The staff uniform was clean and they were so friendly.
Good, could check in online though
Comfortable flight, very kind crew. Food was average. Good night use my headset to listen to movies and music which is typical for airlines. Why not offer a subtitles on All movies? I was told to be at the airport 3 1/2 hours before flight but boarding did not start until 2 1/2 hours before flight. In ability to check in online remains frustrating
Clean the toilet more often.
Ưu: "The crew was great."
Khuyết điểm: "Food wasn't that great."
Ưu: "Another confirmation of excellent QA service."
Khuyết điểm: "Nothing."
Ưu: "Food and leg room"
Khuyết điểm: "All was fine"
Ưu: "To long lay over"
Khuyết điểm: "Direct flight from South Africa to USA"
Khuyết điểm: "Friendly and wellmennerd team."
Ưu: "The crew was very friendly and helpful"
Khuyết điểm: "Longer wifi time and faster connection"
Ưu: "Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time."
Khuyết điểm: "There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left."
Ưu: "Everything was GREAT!"
Khuyết điểm: "Seat comfort"
Ưu: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Khuyết điểm: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."
Ưu: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"
Khuyết điểm: "see my words above. it is bad tryout with your site. there no responsibility. i am very upset about your negligence of your clients."
Ưu: "Attention to detail. Very professional."
Khuyết điểm: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Ưu: "Boarding was great as well as comfort and crew. the flight was ok"
Khuyết điểm: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("
Khuyết điểm: "Ord to Doh: People kept window blinds open all through 15 hour flight Flight temperature kept very warm"
Ưu: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."
Ưu: "Terry was wonderful"
Khuyết điểm: "N/A"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them."
Ưu: "The Qatar Airways price."
Ưu: "the room on the plane, the food, the service was all great ! I was worried about the international flight but Qatar made it a great experience!!!"
Khuyết điểm: "I can't think of anything that was negitive"
Ưu: "The food was good. The legroom was enjoyable."
Khuyết điểm: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."
Ưu: "Very very clean plane."
Khuyết điểm: "Movie selection could be improved. Second meal had no vegan option."
Ưu: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."
Ưu: "The flight was not full so there was room to stretch. And the crew was more friendly because they were not overwelmed."
Khuyết điểm: "Not being on time from Doha to chicago, it was an hour late departure."
Khuyết điểm: "We didnt travel on qatar airlines we travelled on airlines from chilie but the staff from qatar airlines"
Ưu: "Always exciting heading into Hamad intl Apt."
Khuyết điểm: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"
Ưu: "Over all service was excellent!"
Khuyết điểm: "Short transfer time made it a bit stressful"
Khuyết điểm: "Narrow seats and little legroom."
Ưu: "The flight crew was great. They were very kind."
Khuyết điểm: "The biggest problem with my flight was it was very crowded so it was hard to get comfortable for such a long flight. I wish I can afford first class but I can't."
Ưu: "Service & cleanliness."
Khuyết điểm: "Nothing I remember."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "As the flight would be long (from Japan to Sao Paulo) they had the gentleness of putting us in the best seats well ahead that were available"
Ưu: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Khuyết điểm: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."
Ưu: "The entertainment selections and the comfort of my seat."
Khuyết điểm: "The flight was delayed for two hours without any warning, despite being registered for the airline's flight notification system. Service was terrible. The flight crew did not offer any kind of apology or explanation for the delay. Food and beverage service was delayed and the staff was forgetful of guests' requests. Upon our arrival in Doha, checked bags did not arrive until 2 hours after we landed! How does an airport receive a 5-star rating, but takes 2 hours to return baggage to its guests? Overall, a poor experience from Qatar Airways."
Khuyết điểm: "The crew has no control over passengers. Specifically, it is the cabin supervisors responsibility to maintain order on the flight. Everyone before boarding, during boarding and during the flight kept sitting in incorrect seats, no boarding passes checked. Felt like a zoo on the airline. Very disappointed."
Khuyết điểm: "The staff was very supportive"
Ưu: "The crew were excellent"
Khuyết điểm: "The plane was too small and lots of turbulence"
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "free good"
Khuyết điểm: "nothing"
Boarding procedures are very inefficient and disorganised at the gate. Not sure why Indigo doesn't utilise and enforce a zonal boarding system. Passengers were transported by bus to aircraft on tarmac which once again made for a very disorganised system. Passengers rushed towards the boarding ramps where IndiGo staff then indicated that passengers from rows 1-15 would board at the front while those from 15 onwards would board from the rear. Passengers could have been transported to the aircraft based on their assigned rows in the first place to smoothen the procedure.
Last minute gate change … from jetway to bus, delayed boarding … too much waiting on the bus to board.
Food purchase options confusing. Out of 4 Indigo flights this week, two offered a choice of food, the third offered only 1 choice, and one offered no food. Very confused what I buy when I buy an Indigo ticket.
The paneer served was so hard.
On time flight, baggage came out fast. Overall good experience
we have three Returned Air Tickets, Printing charges of Rs. 600.00 was charged on 26.11.2021, through my credit card, for printing of my Air Tickets, at Rajkot. Whereas no charges were Levied from Chandigarh Indigo Flight and Delhi Air India flight On 22.11.2021. Please arrange to refund in my credit card account. An early action is highly appreciable and inform me accordingly Regards N K Bansal 9417555246 NARESHBANSAL115@gmail.com
Check in is a mess. Be ready for a traumatic experience from the unsupportive and rude check in staffs and duty managers at Calicut airport. It’s a chaos and the lines are mostly first in last out, as they don’t care of the passenger well being or the waiting time. They are just concerned of checking in before the boarding call. Personal experience is of standing 2 hours straight just for check in. Flight is ok, food preordered are all the instant ones with hot water mix, which tastes pathetic. Overall, will never take another indigo flight to fly out of india.
Khuyết điểm: "In Kiwi i couldnt add extra baggage weight. I had to pay extra in the baggage drop in"
Ưu: "I liked the fact that it was a direct flight"
Khuyết điểm: "Little more customer satisfaction"
Ưu: "Seat felt very uncomfortable and as though it was about to break! Very cramped."
Khuyết điểm: "Extremely bumpy take off and landing. The pilot could do better."
Khuyết điểm: "The boarding was poorly managed."
Khuyết điểm: "Priority boarding for parents with kids."
Khuyết điểm: "Good airline. Flight was delayed due to weather"
Ưu: "Punctuality and cleanliness."
Khuyết điểm: "Boarding process at Hyderabad and disembarkation at Visakhapatnam. At both places bus ride was painful."
Khuyết điểm: "Good"
Ưu: "Always ahead of scheduled arrival in my last few flights. Love it"
Ưu: "Cleanliness, and punctuality."
Khuyết điểm: "Choice of food available. Since it was lunch time, proper lunch type food should be available, and not just snacks."
Khuyết điểm: "cost of the seats can be reduced or it can be free"
Ưu: "Professional and on time. 2 best things about Indigo"
Ưu: "Punctuality, and cleanliness."
Khuyết điểm: "No comments."
Ưu: "Promptness and efficient management of time. Nice staff!"
Khuyết điểm: "The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food"
Ưu: "Ground reservation and check in crew were amazing."
Ưu: "On time, comfortable seats, friendly crew."
Ưu: "Crew was friendly and caring towarda a patient."
Khuyết điểm: "Delayed by 30 mints"
Ưu: "Very efficient transport to/from craft. Staff very helpful"
Khuyết điểm: "Flight was delayed"
Ưu: "The crew is very good. Best behaviour. Arrive before main time. Seat os comfortable."
Khuyết điểm: "Service facility is very good. I like IndiGo crew members & their behaviour."
Ưu: "Clean comfy seats Attentive and polite staff"
Khuyết điểm: "Very delayed. Refreshments were offered after we had already bought them ourselves!"
Ưu: "It was good flight. Mainly impressed by professional cabin crew. Check-in process could be better as there was no one at priority check-in desk and no sign for the same."
Khuyết điểm: "We asked one of our hand bags to be checked in. But was told we will be charged."
Khuyết điểm: "Promises free meal was not provided in lounge- reason cited no mail communication received from indigo"
Ưu: "Worst service"
Khuyết điểm: "Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given"
Khuyết điểm: "Check in was terrible. They had so much trouble with international credit card!!! Almost made me miss my flight."
Ưu: "Good and friendly staff.Food is good"
Khuyết điểm: "Need to get more organized with lines. Discipline at lines should be followed . They kept on changing gates once I understand twice is okay not 4 times . Also no point on charging outrageous amounts for excessive baggage for international customers."
Ưu: "Flight Stewart’s Response"
Khuyết điểm: "Ground staff highly untrained & indifferent"
Khuyết điểm: "Nothing to remark"
Khuyết điểm: "When you people send a copy of the E Ticket you place a picture of a fake credit card at the bottom of the page. There were three of us travelling independantly through India and each time we presented the appropiate copy of the E -Ticket they wanted to see the credit card pictured on the ticket. Of course this was impossible because you guys made it up for some unknown reason. If you ever want us to use your service in future you're going to have to stop doing this practice."
Ưu: "The people"
Khuyết điểm: "The seats, it was too warm. Being herded into busus like cattle."
Khuyết điểm: "Flight was two hours late"
Ưu: "It was on time and the staff were courteous"
Khuyết điểm: "Every now and then Indigo's website has challenges"
Ưu: "Crew tried to be helpful and friendly."
Khuyết điểm: "Difficult to find if in right line to check in. After asking many finally found a staff member who realized I had only a few minutes to catch my flight. Then given priority. IT COST ME ABOUT $67 USD ONE WAY BUT IT COST MY BAG $87 USD TO BE CHECKED IN. Another cut rate airlines that charges for everything extra--soon th toilets!"
Ưu: "Tried checking in and airline didn’t have my reservation. I had to buy Another ticket to catch flight. Don’t know if it’s Kayak or airline flight. I will be emailing parties for compensation."
Khuyết điểm: "Having to buy another ticket as someone dropped the ball."
Khuyết điểm: "Flight missed & the passenger is traveling through bus from Bom to Hyd. Very Poor Service. Very disappointed. ☹️"
Ưu: "Nothing much. Typical low cost airline with low level of customer care and interaction"
Khuyết điểm: "I have already stated what I felt."
Ưu: "Everything except that the veg sandwich finished out of stock & myself being a diabetic started having hypo (Low blood sugar). Luckily I had my glucose tablets."
Khuyết điểm: "Food out of stock"