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Mùa thấp điểm
|Tháng Sáu||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 9%.|
Mùa cao điểm
|Tháng Tư||Thời gian bay phổ biến nhất với mức giá tăng trung bình 22%.|
Giá trung bình của chuyến bay khứ hồi
|18.002.076₫||(giá trung bình cho 2 tuần qua)|
Ưu đãi tốt cho chuyến bay khứ hồi
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Saudi Arabia (Ả-rập Xê-út) đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Việt Nam từ Saudi Arabia (Ả-rập Xê-út) có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay đến Saudi Arabia (Ả-rập Xê-út) với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Việt Nam từ Saudi Arabia (Ả-rập Xê-út) tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Too hot onboard"
Ưu: "Lovely crew."
Ưu: "Crew was great and economy seats have above average legroom."
Khuyết điểm: "Bathrooms could have been cleaned up a bit."
Khuyết điểm: "Nothing"
Khuyết điểm: "Good job"
Ưu: "I always love Korean Air crew, you do have 5-star staff!"
Khuyết điểm: "I can’t think of anything for now! Overall I had a great flight."
Ưu: "The 2nd flight plane was alright"
Khuyết điểm: "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"
Ưu: "I liked sleeping"
Khuyết điểm: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"
Ưu: "Yes, we were unexpected and surprised being upgrade to premier class"
Khuyết điểm: "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."
Ưu: "Services from the crew and the seat are what expected being in eco-normic class."
Khuyết điểm: "can upgrade or afford to go by at least business class"
Khuyết điểm: "More offers of water and drinks."
Ưu: "Great service and a very friendly crew."
Khuyết điểm: "The food was ok, average and nothing special."
Ưu: "Exceptionally trained and attentive staff. Clean plane."
Khuyết điểm: "More entertainment options."
Khuyết điểm: "Great value ,excellent and friendly service."
Khuyết điểm: "No, all good"
Ưu: "Great leg room even for tall person. Food is good and there's enough choices."
Ưu: "Nice bathhroom size"
Khuyết điểm: "I dont like the 2x seating in business, seats are not up to what they should be, i was glad it was a short flight"
Ưu: "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
Khuyết điểm: "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"
Ưu: "Crew, food, comfort, entertainment and many good things"
Khuyết điểm: "I love everything"
Ưu: "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"
Ưu: "Not long waiting for the flight."
Khuyết điểm: "Flight was delayed a bit."
Ưu: "Great customer service on the plane and in person."
Khuyết điểm: "Very long trip."
Ưu: "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
Khuyết điểm: "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."
Ưu: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Khuyết điểm: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
Ưu: "Same as above."
Ưu: "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."
Ưu: "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
Khuyết điểm: "We boarded late but the communication was good."
Ưu: "Unlike flights in the US, they provided pillows, blankets, slippers, a water bottle and headphones in your seat before you boarded at no extra charge. They were very organized, efficient and quick about boarding."
Khuyết điểm: "My seat was chosen for me. However, leg room was excellent even in the least expensive seats."
Ưu: "Great legroom. Food better than last Korean Air flight a few years ago."
Khuyết điểm: "Changed to smaller aircraft, last row in the aeroplane."
Ưu: "Staff was very hepful and attentive. Nice people working"
Khuyết điểm: "Ordered vegetarian oriental and they brought me appetizer of shrimp Flight attendant didn’t understand that shrimp is not vegetarian"
Ưu: "Comfortable flight with a nice crew. An overall good experience."
Khuyết điểm: "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."
Ưu: "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."
Khuyết điểm: "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."
Ưu: "How often i was fed"
Khuyết điểm: "I wanted to upgrade and they said no even rhough it wasnt full"
Ưu: "Flight attendants were very friendly and professional. Made us feel very welcomed. Everything went smoothly from the beginning. From ticketing agents through the baggage claims. No problems locating our luggage. Everything was efficient. Will travel again with them when I go back."
Ưu: "Everything except boarding."
Khuyết điểm: "Check in was very slow, the flight was late and missed connection"
Ưu: "Very professional crew good service"
Khuyết điểm: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"
Khuyết điểm: "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"
Khuyết điểm: "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."
Khuyết điểm: "late departure"
Ưu: "The movie selections were pretty good and was enough entertainment for the long flight"
Khuyết điểm: "The flight delay forced us to run from one end of the Incheon Intl Airport to another to catch our connecting flight."
Ưu: "Reliable, quick boarding, Incheon is a nice airport"
Khuyết điểm: "Delayed for 2 hours. Otherwise staff and service was good"
Ưu: "The crew was friendly and handled the delay as best as they could. The food was good. Cabin temperature was good."
Khuyết điểm: "It was raining and the airport was making a lot of announcements about flights that were delayed/canceled but our flight to Korea wasnt mentioned. About an hr before boarding time they changed the gate. The plane we were taking was late arriving. Boarding time was pushed back 30 min. Everyone got on pretty quickly but then we sat in the plane, on the tarmac for over 2 hours. Idk if it was an issue with the plane, or the airport or what. I was sleeping so I didn't bother to ask but my mom was listening. She couldn't hear anything on the PA system. It was too fuzzy."
Khuyết điểm: "not comfortable with the seats"
Khuyết điểm: "I would like to have a vegetarion menu option"
Ưu: "Great service, very clean"
Khuyết điểm: "Flight was delayed"
Ưu: "On-time, Service, flight & Behavior, conduct."
Ưu: "All ok"
Khuyết điểm: "Half an hour delay"
Ưu: "The crew were great"
Khuyết điểm: "This time , the food could have been better"
Khuyết điểm: "Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,"
Ưu: "Noce ride. Cabin crew was very friendly and helpful"
Khuyết điểm: "Not much. Maybe better food. We asked for low fat option. They served bread. If they knew food better they knew carbs equals fat. Overall it was a good flight"
Ưu: "Great crew. Very polite."
Khuyết điểm: "Overcrowded plane. Uncomfortable seats. No room to move around."
Khuyết điểm: "Nice flight . I felt really comfortable . Emirates is one of my favorite business classes ."
Ưu: "Leg room is spacious."
Khuyết điểm: "Overall good.."
Khuyết điểm: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."
Khuyết điểm: "It was my first flight ever. So it was perfect thank you Emirates"
Khuyết điểm: "Availability of livesport tv channels"
Khuyết điểm: "Too much children ob the plain and they are crying"
Khuyết điểm: "Nothing"
Ưu: "Excellent flights in all respects."
Ưu: "Great crew, good legroom and comfortable seat"
Ưu: "Very poor service, the crew members were not friendly. Low quality food."
Khuyết điểm: "Emirates have a big name in the industry but their presentation was really disappointing."
Ưu: "The Cabin Crew is pleasant when you are boarding the plane"
Khuyết điểm: "If you sit towards the back of the plane, you risk not being served at all due to the short flight. If you are served, you get 10 minutes to eat before they have to pick up the trays."
Ưu: "ICE program and WiFi made the trip comfortable."
Khuyết điểm: "Depending on the plane, you may not get comfortable seats and have difficulty using the touchscreen. The cabin crew is a bit slow in responding to requests and show attitude."
Ưu: "The stewardess were lovely."
Khuyết điểm: "The refreshments"
Ưu: "The seats were very comfortable, good entertainment"
Khuyết điểm: "Poor gluten free options"
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Crew was great. Boarding was great"
Khuyết điểm: "Less air condition towards the end."
Ưu: "Everything was nice.."
Khuyết điểm: "None..."
Khuyết điểm: "Nothing"
Ưu: "Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board."
Khuyết điểm: "The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever."
Ưu: "Brilliant service from start to finish"
Khuyết điểm: "Nothing"
Ưu: "Friendly staff at boarding and on flight. Very attentive."
Khuyết điểm: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."
Ưu: "Food, staff, flight"
Khuyết điểm: "Cabin luggage limit, too long layover"
Khuyết điểm: "seat was ok staff are very rude food was poor and cold on first flight"
Ưu: "Easy check in and comfortable flight. The crew are very helpful."
Khuyết điểm: "Boarding"
Ưu: "I liked the cooperation of the crew."
Khuyết điểm: "There's no specific reason to dislike, but 1 thing that they changed my schedule now,"
Ưu: "Crew were more friendly from Dubai to Sydney than on other Emirates flights."
Khuyết điểm: "Screaming kids for whole 14 hours!"
Ưu: "The servoce was as usual very good."
Khuyết điểm: "Hardly anything to criticise in relatively short journey."
Ưu: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Khuyết điểm: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."
Khuyết điểm: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."
Ưu: "Entertainment and great inflight staff service."
Khuyết điểm: "Food needs a bit more innovation."
Ưu: "Food comfort"
Khuyết điểm: "Nothing"
Ưu: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Khuyết điểm: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."
Ưu: "Excellent. All the staff were great and helpful."
Khuyết điểm: "I forgot to ask them to put to add my quantas points for the flight home and an worries I can’t noe but need to try and do that tomorrow. There was no where to add them when I booked the flights."
Ưu: "Great Crew"
Ưu: "Booked a window seat and luckily the middle seat wasn’t taken. I was able to fade in and out of sleep ... much needed!"
Khuyết điểm: "Wish I could afford to upgrade for a proper sleep!"
Ưu: "The travel kits are much nicer now, appreciated the mattress"
Khuyết điểm: "The boarding process in ORT was a horrible fail. they didn't announce the boarding of first/business and by the time I arrived at my seat there was almost no overhead room left because people from economy put there bags in the business area. The bathroom was definitely not cleaned enough, I went twice where the floor was soaked, the seat was wet and the sink full of toothpaste. I understand that every passenger should be responsible enough to clean up after themselves, but it was not an enjoyable experience. The crew was friendly enough, but it didnt feel like the personalized service experience that is usually the case (where they introduce themselves, explain the do not disturb sticker etc). Also I think there was something wrong with my seat because it didnt "lay flat" all the way."
Ưu: "The in flight crew was friendly and helpful."
Khuyết điểm: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."
Ưu: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"
Ưu: "The service, food and flight entertainment was great."
Khuyết điểm: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worst flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."
Ưu: "Everything was good especially the spacious seats and food"
Ưu: "The food and the ICE video center"
Khuyết điểm: "The fact the crew lets people stand around in front of you in the Exit row. For what Emirates charges for this added “luxury” it’s ridiculous."
Ưu: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Khuyết điểm: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Ưu: "Layflat bed"
Khuyết điểm: "Turkish airlines desk crew in DC. Really old aircraft with problems with recliner in business class from IST to LHE. Wooo likely not fly Turkish airlines in future"
Khuyết điểm: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."
Ưu: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Khuyết điểm: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."
Ưu: "The flight and crew were excellent. Turkish Airlines business is always good."
Khuyết điểm: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."
Ưu: "Not as my expected"
Khuyết điểm: "Check in team at airport very tuff and I have 9 kg only they let me pay full SR 450 which too high and generally all airlines they don’t ask u to pay like such weight as business class passenger. Quality of food, aircraft very old and seats not comfortable"
Ưu: "All was really good"
Khuyết điểm: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."
Ưu: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Khuyết điểm: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."
Ưu: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Khuyết điểm: "There was nothing really to dislike here."
Ưu: "Leg room was OK"
Khuyết điểm: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."
Ưu: "Food and service in business class were splendid."
Khuyết điểm: "Absolutely nothing!"
Ưu: "Good food, new movies and good leg space"
Khuyết điểm: "Flight was delayed by an hour, luckily managed to make my connecting flight"
Khuyết điểm: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"
Ưu: "Food and service in business class were exceptional."
Khuyết điểm: "Lie-flat seats hard as plank boards!"
Ưu: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."
Khuyết điểm: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"
Khuyết điểm: "My bag was lost"
Ưu: "Food and crew amazing..I guess Turkish airline going to be best"
Khuyết điểm: "The seats in business class were not suitable for sleeping even though I paid top dollar and it was a 4:45am flight. They let a random person on the plane and had to do a full security sweep before taking off."
Ưu: "On time, friendly, good food"
Ưu: "Crew and flight itself was great."
Khuyết điểm: "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."
Ưu: "Entertainment options good"
Ưu: "Food and service is excellent. Istanbul lounge is great."
Khuyết điểm: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Ưu: "Largely pain free experience"
Ưu: "Comfort and service."
Ưu: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Khuyết điểm: "No negative points to make."
Ưu: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Khuyết điểm: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."
Ưu: "Nothing much to shout about this flight. It got there safely?"
Khuyết điểm: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
Ưu: "Plane clean, newish. Went up, took us there, landed."
Khuyết điểm: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
Ưu: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."
Khuyết điểm: "Chair are not working well"
Ưu: "Screan for every passenger to play"
Khuyết điểm: "The worst airline I have ever flown with, worst disruption management"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Khuyết điểm: "My entertainment set didn't work"
Khuyết điểm: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."
Ưu: "Generally better than other European airlines particularly BA and better priced"
Khuyết điểm: "Work to do on consistency with crew"
Ưu: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"
Ưu: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Khuyết điểm: "The leg room was a bit limited on long flight."
Ưu: "their services in the plain and they are very discipline as well"
Khuyết điểm: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"
Ưu: "Large screens, reusable dishes + silverware"
Khuyết điểm: "Plane was old, felt more squished and the seats did not decline. Also very note."
Ưu: "Food was great."
Khuyết điểm: "Long waits, poor communication, either too warm or too cold"
Ưu: "Professional and friendly staff. Excellent film selection."
Khuyết điểm: "Not enough security staff at Istanbuñ and no one from the airline to assist. The queues were too long at security so I had to run to make my flight. Lots of other people had the same trouble and I believe my cousin missed her connection."
Ưu: "The services was excellent."
Khuyết điểm: "Delay around three quarter an hour."
Ưu: "Good personal movie choices"
Khuyết điểm: "Taking a bus to plane"
Ưu: "Food was fine"
Khuyết điểm: "delay time and Istanbul airport"
Ưu: "Almost every things"
Khuyết điểm: "seats a bit tight"
Khuyết điểm: "No beer or wine with meals, noisy flight and cheap headphones"
Khuyết điểm: "Coffee ahould have been served sometime before landing and not in the middle of the flight when everyone was asleep. Entertainement options were practically zero"
Ưu: "The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t."
Khuyết điểm: "Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future."
Ưu: "Boarding was crazy and confusing. Ground crew poor communication and rude"
Ưu: "Crew was very attentive and professional."
Khuyết điểm: ". The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat."
Ưu: "The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way."
Khuyết điểm: "Will never use Lufthansa again"
Khuyết điểm: "Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so"
Ưu: "The crew was friendly. The seating was ok but dirty floors"
Ưu: "Absolutely amazing service"
Khuyết điểm: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."
Ưu: "The crew"
Khuyết điểm: "More support"
Ưu: "Nothing, the crew was terrible with very bad attitude, the food is very bad and the seats and bathrooms were awful."
Khuyết điểm: "Every thing should be replaced starting with the crew."
Ưu: "I liked the movies , comfortable seats, food was great!!!"
Khuyết điểm: "If we had free WiFi"
Ưu: "The crew were really friendly and made sure we were looked after."
Ưu: "Great crew! Excellent customer service with a smile!"
Khuyết điểm: "Not sure how, but the food could be a bit better."
Ưu: "Crew was great."
Khuyết điểm: "Check in time took a very long time with a boarding pass."
Khuyết điểm: "Everything"
Ưu: "Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond."
Khuyết điểm: "Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week."
Ưu: "My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then."
Ưu: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Khuyết điểm: "Ground staff poor customer service"
Ưu: "Plane was awesome and comfortable"
Khuyết điểm: "Delayed without updates for hours"
Ưu: "everything from the boarding and check-in process to in flight comfort."
Ưu: "everything from the boarding and check-in process to in flight comfort."
Ưu: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Khuyết điểm: "No food for vegetarians."
Khuyết điểm: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"
Ưu: "Everything was good."
Khuyết điểm: "No major complaints."
Ưu: "Boarding was great. There is priority boarding available for those booked on connecting long haul premium economy flights."
Khuyết điểm: "The seat was very uncomfortable. For a 2 hour flight, it was okay. Any longer would have been difficult."
Ưu: "The notifications for the change of gates by Lufthansa."
Khuyết điểm: "Dairy free option for snack. Larger stock of drinks (Ran out of Beer). Made sure the luggage is loaded on to the plane! Communication to inform passengers that no luggage had made it to Birmingham as people were waiting around for hours!"
Ưu: "Comfort and space"
Khuyết điểm: "Boarding"
Khuyết điểm: "It was not the same time because one hour and a half delays"
Ưu: "Lufthansa will always be my choice airline. Their staff are nicely dressed, accommodating and well mannered."
Khuyết điểm: "On this trip back to Dublin, our flight from Munich to Dublin was delayed for over two hours. It would be nice for Lufthansa to at least offer the passengers something to eat or drink while on board waiting for such a long time."
Ưu: "Staff were very nice. Flight arrived on time."
Khuyết điểm: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Ưu: "Great film choices, short flight time - no delays. The flight was relatively full but I experienced no discomfort and the food was good. I think they ran out of one option but this didn't bother me as it wasn't my choice."
Ưu: "Really good food and personal service. Made me feel like I was in a restaurant."
Khuyết điểm: "I tried to get onto an earlier flight for my transfer. They were not accommodating. Next time I'll consider a flexible fare."
Ưu: "Same crew. Really nice flight smooth and professional"
Ưu: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."
Ưu: "the flight from Frankfurt to Chicago was delayed by an hour. we have missed our connecting flight to Omaha. We were at the gate 8 minutes prior to departure, but United closed the gate right before our noses. Not cool. Horrible experience. My guess is that United has given our seats to someone else. After all United did the same thing to use once before. We will not travel United/Lufthansa again."
Khuyết điểm: "nothing"
Khuyết điểm: "A little older aircraft and seat was very warned"
Ưu: "on time no hassle"
Khuyết điểm: "nothing in particular"
Ưu: "Crew looked after me after a family took up a whole row including my designated seat. I need up with the back row to myself so could put my feet up & chill after a less than pleasant 5+ hours wait at Munich!"
Ưu: "As a United 1K member and Star Alliance Gold member, I expected a little better treatment than being charged a premium to sit with my family in a 'rock bottom' basic seat."
Khuyết điểm: "I was surprised to have to pay more for a basic seat. I really thought I had paid enough already. I could not get boarding pass tickets for the last leg of our fight. I was told that Lufthansa''s system does not communicate with United Airline System. I found this to be untrue because I have had code share flights between United and Luftansa for 20 years. At Munich I was told that they could not get me tickets either and said that there may be a security issue with me. Once I heard this I walked away."
Khuyết điểm: "I was rebooked onto LU 1203 from Basel to Frankfurt from LU 1201 without notification. Probably because Flight LU 426"
Ưu: "Welcoming from the crew"
Khuyết điểm: "Take off was very scared"
Ưu: "Friendly crew. Sufficient beverage and food service."
Khuyết điểm: "For an international flight on Lufthansa, the 747-8 seats pale in comparison to the A380 seats. Thinner and less comfortable. Seats and armrests were dirty, did not look like they had been cleaned in a very long time."
Ưu: "Professional staff, up to date aircraft, very clean, good meals, good selection of entertainment, very attentive to customers. Passed through many times with beverages. Lufthansa is always a pleasure."
Ưu: "Easy. Clean. Friendly."
Khuyết điểm: "That we had to pay extra to reserve our seats."
Khuyết điểm: "Everything"
Khuyết điểm: "Cancelled flight."
Ưu: "I like everything about Lufthansa- the professionalism of its flight attendants, the food (yes!), the inflight entertainment options. I'll even lengthen my flight so that I can take Lufthansa on the longest leg."
Khuyết điểm: "Actually, nothing!"
Ưu: "The flight attendants were very attentive. It's clear they hire for people with high EQs."
Khuyết điểm: "Not enough leg room. Media box under the seat in front of me so no room to put my carry on under the seat. Also, breakfast was skimpy. Some fruit and a muffin."
Ưu: "Everything as expected"
Khuyết điểm: ". I was shocked to see social distancing was not implemented with no seats apart and I was in the middle of four seats. If the journey is as important as the destination, then it already failed the minute I was seated in a very intimate setting alongside strangers and seeing the economy class fully booked. The airline defended this by saying they have special economy seats but I complained that this is not equitable since the seats are limited and not everyone could afford an upgrade. Even if they could, the passengers would still be seated side by side and the total number of passengers aboard a tight and enclosed space or load factor is still very high. The airline’s policy was so inconsistent with the very rigid rules of the different government agencies upon disembarkation."
Khuyết điểm: "Other than the better seating, business class on PAL is like economy on most airlines. Lousy food, half a glass of generic wine. Screen is too far from seated position, the remote didn’t work, and it was a long stretch to use the touch screen. Seats were not that comfortable for sleeping."
Ưu: "The plane was on time ,all good"
Khuyết điểm: "A little more leg room... but all in all. Not to bad"
Ưu: "The "Forward seats" are advertised on airline documents for $20 on regional flight. MNL-SGN is definitely a regional flight, but they charged me $50 for the one seat choice. The comfort is definitely much better. I had guessed it was worth the 20 dollars, but 50 seems a rip-off."
Khuyết điểm: "The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila."
Khuyết điểm: "Would be better if flight arrived on time & we didn't have to wait for 30 minutes on the plane waiting for a terminal to be available"
Khuyết điểm: "Flight was delayed and was not able to catch up my cebu flight. I was accommodated in a flight about 5 hrs after my original mla ceb flight and was not allowed access to PAL lounge as I was told I only have an economy flight. Very frustrated considering I flew as a PWD."
Ưu: "you ripped me off"
Khuyết điểm: "you ripped me off"
Ưu: "You ripped me off"
Khuyết điểm: "you ripped me off"
Ưu: "Crew are helpful"
Khuyết điểm: "PAL flights always delayed"
Ưu: "Best in flight entertainment for any airline I've used"
Khuyết điểm: "More food options"
Ưu: "Good in flight entertainment, low cost, service okay"
Khuyết điểm: "Bad service in terms of understanding things."
Khuyết điểm: "food, comfort"
Ưu: "Yes, they were nice and approachable at all time. The seat was fine, I slept most of the time"
Ưu: "The crew was amazing, the seat was excellent"
Khuyết điểm: "Having the luggage checked in transit without going out to open it for inspection"
Khuyết điểm: "Let’s passenger choice the seats with time"
Ưu: "Crew was friendly."
Khuyết điểm: "Boarding could have been more efficient."
Ưu: "Crew are very helpful."
Khuyết điểm: "Need reclining seats"
Khuyết điểm: "Ok"
Ưu: "Flight was on time. No stop over, because it is a direct flight."
Khuyết điểm: "The choice on the menu is not available, the bread was not given to us, because they run out, no apple juice because it run out too. Drinking water served, it is warm.They should offer some ice cubes or ask the passengers if they want ice... Other airlines, serves different juices through out the flight. Crew not communicating at all. Doesn't say anything or serve you with a smile."
Ưu: "Flight was on time."
Khuyết điểm: "Crew must smile and speak to passengers...poor body language. Waiting for our luggage in the conveyor and give to the guys for them to put a tag for transfer flight to London. If it is connecting flight, passenger should get their luggage in their final airport of destination. Causing delay, because we still have to queve in the immigration. Don't see the point in that."
Khuyết điểm: "Check in at NAIA very slow with little information available, could not check in online 3 flights were boarding, same gate same 1 hour time period, confusing when Bangkok flight was boarding, boarding was also stopped due to a flight arrival Child in seat behind kicking/shaking my seat - no help"
Ưu: "The crew was very nice and helpful."
Khuyết điểm: "Terminal 2 in Manila has very few options for dining and gifts. Plane was late in arriving to Terminal 2; apparently had to offload in Terminal 1, then taxi to Terminal 2, then had to be inspected extensively before we could board. Due to late boarding and ~25 wheelchairs, boarding was disorganized."
Khuyết điểm: "Delayed for 2.5 hours."
Ưu: "They are all polite!"
Khuyết điểm: "Need to improve food selection."
Ưu: "Great seats (Premium Economy) and very friendly crew."
Khuyết điểm: "A descent selection of movies, both old and new. But towards the end, I they kept stopping and I had to restart (from where I left off) a few times."
Khuyết điểm: "Seats did not recline very much. Hard. Food was very plain and starchy."
Ưu: "Short leg room"
Khuyết điểm: "Better snack and more leg room"
Ưu: "Nice seats in business, good food, nice crew."
Khuyết điểm: "Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK"
Ưu: "Fantastic onboard product in Business Class. Superb seating with all direct aisle access, excellent meals and friendly F/A's."
Khuyết điểm: "I was a little concerned at the lax approach to securing the cabin for take off and landing the F/A's had. The Philippine Airlines lounge is an embarrassment for an airlines hub airport."
Ưu: "Crew and check in were very accommodating to our family with two small children."
Khuyết điểm: "Food served did not have any vegetarian choices."
Ưu: "Well organize & very courteous.."
Khuyết điểm: "So far no complaint"
Ưu: "Aircraft spacious seats comfortable Crew very friendly and welcoming good movie selection"
Khuyết điểm: "Cues at T2 massive to go through immigration zig zag around terminal Seats don’t adjust well and little leg room when flat. Food uninspiring. Tv fixed lots of reflections. Toilets small."
Ưu: "Asked for window seat, said only have one at back of the plane, I said that’s fine, ended up with three seats to myself so got some sleep on an overnight flight. Gotta be happy with that,"
Khuyết điểm: "Cabin crew had a tendency of not seeing me so I had to get their attention for the hand outs, no biggie"
Khuyết điểm: "The lounge is awful."
Ưu: "Comfortable seats , clean modern aircraft ."
Khuyết điểm: "The entertainment was poor. No relatively new films . All TV programs were American. The Wi-Fi was slow at best . The crew tried hard but the attention to detail was lacking"
Ưu: "Birding was great. Punctual flight."
Khuyết điểm: "My entertainment screen broke. It took the crew 7 hours to replace it. A crew member said they would sort it, bit nothing for 6.5 hours There appeared be confusing within the crew members about what food I ordered."
Ưu: "Crew were polite and helpful Aircraft ? Great Bad. Awesome awful. All of those. I really was to say nice things as it’s just basics that were bad"
Khuyết điểm: "Business lounge ? Ummm totally unacceptable. It’s a PAYG uncomfortable Un stocked unstaffed waste. Food Was extremely basic. If economy fine but business!!! Very poor"
Ưu: "On time, very good service, good food & wine and very comfortable. Plenty of space around the business class seat and easy access to and from seat. Large screen tv."
Khuyết điểm: "Slightly limited entertainment . Mabuhay lounge at Manila's average."
Ưu: "Again lovely food and crew. Same good seats as the A350 from LHR."
Khuyết điểm: "Boarded and ready on time but 1hr delay for ATC reasons . The A330's a bit short of toilets requiring a 'queueing system' at busy times. Probably not the actual airline's fault but the ground handlers at AKL took an hour to produce my bags meaning me missing a connecting internal flight."
Khuyết điểm: "Seemed very crammed seat-wise. There was was no entertainment system system so one star is stretching it."
Ưu: "Food was mostly very nice."
Khuyết điểm: "The Manila transfer process was a waste of time. Why when only transferring through at the airport you must go to an insecure area to get a Manila stamp in your passport and then have to go back into the secure area via another security check."
Ưu: "No direct contact details to change flight"
Khuyết điểm: "Terrible customer service"
Ưu: "Clean toilets."
Khuyết điểm: "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun. This flight was terrible for my 3 children and I."
Ưu: "The crew were pleasant."
Khuyết điểm: "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun."
Ưu: "Cheap biz flight from ruh to mnl, non stop service"
Khuyết điểm: "If ur in economy and westerner, seats are tiny. I went biz class and seats are old, food just ok, stewardesses just ok. Movies are Vina iPad mini and the headphones are the old foam style and you can’t hear the movie well. If u want to be pampered with champagne, great food, etc., go elsewhere. If u just want to get from point a to point b, this is the airline for you"
Ưu: "Flight was on time; crew was very friendly and helpful."
Khuyết điểm: "None"
Khuyết điểm: ":)"
Khuyết điểm: "Flight delays several hours. Its a very terrible flight. No apology from airlines company too."
Ưu: "Excellent service, very organized boarding to airplane, nice food"
Khuyết điểm: "On my Departure to Manila it's was almost 6 hours dealy which I lose my transport booking and reaching the hotel by 9 pm."
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