won't work on their Wi-Fi entertainment system"
Ưu: "Quick flight free beverage and snack"
Khuyết điểm: "Flight delayed with several gate changes"
Ưu: "Pleasant crew and all around good experience. I had no problems with any of my flights."
Khuyết điểm: "Uncomfortable seats, inefficient food service and pricey, and entertainment is a rip off."
Ưu: "I love how comforting it was. The flight attendants are super sweet and very attentive."
Khuyết điểm: "Lost my luggage and gave me wrong information , where I missed my flight and had to wait several hours to get home"
Ưu: "The morning cookie was good."
Khuyết điểm: "It was dirty."
Khuyết điểm: "The airline failed to notify us of the flight cancellation. After figuring it out on my own I suffered great inconvenience because had I been notified on time I could have weighed out my alternatives."
Ưu: "Crowded like sardines Groups 4 & 5 were told you must check your carry-on bags Wifi didn't work for all devices Pilot had to make second approach, because he was too freaking low!!"
Ưu: "Personable staff, great flight time and an awesome landing."
Ưu: "Great trip on my first leg but next flight needs lots of improving."
Ưu: "The seats had plenty of leg room and I enjoyed the movie selection"
Khuyết điểm: "The food left much to be desired"
Ưu: "I liked that the crew tried their best to make sure that everyone was happy. Key word was tried"
Khuyết điểm: "Everything almost we was delayed by almost 3 hours. Crew members kept giving us false hope for no reason"
Khuyết điểm: "Wifi didn't work. Horrible leg room"
Ưu: "I missed my flight and was willing to rework my schedule and therefore United was willing to work with me. I received a flight change for free because of recent terrorist events and I am grateful for the help. All of the staff was extremely friendly."
Khuyết điểm: "It probably isn't United's fault, but since a terrorist attack occurred in France a lot of people were trying to fly back to the U.S. from Rome at the time. I missed my flight because the line just to get into the terminal building was hours long. See positive comments to learn how United handled it, but was still stressed I missed my flight home. I actually ended up flying home from Barcelona"
Ưu: "crew members."
Khuyết điểm: "got delay."
Khuyết điểm: "Very uncomfortable seats on CRJ700. Bottom was fine, but seatback had ZERO padding."
Khuyết điểm: "Getting home late after an already long travel day."
Ưu: "Arrive on time at each gate"
Khuyết điểm: "Needed more movies"
Khuyết điểm: "they didn't serve us, not even water. Also they tried to land once and they could not and then they took us back and retried. Not an explanation or anything.. I believe that the pilots didn't know what they were doing.... I fly frequently but this is one of the worst experience, plus have in mind that you go to Palm Springs to enjoy and relax not to die.., If you have turbulence least announce the passengers and prepare them."
Khuyết điểm: "Tiny seats. No WiFi and no alternative without charge, excepr for direcrvtv previews, which played the same two stupid shows 2x. Couldn't even see the flight map for free."
Ưu: "Polite and pleasant attendants"
Khuyết điểm: "nothing"
Ưu: "Wheels up to wheels down took under 20 minutes."
Khuyết điểm: "I'm 6'4" and if I would've had to sit on that plane much longer I would've been quite sore. Seats are small, space is exceedingly limited. But, it was a regional jet, so this was to be expected. Nonetheless, other airlines' regional jets haven't been quite so cramped."
Ưu: "Very basic flight I can't get stars to delete Food and entrain 0. Comfort 0 cre 7"
Ưu: "Great experience. Quick and well executed boarding/deplaning"
Khuyết điểm: "Over four hour delay due to "crew unavailability.""