Ưu: "nice checkin staff"
Khuyết điểm: "the food was boring"
Khuyết điểm: "No help in sorting out visa issue. Flight canceled. Hope they treat me right on rebooking after embassy visit in AM."
Ưu: "I love flying on Vietnam Airlines Clean planes Crew always friendly and helpful"
Khuyết điểm: "Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air"
Khuyết điểm: "They could improve on the entertainment and service."
Khuyết điểm: "Slow check-in not very comfortable seats and food was awful."
Ưu: "On time service and crew service"
Khuyết điểm: "Improvement to entertainment and food selection"
Ưu: "Plenty of room, noise low, allowing for me to sleep several hours. Crew efficient and friendly."
Khuyết điểm: "Many stale films, but I really don't care!"
Khuyết điểm: "Catch the return flight and entertainment choices are somewhat limited . Food remains ok but not great ."
Khuyết điểm: "Nothing"
Khuyết điểm: "Everything"
Khuyết điểm: "Smile"
Ưu: "Very professional crew. Plenty of in-flight entertainment options. Food was good."
Khuyết điểm: "Less magazines in seat pocket (there wasn’t enough room for my own stuff)."
Khuyết điểm: "Delayed departure. They were slow to board flight.departed almost an hour late. There didn’t seem to be a reason for delay other than poor organization and management."
Ưu: "Boarding by rows - great!"
Ưu: "Don't expect to be ontime, or have announcements when there is a gate change. Airport employees are more annoyed that you are visiting then what you would expect. Air doesn't run on the plane until your 10k up. HOWEVER, we got there safely and my bag showed up so all in all its fine."
Ưu: "Check in was efficient"
Khuyết điểm: "The choice of English language films were limited. I did not enjoy the food too much"
Ưu: "Excellent staff"
Khuyết điểm: "NA"
Ưu: "Comfortable, good food, good drinks , on time"
Khuyết điểm: "Edited movies and the headsets were uncomfortable but you couldn't use your own because the left and right we're separated jacks"
Ưu: "Reasonably well organised Nice veg meal Attentive pleasant staff"
Khuyết điểm: "Drinks: they had limited juice range, prob only orange and for some strange eason didnt serve hot drinks"
Ưu: "The clean and modern aircraft."
Khuyết điểm: "The food could be improved"
Ưu: "In-flight meals for the Asian routes were nice."
Khuyết điểm: "Flights got a bit delayed, but they mostly arrived on time anyway. Really horrible control over nasty passengers."
Ưu: "A modern aircraft - the Boeing Dreamliner with plenty of legroom in economy."
Khuyết điểm: "Uncomfortable airplane."
Khuyết điểm: "Food... only could have the fruit"
Ưu: "On time, clean, nice staff."
Khuyết điểm: "Poor quality of food. We were not served vegetarian food despite our request made at the time of booking."
Ưu: "Early check in was not a problem and baggage check in weight is great and not paying for it."
Khuyết điểm: "This flight seems more and more every time we take an econo flight which, should be cheaper then what you get for pricing. No fluff flight only I can see the different is the baggage weight you can take is only the extra. Seem we stayed on the tar mac for a while flying out and flying in Ho Chi which, the air movement in the cabin was not that great at all and little stuffy and warm. One thing leaving out of Term 3 at Singapore if you go thru Immegration and want to eat the food is not great all and stay away from Burger King and for the 3rd time got sick again! Worst Burger Jiont in the World ever! From no soda, the chicken nuggets tasting like fish, and the Burgees did not taste like burger very sickening! Thier are a rip-off to still wanted everyone to pay full price for the a meal and without no drink and pay extra for water and wanted people to pay for ice. Burger King Co. really need to take hard look at this Joint for very bad foods serving people and getting them sick and ripping people off with money. Seats are small and compact and the seat belt for the airline is small for a bigger person and not meaning over weight."
Khuyết điểm: "staff on ground and in flight was unfriendly"
Ưu: "I cancelled this flight and went to Singapore instead on VietJet."
Khuyết điểm: "Nothing"
Ưu: "Vietnam Airlines super and on time all five flights"
Ưu: "The Boeing 787 9"
Khuyết điểm: "The food"
Ưu: "On time, smooth flight"
Khuyết điểm: "seats seem "cheap" plastic. They crackle as you move in them and don't seem to be a very high quality."
Khuyết điểm: "We booked the flight for family of 8 Despite informing them over counter in Narita international airport that to place us at 2 together in the same because we have kid of 8 years and 12 years , we were all allocated separately. We could not do online check in even we log in 24 hours before flight ,all seats shown available is individual. Being in the airport early does not help too. I will definitely not consider taking Vietnam airlines in future n will cautious friends to be aware of such service."
Ưu: "it was a short trip"
Khuyết điểm: "plane was old and had an unpleasant odor"
Ưu: "Great experience. Everyone very helpful."
Ưu: "The Air France business lounge that Vietnam Airlines use in CDG Airport was excellent. Lots of space a good selection of food. The airline staff where all wonderful and food on the plane was delicious. I like the sleeping pods. Very private and comfortable."
Khuyết điểm: "I would like a few more recent English movie choices."
Khuyết điểm: "The lack of support to help us to rearrange flight. No explanation"
Ưu: "Did not have food so can't commen. This airline reminds me of Cathay pacific I really liked it. I have down Vietnam airlines several times Good English and on time. They know how to deal with people in wheelchair. I will fly every time I can"
Khuyết điểm: "I hate the boarding buses, but this one was really rough. Stand around. Wait. Stand on the bus. This took an hour."
Ưu: "No baggage charge, good comfortable plane."
Khuyết điểm: "It wasn't possible to check baggage through to Yangon despite it being advertised as a connecting flight. Very annoying to have to collect and re check in at HCMC airport while in transit."
Khuyết điểm: "Got stuck on the runway for a while"
Ưu: "On time, staff pleasant."
Khuyết điểm: "Airport lines at check in, security and immigration could go faster! Everyone shoukd allow 3 hours."
Khuyết điểm: "Nothing with the flight but getting the boarding pass was long and painful. I had a connecting flight in Paris and the agent would not register me and my luggage for the connection. She claimed information was missing and I stayed at the counter until all was done correctly ultimately."
Khuyết điểm: "Long flight delay. Have to flight on time"
Ưu: "Food was great"
Khuyết điểm: "Boarding was delayed with little information given."
Ưu: "Boarding by bus, exactly 30 minutes before departure. Take-off on the dot, and arrival about 10 minutes early. Perfect. Main cabin OK, clean. Extra cushions offered. The right amount of information was given throughout the flight. Crew friendly, not fussy. This is the way I like to travel."
Khuyết điểm: "Entertainment, on this 2+ hours flight, is not offered, and not needed. The food is minimal, some bread stuffed with something nondescript, but edible. Choice of beverage too restricted: only a glass of Coca Cola from a large 2-litre bottle, or a glass of purified water, also from a large bottle."