Ưu: "Upgraded to better seating room without request!"
Ưu: "Clean, on time, friendly staff, feel safe."
Khuyết điểm: "More various food and less fat."
Ưu: "Seat was comfortable and food was nice."
Khuyết điểm: "Crew could’ve been nicer and more helpful. Boarding wasn’t efficient."
Ưu: "That’s be ok"
Khuyết điểm: "Nothing"
Khuyết điểm: "Airline on strike so no flight."
Ưu: "Reusable utensils and great food. Love Eva air!"
Ưu: "Free food!"
Khuyết điểm: "N/A"
Ưu: "I was impressed with the way they had everyone ready to board, they called all sections and had everyone in line and boarded quickly. The flight was long and comfortable, they had toothbrushes with tube of toothpaste, hand lotion& even an orchid in the bathroom good seating no complaints"
Khuyết điểm: "Actually I think this was by far the best airline I have been on in a long time. If I had to make a suggestion it would be to make the menu with bolder print..but honestly that wasn't an issue"
Ưu: "Great crew and very attentive"
Ưu: "Crew was rude and seat was very bad. I could not sleep"
Khuyết điểm: "They could have been more nice and helpful"
Ưu: "How much are you going to pay me?"
Khuyết điểm: "F seriously my time is valuable"
Khuyết điểm: "Awesome and excellent50"
Khuyết điểm: "good service as expected."
Ưu: "The flight attendants were very friendly and helpful."
Khuyết điểm: "The seats were uncomfortable for us taller people in economy class."
Khuyết điểm: "Very strict on baggage weight rules for carry=-on. Our carry-on bags were almost empty to meet their weight restrictions. Then, they couldn’t enter my United Mileage Plus number, I don’t think I got my mileage, still need to follow up with United. Used their online site, couldn’t get seat assignments, got lousy seats."
Ưu: "The crew was excellent, very attentive. Liked the movie selection."
Ưu: "Very good service. Good seat legroom. Shiite connection wait time."
Khuyết điểm: "Nil"
Khuyết điểm: "The food can be better. Not much entertainment"
Ưu: "love EVA, great airline, attentive stewardesses and comfortable seats in premium economy.."
Khuyết điểm: "wanted to upgrade from premium economy to business, but from taipei to houston was $3800 extra, after i already paid $1500 for premium economy. they never have business class full so don’t know why they don’t come down on their fares. i was quoted initially $1500 but then the tix agent called and told me the news..."
Ưu: "Cute and friendly flight attendants. Food was very tasty. Seat were amazingly comfy - no probs with sore bottom. Cabin area clean. Check-in was very easy."
Khuyết điểm: "Think seats maybe 1-2" (2.5-5cm) closer than Asiana - knees hitting seat in front and if person leaned seat back, it would hurt."
Ưu: "It's hard to get a flight out of Vietnam one-time using their cheap local carriers so I went with an international brand. At $200 roundtrip, I was worried there were going to be a bunch of charges for things as well as delays. But low and behold, UNI/EVA seems to have figured out cheap tickets that run on schedule and includes all the normal perks like luggage. 1:50am flight is perfect, left Vietnam on time and even arrived in Taipei ahead of schedule! I would definitely fly them again."
Khuyết điểm: "My only complaint is the lighting. There is too much going on in the cabin for a 1:50am flight. I wish they wouldn't serve food and not turn the lights on and off as its difficult to sleep. Also the flight attendants were very peculiar about just how much my bag was under the seat."
Ưu: "Veggie food delicious"
Khuyết điểm: "No"
Ưu: "Efficient boarding, on time flights and newer 777’s that are clean. Staff was very courteous and attentive. This was my first travel to Asia and I didn’t know what to expect with this airline. Truly impressed!"
Ưu: "check in, assistance, efficient, clean, all good"
Ưu: "service was fantastic"
Khuyết điểm: "I am a small person and the head rest were a little too high"
Ưu: "NO SURPRISES ALWAYS GOOD FLIGHTS"
Ưu: "We like the service the attention of the whole thing this second time we fly with them we no complaints of anything"
Khuyết điểm: "We like every thing about Evaair"
Ưu: "The food was delicious and a majority of the staff members were nice and help full"
Khuyết điểm: "Whenever I️ was sleep on my 16 hour flight nobody woke me up so I️ missed out on my meal. They have snacks to make up for It but I️ wish someone would have woken me up because I️ was really hungry."
Ưu: "I liked nothing"
Khuyết điểm: "In spite of JFK airport shuting down due to Storm Grayson, EVA airline refused to cancel the flight until 1 hour before the time of departure! They wouldnt listen to my requests to change flights until it was too late. JFK airport put out a notice at 7:30PM stating that they woukd be closed until 7am the next morning. However, i recieved an email from EVA airlines AND Kayak around 9 PM stating that my flight was on time... the airport was closed!! Terrible organization... overall a really bad experience."
Ưu: "Great food & entertainment choices"
Khuyết điểm: "The crew should have been more accommodating as I have a broken ankle and am in a cast and have to walk with crutches. It is painful and the only thing that helps the pain is to have it elevated. The crew was not accommodating to help me switch seats to one with more leg room."
Khuyết điểm: "Serving are very poorly"
Ưu: "Trip was on time, food was decent, restrooms were kept clean, very friendly crew"
Khuyết điểm: "Chairs in economy are not the most comfortable"
Ưu: "I did not reserve vegie food for my wife but when ask on flight the attendant were happy to provide vegie meal for both flight. thank you so much."
Ưu: "Flight was fast and the staff were friendly."
Khuyết điểm: "Nothing."
Ưu: "Seat was comfortable ."
Khuyết điểm: "First meal was not good. All breads were not warm. All salad was not good. Restroom was smell, not cleaned, and faucet was out of order"
Ưu: "Everything Hello Kitty."
Khuyết điểm: "Ugly uniform."
Khuyết điểm: "Please update more new movies and musics"
Ưu: "relatively more spacious than other airlines"
Khuyết điểm: "seat itself not comfortable enough, hard seat; food can perhaps be improved"
Ưu: "We got the emergency exit seats that gave us leg room."
Khuyết điểm: "That was not fish that they had served us. We ate around the actual entrée. As a larger person the seats a pretty tight"
Ưu: "fantastic flight experience. the aircraft was clean neat and comfortable. i loved how they kept the restrooms so clean even through a 13.5 hour flight. I slept through dinner but the western style breakfast was good. The crew was attentive and polite."
Ưu: "I like the free flight entertainment which made time pass by faster. Food was good and restroom was kept cleaned."
Ưu: "Seats, staff, customer service"
Khuyết điểm: "Food wasnt awesome."
Ưu: "The hello kitty plan was awesome."
Khuyết điểm: "The reduced rating for boarding is due to EVA air not enforcing the cabin luggage policies. One family of three each had two large suite cases. This greatly slowed down boarding and greatly reduced the available bin space. If there is going to be a policy, it should be enforced."
Ưu: "I remember back when i was a kid and my Grandmother took us to Disneyland, back when there was "Service" in the USA. If i can avoid any US carrier, and I will fly with EVA. there is meals on flight, checked bags, carry-on bags, smiles, all without extra fees, charges, and they were least expensive to fly."
Khuyết điểm: "As with all airlines the seats are a little tight and a bit more legroom would be nice, I am a larger man and it was still comfortable even after 18 hours of flight time."
Ưu: "Seating was comfortable. Bathrooms equipped with nice soaps, spritzers and wonderfully clean. Attendants on the plane very gracious. Everything was good."
Ưu: "Good Food both ways both meals. Good AC."
Khuyết điểm: "Movie selection."
Khuyết điểm: "Flight crew is great!"
Ưu: "The service and the entertainment options."
Khuyết điểm: "Although I understand that the crew has to take precautions but it was strange to see the stewardesses keep their masks and gloves on during the whole flight."
Ưu: "The flight was on time. Crew was pleasant."
Khuyết điểm: "The seat needs some cushion on it. After many hours sitting, the cushion on the seat turns into a rock."
Ưu: "Crew was great, had a comfortable flight."
Khuyết điểm: "check in process"
Ưu: "Crew amazing, seat comfortable"
Khuyết điểm: "More new movie and menu for food diversity like noodles sandwiches.,,,"
Ưu: "The seat was average for the 4 hour flight. The long trip from LAX to Seoul was much more comfortable . Seats were wider and more comfortable . Food was better also !"
Ưu: "Delayed the whole night on the first flight and almost 2 hours on the flight back. Unbelievable!"
Khuyết điểm: "The airline's on time record has got to improve. Period."
Ưu: "Tons of leg room."
Khuyết điểm: "No soap in bathroom"
Ưu: "Excellent ethnic Korean food. Attendants were extremely polite and and professional."
Khuyết điểm: "Mass Boarding procedure was inefficient. Same Airline boarding out of Chicago had groups according to sets of row numbers, and was much more efficient. Should use in all cases."
Ưu: "Seats had plenty of leg room. Being 6-4, I appreciate that. Crew was friendly and professional."
Khuyết điểm: "I don't are a lot for Asian food, so I always wish there was more options for meals... the movies were always running, so there was little chance of catching one from the begining."
Khuyết điểm: "Changing schedules 4 times! And changing flights on the day of departure.. totally different airlines from asiana to eva.. very last minute notification"
Khuyết điểm: "Poor leg room"
Ưu: "Flights on time , good seats and a good services"
Ưu: "more legs room, but the sit cushing is horrible,, make people lower back hurt after the long time of sitting"
Khuyết điểm: "food isn’t quite as fresh, delay time made the transfer between flight very tight"
Ưu: "The flight attendants were all helpful and nice, which is rare."
Khuyết điểm: "Of course flying economy for a long haul is pretty dismal. One the way back the bathrooms did not have running water. ewww! they let a bottle of water for people to use; no thank you!"
Khuyết điểm: "Always late"
Ưu: "Crew was nice. Food pretty good"
Khuyết điểm: "Every plane delayed."
Ưu: "By whatever reasons, the ventilation system at one of chamber was out of work and the cabin was so hot that keeping swearing all over the flight.... The general English level of flight attendant or ground crew are not good and can’t response on non-standard question. Quite hard to communicate."
Ưu: "The food was great and the crew were all very polite and friendly."
Ưu: "was really nice that after i asked they got me a nice seat on emergency exit road which really made my trip much more comfortable."
Ưu: "Crew was very nice..did all they could do"
Khuyết điểm: "Food terrible..seats not comfortable..few entertainment choices"
Ưu: "Great. Attendants are great"
Ưu: "I liked everything about the airlines, the flight attendants are so respectful and kind. They go out of their way to help the packager get comfortable and settle in there seat before and after take off. I have been a member with Asian Airlines for 6 years and won't change airlines for nothing even if I have to pay a little extra for great service."
Khuyết điểm: "I have no complaints with this Asian Airlines."
Ưu: "I liked everything about the flight. The attendants were kind and I received great service."
Ưu: "Really nice staff; somewhat hard to understand their English."
Khuyết điểm: "Seats were not real comfortable. Korean food selections were good but the American selections, not so good."
Ưu: "The headphone jack was in the seat in front, not in the armrest; slippers were passed out"
Khuyết điểm: "The plane got hot half-way through the flight."
Ưu: "A bit delayed but still arrived almost on schedule"
Ưu: "We like the comfortable seats of the Airbus 380, the crew services. The food is ok; the entertainment is good"
Khuyết điểm: "The boarding should be categorize in row number to avoid long line and delay."
Khuyết điểm: "Seat needs more cushioning"
Ưu: "Crew was friendly from start to finish."
Ưu: "Decent in flight meal. Good service with a smile. Korean style presentation gives a warm sentiment to the service."
Khuyết điểm: "Limited in flight entertainment for children."
Ưu: "Well they upgrade us to business class and lets me tell you, if inhvar that kind of money, I would buy that business every time I travel. The best time and didn't want to get off."
Khuyết điểm: "Nothing that I didn't like. Very impressed from beginning unti landed."
Ưu: "Gave alot of food!"
Khuyết điểm: "didn't have much inflight entertainment"
Ưu: "Asiana service"
Khuyết điểm: "Old plane. Small screens and worn out fixtures."
Khuyết điểm: "Luggages were not properly taken care of & got damaged"
Khuyết điểm: "the flight was late 30'."
Ưu: "Movie and entertainment selection were solid. Legroom was decent. Food was above average, but nothing special."
Khuyết điểm: "Seats were uncomfortable, not enough cushion, very bad on a 22 hour flight. Only beer and wine available. very long layover, almost 6 hours."
Ưu: "The air "exercises" that you are forced to watch at the end of any Asiana flight are a joke- pressing on three pressure point? How about some leg or arm stretches? Flight took off and landed. Poor cabin speaker system; could not understand anything."
Ưu: "Food, service were great"
Ưu: "The attendants are super nice."
Khuyết điểm: "I do not like the time of departure. People can still work if the flight is at night and not at 1230PM."
Ưu: "Great service, great food very content with Asiana airlines will definitely use it again"
Khuyết điểm: "We wait for about 1 and a half hour to get off the plane due to some "procedures " with a sick passenger"
Ưu: "Good service Easy to board Flight attendant awesome"
Khuyết điểm: "The seat needs more space and comfort for long flight. A321 is too small for long flight."
Ưu: "Boarding was organized and efficient, but we were made to wait an hour for first class travelers that hasn't arrived to board yet. Luckily it did not effect my connecting flight. Entertainment was good enough to keep me entertained for a few hours. The flight attendants were VERY nice and accommodating. I appreciated the skippers, blankets, pillows, free toothbrush, toothpaste and mouthwash along with the eye covers and ear plugs, they were very helpful."
Khuyết điểm: "The seats. I was in a first row, alone, hoping to be able to lie down. Except the seat partitions couldn't be raised. The seats are small so for a long trip it was extremely difficult to get comfortable... at all."
Khuyết điểm: "Service is fantastic"
Ưu: "Flight attendants were great, and the meals were good"
Khuyết điểm: "The time between my connecting flights was less than 30 minutes (because the first flights was greatly delayed), and as such, it was a hassle to get to my flight on time, especially since I had to go through security AGAIN between international flights, which made little sense to me"