They ran out of the bibimbap in economy
check-in in Manila it takes 2hrs very long line
they changed my destination to salt lake city instead of san antonio.i dont know what happening on your system and my baggage is no where to be found now. I waited my baggage in Lax that caused delay on my flight going to san antonio but the baggage is still missing.
Ưu: "The crew was very professional"
Khuyết điểm: "Seats in economy class were small, but most airline economy class seats run small and are uncomfortable for longer flights."
Khuyết điểm: "Friendly and courteous stewardess. All it takes is a smile that makes your long trip a better experience."
Khuyết điểm: "No movies"
Ưu: "The food was especially good for such a short flight."
Ưu: "The crew was very attentive and our seats in Prestige class were very comfortable."
Khuyết điểm: "The entertainment options were meager at best."
Ưu: "This was a Delta codeshare on a Korean Airlines plane. The seats in business class were very comfortable and it was easy to stretch out and sleep."
Khuyết điểm: "The food was mediocre. Not terrible but not very tasty either. There is no wifi!"
Ưu: "Super friendly and accommodating flight attendants. Nice touch with free snacks onboard."
Khuyết điểm: "Seats get very uncomfortable over time. More leg room."
Ưu: "Excellent crew helping calm my anxious children."
Ưu: "I always love Korean Air crew, you do have 5-star staff!"
Khuyết điểm: "I can’t think of anything for now! Overall I had a great flight."
Ưu: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Ưu: "Nice cabin crews"
Khuyết điểm: "Should serve more water because it's a long flight"
Ưu: "Service was great and flight landed safe. Korean food was delicious."
Ưu: "Well equipped economy class. More leg room than others. Food is ok."
Khuyết điểm: "Other carriers tend to be cheaper(but also not as good)"
Ưu: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Khuyết điểm: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
Ưu: "Great customer service"
Khuyết điểm: "It was hot and no airflow"
Ưu: "Economy seating leg room is better than US domestic airlines."
Khuyết điểm: "Nothing!"
Ưu: "Great service, economy legroom"
Khuyết điểm: "Nothing"
Ưu: "Comfortable flight with a nice crew. An overall good experience."
Khuyết điểm: "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."
Ưu: "How often i was fed"
Khuyết điểm: "I wanted to upgrade and they said no even rhough it wasnt full"
Ưu: "The staff was courteous and kind"
Khuyết điểm: "My luggage took over an hour and my 1 bag was covered in a sticky mess that looked like eggs!!! It was gross and they wanted me to fill out a complaint form. That is just unsanitary!!! No form is going to fix that!"
Ưu: "The male flight attendant working the rear of the cabin was the best flight attendant I have ever had the pleasure of flying with. Thanks!"
Ưu: "Friendly staff, good leg room, pillow and blanket are provided and food was pretty good too."
Khuyết điểm: "late departure"
Ưu: "Excellent service and attention to detail. Flight Attendents were courteous, friendly and eager to please."
Khuyết điểm: "delayed 1:50 hrs."
Ưu: "The whole overall experience was fantastic. The food is great and the crew does a great job of taking care of you."
Ưu: "Reliable, quick boarding, Incheon is a nice airport"
Khuyết điểm: "Delayed for 2 hours. Otherwise staff and service was good"
Ưu: "acomodations was awesome!!!"
Khuyết điểm: "temperature was not consitent"
Ưu: "Great service, very clean"
Khuyết điểm: "Flight was delayed"
Khuyết điểm: "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
Ưu: "Landed safe"
Khuyết điểm: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Ưu: "Everything was as good as it gets specially the crew"
Khuyết điểm: "Very long flight....."
Ưu: "Most people sleep as this is a connection from other long flights."
Ưu: "Good service. All attendants and crews were nice and friendly."
Khuyết điểm: "The leg rooms and too small seat when compared with the picture online. The entertainment didn't have many choices."
Ưu: "Food was pretty good too. Great service for the price!!!"
Ưu: "The Crew was just wonderful.Food was excellent, plentiful & well presented. Aircrafts were clean And stocked. I had not flown this airline before but would defitely choose them again"
Khuyết điểm: "JFK airport is hard to navigate & passengers in transit have to go thru security lines again & this gets frustrating."
Khuyết điểm: "Everything"
Ưu: "Korean employees at LAX are no helpful!!!"
Khuyết điểm: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Khuyết điểm: "I'm a big person so the seats are not comfortable for sleeping during long flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."
Ưu: "Everything was so excellent. An absolutely amazing airline to fly with."
Ưu: "Everything was very good. I really enjoyed the korean music on the entertainment device."
Ưu: "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
Another 6 hours delayed nothing given to us
Check in process at Dubai was not easy. Qatar does not use its own employees they are outsourced.
Ưu: "Comfortable cabin atmosphere"
Khuyết điểm: "For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold."
Khuyết điểm: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "Entertainment, crew was very hard-working."
Khuyết điểm: "Economy seats are way too tight, had severe problems with knee room when seat in front was reclined. A terrible passenger just forward of me had no regard to this issue and refused to be cooperative. Food was lukewarm at best and was on mildly appetizing in economy."
Ưu: "Crew were so good"
Khuyết điểm: "Everything is good"
Ưu: "Crew was professional"
Khuyết điểm: "Plane is dirty Food is disgusting Bags treated so badd"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "Good service and smooth flight"
Khuyết điểm: "One hour delay and no entertainment in the airplane and small plane"
Ưu: "The food and service."
Khuyết điểm: "Did not make this flight."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Khuyết điểm: "The food was horrible"
Khuyết điểm: "the returning flight from Doha to Chicago was absolutely old and small."
Ưu: "Thanks for good service"
Khuyết điểm: "Everything was good service food entertainment"
Ưu: "The older style seats are actually more comfortable for taller and larger people."
Khuyết điểm: "The previous Qatar flight took 1.5 hours longer than originally stated and we had to rush to the connection without visiting the lounge. We missed out on the lounge on the flight down as well due to timing."
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "It was excellent."
Khuyết điểm: "It was excellent."
Ưu: "everything went perfect , tank you KAYAK"
Khuyết điểm: "Food options on both legs were terrible. On the first leg, only one of the three options was actually available. I understand that you have to account for varied decisions by customers, but only having one of the three listed options when you're just half way through the cabin is pretty weak. Disappointed that entertainment options hadn't changed from the previous month."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Khuyết điểm: "Everything"
Ưu: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."
Ưu: "I liked the schedule was on time and smooth plane ride."
Khuyết điểm: "I did not like the room in the plane. The seats where to close and u I couldn't sit back because person behind u would complain. Flight attendants did not really going around to see if we were good r needed drinks or even smiled they looked very upset and had some attitude when I did ask for something. Customer service needs more improvement."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."
Ưu: "As the flight would be long (from Japan to Sao Paulo) they had the gentleness of putting us in the best seats well ahead that were available"
Ưu: "Comfortable wide seats, good service"
Ưu: "The flight attendants were courteous and helpful, the flight left on time and even arrived early"
Khuyết điểm: "Seat 10H, the transition from coach to business class could be designed a little better so the service carts don't hit the seat occupant when they move between cabins"
Ưu: "***You're asking me about a flight that hasn't happened yet. I'm rating my flight FROM LOS ANGELES TO DOHA, 10/23/2016, here: Flight attendants were very good, helpful, gracious. For a long flight the restrooms stayed clean."
Khuyết điểm: "The food was over cooked, and lacked freshness. I had to have the same meal twice because they ran out of the omelettes. Next time I will try Emirates."
Khuyết điểm: "Plane seemed old and not upkeep. Chair in front of me leaned back to 5 inches from my face, every time he moved, the tray fell. The air seemed to be off in the front of the plane. Was sweating. But when I went to the bathroom in the back, it was cold"
Khuyết điểm: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."
Ưu: "boarding and cleanliness"
Khuyết điểm: "the flight crew were not friendly and the bar closed before it opened"
Ưu: "The crew. Hana was the best. She is one of the crew members. The Korean female."
Khuyết điểm: "the person next to me was load and annoin. Seat was crammed and was not comfortable AT All."
Khuyết điểm: "It took several hours to check in because the incoming plane from Doha to Bali was delayed, which guaranteed that most of us missed our connections in Doha. The line was long, slow and uncomfortable and the airline did little to ease our discomfort. They refused to allow us use of the lounge in Bali. I had to talk to multiple people in Doha for access to the Oryx lounge there and they at the end, reluctantly let me use it."
Khuyết điểm: "On my printed boarding ticket provided by the Qatar airline desk at ORD, it only had my first initial of my first name listed. After waiting in line for an hour to get my boarding pass, I proceeded to security and they would not accept it and said I needed to go back and get a stamp or prove my purchase from months earlier (my confirmation email was not enough). Although I was able to get the stamp, this is frustrating as my name should have been listed (Sara) which is what I provided in my online profile when purchasing the tickets or the person at the Qatar desk should have realized this when providing me my boarding pass."
Ưu: "Staff for the most part. Food and entertainment"
Khuyết điểm: "Baggage loading was terrible. Way too much was allowed in the cabin. With numerous small duty free items placed overhead. I had to have my back pack blocking my legs for 5 1/2 hours."
Khuyết điểm: "Connection"
The seat provides more space for legs to stretch than other airlines.
No complaints. Good overall.
The overall flight experience was great !!!
My friend didn’t know where check badge was in ATL and went through main check with his baggage he needed to check in. and being Sky Priority that took personal care and made sure he checked baggage and expedited through security to not miss our flight
You guys already know that coach sucks.. *lol* You got us all packed in like veal fattening pens. *lol*
Ưu: "The stewardess working first class was very rude to my son. Her negative attitude set the tone for the entire flight and ruined our experience."
Khuyết điểm: "Movies were outdated flying to Amsterdam, coming back was great"
Khuyết điểm: "Great trip!"
Ưu: "Fue muy buen vuelo y el personal muy amable Gracias !!"
Khuyết điểm: "Lo q mas me gusto q fue un vuelo a tiempo y amables el personal"
Khuyết điểm: "Bad social distance"
Ưu: "We needed a seat belt extender and one of the crew members noticed and was so kind in getting that. No embarrassment or drawing attention to the customer. His name? David"
Khuyết điểm: "It was fabulous as always! Thank you. I love Delta!"
Ưu: "Calm and safe, just like I like it."
Khuyết điểm: "More communication on the flight delay"
Ưu: "The crew was nice. They did a very good job under the circumstance."
Khuyết điểm: "The flight was delayed over an hour because of an error on Delta‘s part. They did not verify people as they were boarding. Further the person in 17 F was doing video chat as we were preparing to take off and he had very foul language throughout the flight. The crew never said anything."
Khuyết điểm: "Proper communication"
Khuyết điểm: "Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized"
Ưu: "The crew were nice."
Khuyết điểm: "We could have used more legroom between the seats."
Ưu: "I had an awesome seat 10a with plenty of leg room."
Khuyết điểm: "It was as good as can be expected."
Ưu: "Flight crew got us to Columbus on time despite a delay leaving the gate"
Khuyết điểm: "More room, less congestion."
Khuyết điểm: "The entertainment system was out completely for the whole flight"
Ưu: "Every seat had an entertainment screen, with a variety games, movies, or flight information available."
Khuyết điểm: "The flight arrived 20 minutes early (win), but we then proceeded to have to wait about 15 minutes to pull into the gate because the previous plane handing left yet."
Ưu: "The turkey sandwich was okay."
Khuyết điểm: "I was seated next to an extremely large man. I possessed only half of my seat for the duration of the six hour flight. I asked a flight attendant to move me but she said the flight was full. There should be a protocol for passengers over 300 lbs."
Ưu: "I got home alive."
Khuyết điểm: "The crew was surly. The flight was delayed. We received little information about the delays."
Ưu: "The fact that we left on time given the thunderstorms in the area, and landed on time in Atlanta was amazing. Congratulations to the crew!"
Khuyết điểm: "Not surprised there was no WiFi, but it would have been nice as more aircraft of all sizes are now equipped with WiFi."
Khuyết điểm: "If there could have been some sort of services to take travelers to their connecting flight, for cases of really short time window of course, it’d be extremely helpful."
Ưu: "Jeff was our flight attendant in first class. He is an excellent flight attendant. He has an amazing attitude and his manner made us feel as if we had been friends with him for years."
Khuyết điểm: "Passengers who pay retail for first class on domestic flights should get access to the Delta lounges even without the AE card. Other airlines do this, and we have come to expect it."
Ưu: "The food was amazing. The entertainment system was fantastic. The crew was lovely."
Khuyết điểm: "The small bathrooms"
Khuyết điểm: "Crew wasn’t approachable"
Khuyết điểm: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"
Ưu: "We got on we took off and arrived as scheduled. Just as it should be."
Khuyết điểm: "N/A"
Ưu: "Skywest flight. No issues. Friendly cabin crew. Short 40 minute flight."
Ưu: "Delta - best airline"
Khuyết điểm: "Airbus - entertainment systems never work."
Khuyết điểm: "Wait time because of Atlanta crowding.Re:hurricaine?"
Ưu: "Professional, courteous, and responsive crew and attendants."
Khuyết điểm: "Nothing."
Khuyết điểm: "Very uncomfortable seating"
Ưu: "There was one helpful lady"
Khuyết điểm: "Flight was rerouted and rebooked twice. I’m stuck in Detroit overnight, and won’t be getting to Monterrey until tomorrow afternoon. Thanks, delta!"
Ưu: "Very quick boarding process. There was no entertainment so I couldn't rate that."
Khuyết điểm: "There should be a N/A option if there is no entertainment available."
Ưu: "Getting home in one piece"
Khuyết điểm: "Why do airlines schedule 2 flights for the exact same time in the exact same gate? Just to watch passengers squeeze in like cattle??"
Ưu: "My flight was great. Boarding was easy and the seats were comfortable."
Ưu: "Travel got delayed by an hour but we were satisfied by the crew and food"
Khuyết điểm: "The delay of the flight. Not sure on the reason"
Ưu: "Kenyatta Cheatham, our flight attendant was absolutely delightful! She made my flight enjoyable with her beautiful smile. She clearly loves her job!"
Ưu: "Everything was excellent"
Khuyết điểm: "Excellent job and keep it up"
Khuyết điểm: "Felt like I was sitting in my neighbors lap!"
Ưu: "Delta flights run one time and their fleet seems newer than most with comfortable seating. Having free movies in the seat back ahead of you is a big plus with a good selection of movies. Snacks are good and crew is always friendly and accommodating. We fly almost exclusively with Delta for the aforementioned reasons."
Khuyết điểm: "Boarding is a hassle no matter the airline with few exceptions. You would think someone could figure and efficient method to get people on the planes. I suppose it could be the public that is the problem. Not a problem with Delta they run a good airline."
Khuyết điểm: "very few movies to choose from. China southern had dozens"
Ưu: "It's Delta so I got miles"
Khuyết điểm: "Cramped seats, no food. It's not what you'd expect from Delta. Exit row doesn't help, and forget the bulkhead if you're over 5ft 8in. Look for a flight with first class or a bigger plane, they have them"
Khuyết điểm: "727 modern plane free movie free Wi-Fi"
Ưu: "We did eventually get there"
Khuyết điểm: "What should have been a 90 minute flight took over 4 hours! Between mechanical failure, overbooking and waiting for gates and sky bridges we missed our connection. Then when they rebooked our connection on a British Airways flight, BA couldn't pull up the tickets and we wasted yet another hour while Virgin Atlantic and Delta both passed the buck as to who was responsible for correcting it so we could get on our rebooked flight, which we BARELY did with only 2 minutes to spare!"