I love everything about Qatar airlines. Especially the airport and the the customer service they provided. The only problem was my sister was having stomach flu and terrible crumbs. She was asked if there is any chance she can have more comfortable seat, or place she can stretch her feet, so she can bear with the pain but the flight attendant told her that airline can’t accommodate her. It was frustrating to know that if someone feel unwell the airline doesn’t have any accommodations.
Movie choices were very limited and old
Not sure why everyone has to go through literally 7 different security check points (not Qatars fault) but besides that, everything went very smooth.
courteous flight attendants, great food, diligent attention to requests, clean, love entertainment options and the consistent notice of the planes advancement of flight(status of flight progress)
My TV screen was freezing, it was hard to navigate. Everything else was just excellent.
Khuyết điểm: "The service was excellent. The food was sometimes a challenge for me but that is just my food preferences."
Ưu: "Crew was nice and attentive."
Khuyết điểm: "I was disappointed that the middle seats were booked too. I was expecting the middle seats will be kept empty for social distancing purposes."
Khuyết điểm: "Travel insurance that I purchased 80+ dollars was useless because I couldn’t use do anything to change my flight date"
Khuyết điểm: "No comments"
Ưu: "Qatar airlines seat"
Khuyết điểm: "Bigger lavatory in the plains"
Ưu: "The aircraft was comfortable and the electronic amenities were decent and needs improvement"
Khuyết điểm: "Free WiFi and Dancing boys"
Khuyết điểm: "N/a"
Ưu: "The crew was good. Good movie selection."
Khuyết điểm: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Khuyết điểm: "Seat comfort"
Ưu: "Everything was just average to poor."
Khuyết điểm: "Baggage was not handled properly. Food is just average. Crew looked very tired, they are probably too much overloaded with work and the airline has poor scheduling of shifts for their crews."
Khuyết điểm: "For 1.5 kilo overwait I’ve been charged $65"
Ưu: "Nice,clean, efficient"
Khuyết điểm: "The movie selection was not the best. There were a lot of choices but not that many newer popular ones"
Ưu: "Great service, friendly and helpful"
Ưu: "I was flying first time via Qatar and I am very impressed how excellent was everything."
Ưu: "Seat next to me was empty, helping with the very cramped conditions. Great food. Movies were okay."
Khuyết điểm: "Late boarding, then delayed further due to departing passenger. Delay caused me to miss my connecting flight in Doha. 5 Star Airline marketing is nonsense. Same cramped seats as any other airline. Boeing 777 is a disappointment. 787 is much better."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "The flight went well, from boarding to landing."
Khuyết điểm: "We were informed at origination that we would be put up in a hotel in Doha. Online and also at check in desk. When we arrived in Doha we were directed to a desk for hotel booking. After waiting inline 45 minutes we were told we don't get a hotel with reduced economy fare."
Ưu: "Seat was comfortable entertainment was nice food was excellent"
Khuyết điểm: "Nothing"
Ưu: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."
Ưu: "Good amenity kit. Decent food offerings. Great range of alcoholic beverages"
Khuyết điểm: "Business class crew were overstretched and inattentive. Had to find my own seat and flag crew down for hot towel."
Ưu: "Boarding from Doha and service in doha."
Khuyết điểm: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"
Ưu: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Khuyết điểm: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"
Ưu: "The Qatar Airways price."
Khuyết điểm: "Food"
Ưu: "Excellent airport; always on time; good meals; excellent entertainment"
Ưu: "I was really impressed by how nice caring and wonderful were the flight attendants!!! Excellent service!!! Great food!!!"
Ưu: "The check in crew needs training and learning the international rules Also they are missing kindness"
Khuyết điểm: "Need completely replacement with expert crew"
Ưu: "Everything is good thank you so mach !!!!"
Khuyết điểm: "Poor choice of inflight movies"
Ưu: "service, cleanliness"
Khuyết điểm: "seats too narrow, but understandable"
Ưu: "Stuardess verry nice, exceptional"
Ưu: "Service and crue was good"
Khuyết điểm: "Food"
Khuyết điểm: "Worse staff at mumbai airport. Even thou i was ready to pay for the upgrade to business class. They told me am not eligible to do it. Extremly dissappointed with the airline and staff"
Khuyết điểm: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Khuyết điểm: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."
Ưu: "I was disappointed when i tried to change my departure date. I was told one price and was charged a full round trip price at the end."
Khuyết điểm: "Be more clear when explaining charges and fees including taxes"
Ưu: "Rhank you dear Qatar for excellent customer service"
Khuyết điểm: "Food"
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Drinks service was poor, food was cold
It was a pleasant experience and no complaints.
Ưu: "The flight was SO OLD and uncomfortable which is absolutely ridiculous for a 16 hour flight. My screen did not work the entire time despite asking flight attendants to fix the issue. The flight attendant would not attend to me despite me pressing the button and twice skipped me while giving out meals. I had to call them back and ask for it. The bathrooms were SO dirty and yet no flight attendant took out the trash or cleaned it even though we are in the midst of a pandemic. We were also not given hygiene kits to keep ourselves safe. DO NOT FLY WITH THIS AIRLINE."
Khuyết điểm: "EVERYTHING."
Khuyết điểm: "The crew never answer the calls when we call"
Khuyết điểm: "The crew service is very bad, they are rude. And the thing from dubai to Hyderabad one of the attendants doesn't even help with the luggage, don't close the top shelf behaved as if untounchavility prevailed which Is very bad"
Khuyết điểm: "Great flight back to the UK, flight crew were very pleasant and attentive."
Ưu: "The crew was just fine."
Khuyết điểm: "Checking on the cleanliness of the toilets frequently"
Ưu: "Amazing flight and service. Would fly Emirates all the time if I could."
Khuyết điểm: "Crew can be more friendly"
Ưu: "The options for drinks for this 13hr flight were great. The food was sufficient. The ride was smooth as usual."
Khuyết điểm: "I know the crew gets tired too, but the whole crew shouldn't be tired and disappear all at once."
Ưu: "Today amazingly the service was too good, the hostesses were coming forward and asking if we needed something and making the journey comfortable."
Khuyết điểm: "Was nicr"
Khuyết điểm: "The bread buns were cold. Better if they were served hot"
Ưu: "super comfortable. Food is not very tasty , could be better."
Khuyết điểm: "Food in business class is not very tasty , could be better."
Ưu: "Emirates itself was great but using fly Dubai from Dubai to Kabul was awful."
Khuyết điểm: "No flights to Kabul using Fly Dubai when someone books tickets actually for Emirates."
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Emirates always goes above and beyond to keep your experience as good as possible."
Khuyết điểm: "The boarding process lacked discipline"
Khuyết điểm: "Nothing"
Ưu: "Loved the service and the movie options."
Khuyết điểm: "The food was just okay. It was pretty bland."
Ưu: "Service on the plan was excellent. Food was delicious"
Ưu: "Food excellent, seating room to tight"
Khuyết điểm: "Service in general, bad"
Ưu: "On time, chose the raw meal which was excellent."
Khuyết điểm: "Nothing!"
Ưu: "Crew were very professional and polite, entertainment was awesome all the latest movies, food was pretty good. Thanks for free wine and drinks. Crew were very kind."
Khuyết điểm: "Though more comfortable than other flights like KLM, it was still a little cramped"
Ưu: "The food was great. Don't be scared of giving vegetarians dairy though unless they specify vegan."
Ưu: "Excellent service and smooth take off!"
Khuyết điểm: "I thought I had paid for window seats."
Ưu: "Everything as usual"
Khuyết điểm: "Some rude passengers"
Ưu: "Flew business class. Nice lounge at ktm, better than I expected for Yangon. Fast checkin, good service and very efficient. Seats comfy. Arrived early to Dubai."
Ưu: "Just superb. Even got a meal on a 40 minute flight!"
Khuyết điểm: "Long bus ride to the aircraft - thought we were driving to Muscat!"
Ưu: "A380 economy cabin, excellent legroom for a 6"2 bloke like me. Seat was wide enough too. Really good food and a cracking entertainment system. Happily fly them again."
Ưu: "Everything except landing"
Khuyết điểm: "Rough landing"
Khuyết điểm: "Airport staff were not very descriptive or helpful with directions. Talked to me like I was dumb...."
Ưu: "The service, the comfort,"
Ưu: "Food was good"
Khuyết điểm: "Less attention to my two kids"
Ưu: "Food is good, inflight entertainment is good, and even though the flight is long, Emirates does a good job inflight."
Khuyết điểm: "29 passengers were arriving in JFK from MSP, a flight that was delayed due to ground staff issues at JFK (which means that Emirates' partner airline had some issues?). Plane was delayed but we landed just in time to make the connection or so we thought. After running through the terminal, we saw our plane attached to the gate for 53 minutes(I have pictures to show) but Emirates gate staff said the flight is now closed, and didn't let us board the flight. They didn't help us rebook our next flight, or pay for hotel or transportation. And some of us couldn't fly for 2 days because they were overbooked on their future flights. And that's what really happened - Emirates was overbooked for our flight, and conveniently used the excuse that they didn't know our flight had landed in JFK (seriously), and their ground staff was totally non challent about it. They asked us to call the partner airline to rebook, who instead asked us to call Emirates. 4-6 hours of calling for most of us in the middle of the night. Emirates has social media presence on Twitter & Facebook but it's like chatting with a wall. Its 100% useless and waste of time, and I have asked them where I can send my complaint but they won't respond."
Khuyết điểm: "One of the flight attendants was extremely rude. She passed over me several times like I wasn't sitting in the most uncomfortable seat. In the middle. She didn't want to give me water, I had to ask if I could have some water. TSA held me up, I almost missed my flight had to be rushed on and no place to put my things so I had to sit squashed in the middle seat with all my bags for a 12 hour flight. I won't EVER go through Boston AGAIN. I won't ever chose Emirates for that long flight again, if I can help it. The WORST!!"
Ưu: "Lots of movie options"
Ưu: "On time"
Khuyết điểm: "Food variety"
Ưu: "Everything was pretty smooth and no real issues. Online check-in was great and let us drop our bags off without waiting in a huge line."
Khuyết điểm: "Mosquitos in the airport. Probably the most we saw/got bit by in Myanmar was in the airport in Yangon."
Ưu: "I love that I got a cute little bag filled with things like socks, eyemask, and ear plugs. Its just the little extra things that made it better"
Ưu: "The response and service of Airhostesses are outstanding. I have to mention specially the assistance their supervisor provided to me when I have felt a little breathlessness and her constant attention on me to ensure I am normal and comfortable. Unfortunately I do not remember her name. Thanks to her and her team I felt at home."
Khuyết điểm: "Vegetarian food would be good if it was less spicy."
Ưu: "Everything...food and staffs were great"
Ưu: "Better plane with much better entertainment system. Decent food. Once I had missed my connecting flight because of the flight delay, they promptly arranged for a hotel to stay at, as there wasnt another flight to NYC for 12 hrs. Otherwise I would have been really pissed."
Khuyết điểm: "First time I have had mediocre crew on an emirates flight. The guy serving my section was not particularly friendly, had a bit of an attitude problem and spent a little too much time chatting up an attractive female passenger. Again, disorganized boarding process. First time I have experienced such terrible service on emirates."
Ưu: "Communication on phone prior to flight regarding baggage allowance & other matters was handled promptly & efficiently by friendly & knowledgeable phone agents. Ground crews in airports & at gates most friendly & efficient"
Ưu: "Flight leg space and inflight crew are good"
Khuyết điểm: "Emirates Check in Person at Orlando International Airport is Rude and RACIST"
Ưu: "Staff, Service, plane, food. Everything"
Khuyết điểm: "I can't say a word against them."
Ưu: "I like Big TV"
Khuyết điểm: "After shown the back door of the plane, 7 others were stuck in a lift for an hour, it was too hot. help didn't come soon enough. Ignored by airport staff and cabin crew"
Ưu: "Everything was great."
Ưu: "This is my third time flying with Emirates and I can not say enough positive things. I only wish my husband was able to fly with them."