Departure gate is left overcrowded & creates a tense environment awaiting boarding. B777 business configuration or pig pens as I refer to them is clumsy, hard to access if you are large, claustrophobic & reverse facing in the alternative. If you are unlucky as we were to draw aisle 14 and reverse facing on both legs going over and returning then preferred meal choices are exhausted by time crew get to u & movie entertainment choice was exactly identical despite flights being 7 weeks apart. Crew abandoned us literally on return home leg when clear we weren’t happy. Won’t fly Qatar again if they continue using B777
While boarding at Qatar at Gate C1 there was a women called Samreen and I wasn’t even asking her for help, I was talking to another crew member and I just requested him for a window seat when he asked why I said I was claustrophobic so I would prefer. I just requested I didn’t yell at anyone but this crew member- Samreen yelled at me in front of everyone which was very rude and embarrassing.
Food and entertainment needs to be updated. I understand the majority of clients but not everyone can eat spicy food . I wish they have some sandwiches snacks or kids friendly food.
That was a wonderful trip. Staff are courteous, Doha airport is awesome and flight is very clean. Asian vegetarian food stated okay but could be improved.
Ưu: "Wifi !!!!"
Khuyết điểm: "Bigger seats"
Ưu: "Crew was receptive"
Khuyết điểm: "Food boarding"
Ưu: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Khuyết điểm: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"
Ưu: "Excellent service on both flights. Truly a 5 star experience. Well done Qatar Airways."
Khuyết điểm: "Nothing. Keep up the good work"
Ưu: "Crew was superbly amazing which made flight enjoyable."
Khuyết điểm: "Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "Amenities like, Tooth Paste, Brush and Headphones."
Khuyết điểm: "Liquor and Wines needs Varieties."
Ưu: "Crew was OK."
Khuyết điểm: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Liked the smoothness on boarding and the organization. Keep it up!"
Khuyết điểm: "Attitude of some of the flight attendants and more entertainment."
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Khuyết điểm: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Flight service"
Khuyết điểm: "Comfort"
Ưu: "Older plane Older entertainment system"
Khuyết điểm: "Older plane Older entertainment system"
Ưu: "They do their job well"
Ưu: "air hostess very nice polite five star"
Khuyết điểm: "seat alloted"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Khuyết điểm: "They cancelled my trip"
Ưu: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Ưu: "Clean airplane"
Khuyết điểm: "On a 16 hour journey, we only had 2 meals and no snacks. I usually fly Lufthansa. They provide 2 meals and a third snack (usually a pizza) and keep additional snacks and drinks fully stocked in the back of the plane. None of that existed on this flight. The crew was very uninterested. Seemed very absent and not into assisting patrons. Overall, not what I have experienced on prior Qatar Airways flights. To add insult to injury, I was sitting next to an EXTREMELY smelly person, which didn't make the experience any easier :( Not the airlines responsibility to ensure patrons exercise proper hygiene, but that didn't help the situation with my hungry growling stomach."
Khuyết điểm: "Good service"
Ưu: "The service was impeccable, flights on time and the transfer easy!"
Ưu: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Khuyết điểm: "food"
Ưu: "Great service. Great food. Great entertainment."
Khuyết điểm: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."
Ưu: "Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!"
Khuyết điểm: "Nothing!"
Ưu: "Like your six seats in a business class row compared to Emirates, Air India and very awkward seats of Etihad. Qatar business class staff also tad better than others."
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "The was very hospitalty"
Khuyết điểm: "Every thing was amazing"
Khuyết điểm: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Khuyết điểm: "Luggage was lost"
Ưu: "They don't charge you for any seat in economy class"
Khuyết điểm: "The boarding process feels very hostile, they are not nice and you are threaded as a terrorist (while they smile at you during the process). Since a new policy of TSA according to them, you cannot take your computer with you in the plane. This means that working in your way back is very hard and you will be loosing the day which is very uneficient. But what was even worse, is that they didn't allow me to check my bag in the last connection gettting to the US, instead they made me check it from my original destination which made me loose almost two days of work without giving me a logic response on why I couldn't check my bag from my inbound flight to the US. By the way, this protocol from TSA is terrible. No internet in their flights No chargers plugs in all of their flights (including the ones that take you more than 4 hours) Lunch in their 15 hours flight is mediocre, everyone was starving since they only gave us one mini empanada."
Ưu: "Very kind and helping crew.. professional and helpfull"
Khuyết điểm: "I dont have anything to complain about"
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "Wonderful friendly service yet not overpowering. Clean airplane esp. clean bathrooms with efficient amenities. Fruits were sweet."
Khuyết điểm: "Must include the latest films. I find the Hollywood films rather passe. Main courses not to my liking. The fish was overcooked and became very fluffy. Yes, fluffy is the word. Salmon was too salty. Asian food was not up to standard."
Ưu: "Comfortable wide seats, good service"
Meh. Nothing special. Good for price.
Direct flight was nice Not enough bathroom Food very bad.
It was a hassle trying to get our bag tagged all the way to Baltimore but apart from that. Everything was good
They need to improve the breakfast.
Could not have been better… thank you Kayak!
Never happened. Flight was canceled
Ordered gnocchi- received rigatoni for 15 euros. They don’t serve alcohol on flight
Khuyết điểm: "The food abs the service provided by iberia representatives at the counters at the airport"
Ưu: "Crew was nice"
Khuyết điểm: "Very little room amongst the seats. Tiny armrests and little room to move in your seat without disturbing the neighbor. No entertainment"
Ưu: "Nothing at all"
Khuyết điểm: "Seating, more space, luggage delivery"
Khuyết điểm: "Food is mediocre at best and selection doesn't vary."
Khuyết điểm: "The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort."
Ưu: "In time boarding"
Khuyết điểm: "Free refreshments. Early travelers need at least coffee or tea. Especially when they have connecting flights and no time to stop and get a proper meal."
Khuyết điểm: "Good connection in Madrid and nice flight to Malaga. It was a long walk to get to the connection"
Ưu: "The people"
Khuyết điểm: "Trafic"
Ưu: "That IBERIA brought me to where I wanted to be"
Khuyết điểm: "I’ve had 4 flights, none of which departed on time Not even a glass of water offered: IBERIA doesn’t have the prices of WizzAir or Ryanair, but what they offer onboard is pretty much the same as those airlines"
Ưu: "La puntualidad de los vuelos"
Khuyết điểm: "Compre mis tickets por iberia y me mandaron a AA sin derecho a maletas ni poder elegir mis seats"
Ưu: "Iberia airlines is a disaster"
Khuyết điểm: "Crew couldn't say if there was or was not meat in the meals."
Ưu: "No issues — all good. Departure & arrival times as scheduled. Food & entertainment marks are low b/c they don’t apply (there should be an N/A selection as an option)."
Ưu: "The flight was on time."
Khuyết điểm: "The plane was in bad shape, dirty and the seats were very worn out. There was no entertainment."
Ưu: "Was very lucky and had whole row of three seats to myself. Also time zone change so flight was only really 1 1/2 hours instead of 2 1/2 hours."
Ưu: "Never happened. Missed because of security. Have no idea where our luggage is. Everybody gives us a different story"
Khuyết điểm: "I paid for wifi and I could not use it. There was a problem with the connexion. So, I paid for nothing"
Ưu: "Almost nothing!"
Khuyết điểm: "Seats small and uncomfortable. My seat did not recline for 8 1/2-9 hours (middle seat-even after told it was a good seat). My sons entertainment screen did not work for the last 3 1/2 hours. The stewardess’ didn’t even respond to the call light and after myself and sister walked back there, nothing was done. Stewardess’ sat and talked in the back and never walked around. When the finally brought drinks, never even asked why the light was on. They also were extremely unfriendly because our incoming flight from Malaga was late . All 4 pieces of luggage missed the flight and in NYC we had to ask for robes to sleep in and tooth brushes. we felt horrible flying the next day. Three pieces of luggage came 2 days later that we had to go back to airport to get. The fourth was delivered one week later with only 3 wheels!"
Khuyết điểm: "Had to take a flight to New York 2 days later, then drive back home"
Ưu: "Crew did get us on standby; more legroom than trans-Atlantic flight"
Khuyết điểm: "6 hours too late"
Khuyết điểm: "Iberia lost one of our bags and also broke our stroller"
Ưu: "Lunch meal was good. Flight attendants were friendly."
Khuyết điểm: "The temperature on the flight was VERY hot and uncomfortable! Seats were very cramped and uncomfortable. Not at all an enjoyable experience. Flight was delayed and passengers were bussed to another aircraft for outside boarding. Connecting in New York was very rushed and stressful due to the delay."
Khuyết điểm: "Entertainment Screens did not work. Charged for drinks."
Ưu: "El vuelo estuvo puntual. La tripulacion amable La comida buena' El avion limpio"
Khuyết điểm: "El bano incomodo y No estaba muy limpio El postre de la cena, sin sabor, casi incomible, (La cena buena)"
Khuyết điểm: "didnt get support for connecting flight. Flight was delayed in run way making us miss the connecting flight."
Ưu: "Nice plane an movies"
Khuyết điểm: "The lost my luggage"
Ưu: "The flight was short"
Khuyết điểm: "They didn't even give out water on the flight. Not to happy with the service"
Khuyết điểm: "Could not board the plane as it was overbooked!!!!!"
Ưu: "Professional kind and helpfull crew Punctual departure and arrival on time"
Khuyết điểm: "No free headphones available and no games on personal tablets No vegi dishes and no choice of meals for allergic passengers Very little space for legs"
Ưu: "Hay buen entretenimiento y hay espacio suficiente."
Khuyết điểm: "En el vuelo no fueron tan amables, no dan suficiente comida ni es tan buena para un vuelo de 11 horas."
Ưu: "Not enough vegetarian meals."
Ưu: "This wa a short, one hour flight. it's hard to rate the experience with a flight this short."
Khuyết điểm: "Airline switched to smaller plane after check-in, we were bumped off. Instead of direct flight from Madrid to Tel Aviv, we were routed through Vienna. Instead of 4.5 hours, it took us more than 12."
Ưu: "Flight was on time. Pretty hassle free. Our flight wasn't completely full which helped. International flight so food was served as well as complimentary wine and beer. Would fly with them again."
Khuyết điểm: "Very limited room to move. Rather impersonal"
Ưu: "Flights were on time"
Khuyết điểm: "Business class service, there were no pre flight drinks served. There was no entertainment."
Ưu: "Very comfortable and friendly crew."
Khuyết điểm: "They start boarding on time, but inexplicably kept people waiting on the jetbridge and did not allow anyone to actually pass through the airplane doors."
Khuyết điểm: "Flight conection failed"
Ưu: "I felt rushed when eating. There was not enough time to eat when they were coming to offer more bread and coffee. They were in a hurry to pick up. Food was short"
Ưu: "Boarding on time."
Khuyết điểm: "Entertainment- not a good selection of movies. In one of the flights there was no entertainment at all. Food and drinks in that flight was served late. I thought they should serve drinks more frequently."
Khuyết điểm: "Left late, rude crew, very uncomfortable experience"