Staff was not up to standard. Very rude.
Nothing you guys book me the wrong flight and I have to run around until I find my right plane
The worst people to deal with in gatar airport after I miss my flight they plam me and 5 people with me after the air plain delayed us from making to the next flight to the people off gater the forner the one you hiar to run the airport they do more damage don’t fly with gatar airlines
I had a pleasant experience.
This is the worst flight experience
Ưu: "Awesome crew and comfortable flight. Food was good also!"
Khuyết điểm: "Nothing really. There was plenty of room this flight so wide and I had the ability to sleep a little more comfortable."
Khuyết điểm: "Be more professional"
Ưu: "The crew was amazing"
Khuyết điểm: "it would be better if the flight departure on the scheduled time"
Ưu: "Discount offer"
Khuyết điểm: "N/A"
Khuyết điểm: "Mu luggage got broken"
Ưu: "Amenities like, Tooth Paste, Brush and Headphones."
Khuyết điểm: "Liquor and Wines needs Varieties."
Khuyết điểm: "Thank for everything it is excellent"
Khuyết điểm: "Seat comfort"
Khuyết điểm: "Nothing for kids. First time i have seen that no toys for kids. No tv and entertaiment for adults"
Khuyết điểm: "Food"
Ưu: "Everything was good"
Khuyết điểm: "Veg Food"
Ưu: "They greeted us in Georgian at the gate during boarding, this was very nice."
Khuyết điểm: "Entertainement could have been better, there was no in flight entertainement at all. The food alos remains to be improved."
Khuyết điểm: "everything. see what i mentioned above. i will not book through your company again"
Ưu: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Khuyết điểm: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Khuyết điểm: "Snack options were a bit limited for such a long flight"
Ưu: "Stellar crew -- super friendly, served water/juices constantly, polite, attentive. To be commended Great choice of movies and entertainment but no wifi???"
Khuyết điểm: "This was an older 777 -- no wifi -- pretty surprising on such a key flight at DOH-JFK! This is not the airline's fault but I had a crazy lady next to me who was very disoriented, who could not speak English and needed assistance. No one would deal with her! She had a little pouch with her name on it -- like a UM -- so someone knew something was not right when they put her on the flight. I bought drinks inside the terminal for this 14 hour flight but they were all confiscated at the additional security at the gate!! WTF"
Ưu: "Crew were great and sincere"
Khuyết điểm: "Qatar gave problems changing flight for emergency purpose and had produced all documents but they wanted further documentation which could not have access because at,a foreign country. Felt they don't care and it was all to do with money which had to pay."
Khuyết điểm: "going with RJ in the first leg"
Khuyết điểm: "The food was horrible"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Ưu: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Khuyết điểm: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"
Ưu: "Very crowded flight but still had room. Amazing and and easy to use entertainment. Super friendly staff. Comfortable seats. Exactly what I have come to expect from this amazing airline."
Khuyết điểm: "The food could use some work. It is still better than most other airlines but not as good as most high schools. However, you will not go hungry because they make sure that you stay and hydrated on their flights. I do dislike all the dogs that are allowed in planes. Now flights have babies crying coupled with dogs barking. Takes away from the overall ambiance that Qatar tries so hard to achieve."
Ưu: "The Qatar Airways price."
Khuyết điểm: "Did not know what Vegetarian Jain meal should taste like! Even goats and sheep woud not have liked the taste of this special meal. Fortunately, cabin crew member was kind enough to give me a regular Hindu veggie meal rather than my pre-selected Vegetarian Jain meal (VJML) - DO NOT CHOOSE VJML on Qatar, unless you wanna faint from the horrible food! The tray was dirty! Co-passengers in the row behind me were also complaining The audio lead of my headphone would not go into the outlet in the seat armrest! So I had to use audio from neighboring (empty) seat and sync it with video from screen for my seat. What a pain!"
Ưu: "I enjoyed my flight overall with good service by the attendants. Additionally, the food quality was good for an economy meal."
Khuyết điểm: "long layover and very tight seat conditions were my only big complaints."
Ưu: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Khuyết điểm: "seat was not much comfortable"
Ưu: "Service. Kindness"
Khuyết điểm: "Nothing"
Khuyết điểm: "Dely to time"
Ưu: "Quality of foods and service"
Khuyết điểm: "Almost missed my flight. I had to take a bus, go through a transfer check, and then take a train to the gate, which got me there so late (even with running) that they were calling my name (and a few others) over the loud speaker."
Khuyết điểm: "delayed flight"
Ưu: "The classy servieces in the plane..the plane it selfe is excellant"
Ưu: "Airport staff."
Khuyết điểm: "4 hour flight wolith no entertainment system and old aircraft was a huge drop I am frequent Qatar airways customer, and this flight was the worst"
Ưu: "Flight was on time ."
Khuyết điểm: "The seating was not organized when people needed to bored. It was busy and people where rushing to get in the plane ."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "The crew were highly welcoming and nice."
Khuyết điểm: "The Oryx screens had a lot of glitches and the brightness was very poor. It wouldn't let me change the language and the controller was stuck."
Ưu: "I loved the kind and friendly staff of Qatar airline. They were very organized and helpful. We missed our flight due to delays but they took great car of us and guided us through the process."
Khuyết điểm: "They seats were too close. The person in front had his seat back and was practically in my lap. Annoying."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "The staff was good and food as well had a great trip"
Emirates is top notch. I would travel with them again in a heartbeat.
It was really excellent!I suggest everyone should try Kayak.
I don't like the food . The trip from Amman to Dubai the service are very slow
Ưu: "The Boarding Emirates at Logan Airport is a nightmare. The staff are unhelpful, and take long time to process Transiting passengers. The Desk is understaffed, and the staff is rude."
Khuyết điểm: "The flight has enough crew on board, but the staff usually stand together in the galley and keep gossiping, instead of going around once in a while and check on passengers. It's a long flight and crews change but the passengers don't."
Ưu: "The 777 is way behind the 380s comfort."
Khuyết điểm: "Style and comfort"
Ưu: "The seats are very uncomfortable. impossible to be comfortable."
Khuyết điểm: "Love Emirates - would fly it everywhere if I could!"
Ưu: "Everything was good and easy"
Ưu: "Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate."
Khuyết điểm: "Qatar airways allowed us to take both separately and we could take up exit row if available without payment"
Khuyết điểm: "Stuff not helpful, rude and not helping at all despite us being with a baby"
Ưu: "The seat was comfortable, the crew was nice for the most part."
Khuyết điểm: "Some of the crew were neglecting, the food was bad and the boarding system was strange, as people in first class and economy were meshed together (Amman - Dubai)"
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "The take off and landing was very good."
Khuyết điểm: "The entertainments."
Ưu: "Food Staff Service Aircraft"
Khuyết điểm: "Nothing"
Ưu: "At least inform me that bag is left behind so i wont walk around around baggaage belt for hours at the destination it happend both sides thanks"
Khuyết điểm: "Waiting inconvenience"
Ưu: "We flew business class from Dubai to D.C., and the VERY long trip was made so much more endurable with all the amenities offered. For example: - fully reclining seats with mattresses that enable sleep - attentive, thoughtful service - a lounge in which to get a drink or snacks, relax, talk with people - good food and drink - a personal bar at your seat with water and soft drinks We've also flown Emirates in tourist class, and it, too, is far superior to most other airlines. There's more seat room, more leg room, good service, clean bathrooms, and decent food and drink."
Khuyết điểm: "no negatives"
Ưu: "Nothing specific"
Khuyết điểm: "I was specifically asked for the vegetarian food n mentioned that I am highly allergic to the eggs....in spite of that no vegetarian food was served till I asked the staff about my food...i was told that there is no vegetarian food for me....n at last I was served with very basic food .....not at all good...i could not eat that n stayed hungry n could not even sleep due to headache n acidity This FOOD experience was extremely Disappointing"
Ưu: "The only good thing was the entertainment"
Khuyết điểm: "Everything"
Ưu: "Crew were helpful when man sitting in front reclined his seat & knocked a full glass of orange all over my legs & seat."
Khuyết điểm: "Couldn't get boarding passes for all three flights when I checked in. Screaming kids."
Ưu: "A good time to board"
Khuyết điểm: "No offer of free water to drink on a 3.5 hour flight!! Staff didn’t smile at all."
Ưu: "Inflight entertainment was good but that doesn’t make up for lack of equal treatment of all passengers"
Khuyết điểm: "They are racist!!!!! Segregation and all!!!!! For my more than 12 hours layover I had to pay for my own hotel!!! Yet other travelers were given free hotel vouchers. As a matter of fact I was kept waiting for nearly half an hour in the middle of the night even though I had been waiting for service ahead of them."
Ưu: "Great crew and comfortable seats"
Ưu: "Smooth flight"
Khuyết điểm: "The food"
Ưu: "Good as usual"
Khuyết điểm: "Nothing I can think of"
Ưu: "Comfortable, great food"
Ưu: "Crew were friendly Entertainment was good"
Khuyết điểm: "My meal was forgotten and when I asked for it I received dried red cabbage and a dried up tomato and a grated carrot and something I didn't know what it was. The bread was not gluten free on this meal so I couldn't eat it. Unlike the first leg of my journey this meal didn't have my name or seat number on. I feel like it was put together once I asked where my meal was. Snacks offered but not gluten free so was very hungry from previous flight."
Ưu: "Good leg-room."
Khuyết điểm: "Crew do not seem to be attentive."
Ưu: "Emirates is a true Customer Service oriented airline. It is a relief to know that in this age of carriers that charge you a lot and treat you like you are paying a bus ticket there are airlines that still know the key to success. Boarding was fine and not dependent on local personalities. You can tell the company cares about training. The food and entertainment is excellent. Seats are still a little smaller but they try and make up with it with other perks. Flight crew was polite, smiling, and accommodating no matter the time. Pillows, blankets, snacks, etc. all given without having to ask or be charged. We were also given these little self care packs with toothbrush & paste, eye pillow, socks, and earplugs! Overall it made a long flight over night very comfortable."
Khuyết điểm: "Nothing!"
Ưu: "Flight schedule is perfect for a family."
Khuyết điểm: "Crews are not responsive to my call during the flight."
Ưu: "Clean flight friendly crew but at times they ignored Some senior passengers by asking for juice and they just passed away."
Khuyết điểm: "Food options could have been better such as better sandwich bread."
Ưu: "Almost everything !"
Khuyết điểm: "Had to go and find a steward at one point to find out where my coffee had gone to."
Ưu: "horrible baggage policy"
Khuyết điểm: "They forgot my vegetarian meal"
Ưu: "Love the idea of informing every leg of my flight. Thanks"
Ưu: "Almost $1400 value items were broken in my two fregile box/bag."
Ưu: "I loved the idea that i was considered for an upgrade it felt special and i thank the staff and the airlines for being so considerate and kind."
Khuyết điểm: "Honestly, i cannot think of anything specific except that it was very chilly inside the business class."
Ưu: "Friendly staff, great selection of entertainment!"
Khuyết điểm: "There was nothing to not like"
Khuyết điểm: "Seat assignment and boarding process"
Khuyết điểm: "I didn't like the way they were talking to me about the strict rules on luggage weight limit. They asked to pay 30 dollars for one extra kg and even on the carry on bags. The staff who seemed to be a manager in Korea was telling me to leave behind everything as they are only allowing me total of 7kgs to carry on which includes my laptop (3kg already) and a small handbag! They are literally asking you to just carry your laptop, magazine and a toothbrush! Never seen this strict and stinge rules before. And they didn't even check my carry on weight when boarding after...after giving up my gifts to friends which were not worth paying extra 30 dollars! According to their seat allocation people who sat next to me seemed to be a double or triple size of me (No offence to these passengers) and I could not eat my meal properly because I had no room to move my arm. I asked politely to a crew to change my seat but they said it is full and gave me a cup of orange juice! How nice! I will discourage people to spend extra money on Emirates because you might not get the premium service you pay for!!"
Ưu: "I cancelled the flight 6 hours after booking. The travel agency changed me $50 per passenger. The agent did not render any service whatsoever, but stole $100 from my visa card."
Khuyết điểm: "We arrived onetime yet Emirates did not have a gate at SFO so we were parked on the tarmac for over an hour after a 16 hours flight. When we got thru immigration in record time due to the newly installed kiosks, we waited for 2.5hours to get our luggage, there was only one carousel open for an entire A380 airplane with all its luggage and the boxes were piling up on each other, some of them were crushed due to overloading, it took them 2 hours to open a second carousel to offload all of the bags. During this entire time, the Emirates representatives were unhelpful, the local SFO personnel were quite disorganized as well."
Khuyết điểm: "When we landed we had to take the bus"
Ưu: "Both flights were amazing the service in both were excellent including crews too"
Khuyết điểm: "Both flights were amazing the service in both were excellent they also cared for our feet with the token of sock to Rest our feet from Dubai to Boston the crews hostess exclusive to work with clients good staff"
Ưu: "Great service"
Khuyết điểm: "Nothing"
Food and coffee was very good! Flight attendants so helpful!entertament excellent.
The service from flight attendants was excellent the food was good , the coffee taste yummy!
Service was great the airport is amazing the flight was very comfortable
Boarding was long and drawn out multiple security checks long lines no priority for business class. Seats were hard and food was mediocre at best. Remote controller was not working and attendant suggested that I deal with it instead of moving me to one of several seats empty in the cabin. Attendants barely spoke English as well which is not acceptable for international flights. Will stick to Qatar Airways from now on.
The ticket price is reasonable, the Istanbul Airport is amazing .New clean fun have everything you need it even the shoping price is great, inside the airplane is modern and clean ,the crew the clean the Bathroom after every passenger due to covid, also the give you PPE package to stay clean and safe, the crew staff are organized and friendly, the food is fresh and delicious, I recommend Turkish airline for any one need easy trip from the begging to the end. Thank you kayak for the great 👍 ticket price. Love it.!!!
Ưu: "Crew was excellent & amazing, The Seat was comfortable & have good space between the rows."
Khuyết điểm: "only food more improvement, I know that's the effect of COVID 19 VIRUS & IT IS NOT OF THE Turkish Airlines thankfully, but thy are following the rules."
Khuyết điểm: "Please improve food. Same cold sandwich was given again and again. There was no tea, coffee, cold drink, fruit or chocolates. The menu was very bad. We are disappointed with food."
Khuyết điểm: "Seat legroom"
Khuyết điểm: "If they use the new business class seat."
Khuyết điểm: "1 hour delay due to weather"
Ưu: "The crew was great and loved the meal given during flight."
Ưu: "fantastic food test"
Khuyết điểm: "announcements in Turkish is interrupted your screen in front of every passenger and you have to listen to it even if you have no idea of what they taking about because it will block everything your are doing .. The solution is very easy as you can setup the screen to your language and the computer can choose to show you only the announcements that is in your language that make sense to you."
Ưu: "Good Food. Polite treatment of Customers. Good Luggage allowance Lots of "little extras.""
Khuyết điểm: "Very cramped seats. Very slow boarding. Needed to wait at 4 different security checks when transferring from one TAF plane to another -- after 2 security checks/waits for 1st TAF plane."
Ưu: "Food was great. Crew was nice overall."
Khuyết điểm: "When we arrived they tried to convince us to let our 4 year old fly w a broken tray table. After escalating they wanted to remove us but some other passengers intervened and helped. Entertainment system totally sucks. Movie selection was good but a headache to navigate."
Khuyết điểm: "Nothing."
Ưu: "The entertainment option was pretty good"
Khuyết điểm: "For such a long flight, there’s not much legroon."
Ưu: "Staff friendly."
Khuyết điểm: "Seats too tight. Very little leg space."
Ưu: "In simple terms it was a normal flight."
Ưu: "Both flights on my round trip from SFO to IST, we’re decent and as comfortable as can be expected. Kudos to a great staff. The food was decent, and the complimentary comfort kit was a nice touch as was the cologne spray in the bathroom. Tessekur Ederiz!"
Khuyết điểm: "The 13 hours of flying! Lol, that’s just part of the deal when flying, I dont Have anything to complain about."
Khuyết điểm: "You broke my suitcase"
Khuyết điểm: "The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary"
Ưu: "we ware attisefy for are first time in bisness clas"
Ưu: "Service. Crew. Everything is amazing."
Khuyết điểm: "None"
Ưu: "The only thing that I liked was that I got to spend time in Turkey which is beautiful and had friendly people outside of the airport."
Khuyết điểm: "Customer service sucked! Especially in Amman and Turkey . No one would help you when you need it in the airports and their desks are not open long enough to get the help that you need in Amman. Also, when you ask the information desk at the airport in Amman to call someone from Turkish Airlines they tell you that they can't because they won't come. I hope that this feedback would be used to make the airlines better because Turkey is truly a beautiful place."
Ưu: "Everything was v good"
Ưu: "The entertainment and accommodations were superb. I appreciate all the things they think of to make you comfortable. The seats were a bit hard but they reclined nicely."
Khuyết điểm: "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."
Ưu: "Crew, entertainment, boarding"
Khuyết điểm: "I had a stop in Istanbul airport and a change of planes The first plane although much larger than the second the set leg room was very tight, for 186cm tall person it was a disaster The second plane however had better leg room and was more comfortable than the first"
Ưu: "they fed us on both flights and offered drinks"
Khuyết điểm: "my knees were pressed into the seat in front of me. Im 5/8"
Khuyết điểm: "Absolute chaotic experience. Seized all electronic equipment which I anticipated ahead of time and left my iPad home - but they took my camera - which is NOT on the list or a digital device. They had ONE person handling what had to be well over a thousand iPads and laptops. Flight left hours late. NO legroom, Food was horrible and inedible. The entertainment system draped out and locked up 4 hours into a ten hour flight. The WORST flight experience I have had in a very long tie and I have flown all over the world. Will NEVER fly Turkish Air again. STAY AWAY from this airline."
Khuyết điểm: "The plane was old and the seat was very uncomfortable"
Ưu: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Khuyết điểm: "TV screen very far from the seat and could only interact with it via the remote control."
Ưu: "Happy with all services"
Khuyết điểm: "N/a"
Ưu: "Great airline"
Khuyết điểm: "More leg room is needed"
Ưu: "I like the food and the crew and the entertainment"
Khuyết điểm: "i didnt like the plane touchdown the ground and take off again that was so scary."
Khuyết điểm: "The fact that the flight was cancelled and I wasn't notified"
Ưu: "Food and entertainment were OK."
Ưu: "The staff deserves one star"
Ưu: "Clean and computable plane, very good meals and quick handling for departure"
Khuyết điểm: "Nothing !"
Ưu: "Best entertainment system I have seen on a flight, bar none. Appreciated the USB port for charging"
Khuyết điểm: "Transatlantic flight had smallest seat I have seen on a long-haul (fine on the shorter leg)."
Ưu: "The crew and their service was great, and there were lots of choices for entertainment."
Khuyết điểm: "The seats are really uncomfortable. I'm young and healthy but my knees and back are in a lot of pain after the flight."
Ưu: "It was a pleasant experience,"
Ưu: "Crew were very curteous"
Khuyết điểm: "Food was not great. I expect, and have previously experienced much better food quality and taste from Turkish airlines"
Ưu: "Crew were professional."
Khuyết điểm: "The smaller size planes have less leg room for a coach for shorter flights. The seats I booked initially were changed on me. I don't like that."
Ưu: "Well, let's see, I missed my flight with THY because of a connecting flight with American Airlines, and instead of helping me, they wanted to charge me $3,000 to catch the next flight out. They said it didn't matter who's fault it was. So my entire trip got cancelled. So I can't rate the flight, but unless you can guarantee you won't miss the flight, I would not recommend taking the risk of losing all your money and ruining your trip."
Ưu: "Staff were very friendly"
Khuyết điểm: "I picked specific seats when i checked in online. Instead I got the worst seats me and my wife. Plane made unusual noise and I am a frequent flyer."
Khuyết điểm: "Outstanding customer service"
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "I like the food, seats and customer service"