Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Bác-xê-lô-na
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Việt Nam có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Việt Nam trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "the crew is fine. The seat was OK standard."
Khuyết điểm: "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."
Ưu: "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
Khuyết điểm: "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"
Ưu: "everything, the crew was efficient"
Khuyết điểm: "more African entertainment to be added on the Johannesburg route"
Ưu: "Flight time shorter than scheduled. Food good. Crew great."
Khuyết điểm: "Somewhat limited recent release movies compared to Emirates."
Ưu: "Good food. Friendly staff efficient airports."
Khuyết điểm: "Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract. Plane very cold Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result."
Ưu: "Crew, food, time all great."
Khuyết điểm: "WiFi did not work. Flight data unavailable."
Khuyết điểm: "The person next to me had a distinct body odor."
Khuyết điểm: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"
Ưu: "Ok boarding, plane was new, entertainment system was up to date"
Khuyết điểm: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."
Ưu: "crew were very friendly and helpful. flight was one of the best i’ve had"
Khuyết điểm: "boarding at sydney was very confusing"
Ưu: "The crew did a wonderful job of anticipating needs and having all the little ammenities you could want."
Khuyết điểm: "They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good"
Ưu: "The food selection, there is several pre-order meal based on diet or your religion"
Khuyết điểm: "The seat pitch at least 33""
Ưu: "Great seats and efficient service all round."
Ưu: "Foods. Drinks. Entertainment."
Khuyết điểm: "Nothing. Everything’s so perfect!"
Ưu: "Extra leg room, great service and good food."
Khuyết điểm: "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"
Ưu: "Seating was spacious, crew was attentive. Boarding was efficient."
Khuyết điểm: "The food choice was not pleasing to me."
Ưu: "check in went smoothly. helper was friendly and helpful."
Ưu: "The crew was very nice and professional and the amenities were top notch."
Khuyết điểm: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Ưu: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Ưu: "I reallyiked th service from the crew"
Khuyết điểm: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."
Ưu: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
Ưu: "everything good"
Khuyết điểm: "need new toilet"
Ưu: "Very attentive and super awesome crew."
Khuyết điểm: "Nothing"
Ưu: "Spacious economy class seating and great service"
Ưu: "The aircrafts, on-board service on Sin Dxb route"
Khuyết điểm: "The thing that Inhad to fly Silk Air with one of four flights."
Ưu: "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"
Khuyết điểm: "I took the 777 on my flight to Perth and the seats are so so different from the ones on A330. Don't bother with Business class if you are flying the A330. It's not worth the money."
Ưu: "Great service and comfort."
Khuyết điểm: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Ưu: "Staff worked very hard and were very helpful."
Khuyết điểm: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
Ưu: "Great set up with two seats, window and aisle"
Khuyết điểm: "Expected to have more indian movie choices."
Ưu: "Loved the hot towel service"
Khuyết điểm: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"
Ưu: "Ontime, airline stewards were excellent and tv entertainment very good"
Khuyết điểm: "Nothing"
Ưu: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"
Ưu: "Foot rest, large movie screen, good food"
Khuyết điểm: "They ran out of diet drinks."
Ưu: "Service was great."
Khuyết điểm: "Bit on the cold side."
Ưu: "New movies! Yes!"
Khuyết điểm: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Ưu: "Great flight and entertainment options, friendly crew, free wine :)"
Ưu: "Good service"
Khuyết điểm: "spicy chicken too spicy!"
Ưu: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Ưu: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Khuyết điểm: "cramped uncomfortable seats freezing cold"
Ưu: "again, the crew anticipated our needs"
Khuyết điểm: "On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it."
Ưu: "Attentive Staff - Fabulous"
Ưu: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Ưu: "Extremely polite flight crew"
Khuyết điểm: "-The food was pretty bad -The movie sound quality was bad, and the subtitles didn't work -Not much leg room"
Ưu: "Flight crew we're attentive and anticipated issues. The flight was smooth and the lavatories were clean and stocked. Love the hot towels at the beginning and end of the flight."
Khuyết điểm: "Not much to be honest. I suppose if I could say anything it would the seats in economy are a bit cramped, but that's to be expected."
Ưu: "Overall, the Singapore Airlines team are always professional and friendly. They pay attention to every detail and try to make sure everyone is as comfortable as possible. One of my favorite things about this airline is that snack and juice are readily available throughout the entire flight without bothering the flight attendants, say in the middle of the night. This includes fresh fruit and juice, which in my book is a huge plus. Their bathrooms are always clean and include extra cosmetic amenities."
Khuyết điểm: "Sometimes I feel like the cuisine is a bit too Asian and spicy. I had the fish curry and paid for it later in the flight in the bathroom, if you know what I mean. Also I was disappointed that I could not continue the same movie on this flight, as my previous flight, despite both flights being Singapore Air and using the KrisWorld entertainment system. I think the movies should be the same on each flight. However, the wide selection was great and I watched something else instead and really enjoyed the music selection."
Ưu: "Yes loved it"
Ưu: "I had a cheap ticket and expected much less, but food was great, crew was creat, boarding was easy."
Khuyết điểm: "The boarding was on small plane parked far away from the terminal and we had such a long bus ride I started to think "what is going on"..."
Ưu: "Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness."
Ưu: "The crew were good"
Khuyết điểm: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"
Ưu: "Crew was very attentive & met all my expectations."
Ưu: "Everything alright"
Ưu: "Good flights"
Khuyết điểm: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."
Ưu: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Khuyết điểm: "Please include Nigerian and Ghana movies"
Khuyết điểm: "Seat comfort"
Ưu: "Very comfortable plane and entertainment offered is excellent"
Khuyết điểm: "Headphones way too big (even when made as small as possible) 2 of 3 checked bags sustained damage to the structure of the bags! Passenger control was poor. Guy behind us was watching videos on his phone throughout flight without headphones-broadcasting to the rest of the seats around him."
Ưu: "Crew excellent"
Khuyết điểm: "Baggage collection at Washington could be improved"
Ưu: "Seat was comfortable and leg room was pretty decent in economy class when compared to other airlines"
Khuyết điểm: "Extra leg room, little bigger seats"
Ưu: "Crew was really amazing."
Khuyết điểm: "Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people."
Ưu: "The crew were fab"
Ưu: "Qatar airways is the best company"
Ưu: "boarding process was efficent"
Khuyết điểm: "delayed takeoff, delays on tarmac after landing/getting to gate, overly heated plane, hot food was served cold"
Ưu: "Qatar flight is no problem"
Ưu: "Qatar Airlines has amazing service! And they have free internet!"
Khuyết điểm: "The films are all sensored. And the free internet is only for 30 minutes."
Khuyết điểm: "Flight was diverted to Kuwait, due to poor condition for landing in Doha and we loose connection to Bucharest."
Ưu: "Qatar airways is the best airlines and they serve you like a 5 stars hotel"
Khuyết điểm: "The problem is when they linked a flights frome other airlines companies. Under ( one world ) On this flight the were linked with sirlankian airlines The flight was full and a lot of older asian on flight they don’t respect people and speak loudly The smell was not good enough"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "smooth flight"
Khuyết điểm: "- the baggage drop off counter guy was rude, so was his supervisor, they forced us to check our carry-on luggage and made it as they're doing us a favor for not checking our backpacks - there was a problem with the flight and got delayed 90 min, we missed our connecting flight and had to stay in DOH airport overnight - the food was really bad compared to other flights by QA, my wife got food poisoning from their food"
Ưu: "Overall better than most of domestic US or Korean national airline in terms of food and service."
Khuyết điểm: "Boarding took longer than other airports. Too many redundant checks for no apparent reason."
Khuyết điểm: "Great service. Courteous staff. Professional and well groomed crew unlike some US carriers. Decent beverage and food offerings in biz. Badly outdated IFE system."
Ưu: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Khuyết điểm: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"
Ưu: "The Qatar Airways price."
Khuyết điểm: "More veriaty on music would be good"
Khuyết điểm: "THere was no wifi"
Khuyết điểm: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."
Ưu: "We enjoyed the comfort, food , staff and entertainment."
Khuyết điểm: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."
Ưu: "Great selection of movies and tv shows"
Khuyết điểm: "I had to ask for everything. Crew members kept passing me by for food service and drink service even though I was awake. I had to tap/call them each time they passed by. It turned into a joke among me and the people sitting next to me. Entertainment screen is too dim even on highest brightness setting"
Ưu: "Really helpful i was the first one out from airport because i was assigned wheelchair."
Khuyết điểm: "Everything was all set. Only shortcoming was No free wifi"
Ưu: "Comfort and cleanliness."
Khuyết điểm: "I did not like the entertainment because it did not work well!!!!!"
Ưu: "Boarding was good and the flight was on time"
Khuyết điểm: "The food is lowering in quality as time passes. It's very disappointing to see one of Qatar Airways advantages lowering in quality."
Ưu: "Great service. Easy. Comfortable."
Khuyết điểm: "Only 2.5 meals in 16 hours!"
Ưu: "Could have done without the awful sexist ads they play on in flight entertainment."
Ưu: "food and courtesy of the staff"
Khuyết điểm: "nothing"
Ưu: "Great personnels!!"
Khuyết điểm: "Overall nothing but great Service!!"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "The trip was very pleasant as usual, being frequent flyer on Qatar airways since 2005, I can only tell that this is so far the best airline company. Great service. On time if not ahead Never lost a bag or got it delayed. Very diversified entertainment program Lovely staff Confortable and clean flights. And of course convenient price. Briefly, I love Qatar Airways and it is my first choice wherever I travel."
Khuyết điểm: "So far nothing."
Ưu: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Khuyết điểm: "Nothing"
Khuyết điểm: "Food choices could be better."
Khuyết điểm: "No internet"
Khuyết điểm: "Realised that for short flights they do not supply headsets. This is rather strange, since the media content they have is useless unless there are headsets / paid or free whichever"
Ưu: "Seat leg room is very decent"
Khuyết điểm: "very old planes with no wifi. Food overall was terrible. So called 5 star airline."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Khuyết điểm: "-Seat comfort - stingy with morning coffee -terrible departing plane"
Khuyết điểm: "Too crammed. Passengers don’t raise seats during meals."
Ưu: "The crew were great"
Khuyết điểm: "This time , the food could have been better"
Ưu: "The Seat is good."
Khuyết điểm: "The check in counter welcoming should be better in Barcelona"
Ưu: "Crew was generally very good."
Khuyết điểm: "Flight was delayed by 2 hours"
Khuyết điểm: "The food, leg space, the drink, and more hospitality, specially towards the aged people like us."
Ưu: "Attendants and aircraft comfort was excellent"
Ưu: "I had the whole row. Food pretty good for economy. Good movies"
Ưu: "As usual Emirates deliver a very good prduct to be relied upon where ever and whenever you travel."
Khuyết điểm: "The lunch was not very hot."
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "The seats on the A380 are a bit larger and offer more leg room. The food is always good and the service is first class."
Ưu: "At least inform me that bag is left behind so i wont walk around around baggaage belt for hours at the destination it happend both sides thanks"
Khuyết điểm: "Waiting inconvenience"
Ưu: "Movies entertainment"
Khuyết điểm: "Food selection available was not good in my opinion - pretty much tailored to Indian appetite and stomachs. Very pour options for juices and alternate foods."
Ưu: "Food was okay. Staff on plane. Ice"
Khuyết điểm: "I got singled out."
Ưu: "Good service"
Khuyết điểm: "Old plane"
Ưu: "Leg room is always great!! Also the staff a brilliant!!"
Ưu: "Emirates flights are awesome and have a good stuff. Very well organized staff and good food served"
Khuyết điểm: "Nothing bad."
Ưu: "Every one was very friendly"
Khuyết điểm: "the boarding process was awful. they called for people to go into the pregate area at and the plane had not yet arrived. once in the pregate area the is no access to food or water and you cannot bring in a bottle of water from the terminal"
Ưu: "The overall experience was good from boarding to disembark. emirates is a quality airline with affordable pricing. Planes were neat and clean cabin crew did their job at their best."
Khuyết điểm: "In some instances their was a shortage of food option. Although the menu said you could have a choice but some of the choices were exhausted by the time crew served it to the half of the travellers and the rest have to eat whatever was leftover. I think Emirates should stock a bit more of the food especially on a plane like Airbus 380. Its a huge aircraft and passengers sting at the vey end had to wait almost 45 min to 1 hr to get their food and that too was whatever leftover. They should make efforts to server all the passengers within a short amount to time rather than keep them waiting for so long. Most of the time more than half of the passengers had already eaten while those sitting in the back were still waiting for their food. Its not cabin crew's inefficiency but rather a policy problem that needs to be addressed."
Ưu: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Khuyết điểm: "Just the coffee was terrible lol,"
Khuyết điểm: "seats wouldn't recline, they say it is a mechanical, I had to sit uncomfortably for 16 hrs"
Ưu: "Almost everything !"
Khuyết điểm: "Had to go and find a steward at one point to find out where my coffee had gone to."
Ưu: "Cabin crew was courteous. Food was good."
Khuyết điểm: "Boarding we haphazard."
Ưu: "Love it"
Khuyết điểm: "It was amazing."
Khuyết điểm: "Awesome"
Ưu: "Food, staff, seats, quality and feel of cabin"
Khuyết điểm: "The cabin is heavily perfumed. I coughed most of the flight from the various scents. You could tone it down a bit."
Ưu: "They were able to give me some medicine for my stomach ache and were so kind."
Khuyết điểm: "Nothing that I can say..."
Ưu: "Loved the entertainment options."
Khuyết điểm: "Food was horrible and cabin crew was not nice or friendly."
Khuyết điểm: "Delay in the take off and the plane was old .. No control from the crew on passengers behaviour which was disappointing.though the flight from colombo to dubai was excellent"
Ưu: "boarding was organized"
Khuyết điểm: "not enough time for changing flights, had to run to other terminal"
Ưu: "Loved the ride on the 380. Great service and crew."
Khuyết điểm: "Smalller cans for drinks. Need more free internet."
Ưu: "The AirBus A380 plane is amazing! Really great movie options too - almost too much choice."
Khuyết điểm: "They randomly chose us to conduct a carryon bag search, which is fine. But they also randomly chose 100 other passengers and there wasn't enough information or staff to do this random check efficiently. Hence, we were more than an hour delayed."
Ưu: "Very courteous and attentive And always with a smile! A great way to travel, it's hard to go back to other airlines after having experienced Emirates!"
Khuyết điểm: "We waited for our luggage more than one hour which was more than the flight time from Bahrain to Dubai. That is why I described my trip as poor"
Ưu: "Checking in was excellent the food was good and the staff suburb."
Khuyết điểm: "The boarding was unorganized and the comfort of the seat was no good."
Khuyết điểm: "Flight got delayed and had to stay in Dubai over night. I was provided with the hotel voucher when I enquiried about the delay but the staff did not give me enough information how to get to the hotel. He seems so caught up with other stuff. I was standing there clueless. The sceen on entertainment unit was too dark and the buttons were not working properly on the screen."
Khuyết điểm: "Nothing everything is good"
Khuyết điểm: "Flight was delayed and crew was dismissive with questions and concerns about connecting flights"
Ưu: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Khuyết điểm: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."
Khuyết điểm: "Food while trip to India was good But food while trip back to sfo was very bad"
Ưu: "USB chargers at every seat Plenty of entertainment options and new movie releases Good food Tidy bathroom Extremely pleasant air hosts and hostesses"
Khuyết điểm: "Being in Economy Class. The difference between Economy and Business Class is worlds apart"
Ưu: "First leg to Dubai was spacious and my vegan meal was really good. Second leg i got upgraded to business which was f'ing amaaaaazing, Emirates business is like nothing i could ever have imagined, 5 star service!"
Khuyết điểm: "The hangover after drinkong copious amounts of Moet haha. So really nothing"
Khuyết điểm: "It seems to me that the flights to India are a little more cramped than the ones from the West to Dubai."
Khuyết điểm: "When you fly from Dubai boarding is a disaster and staff is rude"
Khuyết điểm: "The overall experience and lack of response to rectify missed connecting flights, damaged luggage and overall bad customer service for an airline that wants to advertise its pride and attention to service. Much can be improved."
Ưu: "Everything was amazing."
Khuyết điểm: "Nothing. Great flights"
Ưu: "Excellent food, good timing of food, drinks, etc. helpful flight attendants who were efficient and not overbearing."
Khuyết điểm: "The plane was very cold when we got on, and it was difficult to get a blanket. It was also very cold when landing when we were required to give our blankets back!"
Ưu: "The planes were very comfortable and the boarding was very well organized, especially for parents eith children."
Khuyết điểm: "The crew wasn't very helpful and they were a little condescending."
Ưu: "Amazing crew. Great food"
Ưu: "In flight entertainment was definitely above average."
Khuyết điểm: "Crew were very impersonal. Didn’t seem to care about the needs of the passengers."
Khuyết điểm: "1 hour delay due to weather"
Ưu: "Turkish Airlines always provides a great combination of price and comfort. The team on the flight was very helpful and the entertainment system is superb."
Khuyết điểm: "I was disappointed to discover that one of the two available dishes was gone when the food cart reached our seats, with no options to choose from."
Ưu: "I liked the plane and the price."
Khuyết điểm: "Boarding was crowded, hot, and disorganized in IST."
Ưu: "Perfect take off and landing. Very smooth flight with good service"
Ưu: "The check in was with a smile and a good service"
Khuyết điểm: "The terminal was separated from the duty free and it was prostrating they all the shops were an available including the tax free refund."
Ưu: "Comfortable seating"
Khuyết điểm: "Food"
Ưu: "Everything was great but I particularly liked the meals."
Khuyết điểm: "Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again."
Khuyết điểm: "Tried to cancel due to flooding in home and they would not refund my ticket. Neither would airfare.com, whom I purchased the ticket through."
Ưu: "No air conditioner. Sweated like a pig the whole 13 hour flight"
Khuyết điểm: "No ac"
Ưu: "crew, food, entertainment was great. Seats were terrible"
Khuyết điểm: "seats"
Khuyết điểm: "No miles. No notification either. Seems very arbitrary"
Ưu: "Great comfort and Turkish airlines gave us (the passengers) an amazing experience :)"
Ưu: "The cabin crew was very courteous. Aircraft was clean, nice and spacious. In flight entertainment was very good"
Khuyết điểm: "I waited on line for over an hour until we found out our flight was cancelled indefinitely. There was no communication and no way to rebook. I had to book a different flight on my own through a separate airline to get back home in less than 3 days."
Ưu: "The staff and crew were very helpful and provided excellent service throughout the experience. The food makes one rethink all the bad stereotypes of airlines food and one does. It go hungry."
Ưu: "Overall it was a smooth flight except for few minor issues."
Khuyết điểm: "It seems as thought several of the hostesses may have been trainees so the food service was slow and, they ran out of food on some trolleys and sometimes forgot orders for passengers."
Khuyết điểm: "It was not comfortable at all No space the cherries no nice"
Ưu: "There was a snowstorm in Istanbul so we got diverted to Antalya. I am sitting in a hotel room. If someone from kayak could let me know when my flight to Dhaka will happen it would be greatly appreciated. My email is firstname.lastname@example.org. Thanks"
Ưu: "The crew was nice They handled the delay well so we didn't missed our connection afterall"
Khuyết điểm: "1. We had to wait 2 hours in the plane 2. there is no way to use the monitors (not a personal monitor)."
Khuyết điểm: "There was no option to choose kosher food in the order."
Ưu: "the plain is good and there is a big space for the legs. the crew is helpfull"
Khuyết điểm: "1. There was a delay on the flight from Barcelona to SAW (Turkey) of 2.5 hours. Turkish Airline didn't update us at any time what and why is the delay problem . Due to this, we missed the connetcion flight to Tel Aviv.They took us to another air port(Attaturk) in Istanbul (1.5 hour driving) . They gave us only food vaucher and no compensation for the overall delay(7 hours!!!) 2.Icoud not order a Cosher foo at all TK flights web sitr. WHY ??? 3.the Entertainment is very poor. only one movie and no subtitlse .Music is wired."
Khuyết điểm: "It was impossible to watch the films, the system was inaccessible"
Ưu: "The Price!"
Khuyết điểm: "Would have appreciated different breakfast choices."
Ưu: "The entertainment options, food, toiletry bag"
Khuyết điểm: "Stuardess service is very poor. For a 13 hour flight I would expect to have more than 2 beverage visits. Also, I ended up taking my requests to a first class stuardress since the ladies in coach didn't respond to me. I was also appalled to have my connecting flight delayed for over 24 hours without proper notification."
Ưu: "Service was prompt but short. Stewards seemed stressed out."
Khuyết điểm: "Ran out of chicken option. Friend does not eat eggplant (option #2)"
Khuyết điểm: "x"
Khuyết điểm: "Most seats were broke, staff seemed grumpy, 3 out of 4 flights didn't have individual TVs, staff couldn't handle unruly passengers, etc. Won't be using Turkish Air anymore."
Ưu: "The food was very good. The movie selection was outstanding"
Khuyết điểm: "I showed up roughly an hour before the flight, as I had no bags to check in. The employees at the check in counter had already cleared out, so I was unable to get my boarding pass. Then when I called in, they were extremely unhelpful. They gave me no alternative options, and instead only listed out a ridiculous list of fees and said I they could get me on a flight a different day for a total cost that was greater than what I had paid for the entire round trip ticket. I asked to speak to a manager and they refused to connect me. I ended up buying a one way ticket home with another airline. I will not fly with Turkish Airlines again in the future, and I would definitely not recommend them to anyone. Just beware of this service if you see them listed as the cheapest option."
Khuyết điểm: "Terrible Airline- cancelled flight and rescheduled long flight leg for another day without notice"
Ưu: "They treat economy like you're in first class. They literally give you a menu of food. The entertainment is extensive and free. It's also likely your flight will be less than half full. Tons of empty seats to lay down and sleep."
Khuyết điểm: "Boarding was behind and slow and very crowded in be area."
Ưu: "You were fed."
Ưu: "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"
Khuyết điểm: "The flight was delayed for over an hour"
Ưu: "Service was awesome top to bottom"
Khuyết điểm: "The business class cabin was hot on both flights. That seemed to be a common complaint among the passengers we talked to. The Economy cabin seemed to be set quite a bit cooler."
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "I really like the fact that they still prepare food for their passengers, however, the quality of the food was less than average They prepare you with the eye mask and the slippers, and a thin sheet of blankets for longer flight, which was really nice. The seats are comfortable, and there are a larger selection of movies and songs to choose from which were also great. The flight was relatively stable. I didn't ever realize that we took off, maybe i was too tired to notice, i don't know."
Khuyết điểm: "The boarding was really slow, it was not on time. The food was less than average, but better than not have any. It was hard to find assistance. The flight seemed a bit old, because we weren't able to turn off our light which caused some inconvenience."
Ưu: "food and entertainment"
Khuyết điểm: "Couldn't find the reclining in seats"
Ưu: "Really amazing service."
Ưu: "Fast, efficient, confortable, nice flight attendants, good food."
Khuyết điểm: "The guy sitting next to me who was upset that I had to go to the bathroom."
Ưu: "Everything, starting with the complementary sweets they give you at the beginning of the flight"
Ưu: "Everything was good."
Khuyết điểm: "Ran an hour late"
Khuyết điểm: "all the time same food and we believe the menu should change. the voice of the anounce and music is too much , it is bothering."
Khuyết điểm: "This was not a business class seating arrangement"
Ưu: "Everything was good on this flight, crew, and food."
Khuyết điểm: "No complaints"
Ưu: "Better food than most airlines. Appreciated the kit."
Khuyết điểm: "They ran out of non-beef options for dinner. Flight attendants weren't the friendliest. No usb charger. Seats weren't very comfortable."
Ưu: "The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure."
Khuyết điểm: "Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)"
Khuyết điểm: "There was a delay of more than 1 hour."
Ưu: "Overall satisfied.."
Khuyết điểm: "There should be more space between the seat because not all passengers can fit . And every passenger should have a chance to lower there seat without disturbing the passenger behind them ."
Ưu: "This crew was better that last flight overall"
Khuyết điểm: "Better seating arrangements"
Khuyết điểm: "Rushed boarding at ccj"
Ưu: "Everything was excellent. The entertainment system was also excellent."
Khuyết điểm: "The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out"
Ưu: "I am amazed of how good is the crew and how nice they are. Also, like the seats and the food/drinks compare to American companies. You will never feel hungry on this airline."
Khuyết điểm: "Nothing"
Ưu: "Seat upgrade in response to complaint"
Khuyết điểm: "Etihad website did not allow check in and seat allocation until arrival at the airport. This meant that, despite having booked months before and making numerous attempts to complete web check in, my wife and I would have been placed in the centre two seats of a block of 4 seats. The check in process makes Ryanair look excellent!"
Khuyết điểm: "Boarded by bus"
Ưu: "My first meal offered a lamb and rice dish with carrots and currants that was most tasty, while the second meal included a nice vegetarian rice dish. They were both very good and a good introduction to the wonderful food of the Middle East."
Khuyết điểm: "I had an issue with the sound on my entertainment unit that caused it to stop every time I paused a viewing. I had to exit then return to the show, which restarted where I paused it, but it was annoying. It also would have been nice to have a solitaire card game to play online. Overall, though, the variety was well thought out."
Ưu: "Food and entertainment"
Ưu: "customer service is great"
Khuyết điểm: "waited for another plane that was late..but no problem"
Ưu: "For a 15 hour flight out was fine. The food is good."
Khuyết điểm: "Bathroom lines were usually long. Appears a few were not working."
Ưu: "Good sized seats and new aircraft, AUD airport is very pleasant and customer friendly. The vegetarian snack sandwiches are very delicious. I wish if they could offer them in every meal and to toddler passengers."
Khuyết điểm: "I buzzed the light for service 3 times and not once did the attendant come and check on my needs. Our attendant was not customer friendly- infact I don’t recall her smiling once throughout the 13 hour journey. Overheard her being stern and rude with other passengers. I specifically asked the crew to deliver my stroller in AUD for transit since we were flying the next day and they didn’t fulfill our request. Luckily AUD airport has strollers so we used one and took it to our hotel. The fact that Etihad doesn’t provide hotel accommodation for 14 hour transits is beyond ridiculous. Really disappointed in this lack of arrangement for long haul flights."
Ưu: "Prompt departures and arrivals"
Khuyết điểm: "Lack of leg space and the food"
Ưu: "Customer service at the desk was terrible. Also, proceeded to tell me my checked bag would be over $400!!!! Needless to say, I walked to emirates and booked with them. Sad."
Khuyết điểm: "Everything."
Ưu: "The movie selection was decent"
Khuyết điểm: "They failed to informed me that passangers have to report to the gate one full hour before direct flights to the US from Abu-Dhabi in order to clear US customs and border security which happens there prior to your flight (which is the only place in the world that this happens.) I arrived at the Airport 2.5 hours before my flight and reported to my gate 45 minutes before my flight and was not allowed through. They then were extremely rude to me when I was in the process of finding a new connection and made me buy a brand new ticket for the following morning as the penalties for rescheduling would cost more than buying a new ticket which was 1200 USD!! They insisted that this warning was on their web site and would have been on my ticket had I got it from their website. Since I purchased my ticket from Kayak.com, that was my own problem. They then showed me a warning label on the baggage claim slip that they gave me at check in but this was only in Arabic with NO ENGLISH translation provided. More importantly the representative who checked me in to my flight never told me about needing to be at the gate 1 hr before the flight. Throughout this whole process they were unapologetic, unsympathetic and rude. I met two other people that same day who had the same problem one of these passangers arrived at the gate 1.5 hrs before her flight and still could not get to her flight in time because of the inefficient customs and immigration process that the Emarati's have in place in an attempt to mimic our process in the US. This is a very bad policy which only Etihad does. If you fly through Dubai with Emirates they do not require this nonsense. The Etihad staff were rude, unhelpful, unapologetic and inefficient. Never fly from Abu-Dhabi to the US with Etihad. On the flight, as the plane came to a stop at the end of the runway but still needed to taxi in to the gate, people started getting up. Instead of calmly explaining to people what was going on, one of the stewardesses waved it off and said well when we start moving again or if something happened they will just DIE then! This was not the only occasion I was disgusted by the staff. I woke up on the flight and couldn't find my glasses and the response of one of the stewardesses was "can you ask someone else to help you, I am on my way to take a nap and if I stop to help you I want get my full rest." This airline is one of the worst in the world if not the worst. I will never fly with them again and I am considering sending these stories to a NEWS network to raise awareness on this issue. Their staff don't care. They seem to be overworked and burned out. They only get one day off when flying to New York and back when by law they are required two. This shows that they are abusive to their staff which then leads their staff to have have horrible customer service."
Ưu: "Flight delayed , missed flight, has to stop at Abu Dhabi for 8 hrs to catch another flight to Bankok then 5 hrs later for Ho Chi Minh City. 1 meal, no breakfast for overnight flight . Terrible flight"
Ưu: "I liked the cooperation of staff and the way they took care of me. Staff Took care of my request immediately and made sure I was comfortable. It was a blessing to travel in Etihad. In future , I will travel in Etihad only. I am planning to travel in June again and will book my ticket in my favorite airline, “ ETIHAD”"
Khuyết điểm: "N. A."
Ưu: "The crew was gracious and the dinner delicious."
Khuyết điểm: "Cramped seating"
Ưu: "Nice crew. I'm a frequent flyer and my journey from Abu Dhabi to Cairo, the crew was very nice . (a preference for my first trip of the day though ;)) Everything was very good, except for the screen: on both planes I used this day, it didn't work but it was exceptional in experience. Free champagne! :p"
Khuyết điểm: "Everything was very good except for the screen: On both planes that I used this day, it didn't work but it was exceptional in experience. The flight from Abu Dhabi to Cairo, no choice of food due to limited and badly anticipated quantities."
Ưu: "Got an exit seat, so really enjoyed the leg room and overall flight experience."
Khuyết điểm: "The flight did not take off on time, either from NYC to Abu Dhabi or Abu Dhabi to Islamabad. From Abu Dhabi to Islamabad, it was almost an hour late."
Ưu: "Customer service."
Khuyết điểm: "No complaints."
Khuyết điểm: "Seats. Aurconditioning, entertainment"
Khuyết điểm: "Crew is rude. Instead of my religious meal they only have veg and they do not care that i had no food for 13 hours. Flight landing was horrible. Definitely not expecting this kind of experience with Etihad and will avoid next time."
Ưu: "Qatar always help their passengers secure a transit visa for Doha why cant Etihad do the same?"
Khuyết điểm: "Qatar always help their passengers secure a transit visa for Doha why cant Etihad do the same?"
Ưu: "clean toilets"
Khuyết điểm: "breakfast food was more oriented toward near east taste than western tastes. Very bumpy ride,the pilots should have tried to go around turbulence or reduce speed,etc."
Ưu: "Flight was comfortable and the A380 is super quiet. Cabin crew were helpful and friendly."
Khuyết điểm: "Check in was a disaster with tickets issued in the wrong names. Also It wasn't until the night before flying we realised they'd booked our 3 month old daughter on a separate flight!"
Ưu: "Loved the entertainment center, movie selections, blanket and neck pillow. The bathroom was large, clean, and cabin staff was good but not passionate."
Khuyết điểm: "The food selection was not that great and everything I had tasted like plastic and microwaved cardboard."
Ưu: "I didn't like baggage handling. Took too long (over 1 hour 15 mins) to get bags onto conveyor belt."
Khuyết điểm: "horrible flight attendants. no one offered me a drink once and it took a horrendous amount of time once i got up and asked"
Khuyết điểm: "All but one of the flight attendants, who unfortunately was not in my section, seemed rather terse and far less than kind. Simple requests from fellow passengers were regarded as inconvenient intrusions. The gal in my section would act like she had not heard the requests and then when the passengers would repeat themselves, she would snap, "Please wait till I've finished my service." She rarely would make eye contact with anyone while doing, "her service" and acted like it was a major inconvenience. It was a long flight but the crew on the way to New Delhi on Jet Airways were exceptional and made the flight as pleasant as possible. The Eithad crew lacked this attitude."
Khuyết điểm: "It was delayed more than 7 hrs. We had early morning flight . They disnot allow us to get out to get food. They just sreve cice water. I had to take medicine with food."
Ưu: "Seats were not reclining. Food is not tasty. Boarding is not satisfactory Entertainment is below average movies. Would not prefer to fly again"
Ưu: "The crew was wonderful, as was the food and the aircraft itself. No complaints."
Khuyết điểm: "I wish there had been more movie options."
Ưu: "I really loved the blanket,socks and all the other accesories they provided on board!"
Khuyết điểm: "When I buy a ticket through etihad website, I expect etihad service, even if it was operated by other airline. Air Serbia managed to loose my luggage on a direct flight between AD and Belgrade, and the plane was very old, without entertainment."
Ưu: "Everything... It was my first time flying with Air Etihad. The service was beyond expectation. My long flight couldnt be any more comfortable."
Khuyết điểm: "Food was horrible - asked for blankets and they didnt give out any. Seats were small and tight."
Ưu: "On time departure n arrival"
Khuyết điểm: "They should include better meal plan. 13 hrs flight they should include three main course. Poor meal plan, my sugar went down n my wife rushed to the pantry n brought some orange juice. I requested Hindu meal, MEl-AUH no rice only 4 pcs of chicken n some vegetable. Same way AUH-NYK no rice. AUH -Nyk second meal only vegetable.It was horrible"
Khuyết điểm: "Major first flight to Abu Dhabi has been canceled. That took place around 5 hours. Then the whole journey has been rebooked and I reached the final destination after 10 hours of the previous schedule with lost baggage."
Ưu: "Service food n flight intirier"
Khuyết điểm: "First leg with Air Seychelles was comparatively not so brilliant; to be fair it was late in the evening and perhaps the cabin crew thought we wanted to be left alone, but the service was not as proactive as the second leg on Etihad's wonderful A380"
Khuyết điểm: ".."
Ưu: "I thought the food was awesome, and not just for airline food. The vegetarian that I had was excellent. Crew was very friendly and helpful, plane was clean, seats comfortable. On the long flight we were all supplied (even in economy!) earplugs, a neck pillow, blanket and earphones. Everyone has their own little screen and the TV and movie selections were good, like having cable TV in the air, but no commercials."
Khuyết điểm: "The ear plugs looked pretty cheesy, but I had my own and never actually tried them. I could always use more legroom, but that is a standard complaint I have with all airlines."
Ưu: "New flights Very good entertainment Good quality food Customer focused crew"
Khuyết điểm: "Liquid supply (water) more often would have been nice"
Khuyết điểm: "It was Jet airlines, not ethihad.."
Ưu: "food is not good ,"
Ưu: "The food served was nice."
Khuyết điểm: "The KLM staff that were assigned to this flight were incompetent. After telling them I was flying with Etihad and I had a 30kg limit the told me to unpack my bag to reduce them to 23kg. I did this 3 times, and then at final weighing they figured out I was right and that I could board with 30kg. Morons!"
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