Tìm chuyến bay giá rẻ từ TP. Hồ Chí Minh tới Kaoshiung City

Ưu: The plane got me to my destination

Khuyết điểm: 1) I had to check in my bag (which in any other fight I took was a carry on) 2) I booked thru kayak via kiwi and it was impossible to make a change even though I requested the change 1 min after my booking (I called and emailed them several times without success) 3) there was a delay in the gate and we were not kept up to date

Khuyết điểm: I was charged for a medical device (CPAP) to carry it onboard the plane. Never had to pay before on any flight as FAA permits medical devices for free.

Ưu: Nothing

Khuyết điểm: Customer service. Not helpful at all. They were more interested in getting rid of us. There was a man in a wheelchair who injured his leg in a bike accident. He needed to get to Vietnam for medical help. They told him they couldn’t accommodate him. They also refused to give helpful. They just left him. Your airline is run by heartless people. I would never recommend Viet jet to my worst enemy

Khuyết điểm: Took 2 flights with this airline and both flights were delayed! Will never fly with this airline again!!!

Khuyết điểm: Lounge access for my wife traveling in economy I was in business. Had two passes both in my name got a rude and unprofessional greeting by Vietnam Air staff. This in its self will make my reason to fly Vietnam Airlines the last choice.

Ưu: Crew were great. Seating was comfortable.

Khuyết điểm: Boarding seems a bit of a crazy process.

Ưu: Was given lounge access, quick easy boarding, very organized.

Khuyết điểm: It’s satisfying everytime I fly with VietnamAirlines. Except that a kid behind me kicked my seat nonstop. Literally, nonstop!

Ưu: Check in and boarding processes were actually ok this time! Decent timeliness and decent comfort level on flight.

Khuyết điểm: I understand that a budget flight will sell food and drink for money, but I feel it would be common courtesy if they at least provided water free of charge if a client asked.

Khuyết điểm: There is no entertainment in flight and baggage check in is an issue .

Ưu: Nothing really impressive.

Khuyết điểm: The online boarding procedures was unavailable for non- Vietnamese. No reminder to tell us which terminal and cause me delayed to the flight, the airport reception was inexperience send me to a wrong terminal. Luggage charging was bad. If you declare online gives you half price and it doesn’t work

Ưu: Nothing too special to say here. One nice thing was that the lady that checked us in let us carry-on our overweight bags.

Khuyết điểm: I wish they had in-flight entertainment, but it's not that big of a deal.

Ưu: Nothing

Khuyết điểm: No guide telling where to find Vietjet ticket counter for check in. I missed my flight and slept on the floor. No follow up and I had to book with Vietnam Airlines with no refund or voucher. I'll only fly Vietnam Airlines in the future.

Ưu: Good pilot and crew, comfortable seats because we were given the ones right behind the exit row seats with some leg room.

Khuyết điểm: Our original flight time was delayed the first time, and then it got delayed AGAIN about 45 minutes after we got to the airport!

Ưu: Provide 30kg of luggage allowance and at least a clear method for prepurchasing luggage allowance in your website

Ưu: I waited 30 minutes in one line just to ask a question about luggage weight. A staff member told me to switch to another line next to me. I asked her three times if she was sure I should change lines. She insisted I move, only to wait in another line for 20 more minutes! There WAS NO ONE WORKING AT THE COUNTER! I found her again and she told me to switch. To another long line next to me and I had enough. I had to yell at her and make it clear that I was not going to wait another minute. I said I am going to the front and I’ll be next. I asked my ONE question about weight. It took 15 seconds and she should have handled it for me from the start.

Khuyết điểm: Staff that doesn’t listen and just points to a line when she demonstrated that she speaks some English. Don’t treat foreigners like idiots. They are generally very smart and have a valid question. Learn to LISTEN to your customers. A customer complaint is a gift. It’s up to you what you do with it.

Ưu: Fast and efficient and low cost budget

Ưu: Check in and boarding processes were actually ok this time! Decent timeliness and decent comfort level on flight.

Khuyết điểm: I understand that a budget flight will sell food and drink for money, but I feel it would be common courtesy if they at least provided water free of charge if a client asked.

Ưu: Provide 30kg of luggage allowance and at least a clear method for prepurchasing luggage allowance in your website

Khuyết điểm: I was on an International flights, 3.5 hours. Their website didn't mention any additional fees for check-in luggage, I didn't expect that as most airlines don't charge extra fees on international routes, how surprised was I when at the check-in counter I was ask to pay $36 for my 10kg backpack. I feel I was scammed.

Ưu: To be honest I liked everything from the speed of boarding to food and entertainment systems. Seats were roomy too.

Ưu: I really liked the food selection they provided in economy. Also enjoyed how they would time dinner and breakfast depending on our location. Left in the afternoon, had dinner while still in the Korean timezone. Snoozed for 7 or so hours and it was time for breakfast when we reached the pacific time zone. I especially enjoyed their in flight exercises before landing, it really felt great to get some proper circulation after sitting for a few hours.

Khuyết điểm: While traveling on the long haul flights, I really liked flying on the Airbus; flight from Los Angeles to Seoul was initially on an Airbus, very modern with better screen and power outlets! My flight from Seoul to Los Angeles was on a Boeing which felt a bit older; entertainment screen was smaller and had a strange viewing angle (you have to adjust the tile until you get a clear view). While not really bad, I could've paid more attention to see if they inform which type of planes are being used during booking.

Ưu: I liked everything. The crew was nice, there was leg room and if people wanted they could watch a movie. There was a nice small meal even though it was only an hour flight.

Khuyết điểm: Well, I'm not exactly sure. I understand why there were many different languages for the announcements. English, Korean and Japanese. Even though that stops what you're doing on the screen, it can't really be helped, unless they know which language each person prefers in each seat and programs the message to only play in that language for each individual seat.

Ưu: Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had.

Khuyết điểm: More movie choices. Game choices and cartoon series for kids