I love everything about Qatar airlines. Especially the airport and the the customer service they provided. The only problem was my sister was having stomach flu and terrible crumbs. She was asked if there is any chance she can have more comfortable seat, or place she can stretch her feet, so she can bear with the pain but the flight attendant told her that airline can’t accommodate her. It was frustrating to know that if someone feel unwell the airline doesn’t have any accommodations.
Everything was wonderful!
They didn’t announce priority boarding at all. Needed to walk up and check at gate
Everything was good, but at Philadelphia airport, immigration service was so poor.
Ưu: "We really enjoyed this airline!"
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Khuyết điểm: "Heating and serving food in plastic containers."
Khuyết điểm: "The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class."
Ưu: "Crew was great, but food I like more like Emirates."
Khuyết điểm: "No headphones and was not possible to watch movie."
Ưu: "Always on time"
Khuyết điểm: "Food bad. Much better taste at the lounge in Doha"
Ưu: "Crew were amazing, superb."
Khuyết điểm: "Food verity, seat comfort ability, wider range of entertainment."
Ưu: "Great food, great seats, everything was smooth overall"
Ưu: "All except the food"
Khuyết điểm: "The food"
Ưu: "Amazing crew. Great service in economy."
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "Yes. Pillow cushion too firm"
Khuyết điểm: "Food needs to be better. Very inconvenient schedule for flights to India from Europe."
Ưu: "Crew was friendly and helpful."
Khuyết điểm: "the lights kept changing color above constantly which made it hard to sleep when needed. Was traveling with 2 small children and the ability to sit/eat comfortably was a challenge due to the limited space. Food was unappetizing and would have just preferred more fruits instead of the bland meals"
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "The crew was excellent"
Ưu: "Crew members were very accommodating and helpful (Valencial & Hanane). They go the extra mile to make sure that we were enjoying the flight in the best possible ways. This is what makes Qatar Airways stand out and different from the rest."
Khuyết điểm: "Nothing"
Ưu: "On time flights, orderly boarding, plenty of room for carry on luggage, no overcrowding, connection through Doha airport was nice as it is not crowded and has plenty of shopping options."
Khuyết điểm: "Too many crying babies on board, food was just okay, crew were also just okay, entertainment system didn’t always work, cut out well before landing and took forever to reset."
Ưu: "very courteous flight crew"
Khuyết điểm: "Just bathroom in end"
Khuyết điểm: "The seats were cramped"
Ưu: "Gate crew was great"
Khuyết điểm: "Boarding seemed haphazard as it took quite awhile for all of the pasengers to stow their luggage and settle down."
Ưu: "Everything! Great budget price that still delivers first class service. The stopover in Doha is wonderful. Could not be more pleased!"
Khuyết điểm: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"
Ưu: "On time. food were good in general."
Khuyết điểm: "Complimentary hotel for 10 hours layover is needed whether or not if it's an economic passenger. Air stewardess can improve basic English pronounciation of English is her / his second language."
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Khuyết điểm: "We were packed like sardines, it was very uncomfortable. And, by the time they got to me, they were out of the fish I wanted for my meal."
Ưu: "Overall OK food not all that up to the mark"
Khuyết điểm: "3 out of 4 bags did not arrive even after 1 day of journey completion"
Ưu: "Service and crue was good"
Khuyết điểm: "Food"
Ưu: "everything went perfect , tank you KAYAK"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Amicable staff"
Khuyết điểm: "Baggage was damaged. They seemed to be running low on vegetarian food (despite having selected so online) - I was compensated never the less."
Ưu: "Truly give star service for business class"
Ưu: "Crew Boarding"
Khuyết điểm: "Food Not so comfy"
Ưu: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Khuyết điểm: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."
Ưu: "The food on the way back to the United States was excellent. The flight attendants were very friendly and helpful."
Khuyết điểm: "The good on the way to Cape Town was deplorable. Some of the seat back entertainment centers were malfunctioning while trying to watch movies. They would stop and move forward of their own accord."
Khuyết điểm: "Mashed connection"
Khuyết điểm: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."
Khuyết điểm: "The staff was very supportive"
Ưu: "Service was excellent and food was all right. I do not eat meat or dairy but there was still some food for me on this flight."
Khuyết điểm: "No complaints whatsoever."
Worst experience ever, never ever flying with etihad again.
very limited selection for Bollywood movies. In spite of requesting way in advance for Vegi meal, we have to remind crew to bring vegi food. For sure it was not a wow experience. OR may be i have higher expectation.
Ưu: "It’s OK"
Khuyết điểm: "Need improvements"
Ưu: "It’s OK"
Khuyết điểm: "Need improvements"
Ưu: "The crew was amazing!"
Khuyết điểm: "The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink"
Khuyết điểm: "More comfortable seats."
Ưu: "The service was good"
Khuyết điểm: "At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge."
Ưu: "La atención es excelente y la comida a bordo muy buena. El abordaje y entrega de maletas sin problema."
Ưu: "The crew"
Khuyết điểm: "sea food"
Khuyết điểm: "Food has gone down a lit"
Ưu: "The food and the comfortable seats"
Khuyết điểm: "Nil"
Ưu: "Good price. Long flights were not at all crowded. US preclearance in Abu Dhabi."
Khuyết điểm: "Entertainment. Food was so-so."
Ưu: "services are good. flight is on time."
Khuyết điểm: "Movies don't work properly."
Ưu: "Nothing about this airline"
Khuyết điểm: "I requested for a aisle seat as I was travelling with 2 yrs old but they put me in the middle with other two people on th side . Very horrible ."
Ưu: "The flight was comfortable even though it was full. Punctual too."
Khuyết điểm: "Not able to check in on line. Had to queue for 50 minutes at the check in desk. The passport control was almost as bad . I arrived at the airport 1 hour and 45 minutes before departure. By the time I had check in and pass through passport control and security it was just 20 minutes until flight departure time"
Ưu: "Passsenger fighting for seat ,hostess very rude and not professional"
Ưu: "The USA immigration at Abu Dhabi is an advantage"
Khuyết điểm: "The baggage check-in India, I requested for fragile since I had glass stuff in my luggage but that was not done. The air hostess in the flight from hyd to Abu Dhabi mentioned me that I had to make specific preference for veg meal which I haven’t done for my flight to India neither before."
Khuyết điểm: "Not happy with Etihad Checkin counter desk at Ho Chi Minh Airport. The person at the baggage drop off desk wasn't helphul at all. Being ignored for 30 minutes. I believe that this person needs to be trained in order to know who needs to be helped first as he worked at that particular counter for people who already Checkin online."
Khuyết điểm: "The flight almost landed in Bahrain but the captain decides not to and the excuse was bad weather. So he just turned around and went back to Abu Dhabi. There was no plane for people to board Abu Dhabi and were left stranded. Thankfully the airport staff re-booked everyone immediately and dealt with the situation efficiently in a professional way. I was delayed by at least 8 hours. There was no email from Etihad about the canceled flight or an apology. It was a bit disappointing given that they are my favorite airline."
Ưu: "Entertainment and crew great. Enough food at proper times. Plane clean"
Khuyết điểm: "Wish they had earlier check in for a 777 flight."
Ưu: "The business class lounge at Abu dabi the cabin crew"
Khuyết điểm: "The cabin crew rudeness was unbearable"
Ưu: "The air staff were so good!!! So friendly and so attentive!!"
Khuyết điểm: "Nil"
Ưu: "Same good entertainment. Flight left and landed on time. Breakfast was enjoyable but they had ran out of options so I didn’t get a choice, but still enjoyed what I got (banana bread)"
Khuyết điểm: "I don’t recall there being an announcement to say that the flight was boarding, only the screen in the waiting area saying so."
Ưu: "The flight was very quiet so I was able to lie down and get a good rest - I know this isn’t possible on every flight but it made the long flight a lot more comfortable. All of the crew members were very friendly and attentive. The food was really good and tasty (lamb curry I think it was) - best plane food that I’ve ever had. Good choice of new movies too."
Khuyết điểm: "N/A"
Ưu: "The Airbus A321 flight was much more comfortable than the 1st leg. The service again was good"
Khuyết điểm: "There wasn't anything not to like."
Khuyết điểm: "A bag was lost at Ahmedabad airport."
Ưu: "Staff was great...Food was good...Upgraded to first class !!!!!"
Ưu: "I liked all my special gluten free food!! It was very good!’"
Khuyết điểm: "The crew just wasn’t all that friendly, and the seats were so close together, there was very little legroom!"
Ưu: "Nice meals, good entertaintment, comfort sleep"
Ưu: "Window seat for solo business traveler is nice; private. Crew were very attentive; and supportive when discovered a friend was booked in business on the same flight."
Khuyết điểm: "Etihad no longer providing pajamas to change into for long haul flights when you'll inevitably be sleeping. There's no bedding provided to make the hard seats more comfortable for sleeping. Need more storage for personal items."
Ưu: "Crew ppl was nice"
Khuyết điểm: "Front ppl at the counter was absolutely horrible. I will never ever recommend any one to fly with Etihad airways.i travel for work and I never had a experience like this. Never in my life."
Ưu: "Unfortunately our flight from London to Abu Dhabi was delayed and we missed our connection through to Melbourne. However because of the way they hsndled this the delay turned out to be a blessing! Etihad put us up for the 12hour daytime delay in the magnificent Marriot Hotel in Abu Dhabi. The communication and transfer were handled very well. It was a painless process and we got to enjoy a lovely rest before being transferred back to the airport and flying home. Pretty much a faultless experience and one that would see me fly Etihad again without hesitation."
Khuyết điểm: "Whilst the food at the hotel was amazing, the same cannot be said for the plane! The food was very ordinary. The chicken pie was barely edible. In terms of seating, the seats are pretty standard long-haul fare. There is limited room but the issue is cushioning. They feel pretty hard and it was difficult to be comfortable."
Ưu: "The entertainment"
Khuyết điểm: "Staff was rude and food was horrible"
Ưu: "Perfect from start to finish. A beautiful experience."
Khuyết điểm: "Nothing-everything was amazing on this flight. We boarded a little late, but made up the time during transit. Ground staff in Perth airport was excellent."
Ưu: "It was such a relief to leave India. Abu Dhabi was a clean and modern airport and it was clear that Etihad had a major role in this. The gate was busy, but everything was smooth and accommodating. Boarded my flight and slept in the clouds for an easy 9 hr flight."
Khuyết điểm: "I am unable to eat meat or bread(gluten). There was a meatless option, but it was all bread. It would be nice to have some mixed nuts and an extra piece of fruit. Dates would've been great!"
Khuyết điểm: "Custumer care"
Ưu: "Everything was good."
Khuyết điểm: "Flight got delayed without notice"
Ưu: "The food was great."
Khuyết điểm: "Uncomfortable seats for too long a flight. Boarding took forever."
Khuyết điểm: "We were asked to stand for boarding. And instead of having us board they boarded first class and handicapped people. I understand these people have the right to board first. However, if you know that you have more than 20 handicapped to board first do not have an entire zone of people stand for 40 minutes"
Ưu: "I like their perfect schedule. Their crew members are also very helpful."
Khuyết điểm: "The first main meal was the same as in the flight from kolkata to abu dhabi. I don't get non veg option. I got very bad smell from my next passenger."
Ưu: "There was a technical problem on the airplane before we take off. The plane was in delay around 90 min. Captain of the plane was very reasonable in problem explanation, and we can feel that safety was on first place. All praise for captain and for the crew for very professional behavior."
Ưu: "The crew was curtious, flight on time, good and clean planes, met all expectations."
Ưu: "Lacking in Hosiptality"
Khuyết điểm: "Lacking in Hosiptality"
Ưu: "Travel bag (with toothpaste, socks, etc) was given."
Khuyết điểm: "1. Food choices from NYC to Abu Dhabi were only lamb or Indian cuisine (chicken kofta or veg), no seafood option. Very few extras were given with the meal or between meals (no fruit, candy bars, peanuts, etc. on the flight). 2. Entertainment was stopped 30 minutes before arrival."
Ưu: "Entertainment choices"
Khuyết điểm: "Food choices from Abu Dhabi to San Francisco are limited"
Khuyết điểm: "The ground crew in SFO. Not friendly. Need lessons on customer service."
Ưu: "Spacious seating , very good food , excellent service."
Ưu: "Flight was roughly on time. Had purchased extra leg room. Was comfortable"
Khuyết điểm: "Staff was not interested in providing service. Their attitude was more like "I just do my job". Food was appalling and wines too. Entertainment only had stupid movies"
Khuyết điểm: "delayed for 16hrs in abu dhabi? who does that?! just ETIHAD AIRWAYS!"