Friendly staff. Could improve on the leg room.
Excellent flight. Wonderful inflight service. Check in in Mumbai could have been better but overall 10/10.
Friendly staff, excellent food, a whole lot of good choices for onboard entertainment, comfortable ride, and good legroom even in the economy.
Direct connection to US. Otherwise no in flight food choice and food quality is poor. Not much entertainment choices and are outdated. I just starved and slept through the flight.
Delayed flights!!!!! Had to rent a car from JFK and drive home to Syracuse $225! Have to be to work at 5am Monday NOT HAPPY
Pushed to check in carry on bags when overhead compartments had enough space. Very poor food and staff on Singapore to India flight.
serving food w.ith heavy air tubulance is not advisable especially with hot drinks. Late serving may irritate some passengers but food can wait and safety of the crew is more important..
I love everything about Singapore airlines excepted fact that you cannot reach a person to speak with anything with on the phone that is the only reason I may not use a Singapore Airlines again I tried many times to call someone and cannot speak to a person about some specific problems that I need to speak with an individual about
Khuyết điểm: "More food variety"
Ưu: "Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference."
Khuyết điểm: "Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines..."
Ưu: "Crew was excellent"
Khuyết điểm: "Better seat cushions"
Ưu: "Flexible seating due to only very few passengers. On time departure and arrival"
Ưu: "Amazing crew, very nice and helpful."
Ưu: "The service, foods , sack ,"
Ưu: "The crew service is good. Not great, but still above average from other flagship carriers."
Khuyết điểm: "The seat (B787-10) is so cramp!!!"
Ưu: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Khuyết điểm: "Nothing significant!"
Khuyết điểm: "I think the food in our flight was not that good.."
Ưu: "The crew Were exceptional ."
Khuyết điểm: "If The seat recline could go down a bit more innpremium economy, that would be perfect"
Ưu: "Seats with entertainment"
Khuyết điểm: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Khuyết điểm: "Transit time is good for way too tight"
Ưu: "Generally good Flight was operated by Silk Air"
Khuyết điểm: "Entertainment score is not meaningful because of the short flight time."
Khuyết điểm: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Khuyết điểm: "The toilets were a little unsanitary."
Ưu: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Khuyết điểm: "Economy is still tightly packed with limited leg room considering the distance traveled."
Ưu: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Khuyết điểm: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."
Khuyết điểm: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"
Ưu: "Movie selection was great. Food was decent. Comfort was expected"
Khuyết điểm: "Our seat neighbors were annoying, but nothing the staff can do about that!"
Khuyết điểm: "Poor service."
Ưu: "Ease of check in, very quick."
Khuyết điểm: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
Ưu: "great crew service. my first time flying with singapore airlines. they delivered!"
Khuyết điểm: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Ưu: "All the crews were friendly and helpful!"
Khuyết điểm: "I wanted to watch Hindi movies with subtitles..."
Ưu: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Khuyết điểm: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Ưu: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Ưu: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Khuyết điểm: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Ưu: "Love the service at Singapore Air. Very attentive and accommodating."
Khuyết điểm: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."
Ưu: "Almost everything"
Khuyết điểm: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."
Ưu: "Great price"
Khuyết điểm: "Food is not good"
Ưu: "Best economy experience I've ever had. The cabin crew is very attentive, constantly coming around with drinks and water refills. They also had decent light snacks in case you were hungry between meals. I also loved the chairback setup and the entertainment unit. If flying economy, Singapore will be my airline of choice."
Khuyết điểm: "Food was meh. Above average, but still not amazing."
Khuyết điểm: "No complaints"
Khuyết điểm: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"
Ưu: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
Ưu: "Extremely polite flight crew"
Khuyết điểm: "-The food was pretty bad -The movie sound quality was bad, and the subtitles didn't work -Not much leg room"
Ưu: "uncomfortable compared to the other flights"
Khuyết điểm: "Same price as Singapore airlines but it's a budget flight - silk air"
Great flight, friendly staff and good food
The crews are not friendly and not attentive. I was waiting for toilet for a sometime and the crews were distributing food. They passed me as I waited for the toilet and asked me if I want a pizza and a drink of my choice. I said yes, pizza and a water please and I am seated at Seat 17G. The crew noted and said will give me a pizza later at the seat but at the same time she passed me a glass of water as I still waited outside for toilet. My seats are not near to toilet and the air stewardess expected me to hold the glass of water while waiting for my turn outside of toilet clearly demonstrates a lack of common sense. I also indicated that I wanted the drink to be at the seat but she hurried away with the tray. My flight at Emirates was booked by KLM due to flight delay from Zurich to Amsterdam. In my original flight with KLM, I had clearly indicated and chosen vegetarian diet but such option was absent in the Emirates flight. There was a crying baby throughout the entire flight seated at the row of 17 at flight from Dubai to KL. The cabin crews did not do anything or try to control the situation with the crying baby which was already bad with parents who did not control the baby. We heard so many good reviews about Emirates and was excited to experience Emirates for the first time but it turned out to be a bad experience.
It was an okay experience. It felt like crew were doing their jobs, rather than treating the passengers as customers. Food was just average. nothing special which will influence me to prefer emirates to other airlines. Thankfully no delays.
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Ưu: "Food and crew was good"
Khuyết điểm: "An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side"
Khuyết điểm: "WiFi down the entire flight, made worse by the crew continuously promising it was “about” to work. Wouldn’t recommend Emirates to any professionals traveling who rely on staying connected on such a long flight!"
Ưu: "The seats were spacious and comfortable. Ample room for the long flight."
Khuyết điểm: "Desert option: warm cookies"
Khuyết điểm: "Bigger entertainment screens compared to previous Emirates flight from Manchester"
Ưu: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Khuyết điểm: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."
Ưu: "Nothing after being ripped off with false misleading baggage policies."
Khuyết điểm: "WTH matters now. I will not fly this airline again. As well as advise"
Ưu: "Seating and entertainment was very good."
Khuyết điểm: "Hindu Non vegetarian meals could have been better"
Ưu: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Khuyết điểm: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"
Ưu: "Liked The service and the spacious airplanes"
Khuyết điểm: "No choice left for dinner and would have loved a snack"
Khuyết điểm: "I thought that may i find a gluten free food on airplane"
Ưu: "It wasn’t a full flight."
Khuyết điểm: "The crew were too busy in their own world and attention during service was poor."
Ưu: "Good service upon check in and in flight."
Khuyết điểm: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
Khuyết điểm: "I haven't got onto the flight you stupid twerps."
Ưu: "The airline was good, food fine, entertainment good, and seats comfy."
Khuyết điểm: "The delay for boarding wasn't communicated good."
Ưu: "Friendly crew.. good flight"
Khuyết điểm: "Screen was not working properly"
Ưu: "Nice aircraft"
Khuyết điểm: "The food has alot Indian herbs & tasteless , unlike the lounge which has excellent taste."
Ưu: "The ICE entertainment program & the food"
Khuyết điểm: "my TV screen didn't work"
Ưu: "Entertainment offer was great. Live channels, talks, movies, etc..."
Khuyết điểm: "The service... it was almost a 7 hours flight, the crew brings you your food and that's it. I needed to ask more than three times to get water, again and again, I can't understand this behaviour at all. They treat you extremely bad unless you fly business with them. I felt uncomfortable and didn't like this behaviour at all."
Ưu: "Food, staff, seats, quality and feel of cabin"
Khuyết điểm: "The cabin is heavily perfumed. I coughed most of the flight from the various scents. You could tone it down a bit."
Ưu: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"
Ưu: "The crew was great and helped make it easier with young children - the entertainment for children was also very diverse -"
Khuyết điểm: "The children meal was not wonderful. But as I only had one and two children - they shared an adult and child meal - which was okay."
Khuyết điểm: "Did not get wheelchair assistance for my dad as requested."
Khuyết điểm: "There was no vegetarian food."
Khuyết điểm: "Food"
Ưu: "On our onward flight from Orlando to Dubai, the crew made sure the flight was always clean (specially the toilets - they really cleaned them up every 30 mins) Not so much on the same flight returning from Dubai to Orlando - toilets get wet and messy after about 5 hours and were never cleaned after."
Khuyết điểm: "Overall, food and service were ok. I really didn't think Emirates did anything different in Econony class compared to other airlines (Air India)"
Khuyết điểm: "Hard to hear the announcements."
Ưu: "Everything was fabulous.. 10/10"
Khuyết điểm: "Nothing"
Khuyết điểm: "I Was sick had a flu ! I asked for tea and I was waiting for about an hour :("
Ưu: "I ordered Asian vegetarian food but was given normal vegetarian food. However, it wasn't a big problem. Apart from that, everything was fine."
Khuyết điểm: "In this flight the flight attendant thought she was doing us a favour,although seated in 26F,preference of food was finished,there was no Pepsi,and felt I was treated badly because of my color and dress mode."
Ưu: "Probably the loveliest airline in the sky today"
Ưu: "Efficient, clean, friendly"
Khuyết điểm: "None"
Ưu: "The food and care was great."
Ưu: "Large room between seats in economy such that I could sit comfortably with my rather long legs"
Ưu: "The flight entertainment system and crew were top-notch."
Khuyết điểm: "The off-loading from the plane after landing in Dubai was as terrible as I have experienced. It took forever to get off the train to the busses, the staff on the ground seemed very confused about who should go to which bus (much to the visible frustration of flight attendants), and once we boarded the bus, it was a half-hour trip to the airport terminal. Half an hour. Standing up, to get from the plane to the airport. We landed an A380 at the Emirates flagship airport on-time for a normally scheduled flight, and it seemed to take everyone by surprise."
Ưu: "Emirates has the best crew. Very professional, providing excellent service."
Khuyết điểm: "I liked everything. This is a great airline!"
Khuyết điểm: "Flight lisbon/Dubai 8 hours delay,slepping one night in Dubai and after 15 of my arrival in Durban no luggage."
Ưu: "Great giving free wifi and liquor"
Khuyết điểm: "Food was bland and flight attendant were surly. Most disappointing was the high expectations we had of airline that didn't deliver."
Ưu: "The service and comfort of business class was best I have experienced."
Khuyết điểm: "I would have liked if it was possible to watch live TV of some sort. For live US news or sporting events...minutiae but only thing that I thought of."
Ưu: "Flight overall was fine but not the standard that we had on the trans Atlantic potion"
Ưu: "Comfortable seats not packed"
Khuyết điểm: "Nothing"
Ưu: "Air hostesses are polite, smile, respectful. Seats are wide and have space for legs (economic class, 170 cm height). Food are delicious, hot, taste for Asian persons like me and my family. Elegance with the big bird A380, very exciting."
Ưu: "Flight from JFK to Dubai was excellent, food, leg space, crew everything"
Long wait for baggage. 2.4 hours
The original flight on 15th canceled but not informed the passenger. The next flight allocated was for 20th. Why 5 days later. This is unacceptable
Thank you. It was nice/beautiful journey.
Khuyết điểm: "In food and comfort"
Khuyết điểm: "Boarding was very poorly managed. Did not board using zones and kept standing for up to 30-40 mins on the aero bridge."
Khuyết điểm: "Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment."
Ưu: "Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage."
Khuyết điểm: "Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random."
Ưu: "Amazing crew"
Khuyết điểm: "At check in"
Khuyết điểm: "aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?"
Ưu: "Luxury and spacious toilets"
Khuyết điểm: "Amount of food was not enough from Hong Kong to Abu Dhabi."
Ưu: "every thing from the new plane until arrive it was amazing"
Khuyết điểm: "nothing every thing i like it"
Ưu: "Quick boarding, minimum queues."
Khuyết điểm: "Everything. What an absolute joke of an airline. 1) Flight attendant spilt a half a bottle of water on me and didn’t even apologise 2) Same tv shows and movies as 5 months ago. 3) no eye shades 4) entertainment turned off around 20-25 mins before landing and all headseats collected 5) staff"
Ưu: "Literally didn’t like anything from boarding to touchdown"
Khuyết điểm: "Nicer more helpful crew. More leg space. More air temperature control abs cleaner bathrooms"
Khuyết điểm: "Everything was great"
Ưu: "Crew is ok. Seat was comfortable."
Khuyết điểm: "Vegetarian food was terrible and of no quality. The inflight tamil and Hindi movies could have been better and newer."
Ưu: "Good quality overall from Etihad"
Khuyết điểm: "Selection of movies/tv was pretty dire and the wifi was awful."
Ưu: "Planes were good with good leg room"
Khuyết điểm: "For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited."
Ưu: "The food is not standard airline food and deliciously reflects the Middle East."
Ưu: "Shoud be treated good meal in flight."
Ưu: "I liked my seat and the food"
Khuyết điểm: "I did not like the cleanliness of the bathroom I did not like their entertainment I did not like that the flight attendants were bickering at each other not professional at all"
Ưu: "Crew were very helpful and friendly"
Ưu: "comfortable flight"
Khuyết điểm: "Had to board from a bus & the tarmac due to the construction at Abu Dhabi. Combined with a full flight - there was a lot of pushing as people were trying to get onboard first. We left an hour late as well"
Ưu: "On-bard meals and service"
Khuyết điểm: "The temperature in the plane was too high ie it was too hot and not enough drinks given out"
Ưu: "food was great!"
Khuyết điểm: "Same crew not that friendly"
Ưu: "Staff was great...Food was good...Upgraded to first class !!!!!"
Ưu: "All the bags were received safe and undamaged."
Ưu: "The direct flight availability and price for a short notice."
Khuyết điểm: "I have never been to an airline which will not even give you a can of Diet Coke"
Ưu: "That they changed my seat to emergency row seat free of charge"
Khuyết điểm: "Staff are rude ..they wake u up roughly to offer u food.. that was crazy .. too many announcements .. they stop the entertainment system 45 min prior to landing"
Ưu: "I like service in cabines"
Khuyết điểm: "I didn't like service in JFK counters..they didn't let me in my hand carrying bag to cabin..but some passengers had big bags then my bag..."
Ưu: "The entertainment options are much appreciated. The crew was cheery and helpful. The meals were tasty."
Khuyết điểm: "It's a really, really tight fit in Economy. Super hard on the knees and I'm a short person. It was even hard for my 7 year old to get into semi comfortable position to sleep. On the way over from Chicago to Abu Dhabi, the crew walked by with offers of water regularly and even snacks...we really missed this courtesy on the way back from Abu Dhabi to Chicago. Water was only offered during meals and it was hard to flag down an attendant for water."
Khuyết điểm: "Lost one of my bags! Returned after over a full day... was not even updated on location / that it had been found until the following morning... 24 hours later. Boarding was delayed... but by all means take longer if it means I get my bag when I land!!!"
Ưu: "The crew was rude. And did not answer when called upon."
Khuyết điểm: "Nimah... I believe her name was. The stewardess for my area. Row 81k"
Ưu: "A little better than the phuket flight but still pretty bad service. Airplane was filthy because crew werent pick up the garbage after breakfast and lunch."
Ưu: "Crew, were the best I've had on Etihad flights. The (only) male flight attendant in Business Class went above and beyond and nothing was too much trouble."
Khuyết điểm: "Old seats, massage function not great, poor storage solutions and small toilets."
Ưu: "Overall flight experience was good, but the ground staff need to be more real time responsive and should own responsibility."
Khuyết điểm: "My baggage is still missing and no one is responding to number presented on the sheet in Chicago, very bad. Please get my baggage to me and be kind to the customers in aftermath of the services."
Ưu: "Flight was comfortable and the A380 is super quiet. Cabin crew were helpful and friendly."
Khuyết điểm: "Check in was a disaster with tickets issued in the wrong names. Also It wasn't until the night before flying we realised they'd booked our 3 month old daughter on a separate flight!"
Khuyết điểm: "I had to wait more than an hour when I pushed the help light button, even though there was no troubles in the air! Also, I asked for a cup of water couple of times, well over 30 min, and I only got that cup with the meal!"
Ưu: "More food option"
Khuyết điểm: "Upgrade"
Ưu: "Crew and service"
Khuyết điểm: "Small toilets, tighter seats"
Ưu: "Crew, comfort and the service"
Khuyết điểm: "Entertainment. Not enough movies and updated."
Ưu: "the journey, staff and overall experience"
Khuyết điểm: "there was short delays"
Ưu: "Food, comfort and Crew"
Khuyết điểm: "The fact that they lost my baggage, together with the baggage of about 20 other people. This unfortunately seems to be the norm rather than the exception......."
Ưu: "Business Class is amazing! From the time you step on board the staff is helpful, courteous, and provide excellent service. The private seats were comfortable, food was good, and overal this was a great flight!"
Khuyết điểm: "I didn't like they seperated me and my friend with different seat assignments."
Ưu: "New flight ! From Mumbai to abudhabi A380 , from Zurich to abudhabi Dreamliner"
Khuyết điểm: "Nothing"
Ưu: "Suits were comfortable...airline not only provided blankets but socks and eye covers for naps."
Khuyết điểm: "cabin crew members were somewhat rude. movie/tv selection was not that great"