Airplane flight is good,nice and clean
Ưu: "We had to come home 2 weeks early due to the virus, and Singapore airlines were brilliant at changing the flights. Even got upgraded to the extra leg room for free"
Khuyết điểm: "The extra leg room seats were naff, I like getting comfy in a chair and these ones were not. The screen was too far away and the arm rests didn’t move. Also, due to my partner having to swap seats, I was sat on my own next to strangers. They slept the whole way, so the crew never disturbed them meaning I missed out on food and drinks, even when asked"
Ưu: "Reliable service, clean cabin"
Ưu: "Fast boarding. Early arrival. Comfortable seat."
Khuyết điểm: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Ưu: "SQ always has the best looking flight attendants"
Ưu: "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
Khuyết điểm: "Can not be topped up"
Khuyết điểm: "Nothing comment."
Ưu: "Crew was attentive."
Khuyết điểm: "The entertainment was rather limited."
Khuyết điểm: "No complain . It’s singapore airlines and not dirty air India or jet Airways"
Ưu: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Ưu: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Khuyết điểm: "I will not buy the air ticket from cheap ticket any more."
Ưu: "Boarding went smoothly, crew extremely curtious and helpful."
Khuyết điểm: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
Ưu: "Cabin crew knew how to work."
Khuyết điểm: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Ưu: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Ưu: "See above"
Khuyết điểm: "See above"
Khuyết điểm: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Khuyết điểm: "Delays"
Ưu: "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"
Khuyết điểm: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Khuyết điểm: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Ưu: "Entertainment ok but not newest, boarding smooth, food ok"
Khuyết điểm: "Long waiting time for baggage, food not exceptional"
Ưu: "all of SQ"
Khuyết điểm: "nothing"
Ưu: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Khuyết điểm: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
Khuyết điểm: "The desserts. The bun."
Khuyết điểm: "Poor service."
Ưu: "Excellent flight experience"
Ưu: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Khuyết điểm: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."
Ưu: "Not much"
Khuyết điểm: "Not as good as they were once"
Ưu: "crew was very polite and cheerful."
Ưu: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"
Khuyết điểm: "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."
Ưu: "Crews are truly nice and patient"
Khuyết điểm: "Crews are very nice, food are not really good"
Ưu: "the crews were very polite and very helpful"
Ưu: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
Ưu: "Food, entertainment, cleanliness of the restrooms"
Khuyết điểm: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
Ưu: "everything, excellent job"
Ưu: "Fast boarding"
Khuyết điểm: "Hot cabin. Chairs makes so much movement when the back of the chair where the folding table is moving. Chair movememt of the seatmeat is felt in the same rows of seats."
Ưu: "great service. new plane. excellent video system."
Khuyết điểm: "not much to complain about."
Ưu: "Food & condition"
Khuyết điểm: "Crew were unfriendly and rude"
Khuyết điểm: "Nothing"
Ưu: "Flight on time"
Khuyết điểm: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
Ưu: "Attentive Staff - Fabulous"
Ưu: "The graciousness of sraff, entertainment options, cleanliness of the aircraft. Always willing to make adjustments to accommodate."
Khuyết điểm: "Its unfortunate that your staff sometimes do not get treated with the respect they deserve from a guest"
Ưu: "Singapore Air is keeping up their standard which is a tough job. I give credit to them while doing so. They do have a high bar to keep. Singapore Air still pampers its travellers by providing hot towels for refreshment. Something that I don't enjoy while flying on other airlines. Keep up the good job."
Khuyết điểm: "I saw a scotch tape taping over the arm of the seat! This is rather amusing and seems unacceptable. This is Singapore Air that we are talking about. Are we saying that Singapore Air do not have any proper repair kit to fix it without using scotch tape?? Being one of the world's 5-star airline, I think Singapore Airline can do better than that. :)"
Ưu: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Khuyết điểm: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Ưu: "Singapore air has amongst the best service out of all airlines."
food could have been better.
Khuyết điểm: "If the police and security in the airport respect the people more!"
Ưu: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Khuyết điểm: "I can't think of anything that wasn't good."
Ưu: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."
Ưu: "All great experience!!!"
Khuyết điểm: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Ưu: "Very attentive and efficient"
Ưu: "Plane quite empty so lots of space."
Khuyết điểm: "Service not very attentive, had to repeatedly ask."
Ưu: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Khuyết điểm: "Nothing"
Khuyết điểm: "Crew needs more booster, perhaps? so they can share some smiles and warm gestures like what we experienced during flight from Singapore to Doha. Ability to choose kids' meal 24 hours before flight. we don't know the avail menu, hence we ordered on outbound only, unable to change afterwards."
Ưu: "Because I was in the bulkhead seat - it was good."
Khuyết điểm: "My first flight arrived 30 min late which meant that my 50-minute layover was tight. But instead of holding the next plane for us, they forced us to re-book on a flight leaving 14 hours later! I was not ok with this so I pushed the issue and they put me on the flight leaving 6hrs later. :-((((("
Ưu: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"
Ưu: "Yes overall probably the best flight to Chennai from DC"
Khuyết điểm: "Meals are absolutly terrible, confort desaster, and hostess unqualified"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "The crew was very nice, courteous and helpful"
Khuyết điểm: "The seats did not have enough leg space, very cramped. You had bigger, comfortable planes on flight from Doha To Washington DC in 2011."
Khuyết điểm: "Nothing"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Ưu: "Crew is so helping and attentive , not like american or european carriers . A350 was one of the best planes Inflight dining options in economy was like premium economy Entertainment system was too good"
Ưu: "Customer service"
Khuyết điểm: "Food"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "all are nice"
Khuyết điểm: "nothing but avoid bread"
Khuyết điểm: "None"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Ưu: "All around great airline. Comfortable for super long flights and completely accommodating."
Ưu: "Every aspect of flight was wonderful, though I’m sure that fly"
Khuyết điểm: "Just bathroom in end"
Khuyết điểm: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."
Ưu: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Khuyết điểm: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Khuyết điểm: "No flexibility in flight changes"
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Khuyết điểm: "We sat on tarmac for 3 hours with no explanation from the crew or cockpit. Because of the delay, everyone missed their connections in Doha. The crews could have jet a couple of the flights a little longer for people to make their flights. The desk was filled with people and was very chaotic. There were so many people working there but no one could give you a straight answer so it was very confusing. I had to wait at the airport for 4 hours to get it sorted and was given a food voucher for $50 for the entire stop over. I asked about a flight voucher and they laughed and said they didn't do that even though they were the ones at fault. The crew was nice and the food was good but I will never fly quatar airways unless they remedy the situation."
Ưu: "As the flight would be long (from Japan to Sao Paulo) they had the gentleness of putting us in the best seats well ahead that were available"
Ưu: "Comfortable wide seats, good service"
Ưu: "The service and staff was very good"
Khuyết điểm: "I have nothing to complain about I think all the service was good"
Ưu: "Punctual and clean with a friendly staff!"
Ưu: "Qatar Airways is always impressing"
Khuyết điểm: "Nothing at all"
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Flight was so comfortable, service was excellent and staff very friendly and helpful.
Thank you for everything No comment 👌👌
Khuyết điểm: "Ok"
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Ưu: "The overall experience was good."
Ưu: "the seats in couch wwere the narrowest we have experienced! Very uncomfortable and difficult to get out of"
Khuyết điểm: "Better seats and the bathrooms were incredibly small. some of the lights did not work"
Ưu: "The crew was nice"
Khuyết điểm: "Better food and cooked throughly and better seat and more blankets."
Ưu: "The crew was just fine."
Khuyết điểm: "Checking on the cleanliness of the toilets frequently"
Khuyết điểm: "Seating"
Khuyết điểm: "Nothing"
Ưu: "Entertainment is epic. Speed to get luggage and depart airport was excellent."
Khuyết điểm: "Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot."
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Khuyết điểm: "There was no acknowledgment of Platinum status with Qantas. I do not expect anything special, and I usually just get a welcome back, but this time there was zero acknowledgment. The seat from DXB to HKG did not quite go “flat”. The upper half went as far back as, i’d say, around 170 degrees."
Ưu: "Seats weren’t all that comfortable."
Khuyết điểm: "Service and meals were good."
Khuyết điểm: "Everything was great It’ was a long flight and the seats are not comfortable I wish the first class tickets were more reasonably priced for a normal person that wants to be more comfortable in a long flight. But everything else was perfect!! Thank you."
Ưu: "I am tall and was very happy with the leg room in economy class. Food was tasty."
Khuyết điểm: "Nothing really. Was completely satisfied."
Ưu: "Everything Was Just Perfect"
Ưu: "entertainment was great!"
Khuyết điểm: "Not much to eat for a vegan."
Ưu: "They have varible movies and dramas."
Khuyết điểm: "Nothing."
Ưu: "Neat and clean. People at Newark airport"
Khuyết điểm: "Service of air host. Attitude of people at Dubai airport"
Ưu: "Emerites is a great Airline"
Khuyết điểm: "All well"
Ưu: "The servoce was as usual very good."
Khuyết điểm: "Hardly anything to criticise in relatively short journey."
Ưu: "The crew was second to none."
Khuyết điểm: "The duty-free at Dubai was disappointing."
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "The food was great. Don't be scared of giving vegetarians dairy though unless they specify vegan."
Ưu: "The boarding was quick."
Khuyết điểm: "Attitude of crew Terrible food Outdated entertainment"
Khuyết điểm: "The flight was an hour late. Since the airlines only gave us a 2 hour layover knowing we would have to go through immigration and retrieve our luggage and recheck it, we missed our connection, then the airline tried to make us wait another 18 hours for a flight. We had been already traveling for two days. Airline offered no expedited support to get off the plane first or help through immigration, completely unacceptable!"
Ưu: "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
Khuyết điểm: "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."
Khuyết điểm: "The airline’s insistence on keeping a passenger limited to only one carry on bag and then weighing to make sure that each carry on item was only 7 kilos was just plain ridiculous."
Ưu: "Movie choice"
Khuyết điểm: "Noise, attitude, boardinv"
Khuyết điểm: "I payed for emirates not fly Dubai which was low budget flight. They charged me for a coffee on the plane... not something I would expect after paying 1400 for my tickets. And no where did it say fly Dubai on my tickets, I would have gone with other alternatives if I knew like Turkish. So last time I use kayak and will not be recommending it as well. This a rating for my whole trip to kathmandu not just Dubai to Kathmandu."
Khuyết điểm: "Worse food Old flight Late boarding"
Ưu: "The cabin crew was attentive and helpful."
Khuyết điểm: "The flight seemed crowded and did not have enough room for carry on baggage."
Ưu: "Emirates service is always top notch. I am proud to fly them!"
Ưu: "The crew was great and helped make it easier with young children - the entertainment for children was also very diverse -"
Khuyết điểm: "The children meal was not wonderful. But as I only had one and two children - they shared an adult and child meal - which was okay."
Khuyết điểm: "There is very little space between seats from Dubai to Cochin flight. Didn't have space to eat without hitting the next person. Ran out of food of choice"
Ưu: "Food was great! The aircraft was very nice and the flight attendants were so helpful! Only a 3 1/2 hour flight and it was the best way I have flown!"
Khuyết điểm: "Nothing's"
Khuyết điểm: "Flight attendants were rude on the Washington to Dubai flight"
Ưu: "Excellent selection of entertainment"
Ưu: "Flight was good for a shorter range"
Ưu: "Flight was comfortable, plenty of legroom, good entertainment options"
Khuyết điểm: "Food service was chaotic, delayed. For the main meal, the hot entree came about 20 mins after we received the tray with the rest of the food. Some snacks advertised were not served at all."
Ưu: "I enjoyed the entertainment selection on board, as well as the food. It was quite tasty and fresh."
Khuyết điểm: "The crew were not very responsive to passengers' requests. I wanted to have some water, and called for one of the cabin crew, but they didn't bother to answer."
Khuyết điểm: "70 minutes waiting on tarmac for no obvious reason before 15 + hours flight is not nice, perfect weather, plane 4 hours before take off ready , but ATC allowed 14 small planes to over take us....Dubai airport big disappointment, not enough clean restrooms, overpriced ,not enough food courts ,only retail and duty free, boarding took double time than usual....for me no more Dubai,"
Khuyết điểm: "food"
Ưu: "This my first experience with the Emirates flights, heard so many good things about them prior to my flight, but never imagined it would exceed the description I heard. Good job Emirates, keep up the good work. The service was great. The seats were comfy and spacious. There was a variety of food."
Khuyết điểm: "Since the WI-FI service is provided to the passengers portable devices, why is added to the entertainment service. It helps to reduce the number of devices used the passengers."
Khuyết điểm: "Had a tough time to get a replacement ticket."
Efficient like all the other flights with them. An outstanding budget airline!
Excellent service. departed on time, and arrived ahead of schedule. The whole restrictions around no food/drink is a bit weird even with Covid. Also, no mobiles and iPad use during takeoff and landing is very 2006!
Khuyết điểm: "I got billed a higher price than I was quoted."
Khuyết điểm: "Boarding could be better organized3"
Ưu: "Flight attendant service is spot on, quick and most of all, very friendly!!"
Khuyết điểm: "As for this particular flight, I wished they offered a premium economy class. It’s like your either rich or poor...economy or business class. To upgrade on this flight was $1850 each leg!!"
Ưu: "Size of the seats, space"
Khuyết điểm: "Older plane, mediocre service and food. And two screaming babies two rows ahead."
Ưu: "A seat in the upper deck. Very attentive flight attendants."
Khuyết điểm: "With a biz class, I assumed alcohol would be served, well, it wasn't. I fly all over the world and this is the only airline I have ever flown which didn't serve alcohol with a biz class seat. I was told they don't serve alcohol on domestic flights."
Ưu: "Absolutely nothing"
Khuyết điểm: "Food was more than pathetic, service was horrible and flying experience was very poor. Everything could be better"
Khuyết điểm: "Improve food Better movies"
Khuyết điểm: "Connection time in Bangkok was very short due to late arrival. Transit security screening was backed up and no priority lanes were available for tight connections. Staff did not care about short connections and told me to just stay on line. Departure on aircraft was delayed, allowing me to make connection though delay was of listed on boards. I stressed and ran through the airport after clearing security for no reason if I had know the departure was delayed."
Khuyết điểm: "Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me with my email firstname.lastname@example.org Thank you. Mikyoung Seo"
Khuyết điểm: "Boarding was chaotic, the gate agent did not call to board by group number"
Khuyết điểm: "Entertainment system is way too old"
Ưu: "First and only time on an Airbus 380. Amazing to see how such a large bird can leap daintily into the sky without any effort. Wonderful decor. Very pleasant and attentive flight crew."
Khuyết điểm: "Nothing negative, however was worried that the route might not be economical as such a large capacity plane was virtually empty. On the plus side, had empty seats all around."
Khuyết điểm: "No WIFI in First class."
Khuyết điểm: "Food on the plane"
Khuyết điểm: "N/A: very professional crew! The cabin remained clean for the entire duration of each of my 11 hour flights."
Ưu: "The crew was super nice and informative."
Khuyết điểm: "The food was just ok, but not really expecting a 5 star cuisine."
Ưu: "Crew very good Seat getting old uncomfortable to sleep"
Khuyết điểm: "Movies selection has been almost the same since a few months , some World movies never changed after 3/4 months"
Ưu: "new plan and equipments are good"
Ưu: "I like respect that worker in airplane did it"
Khuyết điểm: "Food and price"
Ưu: "Everyone was very nice and hospitality was great."
Khuyết điểm: "a better selection of movies/entertainment."
Khuyết điểm: "The food selection. Pre-Packaged and snack from Bangkok in business class is a bad idea"
Ưu: "crew was pleasant."
Khuyết điểm: "very cramped seats in economy class had to take a bus and walk up the stairs to get to the plane medicocre meal (but it was a short flight)"
Ưu: "Nice staff"
Khuyết điểm: "The A330 was old, no charging ports for chairs, limited leg room and the entertainment system was a struggle to use"
Ưu: "Very short flight"
Khuyết điểm: "N/A"
Ưu: "Great crew"
Khuyết điểm: "The plane developed a fault 1h out so we had to fly around for half an hour dumping fuel before returning to Bangkok where we were kept in a transit lounge till a replacement aircraft was found. Missed my connections too"
Khuyết điểm: "3 toilets out of order. Plane very old. Chilli food so hot inedible."
Ưu: "I liked that they enforced the rule on boarding by rows as many airlines have given up trying to do that and its a free for all especially with certain groups of people."
Khuyết điểm: "Entertainment system and seats are old."
Ưu: "All good except Manila Airport"
Khuyết điểm: "NAIA Airport Imigration"
Ưu: "Great service, comfortable seats, great entertainment."
Khuyết điểm: "N/A"
Ưu: "Quick loading"
Khuyết điểm: "Late luggage to the carousel by over an hour"
Ưu: "The crew was very nice"
Khuyết điểm: "N/A"
Khuyết điểm: "Waited for at the domestic check in for 40 minutes only to be told to check in at int terminal!! Absolutely ridiculous set up!!"
Ưu: "Good, new olance, definitely recommended"
Khuyết điểm: "Why do you enforce the arrival videos? That's annoying. Furthermore, the loud music 30 minutes before landing disturbs too."
Ưu: "nice crew"
Khuyết điểm: "very old style business class seats"
Ưu: "Thai Airways is a great airline - very comfortable, haven't had an issue with delays as with other airlines within Thailand."
Khuyết điểm: "nothing"
Ưu: "Stewards were very polite and helpful. Even offered me extra meal without request. Clean, comfortable aircraft unlike most South East Asian aeroplanes. I recommend THAI Airways."
Khuyết điểm: "Seat wasn't spacious enough but that is the case with almost all airlines if you are flying economy class. Food was prepared for Asian taste only. I guess that is understandable."
Khuyết điểm: "everything. forced me to move to a seat beside very near to the toilet just because they let a passenger sitting right in front of me stretch his leg and sleep well"
Ưu: "On time, friendly staff"
Ưu: "Flight attendants were attentive. Meal OK. Drinks were plentiful!"
Khuyết điểm: "A bit delayed but frankly not bad for SE Asia"
Ưu: "World class airline. Everything are world class. Worth to pay for this airline"
Ưu: "I like that I brought my noise cancelling headphones. Screaming babies are nobodies fault but careful preparation is helpful."
Ưu: "Crew and ground and lounge staff at BKK were excellent and really helpful."
Khuyết điểm: "Short flight of 1 hour 15 mins but no VOD at all seems a surprising thing these days."
Ưu: "The Flight attendants were nice and helpful"
Khuyết điểm: "Small confined seating area resulting in my hot tea being dumped into my lap as a result of the person in front of me reclining the chair"
Ưu: "Easy check-in, friendly, helpful attendants, on-time departure and arrival.."
Khuyết điểm: "My seat back wouldn't lock in place. Every time I would move or lean, the seat back would shift. My phone and book wouldn't stay in the pocket in front of me. They would fall out of the bottom and onto the floor. I love Thai food, but food on the flight was not good at all; bland and unappetizing. My foot became pinched hard against the food cart during meal service."
Ưu: "Food was good. Seat ok and check-in done promptly."
Khuyết điểm: "Crew, ground and air, could be a bit more friendly but it was acceptable. Arrival was later and baggage handling a bit slow too. Bag was well handled."
Ưu: "New A350 aircraft"
Khuyết điểm: "The outside camera stopped working"
Ưu: "Very nice crew. Clean seats and floor. Infotainment system is use and good to use."
Khuyết điểm: "Seats were bad for the back, I had a sciatica flair up."
This wasn't even a Cathay flight, it was Lufthansa and I didn't earn any asia miles
Ưu: "Everthing was up to the mark"
Khuyết điểm: "Everything was satisfactory"
Ưu: "A great flight with friendly staff, comfy seats, good food, and great inflight entertainment."
Khuyết điểm: "The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate."
Ưu: "The seat was not super comfortable but the crew was really lovely and so helpful!"
Khuyết điểm: "More padding on the seat would have been nice"
Ưu: "Crew amazing."
Khuyết điểm: "Food variety should be increased."
Khuyết điểm: "Sitting place too small"
Ưu: "Hardware was excellent. One of the most comfortable First Class seats for sure."
Khuyết điểm: "CX first class is designed more for individual travelers so for couples who want to sit beside one another there will be an aisle in between them. The Boston BA lounge is horrific and depressing so it should be avoided."
Ưu: "The dinner was one of the top two I've ever had on a plane and I've flown business class around the world."
Khuyết điểm: "I just don't fit comfortably into the pods and for a 14 hour flight that's a pain in the neck or lower. The seatbelts must be adjustable to allow a pod user to roll on his side."
Khuyết điểm: "The flight was three hours late."
Khuyết điểm: "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
Ưu: "Lie-flat seat in usiness class in the most comfortable seat I have ever sat in—on or off a plane. Cathay service is remarkably good and caring, but not intrusive."
Khuyết điểm: "Dinner entrees not as good as last Flights with Cathay, but dim sum for breakfast was excellent."
Ưu: "All gud"
Khuyết điểm: "Extra things like toothpaste etc must have been provided to all"
Ưu: "Reasonable leg room in the economy"
Khuyết điểm: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
Ưu: "Smooth boarding"
Khuyết điểm: "Air hostess did not offer hot drinks"
Khuyết điểm: "Delayed flights and food service suck"
Ưu: "The crew is so nice!"
Khuyết điểm: "Same seat selection issue."
Ưu: "Up and down at the right time and place. Great experience."
Ưu: "Food was great. Crew nice"
Khuyết điểm: "All good"
Ưu: "The new airplanes have usb plugs and had more pockets on the seat in front of you to place small personal items such as glasses, etc. Appreciated the crew’s offer for assistance when my lap toddler had a tantrum mid flight."
Khuyết điểm: "Inconsistent with what was offered for the children. One flight provided food , juice and toiletries for my infant. The long haul flight didn’t give anything at all. I just had my lap toddler and my toddler share food since my toddler couldn’t finish all the food provided."
Khuyết điểm: "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."
Ưu: "Great attendants"
Khuyết điểm: "TV problem; food"
Khuyết điểm: "Bulk head seats. People walked over me all night including staff"
Ưu: "Great service from flight attendants."
Ưu: "Given we were in economy for a 15+ hour flight, things went very well. Seat was okay, food better than average, entertainment was reasonable."
Khuyết điểm: "I didn’t like that I was in economy, and would have preferred business, but that’s what I paid for so all is well."
Ưu: "Everything thing worked out well except for the food for my wife. Sitting all the way in the back wasn't that bad because no one was behind us and we could fully recline."
Khuyết điểm: "Kayak or Cathay provided no options to select meal preference while checking in online more than 24hrs before departure."
Khuyết điểm: "Pls see above comments"
Ưu: "Plane left almost 2 hours late otherwise everything was excellent."
Ưu: "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"
Ưu: "Food was better than other airlines for economy price. Movie selection quite good as well as other options. Liked the maps."
Khuyết điểm: "My seat would not move back. The audio on the movies was very difficult to hear with background engine noise. Poor clarity, and the selection of movies was excellent, so I chose not to watch. Solitaire game was complicated to understand."
Ưu: "The crew was very receptive even calling me by name also very attentive to my questions about the food and entertainment"
Khuyết điểm: "The movie selection on the longest leg of my journey wasn’t very entertaining."
Khuyết điểm: "I was seated at the last seats and by the time it was my turn to choose from the menu, there was none left but just one option for me. Hope Cathay pacific will add extra food selections to accommodate passengers in the last seats."
Khuyết điểm: "Luggage was damage and I didnt notice it till I arrived at connecting airport terminal in manila. Didnt have time to file a claim as I have to rush for my local connecting flight. Hopefully Cathay Pacific can take a late damage claim without a report for my luggage"
Ưu: "They marched me and others through Hong Kong airport to just about make our transfer"
Khuyết điểm: "But my bag evidently didn't make the transfer and came on the next flight. I'd rather have had the extra hour at Hong Kong airport rather than rush there and be stuck waiting an hour at Singapore."
Ưu: "This route is covered by an A350 which was nice to discover."
Khuyết điểm: "Despite the brand new aircraft, the Economy section seats are not comfortable which was quite disappointing. The service could be better too. Not what Asian airlines are usually known for."
Ưu: "We really appreciated the nice customer service we received from the check in desk!! We were able to upgrade and get our seats together- thank you! Also Cathay Pacific gave us our boarding passes straight through to our final destination which made it possible for us to narrowly make our flight once we were in Chicago. Very grateful for this."
Khuyết điểm: "Our airplane had technical problems and our flight left 2 hours late, which made it very tight to make our connection in Chicago. This was very hard. We just wish that the delay hadn't been so long."
Ưu: "Overall excellent"
Khuyết điểm: "Short gap between flight and long walk going to the next flight gate. Passing the security alone take time plus u have to walk then ride a train after that long walk again going to the gate."
Ưu: "The staff on Cathay, as always, was wonderful."
Khuyết điểm: "The plane was extremely outdated - I felt like I stepped into a time capsule and somehow made it back to the late 80's. The seats were hard plastic, 21st century headphones didn't properly work because their inputs required two jacks instead of the now standard one, half of the seat belt had what can only be described as a fun noodle attached around it, and instead of the seat back reclining the actual seat just slid outwards, making you slouch instead of recline. While the staff was lovely, I honestly can't believe airplanes like this are still in commission. All it was missing was an ash tray in the arm rest."
Ưu: "Got upgraded to business BOS - HKG. Very nice!! Nice new feeling 777 also."
Khuyết điểm: "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."
Khuyết điểm: "The food was garbage and almost not edible . I would feel guilty feeding it to my dog. Even the peanuts sucked"
Ưu: "Attitude and service levels of the flight attendants was the best I have encountered for a while"
Khuyết điểm: "The service is kinda slow to respond"
Ưu: "I like the crew on board being very friendly and helpful."
Khuyết điểm: "Online check-in system is terrible. 2 out of the 4 legs of the flights I was unable to check-in and get a seat assigned. Then there's nothing you could do except to show up at the counter on the day of the flight. How could the system be so inflexible that we are now almost in 2017?!"
Ưu: "Shorter flight airplane much nicer"
Khuyết điểm: "Seat back was broken and could not recline at all during a 13+ hour flight."
Ưu: "The wonderful people and the service they provided with a great attitude."
Khuyết điểm: "The food was only OK."
Khuyết điểm: "uncontrolled boarding. One of the flight attendant was rude."
Ưu: "The cabin service was just excellent and I felt very comfortable throughout the whole journey."
Ưu: "Great service, very accommodating staff. Good food as far as airline food goes."