I was excited to fly Gulf Air as it was a new addition to Manchester. Unlike the airport they did not disappoint . Very attentive crew on 3 of 4 flights. Onboard not as nice as say BA 787 in my experience but okay. Staff were great and friendly . Only complaint was outbound from Bahrain. Plane half empty 😀 Staff AWOL most of time, Food edible (mostly) Definitely better than BA and American. In all a good experience. Good low prices considering post covid Excellent baggage allowance . I have booked again with them but NOT booked through last-minute.com despite return trip going to plan I will NEVER use LM con and advise you to avoid them even if they offer low prices I have reported them to Kayak Thousands of passengers can not be wrong about LM con
Not on time 1:30 minutes delay
Only they lost my luggage I’m very disappointed
Khuyết điểm: "Pillows for everyone and warmer temperature"
Ưu: "Airplane very comfortable"
Khuyết điểm: "Nothing!!"
Ưu: "On the 15th. Nov during my flight to India, I have made an online check in though did not receive an e ticket. I arrived the airport 70 min before the flight. The crew on the check in counter refused to issue me a ticket and insisted that I have missed my plane abd I need to purchase a new ticket. They even refused to check if I have made an online chick in. The gulf air online system, did not show me that I have made an online checkin. Unfortunately, the problem was solved by asking someone who work in the airport ( not gulf airlines representative) to check if I have made and online check in and to issue me a ticket to pass through the security control"
Ưu: "One of the crew members was very happy and chirpy with all passengers. She was chatting and making sure everyone's needs were met and comfortable."
Khuyết điểm: "Entertainment. Hollywood movies weren't working."
Ưu: "Crew was very nice in business. Very helpful and catering to every need."
Khuyết điểm: "The entertainment. Hollywood movies were not working."
Ưu: "I' not sure which flight this relates to. I've taken economy and business class and clearly the business class is better but economy is fine. The crew were good in both classes and whilst the food in business was better I didn't have a problem in economy either."
Khuyết điểm: "Check in was fine and very friendly but boarding could be better particularly in business. At Heathrow it was a bit chaotic as all classes seemed to be mixed up so it was difficult for priority passengers such as disabled to get through everyone crowded up to the desks and the same applied for business class as well. The IFE wasn't too bad but it could be better. Bahrain airport is a mess and the boarding gates seem to be more like corridors with seats in them so it's difficult again when they call for business class passengers as unless you are already at the front you have to try to work your way through. I believe the airport is being rebuilt. If so then things will probably improve. I'm not sure why there needs to be 2 security checks within a few yards of each other when transiting between flights. they don't have this problem in Doha."
Khuyết điểm: "Not lied to me about my extra being payed from Bahrain to Kenya because it was only payed to Dubai which is now causing me a lot of stress my flight from Dubai to Nairobi was cancelled while i was there without my knowledge"
Ưu: "Wheel chair service was excellent"
Khuyết điểm: "I wish gulf air start to put movie like others competitors airline instead of blocking it."
Khuyết điểm: "Better coordination between stewards."
Ưu: "They are not as bad as their reputation states"
Khuyết điểm: "Gulf air staff at cairo airport refused to give me the boarding pass of the 2nd flight while i was returning from cairo, while in dubai they gave me both boarding passes Although i told them the layover is under an hour Luckily bahrain airport accepts mobile check in and i barely caught the flight"
Khuyết điểm: "If there was no bus to the aircraft."
Ưu: "Pleasant crew."
Khuyết điểm: "Nothing."
Ưu: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
Khuyết điểm: "The travel was cancell for orbiz fail"
Khuyết điểm: "Boarding took too long"
Ưu: "All was great since the moment I got into the Airport until arrival into Lebanon... All went through extremely well."
Ưu: "The plane was super new and the flight was smooth and really great. The food was yummie."
Khuyết điểm: "My luggage did not arrive at the airport in Istnabul and I hope I will get it back."
Ưu: "Food was pretty good"
Khuyết điểm: "The aircraft left an hr late with passengers waiting on board ..no alcohol on the flight which to be fair I knew was their policy..Then they couldnt get the doors open at the destination Airport leaving us onboard for 45 minuutes at the gate..I also found the cabin unbearably hot with no individual air con controls..the crew were also nowhere to be seen most of the flight so had to get up frequently for water and inconveniencing the passenger next to me"
Ưu: "Crew were very friendly, aircraft were very comfortable compared to other economic airway companies"
Khuyết điểm: "Bahrain airport,"
Khuyết điểm: "Delay of 4 hours as connection was gone , costumer care not answering, transfer desk very un professional, very bad management of delay . Zero infos"
Ưu: "Boarding was on time and the crew are very nice"
Khuyết điểm: "There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour"
Ưu: "Boarding was easy and no delay in departure"
Khuyết điểm: "The video sound wasn’t working in the return flight from Beirut to Bahrain"
Khuyết điểm: "The flight was held back for late arrival of some passengers which resulted in delay in departure"
Khuyết điểm: "Food was not so great. Could have been better"
Khuyết điểm: "There was some delay."
Ưu: "Boarding was fine...check in was great....no line and very quick even though they were training a new person"
Khuyết điểm: "food was only curry and not very good... Movie selection was poor."
Ưu: "لم يعجبني شي"
Khuyết điểm: "اخر مره اسافر علي هذه الشركه"
Ưu: "People, culture and peace"
Khuyết điểm: "Traffic and crowd"
Ưu: "Service and comfort"
Khuyết điểm: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
Khuyết điểm: "The plane is too small I couldn't go to the path room because the floor was busy by the cabin crew because of the food and the drink service also the Bahrain air port is too poor regarding Gulf air agents in Manama, this is my last flight with gulf air and I will not recommend to my friends."
Khuyết điểm: "food it could be better"
Ưu: "i like the smile of the staff"
Khuyết điểm: "none"
Ưu: "Crew and seats"
Khuyết điểm: "Boarding delayed 1 hour and 1/2"
Ưu: "on time"
Khuyết điểm: "food"
Ưu: "being on time"
Khuyết điểm: "Food"
Khuyết điểm: "Nothing."
Ưu: "Everything went well."
Khuyết điểm: "Nothing"
Ưu: "Flights were on time."
Khuyết điểm: "Flight from Muscat to Bahrain was cancelled at the last minute, and I had to call GulfAir to sort it. We had to add another leg to the trip to get to the final location in time. It was a long travel time for a short way to go."
Ưu: "The in flight entertainment console was standard with decent movies. The hotel and food voucher for flight delay was nice but was only received AFTER fighting with customer service for over 3 hours on the phone using international calling. Terrible terrible."
Khuyết điểm: "Firsr leg of flight was delayed (mnl to bah) then luggage was lost when we arrived in Paris. Food on the plane was mediocre. Service was poor. I kept having to request water because only a small glass of water was made available at meal service, and typically most airlines on international.flights offer water consistently throughout the flight. Flight attendants all but disappeared in between services. Coffee was also terrible borderline undrinkable. When luggage was lost no offer was provided for a solution - voucher, per diem, etc. We were coming from a warm climate and had to exist for two days layering warm weather clothes. Luckily we had our coats in our carryon. But both travelers became sick during our trip."
Ưu: "Being able to watch new releases. The food was good."
Khuyết điểm: "Times we ate took too long. We were on a 10+ hour flights and it would've been better if we ate more. No leg room in your Isle, you must become a stick and not move, become one with the plane. In Bahrain they force us to cancel our flight and charged us extra 600+ USD to move the flight to the next day. Even though I paid for insurance, then I had to pay an extra 20BD for my wife to leave the island, and it took 2 hours to tell us we owe 20BD... Bahrain is a place I would not like to return."
Ưu: "I really liked the crew treatment, they were polite and we well served by them ."
Khuyết điểm: "The long queue infront Gulf air check in desk in the airport! People who came early that had to wait for a long time to have their boarding pass! I think increasing the number of employers in that area will be a great idea ."
Ưu: "EVERYTHING WAS GOOD AND COMFORTABLE ON THE FLIGHT."
Khuyết điểm: "THE CONNECTION TIME WAS SHORT BETWEEN FLIGHTS AND WE HAD TO RUN FROM GATE 11 TO 32 TO CATCH THE FLIGHT THERE DIDN'T HAVE THE SMALL CARS WHICH MOVE THE PASSENGERS . AND IT WAS VERY LONG WAY FROM GATE 11 TO 32"
Khuyết điểm: "Although I do not have small children, I think it would be helpful to allow people traveling with small children to board a few minutes ahead of everyone else."
Ưu: "Clean and efficient flight. Departure and arrival on time."
Khuyết điểm: "maybe a smile or something from the crew members? Emirates is friendlier... All the girls seemed very sad and did not really made me feel welcome... Overall good service, so this is minor."