Khách sạn ở Lisbon nằm gần sân bay Praça de D. Pedro IV

Ưu điểm: Wonderful spa, fantastic breakfast. Friendly staff

Khuyết điểm: Expensive bar at the pool

Ưu điểm: Good room, nice pool, good staff. Pool staff Sarah, and Raphael in the lobby were particularly helpful and pleasant and knowledgeable.

Khuyết điểm: No problems, an overall great stay. Didn't sleep well on our last night due to noise from party of 200 business conference guests. An observation though; Pool staff are understandably not allowed to wear sunglasses, but it is glaringly hot and bright on the roof. Suggestion: offer them the use of a sun visor (health and safety/ humanitarian reasons.

Ưu điểm: Beautiful hotel with incredible facilities! Breakfast was phenomenal! The staff was attentive and fantastic!

Ưu điểm: Front desk and restaurant staff was terrific and helpful, breakfast was excellent quality and offered a great selection.

Khuyết điểm: Television made loud, crackling noises on several channels, upholstery on a chair was extremely worn, carpet had a bad stain.

Ưu điểm: Friendly staff, grand breakfast, clean rooms, nice location

Ưu điểm: Loved everything : Room , service , food, location ! Perfect Stay

Ưu điểm: The hotel absolutely meets the standard of a 5star hotel. What we particularly liked: extremely big and comfy bed, freshly cut flowers in the lobby and at the restaurant, amazing breakfast (including the service of the entire team especially Fernando who was very attentive).

Khuyết điểm: It's really only a tiny little part but a trash can in the room would be nice. There is only a small one in the toilette.

Ưu điểm: Great location ..

Ưu điểm: Good location, beautiful bedroom and nice staff whom offered us an upgrade. The breakfast was delicious with a wide range of choices and the spa was perfect.

Ưu điểm: The design, The ambience. this is a fantastic place. The staff, the friendliness, cleanliness, knowledge of everything. This is a fantastic place 5/5

Khuyết điểm: More beds in the pool areas.

Ưu điểm: I loved it all the bed, the shower, the rooftop pool, the spa the 24hr gym, the brilliant breakfast buffet, the staff were brilliant also.

Khuyết điểm: I loved it all!!

Ưu điểm: Every one of the staff were very professional, friendly, and helpful.

Khuyết điểm: The air conditioning did not cool the room properly. Reported this and they did respond quickly and sent someone to fix. Still too warm though and we could not leave the terrace door open for cool air due to construction next door.

Ưu điểm: The location is very good, Room confortable, pool & gym room.

Khuyết điểm: The front desk staff is not courteous ! need to improve the welcome!

Ưu điểm: Breakfast was delicious. Sufficient choice of fresh and healthy food. Wonderful atmosphere. Very comfortable bed in the room. Lots of pillows to choose from, which I really liked.

Ưu điểm: Excellent and friendly staff. Nice sized indoor pool. Healthy but doable walk to scenic areas and metro.

Khuyết điểm: Has the "modern" room set up with a glass door bathroom, so the other person is disturbed by the light shining through. Beware that you will be charged 2.5 euros for each coffee pod beyond the two offered! Gym is small but workable.

Ưu điểm: I would like to place on record that the hotel staff and management were magnificent when my small party decided to head back to the UK two days early as a result of the pandemic issue.

Ưu điểm: The spa was lovely.

Khuyết điểm: The staff was snooty.

Ưu điểm: Beautiful palace built by a 19th Century cocoa importer made a Count by the King. Magnificent building, professional and friendly staff, excellent breakfast included, comfortable rooms and good (not great) fitness center, spa and pool.

Khuyết điểm: Not as many drawers for clothes as would be ideal; no facecloths in bathroom (only towels), location is 1+ mile away from the main activities so cabs are required.

Ưu điểm: 1. The location is the best in city - tours, transport, attractions are there 2. Bathroom is perfectly equipped: water pressure, renovated shower with tetmo-regulation 3. Views from the room (Rossio view) and restaurant are for half if the city

Khuyết điểm: 1. Wardrobe is located very inconvenient - almost in the bed 2. Bathroom is pretty small with no bath 3. Only 2 days out of 4 we had clear caps for coffee and clear glasses for wine

Ưu điểm: Friendly Staff, room cleanness & hotel location

Khuyết điểm: None

Ưu điểm: Amazing roof top gastro bar!!

Ưu điểm: Location and rooftop seating area

Khuyết điểm: Nothing

Ưu điểm: The room was lovely with a street view over to the train station. The rooftop is really nice to have breakfast on, and the rooftop bar is great to enjoy a sunset in the evening. The staff at reception were absolutely great, and were all trying their best with the Covid-19 pandmeic affecting everything already the time we were there in early march.

Ưu điểm: Best location best staff great room

Ưu điểm: Great room great location great service

Ưu điểm: The location was great, the staff very helpfu,l the room very clean

Khuyết điểm: Breakfast was not included like it was in every hotel we stayed in Portugal . The parking cost $22 extra. The room had no hair dryer

Ưu điểm: great location and attentive staff.Nice terrace bar and breakfast place. Great location to walk around downton Lisbon.

Khuyết điểm: Rooms are nice but on the small size. The hotel public spaces is small, lack of salons, boutiques or restaurant choices.

Ưu điểm: The property was beautiful, the restaurant was great with exceptional staff and good food & great drinks

Khuyết điểm: The front desk staff were horrible. Arrogant, rude and very unhelpful. I might have made a mistake booking where I should have put 3ppl & the room would only accommodate 2. They treated me like I was purposely trying to cheat this very expensive hotel. I paid for the extra room for one more night. Fast forward to when we had to leave a room one night early due to the horrific Coronavirus and they did not help us out at all so we had to pay for an empty room for one night and also treated us so rudely and with no empathy for all we were having to deal with. I will never stay there again and will not recommend to others; which is sad because it was a beautiful hotel. My recommendation is for management and desk personnel to have some sensitivity training.

Ưu điểm: The hotel is very well-placed and design. People are very kind and helpful. The buffet on the 7th floor (with terrace) is very good. Rooms are overlooking the main streets and windows make it silent.

Khuyết điểm: It is not a "cheap" hotel, but the quality worth the price paid.

Ưu điểm: Location is probably the best you can get for downtown Lisbon

Khuyết điểm: Staying at the 6th floor you have the trade-off between a no-nonsence terrace allowing for some nice snapshots and the noise from the restaurant, around 1am and 6am.

Ưu điểm: nice service, polit and patient staff, convenient location and elegant interior decoration

Ưu điểm: The hotel staff were very pleasant. They always welcomed you upon entering and leaving and genuinely seemed happy to see you. They helped us with places to eat, getting cabs, and even had a Blackberry charger for me since I brought the wrong charger. The duluxe room we stayed in had a small balcony where we spent some really nice time watching the city go by while we enjoyed a class or port. The hotel restaurant on the roof is a nice touch.

Khuyết điểm: Some people complained in other reviews about the rooms being small, but I didn't feel cramped at all. The room included a desk, minibar, and a decent closet with plenty of space as well as a bench.

Ưu điểm: Good service and the brilliant situation.

Khuyết điểm: The seventh floor was closed.

Ưu điểm: The staff were

Khuyết điểm: I found the all the staff were very helpful especially those on the front desk. The hotel has a great position and thou the kitchen was closed during my stay, there are numinous restaurants near to the hotel.

Ưu điểm: Central location and good brasserie on top floor of building.

Khuyết điểm: Did not sleep very well in this particular hotel. There was a single large down comforter for two instead of the more usual two. They fixed it, after some explaining on second day.

Ưu điểm: What stood out most was the amazing welcome at the door every time we arrived back to our hotel - it’s as if they all knew us! Every evening there was a different surprise waiting for us in our room - port, champagne, red wine, pastries etc! We even got a free upgrade to a triple room so our daughter didn’t have to sleep on a pull out. The breakfast has great variety and great quality with staff as helpful as ever.

Khuyết điểm: The upstairs bar for our pre dinner drink was a little quiet - but perhaps that is because we were there mid week. Maybe some music would help the atmosphere!

Ưu điểm: Great location. Lovely large room, comfy bed

Khuyết điểm: Would be nice to have tea & coffee replenished each day FOC. Although when we asked about it they did provide further tea & coffee free of charge.

Ưu điểm: Hotel Staff very professional and helpful with any requests Breakfast within the hotel excellent with a wide selection of varied cold and hot foods/drinks Location excellent to main tourist spots only 10 minute walk Facilities within hotel excellent

Khuyết điểm: Food within the restaurants not up to a 5 star hotel standard The hot food at breakfast needs to be hotter as only luke warm at best

Khuyết điểm: I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.

Ưu điểm: The staff could not have been better. Very helpful considering the current situation. Would definitely stay again.

Khuyết điểm: All facilities were closed. Spa etc. Government closures.

Ưu điểm: Concierge staff were terrific, location of the hotel was close enough to many sights,breakfast was amazing

Khuyết điểm: Booked a superior room with courtyard view, got a small bed and not view to speak of Other hotels we stayed in Paris or Warsaw offer complimentary water, here it’s only one time on arrival and they don’t advertise it unless you ask

Ưu điểm: Very helpful and friendly staff. We were there during the Covid outbreak when all the borders were being shut!

Ưu điểm: We were upgraded to a suite !

Ưu điểm: The Hotel was in a very convenient position for our 3 day sight seeing tour of Lisbon and the indoor swimming pool was of good size and warm

Khuyết điểm: The main dining room was closed and you only had the choice of the expensive roof top one or the coffee bar, although this was better than expected

Ưu điểm: the hotel equipement is quite old.

Ưu điểm: The personnel was friendly. I could have a late check-out. The location of the hotel is good, not far from subway, and actually not far from the center.

Ưu điểm: The best was location of the hotel. I liked buzness center of the hotel as well

Khuyết điểm: I think it is not 5 star

Ưu điểm: good location and nice service

Ưu điểm: It is a fifne Hotel, we liked almost everything, but especially the kindness of the employees

Khuyết điểm: We have been ignored at the D. Fernando restaurant. I wonder if it has been due to a football game with Benfica. We dicided not to go there anymore

Ưu điểm: Very nice hotel in an excellent location

Ưu điểm: place of hotel was very good

Khuyết điểm: may be triple room could be better

Khuyết điểm: its not worth 5 stars

Ưu điểm: Information and booking assistance service, swimming pool, facilities in general

Khuyết điểm: Room service, No view from the room which was dark

Ưu điểm: The staff were very friendly. The hotel lobby smelled very nice and the rooms were modern and spacious.

Khuyết điểm: The beds were slightly hard but that is being very critical. The soundproofing between floors is not very good. We could hear the people in the room on the floor above.

Ưu điểm: Great location for exploring the city, close to train station, ubers are really cheap. Hotel itself is really nice, beautiful entrance, especially at night, wonderful bar with great staff, clean/spacious rooms - junior suite was well equipped. Overall a fantastic experience and would not hesitate to visit again.

Khuyết điểm: A minor point on maybe adding some block out curtains to the rooms, noticed it did get quite bright in the mornings, but not uncomfortably so, otherwise a perfect hotel.

Ưu điểm: The location was good.

Khuyết điểm: The general hotel infrastructure is awkward to say the least. Rooms are very small. Mine had no window. The staff doesn’t pay attention to detail. They charge you for everything!! Even water, which is supposed to be complementary.

Ưu điểm: Great location, friendly staff at the reception, bar and restaurant, very high-level housekeeping, nice lobby bar open till late and an excellent restaurant (decor a bit hall-like, but food delicious).

Khuyết điểm: Prices at the lobby bar rather high compared with the general price level of Lisbon

Ưu điểm: I liked everything about the hotel and the room. Staff were knowledgable and friendly.

Khuyết điểm: I didn't like the smell in the lobby! I don't know if it was coming from the spa or if it was done on purpose, but it was overpowering!

Ưu điểm: Room is clean and good space. Sumptuous choices for breakfast.

Khuyết điểm: Location is bit off core.

Ưu điểm: The music in the background. :)

Khuyết điểm: Not getting a double or trying bed

Ưu điểm: Good location, nice rooms

Ưu điểm: The rooms are small but are clean and well decorated.

Khuyết điểm: The breakfast was the worst I ever had experienced during all my travels.

Ưu điểm: I really enjoyed my stay at this hotel. The staff was attentive and friendly.

Ưu điểm: The location, being close to 2 metro stations is a plus, the room is large enough and the beds are comfortable. The room has been cleaned daily but the carpet had some old stains. Breakfast was good, but the coffee not.

Khuyết điểm: I did not like that the room seemed not to be soundproof; you could hear other guests talking in their rooms or bathrooms. Also, I don't know how that happened (it's been a first) I had to pay separately the city tax, although when reserving the room it was written that it's included in the price (some strange misunderstanding).

Ưu điểm: Staff were friendly and barman was very pleasant , efficient and very helpful

Khuyết điểm: The aircon wasn't great it seemed to stay warm all the time

Ưu điểm: Confortable. Fast check in and out. Close to center and airport.

Khuyết điểm: Nothing. A bit expensive the bar...

Ưu điểm: The staff were friendly and polite.

Khuyết điểm: The room was a bit dirty for a room costing 300 Euros a night. For some reasons, I couldn't close the lid of the bathtub, so I was forced to take a shower instead. All and all, the room was good, but not for an expensive room with 300 euros price tag.

Ưu điểm: Location, Location, Location!

Ưu điểm: The location was great, rooms were very clean and staff was friendly.

Khuyết điểm: Glass bathroom made to hard to not disturb anyone sleeping in bedroom during the night since lighting would shrine through

Ưu điểm: Respectful employees, wonderful service, communicated in my native language and Spanish (which I appreciate), staff in the breakfast buffet were always attentive and made me feel special at all times.

Khuyết điểm: There was nothing I did not like about this hotel. On the contrary, if I visit Lisbon in the future, I want to book in this hotel.

Ưu điểm: Every thing

Khuyết điểm: Great experience cheerful staff. Good SPA etc

Ưu điểm: breakfast was very good with a wide choice of foods

Khuyết điểm: a pity they didn't offer smoked Salmon and some more raw vegetables than only lettuce

Ưu điểm: The staff where very friendly and helpfull

Khuyết điểm: Having to pay to sit around the pool, I think this should be included in the price of room.

Ưu điểm: room, location,

Khuyết điểm: extra charge for swimmingpool of 12,5 € p/p

Ưu điểm: OK

Khuyết điểm: Spa Hammanm a little smelly, fungus? Sometechnical stuff not working

Ưu điểm: Toilet very nice

Khuyết điểm: fee for the pool

Ưu điểm: Hotel was extremely relaxed and comfortable. Facilities were excellent.

Ưu điểm: dinner on top of hotel and bath tub was so nice and big , view of the city

Khuyết điểm: tea and coffee set up was not replaced after first day, however we never requested, thinking it will be done

Ưu điểm: The design and layout of the rooms were very pleasing. Also the food in the restaurant and the views were stunning.

Khuyết điểm: The downstairs bar and restaurant was a bit soulless and we were chased up in the lift by a porter who had brought up our bags earlier and wanted a tip.

Ưu điểm: The hotel restaurant & bar has spectacular views overlooking the city

Khuyết điểm: The spa facilites and outdoor pool were under construction until sept 07, this was a little frustrating.

Ưu điểm: excellent quality and value

Khuyết điểm: n/a

Khuyết điểm: the bad smell from the toilet in the room