Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Berlin đến TP. Hồ Chí Minh
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Không có chuyến bay thẳng nào cho đường bay này trên KAYAK, thời gian bay của chuyến bay nhiều chặng ngắn nhất là 15h 45m.
Trong 3 ngày qua, vé khứ hồi với mức giá rẻ nhất được tìm thấy trên KLM (15.290.590 ₫) và Nhiều hãng bay (15.498.155 ₫)
Khi bay ra khỏi Berlin bạn sẽ sử dụng Berlin Brandenburg, thường được nhắc đến với tên gọi Sân bay Berlin. Bạn sẽ hạ cánh tại TP. Hồ Chí Minh, còn được gọi là Sân bay TP. Hồ Chí Minh.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Berlin đến TP. Hồ Chí Minh.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến TP. Hồ Chí Minh từ Berlin có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến TP. Hồ Chí Minh với một hãng bay và chiều về bay đến Berlin với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến TP. Hồ Chí Minh từ Berlin tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "This was my first time with Turkish airline , the airbus from Chicago to İstanbul was quite old and seats were not comfortable while the plan form İstanbul to Islamabad was perfect . Thank you Turkish airline"
Ưu: "Comfortable seats and good entertainment, nice food"
Khuyết điểm: "Cabin crew were not friendly, and were resistant for any special requests"
Ưu: "The seats were more comfortable that most big companies. The food was tasty and good quality."
Ưu: "The in-flight experience was fine."
Khuyết điểm: "The crew at check-in & at boarding checked me in to fly to Tel-Aviv (transiting at Istanbul) without any comment on visa or passport at Washington D.C. In Istanbul, I was not allowed to board on the flight to Tel-Aviv. I was not allowed to stay in Istanbul. Crew (Erin Uler) who stopped me from boarding the flight said he would help, but disappeared. Othes kept sending me back and forth between transfer desk and sales desk with inconsistent advice every time. I had no way out, so decided I will fly to the closest European country. This was after I had been back and forth for 7 hours. I had to pay full for flight to Greece. I asked to be sent back to D.C. they could not even work that out. I have a return ticket to fly back to Washington D.C. with Turkish Airline on 1 Jan and they said they will need to re-ticket my paid return flight as well. Turkish airline crew did not would not help me fix my return flight back to D.C. They have asked me to contact the agent ( Kayak). Now I am stuck in Athens, a country I have never visited nor planned to. My tours & accommodation, all paid for in Israel, I have lost. I had a tour fully paid in Israel. I have no ticket to return back to D.C. even though I paid for ticket with cancellation insurance when I bought the ticket. The advice between Turkish crew who checked my passport (official) while I was flying out of D.C. vs the Turkish crew who stopped me from boarding was inconsistent. If I had been stopped in D.C. I wouldn't have had to face the events that followed. Now I have lost my tours, hotel in Israel. I had to pay extra for flight to Athens and I am paying for hotel and sundry in Athens while waiting for flight out. Turkish crew at Istanbul were not only unhelpful but rude and inconsistent. While I was waiting for 8 hours for a firm information, shouting matches between Turkish crew and customers went on at least a dozen times. Inconsistent information from Turkish staff has led me to be currently stuck in Athens. I am waiting for a way back to D.C. There should be a rule that fines an airline if they board people without accurate visa papers and they fail to check it. There should also be a fine to the airline if they stop people from boarding at a transit airport leaving passanger stranded with nowhere to go or return."
Ưu: "Onboard the flight service was fine."
Khuyết điểm: "The crew at check-in & at boarding checked me in to fly to Tel-Aviv (transiting at Istanbul) without any comment on visa or passport at Washington D.C. In Istanbul, I was not allowed to board on the flight to Tel-Aviv. I was not allowed to stay in Istanbul. Crew (Erin Uler) who stopped me from boarding the flight said he would help, but disappeared. Othes kept sending me back and forth between transfer desk and sales desk with inconsistent advice every time. I had no way out, so decided I will fly to the closest European country. This was after I had been back and forth for 7 hours. I had to pay full for flight to Greece. I asked to be sent back to D.C. they could not even work that out. I have a return ticket to fly back to Washington D.C. with Turkish Airline on 1 Jan and they said they will need to re-ticket my paid return flight as well. Turkish airline crew did not would not help me fix my return flight back to D.C. They have asked me to contact the agent ( Kayak). Now I am stuck in Athens, a country I have never visited nor planned to. My tours & accommodation, all paid for in Israel, I have lost. I had a tour fully paid in Israel. I have no ticket to return back to D.C. even though I paid for ticket with cancellation insurance when I bought the ticket. The advice between Turkish crew who checked my passport (official) while I was flying out of D.C. vs the Turkish crew who stopped me from boarding was inconsistent. If I had been stopped in D.C. I wouldn't have had to face the events that followed. Now I have lost my tours, hotel in Israel. I had to pay extra for flight to Athens and I am paying for hotel and sundry in Athens while waiting for flight out. Turkish crew at Istanbul were not only unhelpful but rude and inconsistent. While I was waiting for 8 hours for a firm information, shouting matches between Turkish crew and customers went on at least a dozen times. Inconsistent information from Turkish staff has led me to be currently stuck in Athens. I am waiting for a way back to D.C. There should be a rule that fines an airline if they board people without accurate visa papers and they fail to check it. There should also be a fine to the airline if they stop people from boarding at a transit airport leaving passanger stranded with nowhere to go or return. I ask this issue to be looked at, as I am currently stuck in Athens. I need a ticket to go back to D.C."
Ưu: "Customer service was excellent and food was restaurant grade!"
Khuyết điểm: "Nothing comes to my minds"
Ưu: "The flight attendants"
Khuyết điểm: "Na"
Ưu: "Food and crew amazing..I guess Turkish airline going to be best"
Ưu: "Food was quite good for an airline."
Khuyết điểm: "The cabin was hot, couldn't sleep, no air vents."
Khuyết điểm: "Nothing! It’s no comfortable at all!"
Ưu: "Always excellent"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "Crew was good"
Khuyết điểm: "Seats on the way to Istanbul were extremely small. One of them was broken and did not recline. Food was not good."
Khuyết điểm: "I was in the middle seat next to a very big man. His belly and arm was spilling over to my seat. I could not even pull out my food tray from inside the arm rest. Had to eat with my food on my lap. Throughout the long flight his arm on my side and his elbow was hurting me."
Khuyết điểm: "Not enough movie varieties"
Ưu: "Very attentive staff who gave us an extra meal and checked in on us while my girlfriend was sick from food poisoning the day before."
Khuyết điểm: "Far too few agents at check in. The signage wasn't clear and we waited in line for 15 minutes before realizing we had to be in a different line, for which there was only one attendant checking in for three different flights all leaving at the same time. When there are three layers of security at Attaturk airport, everyone waiting to check in were rightfully worried they may miss their flight."
Ưu: "almost nothing"
Ưu: "The experience was great."
Khuyết điểm: "Everything was good the service, the staff was professional."
Ưu: "Food was amazing. Service was great."
Ưu: "Friendly and attentive crew and quality of food and beverages served"
Khuyết điểm: "Edinburgh boarding gate was changed 3 times and the flight was delayed"
Ưu: "Crew needs to be more attentive and polite. One of the crew member passed me with out asking what to drink I waited until she comes back to tell her I didn't get a drink you just passed me she said ok what do you want . It took me by surprise her rudeness was un expected there was no apologies at all. This iwas my first time to fly with Turkish Airline. It is sad that just one member can influence the overall perception of the flight experience !!!!!"
Khuyết điểm: "I hope this young lady get the proper training to be polite for your upcoming flights!!!!"
Ưu: "I like everything the staff, the food, the plane was very clean and the entertainment was very nice with lot of options."
Ưu: "Everything on the flight with the smooth running of the flight by the plight"
Khuyết điểm: "The connecting flight from New York to Istanbul and Istanbul to Lagos Nigeria is bad time difference"
Ưu: "They treated us so well--always with a smile! The crew always went out of their way for our comfort and we really enjoyed the flight--as much as a long overseas flight can be enjoyed, that is!"
Khuyết điểm: "Sometimes we didn't have a choice on the food because one of the two choices was gone until it got to us, but we still enjoyed the different food than we usually eat."
Ưu: "amazing !"
Ưu: "Loved the service, comfort, entertainment, etc. All of this was very nice but it was also a short flight."
Khuyết điểm: "My luggage just disappeared on a flight from VIE to Istanbul. Those lost baggage handlers are totally unmotivated also. No explanation at site, barely any email follow up. That's it????? Also on the way back they took away cameras. My professional camera and lens equipment was handled poorly, thrown around carelessly and the lens got damaged. I am quite unhappy with this airline"
Khuyết điểm: "كل شيء"
Khuyết điểm: "flight canceled , i flew diff, airlines"
Ưu: "The Lounge is the hands down best lounge on the planet. Service on the plane is great, the entertainment options are better than most (including live tv)."
Khuyết điểm: "Flight and Baggage delay"
Khuyết điểm: "Turkish did not made any alternative arrangements for travel or accommodation. I will be flying Turkish in the future. ."
Ưu: "There was a snowstorm in Istanbul so we got diverted to Antalya. I am sitting in a hotel room. If someone from kayak could let me know when my flight to Dhaka will happen it would be greatly appreciated. My email is email@example.com. Thanks"
Ưu: "Great service."
Khuyết điểm: "Too early to bored and they push you to rush."
Ưu: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
Khuyết điểm: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Khuyết điểm: "The A/C in the cabin was not working properly and for the first 2 hours was not even working. I had a hard time breathing, I was sweating and felt like I was going to faint. Eventually it worked better, but was on and off during the flight. It was unacceptable to let the plane go with the A/C not working properly. They even tried to blame it on the engines, that they had to work in full to get it going. I've flown hundreds of times and this is the first time I encountered anything like that."
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "I didn't like what airline did to my mother-in-law was here arrive at JFK an hour before her flight left because another airline counter day or late day since she was a no-show when the plane is still sitting there and she was there an hour before the plane left I would never fly this airline and I will let everyone know that this is the most corrupt airline out there"
Khuyết điểm: "I didn't like what airline did to my mother-in-law was here arrive at JFK an hour before her flight left because another airline counter day or late day since she was a no-show when the plane is still sitting there and she was there an hour before the plane left I would never fly this airline and I will let everyone know that this is the most corrupt airline out there"
Ưu: "Doesn't matter where you're flying. If Turkish Airlines can get you there, even if it means overshooting your destination and backtracking, do it."
Ưu: "Boarding was done on time."
Ưu: "All very nice"
Khuyết điểm: "Boarding was unorganized."
Ưu: "Crew is amazing, as always"
Khuyết điểm: "Allergic needs were not met"
Ưu: "Fast, efficient, confortable, nice flight attendants, good food."
Khuyết điểm: "The guy sitting next to me who was upset that I had to go to the bathroom."
Khuyết điểm: "Connecting flight did not have my luggage from previous flight."
Ưu: "Food and entertaiment. Crew was very good."
Khuyết điểm: "No leg room for people 6 feet and taller."
Ưu: "I liked the entire trip. The timing was perfect, service inside the aircraft and the pilots were all proffisional. So, every thing moved very well"
Khuyết điểm: "My suitcase was broken and I don't know in which airport that has happened."
Ưu: "Crew ...kosher food! All good."
Khuyết điểm: "No isle seat...."
Ưu: "The entertainment system did not work and myself and the others in my row had to ask the crew many times about it. Finally they restarted it 3/4 of the way through the flight."
Khuyết điểm: "Free wifi"
Ưu: "This Transavia Airlines is not good at all."
Khuyết điểm: "Many things cheaper does mean better."
Khuyết điểm: "Very nice crew and great food"
Khuyết điểm: "Bigger seats the new ones are way to narrow"
Ưu: "Nice crew, good food."
Khuyết điểm: "Both bathroom were not working in business class area."
Ưu: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Khuyết điểm: "I flew economy and all was good and appropriate to the level."
Khuyết điểm: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Ưu: "Planes were on time and connections made."
Khuyết điểm: "One bag delayed as not put on flight and food could be better."
Ưu: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Ưu: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Khuyết điểm: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Ưu: "Friendly crew"
Khuyết điểm: "Can’t think of anything"
Khuyết điểm: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Khuyết điểm: "Late departure. Rush to connect."
Ưu: "Service is awesome. Food is great."
Khuyết điểm: "People with short connection are affected by the 15 to 25 minutes delay."
Khuyết điểm: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Khuyết điểm: "The plane was very hot"
Ưu: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Ưu: "Amazing crew"
Ưu: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Khuyết điểm: "Not enough leg room"
Ưu: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Ưu: "The service"
Khuyết điểm: "The seats"
Ưu: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Khuyết điểm: "Except for the man next to me - great!"
Ưu: "Crew was awesome"
Khuyết điểm: "."
Ưu: "Good selection of movies."
Khuyết điểm: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Khuyết điểm: "Didn’t happen."
Ưu: "Overall everything was ok."
Khuyết điểm: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Khuyết điểm: "Food"
Ưu: "Friendly staff"
Khuyết điểm: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Khuyết điểm: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Ưu: "Very friendly crew"
Ưu: "The food and the punctuality"
Khuyết điểm: "The technology in interteiment is not touch screen"
Khuyết điểm: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Ưu: "Thankful for coffee being served without charge. Not all airlines do that."
Ưu: "good service"
Ưu: "staff was fine"
Khuyết điểm: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Ưu: "Great food"
Khuyết điểm: "Sears we're toooo small"
Ưu: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Khuyết điểm: "The entertainment was quite dated and didn't have new movies etc"
Khuyết điểm: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Ưu: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Khuyết điểm: "No complaints at all."
Ưu: "Very good flight, excellent service and good food."
Ưu: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Khuyết điểm: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Khuyết điểm: "seats on Jet air flight are very uncomfortable"
Ưu: "KLM food and service are great"
Khuyết điểm: "Fewer entertainment options than the delta flight. I got excited with that first flight."
Khuyết điểm: "nothing"
Ưu: "Captain was updating us with the delay status."
Khuyết điểm: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
Ưu: "In general, it was ok"
Khuyết điểm: "Flight was delayed and because of this I missed my connection flight to Amsterdam"
Ưu: "Flight was delayed by over three hours."
Khuyết điểm: "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"
Khuyết điểm: "I was denied booking because they didn't properly issue my boarding pass. They refused to pay a hotel and kept lying and mistreating me."
Khuyết điểm: "Late and bad communication"
Ưu: "The price was right!"
Khuyết điểm: "I know the saying “you get what you pay for”, but good service from the flight attendants should be expected in the price. It was hard to get a greeting or a smile from them, far from prompt delivery of food or coffee ordered. We were traveling with two kids under 5, but there was no help offered. You are expected to pay for any and all food or drinks, including water. The airline could at least offer free water. The meal quality was mediocre for the price paid, and their stock ran out pretty fast."
Ưu: "Seats were comfortable and staff was lacki g customer service"
Khuyết điểm: "I felt abandoned by crew when asking for water"
Ưu: "Food was good, lots of great movies to watch during such long flight."
Khuyết điểm: "Check-in process and seat selection is misguiding and confusing. Boarding was slow and takeoff took place an hour later than scheduled."
Khuyết điểm: "Awful awful baggage collection in Madrid - longer than. One hour"
Ưu: "Good seat"
Khuyết điểm: "Check in counter service is the worst I’ve ever experienced. On board, not all menus were available so I ended up eating the leftovers..."
Ưu: "The aircraft comfort"
Khuyết điểm: "Do the checking before not 15 min before the departure"
Khuyết điểm: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Khuyết điểm: "The crew at flights run by Iberia were particularly unpleasant. Special those in the flight from Madrid to Miami. Ladies we’re particular rude and aggressive when talking to me and my daughters. Basically as if they were doing us a favor wile doing their work."
Ưu: "Very attentive crew"
Khuyết điểm: "No complaints"
Ưu: "Not much it’s a very regular flight"
Khuyết điểm: "Delayed almost 1 hour. No entertainment on board and nothing offered except for purchase"
Ưu: "helpful crew, fast boarding"
Khuyết điểm: "nothing"
Ưu: "Not full, attendants went out of way to accommodate seating requests"
Ưu: "On time, check-in fine if you allow plenty of time, leg room good,"
Khuyết điểm: "Choice of movies, food mediocre"
Ưu: "MeL and wine"
Khuyết điểm: "3+3 seating in biz class"
Ưu: "The crew on board seemed efficient and friendl for this short 2.5 hour flight."
Khuyết điểm: "No food, no drink, no entertainment were included with this fare. Thankfully we were so exhausted from the long haul flight immediate preceding this flight that we did not care. I'm not sure why but the gate staff was trying to get everyone to check their smaller bags including our backpacks. My husband gave in but I did not since not having them would be disaster during this trip. His backpack and many bags from other customers came about 15 minutes after the rest of the luggage so we were a little panicked. Thankfully all turned out fine."
Ưu: "I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320."
Khuyết điểm: "Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load."
Ưu: "After fixing the mistake they gave us two adjacent seats on the plane."
Khuyết điểm: "I came with a friend. At first we were given 2 boarding passes, both with my name. We continued to security where they found the problem. We had to go back to the check-in counter and they reprinted boarding passes. This time names correct but both for the same seat. Only after a long while they were able to fix it. The Iberia crew barely spoke English. Overall - made mistakes, wasted a lot of our time."
Ưu: "I found the flight to be about average for an economy flight"
Khuyết điểm: "I did not like that we had our luggage split in layover had to come Out of airport just to get it"
Ưu: "Flight was short."
Khuyết điểm: "Did not have any leg room. Could not get my knees and legs into the seat area."
Khuyết điểm: "I didn't like the fact that the flight was delayed over an hour with zero explanation as to why. just sat in the hot plane with no reason or explanation."
Khuyết điểm: "The plan was too small."
Ưu: "Heathrow Airport has a lot of stores to keep you occupied"
Khuyết điểm: "Late notice of where our gate was located. By the time we got the news, we went to our gate and the people were already boarding"
Ưu: "our flight was late into MAD but they held our connecting flight to MIA, so we could make it."
Khuyết điểm: "The crew was not good at all. there was no water service, one had to go to the kitchen and beg for water. in particular the male crew was not happy to help with anything. the snack before landing was served 45 mins before arrival so everything had to be rushed. Crew soiled a half empty can of soda on me, and didn't even apologize. Our luggage missed the flight to MIA and we were told it would be delivered to our house the next day between 7pm and 8pm. it never showed. I called customer service and they could not tell me anything. Horrible experience"
Khuyết điểm: "crew... food was awful..."
Khuyết điểm: "There were delays at Heathrow due to fog. Rather then backing up all planes by an hour or so, BA gave our plane away. We experienced a 6 plus hour delay. So after flying for nine hours from the U.S. overnight to London, we had to sit around the airport, while watching other planes take off on time. We got in so late to Madrid that our hotel room that we reserved months earlier was given away. After being awake for over 24 hours we had to walk around Madrid at 11:00 pm at night, looking for someplace to lay our weary heads."
Ưu: "No complaints everything was good No delays on time flights going and returning back"
Ưu: "The plane from Nashville was over an hour late so the flight was changed from Nashville-Philadelphia-London-Rome"
Ưu: "Flights were punctual. Lots of room."
Khuyết điểm: "Food and drink wasn't included but available for purchase."
Ưu: "Exit row seating has plenty of room"
Khuyết điểm: "The cabin temperature was unbelievably low, everyone was complaining about how cold it was, rubbing and blowing on our hands. The woman next to me was concerned about being made sick because of prolonged exposure to cold. Then they forced us to buy blankets for 25 euro. Unless I hear that this flight was unique I won’t ever fly level again no matter how discounted the airfare"
Ưu: "It was fine, nothing special"
Khuyết điểm: "The internet was very, very expensive! $35 for very very slow internet that didn't work half of the time. Also, before I departed from the US, the customer service rep at JFK made me purchase a refundable plane ticket for $2500, and charged me a non refundable fee of $35 for booking the flight for me ( I asked how to do it via the Iberia website on my phone and she refused to help me, and the website makes it extremely not obvious how to book a refundable flight). She said because my flight was one way to Europe I had to have an onward flight, even though I was traveling by car outside of Europe. She said that they would ask me for it at customs when I arrived in Europe. Well they have never asked me for this before, and they did not ask me this time either when I arrived, so this whole exercise was pointless. When I called to get my ticket refunded, they also charged me a $25 fee for refunding the ticket, which the agent in NY did not tell me about. So I just ate $60 for no reason. In addition, the customer service person was very rude about the whole thing."
Ưu: "Professional kind and helpfull crew Punctual departure and arrival on time"
Khuyết điểm: "No free headphones available and no games on personal tablets No vegi dishes and no choice of meals for allergic passengers Very little space for legs"
Ưu: "The terminal at the Madrid airport has good shopping and dining options, but it's rather far and took ~25-30min to get there (including a short wait at the custom control."
Khuyết điểm: "The check in took an awfully long time, the agent took 25-30 min to finalize our boarding pass."
Ưu: "I liked the Crew they were very patient with all the passengers. They were bunch of really annoying kids in front of me and handled them very professionally."
Khuyết điểm: "I didn't like that I could not control the air in business class. I spent good money to sit up there and I would expect to have control of the air because I had a 11 hr flight in a 90 degree plane. It was really a uncomfortable. Also I didn't like that their was no sporting events or cooking channels to watch on my flight and the movie selection were horrible."
Ưu: "It was nice and cool inside the plane."
Khuyết điểm: "It was several empty seats available and wasnt offered the those who were crammed in the middle Isles."
Ưu: "Movies were good, seats were OK"
Khuyết điểm: "Paying $85 for a 2nd bag"
Ưu: "On my return flight to the United states, I got to fly with Iberia airlines. After flying my first segment with British airways, I wondered if the Spanish airline could keep up with BA's standards. Well, Iberia not only met the standards, but raised the bar! I am not sure if the fact that this was a day flight (unlike BA's red eye trip) or the fact that it took 2 more hours, but the crew served a full lunch, a snack AND a light meal, when with British i only received one full dinner and a morning snack."
Khuyết điểm: "I'm not sure if it's the European dryness, but though helpful, the flight crew did not looked friendly."
Khuyết điểm: "Cramped by ok"
Ưu: "Comfortable flights & on time"
Khuyết điểm: "Service, flight crew seemed to busy chatting instead of serving."
Ưu: "Not once have I had a positive experience on American Airlines. I actually booked this ticket 4 times before finally receiving a fully confirmed itinerary. Only to get on the plane in SLC and sit on the tarmac for 90 minutes causing me to miss my connecting flight. The replacement flights I again missed because American couldn't find anyone to give the travel voucher to an airport an hour away for the replacement flight they booked. I've never seen a more consistently incompetent company."
Khuyết điểm: "On top of all of this, my bag is lost. I'm at my destination and have been for two days and American airlines all can't get me my luggage so I can start my vacation. This is the biggest joke of a company and I'm disgusted with their lack of accountability, responsibility for the problems they've caused and the insensitivity they've shown for their screw up."
Khuyết điểm: "Flight conection failed"
Ưu: "nothing good happens"
Khuyết điểm: "the last truck (madrid - tel aviv) was not with the same airbus that the 3 others (tel aviv - madrid / madrid - buenos aires / buenos aires madrid)... it was like flying in low cost with food (even the chair could not go backwards...very bad the last one"
Ưu: "The food served and diverse movie choices."
Khuyết điểm: "4 hour delay."
Ưu: "Surprisingly more leg room"
Khuyết điểm: "The plane was filthy. Crew members didn't seem to care to take care of passengers. Overall not a good experience."
Ưu: "El cambio de vuelo en Mx fue un poco confuso pues había que salir a mostradores y volver a hacer check in."
Ưu: "Good flight"
Ưu: "I have an allergy to nuts and even though I called the airline nothing was noted for the flights I took each way. Although the crew was wonderful and made me aware of everything that had nuts in it. I was very happy with how concerned they were. Over all I was very happy with my flight from Madrid to Miami."
Khuyết điểm: "Wasn't able to board in Munich still stuck their ... They wouldn't work with me to either give a refund full or partial and weren't able to give me a credit to rebook at a later date ... I was unable to board due to an error on my green card that I was unaware of ... Iberia says I is considered a no show and wouldn't budge ... Once I'm able to reschedule my flight I will be looking at other airlines"
Ưu: "Spaciousness of aircraft, comfort of aircraft (vibration, noise)"
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