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|Chuyến bay hạ cánh ở||Việt Nam|
|Chuyến bay khởi hành từ||Barcelona|
|Hãng bay||XiamenAir, Emirates, British Airways, Turkish Airlines, KLM, Singapore Airlines, Qatar Airways, Cathay Pacific, Vietnam Airlines, Finnair, Aeroflot, Korean Air, Air Europa, Etihad Airways, S7 Airlines|
Ưu: the order of boarding the plane
Khuyết điểm: food was dry
Ưu: Nice flight; very comfortable
Khuyết điểm: Short flight; so no in-flight entertainment (no problem though)
Ưu: Crew was amazing. Welcoming, helpful and caroming to passengers needs.
Khuyết điểm: Replace worn out seats.
Ưu: This leg was continuation of flight that began in Xiamen. Same plane and crew. 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese.
Khuyết điểm: Really, no complaints. More entertainment choices would be appreciated however is not my priority.
Ưu: The flight is easy to check gave us 23kgs check in luggage 46kgs if u have intl flight. Free hotel with breakfast. Not bad at all.
Khuyết điểm: They require us to get the luggage and check in again tomorrow.
Khuyết điểm: Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!
Ưu: Nothing. Will never fly with emirates again
Khuyết điểm: Disaster from start to finish. Use qatar much better public service. And make an effort to get you on connecting flight
Khuyết điểm: Availability of livesport tv channels
Ưu: Seats comfortable. Entertainment was extensive. Food was good!
Khuyết điểm: Landing was rough!
Ưu: Amazing flight and service. Would fly Emirates all the time if I could.
Ưu: The seats were great. The crew were very personable and accommodating.
Ưu: Nice friendly crew, happened to mention it was our anniversary and they kindly presented us with a glass of champagne from the posh end!
Ưu: It is very disappointing that the I have been charged for my luggage. I have been allowed one peace suitcase from London to Stockholm. I was allowed from London but on return British Airways check in staff charge me unlawfully.
Khuyết điểm: British Airways did not correctly issue ticket to American Airlines and we have to wait another day before departure. Resulted in my loss of monies on various reservations
Ưu: The crew was behaving nice.
Khuyết điểm: The website is horrible and full of bugs. In Flight tracker, the same flight returned two results, one in cancelled status and another in delayed status. I called british airways to update my personal details as their website didn't allow me to enter details, the staff messed up the details.
Khuyết điểm: The transfer in Istambul was very tight on the way back I literally had to run to get to the flight
Ưu: Mediocre seats, very friendly staff.
Khuyết điểm: Better food options, more comfortable seats, easier access to wi fi
Ưu: Excellent crew
Khuyết điểm: Flight delayed and no reason Food very bad
Ưu: My seat was very comfortable. The inflight entertainment was great. I always love the food on Turkish Airline flights. Check in was easy.
Khuyết điểm: The flight was 2 hours late. The attendants were a bit cranky....usually they are great on this flight.
Ưu: Crew was amazing!
Ưu: Good beverage service.
Khuyết điểm: Over an hour delayj for departure.
Ưu: The crew is really welcoming
Khuyết điểm: The seats are too narrow and a bit too hard
Khuyết điểm: 1. In Flight Entertainment 2. Controlled In Flight Temperature
Ưu: the drinks
Khuyết điểm: seat reservation. having to pay for luggage....
Ưu: Very professional
Khuyết điểm: Lost luggage
Ưu: Crew , announcements were restful , not loud and blasting like some airlines
Khuyết điểm: Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate.
Ưu: The crew were excellent
Khuyết điểm: Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly.
Ưu: The crew Were exceptional .
Khuyết điểm: If The seat recline could go down a bit more innpremium economy, that would be perfect
Ưu: Ok boarding, plane was new, entertainment system was up to date
Khuyết điểm: Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy.
Ưu: crew were very friendly and helpful. flight was one of the best i’ve had
Khuyết điểm: boarding at sydney was very confusing
Ưu: Great service with very friendly crew who pamper you all through the flight. Delicious food served at the time you like. Also, the Q Suite design is very comfortable, private & flexible.
Khuyết điểm: Flight was delayed 18 minutes & disembarking was not direct but via bus.
Ưu: So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality.
Ưu: Crew as very helpful
Khuyết điểm: passenger seated next to are rude
Ưu: I liked everything. Plane ride was nice and I felt welcomed. Had a good experience.
Ưu: Friendly Crew, good entertainment possibilites.
Khuyết điểm: Everything has a plastic holding purse.
Ưu: Just fine..
Ưu: CX crews are professional as they are very customer oriented
Khuyết điểm: The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!
Ưu: The seats are fairly comfortable, and the service was great.
Khuyết điểm: The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great.
Ưu: Flight was on time
Khuyết điểm: Food Crew
Khuyết điểm: Same as before. Dirty and smelly. Food was ok.
Ưu: Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land.
Khuyết điểm: Only juice or water?
Ưu: The crew were not visible and didn't offer any assistance
Khuyết điểm: An offer of a snack as we paid a high price for the econom y flight
Ưu: We love how they service food and drink.
Khuyết điểm: There were a lot of things which you need to know like send flighting schedule, visa to get in Canada, and depart and arrive on time so we can flight next stop. Also, make sure all luggages of customer will delivery directly to last stop if the tickets includes this things.
Khuyết điểm: Very low weight allowance on checked bag. Attendant made me go take out cash from ATM to pay for extra weight. When I returned, a different attendant told me a cash price twice as much as the first attendant.
Ưu: The crew were professional and courteous
Khuyết điểm: Nothing, as it’s a short flight!
Ưu: Everything! I never knew that Finnair was such a great airline.
Khuyết điểm: Honestly, nothing could have been better.
Ưu: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)
Khuyết điểm: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin
Khuyết điểm: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.
Ưu: I got to my destination
Khuyết điểm: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki.
Ưu: I love Aeroflot
Khuyết điểm: Perfect
Ưu: Helpful and pleasant crew, comfortable sits, good choice and quality of food and drinks, even of short flights
Ưu: Crew was awesome.
Khuyết điểm: The transfer at Moscow airport is too slow. A huge jumbo jet of over 200 passengers gets re-checked only by two teams of security check assistants. Elderly and families are eager to pass the check-point as quickly as possible. And those guys in the airport are just not seeing the problem.
Ưu: Aeroflot was a classy airline, I didn't expect it but appreciated it
Khuyết điểm: I always book ticket with you guys and I went on the Web to my phone to book a flight ticket for my friend and automatically you guys book it under my name and a contact immediately just fly and they said that they cannot change it and meet me by another flight ticket which I did not even request to
Ưu: Flight attendants were quite attentive. 3 meal selections offered. Seats quite comfy for economy class.
Khuyết điểm: Nothing except flying first class.
Ưu: Crew was very attentive. Even though the flight was delayed, we got to our destination earlier.
Ưu: Not much
Khuyết điểm: Crew could have been friendlier, food looked and tasted like slop. Passengers were standing and walking around all the time
Ưu: Crew took a while before can attend to our needs. Foods are the same choices very limited to beef and fish. Breakfast items are only cereal and porridge. We are seated behind two small kids who constantly kicking my seats.
Khuyết điểm: Good job
Ưu: got it on time...even shorter than planned.
Khuyết điểm: 1. why leave the tv screens open all night when people sleep and want darkness? 2. too many bags on board and not in the trunk. 3. not enough blankets.
Khuyết điểm: It was an excellent experience to fly by Air Europa. I will choose this airline next time, and i will recomend to my familiy and friends. Their personal is very professional. Thank you Air Europa.
Khuyết điểm: check in was slow
Ưu: Lost bag was delivered all the way to Chesapeake VA.
Khuyết điểm: We had to gate check our bag despite plenty of room overhead. Bag didn’t make it to Madrid. Flight attendant kinda ignored my question about where to leave the bag. Had to pay for seats to check-in online.
Ưu: Was not full
Khuyết điểm: Out dated plane. Poor boarding process, bad service horrible food
Ưu: Lounge in Abu Dhabi was great!
Ưu: every thing from the new plane until arrive it was amazing
Khuyết điểm: nothing every thing i like it
Khuyết điểm: flight was overbooked had to stay in abu dhabi
Ưu: My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself"
Khuyết điểm: The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time
Ưu: Newer aircraft. Fantastic service
Ưu: The crew was very friendly and attentive. They made me feel welcome.
Khuyết điểm: They waited on the other 3 people before me in Business class so the beef option was not available when it was my turn to be asked. I chose the fish and it was very very dry. The potatoes were dry too. The cake tasted old. I was disappointed with the food on this flight.
Ưu: Everything was smooth and on time
Khuyết điểm: Price was too high but I waited til the last minute
Ưu: On time, no issues
Khuyết điểm: No entertainment ,
Ưu: Giving aisle seats to the tall people makes sense. Thank you.
Khuyết điểm: There was no S7 rep in Berlin Tegel airport and the agents in Frankfurt did not respond. So my son had to call us in the US to take care of the problem. We got hold of the agent through a US number, but no solution was offered other than simply buying a new ticket for a not so good price. I ended up getting no credit whatsoever and buying a new ticket on Finnair because the S7 offered a new ticket for two days later than the day on which they described event took place.
Ưu: I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.
Khuyết điểm: They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.
Khuyết điểm: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.
Khuyết điểm: Flight got delayed in Xiamen, miss the connecting flight to chongqing.
Khuyết điểm: got severe food poisoning from the airline food.
Khuyết điểm: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.
Khuyết điểm: Improve cabin comfortable
Ưu: Great food & great entertainment. Love the free WiFi
Khuyết điểm: Complete overhaul of all your crews and workers in different airports except the airport workers in America. They were nice and cautious. My overall experience was awful
Ưu: Jenna our crew member was amazing. My wife and I traveled with our 5 kids ages 8, 6, 4, &11month old twins. Thought it would be a total nightmare but the crew was so helpful and understanding. They made sure the older 3 got their infotainment system working and setup the bassinets for the twins.
Ưu: Crew, food, drinks, and seats were fantastic
Khuyết điểm: Better movies , better vegan food
Ưu: Nice flight; very comfortable
Khuyết điểm: Short flight; so no in-flight entertainment (no problem though)
Ưu: Getting off of the plane
Khuyết điểm: This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.
Ưu: yes crew were amazing
Khuyết điểm: ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check
Ưu: Upgraded to business class for free and service was amazing.
Ưu: Wonderful crew!
Khuyết điểm: It is impossible to get comfortable in those seats.
Khuyết điểm: The food was fantastic also the crew.
Khuyết điểm: Better choice of food such as prepacked salads etc not just sandwiches
Khuyết điểm: Constantly late! Unreliable and missed my connecting flight, AGAIN!!!
Khuyết điểm: The crew/attendants were very efficient and listens to the passengers. They went the extra mile to accommodate.
Khuyết điểm: Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet.
Ưu: Comfortable for that sort of journey
Khuyết điểm: N/a
Ưu: The service was great, crew was sweet and accommodating, food was good
Khuyết điểm: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?
Ưu: Very comfortable business class. Amazing food prepared on board. Flight crew was very pleasant, helpful and professional. The business class lounge in Istanbul was amazing as well, 2 stories tall with food, drink and entertainment everywhere. Golf simulator, slot cars etc!!!
Khuyết điểm: Check in process was more disorganized than most business class .
Ưu: The flight attendants were friendly, attentive and efficient.
Khuyết điểm: Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service.
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