The flight was on time and crews are so nice! They did a good job. 👍👏
I liked everything especially the food and the good services.
Not a straight flight, they lied! After paying for the plane ticket, I received an email that will stop in Incheon, delayed my connecting flight to Vegas. I missed my flight, and my wife had to rebook for same day flight. I will never fly Philippine Airlines again.
Easy and straight forward. Simple UI
Ưu: "Ahead of departure time"
Khuyết điểm: "Snacks and should have inflight"
Ưu: "The crew were attentive & accommodating."
Khuyết điểm: "Food was not that good at all."
Ưu: "Leaving the gate early, and take off right on time, landing early and at the gate right on time: amazing!"
Khuyết điểm: "The crew is enforcing strictly the rule that the "forward seats" need to pay extra, even though entire rows are empty... No exception for any reason."
Ưu: "The crew was extra friendly. The seat was spacious. Good leg room."
Khuyết điểm: "Main meal , too much rice for a westerner. Quality could improve a bit. Bread roll was below average."
Ưu: "On time"
Khuyết điểm: "Boarding, crew, food"
Khuyết điểm: "Crew attitude and snacks"
Khuyết điểm: "The no"
Khuyết điểm: "Food smooth"
Khuyết điểm: "Very dense seating. Essentially it's like a budget airlines: very dense seating, no IFE. Blankets are given only on request"
Ưu: "Good flight on time. Nice staff"
Khuyết điểm: "Continue the good service"
Khuyết điểm: "Terrible transfer facility in Manila. Poor security staff with bad attitudes. Poor and inadequate waiting areas"
Ưu: "Food was good, and offered even on short flights. Crew is very nice"
Ưu: "Crew was very nice and very attentive to passenger needs. Airbus 350 very comfortable in economy class good leg room and large entertainment screen with good selection.Manila airport is"
Ưu: "Crew was great Seat could be better, recline and full bed hard to operate"
Khuyết điểm: "Seat adjust buttons difficult to use"
Ưu: "On time. Good service"
Khuyết điểm: "More leg room"
Khuyết điểm: "I had an urgent connection to another flight. The staff at Butuan and at Cebu were very helpful, trying to get me on it. The cabin crew were also helpful, but after being advised of my situation the pilot laughed and parked on the tarmac for 25 minutes guaranteeing I missed the flight."
Ưu: "Everything was smooth - no issues or delays. Food was great Would fly with them again for short distances."
Khuyết điểm: "Apparently if you book with a third party booking Philippine Airlines does not provide you with meal or hotel voucher in Manila for long layover (22 hours). Had I booked directly through them they would have provided meals/hotel for the night. Instead we had to get two rooms for our family of 6. For this, I wouldn’t recommend them (if using third party booking)."
Khuyết điểm: "The lounge is awful."
Ưu: "On time, very good service, good food & wine and very comfortable. Plenty of space around the business class seat and easy access to and from seat. Large screen tv."
Khuyết điểm: "Slightly limited entertainment . Mabuhay lounge at Manila's average."
Ưu: "Online checkin was easy and actual counter checkin to get boarding passes was quick. The counters were actually open about 4 hrs before the actual flight. Then, we were able to get seats next to each other with an aisle, in a row that we wanted. Departure seemed on time and arrival was about 45 minutes earlier due to a tailwind. Food was good and service was frequent. Attendants were nice and polite."
Khuyết điểm: "At the gates, we were not allowed to bring water, even though this was after the security and X-ray. There was another X-ray station at the gate and the water was from the store next to the gate or from the drinking fountain. Really odd that this was required by the US govt."
Ưu: "Excellent service. On time departures and early arrival."
Khuyết điểm: "No entertainment in flight. Older plane."
Ưu: "Flight itself was good"
Khuyết điểm: "Delay left me with back pain in business lounge. The chairs were really uncomfortable for long stay and left me jet lagged"
Ưu: "Had to upgrade to sit at the bulkhead area. Seating areas are too tight."
Khuyết điểm: "Sitting near the bathroom smelled very bad."
Khuyết điểm: "Nothing"
Ưu: "Crew, comfort"
Khuyết điểm: "No options for vegan or vegetarian meals"
Ưu: "Very good and confortable flight."
Khuyết điểm: "Nothing to refer."
Khuyết điểm: "Delayed no announcement made no compensation I am on an official schedule this is very unfortunate"
Ưu: "Thw flight was on time."
Khuyết điểm: "None so far."
Ưu: "Up to date and WORKING entertainment system. Ample charging options. Business class seat operation a little cumbersome and complex, but fully reclining"
Khuyết điểm: "Came down with flu right after flying, again! Most likely sources are passaenger poor hygiene, poor cleaning practice between flight and poor air recirculation with inadequate filtration...hope to fix those things one day"
Ưu: "I liked the fact that it was relatively efficient terms of service on the plane. Flight attendants were courteous and hospitable, despite the fact that the flight was full. It was also a relatively smooth flight."
Khuyết điểm: "First of all, it took a very long time to check-in, despite the fact that I had done web check-in the night before. I think a lot of people felt the same way. It took also a very long time before we took off. We were told that it was because of the luggage being loaded but it took almost 2 hours before we finally took off. In the plane, there was a man who was obviously intoxicated and was talking in a very loud voice. I think that someone should have spoken to him about his behavior and proper decorum on the plane. Also, the flight didn't have WiFi working on the plane as well (we were told that it wasn't working) and the seat back was broken. I wish that they had told us that ahead of time to manage expectations. I hope that the next flight that I take on Philippine Airlines will be better. I hope that these comments/suggestions will really be taken into consideration so that they can make their service even better because I would really want to use Philippine Airlines again."
Khuyết điểm: "They didn’t have snacks for Muslims which I had requested"
Ưu: "Arrived early"
Khuyết điểm: "Nothing"
Ưu: "Nice Economy ammenities-- new and responsive touch screens, small flight comfort items in a pouch, Filipino food options Attentive staff"
Khuyết điểm: "Boarding in the Philippines was a litte confusing because the surrounding area was noisy and no one could hear who was supposed to board"
Ưu: "The flght is on time nice plane"
Khuyết điểm: "No entertainment, small small seating space especially for tall passengers, flight crew who keep talking and gossiping out loud during the flight."
Ưu: "It was good value, and landed a little early."
Khuyết điểm: "No power plug or USB charging port."
Ưu: "Good standard service."
Khuyết điểm: "Cancelled flight and they said they couldn't get another flight. We then had to re-buy tickets on another airline. They never said a thing about a refund"
Ưu: "got lucky and no one sat next to me. Boarding was fast"
Khuyết điểm: "No Entertainment module, have to pay for Wifi"
Khuyết điểm: "the airport in Manila is terrible. Elevator broken so had to carry my carryon up 6 or 7 flights of stairs. Not enough seats for the voucher breakfast and the breakfast was mainly tiny and full of carbohydrates."
Khuyết điểm: "Flight was delayed by a really long time. They should have sent people to hotels or cancelled flight. Delay too long (especially for elderly and children)"
Ưu: "easy check in good crew"
Khuyết điểm: "All was good"
Ưu: "I travel all the world many countries all the time and this landing in guam was on the top ten maybe number 2 of all times congrats pilots very good so good happy"
Khuyết điểm: "the window was dirty [ someone wiped nose on it maybe] please chek the clean crews for the windows ."
Ưu: "A very accomodating crew. Truly filipino."
Khuyết điểm: "No entertainment onboard. Wifi is limited. The toilets seem to be poorly maintained. I sat next to the toilet and i can soetimes smell the urine from my seat and the fact that the toilets have small space."
Ưu: "I like the flight times if they depart on time."
Khuyết điểm: "They were 4hrs late and I missed my connecting flight. Ground staff said don't worry someone will assist you and provide a free flight. After arriving in Manila, they ground staff said sorry nothing we can do, it's impossible. I was stranded thanks to PhilAir delays and they refused to help me. I was on time to the airport, they were delayed big time and wouldn't help when they have the ability to help."