Everything was wonderful!
Customer service and helping people
Comfortable aircraft and excellent service
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Ưu: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Khuyết điểm: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."
Ưu: "Very pleasant and comfortable flight."
Khuyết điểm: "NA"
Ưu: "Very pleasant and comfortable flight with QA."
Khuyết điểm: "Nothing"
Ưu: "It was like flying in a Four Seasons but better."
Khuyết điểm: "Boring movie selections. 80% Marvel films."
Ưu: "Business class is the best"
Khuyết điểm: "It was outstanding service !!!"
Khuyết điểm: "Delayed flight for no apparent reason"
Ưu: "Boarding was efficient. Staff were polite and helpful."
Khuyết điểm: "Food was okay, seats were less so. Not enough leg room."
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Khuyết điểm: "Food and seat comfort could be better"
Ưu: "Entertainment system, crew responsiveness"
Khuyết điểm: "Quality of main dish (lamb with rice). Portion of lamb is very small."
Ưu: "The Service is always great, entertainment system is great and the food is even good."
Khuyết điểm: "I liked everything!"
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards."
Khuyết điểm: "My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA."
Ưu: "The plane was very new and wasn’t crowded."
Khuyết điểm: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."
Ưu: "Nothing much."
Khuyết điểm: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"
Ưu: "Very polite and friendly crew. Very helpful."
Khuyết điểm: "Did not have the duty free item I wanted in stock"
Ưu: "The insight service was good. Kind and welcoming attitude of the stewards are appreciated. There was no guile but genuine"
Khuyết điểm: "Answers from the staff was felt by me from the time I checked in Dallas to Bangalore and back.I will travel again by Qatar airways only. Please buy the air India inc ."
Khuyết điểm: "Nothing"
Ưu: "This flight failed its purpose of getting me there on time. The delay was not due to inclement weather. Paid more than other airlines charged to get a quick flight but ended taking longer than other flights."
Khuyết điểm: "The flight left JFK almost an hour late so I missed my connecting flight to Kolkata. Was supposed to arrive Saturday morning for my Father’s funeral but would not make it on time now. A wasted and very disappointing trip! I bought a ticket which would get me there quickest but instead had an extra 8 or 9 hours with an extra stop in Mumbai and layover of 5hrs!"
Ưu: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Khuyết điểm: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."
Ưu: "Movies collections, friendly staffs"
Khuyết điểm: "Flight delay by 4 hours!!"
Ưu: "Thanks for good service"
Khuyết điểm: "Everything was good service food entertainment"
Ưu: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"
Ưu: "The foods on the plane and the time as they said it happened I mean no delay."
Khuyết điểm: "The most thing the foods were hot and fresh."
Khuyết điểm: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
Ưu: "Crew were friendly"
Khuyết điểm: "The flight was cancelled had to wait over a day for another flight, communication was poor,"
Ưu: "Good legroom, friendly crew."
Ưu: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Khuyết điểm: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."
Ưu: "The business cabin and the customer service was superb."
Khuyết điểm: "The food"
Ưu: "Friendly crew, good entertainment options"
Khuyết điểm: "Nearly empty flight and twice got assigned seat in very front with screaming child. Going had to move to nonreclining seat after 1st 12 hour flight. Assigned last seat in plane going even though short layover - had to run after 12 hours on plane since got last bus to terminal and waited, waited, waited for final passengers, not fun. Way back flight changed and no accomodation made (a lounge, room, anything) for 7.5 hour layover "you'll just have to hang in there" in middle of night even though others on my tour with same issue in dubai got a room included. With added stress of going through qatar which i booked because of longer layover so wouldnt miss connection just before political decree announced, i will do anything to avoid qatar again despite the very friendly crew. And having to wrap my camera equipment to check it, get extra insurance, such a pain."
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ưu: "It is an average economy flight. Crew was very attentive and helpful. Service was excellent."
Khuyết điểm: "Not much to say for an economy flight. Comfort is always compromised regardless of airline. It gets worse as the flight is longer."
Khuyết điểm: "Food"
Ưu: "The airplane was spacious."
Khuyết điểm: "The omelette was too tough."
Ưu: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."
Ưu: "The crew on the flight was excellent. They'll bring you pretty much anything reasonable you ask for. In flight entertainment options were many. I don't eat a lot of airline food, but the meals exceeded my expectations."
Khuyết điểm: "I am quite tall (6'5"/1.92m), the in flight comfort was brutal. It'll take my knees a week or two to forget the constant jamming from the seat in front of me. Otherwise, on boarding was well organized, but very slow. Sound quality on provided headphones was very poor."
Khuyết điểm: "Because of poor connection, arrived for flight 15 min. before departure. Gate agent wouldn't allow us to board and wouldn't help us rebook. Offered no help."
Ưu: "Alinda, the stewardess."
Khuyết điểm: "Too long journey."
Khuyết điểm: "Non"
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Ưu: "The entertainment and food was great. The service as well. They are very attentive to any request."
Khuyết điểm: "The seats feel like a prison at times. It's a pain to ask to go to the bathroom."
Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Ưu: "Excellent airline. Great experience. Easy. Professional. Efficient."
The flight didn’t even happen.
Ưu: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Khuyết điểm: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Khuyết điểm: "Vegetarian food. 30% of people are vegetarian"
Khuyết điểm: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."
Ưu: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Khuyết điểm: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Ưu: "Boarding was efficient."
Khuyết điểm: "Seats in economy were extremely small, and incredibly close. Possibly the most uncomfortable I've been in economy. Food was a baby's portion, which was really surprising. Pakistan might not be a prime destination, but it does not deserve second rate service."
Khuyết điểm: "Crew could have been more friendly."
Khuyết điểm: "Food"
Khuyết điểm: "everything"
Ưu: "Perfect was everything"
Khuyết điểm: "Prices was high"
Ưu: "Food excellent,crew are friendly, polite."
Khuyết điểm: "Nothing"
Khuyết điểm: "It was an excelent flight. The cabin crew was very nice and the servise was excellent. The food was very delicious and it was Turkish food. The flight wasn't boring and we even didn't notice how time passed and we landed in Istanbul. We didn't need to wait for our luggage. Thank you very much."
Khuyết điểm: "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience"
Khuyết điểm: "2 hours delay for no good reason."
Ưu: "Old fashion service very attentive crew and plane very clean and comfortable"
Khuyết điểm: "Very odd in boarding as business class seemed we should have been 1st"
Khuyết điểm: "R7xzZZ"
Ưu: "I loved everything, the ticket purchase, the check in, the free first bag, the cabin crew, the amazing food and eating with non plastic forks and spoons."
Khuyết điểm: "The plane was a little too cold.i noticed that 90% of the people on the plane had covered themselves in blankets."
Khuyết điểm: "Boarding crew were rude and unhelpful. They didn't check IDs which became evident when a passenger complained his passport was missing and the plane had to return to the gate so he could go back into the airport to find his passport. Had it been checked before getting on the plane we could have spared everyone the hour delay. really this was is the worst service ever. Avoid."
Khuyết điểm: "flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem."
Khuyết điểm: "had to go 6 times through securety check, had to get out of the airport, and then a bus had to take all the passangers to another terminal. it seemed as the airport staff was not aware that there is a connection flight."
Ưu: "The crew and the food were great."
Khuyết điểm: "There was a dispute about a seat assignment and the flight attendant stated that she did NOT have the authority to decide the outcome. One passenger was in another passengers seat and refused to leave because it was next to a relatives seat."
Ưu: "(see above)"
Khuyết điểm: "(see above)"
Ưu: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Ưu: "la comida y el serivico del personal arriba del avion"
Khuyết điểm: "No me gusto la espera en algunos boarding de los aeropuertos"
Ưu: "Boarding was easy"
Khuyết điểm: "Food, service and very mean crew. Upon landing in Istanbul no guidance is provided about your next flight and nobody helps. Very crowded and small airport."
Khuyết điểm: "Departure is 4 hours late. Missed connecting flight at Istanbul. Asked us to pay for Visa to stay in hotel. Did not have money. Also forgot to take Credit card from USA. As per the rule Airlines has to pay for Visa. They never paid. Asked us to pay. Totally harassment. Never book Turkish Airlines in my remaining whole life. Also will this incident to all my friends after going back to USA. Very very bad experience. Sat down 24 hours at Airport without food and sleep. Mostly will file a case against Airlines."
Ưu: "Good food, very polite and attentive staff."
Khuyết điểm: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Ưu: "My first flight with a different airline."
Khuyết điểm: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Ưu: "Service was nice, crew was very respectful and the gift were well within accomidation"
Khuyết điểm: "Leaving the aircraft by stairs to the runway"
Ưu: "Comfortable seat Good food Great entertainment options USB to charge phone at the seat"
Khuyết điểm: "Late boarding Late arrival"
Ưu: "The food was good and the entertainment selection was good."
Khuyết điểm: "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."
Ưu: "Entertainment and boarding was excellent."
Khuyết điểm: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Ưu: "Good food. Great service."
Khuyết điểm: "Small leg room. Display of entertainment system was poor quality."
Ưu: "Timing, schedule is well arranged. Staffs are helpful"
Khuyết điểm: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Ưu: "The food was amazing."
Khuyết điểm: "The inflight entertainment didn't work on one of my flights."
Ưu: "Food is always great on Turkish airlines. Entertainment was also great."
Khuyết điểm: "My flight experience was ruined because TK02 flight was significantly delayed to Istanbul and therefore 25 oassengers did not make it to their flights. The way crew handled this was terrible, they did not care at all! We ended up all waiting for 9 hour at Ataturk Airport."
Khuyết điểm: "First we did not Flight from Cairo to Istanbul because the trouble happened in Turkey I blame to KAYAK because they didn't followed up the situation and did not gave us any information also till now did not know if we flight or no that not good we tried to call the agent many time and they told us all thing is ok no change but when we review with Turkish airline the change the day and reserved in another AIRLINE Company Second : we had a one luggage was damaged from USA to CAIRO we did a report # CAI TK 56650 IN CAIRO AIRPORT but nothing happened and no one call us until now ,Please check and let us know what we can do Ehab Sargyous 409-719-2196"
Khuyết điểm: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Khuyết điểm: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Ưu: "Excellent service. Very good food. No comparison to any US airline. Internet over the entire Atlantic."
Khuyết điểm: "In flight Internet interface is still a little bit clumsy to set up. Took me a little bit to get online. Once this is fixed, I would have a hard time to complain about anything."
Khuyết điểm: "There is no free Wi Fi on Ataturk airport. They claim 2 hours, but it doesn't support Croatian 385 country access nr."
Ưu: "Was lucky to be upgraded to Business and enjoyed the premium service and convenience . Being upgraded from time to time is the reward for loyalty and I appreciate the recognition"
Ưu: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
Ưu: "The flight was one of the best I ever took, the crew was friendly and very helpful, the food was great, the seat comfort was ok and the entertainment was amazing. I'm going to use to go to Italy next time. Thank you"
Khuyết điểm: "On the way to Italy the seats were a lil too small and tight."
Ưu: "The food. The entertainment."
Khuyết điểm: "Needs better seats! More room for long flights!"
Ưu: "Great food, awesome service, great movies, and lots of space. I wish airlines in the States were this good. Nothing else compares."