Tìm chuyến bay giá rẻ từ Oklahoma City tới TP. Hồ Chí Minh

Khuyết điểm: Boarding took forever and flight was delayed

Ưu: Great seat, cabin crew was fine.

Khuyết điểm: Too much confusion trying to just find a shower in the lounge

Ưu: Typical JAL, nearly everything was fantastic.

Khuyết điểm: I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats.

Ưu: It was great...

Khuyết điểm: Lavatories on domestic flights in Japan are tiny. Like, super duper tiny.

Ưu: Crew from GNV to ATL was very pleasant.

Khuyết điểm: On time departure to ensure that I was able to catch connecting flight instead of missing it and being placed stand by on the next available flight.

Khuyết điểm: Don’t be delayed by more than 1 hour. Twice the same day / both directions.

Khuyết điểm: Nothing. Perfect flight.

Khuyết điểm: Every time I fly from Brazil to USA and back I always can carry to luggage of 23kg in American Airlines but this company only allows 1 luggage and they charge me 90 dollars for the second one that’s bad

Ưu: Professional and friendly crew

Khuyết điểm: Food quality from Jakarta is bad

Ưu: It wasn't JAL it was American.

Ưu: The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting.

Khuyết điểm: The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner.

Ưu: Crew was professional and friendly

Khuyết điểm: Continuous improvement

Khuyết điểm: Every time I fly from Brazil to USA and back I always can carry to luggage of 23kg in American Airlines but this company only allows 1 luggage and they charge me 90 dollars for the second one that’s bad

Khuyết điểm: Crew was unfriendly and flight was 2hrs delayed

Ưu: The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!

Khuyết điểm: Nothing.

Khuyết điểm: Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class.

Khuyết điểm: Good

Khuyết điểm: Flight delays are always disappointing.

Ưu: Everything was amazing! Crew was helpful, thoughtful and kind.

Khuyết điểm: Nothing. It was great. Strongly recommend.

Ưu: Amazing crew

Khuyết điểm: Perfect

Khuyết điểm: Tv wasn't operating correctly

Ưu: Crew from GNV to ATL was very pleasant.

Khuyết điểm: On time departure to ensure that I was able to catch connecting flight instead of missing it and being placed stand by on the next available flight.

Khuyết điểm: Communicating take off time!!! It changed multiple times by one three hours and ended up flying the next day!

Khuyết điểm: movie selection could have been better.

Ưu: Professional and friendly crew

Khuyết điểm: Food quality from Jakarta is bad

Khuyết điểm: Seat cushion could use more cushioning. Larger portions of drinks served

Ưu: JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops.

Khuyết điểm: Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control.

Khuyết điểm: The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable.

Ưu: The second flight was perfect.

Khuyết điểm: No vegetarian options at all without advance notice.

Ưu: Clean facilities and polite staff. Made the 14 hour trip much more tolerable.

Khuyết điểm: More JFK related than anything. 20 minute delay on Yvette tarmac due to gate related issues but that's not the airline's fault.

Khuyết điểm: Friendly and courteous stewardess. All it takes is a smile that makes your long trip a better experience.

Ưu: Great crew and very good legroom.

Khuyết điểm: Boarding zones is confusing. What does boarding zone "basic" mean?

Khuyết điểm: Movie selections, healthy snacks/food

Khuyết điểm: No hubo comida suficiente

Ưu: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.

Khuyết điểm: The in flight screens weren't working well.

Ưu: Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability

Ưu: Great seat, cabin crew was fine.

Khuyết điểm: Too much confusion trying to just find a shower in the lounge

Ưu: JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops.

Khuyết điểm: Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control.

Ưu: My seat

Khuyết điểm: Time check in maybe earlier.

Khuyết điểm: It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly.

Ưu: Crew and entertainment options were great. Aircraft was new. Boarding was smooth. On time even though we left 30 min late.

Khuyết điểm: The internet was hard to connect to and the gogo options aren’t totally clear.

Ưu: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Khuyết điểm: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Ưu: The crew went the extra mile to accomodate my bag due to not having a seat in front of me to stow it. Also, Delta Comfort was exceptional!

Ưu: I like the spirit of Christmas in some of the staff.

Khuyết điểm: Board people by section instead of a madsive line.

Khuyết điểm: Boarding took forever and flight was delayed

Ưu: Everything

Khuyết điểm: Connection time at Narita is too long

Ưu: Simple check in and boarding, right on time.

Ưu: Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks.

Ưu: All was great!

Ưu: Seating and serving, both very good

Khuyết điểm: I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do...

Ưu: Good entertainment options

Khuyết điểm: Overall okay crew, but some very rude members

Ưu: Everything

Khuyết điểm: Connection time at Narita is too long

Ưu: Love everything

Khuyết điểm: None

Ưu: Everything was amazing! Crew was helpful, thoughtful and kind.

Khuyết điểm: Nothing. It was great. Strongly recommend.

Khuyết điểm: The Entertainment screen could have been larger.

Khuyết điểm: More movie choices. More substantial second meal.

Ưu: Great seat, cabin crew was fine.

Khuyết điểm: Too much confusion trying to just find a shower in the lounge

Ưu: 33" seats

Khuyết điểm: nothing

Khuyết điểm: The crew members could have been more courteous to clients on the flight by lowering their voices when conversating among themselves.