If they had fruits as snacks that would have been nice
Check in took a long time although I had already checked in via app; it took a long time to board; Seats we’re not comfortable; The way food was served was very weird and unpleasant since some people were served first even when we were sitting next to each other. Food was awful! Flight attendants were not very attentive.
Leg room space and gap in beteen seats
Pushed to check in carry on bags when overhead compartments had enough space. Very poor food and staff on Singapore to India flight.
The travel experience was good. Looking forward traveling again with Singapore Airlines.
Ưu: "Crews sympathy’s"
Khuyết điểm: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"
Ưu: "Flexible seating due to only very few passengers. On time departure and arrival"
Khuyết điểm: "Flat beds on second flight"
Khuyết điểm: "No complain . It’s singapore airlines"
Khuyết điểm: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"
Ưu: "Service was excellent!"
Ưu: "Crew was polite."
Khuyết điểm: "For such a long journey, the plane could have been nicer."
Ưu: "Excellent service"
Khuyết điểm: "More tasty snacks throughout the flight"
Khuyết điểm: "Seat space could be wider for working"
Ưu: "This was the most comfortable business class mid haul flight I've ever taken."
Khuyết điểm: "Absolutely nothing went wrong."
Khuyết điểm: "Very cramped. Worst leg of the journey"
Ưu: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Khuyết điểm: "The hot food was dry and lost my appetite"
Ưu: "I like everything crew, etc"
Khuyết điểm: "Nothing reallly"
Khuyết điểm: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Ưu: "Nothing beats Singapore SQ!"
Ưu: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Ưu: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Ưu: "Entertainment ok but not newest, boarding smooth, food ok"
Khuyết điểm: "Long waiting time for baggage, food not exceptional"
Ưu: "Friendly staff."
Khuyết điểm: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"
Ưu: "crew very helpful with seating service on board also good"
Khuyết điểm: "head phones for entertainment very uncomfortable Food not to my taste"
Khuyết điểm: "The desserts. The bun."
Khuyết điểm: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Ưu: "The flight attendants were amazing."
Ưu: "great crew service. my first time flying with singapore airlines and they delivered"
Khuyết điểm: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Ưu: "SQ did a great job again. I plan to fly them in the future."
Khuyết điểm: "My only criticism is that the flight attendants didn’t pass through the cabin with water during the 9 hour flight."
Ưu: "Not much"
Khuyết điểm: "Not as good as they were once"
Ưu: "Liked the service"
Khuyết điểm: "Nothing special."
Ưu: "Excellent crew services"
Khuyết điểm: "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."
Ưu: "Food and good service"
Khuyết điểm: "None"
Ưu: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
Ưu: "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."
Ưu: "Liked everything from service to comfort"
Ưu: "Nothing specific"
Khuyết điểm: "No real dramas"
Ưu: "Neat & clean flight.good cabin crew members.good service."
Khuyết điểm: "Food served was not so good. Toilets are very small compared to other flights..speacially SFA - Singapore flight."
Ưu: "Upgraded to biz class, which was fantastic"
Ưu: "Customer service and food couldn't be better."
Ưu: "everything, excellent job"
Ưu: "The service was great! The entertainment was abundant. The food was tasty. No complaints at all!"
Khuyết điểm: "Business cabin is not as good as the Air France one"
Ưu: "Hot/Cold towels, great movie selection, more space, good meals"
Ưu: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Khuyết điểm: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Ưu: "It was a nice flight ✈️"
Khuyết điểm: "Food"
Khuyết điểm: "Crew service is excellent. Flight was fast without any delay in take off in Guangzhou Airport. Food in Business Class is pedestrian."
Ưu: "Movie selection"
Khuyết điểm: "More food options, both meals were chicken and rice. Website too difficult to use to prepick meals and seats"
Ưu: "Crew was attentive. Entertainment"
Khuyết điểm: "WiFi didn’t work but I expected as such. Being on time but I had seen records of consistently inconsistent"
Khuyết điểm: "Food not so great. Flight was packed with almost every seat full. Beautiful Airbus 380 aircraft. Overall, okay for the money. Would use again for the economy price."
Khuyết điểm: "Gave us false infor for our boarding location and we had to run for boarding to different location when 30 mins left. Very hectic situation."
Ưu: "The flight attendants were very attentive."
Khuyết điểm: "There is no order of who gets in first in the line. Everyone just lined up even when there was a sign about the seat number. You can hardly understand the PA system when they are calling the passengers to board. Not enough restroom for the economy flight."
Khuyết điểm: "One of my 2 check-in bags is not with me on the same flight. Although it was delivered to me next day, it still caused me some inconvenience."
Ưu: "The people were efficient and friendly. Boarding went smooth and fairly quick. Price was much better than the competition."
Khuyết điểm: "Short flight - no time to get comfortable. Very little to choose from in the entertainment package compared to other airlines. Old plane - need to upgrade (the 777 coming into Guangzhou was much more enjoyable). I have had better food on other airlines, but this was definitely acceptable."
Ưu: "Smaller plane, but more personal space."
Khuyết điểm: "No entertainment available, but to be expected on shorter flights."
Ưu: "Service Crew superior performance to passengers. Very attentive."
Khuyết điểm: "I had one luggage which was long delayed in coming out of the airport luggage arrival carousel even if I am a Business Class passenger"
Ưu: "i was really impressed. again. my flight over was smooth, and flight back nice and easy...the staff is helpful and courteous, the food is good and enough.And the team they have to help with the long layover was fantastic."
Khuyết điểm: "no complaints really."
Khuyết điểm: "baggage didn't make it; will be delivered in 2 days"
Ưu: "Hospitality was good except food. For long route frequent snacks suggested which was missing."
Khuyết điểm: "Food, beverage, water, liquor supply and bumpy ride."
Ưu: "Number of in flight movie choices, plane was large enough to move around"
Khuyết điểm: "Contacting china southern customer service as an English speaker is outrageously difficult and time consuming. Out of 3 meals on the plane only one of them was edible."
Ưu: "Everything went well."
Ưu: "The A330 is a very roomy aircraft with lots of leg room and a charging plug for usb. The crew were friendly and efficient. Dinner service is completed so quickly by China Southern."
Khuyết điểm: "We were delayed around half an hour before leaving China. It wasn't a big deal but it made us half an hour late arriving in Melbourne."
Khuyết điểm: "I didn't like the crew too much. There were many empty business class seats so I moved to a window and took my pillow with me. They came and took the extra pillow back! Bizarre behavior. My vegetarian meals were not good at all. Couldn't eat them. 2 identical meals for dinner and breakfast."
Ưu: "Crew were lovely. Plane was barely loaded so my husband was able to switch seats to sit next to me. Pleasant flight."
Khuyết điểm: "One movie for everyone and it was a stupid movie. Not sure why my husband wasn't automatically seated with me since the plane was barely half full."
Ưu: "In this sector they provided food which was vegetarian, but salad was having a roll of SALMON FISH and a SHRIMP. I wish to tell them, Fish is not Vegan or Vegetarian. It is considered as Non-Veg food."
Ưu: "Other than it not crashing, Nothing."
Khuyết điểm: "We had 4 flights with them due to connections. On the longest flight back to the states they wouldn't let anyone use their phone or tablets even though they did on the other flights. There was barely any movies or shows to watch. The crew weren't very polite and spoke very limited english. You couldn't understand anything they announced on the intercom system because is was so distorted. The chicken dinner was disgusting. It looked like chicken in brown jello. The omelet was watery. The rice porridge had no flavor. The bathroom ran out of toilet paper within a couple hours."
Ưu: "Excellent flight experience and value. Crew was exceptional and professionally friendly."
Khuyết điểm: "Long had no vegetarian choices other than snacks."
Ưu: "flights were on time though luggage my be delayed, itwas handled very well."
Khuyết điểm: "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."
Ưu: "The China Southern business class lounge is excellent. It has plenty of seats with good space. It serves excellent breakfast. Services of the business class servant are outstanding."
Khuyết điểm: "The new Terminal 3 in Chongqing airport has a lot of space. But walking from the airplane deplane location to the luggage site is more than 700 meters. It is too far to walk in particular for people who can not walk well."
Ưu: "Missed this flight because of weather delays. Ticketing agents were helpful and friendly as they found alternative flights for our party."
Khuyết điểm: "Food was horrible and entertainment center had to be reset 5 times."
Ưu: "Because we had a 10 hour layover in China, the airline gave us a hotel stay including a buffet breakfast."
Khuyết điểm: "The seats were hard and seemed to be cramped together. The food wasn't the best."
Khuyết điểm: "flight left 30 mins late and they lost my luggage."
Khuyết điểm: "2 hours delayed, I couldn't say anything good about this flight and the terrible experience waiting for my flights in china"
Ưu: "Crew was nice and provided good service"
Khuyết điểm: "No entertainment system Passenger next to me was a child and kept putting his feet on me."
Ưu: "Crew was friendly and helpful at all times."
Khuyết điểm: "only 1 movie plays on all screens, no choices or options."
Ưu: "Courteous staff and punctuality of the flight."
Khuyết điểm: "Entertainment system was not working in our seat. The vegetarian food not available unless booked in advance."
Khuyết điểm: "Flight delayed"
Khuyết điểm: "My luggage was missing in 3 days"
Khuyết điểm: "The crews were okay but not that friendly."
Ưu: "Room and comfort were a bit above average for coach. Crew was pleasant, food was good, lots of entertainment choices, flights were punctual. Guangzhou airport is modern and has amenities EXCEPT western periodicals."
Khuyết điểm: "Something to be aware of: It's the People's Republic of China. They tell you this in the announcements. You're not supposed to use your cell phone at all in flight, even in airplane mode. Some government inspectors went through my checked suitcase and removed a lithium power pack and left me a note."
Ưu: "good quality airplane (787 dreamliner)"
Khuyết điểm: "can't use my iPhone even in airplane mode. That makes a big difference for any flight. A stupid policy to be sure"
Ưu: "Lacking internet connection, current movies and palatable food, the 5 and 15 hour flights were brutal as a passenger."
Ưu: "- Nice modern 777. - Modern touch screen entertainment displays in each headrest. Movie choices were good. -Polite flight attendants that spoke good English."
Khuyết điểm: "-Poor job ensuring passengers followed announcements and safety requirements. -Limited meal choices with poor quality ingredients. -Poor hub city. Guangzhou is not a great place to have a long layover."
Ưu: "The planes are new."
Khuyết điểm: "They don't allow cell phone use in airplane mode at anytime during the flight. China has a law against cellphone use on planes and they enforce it in international airspace and over other countries's airspace as well. This is a violation of passengers' rights."
Ưu: "Food was excellent, especially the beef tenderloin dinner. Crew was generally attentive and helpful."
Khuyết điểm: "Initially seat would not adjust. Crewmember was able to fix it though."
Ưu: "Crew appearance"
Khuyết điểm: "No snacks no food"
Ưu: "CZ' step helped transit for me to lounge When I arrived CAN airport"
Khuyết điểm: "bad priority boarding also step ware no kind for passenger."
Khuyết điểm: "Lost my luggage"
Khuyết điểm: "Had two segments to the flight, your email for the booking only listed China Southern Air booking number for second leg of flight"
Ưu: "Over all expérience was excellent keep up the good work. Lové the dressing attire very professional. Crew was helpful in locating seat."
Khuyết điểm: "There is no hot wet napkin to clean face before sleep or wakeup! No toothbrush no noodle when I was so hungry! Grade: F"
Khuyết điểm: "Had to turn off electronic devices an hour before we landed."
Checkin at KLIA a breeze. MH Regional Lounge ex KUL a fantastic pit stop for those on the go and shuttle flights conveniently departing from the MTB at KLIA, making the journey extremely efficient. Ground handling team proactive in handling passengers with need of assistance. Coordinated well with aircraft team ahead of main boarding party. Seated at 7F and saw the care and attention paid by luggage loading team - even attending to a piece of luggage that appeared damaged before loading it onboard. Crew are naturally kind and personable - and flight deck announcements professionally made with clarity. Flight handling smooth, perfect touchdown in SIN.
I asked for more food as i was too hungry or I probably missed MAS onboard food. Both flight-attendants fulfilled my request by giving me both menus - the Nasi Lemak & the chicken noodles. Both tasted very nice. Thanks Mas. I think asked for skyjuice 5x & tomato juice twice
Khuyết điểm: "Food need to be improved"
Ưu: "Comfort and food."
Khuyết điểm: "Some flight attendants could ve friendlier."
Khuyết điểm: "They should giving out headphones for business class to use the entertainment system"
Khuyết điểm: "No entertainment facilities available even in business class"
Ưu: "Boarding was organized"
Khuyết điểm: "Vegetarian food wasn’t great"
Ưu: "Some staff were good others could not be bothered."
Khuyết điểm: "Nicer staff"
Khuyết điểm: "Flight delay announcement could have been made much earlier"
Khuyết điểm: "It was delayed by 15mins due to heavy rain but it was OK as everything else was on point"
Ưu: "On time"
Khuyết điểm: "No control of children on group tour, allowed to yell and run around. Express Immigration pass not available"
Ưu: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff"
Ưu: "Friendly staff, smooth ride, easy boarding"
Khuyết điểm: "Changed gates 3 times . No one knew what was going on. Late flight. Request for wheel chair not fulfilled. Very tight transfer. Very far to another gate when transiting from kL to Yangon. Ridiculously far. My first n last time with Malaysia airlines."
Ưu: "The boarding process was really fast and efficient."
Khuyết điểm: "No IFE was provided on this flight, so sad. There was a headset port in my seat but the airline didn't provide the headset so it is useless. Well the only thing that I can do on the plane was just sleeping."
Ưu: "Pleasant steward"
Khuyết điểm: "Delayed and waste time at Jakarta airport"
Ưu: "Attentive flight attendants ."
Khuyết điểm: "All acceptable"
Khuyết điểm: "Delayed again. 5 flights of people crammed in gate area 81 - 84. Ridiculous"
Ưu: "The cabin crew and this was the only flight that reflects the correct boarding gate on my boarding pass."
Ưu: "Can’t find anything good."
Khuyết điểm: "The airline is protected by the government. Hence there is no motivation for them to improve. This airline is my last choice. My biggest dissatisfaction is the hospitality shown by the crew.. not sincere and in some cases rude... is this the MH - MALAYSIAN Hospitality that they keep advertising? Very disappointing.."
Ưu: "Overall all was good, except the flight been late."
Khuyết điểm: "The flight was 40 mins late and because of that, I missed my connection from Hong Kong to San Francisco. Your company then offered me and my friend a hotel stay and transportation to and from the hotel., which was good. I appreciated your company taking care of us. However, it is really bothersome to miss an international connection to go home after a long trip."
Ưu: "Friendly & attentive crew"
Khuyết điểm: "Departure delay (10 minutes)"
Ưu: "Most of it, especially having a meal on such a short flight."
Khuyết điểm: "Could do with more legroom, tall people exist"
Ưu: "All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault."
Ưu: "Almost everything"
Khuyết điểm: "Nothing i can think of"
Ưu: "On time departure, clean aircraft, generally friendly staff/crew."
Khuyết điểm: "Breakfast - woken 2 hours before landing, very sorry version of "breakfast" was at best aweful only to then have lights turned off again after service completed."
Ưu: "Good entertainment"
Khuyết điểm: "Check in- only 2 desks open."
Khuyết điểm: "No beer or wine in business class! Did not want a meal, so I got water and a tiny pack of peanuts."
Ưu: "Seats and entertainment"
Khuyết điểm: "Bad landing,"
Ưu: "Plane (A380)"
Khuyết điểm: "Limited choice menu, some minor malfunctioning seats & screens"
Ưu: "Flight was on time - to the detriment of my late connecting MAS flight from DAR"
Khuyết điểm: "Food was okay but entertainment was non existent"
Khuyết điểm: "On both flights, i did not get the seats i had specifically booked..."
Ưu: "Newer B737-800 aircraft Improved entertainment system Drinks"
Khuyết điểm: "Seat pitch is a measly 30 inches Entertainment system USB has very low current - very slow to charge phones Food taste is very poor"
Ưu: "The cabin crew was welcoming. The flight itself was smooth and on time."
Khuyết điểm: "The smell of the toilets were really bad. Urine on the floor. I know I purchased economy class tickets but I expect the toilet facility to be better maintained."
Ưu: "Efficient check in"
Khuyết điểm: "Nothing"
Khuyết điểm: "It appears the staff don't want to be there, long check in queues, poor in-flight service, average food, not even offer water in-flight, plane was dirty, entertainment average, not at the standard for a full service carrier."
Ưu: "On time flights, comfortable seats and good onboard service"
Khuyết điểm: "Two hour in late and still waiting for boarding. Awful experience..."
Ưu: "Delicious food"
Khuyết điểm: "No entertainment"
Khuyết điểm: "Flight canceled last minute! Lost my connection back home. Still no news about pay back. Had to book another flight on my own expense."
Ưu: "First experience with Malaysian. Really good. On time both boarding and take off. Food to my liking, perhaps spicy to others. Crew were polite and did their job well. Over all good and service and experience more than expected."
Khuyết điểm: "Was looking forward to see and experience new KLIA. Had heard about it, perhaps, 10-15 years back. Not that great, bit crampy. Open seating near gates is current style. Toilets are bad, truly Asian!"
Khuyết điểm: "Lost baggage on direct flight"
Ưu: "I love flying with MAS"
Khuyết điểm: "I don't like Tax Refund Customs Verification"
Ưu: "The equipment and level of service on this MAS flight was excellent. Food was delicious. Seat was comfortable."
Khuyết điểm: "Though it wasn't part of the flight, the business class lounge at KUL is just a step below the excellent facilities at airports like HKG. Just a step though, mostly in the shower area. Food options were great though. And take advantage of the Massage Spa within the lounge."
Ưu: "The flight was quick and the service was good."
Khuyết điểm: "The flight was delayed and arrived almost one hour later than scheduled arrival."
Khuyết điểm: "MH 0178 to KL was late and I arrived to KL at 9.30am. My transit flight already gone and the airport crew directed me another gate and gave me a new ticket for MH 0717 at 10.40 am."
Ưu: "the good services and food"
Khuyết điểm: "Mohammed Fairhul, on my flight back to KL from bali was super RUDE and unprofessional. He definitely needs a check on himself and lesson about mannerisms. Thank you"
Ưu: "It was barely two hours and that kept me from having to go to a Malaysian hospital."
Khuyết điểm: "Having Multiple Sclerosis & extreme neuropathy plus being postop with two major abdominal surgeries just weeks before, I called customer service and they guaranteed my medical needs would be met at the gate. They were not and not having a bulkhead seat on the first 2 hour leg from Bangkok to Kuala Lumpur caused me massive pain and circulatory issues - in spite of surgical note requiring it. Not good assistance over phone or in Bangkok."
They tried to charge me $850 US. For 1 extra bag. After complaint that amount is crazy. They brought the manager over who then told me to bring him $450 in cash and they would accept it Big Scam. After going to the bank machine in the airport and getting the money. The manger put the money in his pocket and took my bag I couldn’t do much because i was about to miss my flight STAY AWAY. From this airline They have some inside scam going on with their employees STAY AWAY. Don’t become a victim like I did
They were short staffed with no managers on duty. Closed baggage check early causing me to miss my flight.
I was moved to a row of empty seats and it made my flight very comfortable. Unfortunately I got sick on the flight but the attention received from everyone was first class and may very well have saved my life. Thank you Scoot.
Scoot is always great value for money.
Khuyết điểm: "Flight delayed. Please be punctual if can’t be earlier."
Khuyết điểm: "Flight delayed."
Khuyết điểm: "Everything"
Ưu: "Comfortable, clean, good crew, early landing."
Khuyết điểm: "15 minutes stuck on the bus at disembarkation sucked."
Khuyết điểm: "All ok"
Ưu: "It was very good value for money."
Ưu: "GREAT CREW AS ALWAYS THE SEAT WAS COMFORTABLE AS ALWAYS."
Khuyết điểm: "FOOD WAS ORDINARY NOT WHAT I ORDERED, MY NEIGHBOR IN THE CHAIR OPPOSITE HAD WHAT I WANTED AND IT LOOKED DELICIOUS"
Ưu: "Head rest not comfortable. Short distance okay not long one."
Khuyết điểm: "Plane is old i think. Take off and landing time plane some shaky and sound not pleasant."
Ưu: "Extremely rude."
Khuyết điểm: "I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water."
Ưu: "I hope never to fly Scoot again."
Khuyết điểm: "Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met."
Khuyết điểm: "I am not sure why they were delayed."
Ưu: "The Business Class bed was nice"
Khuyết điểm: "The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)"
Ưu: "On Time No Frills.Overall Good"
Khuyết điểm: "Nothing"
Ưu: "Organised well. Clean plane. Excellnt comms from pilot and staff presented well."
Khuyết điểm: "Could not recline chair"
Khuyết điểm: "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."
Ưu: "Overall it was a good flight."
Khuyết điểm: "No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition."
Ưu: "Crew on Singapore airlines were very helpful, friendly and accommodating."
Khuyết điểm: "They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again."
Khuyết điểm: "Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them"
Ưu: "boarding is thru gate and not tarmac"
Khuyết điểm: "food are expensive."
Ưu: "Ok time"
Khuyết điểm: "No free drink"
Ưu: "on time and departed early"
Khuyết điểm: "none. is budget airline"
Khuyết điểm: "The flight was delayed for over 30 mins."
Khuyết điểm: "Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination."
Ưu: "Food are excellent. Legroom is good for a budget airlines. Crew are nice"
Khuyết điểm: "We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider"
Ưu: "i did not see any entertainment."
Khuyết điểm: "Temperature in cabin too warm on outgoing flight"
Khuyết điểm: "It was moving a lot!!! :\"
Ưu: "previous flight arrived a bit late but captain did his best to make up the time"
Khuyết điểm: "Confort"
Ưu: "Flight to Manila from Singapore was an easy 3 hour flight. There were no delays and the aircraft was clean."
Ưu: "The cost was cheap"
Khuyết điểm: "There wasn't much room for someone who is 6'4''"
Ưu: "The departure time was delayed but the crew made every effort to arrive on time. Kudos to the pilots. The cabin crew was excellent."
Khuyết điểm: "I get that it’s a budget flight, so no frills. I wasn’t expecting bottled water but at least offer some water in a cup. The water bottles being sold was expensive and too small. They encourage us to stay hydrated but not everybody can keep shelling out money for water, and strictly no outside food or drinks. Can they at least allow us to bring water, short flights not so much a problem but long flights, not so good for that strict rule."
Ưu: "Crew was cordial, helpful and patient."
Khuyết điểm: "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow."
Khuyết điểm: "They lied about baggage costs My flight on scoot from blr to Singapore was 2 hrs delayed and no reason"
Ưu: "Relaxed boarding and inflight experience Offer of refreshments when baggage delivery was delayed"
Khuyết điểm: "Delay in delivering baggage"
Khuyết điểm: "This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again."
Ưu: "They were very professional, polite and helpful"
Khuyết điểm: "Nothing"
Ưu: "QUIET ZONE"
Khuyết điểm: "FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS"
Ưu: "Scoot Business is excellent value for money. 35 seats at the front of a Dreamliner with comfortable seats and some recline. The flight took off on time and landed in Sydney on time. I will go again."
Khuyết điểm: "Not much really. It does not compare with Business on the national carriers but at half the price what do you expect?"
Ưu: "Early alert that flight was going to be 5 hours late."
Khuyết điểm: "No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better."
Ưu: "Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok."
Ưu: "It was all great. Paid extra for the quiet area. Worth it"
Khuyết điểm: "Nothing."
Ưu: "The flight was cheap and the plane itself (B787) is a new plane and the lower pressurised altitude is very nice."
Khuyết điểm: "I didn't like being told off by one of the flght attendants for eating my own food on the flight. If Scoot's food was more reasonably priced I would buy it, but it is overpriced and therefore I need to bring my own. The seats are uncomfortable for sleeping in. The cabin temperature was a bit cold and with no blanket supplied this made it hard to sleep. Even though you are flying between two tropical destinations, I would recommend bringing a jumper."