The flight attendants are very professional and attentive. They care about the safety of every passengers all the time. I like the very organized way of getting passengers to board the plane by showing the label - economy class and business class clearly. The taste of the food can be improved. Perhaps more varieties and something more authentic.
Ưu: "the crew is fine. The seat was OK standard."
Khuyết điểm: "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."
Ưu: "crew was pushing , no time in an rush all the time"
Khuyết điểm: "service level"
Ưu: "I like the crew members"
Khuyết điểm: "Entertainment selection and food could be better"
Ưu: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Khuyết điểm: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Ưu: "Newer Aircraft and very convenient"
Khuyết điểm: "I dont see any thing to improve"
Ưu: "Super friendly crew. Enough food and drink."
Ưu: "Helpful with our 2 year old"
Khuyết điểm: "Baby change area is very small"
Ưu: "Staff was great as usual"
Khuyết điểm: "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"
Khuyết điểm: "Change the food menu, boring with the same menu"
Ưu: "everything in suite class"
Ưu: "Everything else"
Khuyết điểm: "Food was less than marginal"
Ưu: "Entertainment ok but not newest, boarding smooth, food ok"
Khuyết điểm: "Long waiting time for baggage, food not exceptional"
Ưu: "Short flight"
Khuyết điểm: "N/A"
Ưu: "Espresso coffee, champagne, crew, headphones"
Ưu: "The trip was horrible we have to sit separately three places."
Ưu: "The economy section of the upper deck of the A380 is great!"
Khuyết điểm: "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"
Ưu: "In flight entertainment systems"
Khuyết điểm: "I had beef with mashed potatoes but I found the beef was quite tough."
Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"
Ưu: "Spacious economy class seating and great service"
Ưu: "Everything from Ticketing, Checking in......"
Ưu: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Khuyết điểm: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Ưu: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
Ưu: "The food is very good in economy. Large screen tv gor movies and games."
Khuyết điểm: "all was good, nothing bad"
Ưu: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Khuyết điểm: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"
Ưu: "Excellent crew services"
Khuyết điểm: "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."
Ưu: "Good crew service"
Khuyết điểm: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Khuyết điểm: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."
Ưu: "Finally an airline that loads from the back to the front. Makes sense to me"
Ưu: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Ưu: "friendly staff top Service top Inflight"
Khuyết điểm: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Ưu: "friendly staff top Service top Inflight"
Khuyết điểm: "old aircraft, no usb or power point charging. choice of 5 movies"
Ưu: "The staff was very responsive and the food was great. Ground staff in SIngapore helped me to modify the tickets due to us missing our connection to Phuket. Very helpful. Irene at the transfer desk was an excellent manager. The wheel chair staff was excellent all through."
Khuyết điểm: "It would be great it the seats were leather so that plane would feel more cleaner."
Khuyết điểm: "The crew was rude when asking me to window shed."
Ưu: "I ordered a Indian vegeterian meal. It was very good. I feel bad about all the playin cups, and garbage that gets wasted. Please recycle everything."
Khuyết điểm: "The plane was very cold. A lot of movies were offered but I couldn't find anything I wanted to watch."
Ưu: "Very friendly crew & modern aircraft"
Ưu: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Khuyết điểm: "Nothing....."
Ưu: "the crews were very polite and very helpful"
Ưu: "Hard to find lounge for bclass users"
Ưu: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Ưu: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Ưu: "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
Khuyết điểm: "Flight was over too quickly."
Ưu: "For as long 14 hour journey they sure make it comfortable."
Ưu: "Crew was very attentive and professional"
Khuyết điểm: "Return flight the movies were the same as three weeks earlier."
Khuyết điểm: "No room, seats too tight. So close, my neighbor spills over. Toilets too small."
Ưu: "Singapore air has amongst the best service out of all airlines."
Boarding crew should be knowledgeable; Buses seats are more comfortable than Qatar air ways..
Better boarding system than just 4 zones. Within each zone, boarding needs to be done with specific rows at a time.
There was a 7 hours delay and the airline did not arrange any accommodation for an overnight stay at the airport.
Khuyết điểm: "Food variety"
Ưu: "Amazing staff"
Khuyết điểm: "Uncomfortable seats and poor entertainment systems"
Ưu: "Everything was great"
Ưu: "crew was very sweet"
Khuyết điểm: "food and wine options were terrible"
Ưu: "Crew etc excellent"
Khuyết điểm: "In flight WiFi expensive and not reliable"
Khuyết điểm: "Delays twice which cost me lots of stress and taxi $"
Ưu: "Crew were friendly"
Khuyết điểm: "Food could be better and frequent"
Ưu: "Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+."
Khuyết điểm: "Nice if they offered/served drinks before meals"
Ưu: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Khuyết điểm: "stock the fridge"
Ưu: "The crew was absolutely amazing"
Khuyết điểm: "More movies on the system"
Ưu: "The Crew was amazing, the Seat a bit better this Time only 3row of 3 Seat"
Ưu: "Not-so-full flight meant we could move about and choose more comfortable seats."
Khuyết điểm: "TV unit didn’t work, lucky me. They tried two times to restart and reboot but to no avail. The attendant said my choices were to not watch or move to an empty seat. I chose to sit next to my wife."
Ưu: "Q Suite is top-of-line business class product"
Ưu: "The crew was very friendly throughout the 7-hour flight."
Khuyết điểm: "i did not like the baggage policy for cabin baggage, where i am not allowed to carry my personal item and a carry on separately."
Ưu: "Crew was excellent. Very nice and helpful."
Khuyết điểm: "Food was terrible. Need a variety. Curry is not for everyone."
Khuyết điểm: "Overall excellent"
Ưu: "There is a reason Qatar was ranked the best airlines last year. From service that was above and beyond, whether on the plane or in the airport and lounges. The nicest and most attentive people. Outstanding menus and comfort on the plane."
Khuyết điểm: "Wrost app I don’t advise any one use it cause"
Khuyết điểm: "The food options was bad...during my trip asked for certain meal they claim that they are out of it. I also did not like how they check you into room in Doha & Chennai way before boarding time that time could have used for shopping instead of sitting in the room."
Ưu: "Movies collections, friendly staffs"
Ưu: "Personal courteous service"
Khuyết điểm: "Quality of food"
Ưu: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Khuyết điểm: "both flights had 2 hours delay... also lugages cames with next flight."
Khuyết điểm: "While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel"
Ưu: "All Qatar employees were friendly and helpful. A great flight!"
Khuyết điểm: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."
Ưu: "On time departures Good entertainment options Could charge my electronics"
Khuyết điểm: "Food was ok Boarding was somewhat disorganized"
Khuyết điểm: "horrible customer service at Doha Airport"
Ưu: "Crew was friendly."
Khuyết điểm: "Catering not up-to the standard. Ran out of food. Seats too congested"
Khuyết điểm: "They make you close all the windows and outside lights after each meal. Want you to sleep most of the time so that you may not get up and stroll around or ask the crew any extra drinks, ice creams etc."
Ưu: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Khuyết điểm: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."
Khuyết điểm: "I was Told the flight form Doha back to Houston was over booked so I had to get re-routed through another city. For a $6,600 business class ticket this is very bad form."
Ưu: "Staff was very friendly and food was very good."
Khuyết điểm: "Older plane, TV screens in the ceiling, only bathrooms at the rear of the plane."
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Khuyết điểm: "Food"
Ưu: "Like the friendly Crew ..."
Khuyết điểm: "Food"
Ưu: "Todo estuvo prfecto"
Khuyết điểm: "La comida no es nada del otro mundo"
Ưu: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Khuyết điểm: "Nothing"
Ưu: "The crew, Sami and Juliana in particular, were absolutely amazing!"
Khuyết điểm: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush."
Khuyết điểm: "Ran out of meal options in both flights"
Ưu: "I will fly Qatar again"
Ưu: "The flight was short but the plane was well maintained and the crew was accommodating."
Khuyết điểm: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."