Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Oslo
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Không có chuyến bay trực tiếp nào cho đường bay này mà được liệt kê trên KAYAK, thời gian bay nhiều chặng ngắn nhất là 49h 05m
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Việt Nam có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Việt Nam trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing."
Khuyết điểm: "Serve the cold soba for all meals. :) Love it."
Ưu: "Comfort as usual"
Khuyết điểm: "No idea"
Ưu: "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Khuyết điểm: "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"
Khuyết điểm: "can not think of anything. Everything was more than i expected.Thank you for my experiance"
Ưu: "No issues, waiting area clean and comfortable. Crew efficientand pleasant."
Khuyết điểm: "Not a thing."
Ưu: "One of the best service! Thank you!"
Ưu: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Khuyết điểm: "No complaints, I would say....ANA the best,!"
Khuyết điểm: "I was seated at the exit isle, ample of leg room, but the seats were very narrow. I barely fit into the seats. I noticed the seats behind had smaller arm rests so they had more space. The movies on board need upgrade."
Ưu: "The crews' smile and politeness were excellent."
Khuyết điểm: "The line was way long to check in at the Narita International Airport."
Ưu: "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
Khuyết điểm: "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."
Ưu: "Clean and comfortable"
Ưu: "Friendly staff, comfortable seats, able to watch new release movies, good food."
Ưu: "Friendly & helpful stewardesses, watched new release movies, good meals, overall a smooth ride."
Khuyết điểm: "Quite a few passengers with young children crying throughout the trip but I can sympathize trying to keep them occupied on such a long flight."
Ưu: "Very efficient, friendly and helpful staff"
Khuyết điểm: "Food was gross."
Ưu: "Service, Cleanliness and Overall Quality"
Khuyết điểm: "We got lie flat cubicle seats on the way out but just tilt seats on the return, both on new 787's. After a 11 hour flight in lie flat cubicles and connecting to a standard recline BC seat is a bit painful."
Ưu: "Staff very friendlym Flight was on time."
Khuyết điểm: "There is not entertainment at the plane even though is a international flight in a not low cost airline. The space between seat is quite small."
Khuyết điểm: "First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue"
Ưu: "The seats in business class are excellent. The staff is wonderful and very attentive. I'd fly ANA again especially on the 787."
Khuyết điểm: "The entertainment is pretty limited , and the food selection is limited for western food."
Ưu: "Shortest duration"
Khuyết điểm: "The fact I had to come back to Canada from Japan. Canada is ghetto."
Ưu: "Sturdy seat cushion for long flight, good food selection, and plenty of current movies to keep one occupied for hours. Over 8 hours of lights out for sleeping."
Ưu: "Seats and service"
Khuyết điểm: "No complaints"
Ưu: "Was a smooth flight, good flight crew. Tasty food too"
Ưu: "free movies"
Khuyết điểm: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
Ưu: "The crew is awesome and food is quite good"
Khuyết điểm: "Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight"
Ưu: "Very comfortable plane and excellent service."
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Ưu: "It was OK. Time was the same as Asiana and Korea Air."
Khuyết điểm: "I don't Japan airport."
Ưu: "Love everthing."
Ưu: "They had good movies and music of my choice."
Khuyết điểm: "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."
Khuyết điểm: "Ordered Fruit Meal. It did not have a variety."
Ưu: "The food were good and just enough for the inflight need"
Khuyết điểm: "The time to get to the next flight is so tight! I wish there's a 30 minutes more so I don't have to rush and be the last one to get in the plane."
Ưu: "Food and movies."
Khuyết điểm: "One of the stewardess had an unfriendly look on her face."
Ưu: "Great customer service and very kind staff!"
Ưu: "Love the service provided by the flight crews. The landing was smooth and quick."
Khuyết điểm: "Flight was delayed and the crew announced the same thing about it twice."
Ưu: "The Star Wars theme was unexpected, and fun. The food was great, fresh, as always on ANA."
Ưu: "Good service and not too long of a wait to board the plane."
Ưu: "Messed everything up!!!"
Khuyết điểm: "Messed everything up!!!"
Ưu: "The food and disipline on boarding the passangers according to their classes"
Ưu: "Friendly and helpful stewardess"
Khuyết điểm: "Seats could be more comfortable."
Ưu: "Was able to request a gluten-free meal for the flight"
Khuyết điểm: "Nothing"
Ưu: "The ANA crew is always exceptional. Drinks and food are constantly being provided and the crew routinely walks about the cabin to ensure passenger needs are being met."
Khuyết điểm: "For some reason, other countries do not use a number system when boarding. This often means if you're not paying attention, you could be the last to board the aircraft because a line will form almost out of thin air. Minor issue, but a systematic boarding procedure would be good."
Ưu: "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."
Ưu: "Best service ever provided by an airline"
Ưu: "My son can not eat peanuts, I am so happy you offer the peanut free meals. And ANA always have good sevice."
Ưu: "I have two flight which is United and ANA. I love ANA so much especially the food!! And the crew!!!. The food is the best! I love it!! And the crew is so friendly, professional and lovely."
Khuyết điểm: "So far I don't have"
Ưu: "Snacks, Timings, beverages, entertainment."
Khuyết điểm: "Space, main course food"
Ưu: "Excellent service and food"
Khuyết điểm: "None"
Khuyết điểm: "Didn’t even take off!"
Ưu: "Crew and food"
Ưu: "smoothing take off and landing"
Khuyết điểm: "Food quality and variety is not good. Also, their serving speed is very poor. Boarding should be more informed and more organized upfront."
Ưu: "Very pleasant and comfortable flight."
Khuyết điểm: "NA"
Ưu: "They help get passengers to seat and with their luggage"
Khuyết điểm: "They insist to wake you up if sleeping to ask if you want to eat instead of leaving you alone!"
Ưu: "The crew provide good service but personally i did not like the food that could be lot better."
Ưu: "Everything.. will do it again!"
Khuyết điểm: "Everything was perfect"
Ưu: "Business class is the best"
Ưu: "Luxury, comfort and hospitality"
Khuyết điểm: "none"
Ưu: "The crew was amazing."
Khuyết điểm: "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."
Ưu: "The crew was excellent. The seat was reasonably comfortable. Boarding process was very orderly and smooth."
Ưu: "Cabin crew attentive, cabin quiet, seats comfortable, rest rooms clean."
Khuyết điểm: "Hot food was luke warm, portions skimpy."
Khuyết điểm: "Seat comfort"
Khuyết điểm: "Food"
Ưu: "Helpful,courteous and efficient"
Khuyết điểm: "Wifi was hard to connect"
Ưu: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Khuyết điểm: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."
Ưu: "The crew was very friendly throughout the 7-hour flight."
Khuyết điểm: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Khuyết điểm: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"
Ưu: "Same as earlier flight"
Khuyết điểm: "Nothing"
Ưu: "Everything is fantastic from the stuff, food and a lot of leg room."
Khuyết điểm: "Nothing"
Ưu: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Khuyết điểm: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Ưu: "Everything was good - food, entertainment, on time."
Ưu: "Air hostesses are classic.The plane very spacious ."
Khuyết điểm: "Wait time to connect from Doha too longNo hotel accommodation."
Ưu: "In my departure flight, there were many empty seats and the crew let us move to another seat to lay down and sleep. Also the food was very good and there was a great selection of movies."
Khuyết điểm: "Qatar airways should allocate separate seating for families. The crowd was generally composed of labour from Qatar and other middle eastern countries making the flight an unpleasant experience. It felt like going to a factory shift at 4 in the morning."
Ưu: "The wider space between all seats and the selection of the food"
Khuyết điểm: "Nothing at all"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."
Ưu: "The Qatar Airways price."
Ưu: "Service was on point. The crew was very helpful."
Ưu: "Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!"
Khuyết điểm: "Nothing!"
Ưu: "Wheelchair was assigned to me from terminal to inside plane. Crew was able to speak my local language. That was something awesome feel like home."
Khuyết điểm: "Am satisfied with the services but free wifi was not there ;-)"
Ưu: "The plane number one is very good but the onther one to cairo is good not like the first"
Khuyết điểm: "Catering and seating. They ran out of food and drinks"
Ưu: "The flight was on time, not full and the crew and the entertainment was excellent. Very happy with the experience of flying on Qatar Airways from Johannesburg to Miami."
Khuyết điểm: "Everything was well, the food was good not great (even for airplane food) and the only other issue is it seemed like trash from our drinks and food services was picked up for quite a while or until we brought it to the flight attendants ourselves."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Excellent Cabin Crews, Flights on time"
Khuyết điểm: "Food is mediocre at best, comfort on 787 is terrible."
Ưu: "A 380 plane is the best. Staff were attentive. Good good for airline. Great entertainment system"
Ưu: "Food, crew, in flight services and entertainment were amazing. Definitely recommend this airline for trans-atlantic flights."
Khuyết điểm: "I flew on the Boeing Dreamliner which is pretty loud. I recommend noise cancelling headphones or earplugs."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Ưu: "Economy seats comfortable, wonderful entertainment, current movies, great food, price very competitive and partners with two American Airlines for frequent flyer miles"
Khuyết điểm: "Nothing"
Ưu: "Excellent on time flights"
Khuyết điểm: "Food quality was bad. We had pre-ordered Hindu Indian meals and the food was anything but Indian."
Ưu: "Very good service. Good pleasent staff on board and at Doha airport. Well mannered and took good care of us. Flights left in time."
Ưu: "Good service level Food was nice"
Khuyết điểm: "check in staff at Alexandria airport were not fully knowledgeable about visa verification procedure."
Ưu: "This was a good flight."
Khuyết điểm: "Space is always an issue."
Khuyết điểm: "Catering and professionalism of the crew could have been better."
Ưu: "The food is always great!"
Khuyết điểm: "They should bring out snack more often."
Ưu: "The entertainment system has huge offerings."
Khuyết điểm: "The food could be better."
Ưu: "Food and entertainment was great"
Khuyết điểm: "Dirty bathrooms, cramped seats, and still can't believe they still load the front of the plane first... takes forever"
Ưu: "The crew was nice and friendly, food was ok"
Khuyết điểm: "Food should request order by the crew, rather then trolly push like an old style"
Khuyết điểm: "everything"
Ưu: "Efficient, courteous and early arrival"
Ưu: "The staff is very customer friendly. One of the best. I"
Khuyết điểm: "In general the toilets are clean but for this trip they weren’t very neat."
Ưu: "The crew was nice but that’s about it"
Khuyết điểm: "Maybe a 333 in economy rather than a 343 Seats were too congested. Hardly any place to move"
Ưu: "I really enjoy this airline. The flight was good with good entertainment system. I like the provided pillow and blanket and they make sure the cabin is dark and quiet for sleeping. Food is decent with generous amounts and snacks always available to go and grab."
Khuyết điểm: "I was fairly squished on this flight at 6'2" with my knees almost touching the seat in front of me. I had more space on another Cathay flight and I think I had a seat in the same class. I took off my shoes and that helped me get a little more room to spread my feet/legs out to get comfortable."
Ưu: "very friendly staff"
Khuyết điểm: "seats could be more comfortable for long flights, better food choice"
Khuyết điểm: "Food"
Ưu: "The seats were comfortable with enough leg room even in Economy class. I was late to go through security check-in, but the flight waited for me to board the flight. The on-flight entertainment was excellent."
Khuyết điểm: "I didn't like the food offered that much. Also, it seemed that the crew were not that good in coordinating among themselves and helping out passengers. There was not much option on drinks."
Ưu: "Food was amazing"
Khuyết điểm: "Very good"
Ưu: "Lots of room, excellent service, decent food. Boarding was uneventful as was the flight itself. We were late taking off, but made up time and landed on time. Only had 1 hour 25 minute layover so was a bit concerned."
Khuyết điểm: "Cathay Pacific doesn't do a beverage service before serving dinner. I find it odd to get served a cocktail after the first course is served."
Ưu: "Too cramped"
Ưu: "The overall service is great for the airfare price I paid. Can’t complaint! The new plane with central air control was a great idea; it was comfortable for the duration of the ride. That being said, I would definitely use Cathay Pacific again in the future for this price range."
Khuyết điểm: "The wait time to take off was WAY too long. Luckily the entertainment was available right away on the screen."
Ưu: "Over all the customer service was accommodating."
Khuyết điểm: "Never received a notification for flight delay. Online communication was never established"
Ưu: "Airlines staff took my complaint seriously and found the bag at Hongkong airport. Later the bag was brought to SFO and delivered at my temporary stay. Very good job done."
Khuyết điểm: "On arrival on 10th Sep at SFO, I found one of my checked-in baggages was missing. This made me bit worried. I made a complaint to airlines staff there. Some inconveniences caused since I kept my needed cloths in that bag."
Ưu: "Nice crew"
Khuyết điểm: "Seat on up position are too straight"
Ưu: "It was a lovely flight. Food/drinks were excellent."
Khuyết điểm: "Toilet cleanliness needs to be better."
Ưu: "Little more leg room! A good flight overall"
Khuyết điểm: "Flying time too long!"
Khuyết điểm: "Can not catch up the fight to guangzhou"
Ưu: "Entertainment system is decent with good selection of movies."
Khuyết điểm: "Uncomfortable seats"
Ưu: "Good entertainment choices, but the system itself was awkward and slow to respond."
Khuyết điểm: "The 777 was tired. Tray tables weren’t clean and it was fitted with seats that did not recline. Most uncomfortable!"
Khuyết điểm: "Delayed flight after waiting for hours in Hongkong. The male flight attendant was inefficient. Did not check on passenger’s concern even after it was brought to his attention. Simple request for water took forever to arrive. Did not like meal so requested a cup of noodle instead but the noodle never arrived. It is stated in their menu that snacks like cup of noodle is available through out the flight but only when you stand up and get it from them. Very poor service. I will never fly Cathay Pacific again. That will be the first and the last."
Ưu: "Brand new A350-900 airplane. Better movie selection. Nicer bathrooms."
Khuyết điểm: "No more advanced seat selection except for an additional $180. No more serving wine and beer with dinner although I think its still available on request. A lot more screaming kids on the flight. Cathay is becoming more like the budget Chinese airlines. Sad."
Ưu: "Cathy Pacific is always in the top 10 airlines of the world for a reason. The staff and service are top of class."
Khuyết điểm: "The economy seats could recline a little more and be slightly wider for more comfort."
Ưu: "We boarded on time. Again, cabin crew was nice, courteous, and professional. Flight was not full- therefore, no passenger present next to me. Did not eat either meal- therefore, can not vouch for them; however, did have a cup of noodles. Again, the variety of music was nice."
Khuyết điểm: "Again, airport crew leaves a lot to be desired."
Ưu: "Fast and on time"
Ưu: "Punctual, service"
Khuyết điểm: "Price more expensive"
Ưu: "The crew on Cathay Pacific is really a cut above. they seem to have a genuine wish to see to the comfort of the passengers. It is also a pleasure to have so many choices for entertainment."
Khuyết điểm: "The boarding from NY to Hong Kong was really well organized, with people in the back of the plane getting on first so that it was easy for everyone to get right in. This did not happen on the return flight from Hong Kong. Further, at one point we were rousted from the waiting room and made to go through a second inspection, having are bags searched again, and having random people go through especially invasive searches. Very unpleasant and unnerving as we were given no reason for this."
Ưu: "Very comfy overall experience"
Khuyết điểm: "N/A"
Khuyết điểm: "Hardly any Indian movies for 15 hours flight. Other flights have more options. Pl aying games was terrible without a handset. Seats are cramped. There was 2 fruits for an Indian vegetarian option and when we asked how come there is no desert they say that is the option which is comes with."
Khuyết điểm: "Pls see above comments"
Ưu: "The Attendants were excellent"
Khuyết điểm: "I am a big man and found the seats a bit tight"
Ưu: "No issues."
Khuyết điểm: "No complaints."
Khuyết điểm: "Treatment by EVA staff when trying to transit from Kaohsiung to Shanghai flight. Very incompetent. Take 90 minutes for them to figure out how I can make simple transit. Terrible."
Khuyết điểm: "Less choices of movies"
Ưu: "Comfortable seats, clean toilets, great service"
Khuyết điểm: "Entertainment system is a little bit outdated. Not as good as was on the other flight where you can search for movies by keyword."
Khuyết điểm: "We were all supoosed to sit together (there were 3 of us) but my sister got separated at the last minute and put on a center seat elsewhere with no explanation."
Ưu: "They gave 250 ml bottle water each on breakfast and dinner I like that . The crew members were helpful and friendly"
Khuyết điểm: "There was less choice of movie. It would be good if they add more Bollywood movies and movies with more than 4 rankings."
Khuyết điểm: "Though nothing completely egregious, my interaction with crew on the flight were the worst I have ever experienced when traveling. The first was after attempting to go to the bathroom mid-flight. This was an 11 hour flight. I'm not sure whether the captain forgot to turn off the seatbelt sign during the middle of the flight or if he anticipated turbulence, but the seatbelt sign was on for at a minimum, 45 minutes. After waking up I had the urge to go to the bathroom and walked back to try to get there. Once close to the bathroom a flight attending pointed in the other direction and said "sit down and put your seatbelt on." I expressed that I had to go to the bathroom and he again just repeated "go put your seatbelt on." I stood for another few seconds in disbelief that I would really be turned away from using the bathroom in the middle of a flight and during this short time of standing there he again repeated: "go put your seatbelt on." I would like to stress that there was absolutely no turbulence at this time. Whether or not this is protocol and any attendant would have told me the same, the attendant could use lessons in how to properly speak to people by having a better tone AND saying please. Explaining the situation would also be helpful instead of just using your power to command another adult to do something. After returning to my seat, I saw multiple other people also try to get up to go, who received the same fate, so it was obvious he was trying to adhere to the rules, but clearly if the fasten seatbelt sign has been on for over an hour at that point, you should be able to be an adult and put the situation in context; people need to use the bathroom on a long flight. My second poor interaction was at the conclusion of the flight. I was listening to music on my phone and hadn't heard the captain announcement that we should begin to prepare for landing. On ANY other flight I have EVER been on, the crew will come around and verbally ask people politely to put their seat up, return trays to their stored position, and unplug any USB electronics. One of the crew, without asking me first or even making eye contact, came up and unplugged my phone from being plugged in and manually put my seat up to upright position and walked away. This might seem like a simple thing, but you should NEVER touch someone else's property. Further, to place me upright without warning was extremely rude. If this flight had been the only flight I had with Cathay Pacific, I would never fly with this airline again, because it would have seemed to me that your crew lack social skills, are impolite, and may have language barriers. Luckily, my trip was round trip from NY to Bali and as such there were multiple connecting flights, and I had good experiences on all the rest. I really wish I had gotten the name of the 2 individuals I had a poor experience with, as I don't think they will help you in securing future customers."
Ưu: "Love the plane, seats"
Khuyết điểm: "Food has gone down"
Ưu: "Good collection of entertainment options"
Khuyết điểm: "Biggest gripe: No onboard wifi. As a business traveller, this is important to me."
Khuyết điểm: "Delayed 3 hours"
Ưu: "As always the food is better than 90% of airlines. The entertainment is always great and varied."
Khuyết điểm: "The crew kept waking me up and were rude."
Ưu: "Great crew. But, they ran out of breakfast choices early."
Khuyết điểm: "They cancelled my flight"
Khuyết điểm: "Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service"
Khuyết điểm: "Cramped overhead luggage space. Delayed due to technical reasons. Previous flight was completely cancelled."
Khuyết điểm: "It took around 15 minutes for airplane to park and I was very near to loose my second flight, if my second flight had not delayed I would have loose it totally."
Ưu: "The food was finished by the time crew came to serve me and actually said sorry we have no food left for you. Due to flight delay missed connection and the Turkish airlines staff at Istanbul was extremely rude and downright unhelpful"
Khuyết điểm: "Turkish airlines really needs to train crew in how to behave under difficult circumstances"
Ưu: "Amazing crew, confortable seats, great complimentary internet service"
Khuyết điểm: "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"
Khuyết điểm: "1 hour delay due to weather"
Khuyết điểm: "Flight was delayed - missed connection in Istanbul"
Ưu: "The crew were friendly and responsive"
Khuyết điểm: "N/A"
Khuyết điểm: "See comments above"
Ưu: "The crew on the airplane were fantastic. They arranged an aisle seat, which I requested upon checking in."
Khuyết điểm: "I asked for an aisle seat and I was assured when I checked in that I have an aisle seat. But this was not correct. The crew on the airplane did their best to accommodate my request and they were successful. So the mistake was that of the crew in Berlin where I started my flight."
Khuyết điểm: "Delay flight from istanbul."
Ưu: "On the plus side, the food, service, entertainment, and comfort on Turkish are the best of any Economy class overseas flights. For that reason, they are my top pick."
Khuyết điểm: "I can't understand why I was booked with an impossibly tight connection. It's a huge airport, with multiple security checkpoints with long lines. I had an hour between flights, and the first flight landed just five minutes late. The gate for the second flight had already closed by the time I cleared the first security checkpoint. It would have been completely impossible to make it to the gate on time. Turkish put me up in a hotel, etc., for the night, and there were dozens of people in similar situations. But the airline shouldn't offer connections that are totally impossible."
Khuyết điểm: "The food"
Ưu: "Liked the food"
Khuyết điểm: "the yelled at my mom woke me up from sleep abruptly took every opportunity to confront me Flight attendants were aggressive"
Ưu: "Easy check in"
Khuyết điểm: "Please include sea food in your menu"
Ưu: "1. I had one empty seat next to me. 2. Australian Open (tennis) was live on my tv screen!"
Khuyết điểm: "Although the crew was quite nice, one crew member was kind so-so."
Khuyết điểm: "Worst customer service."
Ưu: "every think"
Ưu: "I enjoyed the flight!"
Khuyết điểm: "Not applicable"
Ưu: "Crew was helpful and supportive, snack was good"
Khuyết điểm: "Good was good, but not exellent.,entertainment was good, but need more latest movies. Overall, it's good flight, but not the top class"
Ưu: "Meal service on a short flight"
Khuyết điểm: "This was a connection flight to telaviv, but I still had to go through security again. On top of that, once through security there was no food or drinks available while waiting to board."
Ưu: "Everything perfect . Departure /arriving / check in / transfer lenth ."
Khuyết điểm: "Absolutely packed flight with little to no space for leg room. Flight was unconfortanle for such long duration of time."
Ưu: "I love Turkish airlines, expecially when it's a connection flight to Istanbul. I am an American citizen living in USA and my wife and I travel to Egypt quite frequently. We have realized the big distinction in services when we travel from USA to Turkey VS Turkey to Egypt . The USA to Egypt staff was great, especially the ones at dulles airport."
Khuyết điểm: "The only problem I had with that was the infant Bassinet, it was extremely uncomfortable for our baby"
Khuyết điểm: "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"
Khuyết điểm: "departure time changed 3 times"
Ưu: "la comida y el serivico del personal arriba del avion"
Khuyết điểm: "No me gusto la espera en algunos boarding de los aeropuertos"
Ưu: "Great food, good selection of movies."
Ưu: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Khuyết điểm: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Ưu: "The crew looked after the children on the flight giving them coloring books, milk and little things I noticed. Therefore the children on the flight didn't fuss a lot therefore they didn't disturb the other passengers"
Khuyết điểm: "Too many ads and promotional messages, not letting to use entertainment system much."
Ưu: "Setting, speed, arrival"
Khuyết điểm: "Long queue at passport control"
Khuyết điểm: "Signage at IST for transit should be better to explain security and passport requirements"
Ưu: "Cabin crew was pleasant."
Khuyết điểm: "Vegetarian meal was mediocre. Seats were extremely crowded. Person in middle seat was large, causing over-crowding because he required more than his seat. I didn't check out the entertainment, as I didn't know how to use the electronics."
Ưu: "The crew were amazing.. very helpful and accommodating! The food was also 5 stars, and the entertainment was great! Enjoyed every minute of it!"
Khuyết điểm: "Boarding was not really done according to groups A, B, etc, but it was only a small holdup.. really nothing much at all :) Comfort was great, although a little more leg room might have been nice. But again, not a really big deal!"
Khuyết điểm: "On of stewardess was very rude ."
Khuyết điểm: "The delay"
Khuyết điểm: "They lost my baggage. And i have all my medicine in it."
Ưu: "Amenitied were great. We even arrived significantly early."
Khuyết điểm: "I didn't book any flight. Don't know why you think i did. I hope the actual person who booked had a nice uneventful travel experience."
Ưu: "THENK YOU!"
Khuyết điểm: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"
Ưu: "Plane was clean. Crew was nice. Good breakfast."
Khuyết điểm: "No entertainment."
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "Best menu vs. previous 3 Turkish Airlines flights on this trip. Great movie selection. Accommodating crew. Comfortable chairs. Nice travel packs."
Khuyết điểm: "Bathrooms were very dirty by half way through the trip. Crew should keep them cleaned. Free Wi-Fi should be the standard on such a long flight. More leg room needed for Americans & Europeans above average height. Larger water bottles should be passed out before sleeping hours. Each passenger needs a personal fan. Temperature was too warm. Gate agents in Istanbul had a very confusing set-up to get on plane. Gate agents not empowered to help passengers with all issues that arise. We left item at gate in Catania, & gate agent unable to offer any help or detailed guidance to help us work to get it back."
Ưu: "The food was great, entertainment was excellent, flight crew was pleasant, seats were pretty comfortable."
Khuyết điểm: "Flight left over an hour late and I nearly missed my connection as a result."
Ưu: "Comfortable enough for a long flight, but not worth the price we paid."
Khuyết điểm: "Price of ticket was too high even for economy class travel and flight was VERY late to leave and VERY late to arrive."
Khuyết điểm: "The absolute worst airline we have ever flown with. Will never fly with them again."
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