Everything was wonderful!
This is the worst flight experience
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Khuyết điểm: "The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class."
Ưu: "Very pleasant and comfortable flight with QA."
Khuyết điểm: "Nothing"
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "Crew etc excellent"
Khuyết điểm: "In flight WiFi expensive and not reliable"
Ưu: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Khuyết điểm: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Khuyết điểm: "WC size (too small) and location ( way too close to flight staff and food section)"
Khuyết điểm: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"
Ưu: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Khuyết điểm: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Khuyết điểm: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."
Khuyết điểm: "Food is good except Chicken coconut curry"
Ưu: "So many movies to spend flight time with great crew"
Khuyết điểm: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Ưu: "We felt home every thing was comfortable from A to Z- unforgettable trip"
Khuyết điểm: "None"
Khuyết điểm: "Nothing"
Ưu: "air hostess very nice polite five star"
Khuyết điểm: "seat alloted"
Ưu: "The crew were excellent."
Khuyết điểm: "There is nothing I didnt like"
Khuyết điểm: "Bad app don’t trust"
Ưu: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Khuyết điểm: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"
Khuyết điểm: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."
Ưu: "I love the smiley flight attendant , especially for long distance flight. It would make it better trip to have smiley and helpful flight attendant. The meals provided by QA is good. it would be better with more fresh fruit on every meals."
Ưu: "Excellent staff, good service."
Khuyết điểm: "A Long. Trip"
Khuyết điểm: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Ưu: "The in flight entertainment was good"
Khuyết điểm: "Service was not the same, flight attendants were not attentive or very accommodating. There were very rambunctious children on the flight and they did not consider everyone else by asking the parents to calm their children down instead allowed them to run up and down he aisles screaming etc"
Ưu: "My husband and I recently traveled from New York to Bali Indonesia for our honeymoon. We were upgraded to Business for all four of our flight segments. The flight attendants were incredibly friendly and courteous and were actually surprised when we only ordered one drink and one meal at a time! The food was phenomenal, especially for an aircraft meal, and no matter what I was in the mood for, they had it."
Khuyết điểm: "Boarding in New York was not organized. Those traveling with small children or needing assistance were not boarded first, nor were Business and Economy boarding from separate jetways."
Ưu: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Khuyết điểm: "Food was disappointing. No western option despite it being a London bound flight."
Ưu: "attentive crew food was good"
Khuyết điểm: "old entertainment options little space to move about"
Ưu: "Crew was nice. Food was excellent."
Ưu: "Onboard crew"
Khuyết điểm: "Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly."
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ưu: "Their food and crew was good."
Khuyết điểm: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."
Ưu: "Food and crew"
Khuyết điểm: "Lost baggage no one knows anything."
Ưu: "The crew were all lovely + meals were excellent."
Khuyết điểm: "Transit time was too close with my connection"
Ưu: "First flight was okay"
Khuyết điểm: "My return flight then follow on with Qatar airways to Baghdad was cancelled and they didnt tell me that on my first leg i could have stayed longer as i was re directed to a later flight making my total layover 18hrs in Doha i rather have stayed in Philippines that extra 8 hrs"
Khuyết điểm: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
Ưu: "I flew from LAX to Dhaka Dec 18th and had a great experience. Staff was very helpful -- I was given the opportunity to re-arrange my bags, to avoid a baggage fee. Excellent entertainment options. New and comfortable planes."
Khuyết điểm: "Had a bit of a delay getting checked in at LAX, as they only have one counter, and weren't open when I first arrived."
Ưu: "Cabin crew was pleasant and at least smiled."
Khuyết điểm: "Why was it necessary to have to queue to present your boarding pass to get into a sitting area only to have to queue again to actually board the plane? What was the point of having priority access with status with Qatar Airways as an economy passenger to get into the seating area only to have to wait for ALL other passengers to then board ahead of you onto the actual plane especially when they say they allow priority boarding for those with status on the airline?"
Ưu: "The crew was very nice and seemed very accommodating. The flight was on time to leave, or maybe even a few minutes early. The food was very good. Overall it was a very comfortable flight.Oh and the little toiletry bag was a very nice touch. I for sure used the socks in there and the toothbrush was bonus."
Khuyết điểm: "I didn't have any issues on this flight. Everything was great for me."
Khuyết điểm: "price and comfort"
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Ưu: "The entertainment and food was great. The service as well. They are very attentive to any request."
Khuyết điểm: "When it was time to leave Doha, Qatar there was a massive delay which caused us to be late for any upcoming transfer in BKK. That told me that my would be delivered the next day. I am currently trying to figure out whether they have my bags or not."
Khuyết điểm: "Again the menu wasnt good. Also as the plane was smaller the economy was a little claustrophobic"
Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Ưu: "Excellent airline. Great experience. Easy. Professional. Efficient."
Ưu: "I liked very much Qatar airways. Hope to fly again."
Seat is not as wide as it was before corona . Some of screen to are not functioning . Request variety food rather than many type of alcohols .
Ưu: "Amazing crew.comfortable seats"
Ưu: "I liked the food and the supplies given for the long trip, blanket, eye cover, toothbrush, etc."
Khuyết điểm: "More comfortable seats"
Ưu: "I didnt go because the name in ticket was for person i book for him last time and i couldnt change the name with my name"
Ưu: "first time on Emirates and its just so much better than anything else under all points of view"
Khuyết điểm: "vegetarian options"
Ưu: "The food was good. The crew was very accommodating."
Khuyết điểm: ".If the seats recline to just a little bit more"
Ưu: "Great crew and entertainment"
Khuyết điểm: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"
Ưu: "The seat was super comfortable"
Khuyết điểm: "Overall great experience!!"
Ưu: "Professional staff"
Khuyết điểm: "Cramped hot flight. Paid white a bit more than other carriers, as I was under the impression that seating would be comfortable, the food great, and beverage service would be frequent"
Ưu: "The only good thing was the entertainment"
Khuyết điểm: "Everything"
Khuyết điểm: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."
Ưu: "Great service. Very comfortable. Good food."
Khuyết điểm: "N/A"
Khuyết điểm: "Good job!!"
Ưu: "Air vents over seat, excellent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Khuyết điểm: "No foot rest - limited ability to upgrade."
Ưu: "Nothing about thto flight was enjoyable."
Khuyết điểm: "For 14 hours there were screaming babies making for a miserable flight. Cabin crew was extremely slow on all fronts"
Ưu: "Everything as usual"
Khuyết điểm: "Some rude passengers"
Ưu: "Entertainment - excellent"
Khuyết điểm: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."
Ưu: "Spacious for the kid to walk"
Khuyết điểm: "For this flight boarding was smooth as my previous flight was late and an Emirates employee ran us through security and to this flight on time. For the people reading this review who might think my kid would have been messy or cranky on the flight so we were treated this way, that was not the case, she not even cried once or made a mess. Same as my previous flight with crew, Crew were so late in responses, my wife actually walked to their place 2 times to get milk for the baby. Also she was not served food at all when they served breakfast. We requested Hindu meal and I was served hindu meal and she was missed and when they served lunch she was told she has not requested prior to the flight and can only be served a regular meal, which she gladly accepted. Kid was not served any food again, so we gave her solid from our meal. When we requested some food for the baby she was given a banana baby food(Kid did not even eat it). Taste of the food was edible(Not great). Overall do not fly emirates with a kid"
Khuyết điểm: "Terribly long flight. Unclean toilets."
Khuyết điểm: "My entertainment system was not working and the crew wasn’t very helpful about it."
Khuyết điểm: "Boarding was chaotic"
Ưu: "Almost everything!"
Khuyết điểm: "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."
Ưu: "Clarified baggage guidelines should be provided on the eticket. Due to lack of communication and clear documentation, i have paid approx $200 in excess baggage at the time of checkin"
Khuyết điểm: "Baggage policy cimmunication"
Ưu: "I loved everything from the food, the crew, the in flight entertainment."
Khuyết điểm: "I think this is hard to fix which is the comfort level. I was not avale to sleep well as the seats were a bit stiff. But it still one of the better seats I have been on for a long flight."
Ưu: "I liked the cleanliness of the plane, the crew was attentive and friendly"
Khuyết điểm: "I wished they served more water more frequently. The conversation the flight attendants engaged in was distracting and was not conducive for the passengers who were trying to sleep"
Khuyết điểm: "The bus ride took over 10 mins. Why are flights to South Asia and other developing countries not given boarding via the bridge? Horribly long bus ride at DXB for flight to DEL."
Ưu: "The flight didn't feel long at all since I was very comfortable throughout. They offer good on-flight services and an endless list of movies to watch. I give this 9/10."
Ưu: "Good entertainment system and nice staff."
Khuyết điểm: "I have 2 six-hour flights connecting in Dubai. Only one meal on each. Seems pretty stingy."
Ưu: "Second legs entertainment system was brilliant."
Khuyết điểm: "To offer only one meal on a 7 hr flight seemed quite stingy, although the quality was very good."
Khuyết điểm: "Didn't have a good experience in Kenya, not with flight but at the airport. Went through hell. They need to improve on their customer service. I am quite sure I am entitled to bring whatever I want as long as it's legal . But there's lots of corruption and they will mess up your reputation. But at the end of the day they want me to bribe them. I was Really upset."
Khuyết điểm: "I have transit for 18 hours and they did not give me a hotel I had to pay for it because they were saying my ticket is not eligible are you really get disappointed from this"
Ưu: "Great entertainment system. Lots of leg room best airline"
Khuyết điểm: "Late departure but made up time in flight"
Khuyết điểm: "This seemed far different from emirate flights that I'm used to. Over the years their service has decreased but the 1 meal and sub-par snack I got for an 8.5hr flight was poor, likened to a budget airline. This is the second flight recently I've been on that the drinks come so long after the meal you don't even get to enjoy your cola with the meal. The first food cart should have colas if there won't be another cart to come along until 30+ minutes later. I also expected Emirates to provide an eye patch, an 8 hr+ flight in the night time hours in worthy of an eyepatch. Budget airlines do not provide this, but I expected Emirates to. Lastly, I don't think it's necessary to hand out a menu indicating there is something to look forward to when the food is of quite poor standards for Emirates, standard for all other airlines. Maybe the Durban to Dubai route stocks he flights with less experienced crew, this is the impression I got; a much less refined group of people on the plane."
Ưu: "Crew were lovely"
Khuyết điểm: "Insufficient vegan option"
Ưu: "I wish they have feet rest as in Saudi Airlines, to left the feet little pet & it will reflect positively on the back and spinal (more comfort for the back) Everything else was awesome"
Ưu: "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
Khuyết điểm: "Boarding process is the one area that could be improved."
Ưu: "overall I was comfortable. My food was good."
Khuyết điểm: "I had a middle seat on this flight and felt very cramped- by the end of the flight my legs were getting cramps and were twitchy. The boarding process was chaos- everyone gathered around the boarding area and it was impossible to board when the zone was called due to all the people in the way. Also, the food for breakfast was good but nothing great- the dinner on the previous flight was much more appetizing. Having said all that, flying Emirates was still a very pleasant experience."
Ưu: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Khuyết điểm: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."
Ưu: "Excellent experience"
Ưu: "Flight was clean that's pretty much it."
Khuyết điểm: "Medicore service tryed almost all major airlines this was the worst service."
Ưu: "Everything is wonderful"
Khuyết điểm: "Tight Economy Class seats"
Khuyết điểm: "Again the same indifferent attitude by cabin crew towards student gustes and particularly females. I was sick on the fligt despite informing crew no care was taken. I lost one of my check inn bag airline is indifferent. No help or compensation."
Ưu: "Entertainment, Hospitality"
Khuyết điểm: "Seats were not much comfortable. Washrooms should have been cleaned frequently. Free Internet quota should be increased from 100 MB to 500 MB"
Ưu: "There were a lot of different movies to watch. Also, the food was real good."
Ưu: "Everything from check in to arrival"
Khuyết điểm: "Food , if you serve Indian food it should comes with chapati and not bread bun."
They gave me a good seat. Very helpful crew. Friendly. They work well. Very motivated. Good people.
Everything was perfectly fine! The crew members are all polite and generous! The service was first-class! Turkish Airlines is the best of the world!
Ưu: "Great crew, clean bathrooms, second baggage free"
Khuyết điểm: "Hot meals and different drinks available like coke or sparkling water, with payment if necessary ."
Ưu: "Everything was excellent even the landing was as smooth as butter"
Khuyết điểm: "A free upgrade to a business class seat :("
Khuyết điểm: "Boarding process should be further protective of priority and business class passengers-boarding experience was somewhat chaotic with economy passengers blocking way for priority boarders"
Khuyết điểm: "No entertainment. New airport in Instanbul not efficient. 30 minutes everytime of taxi after landing and before take off. Flight as usual 40 minutes in delay."
Ưu: "Very comfortable overall"
Khuyết điểm: "Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care."
Ưu: "As usual traveling with THY was perfect, all was OK. But pls when I buy THY tickets, it is mean that I want to travel with THY not with Anadolojet. Flight with Anadolojet Istanbul-Izmir was awful. The rest of the journey was awesome. Many thanks."
Khuyết điểm: "In stead of Anadklujet could be THY :))"
Khuyết điểm: "Sit in the plane too tight"
Ưu: "Flight was badly delayed and they changed the gates 3 times with no proper announcements. As a result connecting in Istanbul after 23 hours flight from LAX I missed my flight to Baku. I was made to pay EUR 651 one way at THY transfer desk for another flight which was also delayed."
Khuyết điểm: "For THY being more professional, taking responsibility for their mistakes and not punishing their customers for THY carelessness. As I understand this situations happen all the time."
Khuyết điểm: "Food"
Ưu: "Crew was very good and seat in long trip was comfortable"
Khuyết điểm: "Boarding in first leg needs more organization"
Ưu: "My seat didnt recline so i wasnt feeling comfortable"
Khuyết điểm: "Everything"
Khuyết điểm: "Smallest leg room I have ever seen"
Khuyết điểm: "Boarding was disorganized."
Ưu: "Again the service was amazing and great food in a 2 hr flight"
Ưu: "see previous review"
Khuyết điểm: "see previous review"
Ưu: "I’ve flown Many airlines in the past but my experience with Turkish airlines was wonderful. The only bad thing was that there was a lot of turbulence. The staff were super helpful, every time you asked for something they provided quickly. The seats were spacious. Great flight entertainment tons of movies to choose from. Food was yummy. Will defenitly fly with Turkish air in the future."
Ưu: "Excellent staff, everything very clean, smooth flight, good movies."
Khuyết điểm: "The seats in Economy are too close together. A few more inches would make things better. The food was okay, some parts good, others so-so"
Ưu: "we ware attisefy for are first time in bisness clas"
Ưu: "Fantastic onboard entertainment. Lots of current movies and tv shows to watch. Music was available, too. Even a camera under the plane to see what you’re flying over...usually clouds. USB charging, big screens in the headrests, games, remote control with keyboard and game controller, network cable for laptops without Wi-Fi even. The had pillows and blankets on every seat when we arrived and handed out hot towels before the first meal. They also provided a kit with eye mask, toothbrush, cologne, and slippers. Far better than we expected."
Khuyết điểm: "We were subjected to at least five security checks after our transfer in Istanbul. At the gate they checked our passports and boarding passes five times before boarding, every carry on bag was searched and every person was patted down. We even watched while one man held up his baby for a guard to pat the baby down! This was all after the security we’d received to get to our gate. So, if you left the gate to use the bathroom, you had to go through all the checks again."
Khuyết điểm: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."
Khuyết điểm: "seats a bit tight"
Ưu: "The foood and service from flight staff were great! Definitely made my 13 hr trip comfortable"
Khuyết điểm: "The cabin got a little warm at times ! The movie selection wasn't the best"
Ưu: "Baku airport stunning. Better dessert. Helpful crew. Perfectly on time."
Khuyết điểm: "Salad lame. Istanbul airport needs upgrade. Gate change twice in 2 hrs, no good announcement system. Baku airport baggage carousel not up to the standard of the Terminal glory."
Ưu: "Planes are clean, crew are remarkable professional and attentive. Entertainment center is comprehensive"
Ưu: "Excellent Service & On time Schedule"
Ưu: "They run a quality airline, inexpensive and a lot of direct flights to a lot of locations."
Khuyết điểm: "This flight was a terrible experience and the longest day of my life!! That having been said, Turkish airlines had little control over most of it. I could tell the staff was just as tired of the long day as I was, but they held it together and performed adequately. I thought we were all going to die on the landing! I don't know what happened, but I was waiting any moment for the 777 to just roll and go up in flames! It took 1 hour and a half to get our checked bags. Don't know if there is a way to speed that up, but it was the icing on the cake after having spent 16 hours on the plane."
Ưu: "Everything was great. All staff were very pleasant and attentive. Really liked their customer service."
Khuyết điểm: "The chairs in economy line were uncomfortable after a couple of hours. It was really hard to sleep."
Ưu: "The food on Turkish is excellent, and it seems they come through every hour to offer water, coffee or tea between meals. The entertainment is also the best system, with the most options I have seen on any airline. And the seats are much more comfortable than most planes- the headrests bend so much, you can actually sleep without your head rolling off the headrest!"
Ưu: "The food was delicious."
Khuyết điểm: "The wait times were ridiculous and always off schedule. From the beginning of the trio to the end of the trio there was consitency in going off schedule and being forced to stand in lines for hours. I would not fly Turkish again."
Khuyết điểm: "The security check at the Istanbul gate is haphazard and not to0 professional"
Ưu: "I like everything about my flight. The cabin crew are true professionals and were very helpful to me."
Khuyết điểm: "I really cannot think of anything that I didn't like."
Khuyết điểm: "So far, it has been a horrendous experience with Turkish Airlines. Airlines don't know how to handle uncertain situation, whole system collapses. Total disaster!!!!"
Ưu: "For a short flight, it was good. The seats were a bit bigger, and the crew was nicer. The food was ok."
Khuyết điểm: "Again some attitude from flight attendants. The food is average but again subpar compared to previous flights with Turkish Airlines."
Ưu: "Timing, schedule is well arranged. Staffs are helpful"
Khuyết điểm: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Ưu: "Entertainment options"
Khuyết điểm: "There was no food for me and my wife. I don't eat Beaf or Fish and wife is a pure vegetarian. We placed our special order during booking but were told that we had to inform the airline 1 day before to make special order booking. Leg space is very less in flights."
Ưu: "Entertainment options are good. Flight timings and boarding was generally very good."
Khuyết điểm: "The foot rest in economy class is really uncomfortable for people over 5'10'' in height as it means we have less legroom, even if it is folded up, and can be uncomfortable to press against. Food is too much the same across all Turkish Airlines flights. I took 6 flights with Turkish Airlines in 1 week and got cheese sandwiches in every flight!"
Ưu: "Great service; lots of food,drinks,considering the short duration of the flight as well as headphones,blanket and a pillow"
Khuyết điểm: "gerat flight,no complaints."
Ưu: "Friendly staffed"
Khuyết điểm: "Not the seats I reserved"
Ưu: "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"
Ưu: "Friendly smiling faces, smooth boarding, clean and fresh seats, excellent in-flight entertainment, delicious food and timeliness of flight. THY is always on the top!"
Khuyết điểm: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Ưu: "This was our first time with Turkish Airlines. I love that an inexpensive flight gave such wonderful service. My favorite thing is that they treat children well. We will definitely use again."
Ưu: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
Ưu: "The food they serve is really good. The touch screen pad for the video selection was easy to use."
Khuyết điểm: "N/A"
Ưu: "I liked everything, from check in to the end of my trip!"
Khuyết điểm: "Nothing to dislike!"
Ưu: "The overall experience was very good. We had a 19 hour lay-over, pleasantly spent in a new, very comfortable hotel to which we were shuttled and from which we were returned to the airport the next morning -- hotel/shuttle comped, as was the impressive breakfast at the hotel. We will definitely fly TurkishAir again. The staff was excellent and the in-flight entertainment system was wonderful."
Khuyết điểm: "The cabin was very warm during the flight. No personal air vents to help cool down. That is my only small complaint."
Delayed flight, all passengers were made to wait for 40 minutes in a small pre boarding area without regard for social distancing, no one to organise boarding as a result of which there was a rush for boarding once the gates were open
Khuyết điểm: "Entertaintmebt was poor, and quality of screen was bad"
Ưu: "Reasonable comfortable"
Khuyết điểm: "Wider seating would be great"
Ưu: "crew was decent"
Khuyết điểm: "everything"
Khuyết điểm: "Boarding was chaotic. In seat entertainment had great selection, but dated screens."
Khuyết điểm: "Respect human and fix the air conditioning"
Ưu: "Only cleanilyness inside the plane"
Khuyết điểm: "Customer service at the checkin at the airport and also the service by the flight attendant inside the plane"
Ưu: "That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews...."
Khuyết điểm: "Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad."
Ưu: "Newer aircraft. Fantastic service"
Khuyết điểm: "More cabin staff only 3 attendants for a packed flight Long wait for another plane to land so people could get on Late landing Generally uncomfortable due to full plane and inconsiderate people May not use again"
Ưu: "Crew and food"
Khuyết điểm: "Entertainment"
Ưu: "I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable."
Khuyết điểm: "Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible."
Ưu: "Good news, the checking in process was so delayed as there were so many people, they made sure all who checked in, got on the plane, no hitches on the lugguages either. I got my lugguage in Singapore."
Khuyết điểm: "JFK to Singapore through Abu Dhabi. The checking in process at JFK was a mess, it was a full flight. There were many people, trying checking in. Two lines, (1) checking in. (2) checked in, dropping off bags. Some of us who had checked in online was trying to drop off bags only. After waiting 1.5 hours, this line isn't moving at all, while the checking in line was moving. Tried telling the gentlemen in charge who worked there that the checked in line dropping off bagguage was not moving, he didn't really care, they made all kinds of excuses saying other people were waiting, so they were completely clueless as to what was going on. I have never experienced this ever and I fly massively each year. First and last time in Etihad. JFK to Abu Dhabi is a good 13 hour flight. NO SNACKS. SG/BA, or any other airline really has nice sandwishes, ramen, chocolate, cookies, chips. Etihad has NOTHING. Not that I snack but still with a 13 to 14 hour flight, airlines should have something to eat during long flights. Really. Etihad who brands and advertises brilliantly, was extremely disppointing to actually be on the flight."
Ưu: "Both planes had USB ports for charging phones. Food was better this time."
Khuyết điểm: "Space for seats not enough at all. I know its economy but still...It was very expensive to pay extra to get the extra leg room for Abu Dhabi to Washington flight."
Ưu: "Both planes had USB ports for charging phones. Food was better this time."
Khuyết điểm: "Space for seats not enough at all. I know its economy but still...It was very expensive to pay extra to get the extra leg room for Abu Dhabi to Washington flight."
Ưu: "Incredible crew. Outstanding service."
Khuyết điểm: "Business class layout was not great. Interior layout needs refurbishment!"
Ưu: "The air hostess was very helpful .I had a problem with my seat and she arranged for a seat where I was and remained comfortable throughout my flight to Washington. Love"
Khuyết điểm: "The food. I had asked for a Hindu meal. It seemed I got a diabetic meal which was devoid of taste. It should have been normal. I think Etihad misunderstood Hindu meal with Jain food,where they don't use spices,onions,garlic etc."
Ưu: "great plane, comfort, crew"
Khuyết điểm: "Food and entertainment"
Khuyết điểm: "Not happy with Etihad Checkin counter desk at Ho Chi Minh Airport. The person at the baggage drop off desk wasn't helphul at all. Being ignored for 30 minutes. I believe that this person needs to be trained in order to know who needs to be helped first as he worked at that particular counter for people who already Checkin online."
Khuyết điểm: "food was bad in taste ,they present us just like give to baggers there was no serving in trays .pictures show in add. are all falls we did not get that kind of food in our whole trip . for exps .in dinner they serve 2 small buns filled with 2 leave of spinch 1 bean barito 1small piece of chocolate for desert. for breakfast was lentel,with mashed patatos.when I asked for somthing else.reply was we do not have anything else.so i did not have anything in my 15 houre flight."
Ưu: "Timing was maintained"
Khuyết điểm: "Food"
Ưu: "Entertainment on flight was good. Very comfortable seating and courteous crew. Food was above average with not much variety."
Khuyết điểm: "In-flight WIFI was very slow and felt a bit expensive. Boarding was a bit unorganized, but OK. Flight arrived a bit late and took-off 3 hrs late than the estimated take-off time and there was nothing offered in-flight during this time apart from water, which was a very bad experience."
Ưu: "I'd never flown Etihad before and had a 13 hour flight followed by a 5 hour flight with them so I went in with fingers crossed for a good experience. My flight from JFK to Abu Dhabi was on an A380 and it was a spectacular plane. The crew was amazing the entertainment selection was great, the bathrooms were clean - it was a great experience."
Khuyết điểm: "I have no complaints other than it would have been nice to be able to go online and have a look at my seating & have the option to change my seat. Fortunately I didn't need to change my seat but it would be nice to have the option to at least look."
Khuyết điểm: "Food"
Ưu: "The flight was very quiet so I was able to lie down and get a good rest - I know this isn’t possible on every flight but it made the long flight a lot more comfortable. All of the crew members were very friendly and attentive. The food was really good and tasty (lamb curry I think it was) - best plane food that I’ve ever had. Good choice of new movies too."
Khuyết điểm: "N/A"
Khuyết điểm: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."
Khuyết điểm: "Food service needs to be faster due to length of flight."
Khuyết điểm: "Food was bland and weird combinations. Give a chapati or rice with curry."
Ưu: "Timing were good"
Khuyết điểm: "Crew UPLESENT AND UPSET TRIED TO BE UNHELPFUL Diappointed on staff Food was bad. Should give people smaller options but provide something edible"
Ưu: "Nice meals, good entertaintment, comfort sleep"
Ưu: "Having two seated aisle was fantastic for me and my partner because it meant we didn't feel like we were disturbing anyone if we wanted to get up and go to the bathroom and have a stretch. The chairs and leg room was okay, much better than our previous flight. You are fed lots of food so you never go hungry and the entertainment was good. Having USB ports to charge your phone or other devices is fantastic."
Ưu: "I liked the speed of the journey"
Khuyết điểm: "delayed flight passenger management of frustrated customers no compensation no apologies care of customers after long delay"
Khuyết điểm: "Food choice was limited. Entertainment choices were inadequate."
Ưu: "Leg space"
Khuyết điểm: "Boarding was chaotic Crew wss average in service"
Ưu: "efficient methods. kind polite staff. security workers were helpful and instructive, and kept order."
Khuyết điểm: "tremendous amounts of walking in abu dhabi airport. not ideal for elderly or children. or anyone exhausted from travel."
Ưu: "The flight was on time & the ground crew was courteous."
Khuyết điểm: "The food was just not appealing ,palak paneer barely had any paneer in it and the sandwich for snack was dry.when I wanted to use the bathroom there was a big puddle on the floor ,I asked the stewardess if it can be cleaned, she decided to bring 5-6 half empty coffee pots to the bathroom & proceeded to dump them in the toilet,after she was done with the dumping procedure she came back with gloves & some cleaner & shut the door to clean up the mess , after she came out I thanked her but she just glared back at me even though I had not left that mess there,I don't think I would be flying Etihad again."
Ưu: "granted food voucher"
Khuyết điểm: "movie selection poor. 3 hour delay"
Ưu: "Loved business class!"
Ưu: "I like the Menue idea. I like the service. The food was served frequently."
Khuyết điểm: "I didn't like the flight. It was old and smelly. The crew was also not so polite. I asked them for Kids meal when i booked the flight but later in the flight it was not available."
Khuyết điểm: "I requested gluten free meals ahead of time, but the request was not fulfilled, making meals tough. The crew were very kind though and worked to make the best out of the situation."
Khuyết điểm: "Seats"
Khuyết điểm: "5 hours of delay , change in gate ."
Ưu: "Crew was incredible"
Khuyết điểm: "Same thing with entertainment"
Ưu: "Traveled from India to Minnesota flight was nice got to sit in first class seat were larger"
Ưu: "Food entertainment comfort. Good"
Khuyết điểm: "Baggage strictness for 100 grams in a luggage."
Khuyết điểm: "Food was tasteless and uninspired. There is no place to request meal when checking in. I wanted to change mine from LVML to AVML because the quality of food on my onward trip was terrible. Sadly, you do not provide that option on your website and my call to Etihad did not do the trick. Same shabby food. Plane was more full than in my onward trip - smelly people, loud kids that prevent sleeping, narrow seats with poor leg room. Will NEVER fly Etihad again. I will happily pay more for one of the better airlines. And I will avoid flying through the middle east - many of your patrons do not understand the value of deodorants or lifting the seat up to use the toilet. Ugh!"
Ưu: "Boarding - very good organizing, quick, no need to stay in line. Entertainment-super! great movies, music, exellent choise!"
Khuyết điểm: "Comfort - ok in overall but it could be a little bit more place for legs, short space between seat in a front. Not for somebody tall. And it is really hard to go through seats and other passengers when you want to go to the bathroom... Crew - ok, but almost not smiling and it seems sometimes like it is hard for them to bring another cup of coffee or tea..."
Khuyết điểm: "We were sited in the 7th row (the row right before the emergency exit) and the chairs can't be moved, so, having the people in front of us with their chairs in the sleeping position and our seats all straight it was the most uncomfortable flight we were ever on."