vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Sáu||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 3%.|
Mùa cao điểm
|Tháng Mười hai||Thời gian bay phổ biến nhất với mức giá tăng trung bình 6%.|
Giá trung bình của chuyến bay khứ hồi
|15.452.030₫||(giá trung bình cho 2 tuần qua)|
Ưu đãi tốt cho chuyến bay khứ hồi
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Birmingham đến Southeast Asia.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ để xác định liệu giá cho chuyến bay từ Birmingham đến Southeast Asia có thể thay đổi không trong vòng 7 ngày không, để du khách biết nên chờ hay đặt vé ngay.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Southeast Asia với một hãng bay và chiều về lại Birmingham bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay từ Birmingham đến Southeast Asia trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Crew service is excellent!"
Khuyết điểm: "The seat is really cramp and tight!"
Ưu: "crewe were excellent"
Khuyết điểm: "nothing !"
Khuyết điểm: "On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October."
Khuyết điểm: "Mid night snack can be improved, it’s too small a portion."
Ưu: "Comfort as usual"
Khuyết điểm: "No idea"
Ưu: "There was a lot of leg room and updated features. Also the candy they gave out was good."
Khuyết điểm: "The food was not to my liking,"
Ưu: "the food was god. the crew was very accommodating"
Ưu: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Khuyết điểm: "Food was really unpleasant and entertainment all out of date movies"
Ưu: "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
Khuyết điểm: "More western food options, better selection of tv shows for entertainment"
Khuyết điểm: "if the seat can be reclined a little more"
Khuyết điểm: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
Ưu: "Crew was amazing"
Khuyết điểm: "The boarding"
Ưu: "The staff of ANA are so friendly and accommodating. When checking in, the woman at the counter moved me to a window seat from the middle, free of charge. They were very patient and helpful."
Khuyết điểm: "The food was a little strange, I had salmon and rice as “breakfast” with iceberg lettuce side salad. The pieces of salmon were little shreds with a funky taste. Not bad, but not what I wanted on a long red eye flight. Also I wish there’d been more Hollywood movie selections."
Ưu: "Thoughtfulness, professionalism, patience and a lot of love put into the service."
Ưu: "Overall the flight met expectations for service, comfort and food."
Khuyết điểm: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
Khuyết điểm: "All was 100%! Thanks!"
Ưu: "ANA is always efficient and polite."
Khuyết điểm: "Just drinks no snacks on this flight"
Khuyết điểm: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
Ưu: "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
Khuyết điểm: "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."
Ưu: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
Ưu: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Khuyết điểm: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
Ưu: "Friendly crew, great movie choices."
Khuyết điểm: "Not a lot of left space, very full flight."
Ưu: "Food and services were great"
Khuyết điểm: "There were not a lot of selections on the TV."
Ưu: "Excellent legroom. Very polite staff."
Khuyết điểm: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
Khuyết điểm: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
Ưu: "Very efficient, friendly and helpful staff"
Khuyết điểm: "Food was gross."
Ưu: "Very efficient"
Khuyết điểm: "Food was not good"
Khuyết điểm: "The business lounge in honolulu"
Khuyết điểm: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
Ưu: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Khuyết điểm: "In flight meal could be improved"
Ưu: "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."
Ưu: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Khuyết điểm: "No problems."
Ưu: "Service was excellent. Crew did not accept tip. Food could be better."
Ưu: "After some considerable panic at losing my long confirmed seat assignment as a result of weather problems in Tokyo, the doors ended up closing with at least 20 empty seats in coach. (Boeing 777-300)"
Khuyết điểm: "Although it is served with care, the food on ANA (in coach) ends up being a bit too Japanese. I understand this carrier needs to cater to a broad cultural and geographic audience, but I think they make it too complicated. Giving meal service a decidedly Japanese angle results in main courses that are mush, and sides that are OK. Good yogurt, decent fruit, delicately prepared salads, delicious cookies and hagen daz are pretty simple and make the meals fun. (especially since chop sticks are always included), but the ovens turn the main courses into a stinky and kinda nasty thing. I wish they would simplify."
Ưu: "Food and Sitting Space"
Khuyết điểm: "Nothing"
Khuyết điểm: "Sitting space"
Ưu: "Nice smile and service. Food is good as well"
Khuyết điểm: "Arrived later than schedule"
Ưu: "The crew was nice."
Khuyết điểm: "Dinner"
Ưu: "Great service."
Khuyết điểm: "I was pleased with all."
Ưu: "Shortest duration"
Ưu: "Nice space between seats for the economy class."
Khuyết điểm: "The entertainment center (sound) did not work in my son's seat."
Ưu: "Wonderful service"
Khuyết điểm: "Food was on the very bland side"
Khuyết điểm: "The seat in this airplane was downright uncomfortable."
Ưu: "I loved flying Ana. I cannot stress enough how exemplary the service was and the overall comfort/experience was one of the best I've had. I am looking forward to flying with them again next year when I return to Japan."
Ưu: "felt Agent's kind care of elder (me) at Airport. Thanks."
Khuyết điểm: "Full of passengers. Code Share!?"
Ưu: "Was a smooth flight, good flight crew. Tasty food too"
Ưu: "The crew was OK. The seats were normaly OK."
Khuyết điểm: "Maybe better food"
Ưu: "Baggage policy and amenities on board as well as the Istanbul airport as a connector."
Ưu: "It was ontime"
Khuyết điểm: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"
Khuyết điểm: "Earlier travel and respect of initial timing. If they also afforded a place to rest for the long lay over in turkey."
Ưu: "After we missed our flight, we were provided with terrible customer service."
Khuyết điểm: "We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend."
Khuyết điểm: "Seat legroom"
Ưu: "The flight and crew were excellent. Turkish Airlines business is always good."
Khuyết điểm: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."
Ưu: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Khuyết điểm: "In-flight entertainment films were a bit limited"
Ưu: "The food and the fast and efficient customer service."
Khuyết điểm: "There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation."
Khuyết điểm: "Vegetarian meals can be better"
Khuyết điểm: "Foot rests in economy - better ventilation options airflow"
Khuyết điểm: "Uncomfortable seats. Very uncomfortable ride. Everything else was good but it’s becoming hard to fly this way."
Khuyết điểm: "The plane was 1 hour late to board. This is very inconvenient as I had a connecting flight, with layover of an hour and a half! I had to run like hell just to make it in time for the boarding of my second flight!"
Ưu: "The flight from Brussels to Istanbul was close to perfection as the plane was not full and I had 3 seat for myself... Crew attitude, professionalism and kindness"
Khuyết điểm: "The flight from Istanbul to Kabul legs' Space and overall seat comfort Food Too many people onboard who cannot behave..."
Ưu: "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
Ưu: "I love the food and the movies"
Ưu: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Khuyết điểm: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
Ưu: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Khuyết điểm: "Cc"
Ưu: "Television options are great."
Khuyết điểm: "Food was unrecognizable. No leg room"
Ưu: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Khuyết điểm: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"
Ưu: "good people /service, good food and comfortable seating nice experience all in all"
Ưu: "The plane was too hot"
Khuyết điểm: "Plane too hot"
Ưu: "Full meal and entertainment system even for a shorthaul flight."
Khuyết điểm: "Tight leg room"
Ưu: "Good food, new movies and good leg space"
Khuyết điểm: "Flight was delayed by an hour, luckily managed to make my connecting flight"
Khuyết điểm: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"
Ưu: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."
Ưu: "Turkish do a good job of giving you a good service for your money."
Khuyết điểm: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"
Ưu: "Excellent service"
Khuyết điểm: "The head phones are terrible."
Khuyết điểm: "Plane was hot on the flight going TK 6. Flight on the way back TK 5 was much better."
Khuyết điểm: "Boarding was disorganized."
Ưu: "I liked the food."
Khuyết điểm: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."
Ưu: "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
Khuyết điểm: "A little pricey."
Ưu: "Largely pain free experience"
Ưu: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Khuyết điểm: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."
Khuyết điểm: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"
Ưu: "Nothing much to shout about this flight. It got there safely?"
Khuyết điểm: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
Khuyết điểm: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."
Ưu: "I would recommend Turkish Airlines to anyone. Excellent food and personnel"
Ưu: "Comfortable flight, on time and good service"
Khuyết điểm: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."
Khuyết điểm: "The food service movies the crew"
Ưu: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Khuyết điểm: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Khuyết điểm: "My entertainment set didn't work"
Khuyết điểm: "The boarding was a little more chaotic, but the host airport has a major influence on that process."
Khuyết điểm: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"
Khuyết điểm: "Would highly recommend"
Ưu: "Overall it was ok. I enjoyed the leg space."
Khuyết điểm: "I suppose it's just a matter of different manners"
Ưu: "Crew was brilliant"
Khuyết điểm: "No food on board, very poor services but punctual"
Ưu: "Food was not available for flight."
Khuyết điểm: "Food"
Khuyết điểm: "Food poor going to Munich , legroom poor."
Ưu: "Staff excellent"
Khuyết điểm: "Seats that go flat so u can sleep on long flight"
Ưu: "Well, maybe except of these "preferred sitting" arrangement. The sit was in front of open space and restrooms. Constantly people were standing and waiting for the restroom. Their butts were literally at the "preferred sited" passengers faces. I felt, I would be way more happy in a regular sit."
Khuyết điểm: "Such sits should not be declared preferred and cost more."
Ưu: "The crew was friendly, attentive and helpful"
Khuyết điểm: "The leg room would have been ok if the people were forced to put their chairs in the upright position during meals."
Ưu: "MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras."
Khuyết điểm: "Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges."
Ưu: "Good crew, comfort and timing"
Khuyết điểm: "I got what I expected"
Ưu: "Cabin staff were cheerful and helpfully"
Khuyết điểm: "We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option"
Ưu: "The crew"
Khuyết điểm: "More support"
Ưu: "Pilot kept us informed throughout the flight."
Khuyết điểm: "Onboard services."
Ưu: "Boarding was quick and good"
Ưu: "Lufthansa should keep up the standard."
Khuyết điểm: "The delay on the arrival time at Abuja because some passengers are transiting to other cities."
Khuyết điểm: "The food was sub-standard, though it was described accurately as a snack."
Ưu: "Crew was nice, flight was ontime"
Khuyết điểm: "While boarding and before starting the engines there was no AC. Temperature was unpleasantly hot"
Ưu: "Food was great and the crew were helpful."
Khuyết điểm: "Seat could have been comfier!"
Ưu: "Everything Else"
Khuyết điểm: "Too much cabin baggage."
Khuyết điểm: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("
Ưu: "Reasonably comfortable seat"
Khuyết điểm: "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."
Ưu: "Everything was good."
Khuyết điểm: "No major complaints."
Khuyết điểm: "Boarding by rows would avoid people rushing to line up ahead of time."
Ưu: "Captain explained situation in person"
Khuyết điểm: "Plane was 90 minutes. Airport was overcrowded and dirty. Issues were due to airport and air traffic control"
Khuyết điểm: "Punctuality"
Khuyết điểm: "Highly recommended for efficiency"
Ưu: "Boarding was efficient. Everything else was average."
Khuyết điểm: "With the exception of one Asian cabin crew, others were cold. Food has worsened on Lufthansa. Portion and quality are not as good as 1 year ago. I find the seat average in comfort for premium economy. If only the seat would move forward, I keep sliding off it. Cathay Pacific has a much better seat."
Ưu: "Lufthansa take great care of their passengers, always"
Khuyết điểm: "Poor gliding in and rough landing"
Khuyết điểm: "More leg room"
Ưu: "Comfort and space"
Ưu: "The staff upon checking in were very polite and courteous."
Khuyết điểm: "It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs."
Ưu: "Service leg room and service with a smile"
Khuyết điểm: "N/a"
Ưu: "I have never been treated so poorly by counter people in my life!"
Khuyết điểm: "After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!"
Ưu: "Booked upper deck, lots of leg room and space. Very comfortable 11hr flight. Staff were lovely and food good."
Ưu: "Lufthansa is a friendly airline but was unable to help with our problem because I had booked through Kayak."
Khuyết điểm: "When I presented my passport at the counter to receive my boarding pass, I was told my passport needed to be over 3 months before expiration. It expires January 14, 2019. It is not written on the passport, nor mentioned during booking. I’ve been to Latvia four times previously and never heard this requirement. I cancelled the flight with Lufthansa who said I must call Kayak who gave me another number to call and that number then sent an email that said there was a $350 rebooking fee for each ticket, IF they decided I was eligible for rebooking. Yes, we got a great rate, but looks like wasted $ now. I will book directly with the airline in the future to ensure the ability to rebook."
Ưu: "Everything exceeded expectations. Lots of food, space, drinks, and excellent flight crew. Excellent video selection."
Khuyết điểm: "Had a connecting flight, both were with Lufthansa. There was an hour between the two flights. We went straight to security and immediately to the boarding gate but they had closed the gate and would not let us board, even though there was 15 minutes before the flight was due to leave. We were refused a refund and had to move flights to another airport 2 hours away and then had a 5 hour delay. We lost our car reservation as we would arrive too late to collect, we also couldn't check in to our hotel as planned as the hotel only allow check in until 11pm; we would have got there at 1am, so then had to book another hotel for the night. Airport staff at Lufthansa told us they could not help and told us to go away!"
Khuyết điểm: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc."
Ưu: "The food was tasty but the service was excellent. Lovely staff."
Khuyết điểm: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."
Khuyết điểm: "no screens"
Ưu: "The service and the entertainment system"
Khuyết điểm: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."
Ưu: "Lovely crew"
Khuyết điểm: "Airport is too hot"
Ưu: "Crew looked after me after a family took up a whole row including my designated seat. I need up with the back row to myself so could put my feet up & chill after a less than pleasant 5+ hours wait at Munich!"
Ưu: "I liked size of the lavatory ,food"
Khuyết điểm: "I didn’t like selection of movies and seat wasn’t that comfortable"
Ưu: "Welcoming from the crew"
Khuyết điểm: "Take off was very scared"
Ưu: "Very comfortable, amazing crew and service. Entertainment was very good with lots of options."
Khuyết điểm: "Flight was cancelled 1 hour before departure... customer service was appauling"
Ưu: "Crew, food"
Khuyết điểm: "Delay caused by weather"
Ưu: "Nothing. Will never travel with airline in the future. Definitely will not recommend."
Khuyết điểm: "Flights are delayed frequently which resulted in missing connection from Frankfurt to New York. On arrival, passengers are herded like animals from one point to the next with no explanation as to what resulted in the delay or given sufficient supplements for food etc."
Khuyết điểm: "Attitude of staff very poor at a request for a drink of water"
Ưu: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Khuyết điểm: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Khuyết điểm: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Ưu: "Crew is excellent, polite and personal!"
Khuyết điểm: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Khuyết điểm: "Bigger seats the new ones are way to narrow"
Ưu: "Services is good ."
Khuyết điểm: "Food can be better"
Ưu: "Nice crew, good food."
Khuyết điểm: "Both bathroom were not working in business class area."
Khuyết điểm: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Ưu: "Muslim food"
Ưu: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Khuyết điểm: "Move the drapes a few more inches back."
Ưu: "The crews were pretty great!"
Khuyết điểm: "The regulating of the temperature."
Khuyết điểm: "Information on arrival time was not correct"
Khuyết điểm: "Time"
Ưu: "Flight arrived on time"
Khuyết điểm: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Ưu: "Excellent crew, good food & movie selection."
Ưu: "Crew was great and helpful despite oversight in my special meal."
Khuyết điểm: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Khuyết điểm: "Fix the damn KIOSKS at Vienna!"
Ưu: "Friendly crew"
Khuyết điểm: "Can’t think of anything"
Ưu: "Great crew, comfortable seating with enough leg room."
Khuyết điểm: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Ưu: "The crew is really welcoming"
Khuyết điểm: "The seats are too narrow and a bit too hard"
Khuyết điểm: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Ưu: "Good for both."
Khuyết điểm: "Bigger seats."
Khuyết điểm: "Delays, took my hand luggage into the hold,"
Ưu: "The crew are amazing! Attentive and friendly."
Khuyết điểm: "The seats could have been bigger."
Khuyết điểm: "Everything"
Ưu: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Khuyết điểm: "Pay attention to passengers."
Ưu: "Crew was fantastic."
Khuyết điểm: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Ưu: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Ưu: "Nice aircraft"
Khuyết điểm: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Ưu: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Khuyết điểm: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Ưu: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Khuyết điểm: "Long haul flight made pleasant by KLM"
Khuyết điểm: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Khuyết điểm: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Khuyết điểm: "Lost all our bags so couldn’t ski"
Ưu: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Khuyết điểm: "No downsides at all"
Ưu: "All good"
Khuyết điểm: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Ưu: "Best airline in the business quick efficient and outstanding service What else can you say"
Ưu: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Khuyết điểm: "tough to sit on a plane for 9.5 hours"
Khuyết điểm: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Ưu: "Everything is alright"
Ưu: "Gaps between seats are very narrow."
Khuyết điểm: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Ưu: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Khuyết điểm: "Nothing"
Khuyết điểm: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Ưu: "Friendly hostesses"
Khuyết điểm: "Flight was delayed 3 hours"
Khuyết điểm: "Nothing special"
Khuyết điểm: "Nothing special"
Ưu: "Crew was awesome"
Khuyết điểm: "."
Ưu: "Face recognition was amazing"
Khuyết điểm: "Too hot on plane"
Ưu: "Friendly crew."
Khuyết điểm: "So many people on a 747!!"
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