Delta is horrible from start to finish
The crew were great the food was just ok
they changed my destination to salt lake city instead of san antonio.i dont know what happening on your system and my baggage is no where to be found now. I waited my baggage in Lax that caused delay on my flight going to san antonio but the baggage is still missing.
Khuyết điểm: "Food and entertainment"
Ưu: "The crew was very professional"
Khuyết điểm: "Seats in economy class were small, but most airline economy class seats run small and are uncomfortable for longer flights."
Ưu: "Everything was great!"
Khuyết điểm: "Some announcements were only made in Korean. Would have been nice to have it in English for international flight."
Ưu: "The first meal was awesome! The second one was so-so."
Ưu: "All fine, no complaints."
Khuyết điểm: "Up date movies."
Khuyết điểm: "They should serve variety of. Food"
Ưu: "Food was great. Service was great."
Ưu: "Crew was fantastic."
Ưu: "The 2nd flight plane was alright"
Khuyết điểm: "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"
Ưu: "Seat super comfortable wheelchair is perfect awesome"
Ưu: "The crew was awesome. They were attentive. The always said they were sorry as the went down the aisle with the cart. They made sure they didn’t disturb you while you were sleeping. The food was awesome. I can’t explain it you have to go on a trip with them and experience it."
Khuyết điểm: "Seats could always be more comfortable."
Ưu: "Well equipped economy class. More leg room than others. Food is ok."
Khuyết điểm: "Other carriers tend to be cheaper(but also not as good)"
Khuyết điểm: "They need to offer more water on the flight. Had to keep asking."
Ưu: "Clean and nice crew"
Khuyết điểm: "Food choices and not as comfortable as I had hoped"
Ưu: "Excellent service and delicious food and clean."
Khuyết điểm: "No wifi on board. Not many movies."
Ưu: "Very helpful crew. Good leg room"
Khuyết điểm: "Entertainment system did not work, so I was moved to another seat."
Ưu: "Overall flight was awesome"
Khuyết điểm: "Would suggest a footrest to the economy seats and provide in-flight wifi."
Khuyết điểm: "nothing"
Khuyết điểm: "Too much plastics - need to be more sustainable."
Khuyết điểm: "cheated by kayak. I paid full pay as mention on your wave sight but did not provide the hotel for 20 hours plus long transit. I spend 20 hours plus at the airport without any support form staff. Korean air please don't accept any ticket agent who will give a ticket to passengers with 20 hours transit time and no accommodation. good Korean air but bad kayak."
Ưu: "The flight attendant uniforms"
Khuyết điểm: "The guy sitting next to me whose elbow and kneee extended 4 inches into my seat area."
Khuyết điểm: "The seat is small"
Ưu: "Patience of the crew and flight attendants. It was a full flight with most, including moi, that had a lot of luggage (duty free included); the attendants managed to secure all luggage and get us settled for an uneventful flight."
Ưu: "Politeness, cleanliness and food."
Khuyết điểm: "Nothing"
Ưu: "food selection & crew courtesy"
Khuyết điểm: "pet boarding --- there was a puppy on board who cried & cried. I am a dog lover. Please be mindful that, this flight from JFK, NY, to Seoul, Korea, was 13+ hours. I am very aware about the stress created upon pets from air travels. Yet, it is upon each pet owners to decide which pet might travel on board. This particular pet owner chose to let his/her pet cry out pet's stress + discomfort throughout the flight and annoy all passengers. Pet owner took no action, for example, gave no sedative to the pet or hold the pet to provide comfort or safety. I personally find such behavior irresponsible."
Ưu: "food selection & crew courtesy"
Ưu: "Customer service - flight attendants were friendly & quite accommodating for all customers. Plane was quite clean, complimentary toothbrushes in the bathroom was a pleasant surprise. Food is hit or miss, but typically better than competitors. The personal TV has a number of new releases and is easy to use."
Khuyết điểm: "It was a bit warm on the entire flight and as many other customers have mentioned, the seats were a tad uncomfortable; albeit nothing out of the normal for economy class."
Ưu: "Flight Attendants were, professional, charismatic, observant and friendly. They toldly made this trip enjoyable. Pilot, funny, kept us out of turbulence gave me a smooth ride... Korean Air ranks as one of the best flights I have taken in Asia.. thank you!!!"
Khuyết điểm: "Can't think of one think.. this trip was flawless"
Ưu: "Overall, very good."
Khuyết điểm: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Ưu: "A proactive, kind and proper treat on board"
Ưu: "Ground staff at JFK did a great job changing my seat assignment - that was really appreciated."
Ưu: "flight attendants were great"
Ưu: "Friendly staff"
Khuyết điểm: "Food"
Ưu: "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
Ưu: "Friendly service. Seats and temperature in cabin was comfortable. Meals were tasty and good portion."
Khuyết điểm: "Slight delay in departure"
Ưu: "Comfortable seats, good meals, able to enjoy a few good movies"
Khuyết điểm: "Can't book seat prior to check in"
Ưu: "The selection of fellow PAX, the cabin staff"
Khuyết điểm: "Concorde was better"
Ưu: "It was better than expected. A wide selection of in flight entertainment to help pass time. I'd give it a 5 if I were in first class."
Ưu: "plane was comfortable and ground as well as freight crew's are kind. overall very good service."
Ưu: "The food, available movies, and crew were all very good. The crew did a wonderful job."
Khuyết điểm: "The flight was late for take off and I was disappointed that there was only one Japanese movie available for the flight."
Ưu: "Delta crew was awesome"
Khuyết điểm: "Running to flight"
Ưu: "I am giving my flight from Seoul to Bangkok 5 stars because the crew were just lovely. They were kind, attentive and ( shock) seemed to want to be on the flight. Too often nowadays it seems as if we( the paying customer) are nothing but a huge annoyance to the flight crew for daring to sk for a blanket, need a drink or to have to use the facilities. We had a screaming child in the row ahead most of the flight and one of the flightees went so far as to walk the toddler in her arms around the plane to help smooth her. The food reminded me of airlines meals years ago with a served roll and butter, main course ( beef with potatoes and veggies) , a tofu and soy sauce side and ice cream for dessert- no plastic silver wear here, proper solid stainless. Lots of juice and water on offer all flight and beer, wine etc with meal. American carriers should take a leaf out of this airline's book!"
Khuyết điểm: "Seats are cramped but manageable."
Khuyết điểm: "Special meal options really bad. All vegetarian meal preferences including lacto-ovo-vegetarian are treated same as vegan, which is dumb."
Ưu: "My special meal request was honored and was quite tasty! The plane was comfortable--seats to lavatory!"
Ưu: "Cleanliness of the restroom and hospitality"
Delays in boarding and takoff
Flight attendants perfect as always. Business class checked bag took 45 minutes to arrive.
Ưu: "Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference."
Khuyết điểm: "Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines..."
Ưu: "Reliable service, clean cabin"
Khuyết điểm: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
Ưu: "What can I Say. It's Singapore Airlines"
Ưu: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Khuyết điểm: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Ưu: "Serve customers with a smile"
Khuyết điểm: "Better tasting meal packages served at economy cabin"
Khuyết điểm: "Raise the cabin temperature"
Ưu: "They were very generous with food and drinks. It was a pleasant flight."
Khuyết điểm: "Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight"
Ưu: "The staff was amazing"
Ưu: "Amazing crew. On-stop flight. All premium economy for reasonable price."
Khuyết điểm: "Silk air"
Ưu: "Excellent crew and very well dressed and always smiling"
Khuyết điểm: "The lights were switched off for a very long time. That can be avoided"
Khuyết điểm: "Security screening very slow"
Ưu: "Ok boarding, plane was new, entertainment system was up to date"
Khuyết điểm: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."
Ưu: "The crew was great as usual. The food was good"
Khuyết điểm: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Ưu: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Khuyết điểm: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
Ưu: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Khuyết điểm: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Ưu: "Food was pretty good. Loved the Weiss ice cream bars"
Khuyết điểm: "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
Ưu: "Everything else"
Khuyết điểm: "Food was less than marginal"
Ưu: "The crew was very nice and professional and the amenities were top notch."
Khuyết điểm: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Ưu: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Khuyết điểm: "would like regular water bottles to be available for drinking"
Ưu: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Khuyết điểm: "I am a vegetarian and they served a chicken piece along with my main course."
Ưu: "Staff worked very hard and were very helpful."
Khuyết điểm: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
Ưu: "Loved the hot towel service"
Khuyết điểm: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"
Ưu: "More movies and TV than you can watch, incredible cabin team, low cost, I mean, what's not to like. American, are you listening?!?"
Khuyết điểm: "I have to drive from DFW to IAH, I wish Singapore would take over from American and British Air at DFW, honestly Singapore is cheaper, better service, nicer ground and in flight teams. It's worth the extra drive to travel with people that actually care"
Khuyết điểm: "Food wasn't the greatest but it was adequate considering shirt trip"
Ưu: "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"
Ưu: "The people were excellent."
Khuyết điểm: "I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now."
Khuyết điểm: "one of the oldest planes i ever used"
Ưu: "everything are okey"
Khuyết điểm: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."
Ưu: "Personal Touch!"
Khuyết điểm: "No such!"
Ưu: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."
Ưu: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Ưu: "The service and fast flight"
Khuyết điểm: "N/A"
Ưu: "Service was best in class"
Khuyết điểm: "Planes are old. They never seem to use newer planes on the Brisbane leg."
Ưu: "Sound sleep"
Khuyết điểm: "N/A"
Ưu: "Staff friendly and efficient"
Ưu: "Consistency of service, efficient"
Khuyết điểm: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
Ưu: "My partner had a bad leg and the staff were very attentive and helpful in making her as comfortable as possible with extra pillows and getting ice for her ice pack."
Khuyết điểm: "The seats were uncomfortable and I couldn't sleep without getting a really stiff neck. The vegetarian oriental meal was bee hoon with vegetables but the amount of vegetables were a lot more than the bee hoon thus making the meal less than filling and satisfying."
Ưu: "The cabin attendants kept us well hydrated."
Khuyết điểm: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
Khuyết điểm: "Business cabin is not as good as the Air France one"
Ưu: "Overall very good."
Khuyết điểm: "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."
Ưu: "Excellent crew, efficient processes and overall relaxing"
Khuyết điểm: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."
Ưu: "Attention to customer service and needs"
Khuyết điểm: "Couldn't use my own headphones to watch movies"
Ticketing too slow processing,takes 1 hour 30 minutes waiting
Khuyết điểm: "I did not fly out that night due to the covid testing needed. We bought the ticket November 11 it did not say we needed to get tested before flying When we went to check in there was a long line because a lot of people that was flying out did not know also about getting tested before flying Eva employees said that this protocol started December 1st if that’s the case why didn’t they email travelers that bought tickets before December 1st And let them know that covid19 test needed. Also at check in we were inline for 2 hours just to let us know we couldn’t fly out they should have a Monitor saying “ ATTENTION PASSENGERS IF YOU DON’T HAVE COVID-19 TEST RESULTS IN HAND YOU CANNOT A BOARD.” So that people didn’t half to stay in line for so long."
Khuyết điểm: "First time flying with EVA and was better than I expected. Crew was super friendly. I had a layover and flight was always on time."
Ưu: "The crew was exceptional! They were very friendly and helpful. The food was much better than I expected. The overall experience was great!"
Ưu: "To actually catch the flight BUT it was cancelled leaving me having to buy another $AUD666 ticket DISGRACEFUL BY BUDGETAIR AND EVA!!"
Khuyết điểm: "For EVA to GIVE me a REFUND KAYAK can HELP me get a refund"
Khuyết điểm: "More movies."
Khuyết điểm: "The cabin crew was rude and the food ran out. The entertainment did not work. Plus we were over an hour late once we finally got off the plane"
Ưu: "Smooth take off & landing! Great entertainment!"
Khuyết điểm: "Food, not enough. Snack is not good."
Ưu: "Free food!"
Khuyết điểm: "N/A"
Khuyết điểm: "A booking number of two seats should be put together. This is the first time I experience this, and I booked premium tickets."
Ưu: "Cabin crew very nice."
Khuyết điểm: "It is being overly picky of me but I had two pieces of bread, one very tasty but the other a bit dry and hard."
Khuyết điểm: "It’ was awesome"
Ưu: "It was a quick flight to my home country!"
Khuyết điểm: "People abuse the wheelchair policies although they are physically fine."
Ưu: "On time."
Khuyết điểm: "Little chilly in cabin"
Ưu: "I was lucky enough to have extra seats next to me so I slept well on the plane. I appreciated how friendly the stewardesses were, and also the ease of boarding, the prompt food service, and cleainess of the plane (and restrooms too)"
Khuyết điểm: "The dining options were ok, not particularly wonderful, but overall pretty good."
Ưu: "Crew was professional and entertainment was nice"
Khuyết điểm: "Delayed boarding and took off"
Ưu: "The service was great, flight left 10 minutes early."
Ưu: "First time to fly on EVA, heard lots of good reports about the airline. It was not bad but I expected more. Was nothing close the service you get on ANA, Thai Air or even Philippine Airlines. Smile once in awhile EVA Attendants..."
Khuyết điểm: "Food was the worst airplane food I’ve ever had. Entertainment and movie selection was not great. But it is geared more towards the Chinese market, maybe those movies are better. Crew was professional but cold as ice. Think I got one smile from a an Attended."
Khuyết điểm: "I was a bit surprised about their carry-on bag weight limit- a mere 7 kilos?"
Khuyết điểm: "Booked/ paid/ and got refused to fly by Evaair as they and Justfly didn’t process the ticket properly even after received money for a month. And they left all the stress to customer had to book another flight at the airport."
Ưu: "Even though the flight was only about 3 hours long, we were fed a full meal and shown a movie."
Ưu: "I slept all the way"
Khuyết điểm: "Smaller seat now with emergency seat"
Ưu: "We were fed plenty of times, snacks and drinks always available, the crew was very kind and accommodating. There was not a vegetarian dinner available on this flight."
Ưu: "We were fed plenty of times, snacks and drinks always available, the crew was very kind and accommodating. They even had a vegetarian entree available for me!"
Ưu: "Nothing ."
Khuyết điểm: "Poor service ."
Ưu: "Service was neat Took of on time Good entertainment Barely felt the overseas flight"
Ưu: "The crew didn't their jobs well. They got everyone into the late arriving plane in no time. On flight service was good."
Khuyết điểm: "Food was kind of bland, not living up to the level I experienced on the first leg. No personalized entertainment systems."
Ưu: "I liked the service and the politeness of all the staff. The food and beverages were also great."
Khuyết điểm: "Nothing"
Ưu: "Crew were polite on boarding, and throughout flight when seen then"
Khuyết điểm: "Service was terrible, flown to thailand with these ba and thai airways and thai airways will beat everyone hands down"
Ưu: "Good in flight entertainment options, overall smooth flight, take off and landing."
Khuyết điểm: "Lots of kids screaming and running around the plane."
Ưu: "Food was good. On time boarding. Not like other airlines, seats have less space and no sockets to charge phones."
Khuyết điểm: "Not like other airlines, seats have less space and no sockets to charge phones. No entertainment."
Khuyết điểm: "Too long. No ones fault."
Khuyết điểm: "My tv was broken, so the charger didn't work. For a 14 hour that was awful."
Ưu: "I don't have kids, other people do. The attendants give each child a play package to keep them busy and bring out their food early to keep them from making a fuss. There's more than enough to keep adults busy; movies, games, shows, food"
Khuyết điểm: "Other than taking a flight that was way too long for my legs nothing. It's a great airline."
Ưu: "Fast check in"
Khuyết điểm: "Could not accommodate last minute request for vegetarian meal"
Khuyết điểm: "Very shock during flight."
Ưu: "Great costumer service"
Khuyết điểm: "Food wasn't spectacular"
Ưu: "Great customer service and friendliness"
Ưu: "Good Food both ways both meals. Good AC."
Khuyết điểm: "Movie selection."
Ưu: "Staff is alright."
Khuyết điểm: "Bad bad bad I book so 2 or 3 months early but I can't even choose my own seat in the front row. After my connection from taipei to Vietnam they don't even put me and my husband sit together."
Ưu: "Spacious economy seats, tasty airline food. Professional crew and staff"
Khuyết điểm: "LAX boarding area was cramped but this was probably not an EVA Air issue but more a LAX airport issue. Had NO idea Tom Bradley even had such cramped gates"
Ưu: "The plane was even nicer than the one from Seattle roomier cleaner no real complaints"
Ưu: "Great service, comfy flight, free in-flight entertainment, good food"
Qatar airlines is good to me. No complaints. Great service and great people
Exceptional in every sphere of flight services the best in the world 🌎🌎🌎
It was hot inside the plane and the boarding was very crowded. But the seat comfort, and entertainment are spectacular
Flight was delayed at IAD Washington. Passengers were anxious as there was delay announcing about it.
courteous flight attendants, great food, diligent attention to requests, clean, love entertainment options and the consistent notice of the planes advancement of flight(status of flight progress)
Ưu: "Amazing crew. Very attentive to passengers and genuinely nice."
Ưu: "Very pleasant and comfortable flight with QA."
Khuyết điểm: "Nothing"
Ưu: "crew was very sweet"
Khuyết điểm: "food and wine options were terrible"
Ưu: "The purser and the business class cabin attendants were amazing. Great choice of meals. Fantastic experience"
Khuyết điểm: "Nothing."
Ưu: "I was at airport 1 hour before the flight time But they already closed the gate, and I missed the flight, and my return flight is gone too Omg to much for me"
Khuyết điểm: "I wish you can do something for me Because the tickets is really expensive"
Ưu: "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."
Ưu: "The crew was amazing and delightful."
Khuyết điểm: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Khuyết điểm: "Meals are absolutly terrible, confort desaster, and hostess unqualified"
Ưu: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Khuyết điểm: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Ưu: "Nice crew, 1 hr free WiFi"
Khuyết điểm: "Significant delay on jetway, temps uncomfortable,"
Ưu: "Plenty of beverage service and food was very good."
Khuyết điểm: "The other passengers were often rude and uncivilized. I guess Qatar couldn’t do anything about this."
Khuyết điểm: "better food"
Ưu: "Everything ,good service ,friendly crew affordable rates"
Khuyết điểm: "Nothing"
Ưu: "Great service onboard!!"
Khuyết điểm: "Checkin at Zurich!!!Waited two hours in line to weigh in... Staff was friendly but not enough staff"
Ưu: "I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations."
Khuyết điểm: "The food. Hire a chef that knows how to make the food palatable."
Ưu: "The service was fantastic"
Khuyết điểm: "Screaming babies. But hey, great flight"
Ưu: "Passengers with kids up To ten yrs should be boarded with passengers with infants...otherwise excellent service...i like flying with Qatar airways.."
Khuyết điểm: "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"
Ưu: "The food and service was wonderful! Easy smooth flight, made 9 hours fly by!"
Ưu: "The food and the crew were excellent. Highly recommend the chicken massals"
Khuyết điểm: "The seats in economy class were a little too close for comfort"
Khuyết điểm: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Ưu: "Cabin crews were politie"
Khuyết điểm: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"
Ưu: "The flight crew are all amazing and provide excellent customer service."
Khuyết điểm: "No complaints."
Khuyết điểm: "Nothing."
Ưu: "The THOUGHT it would be a nice flight than usual from Asia to the USA, but it wasn't. Doha Airport was an interesting stop early I'm the morning"
Khuyết điểm: "No outlets on either flight or in the airport so can't use electrics for almost the entire trip. The seats are extremely narrow to the point out of unprobabability to have your own space even if sitting next to regular build person. Food was only ok and service was below average with trash often not collected and needing to request water etc"
Khuyết điểm: "Seat not very good"
Ưu: "Films Service"
Khuyết điểm: "Not enough films"
Ưu: "Films Service"
Khuyết điểm: "Not enough films"
Khuyết điểm: "Good service"
Khuyết điểm: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"
Khuyết điểm: "Food was awful and two out of four family members have been sick. One on each flight"
Ưu: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."
Khuyết điểm: "Did not know what Vegetarian Jain meal should taste like! Even goats and sheep woud not have liked the taste of this special meal. Fortunately, cabin crew member was kind enough to give me a regular Hindu veggie meal rather than my pre-selected Vegetarian Jain meal (VJML) - DO NOT CHOOSE VJML on Qatar, unless you wanna faint from the horrible food! The tray was dirty! Co-passengers in the row behind me were also complaining The audio lead of my headphone would not go into the outlet in the seat armrest! So I had to use audio from neighboring (empty) seat and sync it with video from screen for my seat. What a pain!"
Ưu: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Khuyết điểm: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."
Ưu: "Flight was very comfortable and a pleasant ride"
Khuyết điểm: "food service could be a bit more prompt"
Ưu: "Food for kids wasn't great my kids did not eat while traveling more food choices like fruits and cereal and milk and stuff would have been much better please take a look at kids nutrition chart and popular food for kids I think need attention I have a lot food service mangament experience and own one now thanks"
Khuyết điểm: "N/a"
Ưu: "My husband and I recently traveled from New York to Bali Indonesia for our honeymoon. We were upgraded to Business for all four of our flight segments. The flight attendants were incredibly friendly and courteous and were actually surprised when we only ordered one drink and one meal at a time! The food was phenomenal, especially for an aircraft meal, and no matter what I was in the mood for, they had it."
Khuyết điểm: "Boarding in New York was not organized. Those traveling with small children or needing assistance were not boarded first, nor were Business and Economy boarding from separate jetways."
Ưu: "They had a surprise business class update waiting for me. Wonderful experience."
Khuyết điểm: "Nothing"
Ưu: "Even in coach the service is great. The crew is professional and courteous. Food is great too!"
Ưu: "Crew was fantastic! Food was above average."
Khuyết điểm: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush. No entertainment guys? Really?"
Ưu: "Absolute epic flight in the midst of the COVID-19 crisis. Thank you all the crews. You’ve done amazing job!"
Ưu: "Had a row to myself, crew was extremely attentive. Due to a lack of passengers, the crew was even able to anticipate many of our needs before we voiced them."
Khuyết điểm: "My first headphones didn't work and the pull out tray in my row had a bit of left over food crusted on to it."
Ưu: "Quick boarding and was on time. Crew were attentive and kind"
Khuyết điểm: "14 hrs is still a long flight and the movie selections were just OK"
Ưu: "Good food, great seats, nice movies"
Khuyết điểm: "Offer water once more, later on in the flight"
Ưu: "It didn't crash."
Khuyết điểm: "Food. Temperature. Toilet. Humidity in the cabin. All were the worst."
Ưu: "Great food, nice crew."
Ưu: "Food was okay"
Khuyết điểm: "The movie selection was dated."
Khuyết điểm: "Staff is great!"
Khuyết điểm: "More subtitled movies in English."
Ưu: "Food and service was excellent"
Khuyết điểm: "No wifi, the entertainment unit required a dual jack head phone set and I couldn’t use my noise canceling headphones. Also had to pay 150 dollars for my 2nd bag. Way too expensive!"
Ưu: "I slept like a baby the whole way!"
Khuyết điểm: "I don't care for the food. It upsets my stomache."
Khuyết điểm: "Delayed for 4 hours"
Ưu: "Typical airline"
Khuyết điểm: "The flight was delayed but no one was able to provide a clear answer why. The communication was horrible. 3 hr delay"
Ưu: "The entertainment had a good selection, although the headphones and connection on the armrest wasn't perfect. Also the food had a pretty good selection."
Khuyết điểm: "The discomfort of being on such a long flight. Hard to be comfortable. And unable to sleep for any stretch of time."
Khuyết điểm: "It was freezing cold in the airplane."
Khuyết điểm: "Nothing"
Ưu: "Business class seats are a lot more comfortable than earlier versions."
Ưu: "It’s difficult to choose what part of the flight was the best, but the overall experience will make me come back for more. The check-in process took very little time. The flight staff was friendly and courteous and had a smile throughout the flight. The lighting was so much brighter than with the first and second legs of my flight and the plane was very clean, to the point where one could eat off the floor. the in-flight entertainment, clothes rack, charger, and remote controller were all right in front of you instead of being tucked in by your side. The food quality was savory and refreshing. I should have asked for a second meal as it was that good even for a short economy flight."
Khuyết điểm: "the salad and desserts were excellent, as was the chicken and rice, but I would have appreciated a choice for my main menu selection."
Khuyết điểm: "I don't like the first come first serve boarding system its chaos out there"
Ưu: "Flight attendants were pleasant. Plane looked clean and in good condition. Seat comfort was okay."
Khuyết điểm: "Sat on the plane for over 1 hour waiting for connecting flight."
Ưu: "Crew was nice."
Khuyết điểm: "Seats not comfortable & smelled like vomit. Small selection on entertainment system."
Khuyết điểm: "Ticketing phrase I had a hard time tracking booking that it became frustrating until my son helped me!"
Ưu: "We liked the efficiency with which everything went. It was smooth from check in to arriving at destination."
Khuyết điểm: "On the plane the stewardess were always behind the curtain in the prep centers. They were always polite and efficient when asked for anything but did not seem accessible in the way other airlines do it. Everything was still very good overall. Thank you,"
Ưu: "Cleanliness, friendliness and calm flight. Food selection in Economy was limited but quality of Korean offerings was good."
Khuyết điểm: "Some restrooms were not supplied properly. Would have appreciated hot towel or other refreshment before landing after 12 hour flight."
Ưu: "The service was top-notch, and so was the food. On my flight from San Francisco to Korea, things were just fine, Though I wish I had the window seat that was actually adjacent to the window, and not separated from the window by a desk/table arrangement. Aside from that, everything was grand."
Khuyết điểm: "The flight from Korea to Bangkok was a different story. The seats resembled those you would find in premium economy on other airlines. While the food and service were good, the entertainment was abysmal. Basically, you were watching TV with poor quality reception and no ability to choose what you wanted to watch other than flipping through the channels to see what was already on. Although this was nearly a seven hour international flight, The entertainment package felt like something you would encounter on a cheap charter bus to Vegas. If I knew this was the aircraft I would be taking, I would never have booked on Asiana. The flight to Bangkok was really substandard."
Ưu: "This airline and this model of aircraft (Airbus 380) makes a 14 hr transpacific flight almost enjoyable! We've flown this route numerous time and this was by far the most comfortable experience"
Ưu: "the service of the onboard crew"
Khuyết điểm: "the flight was delayed"
Ưu: "Crew was very helpful"
Khuyết điểm: "Turbulence"
Ưu: "A friendly professional crew"
Khuyết điểm: "Food could be better. Was comparatively less quality."
Khuyết điểm: "Nothing"
Ưu: "Good selection of in-flight movies. Liked the TV screens in the back of the seat in front of each passenger. Departure and arrival on time with no delays."
Khuyết điểm: "Excessive announcements in both Korean and English. Seats VERY uncomfortable. Flight attendants made everyone put down their window shades and did not give the option for people to make up their own minds. In flight meals, while hot and included in the ticket price, were not the greatest."
Ưu: "I loved that I had plenty of space to stretch my long legs. Also, there was enough space between the seat in front of me even when they were in reclined position. Nothing was too close in my face."
Khuyết điểm: "Not applicable"
Ưu: "The crews are friendly and Helpful staffs."
Khuyết điểm: "Chairs is not comfortable. It so hard!!!"
Ưu: "Spacious room leg."
Khuyết điểm: "Crew assistance. I'm a seniour citizen, but no one even volunteered to help me with my bags. 1.While checking-in in Manila airport, those 2 young guys at the counter were just watching me lift those heavy bags on the scale. Had to ask them if thay can assist me. 2. Inside the plane, I asked the stewardess to help me with my carry on to be placed overhead. She asked me to help her cause she was too weak even to close the doors of the compartments."
Ưu: "Attentive flight attendants"
Khuyết điểm: "No individual or directional air nozzle. No personal hygiene kit in lavatory for tooth brush, No power source"
Ưu: "Roomy seats and comfortable. Nice staff. We definitely recommend to our friends to fly with this airline."
Ưu: "Asiana airline service was great. Attendants were so kind and gentle."
Ưu: "Good food, polite crew, efficient and flexible with baggage."
Khuyết điểm: "All of our 4 Asiana flights left late and arrived late, making us miss one connection on the way to Japan. We luckily allowed a lot of extra time going home because our flight was more than an hour late again."
Ưu: "They have a mom line, which is awesome but my husband was gold so we didnt need it, but As a mom of 2 I appreciate that! Smooth check in."
Khuyết điểm: "Staff not as engaging as others, very little communication because I only spoke English?, but pleasant enough. As with all flights, no leg room."
Ưu: "The company called one travel agency quoted $1,000.00 per ticket from Vancouver to tokyo. I purchased 3 tickets but in about 3 weeks later I find out that they cancelled it. I complained about it and they asked if I wanted to purchase the same tickets from the same flight and seas for $1,500.00. Because I wanted to save $50 (Air Canada was $1,050.00 through Travelocity at the time), I had to pay $1,400.00 for Air Canada ticket 3 weeks later. I will never fly ANNA or deal with travel one. Even though it is a little more expensive I will only deal with reputable company such as travelocity."
Ưu: "Crew very polite and nice."
Khuyết điểm: "Plane was too hot, very uncomfortable. Entertainment was very limited."
Khuyết điểm: "When I missed a flight due to a missed connection this airline refused to rebook my flight directly. I had to go through just flying.com who were just as incompetent. I will never use KAYAK, justfly, nor Asiana airlines ever again. Poor customer service."
Khuyết điểm: "There was no obvious way to request a special meal using the AsianaAirlines website."
Ưu: "everything was great"
Khuyết điểm: "not much selection of entertainment."
Khuyết điểm: "No drinks except for water were served. It was terrible."
Khuyết điểm: "I wad so confused. I wonder Why your call centers registered in korea, china and u.s in lost service always? Instead of me, a hotel manager talked with call center after so many trying. But just told her it was my fault and you cut the call. I think your customer service team helped me more proper and instantly. But I was so sorry because your team just tell me to cancel and to rereserv again. Of course It was one of the solution I agree. If I buy the other ticket. I can get a boarding pass with my name is on it with rightly wrritten. Beyond reponsibility, please think about my side in china. I hope you check about my comment and to think about your attitude. To consider your side, Just send you message individually. Thanks"
Ưu: "Staff was good!"
Khuyết điểm: "Food, entertainment, seats"