Tìm những chuyến bay giá rẻ từ Southeast Asia đến Baltimore

Ưu: "It was great..."
Khuyết điểm: "Lavatories on domestic flights in Japan are tiny. Like, super duper tiny."

Ưu: "crew amazing"

Ưu: "Simple check in and boarding, right on time."

Ưu: "Great service for economy. Very attentive flight attendants."

Ưu: "Flight went well and was on time. 2nd best experience for economy seat."

Ưu: "The crew was amazing!!"
Khuyết điểm: "Nothing! Excellent flight!"

Ưu: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Ưu: "they assisted my aunt very well all through out her flight"

Ưu: "The boarding process ran very smoothly and they dropped us off right in front of the stairs of the plane so we didn’t get wet in the rain amazing"

Ưu: "The flight crew"
Khuyết điểm: "More space"

Ưu: "Privacy of window side seat"

Ưu: "Everything was great"
Khuyết điểm: "Lower the price"

Ưu: "Politeness."

Ưu: "Service was very goood"
Khuyết điểm: "Food was not great and entertainment was average"

Ưu: "They were very accommodating and helped ensure a good travel experience (first time traveling with a young child)."

Khuyết điểm: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Ưu: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Khuyết điểm: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."

Ưu: "Friendly and helpful"

Khuyết điểm: "angled flat seats."

Ưu: "This airline is efficient, polite, and has a great business class product. Seats are large and open. Easy to move into different positions. Tv is in readable large and clear with a mini screen in the remote. The food was outstanding. Waygu beef medium rare. Washrooms are the cleanest in the sky. Definite repeat!"

Ưu: "Comfortable business class seat. Flight was on time. That’s what I wanted."

Ưu: "Flight time was not bad, not too long"
Khuyết điểm: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."

Ưu: "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
Khuyết điểm: "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."

Ưu: "Excellent service from flight attendants and crew. food and snacks were excellent. seating,movies and experience was above my expectations. no problems at all"

Khuyết điểm: "We had to wait until check in to sit together."

Ưu: "The high level of service and attentiveness"

Ưu: "The meals. The attention to service details. The seats are better."
Khuyết điểm: "Ticket reservation follow up."

Ưu: "The crew, the flight, the pilot to cabin communications, the food, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your travels."
Khuyết điểm: "A Japan Airlines employee escorted me every step of the way to ensure that I made my connecting flight from Tokyo to San Diego because I only had an hour and ten minute layover and this can be challenging when you’re in a foreign country. I cannot thank Japan Airlines enough for how easy they made traveling and how comfortable they made me feel. I Highly recommend flying Japan Airlines for your travels."

Ưu: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Khuyết điểm: "The flights were everything I expected and more."

Ưu: "Incredibly nice staff made you forget about the older plane model you are in. Decent airplane meals and the nonstop from San Diego makes Japan now a frequent destination for us! I lucked out with 3 open adjacent seats roundtrip woo hoooo!"
Khuyết điểm: "Movie selection was the same on return flight which was a bit of a bummer."

Ưu: "Service was amazing. Flight attendants were very..attentive!"

Ưu: "JAL work ethics are what the Japanese excel at, so there's not much to complain about."
Khuyết điểm: "The same as most other airlines, the seat width and pitch has been getting smaller. Even with seat by the aisle, my elbow sometimes bumped inadvertently a wayward flight attendant."

Ưu: "everything was perfect!!"

Ưu: "I have gotten used to long flights on various American airlines where it seems the staff do the minimal amount. Service is so incredibly better on Japan Airlines. Staff respond when you ask for assistance. They smile and work with the passengers. They were actively present almost all the time which was amazing. There is just no, "no," on Japanese Airlines. I loved the media options."
Khuyết điểm: "It has been a while but the food was not as good as I remembered from way back when, or maybe that was Korean Air? It was, however, hot when it should be hot and cold when it should be cold."

Ưu: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Khuyết điểm: "They every bad customer service, I never seen before"

Ưu: "The personnel from JAL was excellent as was the flight, food, boarding and comfort."
Khuyết điểm: "We were informed our flight was not to land in Haneda but at Narita. We specifically picked that flight pattern because of the ease of traveling from Hawaii to Haneda to Naha. We wouldn't have to drag two large suitcases and a rollaboard after checking out of customs and immigration very far. Same airport to land and depart. Well the arrival airport was changed to Narita $32.00 per person for Airport Limobus to Haneda. We get off at Haneda and are informed we cannot stay there and wait at the domestic airport for our 6:25 am flight to Naha. We had to load all 6 pieces of luggage on the shuttle bus and transfer to the international terminal because they close the domestic terminal at midnight. There was no hotel accommodations at the domestic airport as the hotel was booked two months in advance!!! We had to wait at the international airport terminal till 4:30 am when we then transferred back to the domestic terminal with our 6 pieces of luggage. Tell me how happy you'd be!!!"

Khuyết điểm: "Not much leg room"

Ưu: "Everything was perfect - crew, food, service, comfort, entertainment."

Ưu: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Khuyết điểm: "The seats were small. But then again, I think that would have been a complaint for all airplanes."

Ưu: "Nothing"
Khuyết điểm: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."

Ưu: "Service"
Khuyết điểm: "Nothing"

Ưu: "Staffs areattentive"
Khuyết điểm: "Chair space so limited"

Ưu: "JAL ' service is nice."
Khuyết điểm: "I didn't like MSG in food."

Ưu: "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."

Ưu: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."

Ưu: "Economy seats were extremely comfortable and roomy. What a difference that makes."
Khuyết điểm: "Movies available tended to be either action/terror/suspense, or old movies. Very few real dramas."

Ưu: "Very clean. They check the bathroom pretty often un-like AA. Good food."
Khuyết điểm: "I always prefer this airlines."

Ưu: "My seat and my son's seat were booked apart on the both flights. So I requested the representatives at the check in counters at both airports to change our seats so that we could seat next each other. They were willing to help us out and we got the great seats. They had to ask other customers to help this out, too. In the airplanes, the flight attendants were extremely helpful and friendly when we asked them questions and favors, with nice smiles and calm quiet voices. No wonder the atmosphere was very relaxing and quiet during the both flights. The leg room was roomier and the facilities were newer. When I saw three pilots bowed to the customers before getting into the airplane, I felt they were very professional and ready for their jobs."
Khuyết điểm: "Some food items were too Japanese. Dried Natto snack was especially weird for my son."

Ưu: "Foods are good, crews are good."

Ưu: "The crew was awesome. They went above and beyond."

Khuyết điểm: "Excellent"

Ưu: "ANA is nothing but amazing. Great customer service and pleasant ambiance."

Ưu: "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Khuyết điểm: "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"

Ưu: "The crew was amazing. They were all very nice to us."

Ưu: "Crew was good. The food was good quality."
Khuyết điểm: "Boarding took along time and then the plane was delayed, not their fault but it made the trip less enjoyable. Manila is a poor hub."

Khuyết điểm: "The way they board the passengers"

Ưu: "Service, crew, seats, punctuality"
Khuyết điểm: "Bad food, cold coffee and tea."

Khuyết điểm: "Boarding is done by a bus trip onto the tarmac, then you take the rolling stairs up into the plane. No in flight entertainment of any sort."

Ưu: "One of the best service! Thank you!"

Ưu: "I would definitely fly ANA again they have a fenomenal service and I love the politeness of the crew"
Khuyết điểm: "Noisy passengers, no paper towels in the toilets only thin napkins. Limited food options."

Ưu: "Crew were very hospitable"

Ưu: "Everything was just perfect"

Ưu: "Premium economy is the way to go! Comfy seats with plenty of room; preflight lounge access."
Khuyết điểm: "Unfortunately, premium economy is the only way to go, because economy class seats are very cramped and "locked" in the upright position (for a 10+ hour flight), and it's a bit pricey."

Ưu: "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
Khuyết điểm: "The lounge was somehow poor and noisy because of the airport constructions."

Ưu: "I liked how much leg room we had. I also liked the movie selection and the food."
Khuyết điểm: "It would have been nice to have water more frequently during the flight."

Ưu: "Staff were very helpful and very foamy and comfortable seat"
Khuyết điểm: "No boarding zone number called in economy"

Khuyết điểm: "The business lounge in honolulu"

Ưu: "Service is Stellar"
Khuyết điểm: "Business class seats were a bit old"

Ưu: "Aircraft menu and service"
Khuyết điểm: "Aircraft seat pitch"

Ưu: "Excellent"
Khuyết điểm: "N/a"

Ưu: "Don't cheap out on your flights to Japan because this ANA flight from New York/JFK to Haneda was the correct way to go. Japanese-style hospitality, respect and quality of service (which is beyond the heavens) shows from check-in to landing (and even post-landing.) The in-flight meals, inspired by Japanese recipes of the Japanese destination or origin, were finely made - that goes even for Economy Class. When there was a delay that was ultimately out of their control, they made things right with post-landing arrangements. Never take any other country's airline when flying into Japan - always always ALWAYS take ANA whenever you can. (Avoid codeshares, too!!)"
Khuyết điểm: "There was nothing I disliked."

Khuyết điểm: "https://twitter.com/devanshsoni10/status/940564856142311424"

Ưu: "Seating was comfortable, staff were very attentive and obliging, offered tea, coffee water etc frequently. Blankets were also on offer. No comments to make in food or entertainment as not on offer ( as a domestic flight would not expect them)."

Ưu: "Good service"

Ưu: "short flight ready to get home"
Khuyết điểm: "n/a"

Ưu: "They came around often to see if we needed water or anything. Food was good."
Khuyết điểm: "Tray is too small and not able to use the entertainment system because it is too short for a tall person. I would be staring down the entire time."

Ưu: "Very comfortable plane and excellent service."

Ưu: "Crew was professional and charming"
Khuyết điểm: "Nothing really, one of the best short haul flights in the world"

Khuyết điểm: "Missed my flight over a misscommunication on getting to the airport. Thete was not sufficient time to arrive more than an hour early due to the fact Gimpo airport opens at 6am and the flight was at 7:45. When I arrived I was not allowed to check in or board and no one wanted to help me find out what to do. They suggested I call my ticketing agent. Thankfully they were helpful but they mentioned the ANA SHOULD have helped me find the next available flight but the representative kept repeating it was not her job. Finally she looked and said there were no available flights and tried to push me to buy another ticket through another company. My ticketing agent helped after she heard what happened and rebooked my flight for the next day. Hopefully everything goes smoothly but ANA staff at Gimpo were a bit of a nightmare to deal with"

Ưu: "Service"
Khuyết điểm: "Ordered Fruit Meal. It did not have a variety."

Ưu: "The crew was very efficient and the food was also good"
Khuyết điểm: "You should add some veg dishes"

Ưu: "All the Japanese food are delicious! The crew are polite and nice"
Khuyết điểm: "I suppose, not enough variety of American movie. In my opinion"

Ưu: "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."

Ưu: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."

Ưu: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."

Khuyết điểm: "Nothing, everything was as expected"

Ưu: "I slept most of the way home so didn`t use the entertainment."

Ưu: "I liked the Service and all. Airline offered me a wheel chair since it was on a record from last flight. They escort me to the plane.and plane to my daughter at the other end."
Khuyết điểm: "Nothing"

Khuyết điểm: "United did not allocate to code share flight on correct date. I was rufused to be on the board at the ticket counter and ANA code share company ask to call to united 1-800 #. I missed the flight and ended up buying one way ticket from other air line with my own expense."

Ưu: "As long as I didn't fly on united"

Ưu: "Attendants are helpful and polite. There is actually leg room in economy section. And they were on time on all 4 legs we flew with them."

Ưu: "Was able to request a gluten-free meal for the flight"
Khuyết điểm: "Nothing"

Khuyết điểm: "kayak should let you know when buying the ticket that the first portion of the flight codeshare with united express doesn't cover a second bag I called ANA they said i could bring two so I did but I was charged 100 dollars for it even though it was an international flight with ANA also united express shattered the outside of one of my checked bags so I paid 100 dollars to get a 50 dollar suitcase BROKEN UNITED won't respond to my inquiries. I am very disappointed."

Ưu: "Best service ever provided by an airline"

Khuyết điểm: "There was turbulence at the beginning of the flight so we couldn't get the snack that we ordered. When the turbulence died down, the flight attendants did not bother to complete the food service for snacks or drinks ordered. I had to get up and ask twice. They were not present much at all in BUSINESS CLASS. So that's why I rated the experience as poor. The international food choices are poor. They do not taste good. I think I have to stop flying ANA. Kisha"

Ưu: "I liked the friendly staff, the movie selection was also great!"
Khuyết điểm: "The food wasn't great and they fed us as soon as we boarded and right before we landed. There was about 8 hours in between and we were starving!"

Ưu: "I like the whole experience overall I would definitely Fly ANA again"
Khuyết điểm: "I like the whole experience overall"

Ưu: "The staff was so kind and quick to make everyone feel so comfortable. And the plane itself was already super roomy, so time flew as I spared the skies like I was back home in my living room."

Khuyết điểm: "I booked my meal while booking my tickets, but still I didn't get the food. They told me that they don't have any information about my meal.. I paid so much money for tickets and they are saying they don't have meal . When I talked to ground staff about this they also said the same thing and when I asked them what about my next flight meals they said that will let me know at the the time of boarding that they can provide me with food or not. Hell it was so disgusting that you guys will tell me at the time of boarding that you are going to let me know whether you are going to give me food or not.. And they know that I am not alone I was traveling with my 5 year old son also. They are really hopeless. I am really disappointed"

Ưu: "best airline"
Khuyết điểm: "when its best there is no comment"

Ưu: "Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks."

Ưu: "attentive crew. comfortable seating. good food options"

Ưu: "Best crew we’ve ever had."
Khuyết điểm: "Qatar website needs work"

Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"

Ưu: "Crew were amazing, superb."
Khuyết điểm: "Food verity, seat comfort ability, wider range of entertainment."

Ưu: "Response is the same as above"

Ưu: "Crew is good. Flight got delayed"
Khuyết điểm: "Food is good."

Ưu: "Staff are very polite and helpful (ground staff and in the air)."
Khuyết điểm: "The food was hit and miss. Some of it was good and some of it used ketchup as a sauce. The economy seats have been stripped down to budget airline level padding and the rows seem have been been jammed in a little closer."

Ưu: "The A330, despite being an old plane, had really good recline."
Khuyết điểm: "The entertainment was very outdated."

Ưu: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."

Khuyết điểm: "Very uncomfortable seats in business class, almost no recline."

Ưu: "Staff"
Khuyết điểm: "Nothing for kids. First time i have seen that no toys for kids. No tv and entertaiment for adults"

Ưu: "On time. No problems"

Ưu: "Excellent"

Khuyết điểm: "The 14 hour flight lacked wifi access and there was no sense of importance to investigate by the crew. In an era when downtime is utilized to stay ahead of work, strong wifi is one of the most crucial requirements for me to elect an airline. Even if all else is good, poor wifi is a deal killer."

Ưu: "Food was good"
Khuyết điểm: "The flight took off late more than an hour"

Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."

Ưu: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Khuyết điểm: "Short transit time"

Ưu: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."

Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"

Ưu: "The hospitality of this airliners is unprecedented"
Khuyết điểm: "Nothing. Although the flight was delayed, we made up the time inflight. And the hospitality as 5 star."

Ưu: "The insight service was good. Kind and welcoming attitude of the stewards are appreciated. There was no guile but genuine"
Khuyết điểm: "Answers from the staff was felt by me from the time I checked in Dallas to Bangalore and back.I will travel again by Qatar airways only. Please buy the air India inc ."

Ưu: "Good service best price, good food comfort I think is best airlines in word in my opinion"

Ưu: "Excellent flight attendant service. Some of the best airline food in the world."

Ưu: "Best host staff"

Ưu: "Individual service, happy and natural looking crew, comfort and company aim."

Ưu: "Staff worked fast to feed and water everyone."

Ưu: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"

Ưu: "Hindu meal only be vegetarian"
Khuyết điểm: "All is good"

Khuyết điểm: "They drop you at the airport for 16-17 hours Airport hotel costs around 350$/night No entry visa for layovers exceeds 8 hours as they announced The answer they gave No entry visas because you bought a discounted ticket!!"

Ưu: "Everything"
Khuyết điểm: "nothing"

Ưu: "Very friendly crew. Plenty of food and options. Always coming by with snacks, or towels, or drinks."
Khuyết điểm: "Seat width is always an issue in economy, but nothing unexpected."

Khuyết điểm: "I will never ever fly Qatar airlines again. The boarding for this flight in Doha was horrendous. I and a random group of passengers were made to wait with no explanation AFTER our electronics were already cleared to go through yet another security check. They said we were selected for screening but all the other people they took before us were screened the exact same way. It was stressful and traumatizing to stand for 45 minutes with no clear explanation. The crew were clearly new at their job or ill trained. On top of that they consistently ran out of food they were serving and was forced to take the vegetarian option when it's not what I wanted. I could not wait to leave Doha and exit Qatar airways. I hated my experience traveling with Qatar. It was stressful and traumatic. I want a full refund. I will also be advising all my friends to never fly Qatar. It was the WORST!"

Ưu: "free flowing wine and beer --- unlike previous flight on QA when the actual supervisor of the staff did not allow a proper stipend of the red wine --- also I witnessed her incivility to another passenger which was appalling -- the crew on this flight deserve to be commended"
Khuyết điểm: "nothing on the actual flight --- but i felt we had been promised overnight hotel stay since the layover was 8 hours and 55 minutes --- if was not granted in spited of 2 eMails and promise at the time of booking"

Khuyết điểm: "in flight entertainment interface can be improved to be more user friendly."

Khuyết điểm: "I was charged a insanly high fee for my luggage that was almost twice the price of my original flight ticket purchase. the agent offered no resolution for the confusion in their web descriptions for baggage allowance. This must happen to customers frequently because the wording is not clear. i was very upset and due to this i will NOT fly this airline again. i was charged the price of a first call flight in total for economy service. NOT GOOD"

Ưu: "Good service, plenty of entertainment options, modern aircraft."

Ưu: "no time now"
Khuyết điểm: "no time now"

Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."

Ưu: "Excellent customer service, smooth boarding, good food."
Khuyết điểm: ""Enhanced" screening at Doha airport not only was more invasive but also held up passengers until end of boarding."

Ưu: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Khuyết điểm: "Nothing"

Ưu: "Good staff and service"
Khuyết điểm: "Require more leg room"

Ưu: "Seat and space"
Khuyết điểm: "Food was pathetic."

Khuyết điểm: "Steep decline in food quality"

Khuyết điểm: "You do a sorry job of keeping couples in seated side by side my wife of 3 days wasn't even in the same row and there were at least three other couples that were done the same way y'all need to pay closer attention to the people that are buying your tickets"

Ưu: "Easy flight. Great food. Friendly crew."
Khuyết điểm: "Flight was late."

Ưu: "Nothing"
Khuyết điểm: "The codt of the ticket has been deducted twice from my account. So I paid double of the price. Please thankfully correct this mistake to continue using your services. Regards"

Ưu: "Captain gave us good updates on delay."

Ưu: "Everything. No issues."
Khuyết điểm: "Nothing"

Khuyết điểm: "The airline changed my seats after giving me boarding passes and I had to pay to get better seats. That is no t acceptable"

Ưu: "Service is amazing. Food is even tasty did airline food. Staff is super polite and courteous."
Khuyết điểm: "Economy seats are less than desirable. I’m alarmist positive I booked premium economy in kayak. Never checked my booking and notice economy later. Could have gotten the same price for premium economy elsewhere. Super pissed"

Ưu: "Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag."
Khuyết điểm: "For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt."

Khuyết điểm: "Dear Sir or Madam: My two colleagues and I bought our tickets from BWI to Geneva, via London Heathrow, through Kayak as I have many times in the past. However, the Kiwi.com travel agency did not flag that the ticket from BWI to London Heathrow allowed for one piece of checked luggage, but the ticket from London Heathrow onwards to Geneva did not allow for any checked luggage. Also astonishingly, we had to pass through Customs, reclaim our checked suitcases from the baggage carousel, and check in again through Customs to board the onward flight, both coming and going through London Heathrow. In addition to the extraordinary inconvenience that we could neither transit at London Heathrow to our connecting flight without going through Customs twice and that we could not check our luggage through to our final destination, we also had to foot a higher baggage charge to allow for checking in our suitcases, now that we had arrived in London Heathrow only to discover this that our onward ticket did not cover one piece of checked luggage. Had we known that the seemingly better price posted by Kiwi.com on Kayak’s comparative offerings came at such a high price of inconvenience and additional expense for the luggage, we would have taken our business elsewhere. It was deceptive of Kiwi.com to engage in such practices, even if it disclosed these conditions in fine print (for no one would expect, nor have I ever seen previously in the hundreds of flights I have taken as a Million Miler on United), without flagging this. And similarly, it was irresponsible of Kayak.com to allow this “apples with oranges” comparison on its website. I’m making three more international trips in December, but I’m inclined not to use either Kayak.com and most certainly not Kiwi.com for future airline ticket purchases."

Khuyết điểm: "way too crowded"

Khuyết điểm: "Sat near the back. Pre dinner drinks ran out before they got to us. When they came back with more, they skipped us by starting further back. We brought that to their attention and got our drinks, but they never offered drinks again."

Ưu: "Great service Yummy meals Free movies to watch Comfortable seats with pillow and blanket"
Khuyết điểm: "The person in front of my husband pushed his seat all the way back which made my husband's seat area feel really cramped and difficult to get out of the row."

Ưu: "I liked that the flight was not full, therefore allowing additional room."
Khuyết điểm: "However food choices and seat room was quite poor. By the time food service was midplane. There was only one food option."

Ưu: "One aspect that was greatly appreciated was when the cabin head came over the speaker and asked everyone to please return their seat to the up right position so that everyone could enjoy their meal. When you sit in the main cabin, it's incredibly frustrating to have the person in from of you recline their seat. There is little room, and for the most part everyone is pretty selfish about that."
Khuyết điểm: "The cabin crew got a little snippy. Understandable. It is a long flight."

Ưu: "The return BA flight was head and shoulders over the outgoing AA flight. You had new, comfortable, working equipment (the 787 is great). The AA plane basically was awful, old, cramp, entertainment equipment wasn't working and when it did it was the old style shared monitor. The BA crew was super and approachable. The Food was great for airplane food. I would fly BA anytime."
Khuyết điểm: "No real issues."

Ưu: "Flight crew was amazing! And also appreciated the envelope for the lose change going to charity"
Khuyết điểm: "Lost two suitcases!!! How!!????? There should be a way to track the bags like the airline apps have."

Ưu: "Nothing"
Khuyết điểm: "I can't remember a more cramped and uncomfortable flight. Missed connection on way Paris and we arrived 6 hours late. It took British airways 3 days to get our lost luggage to us. Delayed on way back, adding 4 hours to our trip because the first plane was not "serviceable" and they had to get a replacement. They arbitrarily decide who has to much carry on luggage and force you to check it last minute at the gate while letting others with same size bags take them on the plane. Certainly no better than bargain flights and possibly worse. Why pay extra? No more British Airways for us."

Ưu: "On time - good service great entertainment"
Khuyết điểm: "All good"

Khuyết điểm: "Lost my seat assignment, got middle seat"

Ưu: "Ice cream"
Khuyết điểm: "Seat too cramped"

Ưu: "Crew was bery good and entertainment package helped passed the time"
Khuyết điểm: "Economy seats too small and no leg room. Dinner was a disappointment even for airline food."

Ưu: "The flight from London to BWI is convenient for people who live in PG County"
Khuyết điểm: "The food and environment on the flight are boring"

Ưu: "Quick boarding"
Khuyết điểm: "Service was poor, flight attendants were rude."

Ưu: "Overall, I had a very good experience."
Khuyết điểm: "It would have been nice to have more leg room. When the passenger in front of me put her seat back I was stuffed like a canned sardine. Luckily, the plane was not full so we were able to spread out a bit."

Ưu: "Crew were extremely kind and professional. Snacks were plentiful."
Khuyết điểm: "Lavatories were atrocious. There was splatter and stickiness all over the lavatory even before take off. Was quite gross and dangerous in terms of public health. Especially in a dangerous flu epidemic season."

Ưu: "Very rapid flight. Landed far before scheduled arrival(at least 25 minutes). Checked baggage was delivered before schedule arrival time. Crew was pleasant/helpful."
Khuyết điểm: "Flight was changed from what was originally scheduled and purchased. I was informed of the change after the purchase before traveling. Thus I had 4 1/2 hours between flights."

Ưu: "Boarding was seamless and straightforward"
Khuyết điểm: "Crew - Mostly men that looked like they hated their jobs. They were mostly unfriendly, and getting any of them to crack a smile was like pulling teeth."

Ưu: "Comfort."
Khuyết điểm: "On arrival to Heathrow we sat on the tarmac for an hour and a half as apparently there was not enough staff to connect the plane to the gate.The computers to tell us where our connecting flights were, were down so they could not tell us which gate to go to. When we finally disembarked, I was not allowed to my gate despite it being in the same terminal and having 40 mins to go.I was directed to a BA desk to get another flight. After 15mins waiting here the staff were rude and announced they would be closing. I finally was directed to departures to be told the only option was the same time tomorrow. Terrible journey!"

Khuyết điểm: "I really couldn't move with the two fat pigs seated next to me as I had a window seat."

Khuyết điểm: "Cancelled the flight with no explanation. This is the second time in a row my return flight to BWI from LHR has been cancelled."

Ưu: "I like the friendliness of the flight crew. They were efficient and very helpful. The food was very good."
Khuyết điểm: "There wasn't much space for your legs or tray if the person in front leaned their seat back."

Ưu: "The seats"
Khuyết điểm: "One crew member did not care for us at all. Did not bring the water and coffy we asked."

Ưu: "I liked that the plane landed and I survived."
Khuyết điểm: "The online check-in didn't work, the phone customer service only answered after a 20 min hold and was unhelpful, the seats were so close that the seat in front of me hit me in the head when the woman sitting in it reclined, and the gate attendant was rude. People taking this flight and expecting to do work or watch the in-flight entertainment shouldn't. There is not enough space to use your laptop and when the person in front of you reclines while you are trying to read, not only won't you be able to read but you won't be able to watch a movie either (unless you are very short) since the screen is tilted accordingly."

Khuyết điểm: "Online checkin wasn't working and the flight was oversold... After running through Heathrow after a delayed connection, we were told 5 min before the flight was scheduled to take off that it would be delayed. The coach seats were some of the smallest I've ever experienced (I fly 2x a month on average). The crew broke wheels off both of our roller bags."

Ưu: "Overall, the food, cabin crew, entertainment, and the air travel were excellent."
Khuyết điểm: "The landing at BWI was a little scary."

Ưu: "All but one of the FAs were amazing. Very kind and patient with the kids on the plane. The plane was also very quiet and comfortable."
Khuyết điểm: "The food was super greasy and not good. My daughter wouldn't even eat her Mac and cheese. The overhead voice is very quiet and hard to hear. I didn't hear most of anything that was said other than the safety briefing."

Ưu: "Nothing much"
Khuyết điểm: "Flight delayed - wish the give us updates periodically Warm, aircon not strong for a hot day Young crew is a guy who does not seem to be a customer service oriented person"

Ưu: "Accomodating to children on board. Empty seat next to us. Friendly crew."

Khuyết điểm: "flight was cancelled and they abandoned us"

Ưu: "Boarding and in flight service was good."
Khuyết điểm: "Getting late."

Ưu: "It was quick."
Khuyết điểm: "The EMB140/145 is just a bit too confining for me... I don't normally suffer claustrophobia on flights, but I seriously almost stepped off the plane immediately after stepping on, given the low ceiling, and confining nature of the plane. If it had been a full flight, I'm not sure I would have made it without a full blown panic attack of claustrophobia."

Ưu: "Loved everything but the inflight entertainment."
Khuyết điểm: "My inflight entertainment system was "flakey". The sound would go on and off. I could not hear the movie, most of the time. The flight attendant gave me a second set of ear phones, but clearly it was the unit of my seat that was broken or intermittently functioning. It made for a very long flight as it was daytime and I could not sleep with the passenger group so active. Ironically, on the BA flight over the book I was listening to on the entertainment system would stop and then now resume where it left off so I had al lot of trouble listening to that one, too. I am not a complainer and the crew was busy with the daily flight activities. I would not rank the over all enjoyment of this flight very highly as that is a long time to be bored. Unfortunately this was my first round trip to London with British Air and I have to say that it did not compare well to the several flights I have has on Virgin Atlantic. My travel mate made the reservations with BA when I had researched and selected VA. I think in the future I would go back to traveling on VA."

Ưu: "Helpful staff nice attitudes, Boarding was excellent, as I needed special help. ditto on arrival."
Khuyết điểm: "Seats are too hard on the human back!"

Khuyết điểm: "I really wish there was drink service that was not for purchase. It really puts a bad taste in my mouth, like the airline is trying to ring as many dollars out of us as they can."

Ưu: "The food was quite good."
Khuyết điểm: "The seat selection process is extortion. After paying thousands of dollars for upgrades, I still couldn't get a seat next to my spouse. Customer service didn't care, crew didn't care, but we cared. We also has to bus out to the plane practically in another city, then sat on the tarmac for 1.5 hours."

Ưu: "My flight going to the UK was rough, but the flight home was as solid as being on the ground. This is my third round trip with BA and while the trip home last year I experienced poor customer service from the flight attendant assigned to our side of the plane, both my inbound and home bound flight crews, this time were exemplary. Very kind and caring. The pasta was very good."
Khuyết điểm: "The single Halloween size kit-kat bar that we were given as a snack. Was so small that I naturally believed that we could take more than one. I was politely told that the singe 3.5inch twin wafers were all that we were allowed per person. We have a candy jar, in our office and with the extra supply in the supply closet, we would have been able to give everyone at least two. So, my recommendation is if you are flying transatlantic, to stock up at Heathrow for extra food. Also, the seats were very very small. I was lucky and the plane was not sold out, so both flights my seat mate and myself were able to put a seat between each other. I found myself reasoning that for the price of the flight I was paying for transport to England not for comfort."

Ưu: "Crew on BA0229 was terrific and attentive the entire flight."

Ưu: "The on-board entertainment system is great."
Khuyết điểm: "Flight attendants were speedy and sometimes only perfunctorily polite. One continued to pour coffee during extreme turbulence and poured it all over my knee. He wasn't even aware of it, though I shouted from the burn. When I told another what had happened, he only responded, "Okay." Tray slide all over the tray tables because there's no traction. In turbulence the problem was compounded."

Ưu: "On time takeoff and landing. Assistance was great and the crew was polite and friendly."
Khuyết điểm: "Cramped seating. There really are people who should be required to purchase two seats. Suggest a section for parents too stupid to know how to control their children."

Khuyết điểm: "we were in the back of the plane and by the time the dinner got to our row we had no choice- no chicken and only a pasta/cheese dish and I am dairy intolerant! No other choices were offered- not even a snack!"

Ưu: "The flight staff gave great and courteous service"
Khuyết điểm: "My flight partner and I were separated in our seating! We did finally talked to other passengers and got to sit together"

Ưu: "food and drink service in flight entertainment crew was courteous and professional"
Khuyết điểm: "seats were very small for a translant flight no personal air vents in overhead extremely long baggage offload at destination poor customer service options. I called BA while in the UK to discuss a possible flight change, and they were completely useless"

Ưu: "New plane is shiny; entertainment system is an upgrade."
Khuyết điểm: "No bathroom in Economy Plus; the 2-3-2 seating arrangement in E+ is a downgrade from the 2-2-2 of the 767; the windows that don't seem to fully block the sun."

Ưu: "The pilot gave all the information pleasantly. It was easy to find my seat and everyone was compliant with COVID-19 rules/restrictions."
Khuyết điểm: "Boarding process could’ve been a bit quicker. There should be free accessible WiFi for everyone."

Ưu: "Crew amazing!!!"
Khuyết điểm: "Better maybe in giving drinks every once in a while like they use to."

Khuyết điểm: "Flight attendants need to enforce all policies. It makes no sense to enforce a seat being leaned back a 1/2 inch but allow a Face Mask be worn as a Chin Guard through the entire flight instead wearing it properly!"

Khuyết điểm: "Great"

Khuyết điểm: "The seats were tiny! I'm a big woman, but not a huge one and I struggled to get my belt on. Considering how nice their seats are, this is one of the smallest seats I've ever sat in!"

Ưu: "The crew was great and provided a quiet environment for the red eye flight."
Khuyết điểm: "The boarding process needs to be reevaluated. Perhaps the plane should be boarded from the rear to the front or from window to aisle seat. These suggestions would streamline the boarding process."

Ưu: "Nothing"
Khuyết điểm: "Flight was delayed 3 hrs"

Ưu: "Awesome Customer Service"
Khuyết điểm: "Nothing"

Khuyết điểm: "More space."

Ưu: "Easy flight. Free drinks and snacks. Nice crew."
Khuyết điểm: "No individual entertainment. Do not help those that are AA members"

Khuyết điểm: "There was room for my carry on, although they said it was full and cheked it"

Ưu: "The boarding process and its ease"
Khuyết điểm: "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."

Ưu: "?"
Khuyết điểm: "the fact they changed my schedule and had to come in earlier customer service was awful and my luggage came back dirty and the best response was that the belts are dirty and i can expect wear and tear. not only that i had to book myself an earlier trip to pay the standby fee so i can leave the same time my brother left tsa screening had us wait 20 min before we move in the line for the fact no worker was there but one guy and i was the last person to board the plane after almost missing closing gates my expierence was awful and disrespectful"

Khuyết điểm: "Pushy crowd.."

Ưu: "The kind staff made the flight more bearable."
Khuyết điểm: "No personal TV screens to watch movies, which would have been more acceptable if there were plugins at each seat to plug in personal phones/ipads/etc to help maintain battery. BUT THERE WEREN'T. Everyone's phones/ipads died a few hours into the flight and therefore had to stare at the wall for HOURS. I even brought my laptop to get some work done, but without a plugin to keep it charged, it died. In this day and age, for an overseas flight that is 10 hours long, to be this old old without updated features and without plugins, this is unacceptable. Flat out ridiculous. This plane was SO OLD and dingy. Just awful."

Khuyết điểm: "Over 45 mins for bags to get on the belt ? Ridiculous. Won’t fly with AA again"

Ưu: "Teeny little plane but easy (early i think!) boarding process and nice flight attendant."
Khuyết điểm: "We were in quite a long line to take off and when we arrived in bmore there was no one to manage the jet bridge and we sat for a little while. Seems like these issues should be easy to solve - you know when the plane is arriving for over an hour!"

Khuyết điểm: "Same is last."

Ưu: "Amazing and comfortable"
Khuyết điểm: "We left a little late."

Khuyết điểm: "Our departure flight was cancelled several times and we were not given an explanation. Poor communication and customer service."

Khuyết điểm: "Getting canned and put on a flight five hours later. Good job AA"

Ưu: "I was under the weather and she was very very very helpful Mary and all AA flight attendants are great I will fly AA as often as I can because of Mary"

Ưu: "-Efficient Boarding -Great flight attendants -Communicative Pilots (flight time, number in line on runway, etc)"
Khuyết điểm: "Did not dislike anything on this trip."

Ưu: "Got two seats to myself."
Khuyết điểm: "I don't even know who our flight attendants were. Did we have them? Isn't that a requirement?? Guy in seat in front of me was super rude (yes, I know it's not the airline's fault.). Terrible turbulence (again, not AA's fault)."

Ưu: "No problems."
Khuyết điểm: "All was well."

Khuyết điểm: "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."

Ưu: "People were nice"

Ưu: "I like the ease of boarding and the offer of complimentary check-in if the bags. I assume it was because the flight was fully booked. Overall I was pleased."
Khuyết điểm: "The entertainment could be better during the flight. I also don’t remember being offered any snacks during the flights either."

Khuyết điểm: "No carry on bags"

Ưu: "Crew was outstanding"
Khuyết điểm: "Hurried beverage service since arriving early. R"

Ưu: "flight crew on my way to BWI were great!!!"
Khuyết điểm: "american airlines does not care about the privacy of their passengers. even after several calls my information wasn't updated correctly and my flight confirmation was passed along to members who weren't even traveling. there was no in flight entertainment and in order to pick seats together i needed to pay extra (i thought i was flying with american not spirit) apparently the only way i can be helped is writing a letter to customer service which they will review within 10 business days. THANKS american for starting a war in my family and ruining my trip. unfortunate the crew is so awesome but the customer service is mortifying, rude, inconsiderate and completely mechanical. i dont ever intend on flying with them again unless necessary."

Khuyết điểm: "Told me that if I checked my carry on bag at gate, I'd be able to pick bag up from from the gate at the other end. Instead it went to baggage claim with took more than 30 minutes."

Khuyết điểm: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."

Ưu: "New configuration made the flight seem much shorter. Crews attention to detail, flow and timing of service made the flight feel hours shorter than normal."

Ưu: "Good crew"
Khuyết điểm: "Very dark and hard to see entire trip Overhead lights too bright and aimed at odd angle"

Ưu: "the flight attendants were very professional on this flight. the lead attendant was very personable when giving announcements and going through the safety procedures on the public address system. the other two attendants were also very professional in their services as well."
Khuyết điểm: "flight 1920 was almost an hour late with boarding. I am extremely upset because I paid an extra $75.00 on day of to get home earlier but ended up getting home at the same time that I would have on my original flight because the flight was late and I missed my shuttle because 1920 was late boarding. I should be reimbursed SOMETHING for my inconvenience...especially after paying $75.00 extra for an earlier flight."

Ưu: "The plane was new and nice looking"
Khuyết điểm: "The flight was delayed. The crew was rude . Seats were not assigned until boarding NPILWL3B. Of course they give you the worst seats."

Ưu: "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."

Ưu: "the flight was great and comfortable"

Ưu: "Short flight. The crew was nice. The food and entertainment should be Not applicable because it's a short flight - I was not expecting it."
Khuyết điểm: "Boarding was late, very small carry on compartment - maybe because it's a smaller carrier. A lot of people had there carry on placed in a valet service so it took a while for them to get out because they were waiting for their carry ons."

Ưu: "Attentive crew,"

Khuyết điểm: "Only one bathroom in our section was working and by the end of the flight it was very dirty and not flushing well. uncomfortable seating space"

Ưu: "I liked how smooth flight went especially after all the bumpy rides I had been on"
Khuyết điểm: "I didn't like that I wasn't able to sit with the person I purchased my ticket with"

Khuyết điểm: "We sat on the plane for over 2 hours before takeoff. We were offered no competition other than a quick appology from the pilot."

Ưu: "Got me home safe"
Khuyết điểm: "1st: the gate was changed three 20 mins before boarding 2nd: we were in the plane for an hr before actually flying out"

Ưu: "Ease of travel"

Ưu: "Roomy seat, great price"

Khuyết điểm: "No ice in my water."

Ưu: "The crew and the comfort"
Khuyết điểm: "The entertainment"

Khuyết điểm: "We was waiting for one hours and more in the aircraft for departure on LGA and Dallas"